YOUR WORKPLACE TECHNOLOGY PARTNER

www.ebcgroup.co.uk

PRINT SOLUTIONS

We identify, supply and manage the most efficient and cost effective print solution for your business.

IT SERVICES & SOLUTIONS

A comprehensive range of services from IT support, cloud computing, hosting and disaster recovery.

AS A TOTAL SOLUTIONS PROVIDER WE ENABLE YOU TO RUN YOUR BUSINESS,

WHILST WE PLAN, IMPLEMENT AND MANAGE YOUR IT AND TECHNOLOGY

CONTENTS

INFORMATION MANAGEMENT

Improve the quality, security and value of your data by enhancing the way you store, analyse and share information.

TELEPHONY & CONNECTIVITY

A range of communication solutions, including connectivity, Wi-Fi, hosting and telephony.

ABOUT US

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PRINT SOLUTIONS

WHY CHOOSE US?

To improve your print environment and reduce costs you will need

to gain an understanding of your entire process, from hardware

and servicing to all your document workflows. We can perform a

company wide audit to create a report and print strategy designed

to meet your specific objectives. We will manage the project from

inception, through to implementation and ongoing support.

OUR SERVICES

We have established strong partnerships with the leading

hardware manufacturers and support thousands of different device

models across their ranges, including networking and monitoring.

Our iSense print service gives you a guaranteed level of service,

pro-actively identifying and resolving potential printing issues

before your employees are affected, including automated toner,

meter readings and maintenance alerts.

Our Managed Print Service involves more than simply sourcing

and servicing your printers. Through consultation, we will produce

a roadmap of your business, set objectives and provide continuous

monitoring to help improve processes and reduce costs.

Documents whether in paper or digital format are a vital

part of businesses, yet most companies don’t realise or

account for how much time and money they spend on

printing, print devices and document workflows.

With over 25 years’ experience in print management, EBC

Group can help your business take control of your print

environment and reduce your costs by up to 30%.

We can identify, provide and manage the most

efficient and cost effective print solutions for

your business

Sourcing & implementation of devices

Wide format and production printers

Fully managed service - iSense

Comprehensive Managed Print Service

Document capture and output

Print control and management

WE CAN PROVIDE:

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DOCUMENT CAPTURE

In today’s busy workplace, the need for

businesses to effectively capture and manage

documents is essential. EBC Group provide

the latest in Document Capture solutions,

helping your business manage the scanning and

storage of documents, whilst integrating with

existing information systems, aiding regulatory

and compliance requirements and information

security.

PRINT CONTROL

For businesses trying to curb costs and

improve workplace efficiency, improving print

environments is often an area that is overlooked.

Providing you with complete clarity into your

print processes, EBC Group’s print solutions

give you the control to monitor, track and secure

your businesses printing, helping reduce costs

and increase productivity.

MANAGED PRINT SERVICES

As businesses are increasingly forced to do

more, with less, printing costs can add up unless

a clear strategy is in place. EBC Group can

identify, provide and manage the most efficient

and cost effective print solution, providing a

road map of your business, and helping you set

clear objectives and ongoing monitoring to help

you improve processes and reduce costs.

ISENSE SERVICE

Although print is still an integral part of any

business, keeping on top of the maintenance

and upkeep of devices at times can seem like a

real headache. The iSense print service gives

you a guaranteed level of service, pro-actively

resolving potential issues before you’re even

aware, in addition to including automated toner,

meter readings and maintenance alerts.

MULTIFUNCTIONAL DEVICES

Choosing the right print device is a decision

that should consider the demands of your

business now, and in the future. Our expertise

and partnership with leading suppliers can help

you make an informed decision, offering a range

of multifunctional devices that help streamline

print volume, secure documents and provide

unmatched flexibility, in addition to matching

your needs and budget.

