ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual Mode Macro Node B Alarm Code Reference

7/25/2019 ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual Mode Macro Node B Alarm Code Reference

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ZXSDR BS8900 GU360Outdoor GSM&UMTS Dual Mode Macro Node B

Alarm Code Reference

Version 4.00

ZTE CORPORATION

ZTE Plaza, Keji Road South,Hi-Tech Industrial Park,Nanshan District, Shenzhen,P. R. China518057Tel: (86) 755 26771900 800-9830-9830

Fax: (86) 755 26772236URL: http://support.zte.com.cnE-mail: [email protected]
http://support.zte.com.cn/mailto:[email protected]:[email protected]://support.zte.com.cn/


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LEGAL INFORMATION

Copyright 2006 ZTE CORPORATION.

The contents of this document are protected by copyright laws and international treaties. Any reproduction ordistribution of this document or any portion of this document, in any form by any means, without the prior writtenconsent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected bycontractual confidentiality obligations.

All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTECORPORATION or of their respective owners.

This document is provided as is, and all express, implied, or statutory warranties, representations or conditions

are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose,title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from theuse of or reliance on the information contained herein.

ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications

covering the subject matter of this document. Except as expressly provided in any written license between ZTECORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter

herein.

ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.

Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.

The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History

Date Revision No. Serial No. Reason for Issue

Feb. 2, 2009 R1.0 sjzl20090457 First edition


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ZTE CORPORATIONValues Your Comments & Suggestions!

Your opinion is of great value and will help us improve the quality of our productdocumentation and offer better services to our customers.

Please fax to (86) 755-26772236 or mail to Documentation R&D Department, ZTECORPORATION, ZTE Plaza, A Wing, Keji Road South, Hi-Tech Industrial Park,Shenzhen, P. R. China 518057.

Thank you for your cooperation!

DocumentName

ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual Mode Macro Node B Alarm CodeReference

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Contents

About This Manual ............................................................ i

Purpose................................................................................ i

Intended Audience ................................................................. i

Prerequisite Skill and Knowledge.............................................. i

What Is in This Manual ........................................................... i

Related Documentation.......................................................... ii

Conventions......................................................................... ii

How to Get in Touch............................................................. iii

Declaration of RoHS Compliance..................................... v

Chapter 1..........................................................................1

Alarm Management .........................................................1

Overview .......................................................................1

Introduction of Terms ......................................................1

Alarm Code..........................................................................1

Severity ..............................................................................2

Alarm Type ..........................................................................2

Cause .................................................................................2

Handling.............................................................................. 2

Chapter 2..........................................................................3

Alarm Code.......................................................................3

198084000 ..........................................................................3

198084001 ..........................................................................4

198084002 ..........................................................................4

198084003 ..........................................................................5

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198084009.........................................................................15

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198084048 ........................................................................ 54

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198084204 ...................................................................... 171

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198084282 ...................................................................... 210

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198084290 ...................................................................... 213

Appendix A...................................................................215

Abbreviations...............................................................215


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Confidential and Proprietary Information of ZTE CORPORATION i

About This Manual

Purpose

This manual provides procedures and guidelines that support the

operation of the NetNumenM31 (V3.10.400) IntegratedNetwork Operation System Reference Manual (Fault

Management) (ZXSDR Node B Alarm Code).

Intended Audience

This manual is intended for engineers and technicians whoperform operation activities on the NetNumenM31 (V3.10.400)Integrated Network Operation System Reference Manual (FaultManagement) (ZXSDR Node B Alarm Code).

Prerequisite Skill and KnowledgeTo use this manual effectively, users should have a generalunderstanding of wireless telecommunications technology.

Familiarity with the following is helpful:

ZXSDR system and its various components

User interfaces on the Mobile Switching Center (MSC)

Local operating procedures

What Is in This Manual

This manual contains the following chapters:

TA B L E 1 CH A P T E R SUM M ARY

Section Summary

Chapter 1, AlarmManagement

Introduces the basic concepts and terms ofthe alarm code.

Chapter 2, Alarm Code Introduces the definition, cause andhandling of the alarm code.


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ZXSDR BS8900 GU360 Alarm Code Reference

ii Confidential and Proprietary Information of ZTE CORPORATION

Section Summary

Appendix A,Abbreviations

Lists all the abbreviations used in themanual.

