1
EWURA CONSUMER COMPLAINT REGISTER S/N Applied
Complainant Contact Location
Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
16 Marc 2015 Philemoni Mahozi P O Box 1420 DSM
Dodoma Nanenane
Filling Station
EWURA/33/2/171 Adulteration Petroleum Barred by Limitation Period. Taken as tip
NA CLOSED
13 Marc 2015 Charles Peter Bhoke Mwanza
Nyakato TANESCO EWURA/33/1/325 Billing Power EWURA was copied
& therefore Acknowledged
NA In progress
12 Marc 2015 Prisca Mabu Tegeta
Tegeta TANESCO EWURA/33/1/324 Billing Power EWURA was copied
& therefore Acknowledged
NA CLOSED
3 March 2015 Bertha Mabula Kiningu Kahama Shinyanga
Kahama TANESCO EWURA/33/1/323 Billing Power Respondent to submit reply within 21 days
11 Mar 2015 In progress
16 Feb 2015 Jay Mussa Madeleka Bagamoyo
Bagamoyo TANESCO EWURA/33/1/322 Failure to buy LUKU token
Power Respondent to submit reply within 21 days
11 Mar 2015 In progress
13 Feb 2015 Eden Life Church P O Box 25145 DSM
Kinyerezi Zimbili TANESCO EWURA/33/1/321 Billing Power Respondent to submit reply within 21 days
11 Mar 2015 In progress
13 Feb 2015 Picolo Beach Hotel P O Box 40657 DSM
Nkrumah Street TANESCO EWURA/33/1/320 Compensation Power Respondent to submit reply within 21 days
11 Mar 2015 In progress
3 Feb 2015 Lawrence Mwakiambiki P O Box 31895 DSM
Victoria Victoria Filling station
EWURA/33/2/167 Adulteration Petroleum Respondent to submit reply within 21 days
27 Feb 2015 Mediation In
progress
5 Feb 2015 Victoria Makundi P O Box 318 Moshi
Mjongweni, Moshi TANESCO EWURA/33/1/319 Power shortage Power Letter was not
directed to EWURA NA CLOSED
2 Feb 2015 Kanisa Katoliki c/o Clara Kanza P O Box 2757 DSM
Upanga DAWASCO EWURA/33/4/194 Billing Water Respondent to submit reply within 21 days
24 Feb 2015 Mediation In progress
2 Feb 2015 Gosbert Ntinabo Rwegasira P O Box 11201 DSM
Kimara DAWASCO EWURA/33/4/193 Billing Water Respondent to submit reply within 21 days
24 Feb 2015 In progress
5 Feb 2015 Mrs Asha Makatta P O Box 244 Tanga
Raskazoni Tanga TANGA UWSA
EWURA/33/4/192 Sewer Blockage Water Respondent to submit reply within 21 days
24 Feb 2015 CLOSED
21 Jan 2015 Rodrick Makundi DSM
Buguruni Mnyamani
TANESCO EWURA/33/1/318 Billing Power Respondent to submit reply within 21 days
13 Feb 2015 In progress
19 Jan 2015 Lina Bonaventura Shayo P O Box 32776 DSM
Mdaula Salmeena
Petrol Station
EWURA/33/2/166 Adulteration Petroleum Respondent to submit reply within 21 days
27 Jan 2015 CLOSED
2
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
15 Jan 2015 Rashid R. K. Gupta Via EWURA CCC P O Box 754 Arusha
Arusha TANESCO EWURA/33/1/316 Compensation Power Complainant advised
to fill in complaint form
NA CLOSED
15 Jan 2015 John Mpangala P O Box 7304 DSM
Mbweni Masaiti TANESCO EWURA/33/1/306 Compensation Power Respondent to submit reply within 21 days
20 Feb 2015 Mediation in
progress
30 Dec 2014 Samwel Kapongo P O Box 8192 Mwanza
Igoma, Mwanza TANESCO EWURA/33/1/314 Improper meter
reading Power
Respondent to submit reply within 21 days
27 Jan 2015 CLOSED
29 Dec 2014 Benjamin Gassomi P O Box 54 Kasulu Kigoma
Kigoma TANESCO EWURA/33/1/313 Operating
without License Power Referred to DoE NA CLOSED
29 Dec 2014 Shaban Mtonda P O Box 21 Kigoma
Kigoma
Masasibita &
Revocatus Electrical
EWURA/33/1/312 Operating
without License Power Referred to DoE NA CLOSED
29 Dec 2014 Jumanne Mbombe P O Box 10 Mtibwa Morogoro
Mtibwa TANESCO EWURA/33/1/311 Meter tempering
+ Billing Power
Respondent to submit reply within 21 days
27 Jan 2015 CLOSED
15 Dec 2014 John Waluye P O Box 19653 DSM
Ubungo Riverside Gudal (T) Ltd Nzega
EWURA/33/2/166 Adulteration Petroleum Respondent to submit reply within 21 days
27 Jan 2015 Mediation In
progress
16 Dec 2014 Bonifaci A. Mhagama P O Box 2830 DSM
Pugu Kajungeni TANESCO EWURA/33/1/309 Compensation Power Respondent to submit reply within 21 days
14 Jan 2015 CLOSED
16 Dec 2014 Mwinshehe Kulita P O Box 14090 DSM
Kiwalani TANESCO EWURA/33/1/308 Denied Power due to Meter Malfunction
Power Respondent to submit reply within 21 days
13 Jan 2015 CLOSED
15 Dec 2014 Saumu Njama Amiri P O Box 1033 DSM
Mabibo Farasi TANESCO EWURA/33/1/307 Outages due to
Meter Malfunction
Power Respondent to submit reply within 21 days
13 Jan 2015 CLOSED
18 Nov 2014 Benjamini Gassomi John P O Box 1068 KIGOMA
Kigoma TANESCO EWURA/33/1/305 Denied work as
Wireman Power Referred to DoE NA CLOSED
18 Nov 2014 Jumuia Watumia Maji Salasala P O Box 68932 DSM
Salasala, DSM DAWASCO EWURA/33/4/188 Denied
Connection Water
Respondent to submit reply within 21 days
24 Oct 2014 Hearing in Progress
6 Nov 2014 Haruni Kabegele c/o Jane Kisinga Chanika, DSM
Chanika Tungini TANESCO EWURA/33/1/304 Billing Power Resolved Amicably 24 Oct 2014 CLOSED
3 Nov 2014 Kahabuka Henry Ruchaki P O Box 32776 DSM
Ubungo External NM
Petroleum Ltd
EWURA/33/2/164 Adulteration Petroleum Respondent to submit reply within 21 days
26 Dec 2014 CLOSED
23 Oct 2014 Xavier Masalu Ndalahwa DSM DAWASCO EWURA/33/4/185 Denied
Connection Water
Respondent to submit reply within 21 days
24 Oct 2014 CLOSED
3
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
628 10 Oct 2014 Kuluani Luambo P O Box 5011 TANGA
Tanga TANESCO EWURA/33/1/302 Billing Power Respondent to submit reply within 21 days
24 Oct 2014 CLOSED
627 6 Oct 2014 Ntulu Robert Shija Mbezi Luis DAWASCO EWURA/33/4/184 Denied
Connection Water
Respondent to submit reply within 21 days
24 Oct 2014 In progress
626 25 Sept 2014 Alphonse Dotto Massaga P O Box 1863 ARUSHA
Kijiji cha Kiyulul, Arusha
TANESCO EWURA/33/1/301 Compensation Power Respondent to submit reply within 21 days
24 Oct 2014 CLOSED
625 25 Sept 2014 BAILA MOHAMED KILUMBA MAGOMENI MAGOMENI
Mogomeni TANESCO EWURA/33/1/301 Compensation Power Respondent to submit reply within 21 days
23 Oct 2014 Mediation In
progress
624 19 Sept 2014 Gosbert Rushobe P O Box 22797 DSM
Bukoba BUWASA EWURA/33/4/183 Disconnection Water Complaint was
wrongly directed. Advised Accordingly
NA CLOSED
623 19 Sept 2014 Peniel John Singo P O Box 6 HEDARU
Hedaru TANESCO EWURA/33/1/300 Billing Power Respondent to submit reply within 21 days
15 Oct 2014 CLOSED
622 8 Sept 2014 HM Proper Consult (T) Ltd P O Box 33392 DSM
DSM TANESCO EWURA/33/1/299 Compensation Power EWURA was copied
& therefore Acknowledged
NA CLOSED
621 11 Sept 2014 Bw Manzi Salum Manzi Tabata Segerea
Tabata Segerea TANESCO EWURA/33/1/298 Billing Power Respondent to submit reply within 21 days
15 Oct 2014 Hearing In progress
620 27 Aug 2014 Janeth Shepea Tabata Bonyokwa
Tabata Bonyokwa TANESCO EWURA/33/1/297 Denied
Connection Power
Respondent to submit reply within 21 days
18 Sept 2014 CLOSED
619 26 Aug 2014 Elia Solomon Mwandembwa P O Box 68268 DSM
Boko DAWASCO EWURA/33/4/182 Billing Water Respondent to submit reply within 21 days
10 Oct 2014 Hearing In progress
618 25 Aug 2014 Juma Athumani P O Box 15 MBULU
MBULU MBUWASA EWURA/33/4/181 Tariff Water Compliance Order
Issued NA CLOSED
617 19 Aug 2014 Francis August Kessy P O Box 22797 DSM
Upanga DSM DAWASCO EWURA/33/4/180 Billing Water Respondent to submit reply within 21 days
18 Sept 2014 In progress
616 19 Aug 2014 Aggrey Jeremial P O Box 2595 DSM
Ngaramtoni, Arusha
TANESCO EWURA/33/1/296 Compensation Power Respondent to submit reply within 21 days
18 Sept 2014 CLOSED
615 19 Aug 2014 PK Rweyongeza P O Box 1013 DODOMA
Dodoma TANESCO EWURA/33/1/295 Billing Power EWURA was copied
& therefore Acknowledged
NA CLOSED
614 16 Sept 2014 Justina Nandonde P O Box 1032 DSM
Kunduchi Mtongani
TANESCO EWURA/33/1/236 Compensation Power Respondent to submit reply within 21 days
28 Aug 2014 CLOSED
4
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
613 5 Aug 2014 Gerald Shayo P O Box118 DSM
Mwananyamala, DSM
TANESCO EWURA/33/1/294 Disconnection Power EWURA was copied
& therefore Acknowledged
NA CLOSED
612 1 Aug 2014 Awadh Juma Nkya P O Box 2567 DSM
Mbezi Luis, DSM TANESCO EWURA/33/1/293 Compensation Power Respondent to submit reply within 21 days
28 Aug 2014 Hearing In progress
611 25 July 2014 Brian Chelelo P O Box 1198 KIGOMA
Kigoma Bigazi Filling Station
EWURA/33/2/161 Supplied with
wrong fuel Petroleum
Respondent to submit reply within 21 days
25 Aug 2014 Mediation In
progress
610 23 July 2014 Shaban Said Mchumira P O Box 45252 DSM
Upanga, DSM TANESCO EWURA/33/1/292 Compensation Power Respondent to submit reply within 21 days
11 Aug 2014 Hearing In progress
609 21 July 2014 Nashon Werema P O Box 41093 DSM
Tegeta, DSM DAWASCO EWURA/33/4/179 Billing Water Respondent to submit reply within 21 days
21 Aug 2014 In progress
608 11 July 2014 M. M. Marufa P O Box 1028 TANGA
Tanga TANESCO EWURA/33/1/291 Connected with
wrong phase Power Resolved Amicably NA CLOSED
607 10 July 2014 Stella Cuthbert Swai P O Box 855 MOSHI
Moshi TANESCO EWURA/33/1/290 Billing Power Respondent to submit reply within 21 days
13 Aug 2014 CLOSED
606 10 July 2014 Lilian Lussa P O Box 22173 DSM
Upanga TANESCO EWURA/33/1/289 Compensation Power Respondent to submit reply within 21 days
11 Aug 2014 Hearing In progress
605 4 July 2014 Benedict Lukwembe Buza Kanisani DSM
Buza Kanisani TANESCO EWURA/33/1/288 Denied
Connection Power
Complainant lacks contact address
NA CLOSED
604 4 July 2014 Audux Kamuhambwa P O Box 78449 DSM
Kinondoni DAWASCO EWURA/33/4/178 Destroyed
Infrastructure Water
Respondent to submit reply within 21 days
8 Aug 2014 CLOSED
603 3 July 2014 Frank Thomson Mwaisemba P O Box 12001 DSM
Vingunguti TANESCO EWURA/33/1/287 Billing Power Respondent to submit reply within 21 days
4 Aug 2014 CLOSED
602 16 Jun 2014 Paul Kidiku DSM
Kitunda Kibeberu TANESCO EWURA/33/1/286 Compensation Power Respondent to submit reply within 21 days
14 July 2014 CLOSED
601 16 Jun 2014 Hassan S. Mbowe Kimara Matangini
Kimara Matangini TANESCO EWURA/33/1/285 Compensation Power Respondent to submit reply within 21 days
15 Aug 2014 Extended
Hearing In progress
600 6 Jun 2014 Dismass Maselle P O Box 507 KAHAMA
Kahama KUWASA EWURA/33/4/177 Connection Fee Water EWURA was copied
& therefore Acknowledged
NA CLOSED
600 6 Jun 2014 MWANAAMANI M. ISMAIL MOROGORO TANESCO EWURA/33/1/284 BILLING Power Respondent to submit reply within 21 days
NA CLOSED
5
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
599 22 May 2014 DUWASA P O Box 431 DODOMA
DODOMA TANESCO EWURA/33/1/283 Billing Power EWURA was copied
& therefore Acknowledged
NA CLOSED
598 21 May 2014 Dastan Raphael Fussi P O Box 13088 DSM
Pugu Makanga TANESCO EWURA/33/1/282 Billing Power Respondent to submit reply within 21 days
14 June 2014
CLOSED
597 21 May 2014 Sheikh Rashid Kayumbo P O Box 78745 DSM
Tabata Kimanga TANESCO EWURA/33/1/281 Unreliable/Poor
Services Power
Respondent to submit reply within 21 days
14 June 2014
Scheduled for Mediation
596 19 May 2014 Muhalamu Fakikilapo P O Box 2711 DSM
Mbagala, Kongowe
TANESCO EWURA/33/1/280 Delayed/Denied
connection Power
Respondent to submit reply within 21 days
14 June 2014
CLOSED
595 19 May 2014 Paul Samwel Michael P O Box 54002 DSM
Ubungo, Maziwa TANESCO EWURA/33/1/279 Disconnection due to meter
tempering Power
Respondent to submit reply within 21 days
14 June 2014
CLOSED
594 16 May 2014 Makoa Law Chambers Advocate P O Box 71393 DSM
IPS Building , Azikiwe Street
TANESCO EWURA/33/1/278 Billing Power Respondent to submit reply within 21 days
14 June 2014
Hearing In progress
593 16 May 2014 Mukola Eddie Nkurlu P O Box 2675 DSM
KImara Temboni DAWASCO EWURA/33/4/175 Disconnection
due use of pump Water
Respondent to submit reply within 21 days
14 June 2014
CLOSED
592 14 May 2014 Justo Andrea Msechu P O Box 1723 TANGA
Kange Maweni Tanga
TANESCO EWURA/33/1/277 Compensation Power
Respondent to submit reply within 21 days
6 June 2014 In progress
591 9 May 2014 Sijali Kadesha DSM
Kimara Mavurunza
TANESCO EWURA/33/1/276 Delayed/Denied
connection Power
Respondent to submit reply within 21 days
6 June 2014 Scheduled
for Mediation
590 8 May 2014 Margreth Mbuya DSM
Mabibo, DSM TANESCO EWURA/33/1/275 Customer Category
Power Respondent to submit reply within 21 days
30 May 2014 CLOSED
589 6 May 2014 Edmund J Murro P O Box 77724 DSM
DSM TANESCO EWURA/33/1/274 Billing Power Respondent to submit reply within 21 days
2 June 2014 In progress
588 28 Apr 2014 Wilson Igonda Bukuku Keko Mwanga DSM
Keko Mwanga
TANESCO EWURA/33/1/273 Compensation Power Respondent to submit reply within 21 days
23 May 2014 In progress
587 28 Apr 2014 Clemence Nyange P O Box 3006 DSM
Manzese Tip Top TANESCO EWURA/33/1/272 Billing Power Respondent to submit reply within 21 days
23 May 2014 CLOSED
586 24 Apr 2014 Christina E. Msengi P O Box 1322 DSM
Mazizini Ukonga TANESCO EWURA/33/1/271 Billing Power Respondent to submit reply within 21 days
30 Apr 2014 Hearing In progress
585 23 Apr 2014 Gallus N. Abeid P O Box 71000 DSM
Tegeta DAWASCO EWURA/33/4/174 Disconnection Water EWURA was copied
& therefore Acknowledged
NA CLOSED
6
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
584 04 Apr 2014 Patrick Ngowi P O Box 371 Korogwe, Tanga
Korogwe Hedafa General Supply
EWURA/33/2/160 Adulteration Petroleum Respondent to submit reply within 21 days
1 May 2014 In progress
583 04 Apr 2014 EWURA CCC P O Boc 72175 DSM
Chinangali East, Dodoma
Lake Oil plot 5 & 6 block 90
EWURA/33/2 General File
Filling station at Residential area
Petroleum Complainant advised
accordingly NA CLOSED
582 02 Apr 2014 Wendelin Mushi P O Box 8920 DSM
Mazizini, Ukonga TANESCO EWURA/33/1/270 Billing Power Respondent to submit reply within 21 days
30 Apr 2014 In progress
581 01 Apr 2014 Henry Jonathan Bwogi P O Box 8920 DSM
Tabata, Kinyerezi TANESCO EWURA/33/1/269 Trespassing Power Respondent to submit reply within 21 days
30 Apr 2014 CLOSED
580 27 Marc 2014 Jackson Mwanyesya P O Box 4652 MBALIZI MBEYA
Mbalizi, Mbeya TANESCO EWURA/33/1/268 Charge under
wrong category Power
Respondent to submit reply within 21 days
24 Apr 2014 CLOSED
579 27 Marc 2014 Tito Lukanya P O Box 5011 TANGA
DSM TANESCO EWURA/33/1/267 Delayed/Denied
connection Power
Respondent to submit reply within 21 days
24 Apr 2014 CLOSED
578 21 Marc 2014 Kyabukoba Mutabingwa P O Box 3470 DSM
DSM DAWASCO EWURA/33/4/173 Sewer leakage Water Respondent
requested to submit reply within 21 days
16 Apr 2014 In progress
577 21 Marc 2014 FORTUNATUS MAGANGA P O Box 71568 DSM
Mbagala Big Bon Mbagala
EWURA/33/2/159 LPG weighing machine - not
readable Petroleum
Respondent requested to submit reply within 21 days
16 Apr 2014 CLOSED
576 20 Marc 2014 TTCL Co. Ltd P O Box 7646 DSM
DSM DAWASCO EWURA/33/4/172 Billing Water Respondent to submit reply within 21 days
11 Apr 2014 In progress
575 20 Marc 2014 NYIHITA W. NYIHITA P O Box 652 KONDOA
Singida Oil Com Singida
EWURA/33/2/149 Adulteration Petroleum Respondent to submit reply within 21 days
16 Apr 2014 CLOSED
574 26 Feb 2014 HALIMA MOHAMED P O Box 7429 DSM
DSM TANESCO EWURA/33/1/265 Delayed/Denied
connection Power
Respondent to submit reply within 21 days
27 Feb 2014 In progress
573 11 Feb 2014 ROMAN MOSHA P O Box 6964 DSM
Sinza TANESCO EWURA/33/1/264 Delayed/Denied
connection Power
Respondent to submit reply within 21 days
6 Mar 2014 Hearing in progress
572 7 Feb 2014 CMC RENT A CAR P O Box 1852 DSM
Iringa Iringa Serv.
