CITY OF SOUTH BEND, IN
2020 Public Works Special Initiatives
Kara M. Boyles, Ph.D., P.E.
Department of Public Works
February 27, 2020
CITY OF SOUTH BEND, IN
Customer Assistance Program (CAP)
Proposed Program:
• Monthly Impact/Surcharge (for all ratepayers): $1.75
• Monthly Credit (for eligible low-income customers):
100% (60% State MHI): $10 +$1.75 = $11.75
75% (60% State MHI): $14 + $1.75 = $15.75
50% (60% State MHI): $19 + $1.75 = $20.75
CITY OF SOUTH BEND, IN
Long-Term Control Plan
• Working to conclude negotiations with Federal (DOJ,EPA) and State (IDEM) regulators to reduce cost of LTCP by $500M
• SAGE+
• WWTP to 100 MGD
• GSI Implementation in 9 CSO Basins
• 3 CSO Storage Tanks
Smart Sewer Sensor
CITY OF SOUTH BEND, IN
enQuesta
New customer service and billing software system
• Improve the overall customer experience
• Updated portal
• Self-service options
CITY OF SOUTH BEND, IN
Water System Model Update •Model Development
•Model Calibration
• Extensive use of Power BI Dashboards
• Various Shutdown Scenarios
• Alternative supply conditions
• Meet projected demands
• Minimize level of service impacts
CITY OF SOUTH BEND, IN
2018 February Flood – Residential Impact
• Downspout Disconnect
• Basement Valve
• Storm Outfall Backflow Prevention
CITY OF SOUTH BEND, IN
2018 February Flood – Infrastructure Impact
✓East Bank Sinkhole
✓East Bank Boat Launch
• East Bank Trail
• Governor Kernan Walkway
• Pier Park
• North Pumping Station
CITY OF SOUTH BEND, IN
• Norfolk Southern QZ
• Established on June 17, 2019.
• CN/GTW QZ
• NOI 60-day comment period has passed
• Improvements – Spring 2020
• Establishment – Summer 2020
• NICTD and Grandview QZ
• NOI 60-day comment period has passed
• Improvements – ASM under review
• Establishment – Winter 2020
West Side Quiet Zone
CITY OF SOUTH BEND, IN
South Shore Update
• At-grade downtown station option being studied further
• South Street by Union Station
• Economic impact of Airport Cargo Plan
• Expect findings to Council in March 2020
CITY OF SOUTH BEND, IN
Road Plan
0.1% 0.6% 2.6%
6.0%
12.7%
20.8%
31.7%
12.6%
13.0%
0.0%
Asphalt PASER Breakdown
1 - Failed (0.1%)
2 - Very Poor (0.6%)
3 - Poor (2.6%)
4 - Fair (6%)
5 - Fair (12.7%)
6 - Good (20.8%)
7 - Good (31.7%)
8 - Very Good(12.6%)9 - Excellent(13.0%)10 - Excellent (0%)
6.406.25
6.12
6.46
6.39
6.32
6.60
6.65
6.73
5.90
6.00
6.10
6.20
6.30
6.40
6.50
6.60
6.70
6.80
2 0 2 0 2 0 2 1 2 0 2 2
PA
SER
YEAR
AVERAGE PASER VS OUTSOURCE AMOUNT
$1.5M Outsourced Paving
$3M Outsourced Paving
$6M Outsourced Paving
CITY OF SOUTH BEND, IN
DFO Vendor Portal
Payroll
(Kronos)
Licensing,
Ordinance
Violations
(Cityworks)
Parking
Ordinance
Violations
(AIMS)
Inventory
(Gas Boy/
Maximo)
Fleet Management
Utility Billing
Payroll
Business Licensing
Ordinance
Violations
Financial
Reports
Vendor
Portal
Fixed Assets
P-Card
Projects &
Grants
Inventory
(Gas Boy/
Maximo)
General Ledger
Procurement
Accounts
Receivable
Accounts
Payable
Treasury
Budgeting
Inventory
Fleet
Management
(Faster)
Utility
Billing
(enQuesta)
Functions presently in NaviLine and moving to new
external systems
Functions presently in NaviLine and moving to
DFO
New functions launching in DFO
Functions remaining in existing external
systems
Transition from NaviLine to DFO
Present Future
• Targeted communications
• Project plans/specifications
• Potential for accepting
electronic bid submissions
• PO and invoice exchange
• Potential to be integrated with
future software platforms
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