Related Documentation

The following documentation is related to this manual:

ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS DualMode Macro Node B Documentation Guide

ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS DualMode Macro Node B System Description

ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual

Mode Macro Node B Hardware Description ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual

Mode Macro Node B Hardware Installation Guide

ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS DualMode Macro Node B Configuration Guide

ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS DualMode Macro Node B Configuration Parameter Reference

ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS DualMode Macro Node B Maintenance Guide

Conventions

ZTE documents employ the following typographical conventions.

TA B L E 2 TY P O G R A P H I C A L C O NVENT I O NS

Typeface Meaning

Italics References to other Manuals and documents.

Quotes Links on screens.

Bold Menus, menu options, function names, inputfields, radio button names, check boxes, drop-

down lists, dialog box names, window names.

CAPS Keys on the keyboard and buttons on screensand company name.

Const ant wi dth Text that you type, program code, files anddirectory names, and function names.

[ ] Optional parameters.

{ } Mandatory parameters.

| Select one of the parameters that are delimitedby it.

TypographicalConventions


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About This Manual

Confidential and Proprietary Information of ZTE CORPORATION iii

Typeface Meaning

Note: Provides additional information about acertain topic.

Checkpoint: Indicates that a particular step needsto be checked before proceeding further.

Tip: Indicates a suggestion or hint to make thingseasier or more productive for the reader.

TA B L E 3 MO USE OP E R A T I O N CO NVENT I O NS

Typeface Meaning

Click Refers to clicking the primary mouse button (usually

the left mouse button) once.

Double-click Refers to quickly clicking the primary mouse button(usually the left mouse button) twice.

Right-click Refers to clicking the secondary mouse button(usually the right mouse button) once.

Drag Refers to pressing and holding a mouse button andmoving the mouse.

How to Get in Touch

The following sections provide information on how to obtainsupport for the documentation and the software.

If you have problems, questions, comments, or suggestions

regarding your product, contact us by e-mail [email protected]. You can also call our customer supportcenter at (86) 755 26771900 and (86) 800-9830-9830.

ZTE welcomes your comments and suggestions on the quality

and usefulness of this document. For further questions,comments, or suggestions on the documentation, you can

contact us by e-mail at [email protected]. Or you can fax your

comments and suggestions to (86) 755 26772236. You can alsobrowse our website at http://support.zte.com.cn, which containsvarious interesting subjects like documentation, knowledge base,forum and service request.

Mouse

OperationConventions

CustomerSupport

DocumentationSupport


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iv Confidential and Proprietary Information of ZTE CORPORATION



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Confidential and Proprietary Information of ZTE CORPORATION v

Declaration of RoHSCompliance

To minimize the environmental impact and take moreresponsibility to the earth we live, this document shall serve asformal declaration that the ZXSDR BS8900 GU360 (V4.00)Outdoor GSM&UMTS Dual Mode Macro Node B manufactured by

ZTE CORPORATION are in compliance with the Directive2002/95/EC of the European Parliament - RoHS (Restriction ofHazardous Substances) with respect to the following substances:

Lead (Pb)

Mercury (Hg)

Cadmium (Cd)

Hexavalent Chromium (Cr (VI))

PolyBrominated Biphenyls (PBBs)

PolyBrominated Diphenyl Ethers (PBDEs)


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vi Confidential and Proprietary Information of ZTE CORPORATION



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Confidential and Proprietary Information of ZTE CORPORATION 1

C h a p t e r

1

Alarm Management

OverviewAlarm management is responsible for collecting fault and event

information during system running process. The alarminformation is displayed on a real-time basis on a user-oriented

alarm monitoring platform or stored in database in the form ofalarm and notification. Both past and instantaneous runningstate of the system can be traced through visual interfacemonitoring or history query. Based on the information providedby alarm management, operation and maintenance personnelcan perform troubleshooting and take precaution measures torestore service and system to the normal state in time.

Introduction of TermsThis section introduces several common terms in the alarmmanagement system.

Alarm Code

Alarm code is a non-exclusive identifier to differentiate alarms.Alarm code falls into foreground alarm code and backgroundalarm code. Foreground alarm code refers to a fixed valuedefined and allocated by macro in order to differentiate alarms inprogram. The same alarm code is used for the generated alarmand its corresponding recovery. Therefore, only alarm code andnotification code need to be defined. Macro name is specified inthe alarm identifier macro bar by the faulty source based on thetemplate provided by alarm management. Meanwhile, macro

value is defined by alarm management. Background alarm codeis for display on the alarm monitoring platform. It is mapped inrelation to foreground alarm code according to certain rules.