Station EWURA/33/2/148 Adulteration Petroleum
Respondent to submit reply within 21 days
7 Mar 2014 Dismissed
571 7 Feb 2014 KURUTHUM IBRAHIM P O Box 9300 DSM
Kigamboni TANESCO EWURA/33/1/262 Delayed/Denied
connection Power
Respondent to submit reply within 21 days
6 Mar 2014 Hearing in progress
570 4 Feb 2014 FARISI ABDALLAH P O Box 8341 DSM
Mikochen Mbezi Garden
TANESCO EWURA/33/1/261 Delayed/Denied
connection Power
Respondent to submit reply within 21 days
27 Feb 2014 CLOSED
7
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
569 31 Jan 2014 ERNEST GREGORY NDUNGURU Box DSM
Yombo Buza TANESCO EWURA/33/1/260 Delayed/Denied
connection Power
Respondent to submit reply within 21 days
27 Feb 2014 Hearing in progress
568 29 Jan 2014 KIBUMU BUDIGILA P O Box 1300 DSM
Bonyokwa TANESCO EWURA/33/1/259 Disconnection Power Respondent to submit reply within 21 days
20 Feb 2014 Hearing in progress
567 15 Jan 2014 Pastor Elia Mpembela P O Box 1697 MBEYA
Mbeya TANESCO EWURA/33/1/258 Billed under
wrong category Power
Respondent to submit reply within 21
days 20 Feb 2014 CLOSED
566 9 Jan 2014 ANJELA KIIZA P O Box 80386 DSM
Mazdo House TANESCO EWURA/33/1/257 Billing Power Respondent to submit reply within 21 days
10 Feb 2014 Hearing in progress
565 21 Jan 2014 Nitwa M. Msemembo P O Box ARUSHA
Arusha TANESCO EWURA/33/1/256 Problem with LUKU token
Power Respondent to submit reply within 21 days
20 Feb 2014 CLOSED
564 27 Dec 2013 ROBERT BRIGHTON P O Box 31312 DSM
Kawe Beach TANESCO EWURA/33/1/255 Disconnection Power Respondent to submit reply within 21 days
29 Jan 2014 In progress
563 01 Jan 2014 DEUS MAGESA P O Box 75306 DSM
Mbezi Juu TANESCO EWURA/33/1/254 Delayed/Denied
connection Power
Respondent to submit reply within 21 days
29 Jan 2014 CLOSED
562 27 Dec 2013
LIND EXPRESS LTD P o Box 5373 DSM
DSM TANESCO EWURA/33/1/253 Delayed/Denied
connection Power
Respondent to submit reply within 21 days
16 Jan 2014 CLOSED
561 24 Dec 2013 SAMWEL MSHITA P O Box 72350 DSM
Tabata, Segerea, Migombani
TANESCO EWURA/33/1/252 Denied
connection Power
Respondent to submit reply within 21 days
01 Jan 2014 CLOSED
560 19 Dec 2013 REGNAD ALMAS P O Box 1656 DODOMA
DODOMA TANESCO EWURA/33/1/251 Denied
connection Power
Respondent to submit reply within 21 days
13 Jan 2013 CLOSED
559 16 Dec 2013 United whole seller and distributors Box 47 DSM
DSM DAWASCO EWURA/33/4/169 Breach of pipe selling contract
Water Complainant was
advised accordingly NA CLOSED
558 5 Dec 2013 CYPRIAN CHAKWE 0767269633
Madale, DSM DAWASCO EWURA/33/4/168 Tariff on
Community Project
Water Complainant advised
to contact MoW NA CLOSED
557 18 Dec 2013 ZAID RUBAGA P O Box 25356 DSM
Vingunguti, DSM TANESCO EWURA/33/1/250 Billing Power Respondent to submit reply within 21 days
13 Jan 2013 CLOSED
556 17 Oct 2013
KILOMBERO SUGAR P OBox 50 KIDATU MOROGORO
LUGURUNI TANESCO EWURA/33/1/249 BILLING Power EWURA was copied
& therefore Acknowledged
NA CLOSED
555 5 Dec 2013 JOSEPHAT T. LAIZER KIBAMBA - DSM
Kibamba CCM TANESCO EWURA/33/1/248 Denied
connection Power
Respondent to submit reply within 21 days
01 Jan 2014 Extended to 17 Jan 2014
CLOSED
8
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
554 10 Dec 2013 DAVID M. HYERA P. O Box 3852 DSM
Kigamboni, DSM TANESCO EWURA/33/1/247 Credit not
transferred to new meter
Power Respondent to submit reply within 21 days
01 Jan 2014 Extended to 17 Jan 2014
CLOSED
553 6 Dec 2013 GODWIN MAANGA P O Box 46 MWIKA, MOSHI
Kigamboni, DSM TANESCO EWURA/33/1/246 Billing Power Respondent to submit reply within 21 days
01 Jan 2014 Hearing in progress
552 3 Dec 2013 MWANGA MCHURUS P O Box 1656 DODOMA
Dodoma TANESCO EWURA/33/1/245 Denied
connection Power
Respondent to submit reply within 21 days
01 Jan 2014 Hearing in progress
551 27 Nov 2013 DAR BUDGET APPARTMENT P O Box 40829 DSM
Kariakoo, DSM DAWASCO EWURA/33/4/167 Billing Water Respondent to submit reply within 21 days
24 Dec 2013 CLOSED
550 27 Nov 2013 DAMAR RUGAMBWA P O Box 35176 DSM
Dar TANESCO EWURA/33/1/244 Compensation Power Respondent to submit reply within 21 days
23 Dec 2013 CLOSED
549 25 Nov 2013 ELIA DANIEL LAIZER P O Box 72429 DSM
Dar TANESCO EWURA/33/1/243 Compensation Power Respondent to submit reply within 21 days
23 Dec 2013 In progress
548 26 Nov 2013 MOHAMED KHALFAN P O Box 20326 DSM
DSM TANESCO EWURA/33/1/242 Unreliable
supply Power
Respondent to submit reply within 21 days
23 Dec 2013 CLOSED
547 5 Dec 2013 Eng. Kishebuka Athaniel Box 62 DSM
Shinyanga TANESCO EWURA/33/1/241 Denied/delayed
connection Power
Respondent to submit reply within 21 days
1 Jan 2014 Hearing in progress
546 25 Nov 2013 WILFRED L. NYATO C/O Peak Attorneys P O Box 72429 DSM
Kipawa, Kipunguni “A”
TANESCO EWURA/33/1/240 Compensation Power Respondent
requested to submit reply within 21 days
27 Dec 2013 Extended to 17 Jan 2014
WITHDRAWN
545 25 Nov 2013 MRISHO M’MED SAID P O Box 961 TANGA
Tanga TANESCO EWURA/33/1/239 Billing Power Respondent to submit reply within 21 days
17 Dec 2013 Hearing in progress
544 11 Nov 2013 LYDIA S. MPEHO P O Box 20950 DSM
Tabata, Kinyerezi TANESCO EWURA/33/1/238 Trespassing Power Respondent to submit reply within 21 days
5 Dec 2013 Hearing in progress
543 06 Nov 2013 MAGDALENA NGAIZA P O Box 35169 DSM
Ubungo Msewe DAWASCO EWURA/33/4/166 Disconnection/p
oor customer care
Water Respondent to submit reply within 21 days
6 Dec 2013 Hearing in progress
542 01 Nov 2013 SAID O. MPAUKA P O Box 61670 DSM
Makumbusho TANESCO EWURA/33/1/237 Billing Power Respondent to submit reply within 21 days
27 Nov 2013 In progress
541 28 Oct 2013
ELIA DANIEL LAIZER P O Box 72429 DSM
Makoka, Mbezi Luis
TANESCO EWURA/33/1/236 Compensation Power EWURA was copied
& therefore Acknowledged
NA CLOSED
540 25 Oct 2013
MSIKITI WA MJIMPYA P O Box 5 Kimamba Kilosa, Morogoro
MjiMpya TANESCO EWURA/33/1/235 Customer Category
Power Complainant advised
to contact Respondent
NA CLOSED
9
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
539
25 Oct 2013
SIMONI M. MARIJO P O Box 20658 DSM
Mji Mwema TANESCO EWURA/33/1/234 Denied
connection Power
Respondent to submit reply within 21 days
13 Dec 2013 In progress
538 10 Oct 2013 ISMAIL SIMBA MNYAMA DSM
Kivule Matembele TANESCO EWURA/33/1/233 Denied
connection Power
Respondent to submit reply within 21 days
7 Nov 2013 CLOSED
537 4 Oct 2013 ABDALLAH SIMBA KEKO MAGURUMBASI
Keko Magurumbasi
DAWASCO EWURA/33/4/165 Sewer charge Water EWURA was copied
& therefore Acknowledged
NA CLOSED
536 3 Oct 2013 AUGUST A. MUNISI P O Box 72617 DSM
Tabata Kimanga TANESCO EWURA/33/1/232 Billing Power Respondent to submit reply within 21 days
13 Nov 2013 Dismissed
535 30 Sept 2013 EMMANUEL KIPOLE P O Box 35990 DSM
Mbweni, DSM TANESCO EWURA/33/1/231 Denied
connection Power
EWURA was copied & therefore
Acknowledged NA CLOSED
534 30 Sept 2013 JOE MPANGALA P O Box 7304 DSM
Boko Beach TANESCO EWURA/33/1/230 Compensation Power Respondent to submit reply within 21 days
25 Oct 2013 Mediation In
progress
533 30 Sept 2013 DEVOTA KIDIFFU KIBAMBA MJI MPYA
Kibamba Mji Mpya
TANESCO EWURA/33/1/229 Denied
connection Power
Respondent to submit reply within 21 days
25 Oct 2013 CLOSED
532 30 Sept 2013 JOHN K. MLAY P O Box 11290 MWANZA
Kibamba Mji Mpya
TANESCO EWURA/33/1/228 Denied
connection Power
Respondent to submit reply within 21 days
25 Oct 2013 CLOSED
531 30 Sept 2013 JUMUIA YA Watumiaji maji kwembe Box 19938 DSM
Kwembe DAWASCO EWURA/33/4/164 Mass
Disconnection Water
EWURA was copied & therefore
Acknowledged NA CLOSED
530 20 Sept 2013 ELLY DALLAS P O Box 50127 DSM
Mongo la Ndege TANESCO EWURA/33/1/227 Faulty meter Power Respondent to submit reply within 21 days
25 Oct 2013 In progress
529 16 Sept 2013 SAMWEL MKAMI P O Box 22646 DSM
Mbezi juu DAWASCO EWURA/33/4/163 Billing Water Respondent to submit reply within 21 days
8 Oct 2013 CLOSED
528 16 Sept 2013 Dr. BISEKO MUSIBA DSM
Majohe, Kisarawe TANESCO EWURA/33/1/226 Denied
Connection Power
Respondent to submit reply within 21 days
9 Oct 2013 CLOSED
527 9 Sept 2013 IQBAL DANJI P O Box 20140 DSM
Msasani TANESCO EWURA/33/1/225 Billing/faulty
meter Power
EWURA was copied & therefore
Acknowledged NA CLOSED
526 4 Sept 2013 JOEL O. MWASHA P O Box 60133 DSM
KINZIDU, GOBA TANESCO EWURA/33/1/224 Denied
connection Power
Respondent to submit reply within 21 days
21 Sept 2013 CLOSED
525 4 Sept 2013 ISAAC M. MAHONA P O Box 35602 DSM
TATEDO MBEZI JUU
TANESCO EWURA/33/1/223 Denied
connection Power
Respondent to submit reply within 21 days
21 Sept 2013 CLOSED
10
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
524 3 Sept 2013 SAVER & CATHERIN NADA BOX 31337 DSM
Kibaha
Govidette N.
Box 40556 DSM
EWURA/33/2/145 Adulteration Petroleum Tested sample was
within tbs specs NA
CLOSED
523 30 Aug 2013 A to Z Photo Express P O Box 4315 DSM
Kariakoo TANESCO EWURA/33/1/222 Billing Power Respondent to submit reply within 21 days
25 Sept 2013 CLOSED
522 30 Aug 2013 GODLIZEN E. MOSHI P O Box 490 MOROGORO
Mwanza TANESCO EWURA/33/1/221 Billing Power Respondent to submit reply within 21 days
25 Sept 2013 CLOSED
521 30 Aug 2013 ALFRED WAPALILA P O Box 5191 MOROGORO
Ngazengwa Street Morogoro
TANESCO EWURA/33/1/220 Billing Power Respondent to submit reply within 21 days
26 Sept 2013 CLOSED
520 23 Aug 2013 GIDEON J. NASARI C/o MM Attorneys Box 7281 DSM
Kibamba Kinondoni
TANESCO EWURA/33/4/162 Denied
connection Water
Respondent to submit reply within 21 days
17 Sept 2013 Hearing in progress
519 23 Aug 2013 FRANCIS TARIMO P O Box 14967 DSM
Kibamba TANESCO EWURA/33/1/219 Delayed
connection Power
Respondent to submit reply within 21 days
17 Sept 2013 CLOSED
518 7 Aug 2013 WAPANGAJI URAFIKI P O Box 20842 DSM
Urafiki, Ubungo DAWASCO EWURA/33/4/161 Sewer charge Water EWURA was copied
& therefore Acknowledged
NA CLOSED
517 June 2013 Mitomingi Enterprises
P O Box 20991 DSM
LINDI Sillas Filling
station EWURA/33/2/156
Selling above cap price
Petroleum Complainant to
submit more information
12 Aug 2013 WITHDRAWN
516 15 Jul 2013 E.S. NDOSI C/O FRANK J. MERO Mob. 0756398405 DSM
TABATA MATUMBI
TANESCO EWURA/33/1/218 Billing/meter tempering
Power Respondent to submit reply within 21 days
10 Aug 2013 In progress
515 11 Jul 2013 ANNA PAUL SINKOKO DSM
Magomeni, Makuti DAWASCO EWURA/33/4/160 Disconnection Water Respondent to submit reply within 21 days
6 Aug 2013
In progress
514 10 Jul 2013 SIMBA ABDALLAH KOJA Mbezi Beach Goig TANESCO EWURA/33/1/216 Compensation Power Respondent to
submit reply within 21 days
6 Aug 2013 Hearing in Progress
513 20 Jun 2013 GODFREY JOHNSON P O Box 528 DSM
MTWARA Mtwara Balance
investment EWURA/33/2/152
Selling above cap price
Petroleum Complainant to
submit more information
NA In progress
512 14 Jun 2013 G.A.K. PATEL P O Box 397 DSM
MKWEPU/MAKTABA STRT
DAWASCO EWURA/33/4/159 Billing Water Respondent to submit reply within 21 days
15 Jul 2013 CLOSED
511 17 Jun 2013 TUZA MNYAPALA P O Box 681 KIGOMA
Kigoma TANESCO EWURA/33/1/215 Billing Power Respondent to submit reply within 21 days
15 Jul 2013 CLOSED
510 11 Jun 2013 MCH. JACKSON MWANYESYA Box4652 MBALIZI
Mbalizi, Mbeya TANESCO EWURA/33/1/214 Change on customer category
Power Respondent to submit reply within 21 days
4 Jun 2013 In progress
11
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
509 31 MAY 2013 DEO MUTTA P. O. BOX 1656 DSM
DODOMA TANESCO EWURA/33/1/213 Billing Power Respondent to submit reply within 21 days
28 Jun 2013 CLOSED
508 24 MAY 2013 VISION PLUS LTD BOX 397 DSM
OFF MAKTABA STREET
TANESCO EWURA/33/1/212 Faulty Meter Power Respondent to submit reply within 21 days
18 Jun 2013 CLOSED
507 23 MAY 2013 JULIANA H. LEMA BOX 465 DSM
MBEZI BLOCK G DAWASCO EWURA/33/4/158 Billing Water Respondent to submit reply within 21 days
20 Jun 2013 In progress
506 21 MAY 2013 BELIANA NGINDO BOX 62915 DSM
MANZESE TANESCO EWURA/33/1/Vol
II Faulty Meter Power
EWURA was copied & therefore
Acknowledged NA CLOSED
505 16 MAY 2013 JOHN B. PAUL UKONGA MOMBASA DSM
UKONGA, MOMBASA
TANESCO EWURA/33/1/211 Compensation Power Respondent to submit reply within 21 days
13 Jun 2013 In progress
504 6 MAY 2013 MAKURI MBAGGA MABERI P. O. Box 348 MUSOMA
MUSOMA CAMEL OIL MUSOMA
EWURA/33/2/151 Adulteration Petroleum Respondent to submit reply within 21 days
31 May 2013 CLOSED
503 2 MAY 2013 RADHIA AHMED P O Box 72175 DSM
DSM GBP Sinza EWURA/33/2/150 Adulteration Petroleum Tested sample was
within tbs specs NA
CLOSED
502 29 Apr 2013 G. P. SANDI P O Box 1406 MOSHI
MOSHI TANESCO EWURA/33/1/210 Meter Tempering Power EWURA was copied
& therefore Acknowledged
NA CLOSED
501 29 Apr 2013 SILVESTERMAGINGA P O Box 14480 MUGUMU, ARUSHA
MUGUMU ARUSHA
TANESCO EWURA/33/1/209 Compensation Power EWURA was copied
& therefore Acknowledged
NA Hearing in progress
500 30 Apr 2013 VITUKA SEC SCHOOL P O Box DSM
Yombo, Vituka TANESCO EWURA/33/1/208 Billing Power Respondent to submit reply within 21 days
31 May 2013 CLOSED
499 30 Apr 2013 FRANK KISSUI P O BoX 101048 DSM
Tabata, DSM TANESCO EWURA/33/1/207 Billing Power Respondent to submit reply within 21 days
31 May 2013 In progress
498 8 Apr 2013 KIDAVASHARY – RPC KATAVI BOX 31 MPANDA
Mpanda SAID BAS
FILLING ST EWURA/33/2/144 Adulteration Petroleum
Tested sample was within tbs specs
NA CLOSED
497 3 Apr 2013 DONASON CLEARING HOUSE LTD BOX 5504 DSM
Bakwata Bldg Bibi Titi
TANESCO EWURA/33/1/206 Billing Power Respondent to submit reply within 21 days
29 Apr 2013 In progress
496 28 Mar 2013 ABLA ESTATE DEVPT Box 3810 DSM
Regent Estate, Victoria
TANESCO EWURA/33/1/205 Billing Power Respondent to submit reply within 21 days
30 Apr 2013 Hearing in progress
495 25 Mar 2013 BAKARI SHINGO GONGOLAMBOTO DSM
Gongo la Mboto TANESCO EWURA/33/1/204 Billing Power Respondent to submit reply within 21 days
17 Apr 2013 Hearing in progress
12
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
494 28 Mar 2013 VALENCE MATUNDA P O Box 80096 DSM
SINZA, DSM TANESCO EWURA/33/1/203 Billing Power Respondent to submit reply within 21 days
25 Apr 2013 In progress
493 12 Mar 2013 ALLY JUMBE P O Box 1325 ARUSHA
Arusha TANESCO EWURA/33/1/202 Billing Power EWURA was copied
& therefore Acknowledged
NA CLOSED
492 12 Mar 2013 ROBINSON TRADERS P O Box 54606 DSM
DSM TANESCO EWURA/33/1/201 Billing Power Respondent to submit
reply within 49121 days
7 April 2013 CLOSED
491 4 Mar 2013 GERALDINO BWELINDO Box 77063 DSM
DSM TANESCO EWURA/33/1/200 Billing Power Respondent to submit reply within 21 days
7 April 2013 CLOSED
490 26 Feb 2013 DORIS KASSANDA P O Box 72781 DSM
Kijitonyama Victoria Serv.