PRODUCTION PRINTERS

For businesses, a production printer is often

a significant investment that brings long-term

cost saving benefits as well as increasing your

productivity and flexibility. Ensuring you get

the quality and performance that your business

requires, EBC Group’s industry leading print

devices provide exceptional performance, whilst

our hardware and software solutions take care

of the entire process.

Our print solutions include:

PRINT SOLUTIONS

4 T: 0121 585 4400 E: hello@ebcgroup.co.uk W: www.ebcgroup.co.uk

WHY CHOOSE US?

We will gain an in-depth understanding of the information within

your business, how it’s currently used, shared and stored and

what your objectives are for gaining value from it. So whether

your organisation is simply looking for a storage system to process

invoices more efficiently or requires an advanced business

intelligence tool for gaining insights into your customers, we can

design, implement and manage the correct solution for you.

OUR SERVICES

Our expertise in EIM means that we can create a solution bespoke

to your business which provides a formalised way of organising,

storing and sharing your organisation’s documents, and data

throughout its lifecycle.

If your organisation deals with large amounts of incoming

paperwork such as invoices which then need to be shared around

the business and securely stored we can provide you with software

that will enable you set up automatic and seamless workflows to

manage the process for you.

Our Business Intelligence solutions enable you to analyse and

utilise the data within your business to make strategic designs and

improved interactions with your customers.

Information is available in both electronic and physical

formats and an organisation needs to be capable of

managing the vast amounts of data throughout its entire

lifecycle. The focus of Information Management is the

ability of organisations to capture, manage, preserve,

store and utilise the right information to the right

people at the right time. This data can then be analysed

for insights that lead to improved decision making and

strategic business moves.

Improve the quality, security and value of your

data by enhancing the way you store, analyse and share information

WE CAN PROVIDE:

Enterprise Information Management (EIM)

M-Files implementation and custom development

Intelligent capture

Document workflow

Business Intelligence (BI) solutions

Data solutions

INFORMATION MANAGEMENT

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Our Information Management solutions include:

DOCUMENT WORKFLOW

Have you ever considered all the steps a

document such as an invoice goes through once

it enters your business, the time and cost it takes

for each person to handle it and the number of

copies stored within the business? A workflow

solution will enable you to create an automatic

process that saves your business time and

money.

BUSINESS INTELLIGENCE

Our Business Intelligence (BI) solutions enable

you to better understand and utilise your

business critical data. Using processes such

as data mining, online analytical processing,

querying and reporting we will help you analyse

your data and use it to make strategic business

decisions.

ENTERPRISE INFORMATION MANAGEMENT

There are many different terms, so it’s easy to

get lost in acronyms: EIM, ECM, ERP, CRM,

so simply put it’s about storing and managing

your documents and data (documents, projects

and business processes) and then enabling you

to share them and combine them with other

systems to get analytics and make meaningful

business decisions.

M-FILES

M-Files is an award-winning EIM platform that

goes far beyond what can be achieved with a

simple document management system. As a

gold partner and 3 times winner of ‘Custom

Developer’ award we are uniquely placed to

understand how to utilise the M-Files platform

to create bespoke solutions for your business.

INTELLIGENT CAPTURE

Many organisations invest in technologies to

improve the flow of data, but because of manual

inputting and scanning of data end-up with

slow and costly bottlenecks. Our solution will

accurately sort paper and electronic documents

based on their content and automatically pass it

to other areas or applications in your business.

DATA SOLUTIONS

You may have heard of ‘Big Data’, which is

the term for the large volume of data, both

structured and unstructured, that flows

around a business on a daily basis. We can help

you harness the true value of your data from

predicting buying behaviours to finding new

opportunities that can enhance your business.

INFORMATION MANAGEMENT

T: 0121 585 4400 E: hello@ebcgroup.co.uk W: www.ebcgroup.co.uk6

IT SERVICES & SOLUTIONS

WHY CHOOSE US?