Description

Description


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2 Confidential and Proprietary Information of ZTE CORPORATION

Severity

There are four recommended alarm levels. Level 1 alarm is the

most severe alarm that affects all services and all NE resources.Level 2 alarm is a major one that affects most services andresources. Level 3 alarm is an ordinary one that hinders thenormal operation of some services. Level 4 alarm is a minor one

that affects a certain service or resource. Alarm level isdetermined by the faulty source. The four alarm levels are

indicated respectively as Critical, Major, Ordinary, Minor

andNotification in the alarm level bar of the alarm template.There is no level classification for notification.

Alarm Type

Alarm information (3GPP) is classified into four types shown asbelow.

Communication Alarm: related with information transmission

(defined in ITU-T and suggested as X.733)

Handle Error alarm: related with software or process fault(defined in ITU-T and suggested as X.733)

Environmental Alarm: related with the environment whereequipment is located (defined in ITU-T and suggested as X.733)

Duality of Service Alarm: related with degradation of servicequality (defined in ITU-T and suggested as X.733)

Cause

Possible alarm causes explaining trigger condition and triggerfrequency are enumerated to help operators find ways ofremoving the fault and take precaution measures. In this way,system can be restored to the normal running state as soon aspossible.

Handling

Corresponding measures and advices for fault removal areprovided.

Description

Description

Description

Description


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C h a p t e r

2

Alarm Code

198084000

Fail to run FPGA software

Critical

Software version error or board fault

1. Check whether there is software version fault alarm.

i. Check whether there is related software version faultalarm.

Y --> Go to ii. Process software version fault alarm

N --> Go to 2 Reset the board.

ii. Process software version fault alarm.

According to relevant suggestions for software versionfault alarm, try to remove the alarm. Check whether the

alarm recovers.

Y --> The alarm handling process completes.


2. Reset the board.

Reset the faulty board, wait for two minutes, and then check

whether the alarm recovers.Y --> The alarm handling process completes.

N --> Go to 3. Replace the board.

3. Replace the board.

Replace the faulty board, wait for two minutes, and thencheck whether the alarm recovers.


N --> Please contact ZTE Corporation.

Description

Severity

Cause

Handling

process


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198084001

Fail to run DSP software

Critical





N --> Go to 2 Reset the board


According to relevant suggestions for software versionfault alarm, try to remove the alarm. Check whether thealarm recovers.



2. Reset the board.


whether the alarm recovers.

Y --> Alarm recovers, The alarm handling process completes.

N --> Go to 3. Replace the board3. Replace the board.




198084002

Fail to load NLE table

Major





N --> Go to 2 Reset the board


Description

Severity

Cause

Handlingprocess

Description

Severity

Cause

Handlingprocess


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Chapter 2 - Alarm Code


According to relevant suggestions for software version

fault alarm, try to remove the alarm. Check whether thealarm recovers.


N --> Go to 2 Rest the board.

2. Reset the board.




N --> Go to 3 Replace the board.

3. Replace the board.




198084003

Clock module fault

Critical

Hardware fault

1. Check type of the faulty board.

Query the type of the faulty board from OMC console.

For the master main control board, Go to 2 Check whetherperipheral board has clock module fault alarm.

For the slave main control board, Go to 3 Check whether

the peer board of master main control board has clock lostalarm.

For the peripheral board, Go to 4 Check whether mastermain control board has clock module fault alarm.

2. Check whether the peripheral board has clock module faultalarm.

Y --> Go to 5 Reset the faulty board


3. Check whether the peer board of the master main control

board has clock lost alarm.

Y --> Go to 5 Reset the faulty board


4. Check whether master main control board has clock module

fault alarm.

Description

Severity

Cause

Handlingprocess


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i. Check whether master main control board has clock

module fault alarm.

Y --> Go to ii. Process the fault of clock module onmaster main control board

N --> Go to 5 Reset the faulty board.

ii. Process the fault of clock module on master maincontrol board.

According to suggestions for main control board alarm,try to remove the alarm. Check whether the currentalarm recovers.



