Zeeland Business Academy - Social Media 101

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ZCC/COZ Howard Miller Public Library Friday, February 11, 2011 Social Media 101

description

Part 1 of the City of Zeeland/Zeeland Chamber of Commerce Business Academy. Focused on the what, why and how of social media. Basic overview of tools, services and strategies.

Transcript of Zeeland Business Academy - Social Media 101

Page 1: Zeeland Business Academy - Social Media 101

ZCC/COZHoward Miller Public LibraryFriday, February 11, 2011

Social Media 101

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Jason Kehrer Husband. Father-to-be. Storyteller. Lifelong learner. Technophile.

Who am I?

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What is TIG?The Image Group Creative. Strategic. People. Integration. Communication. Cultural Imapct.

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A big deal.Social media?

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Twitter.

175 million on Twitter (75-100m active)...95,000,000 tweets per day.

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Facebook.

500 million active users.50% login...every day.130 friends average.700 billion minutes a month.

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LinkedIn.

90 million registered users.Executives from every F500.80% of companies use LI for hiring.2 billion people searches last year.

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Foursquare.

6 million registered users (3400% growth).Over 380,000,000 checkins.

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YouTube.35 hours of video uploaded every minute.176,000 feature films a week.3 networks, 24/7/365 for 60 years = 30 days of YouTube uploads.

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Style of communication.Tools + networks.

Social Media.

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Social Media. Short bursts. Constant stream. User-generated. Commenting + listening Sharing.

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Social Media.

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Community.Family.Being a regular.

Connection.

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Personality.Thought-leading and expertise.Have fun with your loyal base.Listen. Respond. Participate.

Business.

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Personality.Thought-leading and expertise.Have fun with your loyal base.Listen. Respond. Participate.

Business.

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Know your audience.Listen.Relevance - put it in context.50 vs. 500.Brand connection in between interactions.

Keys.

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Reputation management.Honesty.Voice, pace + permission.

Keys.

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But...

You have to know Your brand. Your story. Your customers. Your strategy. Your tools.

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How/What/Why?