Z22-1536B-1 GENERAL DYNAMICS. Z22-1536B-2 Combat Systems GENERAL DYNAMICS Land Systems / Land...

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GENERAL DYNAMICSGENERAL DYNAMICS

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Combat Systems

GENERAL DYNAMICSGENERAL DYNAMICS

Land Systems / Land Land Systems / Land Systems-CanadaSystems-Canada

Ordnance and Ordnance and Tactical SystemsTactical Systems

Santa Barbara SistemasSanta Barbara Sistemas

Armament and Armament and Technical Technical ProductsProducts

SteyrSteyrMOWAGMOWAG

European Land European Land SystemsSystems

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Who We Are

GENERAL DYNAMICS LAND SYSTEMS is a subsidiary of General Dynamics Corporation (NYSE: GD). Headquartered in Sterling Heights, Michigan, Land Systems designs, manufactures and supports land and amphibious combat systems for the U.S. Army, the U.S. Marine Corps and allied nations. Behind Land Systems' 65 year defense heritage is a commitment to provide high quality, technically superior, high value products and services to every customer. Land Systems has the leadership, financial resources, technology and strength of more than 9,800 employees who are dedicated to making the company the world's preferred supplier of a full spectrum of land and amphibious weapons systems. This dedication assures the stockholder, the customer and the nation that the name General Dynamics will always mean Strength on Your Strength on Your SideSide.

GENERAL DYNAMICSGENERAL DYNAMICSLand SystemsLand Systems

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GDLS Mission


General Dynamics Land Systems provides a General Dynamics Land Systems provides a full spectrum of land and amphibious combat full spectrum of land and amphibious combat systems, subsystems and components systems, subsystems and components worldwide.worldwide.

Our strengths are world-class design and Our strengths are world-class design and systems integration, superior production and systems integration, superior production and innovative life cycle support.innovative life cycle support.

We will deploy these strengths to meet our We will deploy these strengths to meet our customers’ needs in a changing world.customers’ needs in a changing world.

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CY2009 Overview

Combat Vehicles and Subsystems

Global Business Base

$5.4 Billion in Sales

9,800 Employees

ISO 9001-2000, 14001 & OHSAS 18001 Registered

SEI Level V Certified

ProductsProducts

AdvancedPrograms

7%

EFV6%

Light ArmoredVehicles

6%Specialty WheeledVehicles

13%

Stryker38%

Abrams30%

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International Programs

EgyptEgypt

MoroccoMorocco

Saudi ArabiaSaudi Arabia

IraqIraq

KuwaitKuwait

AustraliaAustralia

New ZealandNew Zealand

CanadaCanada

AfghanistanAfghanistan

QatarQatar

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U.S. Locations

Anniston Anniston Army DepotArmy Depot

Joint SystemsJoint SystemsManufacturingManufacturing

CenterCenter

ScrantonScrantonOperationsOperations

AmphibiousAmphibiousSystemsSystems

Tallahassee Tallahassee OperationsOperations

GDLSGDLSCentral Office –Central Office –

GDLS Logistics &GDLS Logistics &Engineering CenterEngineering CenterMuskegon Muskegon

Technical Technical CenterCenter

Shelby Shelby OperationsOperations

Robotic Robotic SystemsSystems

Ft. LewisFt. Lewis

Ft. WainwrightFt. Wainwright

GDLS FutureGDLS FutureCombat SystemsCombat Systems

Ft. RichardsonFt. Richardson

Ft. HoodFt. HoodCamp PendletonCamp Pendleton

Schofield BarracksSchofield Barracks

Pohakuloa Pohakuloa Training AreaTraining Area

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SQA Regions – Linked on Website


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Delegation Stamp STAMP RULES:

This stamp will always be kept under personal control and secured from unauthorized use (stamps are not borrowed or loaned).

Assignee must have independent authority to accept or reject product shipment(s). Must also be unencumbered from contacting their SQA Regional Manager with any questions or concerns.

Stamp use is only for its intended purpose, the review of GDLS product and documentation (a written/typed stamp number is not valid).

Immediately notify your GDLS Regional Manager if this stamp is lost, stolen, or if it cannot be used because of damage or wear.

Immediately notify your GDLS Regional Manager if you suspect any misuse of this stamp.

The stamp impression must be affixed to all copies of the shipping document only when compliance to the Purchase Order and TDP are fully met. This is the only form of product acceptance.