5. Reset the faulty board.

Note:

Reset or Unplug-and-plug board will cause interruption of allservices carried by the board. Therefore, please chooseappropriate time to operate it.

i. Reset the faulty board through OMC console, wait for two

minutes until the board runs normally, and then checkwhether the alarm recovers.


N --> Go to 6 Replace the faulty board.

ii. Unplug-and-plug the faulty board, wait for two minutesuntil the board runs normally, and then check whetherthe alarm recovers.



6. Replace the faulty board.

Note:

Replacing the board will cause interruption of all services carriedby the board. Therefore, please choose appropriate time to

replace it.

Replace the faulty board, wait for two minutes until theboard runs normally, and then check whether the alarmrecovers.



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198084004

Clock reference source is lost

Minor

1. The configured clock reference source doesn't exist.

2. External reference clock has a fault.

3. Board fault

4. Cable fault

1. Check whether wrong reference source is configured.

i. Check whether wrong reference source is configured (e.g.Link clock 1 reference is configured, but the systemdoesn't have link clock 1 in reality).

Y --> Go to ii. Change the configuration of clockreference source.

N --> Go to 2.

ii. Change the configuration of clock reference source.

Change the configuration of clock reference source from

OMC console so that it is consistent with real situation.Check whether the alarm recovers.


N --> Go to 2 Check whether external reference clock isnormal.

2. Check whether external reference clock is normal.

Determine the type of clock reference source

For link clock reference source, Go to 3.

For GPS clock reference source, Go to 4

For BITS clock reference source, Go to 5.

3. Check whether link clock reference source is normal.

i. Check whether master/slave main control boards areconfigured in the system.

Check whether the system has configured master/slave

main control boards, and then check whether both boardswork normally

Y --> Go to ii. Check whether another main controlboard has the same alarm.

N --> Go to 3 Check whether Iub interface board hasphysical link fault.

Description

Severity

Cause

Handlingprocess


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ii. Check whether another main control board has the same

alarm.

Y --> Go to 3 Check whether Iub interface board hasphysical link alarm.

N --> Go to 6 Reset fault main control board.

iii. Check whether Iub interface board has physical linkalarm.

Solve the Iub physical link alarm, and then checkwhether the current alarm about clock reference sourcerecovers.


N --> Go to 6 Reset fault main control board.

4. Check whether GPS clock reference source is normal.

i. Check whether the cable is connected normally.

Check the GPS card on EMU, and the cable from EMU tofront panel of CCS, and then check whether GPS card andthe cable are good, the cable is well connected.

Y --> Go to iii. Replace GPS card.

N --> Re-connect the cable and Go to ii. Check whetherthe alarm recovers.

ii. Check whether the alarm recovers.


N --> Go to iii. Replace GPS card.

iii. Replace GPS card.

Replace GPS card, and then check whether the alarm

recovers.


N --> Go to 7.

5. Check whether BITS clock reference source is normal.

i. Check whether EMC has an alarm, which indicates EMUexternal clock is lost.

Y --> Go to ii. Process the alarm that indicates EMU

external clock is lost

N --> Go to 7 Process the fault of main control board.

ii. Process the alarm that indicates EMU external clock islost.

According to relevant suggestions for EMU external clock

lost alarm, try to remove the alarm. Check whether thecurrent Recovered.


N --> Go to 7 Process the fault of main control board..


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6. Process the fault of Iub interface board.

Note:Replacing or resetting the Iub interface board will cause

interruption of all services carried by it. Therefore, please chooseappropriate time to replace or reset it.

i. Reset Iub interface board.

Reset the Iub interface board, which provides link clockreference source, wait for two minutes until the boardruns normally, and then check whether the Recovered.


N --> Go to ii. Replace Iub interface board.

ii. Replace Iub interface board.

Replace the Iub interface board, which provides link clockreference source, wait for two minutes until the boardruns normally, and then check whether the Recovered.


N --> Go to 7.

7. Process the fault of main control board.

Note:

Replacing or resetting main control board will cause interruptionof all services carried by it. Therefore, please choose appropriate

time to replace or reset it.

i. Reset fault main control board.

Wait for three minutes until the board runs normally, andthen check whether the Recovered.


N --> Go to ii. Replace fault main control board.

ii. Replace fault main control board.

Replace the fault main control board, wait for three

minutes until the board runs normally, and then checkwhether the Recovered.