Station EWURA/33/2/143
Supplied with less volume
Petroleum Respondent to submit reply within 21 days
27 Mar 2013 CLOSED
489 25 Feb 2013 PAUL N MBANDO P O Box 733 MOSHI
Shanty Town TANESCO EWURA/33/1/199 Billing Water Respondent to submit reply within 21 days
27 Mar 2013 In progress
488 1 Feb 2013 MOGA PRE&PRIMARY SCH. P O Box 77686 DSM
Mbweni Road DAWASCO EWURA/33/4/157 Re-connection Water Referred to
DAWASCO on 18 Feb 2013
27 Mar 2013 CLOSED
487 18 Febr 2013 NURDIN ESSAJI P O Box 414 DSM
Indira Ghandi DAWASCO EWURA/33/4/155 Dry tapes Water Referred to
DAWASCO on 16 Dec 2012
27 Mar 2013 In progress
486 15 Febr 2013 JUDITH OMBENI P O Box 63000 DSM
Tabata, DSM DAWASCO EWURA/33/4/154 Billing Water Respondent to submit reply within 21 days
15 Mar 2013 CLOSED
485 1 Febr 2013 YAJENDRA PADYA CO YUASA P O Box 40026 DSM
PUGU RD DAWASCO EWURA/33/4/156 Billing Water Respondent to submit
defense within 21 days
25 Feb 2013 Hearing in Progress
484 24 Jan 2013 ABDI A. OSMAN P O Box 8317 DSM
Mtoni, Temeke TANESCO EWURA/33/1/198 Compensation Electrocution
Power TANESCO to submit reply within 21 days
21 Jan 2013 In progress
483 23 Jan 2013 JOB DAUD MASIMA P O Box 9544 DSM
Msamvu Morogoro
PUMA Msamvu Morogoro
EWURA/33/2/141 Adulteration
Petroleum
Respondent to submit reply within 21 days
15 Feb 2013 CLOSED
482 13 Jan 2013 Manyafu Mwandete Mwakalinga P O Box 3411 DSM
Mbezi Ndumbwi TANESCO EWURA/33/1/196 Billing Power Referred to
TANESCO on 18 Jan. 2013
10 Feb 2013 Hearing in Progress
481 10 Jan 2013 NEEMA GODWIN KIVUYO P O Box 77637 DSM
Ubungo Maziwa DAWASCO EWURA/33/4/153 Billing Water DAWASCO Manager was called and the
matter was resolved NA CLOSED
480 3 Jan 2013 THOMPSON MPANJI P O Box 178 MBEYA
Mbeya TANESCO EWURA/33/1/194 Billing Power Referred to
TANESCO on 4 Jan. 2013
25 Jan 2013 CLOSED
13
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
479 31 Dec 2012 BAPTISTER MGAYA P O Box 72175 DSM
Iringa TANESCO EWURA/33/1/193 Billing Power EWURA was copied
& therefore Acknowledged
NA CLOSED
478 14 Jan 2013 JANUARY SHIMBA P O Box 4665 DSM
Luhanga, Kigogo TANESCO EWURA/33/1/192 Billing Power Resolved amicably NA CLOSED
477 24 Dec 2012 ANGELINA NGALULA BOX 38387 DSM
Masaki, DSM
Masaki Filling Station SOPCO
EWURA/33/2/139 Adulteration
Petroleum
Tested sample was out of TBS specs Complainant was
advised accordingly
NA CLOSED
476 21 Dec 2012 KHALIFA MWINYIMKUU BOX1438 DSM
Moshi TANESCO EWURA/33/1/195 Billing Power Referred to
TANESCO on 4 Jan. 2013
27 Jan 2013 CLOSED
475 13 Dec 2012 TANGA BOHRA ED So P O Box 190 TANGA
Upanga, DSM TANESCO EWURA/33/1/191 Billing Power EWURA was copied
& therefore Acknowledged
NA CLOSED
474 13 Dec 2012 SHREE SAMATAN SHARMA BOX 5 DSM
Kisutu DAWASCO EWURA/33/4/152 Billing Water Referred to
DAWASCO on 13 Dec 2012
3 Dec 2012 In progress
473 13 Dec 2012 JULIUS MAGAI P O Box 1863 DSM
Kibaha DAWASCO EWURA/33/4/151 Compensation Water Referred to
DAWASCO on 13 Dec 2012
3 Dec 2012 CLOSED
472 10 Dec 2012 BEATUS RWECHUNGURA BOX 580 DSM
Masaki, Magomeni
SOPCO Filling Station
EWURA/33/2/137 Adulteration
Petroleum
Referred to GBP Nzega on 12 Nov
2012 5 Dec 2012 CLOSED
471 4 Dec 2012 GODFREY E. MKOCHA BOX 1377 DSM
Magomeni TANESCO EWURA/33/1/190 Blling Power EWURA was copied
& therefore Acknowledged
NA CLOSED
470 4 Dec 2012 BI HALIMA RAJAB MANOZA BOX 70 MLANDIZI
Mlandizi DAWASCO EWURA/33/4/150 Billing Water EWURA was copied
& therefore Acknowledged
NA CLOSED
469 29 Nov 2012 MTUMWA NGALEMA P O Box 16502 DSM
Kariakoo DAWASCO EWURA/33/4/149 Billing Water Respondent
instructed to submit defense
25 Dec 2013 CLOSED
468 26 Nov 2012 HASSAN MWAMBA Mikocheni, DSM OIL COM
MIKOCHENI
EWURA/33/2/136 Adulteration
Petroleum
sample was out of TBS specs
NA CLOSED
467 24 Nov 2012 WAKAZI WA MTAA WA BIGWA MOROGORO
MOROGORO TANESCO EWURA/33/1/189 Delayed
Connection Power
Forwarded by MEM Contact to
complainant is missing
NA CLOSED
466 23 Nov 2012 ENG PASKAS KIMARYO P O BOX 14731 DSM
Ubungo Kibangu TANESCO EWURA/33/1/188 Blling Power Referred to
TANESCO on 27 Nov. 2012
13 Dec 2012 In progress
465 13 Nov 2012 PAUL MTETE P O BOX 9140 DSM
Buguruni Kisiwani TANESCO EWURA/33/1/187 Blling Power Referred to
TANESCO on 19 Nov. 2012
10 Dec 2012 In progress
14
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
464 13 Nov 2012 RICHARD KOMBOLE C/O JAMHURI ADVO BOX 80386 DSM
Ukonga, Majumba Sita,
TANESCO EWURA/33/1/185 Blling Power Referred to
TANESCO on 19 Nov. 2012
10 Dec 2012 Hearing in progress
463 20 Nov 2012 Bi ZAKHIA MWANGAMILA Box 14740 DSM
Kibamba TANESCO EWURA/33/1/186 Compensation
due to Fire accident
Power Respondent
instructed to submit defense
13 Dec 2012 Hearing in progress
462 8 Nov 2012 WAKAZI MBEZI LOUIS P O Box 30902 DSM
Mbezi Luis DAWASCO EWURA/33/4/148 Unreliable
supply Water
Complainant failed to respond
NA CLOSED
461 5 Nov 2012 CAG OFFICE P O Box 9080 DSM
Nzega GBP T (ltd) EWURA/33/2/135 Adulteration
Petroleum
Referred to GBP Nzega on 12 Nov
2012 5 Dec 2012 CLOSED
460 7 Nov 2012 AMBROSE ALEX MAGERE BOX 40643 DSM
Kwa Farid Filling
station at kwa Farid
EWURA/33/2/134 Sold Less Volume
Petroleum Referred to Weight
and Measure NA CLOSED
459 2 Nov 2012 MRS RAYA HEMED P. O. Box 16068 DSM
Magomeni TANESCO EWURA/33/1/184 Tariff Order Power Complainant was advised of tariff
review procedure NA CLOSED
458 2 Nov 2012 CRESENSIA RWECHUNGURA BOX 11287 DSM
Mbezi Beach TANESCO EWURA/33/1/183 Blling Power Referred to
TANESCO on 6 Nov. 2012
28 Nov 2012 In progress
457 29 Oct 2012 HAIKASE IRENE MMARI P O Box 8928 DSM
Tabata Magengeni
TANESCO EWURA/33/1/182 Blling Power Referred to
TANESCO on 7 Nov. 2012
28 Nov 2012 CLOSED
456 19 Oct 2012 TIPER P O Box 2608 Dar es Salaam
Kigamboni TANESCO EWURA/33/1/181 Blling Power EWURA was copied
& therefore Acknowledged
NA CLOSED
455 23 Oct 2012 YULITHA KAHUNDUKA BOX 6700 DSM
Kibamba Hospital TANESCO EWURA/33/1/180 Compensation
due to Fire accident
Power EWURA was copied
& therefore Acknowledged
NA CLOSED
454 16 Oct 2012 NAVIN KANABA P O Box 40026 DSM
Upanga, DSM TANESCO EWURA/33/1/179 Missing Unit in
new meter Power
Complainant advised accordingly
NA CLOSED
453 16 Oct 2012 VALENCE SIMON MATUNDA Box 80096 DSM
CITY PARK HOTEL,
K’NYAMA TANESCO EWURA/33/1/178
Disconnection Power Theft
Power Referred to
TANESCO on 18 Oct. 2012
8 Nov 2012 Hearing in progress
452 13 Nov 2012 CHRIS.. NYIRABU o/c JAMHURI ADV BOX 5038 DSM
Mbezi Beach TANESCO EWURA/33/1/172 Billing Power Referred to
TANESCO on 4 Oct. 2012
25 Oct 2012 In progress
451 8 Nov 2012 WANANCHI – MBEZI P O Box 30902 DSM
MBEZI LUIS DAWASCO EWURA/33/4/148 Unreliable
supply Water
Referred to DAWASCO on 12
Nov 2012 26 Nov 2012 CLOSED
450 15 Oct 2012 HAMIDU MBWANA P O Box 38439 DSM
Kisutu, DSM DAWASCO EWURA/33/4/147 Billing Water Referred to
DAWASCO on 15 Oct 2012
7 Nov 2012 CLOSED
15
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
449 5 Oct 2012 ESMAIL MOHAMED ESMAIL DSM
Kisutu, DSM DAWASCO EWURA/33/4/146 Billing Water Referred to
DAWASCO on 5 Oct 2012
28 Oct 2012 CLOSED
448 3 Oct 2012 MIDRAJI IBRAHIM P O Box 9754 DSM
Msimbazi
New Msimbazi Kerosine
Ltd Zakheim
EWURA/33/2/133 Selling beyond
cap price
Petroleum Compliance Order
Issued NA CLOSED
447 2 Oct 2012 ALLAN W. MBUNGA BOX 6016 ARUSHA
Soweto, Arusha TANESCO EWURA/33/1/175 Billing Power EWURA was copied
& therefore Acknowledged
25 Oct 2012 CLOSED
446 1 Oct 2012 MARTHA QORRO BOX 35040 DSM
Changanyikeni TANESCO EWURA/33/1/177 Meter Removal Power EWURA was copied
Acknowledged NA CLOSED
445 24 Sept 2012 BASIL SIMBANO Mbezi Luis DAWASCO EWURA/33/4/144 Billing Water Referred to
DAWASCO on 2 Oct 2012
17 Oct 2012 In progress
444 20 Sept 2012 AMNA SADIKI P O Box 78218 DSM
Sinza, DSM TANESCO EWURA/33/1/173 Meter Tempering Power Referred to
TANESCO on 25 Sept. 2012
16 Oct 2012 CLOSED
443 20 Sept 2012 FRANCIS SANGA P O Box 211 IRINGA
Nduli, Iringa TANESCO EWURA/33/1/176 Billing Power Referred to
TANESCO on 25 Sept. 2012
16 Oct 2012 CLOSED
442 20 Sept 2012 LUSHONE MUGANGAZA BOX 1656 DODOMA
Chang’ombe, Mnadani, Dodoma
DUWASA EWURA/33/4/143 Disconnection/Bi
lling Water
Referred to DAWASCO on 21
Sep 2012 12 Oct 2012 CLOSED
441 20 Sept 2012 AMINA SADIK P O Box 78218 DSM
Sinza TANESCO EWURA/33/1/173 Meter tempering
+ billing Power
Referred to TANESCO on 25
Sept. 2012 16 Oct 2012 CLOSED
440 19 Sept 2012 ANDY BLAKE PLOT 285 & 286 KIRUNGWE STRT KIGOMA
Kigoma KUWASA EWURA/33/4/142 Billing Water Referred to
DAWASCO on 21 Sep 2012
12 Oct 2012 CLOSED
439 19 Sept 2012 FURAEL S. KIMARO P O Box 1811 DODOMA
Lyamungo Kati TANESCO EWURA/33/1/171 Billing Power EWURA was copied
& therefore Acknowledged
NA CLOSED
438 14 Sept 2012 HAMIS LUSANDA P O Box 12219 DSM
Chang’ombe OILCOM
Ltd EWURA/33/2/132
Adulteration
Petroleum Tested Sample
conforms to TBS specs.
NA CLOSED
437 13 Sept 2012 ANOLD MWITUMBA HOUSE No. 125 MBEZI, MASAITI, DSM
Mbezi, Masaiti DAWASCO EWURA/33/4/141 Billing Water Referred to
DAWASCO on 20 Sep 2012
11 Oct 2012 In progress
436 13 Sept 2012 China Friendship Textile Ltd Box 20842 DSM
Urafiki, DSM None EWURA/33/2/131 Fuel found with
water Petroleum
Observed leakage on complainant storage facility
NA CLOSED
16
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
435 10 Sept 2012 WATUMIAJI UMEME KIGOMA VIA EWURA CCC
Kigoma-Ujiji TANESCO EWURA/33/1/170 Billing Power Referred to
TANESCO 15 Sept 12
03 Oct 2013 In progress
434 7 Sept 2012 ELIA NDEJEMBI P O BOX 16533 ARUSHA
Singida Esat African Fossils Co.
Ltd EWURA/33/2/130
Selling beyond cap price
Petroleum
Compliance Order Issued
NA CLOSED
433 5 Sept 2012 ABDUL MUSA ALLY P O Box 76068 DSM
Tabata
Camel Petrol Station
Tabata/Mandela Rd
EWURA/33/2/129 Adulteration
Petroleum
Complainant did not have receipt
Scheduled for inspection.
NA CLOSED
432 26 Aug 2012 FELIX PETER URASSA BOX 6733 DSM
Upanga DAWASCO EWURA/33/4/140 Billing Water Referred to
DAWASCO on 20 Jul 2012
14 Aug 2012 CLOSED
431 26 Aug 2012 DIRU WALJI LADWA P. O. Box 20200 DSM
Chang’ombe TANESCO EWURA/33/1/169 Billing Power Referred to
TANESCO on 13 Sept. 2012
4 Oct 2012 In progress
430 6 Sep 2012 SALUM NASORO SAMGELA BOX 66 KIBAIGWA DODOMA
Kibaigwa TANESCO EWURA/33/1/168 Billing Power Referred to
TANESCO on 13 Sept. 2012
4 Oct 2012 In progress
429 10 Sep 2012 MATHIAS MUKANDALA BOX 10769 DSM
Mbagala charambe
TANESCO EWURA/33/1/167 Billing Power Referred to
TANESCO on 13 Sept. 2012
4 Oct 2012 In progress
428 23 Aug 2012 FAZAL & Co. Ltd P O Box 138 DSM
Chang’ombe, DSM
TANESCO EWURA/33/1/166 Billing Power Referred to
TANESCO on 10 Sept. 2012
1 Oct 2012 CLOSED
427 28 Aug 2012 JANET KITOSI Kibamba DAWASCO EWURA/33/4/138 Billing Water Referred to
DAWASCO on 30 Aug 2012
15 Sept 2012 CLOSED
426 23 Aug 2012 WENYE-VITI S/MTAA P O Box 582 KIGOMA
Kigoma/Ujiji KUWASA EWURA/33/4/137 Tariff/Poor Customer Service
Water
Referred to KUWASA on 10 Oct. 2012
2 Nov 2012 In progress
425 15 Aug 2012 KIRACHA SEC SCHOOL ROMBO, KILIMANJARO
Rombo, Moshi TANESCO EWURA/33/1/165 Delayed
connection Power
Referred to TANESCO on 24
Aug. 2012 18 Sep 2012 In progress
424 13 Aug 2012 SOSPETER MWITA P. O. Box 1218 DODOMA
Area “D” Dodoma DUWASA EWURA/33/4/136 Sewer Charge Water Referred to DUWASA
on 14 Aug. 2012 6 Sep 2012 CLOSED
423 13 Aug 2012 IDD MURANDA P. O. Box 6787 MOSHI
Moshi OIL COM near Bus
Stand EWURA/33/2/128
Adulteration
Petroleum
Complainant did not have receipt. Scheduled for
inspection.
