© 2018 TM Forum | 1

Zero Touch Partnering“Plug and Play” integration with any partner for any service

CEO

DGIT Systems

Greg Tilton

© 2018 TM Forum | 2

What is Zero Touch Partnering

• OBJECTIVE to achieve B2B partner onboarding and operational integration, done without IT development using TM Forum Open APIs

• A set of guides, implementation best practices and extensions in the TMForum ODA program and API program to settle on agreed methods to achieve the objective

• Catalyst Projects

1. Zero Touch Marketplace to prove ZTM and identify TMForum Frameworx and API extensions required. TMForum DTA Nov 2018

2. The Marketplace Catalyst focussed on adoption, to show the broader application of ZTM for different service types and service and providers TMForum DTW Nice, May 2019

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Zero Touch Partnering - Benefits

Rapid connection of new

partners

✓ Slash Integration Costs

✓ Connect a diverse range of supplier partners

✓ Rapidly enter new markets

Enables CSP Platform

business models

✓ Grow by packaging, bundling and adding as much value and convenience as possible for the customers.

✓ Combine Communications, SaaS, IaaS and On Premise Managed Services into customer solutions.

✓ Reselling and providing seamless operational integration for innovative cloud and managed service

offerings.

✓ Example Service Provider Scenario : https://vimeo.com/277423017/fe63061c00

Provides a ready market

for digital innovators

✓ Add the innovators to a broader operational solution.

✓ Target Verticals by combining value

✓ Rapid, Cheap on-boarding allows for experimentation

Reduces cost for

domestic and global

wholesale

✓ Support Partner Integration for all products without IT Dev

✓ Avoid re-keying

✓ Flow through orders and order updates

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Existing Branch

Site

SERVICE PROVIDER BUYER (BLACK)

Zero Touch Partnering ExampleMarketplace Integration DTA 2018 Catalyst

Service Provider DOMAIN New Partner DOMAIN

TMF679PORTALS & CHANNELS

APP

Offer CanvasOrder Management

Service Management

Customer

SUPPLIER PARTNER (RED)

TMF620

TMF622

SINEFA CLOUD

Register Probe

Subscribe Probe

portal.demo.telflow.com

sinefa.demo.telflow.com

Existing Branch

Site

Head Office New

Branch

Probe

DispatchProbe

Provision Access

Zero IT Dev!

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QUALIFICATION& CATALOG

PARTNER REGISTRY

Zero Touch Partnering

PARTNER ORDERING

✓ Register Partner API Endpoints

✓ Establish Credentials

✓ Discover offers available from partner

✓ Learn Characteristics/Attributes

✓ Qualify as available

✓ Order Capture

✓ Order Amends

✓ State Updates

✓ Inventory Query

✓ Change Orders

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PARTNER REGISTRY

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QUALIFICATION& CATALOG

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QUALIFICATION& CATALOG

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PARTNER ORDERING

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SERVICE QUALIFICATION& CATALOG

TMF679 & TMF620

PARTNER REGISTRY

PRODUCTORDERING

PRODUCTINVENTORY

PRODUCTCOMPOSITION

PUBLISHOFFER

Design TimeJourney

Zero Touch Marketplace Integration

Journey Recap

Run TimeJourney

PARTNER SERVICE ORDERING

TMF622

QUOTE

O O O

SERVICE ACTIVATION

portal.demo.telflow.com sinefa.demo.telflow.com app.sinefa.comService Provider Partner

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QUALIFICATION& CATALOG

PARTNER REGISTRY

Zero Touch Partnering

PARTNER ORDERING

✓ Used Engaged Party ABE inTMForum SID

✓ TMF679 Product Qualification API

✓ TMF620 Product Catalog API

✓ TMF622 Ordering API

✓ TMF637 Inventory API

Read the Draft Zero Touch Partnering Guide here http://www.dgitsystems.com/zero-touch-partnering/

Join the TMForum ODA and API programs to participate

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Experience the APIs ….

WHOLESALE PARTNERS (OFF-NET)

WEB PORTAL

CUSTOMER & PARTNER USERS

CUSTOMER & PARTNER SYSTEMS

VODAFONE NZ SYSTEMS

ORDER MANAGEMENT

Simple Orders

Complex Orders

OrderTracking

INVENTORY MANAGEMENT

Installed Assets

Inventory RelationshipsConfiguration

History

OPEN DIGITAL APIs

AUTOMATION

Configuration History

Process Definitions

BPMN 2.0 Process Engine

Intelligent Tasking

SLA Tracking &

Management

CATALOG

CATALOG inc. META MODEL

PRODUCT

SERVICE

RESOURCE

OFFER

ORDER

PROCESS

HUMAN TASK

MIDDLEWARE / EVENT BUS

PRODUCT ORDER COMPLEX ORDER INVENTORY + MORE

Vodafone Wholesale Platform by DGIT Systems

“EXPERIENCE” APIs

REPORTING

QUALIFICATION

PARTY / IDENTITY

PARTY / IDENTITY

CSM LAYER

ARCHITECTURE NOTES

• Component interactions are primarily event driven/reactive.• Catalog heavily informs behaviour of BPM.

• Dynamic selection of processes & human tasks.• Decomposition into internal & partner systems.

• Fibre• xDSL• Voice

LOCATION

SERVICE QUALIFICATION

NETWORK ORCHESTRATION

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PARTYMANAGEMENT

TMF632

PRODUCTCATALOG & QUALIFICATION

TMF620 & TMF679

PRODUCTORDERING

TMF622

PRODUCTINVENTORY

TMF637

CHECK YOURREWARDS

mobile.demo.telflow.com

YOUR TURN!Go to the URL please…

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PARTYMANAGEMENT

TMF632

PRODUCTCATALOG & QUALIFICATION

TMF620 & TMF679

PRODUCTORDERING

TMF622

PRODUCTINVENTORY

TMF637

CHECK YOURREWARDS

BANDWIDTHON DEMAND

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APIS

Create Order

PREDECESSOR CATALYST

Add Sites & Qualify

Add & Configure Order Items

Submit Order

Run Network Design

Raise Network Orders

Issue Partner Orders

Await Partner Orders

Review Network Topology

Billing 1

DEMONSTRATION STEPS

ETHERNET

VIRTUAL CIRCUIT

ENNI OPERATOR VIRTUAL

CIRCUIT

USER NETWORK

INTERFACE

NETWORK / INVENTORY MODEL

OVC-ENNI OVC-UNI

OVC-UNIOVC-ENNI

51 SERVICE DESCRIPTION

ORDERING SCENARIO

ORDER ORCHESTRATION

BILLING

OPERATOR A

OPERATOR B

TMF ORDER API v2.0

+ MEF SONATA

ORDER EXTENSIONS [REST JSON]

SEE IN ACTION AT HTTPS://VIMEO.COM/222332491/9D3E10BD23

TMF ORDER API v2.0 + MEF EXTENSIONS

TMF ORDER EVENT

API v2.0

CATALOG

ORDER

PARTY

INVENTORY

Customer

MEF CANTATA[DYNAMIC PORTAL]

INTERFACES

OR

FUNCTIONS

TMF ORDER EVENT API v2.0[REST JSON]

Billing 2

Billing 3