30/238



198084005

EMU external clock is lost

Minor

1. The configured clock reference source doesn't exist.

2. External reference clock has a fault.

3. Board fault"


Reset the fault EMC, wait for two minutes until the boardruns normally, and then check whether the alarm recovers.


N --> Go to 2 Replace the faulty board


Replace the faulty board, wait for two minutes until theboard runs normally, and then check whether the alarmrecovers.



198084006

Clock reference source is degraded

Minor

1. Poor quality of transmission clock

2. Board fault

3. Cable fault"

1. Replace transmission clock reference source.

i. Check whether there is other available reference clock.

Y --> Switch to other transmission clock and Go to ii.Check whether the alarm recovers.

N --> Go to 2 Check clock reference source



N --> Go to 2 Check clock reference source.

2. Check clock reference source.

For Link clock reference source, Go to 3 Check whethertransmission link is normal

Description

Severity

Cause

Handlingprocess

Description

Severity

Cause

Handlingprocess


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For GPS clock, Go to 4. Check whether GPS device is

normal

For BITS clock, Go to 5. Check whether synchronizationnetwork clock is normal

3. Check whether transmission link is normal.

i. Check whether transmission link is normal.

Y --> Go to 6 Check whether main control board is

normal

N --> Solve the problem of transmission link and Go to ii.Check whether the alarm recovers.



N --> Go to 6 Check whether main control board isnormal.

4. Check whether GPS device is normal.

i. Check whether GPS antenna feeder and GPS card arenormal.

Y --> Go to 6 Check whether main control board isnormal.

N --> Re-install GPS card and antenna feeder, and Go toii. Check whether the alarm recovers.



N --> Go to 6 Check whether main control board isnormal.

5. Check whether synchronization network clock is normal.

i. Check whether synchronization network clock is normal.

Y --> Go to 6 Check whether main control board isnormal.

N --> Please solve the abnormity of synchronization

network clock.

6. Check whether main control board is normal.

i. If the system has configured master/slave main controlboard, and then check another board which is related to

the faulty board, and then check whether it hasreference source degradation alarm.

Y --> Yes, Please contact ZTE Corporation.

N --> Go to ii. Replace the faulty board.

ii. Replace the faulty board.


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Note:

Replacing main control board will cause interruption of all

services carried by the board. Therefore, please choose

appropriate time to replace it.

Replace the fault main control board, wait until the boardruns normally, and then check whether the alarmrecovers.



198084007

Transmission clock is lost

Minor

Hardware fault

1. Check type of alarm board.

For the main control board, Go to 3 Reset the faulty board

For the Iub interface board, Go to 2 Check whether maincontrol board has transmission clock lost alarm.

2. Check whether main control board has transmission clocklost alarm.

i. Check whether main control board has transmission clock

lost alarm, which is related to the faulty board.

Y --> Go to ii. Process transmission clock alarm on maincontrol board.

N --> Go to 4 Reset the faulty board

ii. Process transmission clock alarm on main control board.

According to relevant suggestion for transmission clocklost alarm, try to remove the alarm. Check whether there

still is transmission clock lost alarm.




Note:

Resetting the main control board will cause interruption of allservices carried by the board. Therefore, please choose

appropriate time to reset it.

Description

Severity

Cause

Handlingprocess


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Reset the faulty board, wait until the board runs normally,

and then check whether the alarm recovers.


N --> Go to 5 Unplug-and-plug the faulty board.4. Unplug-and-plug the faulty board.

Note:

Unplugding-and-plugging the main control board will causeinterruption of all services carried by the board. Therefore,

please choose appropriate time to operate it.

Unplug and plug the faulty board, wait until the boardruns normally, and then check whether the alarmrecovers.




Note:

Replacing the main control board will cause interruption of all

services carried by the board. Therefore, please chooseappropriate time to replace it.

Replace the faulty board, wait until the board runs

normally, and then check whether the alarm recovers.



198084008

Transmission clock is unlocked.

Minor

Hardware fault

1. Check whether main control board has clock reference source

being degraded alarm.

i. Through OMC console, check whether there is clockreference source degradation alarm.

Description

Severity

Cause

Handlingprocess


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Y --> Go to ii. Process clock reference source

degradation alarm.


ii. Process clock reference source degradation alarm.According to relevant suggestions for clock referencesource degradation alarm, try to remove the alarm.Check whether the unlocked transmission clock alarmrecovers.