NA CLOSED
422 10 Aug 2012 Dr. YOKEBETH VUHALHULA BOX 76747 DSM
Boko, Basihaya TANESCO EWURA/33/1/164 Compensation
due to electrocution
Power Referred to
TANESCO on 24 Aug. 2012
18 Sep 2012 In progress
17
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
421 9 Aug 2012 SAID EL – MAAMRY ADVOCATE BOX 5201 DSM
Mbezi Beach, Manzese
TANESCO EWURA/33/1/163 Compensation due to electric
faulty Power
Referred to TANESCO on 24
Sept. 2012 15 Oct 2012
Hearing in progress
420 26 Jul 2012 BARKE KAALE P O Box 8550 DSM
Tegeta DAWASCO EWURA/33/4/135 Billing Water EWURA was copied
& therefore Acknowledged
NA CLOSED
419 25 Jul 2012 MOHAMED HAMEER P O Box 2569 DSM
Upanga, DSM TANESCO EWURA/33/1/162 Compensation due to power
faulty Power
EWURA was copied & therefore
Acknowledged NA CLOSED
418 24 Jul 2012 MODESTER MACHENGO BOX 79048 DSM
Tandale, Manzese
TANESCO EWURA/33/1/161 Compensation
due to fire Power
Referred to TANESCO on 27 Jul
2012 20 Aug 2012 In progress
417 23 Jul 2012 WACHIMBAJI MADINI MERERANI BOX 1993 MOSHI
Ubungo Ubungo Service Station
EWURA/33/2/126 Selling above
cap price Petroleum
Compliance Order Issued
NA CLOSED
416 17 Jul 2012 IDDI SEMVUA MSANGI BOX 33677 DSM
Kisutu DAWASCO EWURA/33/4/134 Compensation Water Referred to
DAWASCO on 20 Jul 2012
14 Aug 2012 In progress
415 16 Jul 2012 MWANANCHAMBI MATANA BOX 70273 DSM
DSM TANESCO EWURA/33/1/159 Compensation Power Referred to
TANESCO on 18 Jul 2012
8 Aug 2012 In progress
414 10 Jul 2012 SUBIRA SAMWEL SENYAMLE BOX 76926 DSM
Kisutu DAWASCO EWURA/33/4/133 Billing Water Referred to
DAWASCO on 18 Jul 2012
10 Aug 2012 Hearing in progress
413 08 Jul 2012 RWEY BARONGO DSM TANESCO EWURA/33/1/160 BILLING Power Referred to
TANESCO on 17 Jul 2012
8 Aug 2012 In progress
412 06 Jul 2012 ABDUL KHAMBAGHA P O Box 2939 DSM
Sinza E DAWASCO EWURA/33/4/132 Sealed Sewer
Manhole Water
Referred to DAWASCO on 13 Jun
2012 NA CLOSED
411 29 Jun 2012 PETER BUJARI P O Box 65147 DSM
Ubungo Ubungo
Serv. Station
EWURA/33/2/125 Adulteration
Petroleum
Tested Sample conforms to TBS
specs. NA CLOSED
410 28 Jun 2012 BONIFACE SONGO P O Box 294 DSM
Mwenge Puma
Mwenge, initially BP
EWURA/33/2/124 Adulteration
Petroleum
Tested Sample conforms to TBS
specs. NA CLOSED
409 26 Jun 2012 DR.FIDELIS OWENYA BOX 72401 DSM
Mwenge NEW BP
BAGAMOYO RD
EWURA/33/2/123 Adulteration
Petroleum
Tested Sample conforms to TBS
specs. NA CLOSED
408 18 Jun 2012
DICKSON SAILEN P O Box 200061 DSM
Sophia/Kawawa St Plot No. 1512
& 1513 DAWASCO EWURA/33/4/131
Sealed Sewer Manhole
Water Referred to
DAWASCO on 26 Jun 2012
18 July 2012 In progress
407 18 Jun 2012 MWINYIMAYA C/O JAMHURI ADV. BOX 80386 DSM
Samora Ave. Opp TRA
TANESCO EWURA/33/1/158 BILLING Power Referred to
TANESCO on 26 Jun 2012
19 June 2012
CLOSED
18
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
406 6 Jun 2012 MARCELINO OBBA P O Box 20950 DSM
Buguruni, Kisiwani
TANESCO EWURA/33/1/157 Conductor
passing over roof
Power EWURA was copied
& therefore Acknowledged
NA CLOSED
405 31 May 2012 NASIKA ALEXIES Moshi TOERHEM PETROLEU
M EWURA/33/2/122 Pricing Petroleum
Scheduled for future inspection
NA CLOSED
404 30 May 2012 KIMONGE ORIYO P O Box 70201 DSM
Uru - Moshi TANESCO EWURA/33/1/156 BILLING Power Referred to
TANESCO on 8 Jun 2012
4 July 2012 Hearing in progress
403 22 May 2012 CHARLES SEMGALAWE BOX 72109 DSM
MKURANGA TANESCO EWURA/33/1/155 Trespassing Power Referred to
TANESCO on 11 June 2012
20 June 2012
In progress
402 9 May 2012 YUSUF YENGA P O Box 15334 DSM
MBURAHATI DSM
TANESCO EWURA/33/1/154 BILLING Power Referred to
TANESCO on 30 May 2012
20 June 2012
In progress
401 9 May 2012
CHARLES J. MKILINDI CHARLES MCHOME P O Box 7592 DSM
KIBAHA TANESCO EWURA/33/1/153 Disconnection Power Referred to
TANESCO on 30 May 2012
20 June 2012
CLOSED
400 2 May 2012 NEEMA MOSHA P O Box 70703 DSM
Tabata OILCOM Tabata
EWURA/33/2/121 Supplied Fuel
with less Volume Petroleum
Referred to Weights and Measures
NA CLOSED
399 2 May 2012 SAMSON KASALA P O Box 35176 DSM
Mlimani City TOTAL Mlimani
EWURA/33/2/120 PRICING Petroleum Compliance Order
Issued NA CLOSED
398 2 May 2012 IRINGA TAXI DRIVERS , IRINGA
IRINGA
Kitanzini GAPCO Filling Station
EWURA/33/2/119 PRICING Petroleum Compliance Order
Issued NA CLOSED
397 2 May 2012 MUSSA MADOGO P O Box 45496 DSM
Mwembe Yanga TANESCO EWURA/33/1/152 Compensation
due to fire Power
Referred to TANESCO on 7 May
2012 28 May 2012
Hearing in progress
396 27 April 2012 MS HINDU LWENO P O Box 32041 DSM
Mbasa, Mwenge DAWASCO EWURA/33/4/129 Unfair
Disconnection Water Resolved Amicably NA CLOSED
395 27 April 2012 VINGINDO FILLING STATION BOX 152 DSM
LIWALE EWURA EWURA/33/2/118 In proper Fuel
Pricing Petroleum Resolved amicably NA CLOSED
394 19 April 2012 MOHAMEDALI R. MOHAMED P O Box 1596 DSM
ZANAKI DAWASCO EWURA/33/4/128 Billing Water Referred to
DAWASCO on 25 April 2012
18 May 2012 CLOSED
393 19 April 2012 MODEST G. KAZIRI P O Box 36165 DSM
MBEZI Mbezi
Service Station
EWURA/33/2/117 Adulteration
Petroleum
Parties Resolved amicably
NA CLOSED
392 11 April 2012 MAHMOOD INTERNATIONAL LTD P O Box 5728 DSM
IKWIRIRI TANESCO EWURA/33/1/151 Billing Power EWURA was copied
& therefore Acknowledged.
NA CLOSED
19
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
391 10 April 2012 JUMA BENDERA MWINJUMA P O Box 2233 DSM
TABATA MAWENZI
TANESCO EWURA/33/1/150 Delayed
Connection Power
EWURA was copied & therefore
Acknowledged. NA CLOSED
390 11 April 2012 WAKAZI WA LUGURUNI & KIBAMBA BOX 31777 DSM
LUGURUNI & KIBAMBA
DAWASCO EWURA/33/4/124 Water shortage Water Referred to
DAWASCO on 17 April 2012
2 May 2012 In progress
389 5 April 2012 SAYANA J. MASSIKA P O BOX 12678 DSM
Kariakoo BIG BON
KARIAKOO EWURA/33/2/116
Adulteration
Petroleum Scheduled for future
inspection NA CLOSED
388 4 April 2012 BONIPHASE TIMOTHY P O Box 75746 DSM
WAZO GAPCO WAZO
EWURA/33/2/115 Adulteration
Petroleum
Sample did not conforms to TBS
specs. NA CLOSED
387 4 April 2012 EMMANUEL MUTAFUTWA P O Box 12578 DSM
MBAGALA BIG BON
MBAGALA EWURA/33/2/114
Adulteration
Petroleum Sample conforms to
TBS specs. NA CLOSED
386 3 April 2012 G. A. K. PATEL & Co. LTD P O Box 397 DSM
KISUTU DAWASCO EWURA/33/4/126 BILLING Water Referred to
DAWASCO on 11 April 2012
3 May 2012 CLOSED
385 2 April 2012 SHABAN MARIJAN P O Box 35176 DSM
MLIMANI CITY TOTAL EWURA/33/2/113 Adulteration
Petroleum
Sample drawn for testing
NA In progress
384 27 March
2012 GOVT. PROCUMENT SERV. AGENCY, DSM
Kurasini MS ACER EWURA/33/2/112 Adulteration
Petroleum
Scheduled for future inspection
NA CLOSED
383 21 March
2012 WANANCHI WA MTAA WA LUGURUNI, DSM
LUGURUNI TANESCO EWURA/33/1/149 DENIED POWER
Power Referred to
TANESCO on 18 March 2012
2 Apr 2012 In progress
382 21 Mar 2012 FRED MBUYA DSM TANESCO EWURA/33/1/148 BILLING Power Hearing in progress NA Hearing in progress
381 21 March
2012 ALLY MAYUBI & Co. DSM
TUNGUNI STREET, ILALA
TANESCO EWURA/33/1/147 Delayed
connection Power
Referred to TANESCO on 02 April
2012 23 Apr 2012 In progress
380 21 March
2012 RASHID MWENYEMVUA P O Box 30288 KIBAHA
KIBAHA TANESCO EWURA/33/1/146 BILLING Power Referred to
TANESCO on 18 March 2012
2 Apr 2012 CLOSED
379 21 March
2012
S/SGT RUGERA P O Box 3010 DSM
DSM FIVE
WAYS BP EWURA/33/2/110
Adulteration
Petroleum Complainant withdrew
the complaint NA CLOSED
378 20 March
2012
OMAR J. MASHAURI P O BOX 75869 DSM
MBEZI LUIS DAWASCO EWURA/33/4/124 PRICING Water Complainant was
referred to Respondent
NA CLOSED
377 20 March
2012
HAMIS MOHAMED KAWEZA P O BOX 54124 DSM
MBEZI LUIS DAWASCO EWURA/33/4/125 BILLING Water Referred to
DAWASCO on 2 April 2012
23 April 2012 CLOSED
20
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
376 1 March 2012 KAHAMA FILLING STATION BOX 821 KAHAMA
MOROGORO NATOIL EWURA/33/2/110 Adulteration
Petroleum Resolved Amicably NA CLOSED
375 20 March
2012 REV JOHN SIMON TUKAY P O Box 51 MOROGORO
MOROGORO
KOBIL, MKUNDI FILLING
STATION
EWURA/33/2/109 Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
374 15 March
2012 MISHED CHUNILA KOTAK P O BOX 5757 DSM
AGGREY STREET
TANESCO EWURA/33/1/145 Disconnection Power The matter is at
District magistrate NA CLOSED
373 15 March
2012
RASHID L KAYUMBO P O Box 78745 DSM
Makanya, Kinondoni
TANESCO EWURA/33/1/144 BILLING Power Referred to
TANESCO on 18 March 2012
2 Apr 2012 CLOSED
372 9 March 2012 SOLOMON MINJA P O Box 3604, DSM
Mwananyamala OilCom
M'nyamala EWURA/33/2/108
Adulteration
Petroleum Sample conforms to
TBS specs. NA CLOSED
371 8 March 2012 GEOFREY KIGONDA P O Box 31119 DSM
MLANDIZI STATE OIL
LTD EWURA/33/2/107
Adulteration
Petroleum Sample conforms to
TBS specs. NA CLOSED
370 7 March 2012 ELIAS HENRY RUPIA BOX 84 USHIROMBO BUKOMBE
DSM DEPOT GAPCO LTD HQ
EWURA/33/2/106 PRICING Petroleum Parties met and
resolved NA CLOSED
369 7 March 2012 JUMA AMEDI P O Box 154 MASASI
MANGAKA MASASI
MANGAKA FILLING
STATION EWURA/33/2/105
OPERATION WITHOUT LICENCE
Petroleum Compliance Order
was issued NA CLOSED
368 7 March 2012 SG RESORT P O Box 15824 ARUSHA
TECHNICAL COLLEGE
TANESCO EWURA/33/1/143 BILLING Power EWURA was just
copied & thus Acknowledged.
NA CLOSED
367 16 Jan 2012 HALIFA K. MASHAKA P O Box 7054 DSM
MODECO, MOROGORO
TANESCO EWURA/33/1/142 BILLING Power Referred to
TANESCO on 13 March 2012
6 April 2012 Hearing in progress
366 7 March 2012 S. VERSI & OTHERS P O Box 2890 DSM
SEA VIEW, DSM TANESCO EWURA/33/1/141 Emergency Nos not reachable
Power Referred to
TANESCO on 19 March 2012
4 Apr 2012 In progress
365 5 March 2012 MOHAMED HALFAN P O Box 20326 DSM
CLOCK TOWER TANESCO EWURA/33/1/140 FAULTY
TRANSFORMER
Power Complainant withdrew
the complaint NA CLOSED
364 5 March 2012 MANYAMA P O Box 20326 KIBAHA PWANI
Mwendapole, KIBAHA
TANESCO EWURA/33/1/139 BILLING Power Mediated failed,
resolved via hearing NA CLOSED
363 27 Feb 2012 RAMADHANI A. NYONI P O Box 27 NAMTUMBO
RUVUMA NAMTUMBO TANESCO EWURA/33/1/138 BILLING Power
Parties were mediated
NA CLOSED
362 16 Feb 2012 WAKAZI WA BARAA ARUSHA
BARAA, ARUSHA TANESCO EWURA/33/1/137 Denied Power Power EWURA was just
copied. Acknowledge. NA CLOSED
21
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
361 24 Feb 2012 N. G. TAIBJI S L P 384 TANGA
TANGA TANESCO EWURA/33/1/136 Disconnection Power EWURA was just
copied. Acknowledge. NA CLOSED
360 14 Feb 2012 MUSTAFA RASHID P O BOX 1596 DSM
Zanaki Street DAWASCO EWURA/33/4/123 Disconnection Water Referred to
DAWASCO on 30 May 2012
13 June 2012
CLOSED
359 29 Feb 2012 SATAFRIK TANZANIA LTD P O BOX 2187 DSM
Samora Ave DAWASCO EWURA/33/4/122 Disconnection Water Resolved amicably NA CLOSED
358 21 Feb 2012 FUAD ABDUL OMAR P O Box 4025 DSM
IPAGALA SOUTH,
DODOMA DUWASA EWURA/33/4/121
Re-imbursement of service line
costs Water
Referred to DUWASA on 29 Feb 2012
NA CLOSED
357 23 Feb 2012 KIBOTRADE TEXTILE LTD P O Box 76232 DSM
PUGU RRD TANESCO EWURA/33/4/120 BILLING Water EWURA was just
copied & thus Acknowledge.
NA CLOSED
356 22 Feb 2012 FATHIYA SAID SALUM P O BOX 4123 DSM
PUGU RRD TANESCO EWURA/33/4/119 BILLING Water Referred to
DAWASCO on 24 Feb 2012
15 March 2012
In progress
355 23 Feb 2012 SINGIDA UWSA P O Box 174 SINGIDA
SINGIDA TANESCO EWURA/33/1/135 BILLING Power EWURA was just
copied. Acknowledge. NA CLOSED
354 24 Feb 2012 BENCOLIAS N. TINKALIGAILE Box 11364 DSM
TABATA CAMEL OIL
TABATA EWURA/33/2/104
Adulteration
Petroleum Sample conforms to
TBS specs. NA CLOSED
353 21 Feb 2012 SAID MOHAMED. MFAKI DSM
Mchikichini Mbagala
TANESCO EWURA/33/1/134 Compensation Power Referred to
TANESCO on 24 Feb 2012
9 Marc 2012 CLOSED
352 21 Feb 2012 MBERWA N. BARUTI PANGANI, TANGA
MWERA, PANGANI.
TANESCO EWURA/33/1/133 Compensation Power Referred to
TANESCO on 24 Feb 2012
9 Marc 2012 CLOSED
351 20 Feb 2012 SALMA NAEEM DAR BOX 20813 DSM
KARIAKOO TANESCO EWURA/33/1/132 BILLING Power Referred to
TANESCO on 23 Feb 2012
9 Marc 2012 In progress
350 20 Feb 2012 THOBIAS MREMA P O Box 50117 DSM
KURASINI MVINJENI
TANESCO EWURA/33/1/131 Denied Power Power Referred to
TANESCO on 17 Feb 2012
9 Marc 2012 In progress
349 16 Feb 2012 STANLEY Sec Sch. Box 40385 DSM
TOANGOMA TANESCO EWURA/33/1/130 Breach of Contract
Power Referred to
TANESCO on 17 Feb 2012
9 Marc 2012 In progress
348 14 Feb 2012 Wapangaji Plt No 13/44 Box 77420 DSM
Mtaa wa Sikukuu na Aggrey
TANESCO EWURA/33/1/129 BILLING Power Referred to
TANESCO on 17 Feb 2012
9 Marc 2012 In progress
347 10 Feb 2012 Wakazi - Kwamsuguli Box 31902, DSM
MBEZI TANESCO EWURA/33/1/128 Denied Power Power Referred to
TANESCO on 17 Feb 2012
9 Marc 2012 CLOSED
22
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
346 10 Feb 2012 AMANI NYONGOLO P O Box 10 DSM
KINONDONI, DSM
TANESCO EWURA/33/1/127 BILLING Power Referred to
TANESCO on 17 Feb 2012
9 Marc 2012 In progress
345 10 Feb 2012 OYSTERBAY HOSP. P O Box 23279 DSM
MASAKI DAWASCO EWURA/33/4/118 BILLING Water Referred to
DAWASCO on 20 Feb 2012
5 Marc 2012 CLOSED
344 5 Jan 2012 BRIDGET RADHIA KIZENGA P O Box 32141 DSM
MWENGE, DSM BAMAGA FILLING
STATION EWURA/33/2/103
Adulteration
Petroleum Resolved Amicably NA CLOSED
343 31 Jan 2012 Mugomeke L. Matthias P O Box 32348 DSM
SINZA DAWASCO EWURA/33/4/116 Denied Supply Water Referred to
DAWASCO on 2 Feb 2012
18 Feb 2012 CLOSED
342 31 Jan 2012 SAMWEL M. MHINA P O Box 3592 DSM
MBEZI, MAKONDE
TANESCO EWURA/33/1/126 Compensation due to FIRE
Power
Referred to TANESCO on 17 Feb
2012
10 March 2012
CLOSED
341 12 Dec 2011 SAID BIHOMELAN P O Box 558 KIGOMA
KIGOMA KUWASA EWURA/33/4/117 BILLING Water Referred to
TANESCO on 1 Feb 2012
29 Feb 2012 In progress
340 5 Oct 2011 KAMAL STEEL P O Box DSM
KEKO TANESCO EWURA/33/1/125 Compensation Power Award Issued after
hearing NA CLOSED
339 25 Jan 2012 HAMENYIMANA THOMAS P O Box 10819 DSM
AGGREY STREET
TANESCO EWURA/33/1/124 BILLING Power Referred to
TANESCO on 1 Feb 2012
15 Feb 2012 CLOSED
338 24 Jan 2012 WAPANGAJI WA NHC BLOCK 3/79 DSM
NKRUMAH, DSM TANESCO EWURA/33/1/123 BILLING Power Referred to
TANESCO on 1 Feb 2012
15 Feb 2012 CLOSED
337 24 Jan 2012 WAKAZI WA UBUNGO, DSM
UBUNGO, DSM TANESCO EWURA/33/1/122 Passage of
conductor over houses
Power Referred to
TANESCO on 2 Feb 2012
16 Feb 2012 CLOSED
336 19 Jan 2012 LAMBE INDUSTRIES LTD P O Box 105424 DSM
PUGU ROAD TANESCO EWURA/33/1/121 BILLING Power EWURA copied -
acknowledged NA In progress
335 16 Jan 2012 HALIFA K. MASHAKA P O Box 7054 DSM
MAZIMBU MOROGORO
TANESCO EWURA/33/1/120 BILLING Power Referred to
TANESCO on 30 March 2012
20 April 2012 CLOSED
334 11 Jan 2012 Sospeter Ndalahwa
P O Box 7783 DSM
STAKISHARI UKONGA
TANESCO
EWURA/33/1/118
BILLING Power
Complainant was advised to honor
agreement entered NA CLOSED
333 4 Jan 2012 WAKAZI KICHEMCHEM,
DSM MBAGALA TANESCO EWURA/33/1/117
ROAD BLOCKAGE
Power Referred to
TANESCO on 5 Jan 2012
19 Jan 2012 CLOSED
332 7 Jan 2012 MAGDALENA KABYEMELA BOX 104810 DSM
MBAGALA TANESCO EWURA/33/1/116 Billing Power Referred to
TANESCO on 5 March 2012
26 March 2012
CLOSED
23
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
331 13 Jan 2012 S. M. NGEMERA P O BOX 370114 DSM
MWENGE DAWASCO EWURA/33/4/115 BILLING Water Referred to
DAWASCO on 20 Jan 2012
06 Feb 2012 CLOSED
330 17 Aug 2010 SAADA OSMAN P O Box 34848 DSM
UPANGA DAWASCO EWURA/33/4/114 BILLING Water EWURA was copied.
