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Communicating for Impact :
Overcoming your
Fear of Public Speaking
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Before we start
What are yourexpectations?
How should we work
together?
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Todays journey
Lets go
IntroductionPreparation &Delivery
Were done
Workshop
ImportantConsiderations
Break
Voice
BodyLanguage
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Introduction
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WWillill II evereverneed to doneed to do
publicpublicspeaking?speaking?
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Fear of PublicSpeaking
Introduction
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Some common symptoms of nervousnessSome common symptoms of nervousness
Shaking knees, shaking handsShaking knees, shaking hands
Palpitating heartPalpitating heart Churning stomachChurning stomach
Tight throat, unable to swallowTight throat, unable to swallow
Wet palms, feeling very hotWet palms, feeling very hot BlushingBlushing
Blank mindBlank mind
StutteringStuttering
Shortness of breathShortness of breath Nervous laughNervous laugh
Trembling voiceTrembling voice
Introduction
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I t happens cause you feel:I t s Normal
You may bejudged by all those
People..and judged badly
You may bejudged by all those
People..and judged badly
You may feel
like a fool
You may feel
like a fool
You mightmake
mistakes andlose your way
You mightmake
mistakes andlose your way
You'll neverbe as goodas expected
You'll neverbe as goodas expected
Theywon't l ike
you
Theywon't l ikeyou
They won't get whatyou're trying to say
They won't get whatyou're trying to say
Introduction
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The Great Truth..The Great Truth..
EveryoneEveryonesufferssuffers
from nerves..from nerves..
Everyone is frightened of look ing foolishPublic speaking is considered as the worst
pressure anyone can be put under
Introduction
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How didHow did
theytheymake it?make it?
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Nobody isNobody is
aaBBORNORN speakerspeaker
Introduction
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Introduction
Factors which dominate a speakerFactors which dominate a speakers effect on thes effect on the
audienceaudience
Visual
55%
oice
38%
Words
7%
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HowHowyou speakyou speakis often more important thanis often more important than
whatwhatyou say!you say!
Introduction
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Introduction
ALWAYS BE VISUALALWAYS BE VISUAL
Visual ConsiderationsVisual Considerations
Appearance of the speaker
Facial expressionBody language and postureVisual Aids/ Handouts
Room setup/ Lighting
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Powerfully speakTo powerfully speak is to
Engage
Inspire Capture Generate agreement
Be: Enthusiastic
Sincere
Introduction
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Preparation& Delivery
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Your objective
Know your Subject
Researching your Audience
The Setting
Preparation & Delivery
Prepare your speech
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Setting an Objective
Why are you doing the presentation?
What do you want your audience to gain from yourpresentation?
Possible objectives:
Educating, persuading, motivating, entertaining or acombination...
I f you don't know where you're going, you'reprobably not going to get there!
Preparation & Delivery
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It is imperative that you know your subject intimately.
When you present you are often selling your ideas to youraudience
So you mustbe well informed
Know Your Subject
Preparation & Delivery
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Creating a Map of Ideas . . .Creating a Map of Ideas . . .
Free your mind.Free your mind.Think creatively.Think creatively.
First, perform a brain dump
Build it over several days
Then create logical groups and links
Select
Mind Mapping
Preparation & Delivery
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Mind Mapping
Exercise
Preparation & Delivery
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Researching Your Audience
Background and experience
Expectations
Age and language
Gender
Dress code
Preparation & Delivery
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The Sett ing
Size
Seating
Temperature
Distractions
What do you need tosupport you
Microphone
Data show
White board
Preparation & Delivery
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The OpeningThe BodyThe Close
Attention Curve
Preparation & Delivery
Building Your Talk
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1. The Opening1. The Opening
Your opening should contain the following elements:A,B,C,D
Attention Benefits Credentials
Direction and destination
Building Your Talk
Preparation & Delivery
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1. The Opening1. The Opening
Attention Grabbers:
Question
Quotation Anecdote Humour
Building Your Talk
Preparation & Delivery
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2. The Body2. The Body
Give your listeners a framework Summarize after each of your points
Select a structure
Preparation & Delivery
Building Your Talk
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End on a positiveEnd on a positive
notenote
Dont make it sudden Summarize (Finally, To sum up, In conclusion)
Dont include any new material in the close
Preparation & Delivery
3. The Close3. The Close
Building Your Talk
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11.. ReadingReading
Preparation & Delivery
Delivery Techniques
This is the worst method ofdelivery
Why ?
Limited eye contact Restricted body language Unnatural and insincere. Script dependence
It lacksIt lacks
Enthusiasm & SincerityEnthusiasm & Sincerity
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22.. MemorizingMemorizing
Energy is inwards Mechanical
What if you forget?
Preparation & Delivery
Delivery Techniques
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33.. Speaking extemporaneouslySpeaking extemporaneously
This is the most effectivedelivery method.
Plan your talk
Punchy beginning
Conclusive ending
Speak sincerely
Use a safety netto promptyou
Preparation & Delivery
Delivery Techniques
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Different forms of the Safety NetDifferent forms of the Safety Net
Script
Confidence Cards
Visual aids ?