N --> Go to 2 Reset the faulty board


Note:

Resetting main control board will cause interruption of allservices carried by the board. Therefore, please choose


Reset the faulty board, wait until the board runs normally,and then check whether the alarm recovers.


N --> Go to 3 Unplug-and-plug the faulty board

3. Unplug-and-plug the faulty board.

Note:

Unplugging-and-plugging the faulty board will cause interruptionof all services carried by the board. Therefore, please chooseappropriate time to operate it.

Unplug and plug the faulty board, wait until the board runs

normally, and then check whether the alarm recovers.Y --> The alarm handling process completes.



Note:

Replacing the main control board will cause interruption of allservices carried by the board. Therefore, please choose



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Replace the faulty board, wait until the board runs normally,




198084009

The peer board clock is lost

Minor

1. Peer board clock is lost.

2. Backplane connection is not good.

3. Local board hardware has s fault.

1. Check whether the peer board has clock lost alarm.

i. Through OMC console, check whether the peer board ofthe faulty board has corresponding clock lost alarm.

Y --> Go to ii. Process clock lost alarm on the peerboard.


ii. Process clock lost alarm on the peer board.

According to relevant suggestions for clock module faultalarm, try to remove the alarm. Check whether the

current board alarm recovers.




Note:

Resetting the main control board will cause interruption of allservices carried by the board. Therefore, please choose


Reset the faulty board, wait until the board runs normally,and then check whether the alarm recovers.




Description

Severity

Cause

Handlingprocess


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Note:

Unplug-and-plug the main control board will cause interruption

of all services carried by the board. Therefore, please choose

appropriate time to operate it.

Unplug and plug the faulty board, wait until the board runsnormally, and then check whether the alarm recovers.




Note:

Replacing the main control board will cause interruption of allservices carried by the board. Therefore, please chooseappropriate time to replace it.





198084010

Downlink service link fault

Major

1. LVDS fault

2. At transmitting and receiving ends of LVDS link, there is

board fault.

1. Check the configuration of the peer board.i. View the configuration of fault LVDS connected board,

and then check whether the configuration is consistent

with real one inserted in Node B rack.

Y --> Go to 2 Check whether the peer board is normal.

N --> Change board configuration so that it is matchedwith real one in Node B rack. Go to ii. Check whether thealarm recovers.



Description

Severity

Cause

Handlingprocess


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N --> Go to 2 Check whether the peer board is normal.

2. Check whether the peer board is normal.

i. Check whether the peer board runs normally.

Y --> Go to 3 Unplug-and-plug the peer board.

N --> Go to ii. Process the abnormity of the peer board.

ii. Process the abnormity of the peer board

Solve the abnormity of the peer board so that it can run

normally. Check whether the current alarm recovers.


N --> Go to 3 Unplug-and-plug the peer board.

3. Unplug-and-plug the peer board.

Note:

Unplugging-and-plugging the board will cause interruption of allservices carried on the board. Therefore, please chooseappropriate time to replace it.

Unplug and plug the peer board again, wait until the boardruns normally, and then check whether the alarm recovers.




Note:

Unplugging-and-plugging the board will cause interruption of allservices carried on the board. Therefore, please choose


Unplug and plug the faulty board again, wait until the boardruns normally, and then check whether the alarm recovers.




Note:


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Replacing the board will cause interruption of all services carriedon the board. Therefore, please choose appropriate time toreplace it.

Replace the faulty board, wait until the board runs normally,and then check whether the alarm recovers.


N --> Go to 6 Replace the peer board

6. Replace the peer board.

Note:

Replacing the board will cause interruption of all services carriedon the board. Therefore, please choose appropriate to replace it.

Replace the peer board, wait until the board runs normally,and then check whether the alarm recovers.



198084011

Uplink service link fault

Major

1. LVDS fault

2. At transmitting and receiving ends of LVDS link, there is

board fault."

1. Check the configuration of the peer board.

i. View the configuration of fault LVDS connected board,and then check whether the configuration is consistent

with real one inserted in Node B rack.Y --> Go to 2 Check whether the peer board is normal.

N --> Inconsistent, change board configuration so that itis matched with real one in Node B rack. Go to ii. Checkwhether the alarm recovers.



N --> Go to 2 Check whether the peer board is normal.

2. Check whether the peer board is normal.

i. Check whether the peer board runs normally.

Description

Severity

Cause

Handling

process


39/238



Y --> Go to 3 Unplug-and-plug the peer board.