Acknowledged. NA CLOSED
329 2 Jan 2012 HEMED SELEMANI P O BOX 20070 DSM
DAWASCO EWURA/33/4/113 BILLING Water Referred to
DAWASCO on 13 Jan 2012
30 Jan 2012 CLOSED
328 21 Dec 2011 MARTIN FRANK P O BOX 77774 DSM
KIJITONYAMA DAWASCO
KISUTU EWURA/33/4/112
Delayed sewer connection
Water Referred to
DAWASCO on 02 Jan 2012
15 Jan 2012 CLOSED
327 21 Dec 2011 DELISDER SELESTIN P O
BOX 7623 DSM MBAGALA BIG BON EWURA/33/2/102
Adulteration
Petroleum Referred to supplier NA CLOSED
326 20 Dec 2011 ARIMIA S. URASA DSM
KIMARA DAWASCO EWURA/33/4/111 Disconnection Water Referred to
DAWASCO on 30 Dec 2011
17 Jan 2012 CLOSED
325 07 Dec 2011 JUMA HUSSEIN MBONDO
P O BOX 12519 DSM KIPAWA TANESCO EWURA/33/1/115 Billing Power
Referred to TANESCO on 29 Dec
2011 15 Jan 2012 In progress
324 13 Dec 2011 SILVANUS KAITIRA P O BOX 2538 DSM
SOKOTA CAMEL OIL EWURA/33/2/101 Adulteration
Petroleum Referred to supplier NA CLOSED
323 07 Dec 2011 METAL PRODUCTS LTD P
O BOX 2332 DSM NYERERE RD TANESCO EWURA/33/1/113 Billing Power
Referred to TANESCO on 16 Dec
2011 31 Dec 2011 In progress
322 06 Dec 2011 LT. COL F J FUNGO
P O BOX 76307, DSM MBWENI MASATI DAWASCO EWURA/33/4/110 Billing Water
Referred to DAWASCO on 16
Dec 2011 31 Dec 2011 In progress
321 06 Dec 2011 JOHN MASSAWE LUNGU
BUNJU, DSM BUNJU
G.B.P BOKO
EWURA/33/2/100 Adulteration
Petroleum
Sample did not conform to TBS specs
NA CLOSED
320 06 Dec 2011 GODFREY CHARLES P O
BOX 66674 DSM BUNJU
G.B.P BOKO
EWURA/33/2/99 Adulteration
Petroleum Referred to supplier NA CLOSED
319 06 Dec 2011 SCHOLASTICA KALEMBO
P O BOX 77464 DSM BUNJU
G.B.P BOKO
EWURA/33/2/98 Adulteration
Petroleum Referred to supplier NA CLOSED
318 30 Nov 2011 BURHAN JUMA P O Box 225 MWANZA
MWANZA MOIL EWURA/33/2/97 Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
317 30 Nov 2011 RODRICK MARANDU
DSM BUGURUNI TANESCO EWURA/33/1/113 Billing Power
Referred to TANESCO on 16 Dec
2011 31 Dec 2011 In progress
24
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
316 29 Nov 2011 SHAHNAZ MFUNDO P O BOX 4739 DSM
BUNJU TANESCO EWURA/33/1/112 Delayed
connection Power
Referred to TANESCO on 16 Dec
2011 31 Dec 2011 In progress
315 28 Nov 2011 M-KITI S. YA MTAA CHANGANYIKENI BOX 75353 DSM
Changanyikeni DAWASCO EWURA/33/4
GENERAL FILE Water shortage Water
Referred to DAWASCO on 16
Dec 2011 31 Dec 2011 In progress
314 21 Nov 2011 HASSAN S. OMARY P O Box 92 MTWARA
MTWARA
GAPCO, Balance
Investment and CAMEL
OIL
EWURA/33/2/96 Selling above
approved price Petroleum
Compliance Orders were issued
NA CLOSED
313 18 Nov 2011 MIKE DADDY JUNIOR, DSM
Mwananyamala TANESCO EWURA/33/1/111 Unspecified
claims Power Set for mediation NA CLOSED
312 16 Nov 2011 OILCOM P O BOX 20831 DSM
UBUNGO TANESCO EWURA/33/1/110 Faulty
Transformer Power Acknowledged NA CLOSED
311 9 Nov 2011 MARY T. ONESMO P O Box 210 IRINGA
IRINGA CAMEL OIL
LTD EWURA/33/2/95
Adulteration
Petroleum Scheduled for future
inspection NA CLOSED
310 1 Nov 2011 TANGANYIKA ARMS P O Box 605 DSM
MOSHI UHURU PEAK
SERVICE EWURA/33/2/94
Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
309 31 Oct 2011 BUBELWA KAIZA P O BOX 32505 DSM
KIBAHA DAWASCO EWURA/33/4/109 Disconnection Water Referred to
DAWASCO ON 5 Oct 2011
23 Nov 2011 In progress
308 31 Oct 2011 ALPHONCE MURRO P O Box 11814 DSM
Kipawa DSM OILCOM Kipawa
EWURA/33/2/93 Supplied with
Diesel instead of Petrol
Petroleum Referred to supplier 25 Nov 2011 In progress
307 28 Oct 2011 ADAM N. MVULA P O Box KIBAHA
KIBAHA DAWASCO EWURA/33/4/108 Billing Water Set for Mediation NA CLOSED
306 25 Oct 2011 ERICUS E. RUKAMBA P O BOX 70570 DSM
KIJITONYAMA VICTORIA
Service Station
EWURA/33/2/92 Selling above
approved price Petroleum
Compliance Order Issued and fine paid
NA CLOSED
305 21 Oct 2011 GULAMALI CHAGANI P O BOX 38100 DSM
MALIK DAWASCO EWURA/33/4/107 Sewer charge Water Compliance Order
Issued NA In progress
304 19 Oct 2011 JUMA RAJABU MAXCOM AFRICA, MOROGORO
Morogoro TANESCO EWURA/33/1/109 LUKU sold
above approved tariff
Power Under investigation NA In progress
303 10 Oct 2011 HAMID A. MAKAWA P O Box 30800 KIBAHA
KIBAHA DAWASCO EWURA/33/4/106 Billing Water Set for mediation NA CLOSED
25
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
302 10 Oct 2011 VANIRA TALLEKY P O BOX 997 SINGIDA
KARAKANA TANESCO EWURA/33/1/108 Disputing
connection charges
Power Complainant advised
to follow up with TANESCO
NA CLOSED
301
10 Oct 2011 Mr & Mrs Nunes Merwyn P O Box 2587 ARUSHA
TEMI, ARUSHA AUWSA EWURA/33/4/105 Billing Water Set for mediation NA CLOSED
299 27 Sept 2011 JACOB STEPHEN LAIZER BOX 1260 ARUSHA
SEKEY AUWSA EWURA/33/4/104 Disconnection Water Referred to
DAWASCO ON 5 Oct 2011
19 Oct 2011 CLOSED
298 29 Sept 2011 ATHMAN MHAGAMA P O BOX 9234 MTWARA
SHANGANI MTWARA
TANESCO EWURA/33/1/107 Billing Power Referred to
TANESCO on 5 Oct 2011
29 Oct 2011 CLOSED
297 22 Sept 2011 CHRISTOPHER B. SHALUM PO BOX 364 BUKOBA
BUKOBA
MITESH SERV
STATION LTD
EWURA/33/2/91 Selling above
approved price Power
Compliance Order was issued
NA CLOSED
296 21 Sept 2011 RICHARD LYAMUYA P O BOX 252 DSM
BUNJU PLOT 28 BLOCK 23
DAWASCO EWURA/33/4/103 Delayed
connection Water
Authority was copied by Ministry of Water
NA CLOSED
295 21 Sept 2011 UHURU PUBLICATION BOX 9221 DSM
MSIMBAZI BOG BON MSIMBAZI
EWURA/33/2/90
Adulteration
Petroleum Sample conforms to
TBS specs. NA CLOSED
294 19 Sept 2011 Hon. Mr. justice Stephen Ihema BOX 72178 DSM
UPANGA BP
UPANGA EWURA/33/2/89
Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
293 16 Sept 2011 EDSON CHONGOLO P O BOX 16740 ARUSHA
ARUISHA TANESCO EWURA/33/1/104 Interest clam
due to delayed connection
Power Complainant advised
to follow up with TANESCO
NA CLOSED
292 16 Sept 2011 SHIRIKA LA MASOKO, KARIAKOO BOX 15789 DSM
KARIAKOO TANESCO EWURA/33/1/106 Billing Power Complainant advised
to follow up with TANESCO
NA CLOSED
291 9 Sept 2011 WILIBROD Mugyabuso P o box 10660 DSM
Bandari Institute TANESCO EWURA/33/1/105 Compensation Power Complainant advised
to follow up with TANESCO
NA CLOSED
290 8 Sept 2011 INTERSTATE MINING P O BOX 10660 ARUSHA
MAHENGE ULANGA
ESTA PETRO FILLING
STATION
EWURA/33/2/88 Adulteration
Petroleum
Scheduled for future inspection
NA CLOSED
289 2 Sept 2011 SADIK MOHAMED P O Box 46113 DSM
TEMEKE BIG BON TEMEKE
EWURA/42/308 Poor Customer
Service Petroleum
Referred to BIG BON TEMEKE
31 Oct 2011 CLOSED
288 21 Oct 2011 EDWARD MWAKAZI P O BOX 77268 DSM
KIMARA TANESCO EWURA/33/1/103 Compensation Power Referred to
TANESCO on 31 Oct 2011
14 Nov 2011 Hearing in progress
287 29 Aug 2011 WAKAZI WA MBURAHATI MIANZIN C/O ELIZEUS RUTHA,
MBURAHATI MIANZIN
DAWASCO EWURA/33/4/102 Water shortage Water Referred to
DAWASCO ON 15 Sept 2011
30 Sept 2011 In progress
26
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
DSM
286 25 Aug 2011 VICTOR MJATA PWEZA P O BOX 5162 DSM
TANGA TANESCO EWURA/33/1/102 BILLING Power NA NA CLOSED
285 18 Aug 2011 OMAR HAMIS P O BOX 25087 DSM
MSIMBAZI, DSM BIG BON
MSIMBAZI EWURA/33/2/87
Adulteration
Petroleum Sample conforms to
TBS specs. NA CLOSED
284 17 Aug 2011 DEUSDEDIT RWEGOSHORA, DSM
KIMARA TANESCO EWURA/33/1/101 Trespassing Power Complainant was advised to stop
agricultural activities NA CLOSED
283 10 Aug 2011 HILLARY URION P O BOX 9192 DSM
DODOMA GAPCO,
DODOMA UHURU
EWURA/33/2/86 Received fuel
with less volume Petroleum
Referred to Weights and Measures
Agency NA CLOSED
282 10 Aug 2011 ESTOMIL MBUYA P O BOX 9121 DSM
KIMARA TANESCO EWURA/33/1/100 Varying luku
prices Power
Referred to TANESCO on 15 Aug
2011 NA CLOSED
281 9 Aug 2011 WKHILI MURO OF KIBAHA SERV STATION, KIBAHA
KIBAHA BP (T) LTD EWURA/33/2/85 FUEL LOSSES Petroleum Referred to Weights
and Measures Agency
NA CLOSED
280 5 Aug 2011 LUCIA DAUD NGAYAMBA P O BOX 307 IFAKARA
IFAKARA KITALU "D"
TANESCO EWURA/33/1/99 Disconnection Power Referred to
TANESCO on 15 Aug 2011
30 Aug 2011 In progress
279 5 Aug 2011 M. E. NKURLU P O BOX 2675 DSM
KIMARA DAWASCO EWURA/33/4/99 Disconnection Water Mediated NA CLOSED
278 1 Aug 2011 EDWARD MWAKAZI P O BOX 77286 DSM
KIMARA TANESCO EWURA/33/4/103 Compensation Power Acknowledgement letter was written to
parties NA In progress
277 8 April 2011 GIDEON NGAAY P O BOX 13570 ARUSHA
SOKON II TANESAC
O EWURA/33/1/98 BILLING Power Mediated NA CLOSED
276 17 Aug 2011 SALEEKA APARTMENT P O BOX 3287 DSM
MIKOCHENI DAWASCO EWURA/33/4/101 BILLING Water Mediated NA CLOSED
275 26 July 2011 Suleiman Nyakipande MUSOMA
MUSOMA TANESCO EWURA/33/4/100 Billing Power Resolved NA CLOSED
274 21 July 2011 Gaspa Kisenga P O Box 8356 DSM
MBEZI JOGOO TANESCO EWURA/33/1/97 Disconnection Power Complainant
requested to react on TANESCO letter
NA In progress
273 18 July 2011 WORLDJET TRAVEL & TOURS LTD P O BOX 72441 DSM
KISUTU TANESCO EWURA/33/1/95 BILLING Power Referred to
TANESCO on 5 Aug 2011
16 Aug 2011 In progress
27
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
272 13 July 2011 JONES SHIRIMA KIBAMBA DSM
KIBAMBA TANESCO EWURA/33/1/94 BILLING Power Referred to
TANESCO on 18 July 2011
10 Aug 2011 CLOSED
271 5 July 2011 SIFALINE MFINANGA P. O. Box 7921 DSM
KIMARA, DSM TANESCO EWURA/33/1/93 Compensation Power Referred to
TANESCO on March 2012
NA CLOSED
270 24 June 2011 MELES I. MASSAWE P O Box 8822 MOSHI, K'NJARO
Moshi TANESCO EWURA/33/1/92 Delayed
Connection Power Mediated NA CLOSED
269 22 June 2011 RAUL BAYONA DSM
St Peter DSM Magomeni
Gapco Serv Station
EWURA/33/2/84 Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
268 20 June 2011 PATRICK E. MOSHI P O Box 13701 DSM
Kongowe Oil Com Kongowe
EWURA/33/2/83 Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
267 14 June 2011 ANDREW P. KIDIKU DSM
Kitunda Kibeberu TANESCO EWURA/33/1/90 Delayed
Connection Power
Referred to TANESCO on 21
June 2011 28 July 2011 CLOSED
266 13 June 2011 LEVIRAWI MWAKYOMA P O BOX 3030 DSM
MAZIZINI UKONGA
NIEFUS F. TEMBA
EWURA/33/2/82 Adulteration
Petroleum
Referred to Respondent
30 June 2011
In progress
265 9 June 2011 OMAR MOHAMED P O BOX DSM
DSM TANESCO EWURA/33/1/89 BILLING Power Hearing conducted and Award Issued
NA CLOSED
264 8 June 2011 LAKE OIL P O BOX 5055 DSM
MIKOCHENI TANESCO EWURA/33/1/88 Delayed
Connection Power Mediated NA CLOSED
263 7 June 2011 MONICA N. MBEGA P O Box 8407 DSM
Kibaha Oil Com Kibaha
EWURA/33/2/81 Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
262 06 June 2011 SIFALINE JUMA MFINANGA P O Box 7921 DSM
Kimara, Mbezi TANESCO EWURA/33/1/93 Compensation Power Acknowledgement letter was written to
parties NA CLOSED
261 31 May 2011 CLARA ANCHILLA IBIHYA P O Box 30247 DSM
Mloganzila Kibamba CCM
DAWASCO EWURA/33/4/97 Denied supply Water Mediated NA CLOSED
260 24 May 2011 ALLY KIDESU P O Box 1133 DSM
Kiteto, Manyara
Struggle Group Auto Serv Filling
Station
EWURA/33/2/80 Adulteration
Petroleum
Tested did not conform to TBS specs
NA CLOSED
259 18 May 2011 JONAS MBASA P O Box 11916 DSM
Mkuranga Panone and
Co. Ltd EWURA/33/2/79
Adulteration
Petroleum Sample conforms to
TBS specs. NA CLOSED
258 11 May 2011 BARGASH GHALIB P O Box 710 DSM
Azikiwe/Swahili
Azikiwe and Swahili service station
EWURA/33/2/78 Adulteration
Petroleum
Tested did not conform to TBS specs
NA CLOSED
28
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
257 6 May 2011 HAMOUD SUMRY P O Box 42242 DSM
Keko Tolori TANESCO EWURA/33/1/87 Faulty Meter Power Referred to
TANESCO on 10 May 2011
28 May 2011 CLOSED
256 5 May 2011 MRISHO MAZINGE P O Box 20977 DSM
Yombo Dovya TANESCO EWURA/33/1/86 Faulty Meter Power Referred to
TANESCO on 10 May 2011
28 May 2011 CLOSED
255 29 April 2011 Nyanza Road Works Ltd P O BOX 4477 DSM
Kipawa DSM Oil Com (T) Ltd Kipawa
EWURA/33/2/77 Adulteration
Petroleum
Sample drawn for testing
NA In progress
254 29 April 2011 ELISANTE MBISE P O BOX 14131 DSM
Korogwe World Wide
Oil Co. Korogwe
EWURA/33/2/76 Adulteration
Petroleum
Reported late. Noted for future inspection.
NA CLOSED
253 28 April 2011 Beijing Construction Eng. Group Co. Ltd P O Box 80208 DSM
Dodoma DUWASA EWURA/33/4/97 Billing Water Parties Mediated NA CLOSED
252 27 April 2011 NITWA MSEMEMBO P O BOX 7311 ARUSHA
ARUSHA AUWSA EWURA/33/4/96 BILLING Water Parties Mediated NA CLOSED
251 4 April 2011 MATHIAS GINGI P O BOX 60165 DSM
Karatu Total
Karatu EWURA/33/2/74
Adulteration
Petroleum Sample drawn for
testing NA In progress
250 14 Jan. 2011 JANUARY SHIMBA P O BOX 5664 DSM
KIGOGO, LUHANGA
TANESCO EWURA/33/1/85 Billing Power REFERED TO
TANESCO ON 26 Jan 2011
6 April 2011 Hearing in progress
249 18 March
2011
K. RENGETA P O Box 11636 DSM
Kibaha TANESCO EWURA/33/1/84 Billing Power REFERED TO
TANESCO ON 22 March 2010
10 Feb 2011 CLOSED
248 21 March
2011 INNOCENT SEMU, DSM Mbezi Juu
Mbezi Serv Station
EWURA/33/2/73 Adulteration
Petroleum
The Matter was resolved amicably
NA CLOSED
247 15 March
2011 DAMAS K. MICHAEL P O Box 75219 DSM
Kibaha NATOIL Kibaha
EWURA/33/2/72 Adulteration
Petroleum
The Matter was resolved amicably
NA CLOSED
246 3 March 2011 SELEMAN SHARIF P O Box 46288 DSM
Mbagala Mtoni
Mtongani GAPCO
EWURA/33/2/71 Adulteration
Petroleum
No transaction proof. Noted for future
inspection. NA CLOSED
245 27 Jan 2011 JOHN M. KIHENGU P O Box 77865 DSM
Arusha BP Market
Square Arusha
EWURA/33/2/70 Adulteration
Petroleum
Reported late. Noted for future inspection.
NA CLOSED
244 20 Jan 2011 STEPHEN CHACHA P O BOX 70335 DSM
Tabata DSM BP Nelson
Mandela Rd EWURA/33/2/69
Adulteration
Petroleum Sample conforms to
TBS specs. NA CLOSED
243 17 Jan 2011 ERASMO MBILINYI P O BOX 4665 DSM
Plot 473 Block”A” Sinza
DAWASCO EWURA/33/4/94 Delayed Sewer
Connection Sewer
REFERED TO DAWASCO ON 28
Jan 2011 NA CLOSED
29
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
242 13 Jan 2011 EPIPHANIA G. MOSHA P O BOX 7056 DSM
Ubungo Kibangu DAWASCO EWURA/33/4/93 Deprived of
water service water
REFERED TO DAWASCO ON 18
Jan 2011 03 Febr 2011 CLOSED
241 4 Jan 2011 DEUSDEDIT J RWEGOSHORA DSM
Kimara Suka DAWASCO EWURA/33/4/92 Disputing
DAWASCO tariff water
Complainant was educated on tariff review procedure
NA CLOSED
240 4 Jan 2011 NYANGE AND ASSOCIATES P O BOX 7921 DSM
Sinza - DSM BP
Shekilango Rd
EWURA/33/2/68 Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
239 31 Dec 2010 K. H MANECK P O BOX 2737 DSM
Mkwepu Strt DSM DAWASCO EWURA/33/4/91 Deprived of
water service Water
REFERED TO DAWASCO ON 8 Jan
2011 22 Jan 201 CLOSED
238 29 Dec 2010
MKUU WA JESHI LA POLISI BOX 94 MOROGORO
Morogoro LAKE OIL EWURA/33/2 Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
237 24 Dec 2010 MOHAMED BAKARI P O BOX 31042 DSM
Chanika Kingwale
Filling station
EWURA/33/2/67 Adulteration
Petroleum
Suspected product was out of stock.
Scheduled for future inspectioin
NA CLOSED
236 23 Dec 2010 MSAFIRI MOHAMED P O BOX 31042 DSM
Mwananyamala
OILCOM Mwananyamala kwa
Kopa
EWURA/33/2/66 Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
235 22 Dec 2010 JUMA NDAMBILE P O BOX 31042 DSM
SHIKILANGO RD BAMAGA FILLING
STATION EWURA/33/2/65
Adulteration
Petroleum Sample conforms to
TBS specs. NA CLOSED
234 20 Dec 2010 SHAH D. T P O BOX 1362 DSM
MAKTABA STREET
DAWASCO EWURA/33/4/90 Disputing Sewer
Charge Sewer
REFERED TO DAWASCO ON 27
Jan 2011 11 Febr 2011 In progress
233 17 Dec 2010 RDR. PETER BUJARI P O BOX 65147 DSM
KUNDUCHI
OIL LINK BAGAMOY
O RD SERV.