Preparation & Delivery
Delivery Techniques
P i & D li
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Time for an Exercise!Mind Mapping
Preparation & Delivery
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Body
Language
B d L
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Body Language
How can I give a good first impression?How can I give a good first impression?
B d L
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Body Language
How can I give a good first impression?How can I give a good first impression?
I am happy to be here &I am happy to be here &I am glad you are here too.I am glad you are here too.
B d L
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Body Language
The FeltSmile
The FalseSmile
The MiserableSmile
Body Language
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Body Language
Eye Contact
The Importance
Shows your interest in themEye contact denotes authority/confidenceEye contact expresses emotion
Body Language
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Body Language
Avoid speakingAvoid speaking
to ato a singlesingle personpersonduring your talk.during your talk.
Avoid short, jerky glances.Practise looking at each person for at least 2 to 3
seconds.
Body Language
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Body Language
Hands
What NOT to do with your hands
.Fiddling with : rings, watch, cuff, buttons, pens, elasticbands, paper clips, coins, etc.
Touching and Patting: Face or hair
Scratching: any part of the body
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Body Language
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Body Language
Position and PostureAvoid barriers
Standing vs. Sitting
DONT sit. Standing gives you authority, makes you more visible, enablesyou to breathe properly
Stand tall
Body Language
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Body Language
Avoid the following feet movements
Taking a few steps forward and a few steps back
Hopping from one foot to anotherRocking to and froSwaying from side to side
Standing on the sides of your shoes.
Move naturally
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FindingYour Voice
Finding Your Voice
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Finding Your Voice
A Great Truth
Few people likeFew people likethe sound of theirthe sound of their
own voiceown voice
Finding Your Voice
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g
What attributes are required of your voice ?
1.Volume
2. Clarity3. Variety
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Finding Your Voice
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2. Clarity
Your voice must be understoodDont speak with your teeth togetherOpen up your mouthTry to pronounce every letter clearly
She sells sea shells on the sea shore
Finding Your Voice
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3. Variety
Your voice mustbe colourful
Vary the following elements of your voice:
Volume
Speed Pitch Inflexion Emphasis
Start slowStart low
Finding Your Voice
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Pauses
Pauses mean PowerPauses mean Power
But a pause is effective only if it is silent
Finding Your Voice
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Varying Pitch
Nerves often cause your voice to go up a few
notes higher.
Change between high and low pitch to
convey different moods.
Raise your pitch as you ask a question
Finding Your Voice
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News Extract
xxxxxx
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Finding Your Voice
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Other methods for achieving variety
b) Using Emphasis
Are you coming w ith me?
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Time for an Exercise!Voice & Body Language
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ImportantImportantConsiderationsConsiderations
Important Considerations
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Controlling Your NervesControlling Your Nerves
1. Practise , practise, practise2. Relax
3. Forget that you will forget4. Visualize success5. Think positively6. Your audience want you to succeed
7. Focus on your subject8. Focus on the audience rather than yourself9. Welcome your anxiety
Important Considerations
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Questions are important forQuestions are important foryour audience to get a fullyour audience to get a fullunderstanding of what youunderstanding of what you
are saying.are saying.
Questions & AnswersQuestions & Answers
Important Considerations
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When to allow questions?a) During your talk
Appropriate for small groups
b)b)After your talkAfter your talkAppropriate for large groups
Questions & AnswersQuestions & Answers
Important Considerations
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How to answer questions?
Listen to the questionListen to the question Make sure you understand it Ask for the questioners name
Restate the question for youraudience Answer it concisely
Questions & AnswersQuestions & Answers
Important Considerations
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What NOT to do when answering questions
Dont be defensive Dont rush into your answer Dont bluff Dont embarrass the questioner Dont get into a dialogue with one questioner Dont answer questions which are irrelevant to
your talk, or uninteresting to your audience.
Questions & AnswersQuestions & Answers
Important Considerations
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Some experts recommend one hourofpreparation for every minuteof
presentation.
Practicing & RehearsingPracticing & Rehearsing
Important Considerations
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1.Practice alone:use mirror, voice recorder, video camera
2.Practice w ith someone you trustface a person, get feedback
3.Rehearse on siteFamiliarize yourself with the place, eliminate the unexpected
Practicing & RehearsingPracticing & Rehearsing
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SummarySummary
Summary
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I can be a good speaker Seize every opportunity to present Prepare well
Practise, Practise, Practise
Use a safety net Speak sincerely
Be enthusiastic
Welcome your anxiety Be visual
Summary
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Workshop
Now its your turn
Workshop
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How to give feedback
1. Its your perception / view of the world
2. Speak from the I
3. Use
Ive noticed/observedI feel
Its important to me because
What I would like to suggest/request is
4. Use the sandwich techniqueMention a positive
What can be improved
End with a positive
On Target Feedback
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Were done!!
Introduction
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How People Listen .How People Listen . .. ..
Average Talk ing SpeedAverage Talk ing Speed 150 wpm150 wpm
Average BrainProcessing SpeedAverage Brain
Processing Speed 500 wpm500 wpm
Difference 350 wpmDifference 350 w pm
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