N --> Go to ii. Process the abnormity of the peer board

ii. Process the abnormity of the peer board.

Solve the abnormity of the peer board so that it can runnormally. Check whether the current alarm recovers.


N --> Go to 2 Unplug-and-plug the peer board

3. Unplug-and-plug the peer board.

Note:

Unplugging-and-plugging the board will cause interruption of all

services carried on the board. Therefore, please chooseappropriate time to replace it.

Unplug and plug the peer board again, wait until the boardruns normally, and then check whether the alarm recovers.




Note:

Unplugging-and-plugging the board will cause interruption of all

services carried on the board. Therefore, please chooseappropriate time to replace it.

Unplug and plug the faulty board again, wait until the boardruns normally, and then check whether the alarm recovers.


N --> Go to 5 Replace the faulty board5. Replace the faulty board.

Note:

Replacing the board will cause interruption of all services carriedon the board. Therefore, please choose appropriate time to

replace it.


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N --> Go to 6 Replace the peer board6. Replace the peer board.

Note:

Replacing the board will cause interruption of all services carried

on the board. Therefore, please choose appropriate to replace it.

Replace the peer board, wait until the board runs normally,and then check whether the alarm recovers.



198084012

Board hardware fault

Critical

Board hardware initialization is failed.

Hardware components on the board have a fault.







Replace the faulty board, wait for two minutes, and then

check whether the alarm recovers.Y --> The alarm handling process completes.


198084013

Ir optical port has LOS alarm

Critical

Description

Severity

Cause

Handlingprocess

Description

Severity


41/238



FS optical module is broken, optical fiber is not connected, or

corresponding RRU optical module is broken.

Check if the optical fiber is connected normally. If the answer isno, connect it correctly; otherwise, replace FS board.

198084014

GPS clock reference source is useless

Minor

1. Initializing

2. Antenna open circuit

3. Antenna overcurrent

4. The number of autotraced satellites is less than 4

5. GPS card is not-in-position

6. Not in 3D status

7. TRAIM alarm"

1. Initializing

2. Antenna open circuit

3. Antenna overcurrent

4. The number of autotraced satellites is less than 4

5. GPS card is not-in-position

6. Not in 3D status, please wait

7. TRAIM alarm"

198084015

STM-1 optical signals are lost.

Major

Antenna open circuit

1. Check whether fiber connection is abnormal.

i. Check whether receiving and transmitting fibers are

reversely connected.

Y --> Re-connect fibers according to correct receivingand transmitting direction, then Go to ii. Check whetherthe alarm recovers.

N --> Go to 2 Check and clear fiber abnormity.



Cause

Handlingprocess

Description

Severity

Cause

Handling

process

Description

Severity

Cause

Handlingprocess


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2. Check and clear fiber abnormity. Check and clear fiberabnormity. Check whether the alarm recovers.

Y --> The alarm handling process completes.N --> Go to 3 Check whether local optical interfacemodule is abnormal.

3. Check whether local optical interface module is abnormal.

i. Check whether local optical interface module is abnormal.

Note:

Setting the faulty optical interface to work in loop back mode

cannot remove this alarm.

Y --> Go to ii. Handle the fault on the local opticalinterface board.

N --> Go to 5 Check whether the peer fiber link isabnormal

ii. Handle the fault on the local optical interface board.

Handle the fault on the local optical interface board.Check whether the alarm recovers.


N --> Go to 4 Replace optical interface board

4. Replace optical interface board.

Note:

Replacing optical interface board will cause interruption of all

services carried on the board. Therefore, please choose


Replace optical interface board and wait for two minutes.When the board runs normally, check whether the alarm

recovers.


N --> Go to 5 Check whether the peer fiber link isabnormal

5. Check whether the peer fiber link is abnormal.

Check whether the peer fiber link is abnormal.

For the remote device fault, please remove the fault of

the peer device. The alarm handling process completes.


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For the optical fiber fault, please ask your customer for

help to solve the optical transmission problem. The alarmhandling process completes.

198084016

STM-1 loses frame synchronization

Major

Antenna overcurrent

1. Check whether local optical interface board has LOS alarm.

i. Check whether the corresponding optical interface boardhas LOS alarm.

Y --> Go to ii. Process LOS alarm.

N --> Go to 2 Check whether the optical interface boardhas clock alarm.

ii. Process LOS alarm.