EWURA/33/2/64 Adulteration
Petroleum
Reported too late. Noted for future
inspection. NA CLOSED
232 23 Dec 2010
MSAFIRI MOHAMED BOX 31042 DSM
Mwananyamala OILCOM
Mwananyamala
EWURA/33/2/62 Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
231 15 Dec 2010
SELEMAN SELEMAN YOMBO DOVYA DSM
Yombo Dovya TANESCO
Ilala EWURA/33/1/82
Delayed Connection
Power REFERED TO
TANESCO ON 17 DEC 2010
31 Dec 2011 CLOSED
230 7 Dec 2010
DILIP D. THAKRAR P O BOX 19741 DSM
Zaramo Street DAWASCO
Kisutu EWURA/33/4/89
Disputing increased Sewer
Charge Sewer
REFERED TO DAWASCO ON 13
DEC 2010
27 DEC 2010
CLOSED
229 7 Dec 2010
PAUL SEBAYA P O BOX1656 DODOMA
Maili Mbili Dodoma
TANESCO Dodoma
EWURA/33/1/81 Billing Power REFERED TO
TANESCO ON 10 DEC 2010
31 DEC 2010
CLOSED
30
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
228 25 Nov 2010
ABDULNASSER P O BOX 25354 DSM
ILALA BOMA UHURU Service Station
EWURA/33/2/62 Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
227 25 Nov 2010
PETER AND BILASI ALOYCE MALLYA BOX 6689 DSM
UKONGA DSM TANESCO EWURA/33/1/79 Wire passing over the roof
Power REFERED TO
TANESCO ON 7 DEC 2010
24 DEC 2010
CLOSED
226 12 Nov 2010
DR. FLORA MAGIGE P O BOX 35069 DSM
Manzese OILCOM
MANZESE EWURA/33/2/61
Adulteration
Petroleum No supporting docs.
Noted for future inspection
NA CLOSED
225 19 Nov 2010
RASIKBHAI O KAKKAD P O BOX 21371 DSM
Olympio Strt DAWASCO
Kisutu EWURA/33/4/88 Billing Water
REFERED TO DAWASCO ON 11
NOV 2010
15 NOV 2010
In progress
224 9 Dec 2010
DONALD KISANGIRO P O BOX 90203 DSM
Magomeni Kota TANESCO Kinondoni
North EWURA/33/1/78 Disconnection Power
REFERED TO TANESCO ON 11
NOV 2010
25 NOV 2010
CLOSED
223 3 Nov 2010
AVCO Construction Ltd P O Box 13136 ARUSHA
Arusha TANESCO EWURA/33/1/77 Billing Power REFERED TO
TANESCO ON 30 NOV 2010
20 DEC 2010
CLOSED
222 2 Nov 2010
VONOD G PUNJAB P O BOX 2888 DSM
JAMHURI/MWISHO STRT
DAWASCO Kisutu
EWURA/33/4/87 Water Shortage Water REFERED TO
DAWASCO ON 30 NOV 2010
14 DEC 2010
In progress
221 20 Oct 2010
RK SOLUTIONS P O BOX 32251 DSM
Sinza BG BON Service Station
EWURA/33/2/60 Adulteration
Petroleum
Sample conforms to TBS specs.
NA CLOSED
220 13 Oct 2010
MUSLIM BARWAN 870 MFAUME ROAD DSM
13 Oct 2010 TANESCO EWURA/33/1/76 Unreliable
Supply Power
REFERED TO TANESCO ON 15
OCT 2010
29 OCT 2010
CLOSED
219 12 Oct 2010
VERDIANA MUSHEMA P O BOX 77211 DSM
Ada Estate Ali H. Mwinyi Rd
TANESCO Kinondoni
North EWURA/33/1/75 Billing Power
REFERED TO TANESCO ON 18
OCT 2010 NA CLOSED
218 12 Oct 2010
VERDIANA MUSHEMA P O BOX 77211 DSM
Ada Estate Ali H. Mwinyi Rd
DAWASCO Kinondoni
EWURA/33/4/86 Billing Water REFERED TO
DAWASCO ON 29 OCT 2010
12 Nov 2010 CLOSED
217 9 SEPT 2010
ANASTAS MBAWALA, DSM Boko
DAWASCO BOKO
EWURA/33/4/85 Disconnection Water REFERED TO
DAWASCO ON 16 SEPT 2010
30 Oct 2010 CLOSED
216 23 SEPT 2010
SIMBA STEEL LTD P O BOX 21916 DSM
Nelson Mandela Rd
TANESCO Kinondoni
North EWURA/33/1/74
Unrealistic Power
Interruption Power
REFERED TO TANESCO ON 30
SEPT 2010 NA CLOSED
215 1 SEPT 2010
WAKAZI WA MT WA BALONI / ST ANNA DSM
TEMBONI KWA MSUGURI
DAWASCO EWURA/33/4/84 Water shortage Water REFERED TO
DAWASCO ON 7 SEPT 2010
21 SEPT 2010
CLOSED
214 1 SEPT 2010
RUMISHAEL MARIKI P O BOX 29 MWIKA MOSHI
Mwika TANESCO Kilimanjaro
EWURA/33/1/73 Disconnection Power REFERED TO
TANESCO ON 6 SEPT 2010
24 DEC 2010
CLOSED
31
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
213 23 AUG 2010
FIROZ A. SULEIMAN P O BOX 20070 DSM
Makunganya Street
DAWASCO Kisutu
EWURA/33/4/83 Water Shortage Water REFERED TO
DAWASCO ON 30 AUG 2010
15 Sept 2010 CLOSED
212 19 AUG 2010
DORIS JANSON DSM 0713 494134 Ubungo External
TANESCO Magomeni
EWURA/33/1/71 Disconnection
Notice Power
REFERED TO TANESCO ON 20
AUG 2010 5 Sept 2010 In progress
211 2 AUG 2010
KIMBWE ELECTRICAL CONTRACTORS P O BOX 299 USANGI
KILIMANJARO TANESCO EWURA/33/1/70 BANNED TO OPERATE
POWER REFERED TO
TANESCO ON19 AUG 2010
9 Sept 2010 CLOSED
210 2 AUG 2010
LONGBRIDGE EDIBLE OIL P O BOX 72866 DSM Mbezi Industrial
Area
TANESCO Kinondoni
North EWURA/33/1/69
Delayed Connection
Power REFERED TO
TANESCO ON 9 AUG 2010
NA CLOSED
209 27 July 2011
MARCUS MDEMU P O BOX 208 IRINGA
Mafinga Iringa TANESCO EWURA/33/1/68 Billing Power Parties Mediated NA CLOSED
208 24 JULY 2010
PHILIP HUMPREY P O BOX 13491 DSM
KIBAHA DAWASCO
KIBAHA EWURA/33/4/82
METER LOCATION
WATER REFERED TO
DAWASCO ON 5 AUG 2010
29 OCT 2010
CLOSED
207 24 JULY 2010
TRAUFOO SHOO P O BOX 79253 DSM
CHALINZE CHALINZE
UWSA EWURA/33/4/81 BILLING WATER MEDIATED NA CLOSED
206 8 APRIL 2010
ORYX CO. LTD P O BOX 9540 DSM
DSM
GENERAL LUBRICAN
T DEALERS
EWURA/33/2/59 SUB STD
LUBRICANT Petroleum
Sample drawn, 12 out of 15 failed. Order
issued NA CLOSED
205 23 JULY 2010
TRL P O BOX 9061 DSM
Algeria Street GAPCO (T)
Ltd EWURA/33/2/58
Adulteration
Petroleum Sample conforms to
TBS specs. NA CLOSED
204 23 JULY 2010
ISSAYA KIMARO P O BOX 135 SINGIDA
Dodoma OIlcom
DODOMA EWURA/33/2/57
Adulteration
Petroleum Reported too late. Noted for future
inspection NA CLOSED
203 19 JULY 2010
AYUBU KAMITI P O BOX 9184 DSM
Mwembechai Magomeni DSM
Sopco Magomeni
EWURA/33/2/56 Adulteration
Petroleum
No supporting docs. Noted for future
inspection NA CLOSED
202 16 JULY 2010
KIMBUSHI BUILDER & Co LTD BOX 21906 DSM
Africa Sana Sinza GBP
Shekilamgo EWURA/33/2/55
Adulteration
Petroleum Reported too late. Noted for future
inspection NA CLOSED
201 15 JULY 2010
GNTZ P O BOX 33104 DSM
BOKO PETRO
TEGETA EWURA/33/2/54
Adulteration
Petroleum Sample conforms to
TBS specs. NA CLOSED
200 29 JUNE 2010
JAPHET MABULA P O BOX 1370 DODOMA
SWASWA DODOMA
TANESCO EWURA/33/1/67 DELAYED
CONNECTION POWER
REFERED TO TANESCO ON 30
JUNE 2010
14 JULY 2010
CLOSED
199 21 JUNE 2010
Mwinyimvua Shomvu P O BOX 1566 DSM
PUGU RD TANESCO EWURA/33/1/66 BILLING POWER REFERED TO
TANESCO ON 10 JUNE 2010
28 JUNE 2010
CLOSED
32
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
198 3 JUNE 2010
AYUBU SEIFU MAGOMENI, DSM
MPWAPWA STREET
MAGOMENI DAWASCO EWURA/33/4/80 BILLING WATER
REFERED TO DAWASCO ON 9 JUNE 2010
25 JUNE 2010
CLOSED
197 3 JUNE 2010
W. M. MUSHUMBUSI P O BOX 5242 DSM
AIRPORT
BP AIRPORT FILLING
STATION
EWURA/33/2/49 Adulteration
Petroleum
CALLED FILLING STATION OWNER
NA CLOSED
196 31 MAY 2010
ALFAN MGAYA P O BOX 10998 DSM
MBAGALA DSM
MTONI SASA KAZI
SERV STATION
EWURA/33/2/49 Adulteration
Petroleum Referred to DP NA CLOSED
195 31 MAY 2010
MANJOLI M. B MABIBO FARASI, DSM MABIBO FARASI TANESCO EWURA/33/1/65 BILLING POWER
REFERED TO TANESCO ON 9
JUNE 2010
25 JUNE 2010
CLOSED
194 28 MAY 2010
MIDDLE EAST PROPERTIES LTD P O BOX 4504 DSM
PUGU RD TANESCO EWURA/33/1/64 BILLING POWER REFERED TO
TANESCO ON 10 JUNE 2010
28 JUNE 2010
CLOSED
193 17 MAY 2010
DR. OMARY LUSHINO P O BOX 186 IRINGA
IRINGA IRUWASA EWURA/33/4/79 COMPENSATIO
N WATER
REFERED TO LEGAL
NA CLOSED
192 15 MAY 2010
VICENT GONDWE DSM KINONDONI
SHAMBA DAWASCO EWURA/33/4/78 BILLING WATER CALLED UTILITY NA CLOSED
191 10 MAY 2010
ABDULAZIZI ELHINDI P O BOX 5371 TANGA
TANGA TANESCO EWURA/33/1/63 BILLING POWER REFERED TO
TANESCO ON 12 MAY 2010
14 JUNE 2010
CLOSED
190 3 MAY 2010
DAVID C.NCHIMBI P O BOX 1559 DSM
MTONI KIJICHI LAKE OIL
LTD EWURA/33/2/48
Adulteration
Petroleum Referred to DP NA CLOSED
189 3 MAY 2010
MUSSA IDD HAMIS P O BOX 95093 DSM
KITUNDA TANESCO EWURA/33/1/62 COMPENSATIO
N POWER
REFERED TO TANESCO ON 5 MAY
2010 5 MAY 2010 CLOSED
188 22 April 2010
SALEHE E. NGODA P O BOX 5 MAZOMBE KILOLO IRINGA
KILOLO IRINGA TANESCO EWURA/33/1/61 FAULTY METER POWER REFERED TO
TANESCO ON 29 APRL 2010
14 MEI 2010 CLOSED
187 23 April 2010
INVARALI SOMJI P O BOX 435 MOSHI
MOSHI TANESCO EWURA/33/1/60 BILLING POWER Medaited NA CLOSED
186 21 April 2010
MICHAEL KAMBA P O BOX 9050 DSM
MAGOMENI MAPIPA
DAWASCO EWURA/33/4/77 BILLING WATER REFERED TO
DAWASCO ON 29 APRL 2010
14 MEI 2010 CLOSED
185 7 April 2010
NORA MABEBA P O BOX 76121 DSM
KARAKATA TANESCO EWURA/33/1/59 FIRE POWER REFERED TO
TANESCO ON 13 APRIL 2010
27 April 2010 CLOSED
33
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
184 27 March
2010
MS KAHAMA OIL MILLS P O BOX 11727 DSM KAHAMA TANESCO EWURA/33/1/58 BILLING POWER
EWURA WAS JUST COPIED
NA CLOSED
183 25 March
2010
OPEN UNIVERSITY P O BOX 23409 DSM BIAFRA TANESCO EWURA/33/1/57 BILLING POWER
REFERED TO TANESCO ON 30
MARCH 2010 12 April 2010
Hearing in progress
182 24 March
2010
ENG. AYOUB MNG’HASHA P O BOX 12004 DSM KUNDUCHI DAWASCO EWURA/33/4/GN
DISCONNECTION
WATER REFERED TO
DAWASCO ON 25 MARC 2010
12 April 2010 CLOSED
181 10 March
2010
NAS TYRE SERVICES LTD P O BOX 39827 DSM DSM TANESCO EWURA/33/1/56 BILLING POWER
REFERED TO TANESCO ON 8 April
2010 23 April 2010 CLOSED
180 4 March 2010
HINDU MANDAL RESIDENTS, DSM DSM TANESCO EWURA/33/1/55
TRANSFORMER SAFETY
POWER REFERED TO
TANESCO ON 12 March 2010
NA CLOSED
179 1 March 2010
M. G. PARDHAN & Co P O Box 527 DSM
DSM DAWASCO EWURA/33/4/76 BILLING WATER COMPLAINANT WAS
ADVISED ACCORDINGLY
NA CLOSED
178 3 March 2010
ANNA SOSPETER P O BOX 65100 DSM
DSM DAWASCO EWURA/33/4/75 BILLING WATER REFERED TO
DAWASCO ON 9 FEBR 2010
23 Febr 2010 CLOSED
177 19 Febr 2010 HON NIMROD MKONO, MOROGORO
MOROGORO LAKE
PETROL SATION-
EWURA/33/2/46 Adulteration
Petroleum Referred to DP NA CLOSED
176 17 Febr 2010 ABDALAH OMARI, DSM DSM INVESTME
NT OIL COMPANY
EWURA/33/2/45 Adulteration
Petroleum Referred to DP NA CLOSED
175 16 Febr 2010 MUSSA B MINGA, DSM TABATA DAWASCO EWURA/33/4/74 METER BY PASSING
WATER REFERED TO
DAWASCO ON 4 MARCH 2010
NA CLOSED
174 12 Febr 2010
DUWASA P O BOX 431 DODOMA
DODOMA TANESCO EWURA/33/1/54 BILLING POWER REFERED TO
TANESCO ON 30 Nov 2010
NA CLOSED
173 10 Febr 2010
AMIR DEDHAR, DSM
DSM TANESCO EWURA/33/1/53 BILLING POWER REFERED TO
TANESCO ON 12 Febr 2010
26 Febr 2010 CLOSED
172 8 Febr 2010
VILET MWENDA P O BOX 11877 DSM
SINZA ‘A’ DAWASCO EWURA/33/4/72 BILLING WATER REFERED TO
DAWASCO ON 9 FEBR 2010
23 Febr 2010 CLOSED
171 4 Febr 2010
GULAM FL DINAN,DSM
MAGOMENI DAWASCO EWURA/33/4/71 BILLING WATER REFERED TO
DAWASCO ON 12 FEBR 2010
26 Febr 2010 CLOSED
170 3 Febr 2010
SUZANNE CHIMALIRO, DSM
TABATA TANESCO EWURA/33/1/52 COMPENSATIO
N POWER
REFERED TO TANESCO ON 5 Febr
2010 26 Febr 2010 CLOSED
34
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
169 2 Febr 2010
DR MWIKWABE MAGERE, MUSOMA
MUSOMA MUWASA EWURA/33/4/70 DRY TAPS WATER REFERED TO
MUWASA ON12 FEBR 2010
26 Febr 2010 CLOSED
168 20 Jan 2010
KARIM HASSAN P O BOX 20977 DSM
ILALA DAWASCO EWURA/33/4/69 BILLING WATER REFERED TO
DAWASCO ON 29 JAN 2010
13 Febr 2010 CLOSED
167 28 Jan 2010
SALVATION ARMY DSM
KURASINI TANESCO EWURA/33/1/51 BILLING POWER REFERED TO
TANESCO ON 2 Febr 2010
15 Febr 2010 CLOSED
166 18 Jan 2010
ELISHA JOSIA P O BOX 11412 MWANZA
MWANZA MWAUWA
SA EWURA/33/4/68 BILLING WATER
FOR INFORMATION ONLY
NA CLOSED
165 18 Jan 2010
DR LINUS CHUWA ST BERNAD HOSPITAL, DSM
KARIAKOO DAWASCO EWURA/33/4/67 POOR SERVICE WATER REFERED TO
DAWASCO ON 12 Febr 2010
27 Febr 2010 Mediation in
progress
164 15 Jan 2010
Noorjahaar Abdulakadir P O BOX 1020 DSM
KISUTU DSM DAWASCO EWURA/33/4/66 BILLING WATER REFERED TO
DAWASCO ON 8 Febr 2010
22 Febr 2010 CLOSED
163 13 Jan 2010
Ambrose Assay P O BOX 6286 DSM
Kimara TANESCO EWURA/33/1/50 BILLING POWER REFERED TO
TANESCO ON 2 Febr 2010
15 Febr 2010 Hearing in progress
162 9 Jan 2010
Seth Siga DSM
Kimara Oryx
Kimara serv station
EWURA/33/2/44 Received less
quantity Petroleum Referred to DP NA CLOSED
161 8 Jan 2010
Shabani Omary Makwaya, SHINYANGA
Matanga
Lake Oil Serv station
Matanga Shinyanga
EWURA/33/2/43 Adulteration
Petroleum Referred to DP NA CLOSED
160 5 Jan 2010
DORICE LAWRENCE, DSM
ILALA Kobil Ilala
serv station EWURA/33/2/42
Received less quantity
Petroleum Referred to DP NA CLOSED
159 7 Jan 2010
JUSTINE FOKORO P O BOX 63213 DSM
SINZA GBP
Servicie station
EWURA/33/2/41 Adulteration
Petroleum Referred to DP NA CLOSED
158 29 Dec 2009
PAUL AMBROS KOI P O BOX 1321 DSM
MUSOMA TANESCO MUSOMA
EWURA/33/1/49 DELAYED
CONNECTION Power
REFERED TO TANESCO ON 4 Jan
2010 18 Jan 2010 CLOSED
157 24 Dec 2009
ORYXGAS TANZANIA LTD P O BOX 9540 DSM
KINONDONI BARKAT TRADING COMPANY
EWURA/33/2/40 Selling gas in
banned cylinders
LPG Referred to DP NA CLOSED
156 24 Dec 2009
ORYX GAS TANZANIA LTD P O BOX 9540 DSM
KINONDONI THOMPSO
N A. KAYUNI
EWURA/33/2/39 Selling gas in
banned cylinders
LPG Referred to DP NA CLOSED
155 7 Dec 2009
EPHREIM KIRENGA P O BOX 11364 DSM
MBEZI TEMBONI DAWASCO EWURA/33/4/65 BILLING Water Referred to
DAWASCO on 15 DEC 2009
30 DEC 2009
In progress
35
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
154 30 Nov 2009
BAMBOO ROCK LTD P O BOX 72584 DSM
MTAMBA KISARAWE
DESERT OIL
COMPANY EWURA/33/2/38
Adulteration
Petroleum Referred to DP NA CLOSED
153 24 Nov 2009
SELEMAN NYAKIPANDE P O BOX 26 SHINYANGA MUSOMA
MUTEX TANESCO EWURA/33/1/48 Trespassing Power