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Purchase Order Overview – General


*Land Systems – Canada PO# = 3xxxxxxxx GDLS-C Quality Clauses Rev. H

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Purchase Order Overview – T’s & C’s


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Purchase Order Overview – Quality Clauses


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Website Overview – www.gdls.com


Front Page – go through “Supply Chain Management” link

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Website Overview – PQA 3000


Cascading windows to “Quality Instructions” – or – see next slide

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Website Overview – Bookmark This Page


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Website Overview


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Item Unique Identification (IUID) Clause


Review Bar Code Packaging Review Bar Code Packaging RequirementsRequirements

Managed by SCM on iSupplier Managed by SCM on iSupplier Web PageWeb Page

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Technical Data Package (TDP)

Drawings Pro E Models Material Certifications Special Process Approval Quality Assurance Provisions (QAP’s) Quality Assurance Requirements (QAR’s) Program Release Approval (TRA) Supplier Quality Material Request

(SQMR) ApprovalGENERAL DYNAMICSGENERAL DYNAMICSLand SystemsLand Systems

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Supplier Quality Assurance Approximately 1250 Active Suppliers (GDLS & GDLS-C)

No Receiving Inspection – Parts go directly to Plant Production Only receipts from Oracle create Supplier Ratings

SQA is managed by Regional Managers using the TipQA Database Supported by Contracted Quality Field Representatives

Supplier Corrective Actions Deferred Corrective Action Letter

Notification to Suppliers for each nonconformance (TipQA NC document). Supplier expected to address the nonconformance internally – no formal reply

is required. VIDA audit will verify corrective actions are addressed and closed.

Formal Corrective Action by Regional Managers 3 or more pieces of the same part number rejected as Supplier Responsible in

a month (TipQA CA document is supported by NC document(s)). Notification via email from SQA Regional Manager to Supplier Quality Manager/ Supervisor/Contact for CA response.

Intensive Management System On a quarterly basis, Suppliers with an acceptance rating below 98% for a 12

month period are reviewed by a panel with representation from SQA and Supply Chain Management. A complete review of the Quality history is done and recommendations are made of actions to be taken to improve the rating.


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Material Conformance Assurance

FIRST PIECE INSPECTION (FPI) / DELTA FPI If QY-11 is called out on the Purchase Order, the following conditions will require a

First Piece or Delta First Piece Inspection upon completion of the Suppliers own FAI, AS9102, or internal part inspection acceptance criteria.

The FPI Directive and Quality Alert mustmust be completed by a GDLS Inspector

1) New Part Number or Engineering change to Supplier/Product2) Prime or Sub-Tier Material, Manufacturing, or Process change to part3) 12 month break in production4) Corrective Action (process change that brought part back into conformance)

SUPPLIER QUALITY MATERIAL REQUEST (SQMR)Suppliers without design authority are not authorized to conduct Material Review Board (MRB) activities. This authority resides at the appropriate Plant. MRB authority will be stated on the P.O. for those Suppliers that are authorized.

The SQMR & CA response are coordinated thru your Regional Manager.

Review the SQMR Form and submittal process in the PQA 3000.


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Inspection Delegation Audit Checklist (SQ-905)[refer to TipQA Supplier Master for annual monthly schedule]

1. Verify address, quality assurance manager, email address, and phone number per Supplier Master. List changes in 'Auditor's Remarks'.

2. Does the supplier have the current PQA 3000 [http://www.gdls.com - Procurement link]

3. Does the supplier understand GDLS Purchase Order Quality Clause language (NCG [PQA 3000 pg. 4], ID, FPI, FAI)?

4. Are shippers/packing slips stamped by the ID Delegate?

5. Are the Inspection Delegate Stamps in control of the delegate?

6. Are there any GDLS purchase orders requiring First Article Test (FAT)? (QY2)

7. Are there any purchase orders requiring Control Test (CT)? (QY3)

8. Does the suppliers' purchase orders require First Piece Inspection? (QY11)

9. Does the supplier use software for product acceptance?

10. Are there any suppliers' purchase orders containing graded fastener requirements?

11. Does the supplier understand the GDLS purchase order takes precedence over conflicts in other documents within the technical data package?

12. Randomly select two shipments made since last visit. Validate supplier conformance thru records listing the following information: - P O Number / Supplement Number - Part Number - Revision Number - Conforms? (yes / no - report issue(s) under 'Auditor's Remarks').

13. Have there been any nonconformances reported since the last audit per attached nonconformance report?

14. List current E-Mail Address. {Critical for delivery of TipQA system generated documents}


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Supplier Quality Rating by Region


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Summary

Customer Focused

Empowered Employees

Leading Edge Technologies

Quality Products

Competitive Pricing

Z22-1536B-1 GENERAL DYNAMICS. Z22-1536B-2 Combat Systems GENERAL DYNAMICS Land Systems / Land...

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