According to suggestions for LOS alarm, try to removethis alarm. Check whether current alarm recovers



2. Check whether the optical interface board has clock alarm.i. Check whether the corresponding optical interface board

has transmission clock alarm.

Y --> Go to ii. Process transmission clock alarm occurredon optical interface board

N --> Go to 3 Check whether local optical interfacemodule is abnormal

ii. Process transmission clock alarm occurred on opticalinterface board.

According to suggestions for transmission clock alarm on

optical interface board, try to remove this alarm. Checkwhether current alarm recovers.

Y --> Alarm recovers, The alarm handling processcompletes.




Y --> The local optical interface module is Go to ii.Handle the fault on the local interface board.

Description

Severity

Cause

Handling

process


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N --> The local optical interface module is Go to 4 Check

whether RNC or transport device clock status is normal.

ii. Process the abnormity of local optical interface board.

Y --> The alarm handling process completes.N --> Go to iii. Replace optical interface board.

iii. Replace optical interface board.

Note:

Replacing optical interface board will cause interruption of allservices carried on the board. Therefore, please chooseappropriate time to replace it.

Replace optical interface board. Wait until the board hasfinished booting. Check whether the alarm recovers.



4. Check whether RNC or transport device clock status isnormal.

Try to remove RNC or transport device clock fault, and Checkwhether the alarm recovers.


N --> Go to 5 Check whether the peer fiber link isabnormal."



For the remote device fault, please remove the fault ofthe peer device. The alarm handling process completes.

For the optical fiber fault, please ask your customer forhelp to solve the optical transmission problem. The alarm

handling process completes.

198084017

STM-1 MSAIS (MS Alarm Indicator Signal)

Major

The number of autotraced satellites is less than 4.

1. Check whether fiber connection is abnormal.

i. Check whether receiving and transmitting fibers arereversely connected.

Description

Severity

Cause

Handlingprocess


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Y --> Re-connect fibers according to correct receiving

and transmitting direction, and Go to ii. Check is thealarm recovers.





2. Check and clear fiber abnormity.

Check and clear the abnormity of optical fiber. Check



N --> Go to 3 Check whether local optical interface moduleis abnormal.



Y --> Go to ii. Handle the fault on the local optical

interface board.

N --> Go to 5 Check whether the peer fiber link isabnormal.



N --> Go to 4 Replace optical interface board.4. Replace optical interface board.

Note:

Replacing optical interface board will cause interruption of allservices carried on the board. Therefore, please choose


Replace optical interface board. Wait until the board hasfinished booting. Check whether the alarm recovers.





For the remote device fault, please remove the fault ofthe peer device. The alarm handling process completes.

For the optical fiber fault, please ask your customer forhelp to solve the optical transmission problem. Alarm

process ends.


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198084018

STM-1 AU4 loss of pointer

Major

GPS card is not-in-position

1. Check whether local optical interface board has relevantalarm.

i. Check whether the related optical interface board hasLOS or LOF alarm.

Y --> Go to ii. Process relevant alarm

N --> Go to 2 Check whether optical interface board hasclock alarm

ii. Process relevant alarm.

Check whether local optical interface board has relevant

alarm

i. Check whether the related optical interface board hasLOS or LOF alarm.

Y --> Go to ii. Process relevant alarm

N --> Go to 2 Check whether optical interface board hasclock alarm

ii. Process relevant alarm.

According to relevant suggestions for these alarms, try toremove these alarms. Check whether current alarm

recovers.



2. Check whether the optical interface board has clock alarm.

i. Check whether the related optical interface board hastransmission clock alarm.

Y --> Go to ii. Process transmission clock alarm occurredon optical interface board


ii. Process transmission clock alarm occurred on opticalinterface board.

According to suggestions for transmission clock alarm onoptical interface board, try to remove this alarm. Check

whether current alarm recovers.


Description

Severity

Cause

Handlingprocess


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N --> Go to 3 Check whether local optical interface

module is abnormal.


i. Check whether local optical interface module is abnormal.Y --> The local optical interface module is Go to ii.Handle the fault on the local interface board.

N --> The local optical interface module is Go to 5 Check

whether RNC or transport device clock status is normal.



N --> Go to 4 Replace optical inter

ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual Mode Macro Node B Alarm Code Reference

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Transcript of ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual Mode Macro Node B Alarm Code Reference