REFERED TO TANESCO ON 14
Dec 2009 29 Dec 2009 CLOSED
152 24 Nov 2009
AAR Health Services (T) LTD P O BOX 9600 DSM REGENT
ESTATE TANESCO EWURA/33/1/47
POOR QUALITY OF SUPPLY
Power REFERED TO
TANESCO ON 11 Dec 2009
31 Dec 2009 CLOSED
151 11 Nov 2009
EVAREST MWITUMBA MOB: 078 443344, DSM
SUKA MBEZI ORYX SUKA
EWURA/33/2/37 Adulteration
Petroleum Forwarded to DP NA CLOSED
150 27 Oct 2009
ELIZABETH KIUNSI P O BOX 7790 DSM TABATA
CHANG’OMBE TANESCO EWURA/33/1/46
Compensation due to fire accident
Power SET FOR HEARING NA CLOSED
149 9 Nov 2009
REGENCY MEDICAL CENTER LTD P O BOX 2029 DSM
ALYKHAN RD UPANGA DSM
TANESCO ILALA
EWURA/33/1/45 BILLING Power Scheduled for hearing NA CLOSED
148 2 Nov 2009
MS. VICKY MWANDRI TANESCO HQ, DSM
MBEZI BEACH KOBIL MBEZI BEACH
EWURA/33/2/36 Adulteration
Petroleum
Sample drawn for Lab test
NA CLOSED
147 28 Oct 2009
MAIKO JOHN KARUME P O BOX10 MKURANGA
MBAGALA
GAPCO South Side
Petrol Station
EWURA/33/2/35 Adulteration
Petroleum
Complainant was not cooperative
NA CLOSED
146 16 Oct 2009
BONIFACE MKUMBO P O BOX 9223 DSM
KOGOGO BIG BON EWURA/33/2/34 Adulteration
Petroleum
Sample drawn for Lab test
NA CLOSED
145 22 Oct 2009
MR. MEBS JUMA P O BOX 23282 DSM
MIKOCHENI ‘B’ DAWASCO EWURA/33/4/64 Poor service Water Referred to
DAWASCO on 27 Oct 2009
6 Nov 2009 CLOSED
144 19 Oct 2009
MOHAMED IREMA P O BOX 79028 DSM
TABATA LIWITI DAWASCO EWURA/33/4/63 POOR & BIASED
SERVICE Water
Referred to DAWASCO on 27 Oct
2009 6 Nov 2009 CLOSED
143 9 Oct 2009
NOORANI DIAMOND VALLI P O BOX 2081 DSM
IRINGA TANESCO EWURA/33/1/44 BILLING Power REFERED TO
TANESCO ON 31 Dec 2009
15 Jan 2010 CLOSED
142 6 Oct 2009
GOSBERT WILLA MOB.DSM
KINONDONI BP
MWANA MBOKA
EWURA/33/2/33 Adulteration
Petroleum
SAMPLE TESTED WAS WITHIN SPECS
NA CLOSED
141 2 Oct 2009
EXPRESS TRADING AGENCIES LTD P O BOX 106227 DSM
MAKONDEKO NATOIL MBEZI
MWISHO EWURA/33/2/32
Adulteration
Petroleum Sample drawn found
with water NA CLOSED
140 11 Jun 2009
GEREZANI RESIDENTS P O BOX 468 DSM
GEREZANI DSM DAWASCO EWURA/33/4/62 Poor service Water Referred to
DAWASCO on 13 Oct 2009
30 Oct 2009 In progress
36
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
139 5 Jun 2009
WATEJA WA MAJI PICHA YA NDEGE P O BOX 30179 KIBAHA
KIBAHA PICHA YA NDEGE
DAWASA EWURA/33/4/61 Poor service Water Referred to DAWASA
on 13 Oct 2009 30 Oct 2009 CLOSED
138 2 Oct 2009
HARLES MAKUBO P O BOX 70886 DSM
Mbezi Beach DAWASCO EWURA/33/4/60 Disconnection Water Referred to
DAWASCO on 13 Oct 2009
30 Oct 2009 CLOSED
137 24 Sept 2009
DICKSON SAILEN P O BOX 20061 DSM
Mchafukoge Ilala DAWASCO EWURA/33/4/59 Disconnection Water Referred to
DAWASCO on 29 Sept 2009
13 Oct 2009 CLOSED
136 22 Sept 2009
RESIDENT OF BUNJU 'A' P O BOX 13502 DSM
Bunju ‘A’ DSM TANESCO EWURA/33/1/43 Delayed
connection Power
REFERED TO TANESCO ON 23
Sept 2009 7 Oct 2009 CLOSED
135 16 Sept 2009
WALTER K. MSAKY P O BOX 14288 DSM
Tegeta DAWASCO EWURA/33/4/58 Trespassing Water Referred to
DAWASCO on 25 Sept 2009
6 Oct 2009 CLOSED
134 31 Aug 2009
MHE. FRED MPENDAZOE (MB) P O BOX 1288 KISHAPU SHINYANGA
KISHAPU Uknown EWURA/33/2/31 Filling station in residential area
Petroleum Complainant informed
about Licensing procedures
NA CLOSED
133 31 Aug 2009
WAKAZI WA LIGANGA - TEMEKE P. O BOX 45604 DSM
Liganga Temeke Unknown EWURA/33/2/30 Filling station in residential area
Petroleum Forwarded to DP NA CLOSED
132 30 Aug 2009
ILVIN MUGETA DSM
Mikocheni ‘B’ DAWASCO EWURA/33/4/57 BILLING +
Disconnection Water
Referred to DAWASCO on 31
Aug 2009 NA CLOSED
131 24 Aug 2009
ISABELA KABULULU P O BOX 54 KIBONDO KIGOMA
KIBONDO
UWSA EWURA/33/4/56 Trespassing Water
Referred to Kibondo UWSA on 03 Sept
2009 17 Sept 2009 CLOSED
130 21 Aug 2009
Prof Ibrahim H. juma (Phd) P O BOX 3580 DSM
MIKOCHENI DSM DAWASCO EWURA/33/4/55 Disconnection Water Referred to
DAWASCO on 27 Aug 2009
4 Sept 2009 CLOSED
129 21 Aug 2009
SALUM RUBEYA ABEIDP O BOX 16292 DSM KARIAKOO
UHURU STREET DAWASCO EWURA/33/4/54 BILLING Water
Referred to DAWASCO on 31
Aug 2009 14 Sept 2009 CLOSED
128 18 Aug 2009
MR GRYSON C. CHALAMBO P O BOX 31902 DSM
TABATA LIWITI Tanesco
Ilala EWURA/33/1/42 BILLING Power EWURA copied NA CLOSED
127 13 Aug 2009
STANLEY NZOVU P O BOX 45965 DSM
MTONI KIJICHI LAKE OIL KIJICHI
EWURA/33/2/29 Adulteration
Petroleum Forwarded to CPI NA CLOSED
126 10 Aug 2009
MR OMBASE KADIVA P O BOX 8705 DSM ARUSHA
BAHDELA Co. LTD oilcom
Buguruni
EWURA/33/2/28 Adulteration
Petroleum Referred to Operator NA CLOSED
125 3 Aug 2009
MR. MICHAEL MAYAGILO P O BOX 6727 KIBAHA
KIBAHA DAWASCO EWURA/33/4/53 BILLING water Referred to
DAWASCO on 17 Aug 2009
31 Aug 2009 CLOSED
37
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
124 27 July 2009
THEOBALD M. KUNDY P. O BOX 1132 MOSHI
Kirua Vunjo Tanesco
Kilimanjaro EWURA/33/1/41
Delayed Connection
Power REFERED TO
TANESCO ON 18 AUG 2009
31 Aug 2009 CLOSED
5 May 2009
AYUBU SEIF MAGOMENI DSM
Magomeni TANESCO EWURA/33/1/40 Billing Power REFERED TO
TANESCO ON 29 JULY 2009
10 Aug 2009 CLOSED
123 23 July 2009
SOHSIN SOMJI P O BOX 4504 DSM
Kariakoo Tansco Ilala EWURA/33/1/39 Billing Power REFERED TO
TANESCO ON 29 JULY 2009
10 Aug 2009 CLOSED
122 17 July 2009
KILINDU G B M P O BOX 23341 DSM
DSM DAWASCO EWURA/33/4/52 Billing Water Referred to
DAWASCO on 23 July 2009
7 Aug 2009 CLOSED
121 6 July 2009
BUNDALA SAID KIMENYA P O BOX 6021 DSM
MBEZI MWISHO Mbezi
Service Station
EWURA/33/2/27 Adulteration
Petroleum
Sample drawn, tested - OK
NA CLOSED
120 6 July 2009
MR. JENETA KONDOP O BOX 45636 DSM
Temeke Wailes Tanesco EWURA/33/1/38 Billing Power REFERED TO
TANESCO ON 15 JULY 2009
31 JULY 2009
CLOSED
119 1 July 2009
MICHAEL THOMAS P O BOX 60116 DSM
Kawe Mzimuni Tanesco EWURA/33/1/37 Fire Accident Power Referred to Tanesco. Waiting for Hearing
NA CLOSED
118
24 June 2009 O P MAHENGE Mob: 0717 979420 TEMEKE, DSM
TEMEKE
TANESCO EWURA/33/1/37 Billing Power REFERED TO
TANESCO ON 2 JULY 2009
17 JULY 2009
Hearing in progress
117 24 June 2009
MATEI BASILI ( ARUSHA RPC)
ARUSHA MIANZINI ARUSHA
ENGENE MIANZINI
EWURA/33/2/26 Adulteration
Petroleum Fowarded to CPI NA CLOSED
116 17 June 2009
New Masaki Hotels Ltd P O BOX 4504 DSM
MASAKI DSM DAWASCO EWURA/33/4/51 Dry taps Water Referred to
DAWASCO on 22 June 2009
6 Jul 2009 CLOSED
115 10 June 2009
RAMADHANI MGWENO P O Box 30080 KIBAHA
KIBAHA DAWASCO EWURA/33/4/50 Billing Water Referred to
DAWASCO on 15 June 2009
30 June 2009
CLOSED
114 5 June 2009
H. MBONDE kny wateja Picha ya Ndege P O Box 30179 KIBAHA
KIBAHA DAWASCO EWURA/33/4/49 Poor Service Water Fowarded to Tariff
Review Team NA CLOSED
113 22 May 2009
JULIUS MAGAI P O BOX N.B.C KIBAHA
KIBAMBA - DSM DAWASCO EWURA/33/4/48 Disconnection water Referred to
DAWASCO on 5 June 2009
19 June 2009
CLOSED
112 22 May 2009
K .J. KAMBONA P O BOX 947 TANGA
TANGA TANGA UWSA
EWURA/33/4/47 Compensation Water EWURA was copied NA CLOSED
38
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
111 19 May 2009
Dr. BARNABAS K. ZEGGE ARUSHA
ARUSHA
MOUNT MERU
FILLING STATION
EWURA/33/2/25 diesel mixed with
water Petroleum
Complainant was informed of the proper
procedure NA CLOSED
110 15 May 2009
MDAWI KOMBERE S. L. P. 7714 MOSHI
MOSHI TANESCO EWURA/33/1/35 Delayed
connection Power
Referred to Tanesco 20 May 2009
NA CLOSED
109 7 May 2009
MR. PHILOTHEUS LISANGA P O BOX 46005 DSM
TEMEKE DSM
CCM, KEKO
DDC, PILE BAY
TEMEKE
EWURA/33/2/24 Filling Station
within residential area
Petroleum Fowarded to CPI for
action NA CLOSED
108 29 April 09
MR. C.S MAKOMBE P O BOX 176 DSM
SONGEA MDAULA FILLING
STATION EWURA/33/2/23
Adulteration
Petroleum Sample to be drawn
Mid May’09 NA CLOSED
107 19 March 09
DUWASA P O BOX 431 DODOMA
Miyuji and Mnadani Dodoma
CPPS EWURA/33/4/46 Illegal selling of
water water Resolved amicably NA CLOSED
106 20 April 09
I. S. IBAMBA P O BOX 77978 DSM
Mwananyamala TANESCO EWURA/33/1/34 Poor emergency
service Power
Referred to Tanesco 22 April 2009
NA CLOSED
105 20 April 09
K. E M'MBUJI P O BOX 6951 DSM
UPANGA DSM DAWASCO EWURA/33/4/45 Billing Water Referred to
DAWASCO on 21 April 2009
6 May 2009 CLOSED
104
03 April 2009
MR. Hussein Sharif BOX DSM
KIGOGO DSM BIG BON KIGOGO
EWURA/33/2/22 Filling Station
within residential area
Petroleum Fowarded to
Kinondoni Municipal for clarification
NA In progress
103 15 April 09
ZAIN TZ( CELTEL) - A. MBOYA P O BOX 9623 DSM
TANDIKA TEMEKE DSM
KOBIL SABA SABA
EWURA/33/2/21 Adulteration
Petroleum
Sample drawn and found to be within
Specs NA CLOSED
102 19 March 09
Mohamed Fayaz P.O BOX 3705 DSM
KISUTU DSM DAWASCO EWURA/33/4/44 Billing Water Referred to DAWASCO
NA CLOSED
101 13 March 09
OIL COM (T) Ltd P O BOX 20831 DSM
Ukonga
OILCOM service Station Ukonga
EWURA/42/276 FRANCHISEE VIOLATION
Petroleum Referred to OILCOM
service Station 13 March 2009
27 Mar2009 CLOSED
100 12 March 09
Dawson Rwegasira P O BOX 4190 DSM
Ukonga, Mizambarauni
Ilala TANESCO EWURA/33/1/33
Poor Customer Service
Power Referred to Tanesco
19 March 2009
3 Apr 2009 CLOSED
99
5 March 09
MATEMBA KS P O BOX 7369 DSM
TABATA RELINI ILALA
TANESCO EWURA/33/1/32 Billing Power Referred to Tanesco
11 March 2009
31 Mar 2009 CLOSED
39
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
98
26 Feb 09
Mohamed J. Divecha P.O BOX DSM
KISUTU ILALA DAWASCO EWURA/33/4/43 Billing Water Referred to
DAWASCO on 5 March 2009
20 Mar 2009 CLOSED
97
19 Feb 09
Mr. B J Temba P.O BOX 7143 DSM
KURASINI DSM
Illegal petrol activities at
PLOT No.67R
EWURA/33/2/19 Petrol activities at residential
Petroleum Sample drawn and found to be within
Specs NA
CLOSED
96
12 Feb 09 JUSTINE NJAU P.O BOX 8342 DSM
TABATA ILALA TANESCO EWURA/33/1/31
Disconnection Power
Referred to Tanesco 13 Febr 2009
27 Feb 2009 CLOSED
95
9 Feb 2009 Anonimous DSM Kurasini
Bohari ya Mafuta ya Serekali
EWURA/33/2/18
Adulteration
Petroleum Sample drawn, tested and found to be within
std NA CLOSED
94
4 Feb 2009 Patrice Igogo P.O BOX 4510 MWANZA
Igog ‘B’ Mwanza MWAUWA
SA EWURA/33/4/42 Mistreatment Water
Referred to MWAUWASA on 10
Febr 2009
24 Feb 2009 CLOSED
93 27 Jan 2009
Mohamed H. Satchu P.O BOX 4510 DSM
Zanaki/Mali Street DAWASCO EWURA/33/4/41
Disconnection Water
Referred to DAWASCO on 28 Jan
2009
13 Feb 2009 CLOSED
92
16 Jan 2009 Ahmed Juma P.O BOX 6395 DSM
Lindi/Sofia Kawawa Street
DAWASCO EWURA/33/4/40
Billing Water
Referred to DAWASCO on 29 Jan
2009
25 Feb 2009
CLOSED
91 14 Jan 2009
Dinesh H. Nagar P.O BOX 6395 DSM
Olyimpio Upanga DAWASCO EWURA/33/4/39
Billing Water
Referred to DAWASCO10 Febr
2009
13 Jan 2009
Hearing in progress
90 9 Jan 2009
Festo shoo 0755364450 DSM
SAME SAME
FIILING STATION
EWURA/33/2/17
Adulteration
Petroleum Sample drawn NA CLOSED
89
30-Dec-08
Rashid Kamote 0754 857776, DSM
BUZA, KWALULENGE
Tanesco TEMEKE
EWURA/33/1
Delayed Connection
Power
Referred to Tanesco 9 Jan 2009
16 Jan 2009
CLOSED
88
18-Dec-08
Arthur Mwamrene P.O BOX 2256 DSM
SINZA
TANESCO EWURA/33/1/30
Delayed Connection
Power
Referred to Tanesco 23 Dec 2008
6 Jan 2009 CLOSED
87
17-Dec-08
Samuel Simon Sekiete P. O. BOX 14311 DSM
KOROGWE
TOTAL FILLING
STATION
EWURA/33/2/16
Adulteration
Petroleum Complainant was compensetaed
accordingly NA CLOSED
86
24-Dec-08
CROWN TRUST LTD BOX 2211 DSM INDIA/ZANAKI
STREET
DAWASCO EWURA/33/4/38
Billing Water
Referred to DAWASCO31 Dec
2008
15 Jan 2009
CLOSED
40
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
85
5-Dec-2008
Samuel John Ezekiel P.O BOX 31482 DSM
KIBAMBA
DAWASCO EWURA/33/4/37
Billing Water
Referred to DAWASCO 23 Dec
2008
6 Jan 2009 Inprogres
84
25-Nov-08 Selemani Nyakipande P.O BOX 9094 DSM
MTONI KIJICHI TEMEKE DSM
TANESCO EWURA/33/1/29
Billing Power
Referred to Tanesco 23 Dec 2008
6 Jan 2009
CLOSED
83
3-Nov-2008 Mark Lyimo MOROGORO
MOROGORO KOBIL
MSAMVU EWURA/33/2/14
Adulteration
Petroleum
Complainant was compensetaed
accordingly NA CLOSED
82 23-Oct-08
Ibrahim Amani Fundi P.O BOX 67605 DSM
TANDALE KWA PAKACHA DSM
TANESCO EWURA/33/1/27
Fire Accident
Power
Referred to Tanesco 24 OCT 2008
6 Jan 2009
CLOSED
81
13-Oct-08 Frida Tesha DSM
Tegeta DSM WEST DAR SERVICE STATION
EWURA/33/2/15
Adulteration Petroleum Complainant was compensetaed
accordingly NA CLOSED
80 27-Oct-08
Karim Suleiman Hassan. DSM
DAWASCO
EWURA/33/4/35
Billing Water
Referred to DAWASCO on 30 OCT 2008
17 Nov 2008 CLOSED
79 13-Oct-08
Nazim Jafer [email protected] DSM
KISUTU DSM
DAWASCO
EWURA/33/4/34
Billing Water Called DAWASCO NA CLOSED
78 13-Oct-08
Najaf [email protected] DSM
KISUTU DSM
DAWASCO
EWURA/33/4/33
Billing Water Called DAWASCO NA CLOSED
77 13-Oct-08
MEM (Ally Lukali) S. L P 2000 DSM
MOROGORO
PETRO MSAMVU
EWURA/33/2/13
Adulteration
Petroleum Petroleum sampled
and tested NA CLOSED
76 13-Oct-08
Kamanda wa Kikosi NGOME BOX 5155 DSM
KIMARA DSM NEW ORYX
EWURA/33/2/12
Adulteration
Petroleum Petroleum sampled
and tested NA CLOSED
75 13-Oct-08
Charles Nyange DSM
KOROGWE
World Wide Oil Co.