As an award winning, forward-thinking provider we work in

partnership with our customers, listening to their issues before

providing a tailored solution to meet their objectives. Using our

expertise we can dramatically reduce IT maintenance costs and

increase the quality and reliability of your IT infrastructure and

systems. Having invested significantly in our secure privately

owned dual data centres, we can provide full failover and ensure

you have constant access to your data and systems 24/7.

OUR SERVICES

As a total solution provider EBC Group offer a comprehensive

range of IT services from support to infrastructure projects.

Whether you require an on-premise or cloud-based solution, we

will work with you to deliver a secure, high performance solution.

We understand that the smooth running of your IT is critical

to your business and we ensure that your IT systems are

professionally monitored and supported. Our real-time 24/7

monitoring software means we can proactively identify, prevent

and resolve issues before they impact on your business.

By planning, implementing and managing your IT, we

enable you to concentrate on running your business.

We understand that your time and IT resources may be

stretched and by working in partnership with you, we

will deliver the right solution for your business, with a

transparent pricing structure, where you only pay for the

elements you need.

A comprehensive range of services from

IT support, cloud computing, hosting and disaster recovery

WE CAN PROVIDE:

A wide range of managed IT services

Qualified technical engineers and support

Privately owned dual data centres

Fixed monthly bill, scale up or down

Private or hybrid cloud solutions

24/7 support and monitoring available

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Our IT services & solutions include:

EBC CLOUD

Being able to access and collaborate information,

anywhere at anytime and on any device gives

your employees the freedom and productivity

only associated with cloud systems. Providing

our own cloud capabilities and solutions, EBC

Group can significantly reduce your capital

spend and help you control your budget with our

private hybrid cloud solutions.

HOSTING

The pressure to do more and faster is a

demand all businesses now face, as customer

expectations continue to grow. EBC Group

offer flexible and affordable hosting solutions,

allowing you to outsource any number of your

business systems or applications, freeing time

and resources and allowing you to focus on what

really matters.

MANAGED IT

Having a reliable IT system is crucial for the day-

to-day running of any business. EBC Group’s

managed IT will support and maintain your key

IT system elements, leaving you to concentrate

on your business. Our services will allow your

business to dramatically reduce IT costs,

increase efficiency and provide total peace of

mind.

DISASTER RECOVERY

In the event of a disaster, are you able to bring

your businesses critical services backup in

minutes rather than hours? Whether you have

a physical or virtual environment, EBC Group’s

cutting edge techniques can backup and restore

your systems and applications to meet your real

time objective (RTO) working alongside your

live environments with no disruption.

FIREWALLS & SECURITY

With many cyber threats failing to be addressed,

a lack of security could cost your business

significant financial loss and damage to your

reputation . Providing the latest in security

defence systems, EBC Group’s firewall solutions

provide intelligently layered security and

uncontended performance, protecting your

essential data, saving you time and money.

VIRTUALISATION

With technology continuously evolving, the

cost and time required to keep on top of these

changes can often be difficult for businesses.

Virtualisation makes your infrastructure vastly

simpler and more efficient, applications get

deployed faster, performance and availability

soar and operations become automated,

resulting in IT that’s easier and less costly to

own and manage.

IT SERVICES & SOLUTIONS

T: 0121 585 4400 E: hello@ebcgroup.co.uk W: www.ebcgroup.co.uk8

Access to state-of-the-art communication technologies is

vital for running a business effectively and we can provide

you with high quality, business grade connectivity and

telephony. Simplify and lower the cost of your business

communications by bringing together voice, data and

the Internet in one easily managed solution. Instead of

relying on separate networks, systems and providers, you

can consolidate all your communications, helping serve

customers more efficiently and lowering costs.

Improve your workplace’s communication

technology with our range of solutions, including

connectivity, Wi-Fi and telephony

BENEFITS OF UNIFIED COMMS:

IP telephony – on-site or hosted

VoIP and SIP solutions

From broadband to private networks

Business grade Wi-Fi solutions

Save money on your calls and lines

Unified communication solutions

TELEPHONY & CONNECTIVITY

WHY CHOOSE US?

