Zita Mohd Fahmi Malaysian Qualifications Agency 1 · Executive Summary of ETP ... Zita Mohd Fahmi...
Transcript of Zita Mohd Fahmi Malaysian Qualifications Agency 1 · Executive Summary of ETP ... Zita Mohd Fahmi...
Zita Mohd FahmiMalaysian Qualifications Agency 1
The Statements The environment is fast changing and facing multitudes
of challenges -local, national and global level.
“The human capital situation in Malaysia is reaching acritical stage“
Higher educations system are increasingly seen as a keypolicy tool that can be utilised in the battle against avast array of society’s problem.”
“..power economic, social technological advancementthrough quality education.”
Central focus -- the students
The dependence on partnership working- legitimacy ofthe interests and responsibilities of all partners.
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Expectations of HEIs and Academics “that academics promotes “intellectual diversity” and
help a university’s primary goal of pursuit of truth, thediscovery of new knowledge through scholarship andresearch, and reasoned reason criticism of intellectualand cultural traditions, the teaching and developmentof students to help them become creative individualsand provide a pluralistic democracy and thetransmission of knowledge and learning to public atlarge”.
That HEIs provide the conducive environment forenhancement and sustainability of academicindependence and integrity
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Strategies and Initiatives
Improve autonomy and accountability of educational institutions
Encourage R&D collaboration between institutes of higher learning and industry
Enhance English language proficiency
Deliver high quality education
Executive Summary of ETP
National Higher Education Strategies and Plans 2007-2020
Transforming higher education Legislative amendments –
addressing autonomy and governance
7 thrusts with current 23 CAP Projects-Code of Good Governance
Autonomy comes with accountability through various forms
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The Three Corners of Accountability Triangle of Universities
Responding to National priorities, academic concern and market forces offers a challenge , not a choice for higher education.
. But “How to find a proper balance between governmental steering and institutional autonomy…to achieve academic excellence ”
Going for “Remote control?”
State priorities
Market forces
Academic concerns
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HEIs Subjected to:Various Forms of Accountability i.e
Legal and policy requirements for compliance
Academic Quality Framework
External quality audits and accreditation
Market forces
Reputational rankings and rating
Performance budgeting and funding
Performance reporting –KPIs
National surveys
Employers Feedback
Students-Alumni Surveys
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The GG Code – “The Key”
The Code provides for the establishment andimprovement of a good and effective governance.
Importance of academic governance ensuremaintenance and sustainability of quality ofacademic activities.
The accountability is enhanced through goodgovernance in policies, programs andprocedures that increases competitive ability,sustainability and nurtures a knowledge exchangeculture.
That quality is assured through proper measuresimplemented.
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External Quality Assurance ’s Perspective To what extend EQA systems supports and enhance
Academic independence and integrity?
Managing quality is an evolutionary process –contextual changes (EQA and IQA)
• Recognised that only the higher educations systemthat can have a direct impact on the learningexperience of their students; whilst EQA maximisesthe probability of students quality learningexperience and awards of appropriate quality
MQA a shared responsibility and to balance thedemands of autonomy, flexibility andaccountability.”
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The Academic Quality Framework
• Quality Standards of Professional bodies
• Standards of International bodies
• National Policies & Strategies
• Legislations
• Collaborations with foreign institutions & other external developments
MALAYSIAN
QUALIFICATIONS FRAMEWORK
QUALITY ASSURANCE STANDARDS PROGRAM-
COPPA/COPIA
INSTITUTION-VISION,
MISSION, AND STRATEGIES, POLICIES, &
SYSTEMS
PROGRAMME DISCIPLINE STANDARD PROGRAM/
GGP
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MQA ..We Nurture Confidence
QUALITY ASSURANCE FRAMEWORK
1. MQF
2. Standards
Setting
3. Quality Audits
MQR-Reference
Centre
Internal Quality System (IQA) and External Quality Assurance (EQA)
International Practices & Collaborations
Clients and Stakeholders Involvement
Strategic alliances -Professional Bodies & Others
Expert Peer Review
General Public
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EQA approach- Quality for fitness of specific purposes & sufficient autonomy
The focus: strengthening and enhancing institutional effectiveness & autonomy
Enhancement embraces assurance. “One cannot enhance without assuring”
Insistence on the integration of the Quality Wheel
Continuous Improvement is the quality mantra.
External impetus becomes less important once Quality wheel is spinning.
EQA Approaches Code of Practice for Institutional Audit (COPIA2009)
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Quality Assurance Standards in COPPA and COPIA- Flexibility in applications
Requires a structure for effective institutional governance which includes an academic governance management structure (Area 8 COPIA)
Demands clear and communicated goals, strategies, policies, systems, processes and performance indicators (Area I)
Policies and systems for programme design –supported by market needs analysis, and delivery policies and institutional approval processes & compliance to the MQF (Area 2)
Policies and systems Student Enrolment and support services (Area 4)
Structure, policies and systems to ensure exercise of Academic Autonomy?
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Appropriate policies and systems to ensure availability of adequate and appropriately qualified human resources and systems -academics, managements/governance and support staff (Area 5 & 8)
Policy and systems to ensure availability and access to adequate and appropriate educational infrastructure, resources for academic activities and financial autonomy (Area 6)
Clear and effective policies and procedures to regulate all academic activities
A robust and effective monitoring review and improvement (Area 7 & 9)
Active stakeholders participation & collaborations (key aspects)
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Institution
The Quality Wheel-”evaluations”
Internal QMS
Mandatory Self Assessment
Practice
Institutional
overall audits
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PROGRAMME APPROVAL
/ACCREDITATION PROCESS
Programmemonitoring and
review
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Stakeholders &Peer
assessments,Site visits
PlanImplementMonitoringReview and
Improvement
The Power of Self Assessment (Self regulation?)
Purpose of SAR “….recognises HEP’s autonomy and responsibilities for quality;the diversity of HEP - a different approaches; ensures initiations and/or maintenance of Continuous Quality Improvement systems and production of information & material.”
“Critical self assessment is important … it helps the university to discover its own quality- helps to improve and enhance quality
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Periodic Reviews by Key Actors
Quality ownership -activities of academics, programme level, dept. and institution What actions are we taking in relation to
this area?
Why were these actions taken?
How do we check their effectiveness-performance indicators?
Can we measure degree of achievement?
Can we improve further?
Clients and stakeholders participation
Other measures to check quality
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Academic: Responsibilities & Integrity Faculty and Learners
The prime purpose of effective qualitymanagement- enhance the learningexperience of the students & safeguard thestandards of awards and other scholarlypursuits.
Quality teaching (& research-led teaching) enhance reflective learning - graduate attributes (innovative and creative workforce?)
Assurance of academic integrity-policies and rules for academics and students’ work
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58 HEPs
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Academic Performance Audit (APA)& Self Accrediting University
APA –the Mirror Approach – respecting autonomy
An area of concern - IQA all around robustness
4 Malaysian research universities & 4 foreign branch campuses (self accrediting of programmes)
Recognition of its robust internal processes and resources operating within the Policy and Quality Framework
Reflects on the changing role of EQA –withering away?
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Zita Mohd Fahmi [email protected]
Effective development of graduate attributes through appropriate teaching and learning by committed institutions “lays the foundation for graduates as lifelong learners and significant lifelong contributors to the economy and their wider society.”
Thank You
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