EWURA/33/2/11
Adulteration
Petroleum
Petroleum sampled and tested
NA CLOSED
74 13-Oct-08
Industrial and electrical Equipment Distrib. BOX 200 DSM
KISUTU, SAMORA AVENUE
DAWASCO
EWURA/33/4/32
Billing Water Referred to
DAWASCO on 22 OCT 2008
2 Nov 2008 CLOSED
73 10-Oct-08
HARRY KITILLYA P.O BOX 70020 DSM
MASAKI, BRAI ROAD PLOT 969
DAWASCO
EWURA/33/4/31
Billing Water Referred to
DAWASCO on 23 OCT 2008
NA CLOSED
72 10-Oct-08
NICO BAMBAGA P.O BOX 15318 DSM
KIGOGO MBUYUNI DSM
DAWASCO
EWURA/33/4/30
DISCONNECTION
Water
Referred to DAWASCO on 15 OCT 2008
2 Nov 2008 CLOSED
41
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
71 6-Oct-08
New Azania G.H P.O BOX 19944 DSM
SINZA DSM
DAWASCO
EWURA/33/4/29
Billing Water Referred to
DAWASCO on 3 OCT 2008
27 Oct 2008
CLOSED
70 29-Oct-08
Damian V. Lyimo P.O BOX DSM
CHAMWINO DODOMA
TANESCO
EWURA/33/1/28
Billing Power Parties submitted
their defence NA CLOSED
69 19-Sep-08
Nyaronyo M. Kicheere P.O BOX 53097 DSM
KIGAMBONI
TANESCO EWURA/33/1/26
Billing Power
Referred to Tanesco 23 SEPT 2008
4 Dec 2008
CLOSED
68 4-Sept-08
African Black Wood Enterprise LTD BOX 9493 DSM
Mbezi Luis Makondeko
TANESCO Kinondoni
South
EWURA/33/1/25
Billing Power Referred to Tanesco on 11ST Sept 2008
22 Sept 2008
CLOSED
67 18-Aug-08
Eng. Gidion N.A. Kasege, DSM
Mbweni, Malindi DSM
DAWASCO
EWURA/33/4/28
Unfair Disconnection +
Billing Water
Referred to DAWASCO on 11th Sept. 08
19 Sept 2008 CLOSED
66 31-Jul-2008
Ofisi ya MhandisiI wa Mkoa Wakala wa na Umeme Box 133 BUKOBA
Mikocheni/Kinondoni
Tanesco Bukoba
EWURA/33/1/24
Billing Power Referred to Tanesco on 11ST Sept 2008
3rd Oct 2008 CLOSED
65 16-Jul-2008
Mussa R. Kingui, DSM
Mikocheni /Kinondoni
Tanesco Kinondoni
South
EWURA/33/1/23
Billing Power Referred to Tanesco on 21ST July 2008
5th Aug 2008 In progress
64 16-Jul-2008
William J.M Mdundo P.O BOX 7474 DSM
Kimara Matangini
DAWASCO EWURA/33/4/27
Billing Water
Referred to DAWASCO on
18th July 08 22 Jul 2008 CLOSED
63 1-July -08
F.K.Kisombe P.O BOX 14547 DSM
Changanyikeni - Kimara
DAWASCO EWURA/33/4/26
Disconnection +
Billing Water
Referred to DAWASCO on
18th July 08 22 Jul 2008 CLOSED
62
12-Jun -08
Mr. Mohamed Hussein M Taki P.O BOX 21386 DSM
India/Zanaki Block/ Plot: 67/66/38 A/C No.
17906241
DAWASCO EWURA/33/4/25
Billing Water
Referred to DAWASCO on 18th June 08
23th Jun 08
CLOSED
61 25-Jun -08
TERRACOTTA LUBS Co Ltd P O Box 3778 DSM Kurasini MGS EWURA/33/2/8 Adulteration Petroleum
Referred to MGS on 27th June 2008 for
Amicable settlement NA CLOSED
60
24-Jun -08
Alexander M. Masolwa P.O BOX 113 NZEGA KIPUNGUNI 'A'
DSM Tanesco
Ilala EWURA/33/1/22 Billing Power
Referred to Tanesco on 1ST July 2008
30 Jul 2008
CLOSED
59 19-May-08
DUWASA P O Box 431 DODOMA
Miyuji and Mnadani area
DODOMA
CPPS Water Project
EWURA/44/7 DUWASA file
Unlawfully Provision of
water Water
Respondent requested to put
forward defense on 30th May 2008
16thJun 2008 CLOSED
42
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
58 27-May-08
Mr. Mohamed Jusab P. O Box 7286 DSM (0754 283617)
UPANGA DSM BLOCK/ PLOT: S
11 - 1c5 286 DAWASCO EWURA/33/4/24 Billing Water
Referred to DAWASCO on
28th May 08 16thJun 2008 CLOSED
57 22-May-08
Mbingu Coffeee Curing Co. Ltd P O Box 127 MBINGA
Mbinga TANESCO EWURA/33/1/21 Billing Power
A letter was written to Mbinga Coffee Curing Co. Ltd on 26th May 2008 that Tanesco
billing is as per existing policy.
NA
CLOSED
56 20-May-08
Kondo Mohamed Kisele BUGURUNI DSM Buguruni
Tanesco Ilala
EWURA/33/1/20 Billing Power Referred to Tanesco
on 22 May 2008 22 Jun 2008 CLOSED
55 19-May-08
Benny Mwita Sammonh P O Box 98451 DSM
Tegeta GAPCO TEGETA
EWURA/33/5 Adultration Petroleum Filling station run out
of stock No receipt submitted
NA CLOSED
54 12-May-08
Kilimanjaro Truck Co. Ltd, DSM Kurasini DSM
MSG Internationa
l (T) Ltd EWURA/33/2/7 Adultration Petroleum
Sample taken for testing
NA CLOSED
53 24-Apr-08
Residents of Undali Street P O Box 1981 DSM
Undali Street Upanga DSM
DAWASCO EWURA/33/4/23 Poor Service Sewerage
Referred to DAWASCO on
29th April 08 and responded on 9 May 2008. EWURA wrote back to DAWASCO
on 13 May 2008
15 May 2008 CLOSED
52
22-Apr-08
Godfrey Dimoso P.O BOX 76783 DSM
Sinza DSM TANESCO EWURA/33/1/19 Billing Power Referred to Tanesco
on 24 April 2008 16 May 2008 CLOSED
51
22-Apr-08
Stephen M. Mhuli S. L. B 298 SHINYANGA
Mtaa wa Viwandani
SHUWASA EWURA/33/4/22 Billing Water Referred to
SHUWASA on 24thApril 08
30 May 2008 CLOSED
50
13-Mar-08
RADIO MK P.O BOX 20070 DSM
Kisutu Street City Flats
DAWASCO EWURA/33/4/21 Billing Water Referred to
DAWASCO on 27th March 08
11th Apr 08
CLOSED
49
13-Mar-08
MATIKO MARWA P.O BOX 9300 DSM
Kibamba CCM DAWASCO EWURA/33/4/20 Billing Water Referred to
DAWASCO on 27th March 08
11th Apr 08
CLOSED
48
13-Mar-08
G.H. HARJI P.O BOX 1633 DSM
Kisutu Street Nazar Flats
DAWASCO EWURA/33/4/19 Billing Water Referred to
DAWASCO on 27th March 08
11th Apr 08
CLOSED
47
6-Mar-08
DEOGRATIUS J. KABADO P O Box 34095 DSM Mbezi Beach DAWASCO EWURA/33/4/18 Billing Water
Referred to DAWASCO on 26th March 08
10th Apr 08
CLOSED
46
12-Mar-08
TANESCO Vs Salim Bakhresa & Co Ltd P O Box 2233 DSM
Ilala DSM TANESCO EWURA/33/1/18 Meter Tampering Power Acknowledged NA CLOSED
43
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
45
6-Mar-08
CLEMENT ALPHONCE P O Box 1258 DODOMA Kongwa Dodoma TANESCO EWURA/33/1/17 Disconnection Power
Referred to TANESCO on 11th March 08
25th Mar 08
CLOSED
44
13-Feb-08
WAKAZI WA CHARAMBE NZASA FAX No. +255 22 2128250 DSM
Nzasa ‘A” Charambe Temeke
TANESCO EWURA/33/1/16 Low Voltage Power Referred to
TANESCO on 14th February 08
29thFeb 2008
CLOSED
43
27-Feb-08
TAHA SEIFUDDIN ESMAILJEE P O Box 4393 DSM
Kariakoo Gerezani DSM
DAWASCO EWURA/33/4/16 Billing & water
shortage Water
Referred to DAWASCO on
28th February 08 DAWASCO
respoonded on 25 March 08 to have
resolved the matter
29thMar 2008
CLOSED
42
19-Feb-08
USANGU LOGISTICS LTD P O Box 75955 DSM Gongo la Mboto
DSM
Temba Filling Station
EWURA/33/2/6 Adultration Petroleum Referred to CPI on
19th Febr 2008 NA
CLOSED
41
7-Feb-08
PYARAM LALJI (0755 713196) P O Box 20070 DSM
Msasani Peninsula
DSM DAWASCO EWURA/33/4/15 Water Shortage Water
Referred to DAWASCO on
25th February 08 On 9th May DAWASCO
responded that water has been restored.
10thMar 2008
CLOSED
40
12-Feb-08
Anonimous ( Via website), DSM Unknown EWURA EWURA/33/5
Unhappy with Petroleum inspection
Petroleum considered as
stakeholder opinion NA
CLOSED
39
12-Feb-08
Wakazi wa Kimara Matangini via Patrick FAX NO.255 22 2420221 DSM
Kimara matangini DSM
DAWASCO EWURA/33/4/17 Water Shortage Water
Wrote to Complainant on 29 Febr 2008 to
respond on DAWASCO letter
No feedbck as of 3 Apr
2008
CLOSED
38
13-Feb-08
Sweetbert Mashauri P O Box 757 KIGOMA Kigoma
Oil Companies
EWURA/33/2/5 Acute Petroleum
shortage Petroleum
Referred to CPI Supply restored
NA
CLOSED
37
1-Feb-08
Ms Anatoria Karungura P O Box 5782 DSM
Magomeni DSM DAWASCO EWURA/33/4/14 Billing Water
Referred to DAWASCO on 13
February 08, the bill was adjusted
12 Mar 2008
CLOSED
36
1-Feb-08
Jumaa M. Mabya P O Box 5429 DSM Iringa
Iringa Service Station
EWURA/33/2/4 Adultration Petroleum Tested sample was
found clean NA
CLOSED
35
23-Jan-08
Firmin Mariwa P.O BOX 40938 DSM Swahili Street
Kariakoo TANESCO EWURA/33/1/15 Hanging wire Power
Tanesco to respond on complainant
evidence
3th Apr 2008
CLOSED
34
21-Jan-08
JAMAAT P.O BOX 6710 DSM Msasani Plot No.
1308 Tanesco
Kinondoni EWURA/33/1/14 Billing Power
Referred the matter to Tanesco 29 Jan
8th Feb 2008 In progress
33
14-Jan-08
Chui Bay Residence P.O BOX 1071 DSM
Msasani Village TANESCO EWURA/33/1/13 Low Voltage Power Request on more
information sent on 28 January 2008
Called complaint -
Resolved on 15 May 2008
CLOSED
44
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
32
11-Jan-08
MS Magreth Msami P.O BOX 141 KONDOA
Wisi Kwantisi TANESCO EWURA/33/1/12 New connection
charges
Power
Complainant advised to pay new
connection charges
NA
CLOSED
31 8-Jan-08
G.T Sinai P O Box 2232 DSM
DSM DAWASCO EWURA/33/5/10 Billing Water
Referred to DAWASCO on 10 January 08 and
responded on 29th Jan to have settled
the matter
18 Jan 2008 1st Feb 2008 complainant requested to
confirm DAWASCO
claim.
CLOSED
30 8-Jan-08
Nova Assocciates P.O BOX 22642 DSM
Chagga Street DSM
TANESCO EWURA/33/1/11 Billing Power
Referred to Tanesco on 10 Jan 2008 and
responded on 22 Jan 2008. Nova payment
was justifiable
NA
CLOSED
29 7-Jan-08
Atemi Co Ltd P O Box 841 DSM
Migombani -Mikocheni
DAWASCO EWURA/33/4/12 Billing Water
Referred to DAWASCO on 8 January 08 and
responded on 7th Febr to have settled the
matter
15thJan 2008
Bill adjusted from 2.2m to
563,000/-
CLOSED
28 2-Jan-08
Simon Mduma P O Box 54732 DSM Tabata DSM
PortWay Service Station
EWURA/33/2/3 Adultration Petroleum Advised to meet the
operator. Never came back
CLOSED
27 10-Dec-07
Mr. Lima Jeremiah Lima Mobile: 0754 292027 DSM
Kawe DAWASCO EWURA/33/5
Victim of mass disconnection
Water Called DAWASCO for
urgent action
NA Customer
supplied with bowser water
CLOSED
26 4-Dec-07
Mr Mabdulla P O Box 9084 DSM
Unknown DAWASCO EWURA/33/5
Mass
disconnection Water
Referred to DAWASCO and
acknowledged to Mr. lima
NA
CLOSED
25 30-Nov-07
Faustin Lwambali (0782 065957), DSM All filling station
along Pugu Rd Pugu Rd EWURA/33/2/4 Adultration Petroleum
Referred to CPI for sampling and testing
NA CLOSED
24 30-Nov-07
Magreth Semiono BIMA (0754 272655), DSM Magomeni DSM
Mwembechai Service
Station
EWURA/33/2/3
Adultration Petroleum Referred to CPI for
sampling and testing NA CLOSED
23 22-Nov-07
Tanga Cement Co Ltd TANGA Tanga TANESCO
EWURA/33/1/10
Illegal disconnection
Power EWURA was copied for information only
NA
CLOSED
22 15-Oct-07
Elijah Luhanga Mobile: 0784 324990, DSM
Tabata DSM DAWASCO EWURA/33/4/11
Billing Water
Referred to DAWASCO on 7 Oct
07 and responded with apology
NA
CLOSED
45
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
21 23-Aug-07
Daniel Mwakasungula P O Box 9083 DSM
Tabata DSM DAWASCO EWURA/33/4/9
Billing Water
Referred to DAWASCO on 11
Sept 07 and responded on the same day to have settled the matter.
Complainant denied DAWASCO claim.
EWURA wrote back to DAWASCO on 14 febr 2008. to respond on complainant denial
11 Sep 07
23 Feb 08
CLOSED
20 31-Aug-07
Mwanjala K. Thomas S L P 1401 TABORA
Tabora TANESCO EWURA/33/1/9 Billing Power
Referred to Tanesco on 4 Sept 2007. An amicable agreement
reached
30 sept 2007
CLOSED
19 27-Aug-07
John M Budodi S L P 63190 DSM
Mtoni Kijichi TANESCO EWURA/33/1/8
Compensation Power
Referred to Tanesco on 21 Sept 2007
Complainant advised to submit the matter to
TANESCO
CLOSED
18 25-Jul-07
Ubungo Plaza through C & M Advocates P O Box 71791 DSM Ubungo DSM DAWASCO
EWURA/33/4/8
Billing Water
Referred to DAWASCO on 26
July 07. Board Award was issued on 13th
March 2008
11thAug 2007
CLOSED
17 26-Jul-07
Msafiri S Kayoge S L P 882 MWANZA
Nyegezi Mwanza TANESCO EWURA/33/1/7
Unreliable power Power
Referred to Tanesco on 2 Oct 2007. Called
Mr Msafiri on 13/03/2008 the
situation has NOT changed
NA
CLOSED
16 17-Jul-07
George Kilindu S L P 23341 DSM Kawe DSM DAWASCO
EWURA/33/4/10
Billing Water Referred to
DAWASCO on 19 July 07.
The bill was adjusted
CLOSED
15 13-Jun-07
Murtaza Bhimani P O Box 1284 DSM Kitonga Street
DSM DAWASCO
EWURA/33/4/7
Choked Sewerage
Sewerage Called DAWASCO for
urgent action on 13 Jun 07
Sewerage was pulled
on 16 Jun 07
CLOSED
14 5-Jun-07
Wakazi wa Mtongani via MEM P O BOX 7861 DSM
Mtongani DSM TANESCO EWURA/33/1/6
Low Voltage Power
EWURA was copied by MEM and on 6th
March 2008 we called complainant and
confirmed that the matter was resolved
NA
CLOSED
13 30-May-07
Urafiki flat VIA MEM S. L. P 2000 DSM
Urafiki Ubungo TANESCO EWURA/33/1/5
Billing Power
EWURA was copied by MEM and on 6th
March 2008 we called complainant and
confirmed that the matter has NOT been
resolved
NA
CLOSED
46
S/N Applied Complainant Contact
Location Service Provider
ID Number Nature of Complaint
Sector Action Taken Dead Line Remarks
12 22-May-07
Vingunguti area VIA MEM S. L. P 2000 DSM Vingunguti TANESCO
EWURA/33/1/4
Unreliable power Power EWURA was copied
by MEM NA In progress
11 15-Feb-07
ANONYMOUS, DSM Goba DSM
DAWASCO
EWURA/33/4/6
Billing Water The matter was
handled by Ubungo MP Hon. Keenja
NA
CLOSED
10 16-May-07
Yusufu Hokororo S L P 329 MASASI
Masasi TANESCO EWURA/33/1/3
Mistreatment
Power
Referred to Tanesco on 30 May 2007.
NA CLOSED
9 16-May-07
Godwin M Nyelo P O Box 66518 DSM
Kawe DSM Kawe Filling
Station EWURA/33/2/2
Adulteration Petroleum
Referred to Supplier on 28 March 2007
No feedback from
complainant
CLOSED
8
9-May-07
Ravji Construction P O Box 65155 DODOMA
Dodoma TANESCO EWURA/33/1/2
Billing Power
Investigation conducted and report
submitted to high authority on 19 sept
2007
NA
CLOSED
7
3-May-07
Juliana Swai P O box 65155 DSM
Sinza Kivulini DAWASCO EWURA/33/4/5 Billing Water
Referred to DAWASCO on 14
May 07. The matter was resolved
13 Jun 2007
CLOSED
6 19-Mar-07
DSM Merchants Chamber P O BOX 12 DSM
Kisutu DSM DAWASCO EWURA/33/4/4 Billing Water
Referred to DAWASCO on 29 March 2007. The
matter was resolved
30 April 2007
CLOSED
5 1-Feb-07
Geofrey Kimaro P O BOX 5025 DODOMA
Dodoma DUWASA EWURA/33/4/3 Billing Water
Referred to DAWASCO on 9Febr
2007. DUWASA responded on 30
March 2007
10 March 07
CLOSED
4 26-Jan-07
Julius M. Lugaziya P O BOX 5254 DSM
Kawe DAWASCO EWURA/33/4/2 Billing Water
A letter was sent to Complainant on 20
Febr 2007 requesting clarification
No feedback
CLOSED
3 25-Jan-07
Mrs Rose Lema P O Box 1925 MOSHI
Mji Mpya Moshi TANESCO EWURA/33/1/1 Compensation Power
A letter was sent to Complainant on 30 Jan 2007 explaining
Authority position regarding matters
handled with the court of law.
NA
CLOSED
2 30-Nov-06
Chinese Tanzania Joint Shiping Company P O BOX 696 DSM
Kisutu DSM BP (T) Ltd EWURA/33/2/1
Poor service Petroleum
Referred to BP (T) Ltd on 18 Jan 2007
No demand from
Complainant
CLOSED
1 21-Nov-06
Mr. H. M Msabila, PO Box 31548 DSM
Ubungo DSM DAWASCO EWURA/33/4/1
Billing Water
Referred to DAWASCO on 5 Dec 2006. Physical follow up made on 2 May
2007
No response from
Complainant
CLOSED
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