We have invested significantly in our infrastructure and privately

owned dual data centres which are a Point of Presence, providing

secure uncontended access to the internet. We can combine all of

your communication elements into one simple to manage platform.

OUR SERVICES

Our VoIP telephone system offers a scalable solution and provides

the highest level of call quality. VoIP enables you to scale up or

down, only paying for what you need. Our cloud telephony provides

further cost savings and provides even greater flexibility for your

business.

We can provide a range of connectivity options, including a private

leased line which provides an uncontended connection, with

speeds of up to 10G, alongside industry leading SLA latency targets

and response times.

Our Wi-Fi solutions ensure that you get maximum internet speeds

across your network, whether you operate in an office, warehouse

or stadium. Our portal system ensures easy monitoring and control

of your network, including private and public access.

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Our telephony & connectivity includes:

TELEPHONY & CONNECTIVITY

CALLS & LINES

With even the smallest businesses making

hundreds of calls each week, finding a package

or technology such as VoIP or cloud telephony

that offers excellent service and value for money

is essential. EBC Group can help you consolidate

your lines and calls, making considerable savings

and ensuring your business is on the best fit

package by checking each month that call costs

are the lowest available.

CLOUD TELEPHONY

Providing both on-site and off-site VoIP

telephony solutions, EBC Group’s cloud

telephony systems are hosted direct from our

privately owned dual data centres, meaning you

don’t require software or servers, and only pay

for what you need when you need it. We work

with leading manufacturers to offer a diverse

range, from basic user systems to advanced

multi-feature systems.

BUSINESS MOBILES

Mobile phones are a valuable tool for business,

offering significant benefits and allowing

employees to stay in touch with their offices,

customers and suppliers, anywhere, at any

time. EBC Group provide mobile packages

that are designed on a flexible, bespoke basis,

consolidating your expenditure whilst providing

the latest in smartphone technology.

WI-FI

EBC Group provide innovative Wi-Fi solutions

that uniquely solve the challenges of ever-

growing Wi-Fi network demands, and means

you no longer have to settle for consumer level

Wi-Fi. Our range of high performance access

points deliver a highly flexible, high performance

Wi-Fi solution to address a wide variety of

applications and environments, including indoor

and outdoor and both private and public users.

CONNECTIVITY

No matter the size of your business, the ability

to connect to the Internet and communicate

with your clients effectively is central to your

success. EBC Group offers a range of high

speed business-grade connectivity options, that

are designed to fit with your business needs

and budget. Our solutions range from simple

business broadband, to dedicated private leased

lines.

UNIFIED COMMUNICATIONS

As your business grows, so does the need

for your employees to access real time

communication methods. EBC Group offers

a host of Unified Communication solutions

that integrate and unify your existing business

processes. Email, text and voice work seamlessly

with live voice, audio, video conferencing, and

web collaboration in one interface.

T: 0121 585 4400 E: hello@ebcgroup.co.uk W: www.ebcgroup.co.uk10

ABOUT US

We are an award winning managed service provider and

have been the trusted partner of businesses for over 25 years –

discover how we can work with your business.

Because we offer a comprehensive range of managed services, you can rely on us to

provide everything from; Print Solutions and Information Management to Managed IT,

Cloud Computing, Disaster Recovery, as well as Telephony and Connectivity...

We offer a fully comprehensive service

so outsourcing to EBC Group will give you

significant benefits:

Unlike some other providers we

don’t need to outsource anything

to third-parties:

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www.ebcgroup.co.uk

The simplicity of only needing

to deal with one supplier

Privately owned, secure onsite data

centre, with failover at secondary site

Significant cost savings across

different services and solutions

Immediate access 24/7 to your

data, applications and systems

Less risk for you – we can take

responsibility for all your services

Managed, maintained and supported

by our own specialist team

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GET IN TOUCH

T: 0121 585 4400 E: hello@ebcgroup.co.uk W: www.ebcgroup.co.uk