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    What is Forecasting?What is Forecasting?

    Process of predicting aProcess of predicting afuture eventfuture event

    Underlying basis ofUnderlying basis ofall business decisionsall business decisions ProductionProduction

    InventoryInventory

    PersonnelPersonnel

    FacilitiesFacilities

    ??

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    Demand Management

    A

    B(4) C(2)

    D(2) E(1) D(3) F(2)

    Dependent Demand:

    Raw Materials,

    Component parts,Sub-assemblies, etc.

    Independent Demand:Finished Goods

    15-2

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    Independent Demand:

    What a firm can do to manage it?

    Can take an active role to influence

    demand

    Can take a passive role and simply

    respond to demand

    15-3

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    Short-range forecast Up to 1 year, generally less than 3 months

    Purchasing, job scheduling, workforce levels, jobassignments, production levels

    Medium-range forecast 3 months to 3 years

    Sales and production planning, budgeting

    Long-range forecast

    3+ years New product planning, facility location, research and

    development

    Forecasting Time HorizonsForecasting Time Horizons

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    Distinguishing DifferencesDistinguishing Differences

    Medium/long range forecasts deal with more

    comprehensive issues and support management

    decisions regarding planning and products, plants

    and processes

    Short-term forecasting usually employs different

    methodologies than longer-term forecasting

    Short-term forecasts tend to be more accuratethan longer-term forecasts

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    Types of ForecastsTypes of Forecasts

    Economic forecasts

    Address business cycle inflation rate, money

    supply, housing starts, etc.

    Technological forecasts

    Predict rate of technological progress

    Impacts development of new products

    Demand forecasts Predict sales of existing products and services

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    The RealitiesThe Realities

    Forecasts are seldom perfectForecasts are seldom perfect

    Most techniques assume an underlying stabilityMost techniques assume an underlying stabilityin the systemin the system

    Product family and aggregated forecasts areProduct family and aggregated forecasts aremore accurate than individual product forecastsmore accurate than individual product forecasts

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    Simple Moving Average

    Ft = At 1 +At 2 +At 3+..Atn

    n

    Ft= Forecast for the coming period At 1 = Actual value in period t 1

    n = Number of periods to be averaged

    At 2,At 3 ,Atn Actual occurrences two periods ago ,three

    periods ago and so on up to n periods ago

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    JanuaryJanuary 1010

    FebruaryFebruary 1212MarchMarch 1313

    AprilApril 1616

    MayMay 1919

    JuneJune 2323

    JulyJuly 2626

    ActualActual 33--MonthMonthMonthMonth Shed SalesShed Sales Moving AverageMoving Average

    (12 + 13 + 16)/3 = 13(12 + 13 + 16)/3 = 13 22//33(13 + 16 + 19)/3 = 16(13 + 16 + 19)/3 = 16

    (16 + 19 + 23)/3 = 19(16 + 19 + 23)/3 = 19 11//33

    Moving Average ExampleMoving Average Example

    1010

    12121313

    ((1010 ++ 1212 ++ 1313)/3 = 11)/3 = 11 22//33

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    Three period Moving Average

    If actual demand in period 6 turns out tobe 38, the moving average forecast for

    period 7 would be

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    Three Period Moving Average

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    Weighted Moving Average

    The formula for a weighted moving average

    Ft = w At 1 + w At 2+.. + wnAt n

    w= weight to be given to actual occurrence for the periodt-1

    w= weight to be given to actual occurrence for the

    period t-2wn = weight to be given to actual occurrence for theperiod t-n

    n =Total Number of Periods in the forecast .

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    Weighted Moving Average

    Although many periods may be ignored (that is theirweights are zero ) and the weighting scheme may be inany order (for e.g. more distant data may have greater

    weights than more recent data) the sum of all theweights must be equal to 1.

    Choosing Weights ---Experience and trial and error arethe simplest ways to choose weights .As a general rule,the most recent past is the most important indicator ofwhat to expect in the future and therefore it should get ahigher weighting .

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    Illustration

    Given the following demand data, a) Computeaweighted

    averageforecastusingaweight of .40 forthemostrecent

    period, .30 forthenextmostrecent, .20 forthenext,and .10

    forthenext. b)If theactual demand forperiod 6 is 39,

    forecast demand forperiod 7using thesameweightsasin

    parta.

    Period 1 2 3 4 5

    Demand 42 40 43 40 41

    Solution: ---

    F6 =.10(40) +.20(43) +.30(40) +.40(41) = 41.0

    F7 =.10(43) +.20(40) +.30(41) +.40(39) = 40.2

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    Moving Average AndMoving Average AndWeighted Moving AverageWeighted Moving Average

    3030

    2525

    2020

    1515

    1010

    55

    Salesdemand

    Salesdemand

    | | | | | | | | | | | |

    JJ FF MM AA MM JJ JJ AA SS OO NN DD

    ActualActualsalessales

    MovingMovingaverageaverage

    WeightedWeightedmovingmovingaverageaverage

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    Form of weighted moving average

    Weights decline exponentially

    Most recent data weighted most Requires smoothing constant (E)

    Ranges from 0 to 1

    Subjectively chosen

    Involves little record keeping of past data

    Exponential SmoothingExponential Smoothing

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    Illustration

    A department store may find that in a four month period the

    best forecast is derived using 40percent of the actual sales

    for the most recent month ,30 percent of two months ago

    ,20 percent of three month ago and 10 percent of four

    month ago .If actual sales experience was

    Month 1 Month2 Month3 Month4

    100 90 105 95 ?

    The forecast for month 5 would be

    F5=0.40 (95)+0.30(105)+0.20(90)+.10(100)=

    =38+31.5+18+10

    =97.5

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    Exponential dependencies.

    Many processes in nature have exponential

    dependencies .The decay with time of the amplitudeof a pendulum swinging in air ,the decrease in time

    of the temperature of an object that is initially

    warmer than its surroundings and the growth in time

    of an initially small bacterial colony are all processesthat are well modelled exponential relationships .

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    Y=exp(x)

    .

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    Exponential Smoothing -1

    Ft = Ft 1 + (At 1 - Ft 1)

    Ft =Exponentially smoothed forecast for Period t

    Ft 1 =Exponentially smoothed forecast for Period t-1

    = Smoothing constant ,

    At 1 = Actual demand in the prior period

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    Exponential Smoothing -2

    The smoothing constant represents a percentage of the

    forecast error.Each newforecastisequal to theprevious

    forecastplusapercentage of thepreviouserror.

    For example, suppose the previous forecast was 42 units,actual demand was 40 units, and =.10. The new forecast

    would be computed as follows:

    Ft=42+0.10(40-42)=41.8

    Then,if theactual demand turns out to be 43, thenext

    forecastwould be

    Ft= 41.8 +0.10(43-41.8)=41.92

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    Illustration

    The long run demand for the product under study isrelatively stable and a smoothing constant (alpha) of 0.05 isconsidered appropriate .If the exponential method wereused as a continuing policy a forecast would have been

    made for last month .Assume that last months forecast Ft 1was 1050 units .If1000 actually were demanded rather than1050 ,what would be the the forecast for this month ?

    Ft = Ft 1 + (At 1 - Ft 1)

    =1050+0.05(1000-1050)

    =1050+0.05(-50)

    =1047.5 units

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    Exponential Smoothing -3

    Higher the value of alpha ,the more closely the forecast

    follows the actual .

    Single exponential smoothing has the shortcoming of lagging

    changes in demand .

    To more closely track actual demand ,a trend factor may beadded .Adjusting the value of alpha also helps .

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    Impact ofDifferent Alpha

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    Forecast Accuracy

    Three commonly used measures for summarizing historical

    errors are;

    1. The mean absolute deviation (MAD)2. The mean squared error (MSE)

    3. The mean absolute percent error (MAPE).

    The formulas used to compute MAD, MSE, and MAPE are asfollows:

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    Common Measures ofErrorCommon Measures ofError

    Mean Absolute DeviationMean Absolute Deviation ((MADMAD))

    MAD =MAD = |Actual|Actual -- Forecast|Forecast|

    nn

    Mean Squared ErrorMean Squared Error ((MSEMSE))

    MSE =MSE = ((Forecast ErrorsForecast Errors))22

    nn

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    Common Measures ofErrorCommon Measures ofError

    Mean Absolute Percent ErrorMean Absolute Percent Error ((MAPEMAPE))

    MAPE =MAPE =100100|Actual|Actualii -- ForecastForecastii|/Actual|/Actualii

    nn

    nn

    ii = 1= 1

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    Measuring Forecast Accuracy

    Mean Squared Error (MSE)

    represents the variance of errors in a forecast. This criterion is

    most useful if you want to minimize the occurrence of a major

    error(s).

    n

    e

    =n

    )2Ft-At(n

    1=t

    =MSE

    2t

    n

    1=t

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    Measuring Forecast Accuracy

    Mean Absolute Deviation (MAD)

    measures the average absolute error of a forecast. A signof an error, which represents over- or underestimation, isreally not important in most cases; we are rather

    concerned with the value of deviation.

    where:

    At = actual value in period t,

    Ft = forecasted value in period t,

    et = forecast error in period t,

    n = number of periods.

    n

    |e|

    =n

    |F-A|

    =MAD

    t

    n

    1=t

    tt

    n

    1=t

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    Accuracy and Control of Forecasts

    Forecast error: is the difference between the value that

    occurs and the value that was predicted for a given time

    period.

    Error = Actual Forecast

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    Illustration

    Compute MAD, MSE, and MAPE for the following data,showing actual and predicted numbers of accountsserviced.

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    MAD/MAPE/MSE

    MSE= (e) = 76/8=9.5

    n

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