YOUR TRUSTED PARTNER FOR STRATEGY,

COMMUNICATIONS AND CHANGE

Making great things happen

MIH Solutions is a first-rate strategy, change and communications consultancy. Our portfolio of services ranges from crisis handling, PR and media training, to developing and implementing corporate vision and strategy, staff and stakeholder engagement, and programme management. We also offer extensive development, coaching and facilitation services to support teams and individuals from Board-level to the front-line.

With our proven experience and expertise, you can be certain that we will help you achieve your goals, however complex, and support you and your organisation in maximising success.

We specialise in ensuring that client needs are delivered to a first-class standard - on time, every time

OUR SERVICES

STRATEGY AND DIRECTION

Does your organisation have clear direction, and is everyone signed up to making it happen? Our strategy experts can help you articulate a clear vision whilst gaining buy-in from your staff and other key stakeholders.

COMMUNICATIONS AND PR

Need help to create excitement, win hearts and minds or manage a sensitive issue? We have an impressive track record of promoting organisations and their services, as well as successfully handling high-profile, complex issues.

We always seek to add the maximum possible value to you and your organisation. Our approach is fundamentally collaborative and we work with you as a trusted partner. Our activities are tailored in a way that is right for you, we make the best use of the people and resources available, and we keep all relevant parties in the loop. We understand that time is precious and, whilst we specialise in the strategic stuff, if you need extra help we don’t mind rolling up our sleeves to make things happen.

CRISIS HANDLING

Is your organisation ready for the next crisis? Or perhaps you’ve got a complex issue to deal with? We have an excellent track record of handling high-profile media issues and other crises in a way that minimises reputational damage and keeps key stakeholders on side.

STAKEHOLDER MANAGEMENT AND ENGAGEMENT

Are you getting the most out of your stakeholder relationships, and are stakeholders getting what they need from you? Our highly effective stakeholder development and management services help our clients to forge and strengthen critical relationships and win hearts and minds.

COMMUNICATIONS AND MEDIA TRAINING

Do you want confident, capable and willing spokespeople to help promote your organisation or defend it in a crisis? Need help to develop essential communications skills or have a capability gap? We deliver high-quality media and communications training and development programmes, tailored exactly to your needs.

INSIGHT AND RESEARCH

Do you need more grip on the reputation of your organisation or service? Perhaps you want to know what others are thinking or wish to get a floundering project back on track? We are skilled in undertaking research to gain critical insight that will help inform your next steps.

EVENTS MANAGEMENT

Need to organise a successful event? Keen to ensure that every detail is covered and all you need to worry about is turning up? We have a proven track record of delivering high-quality events, from galas and awards programmes to large-scale conferences, seminars and forums.

ESTABLISHING HIGH PERFORMING COMMUNICATIONS TEAMS

Present communications arrangements not working for you? We are well versed in developing high-performing teams and communications arrangements, whether complete transformations or supporting existing teams to go from ‘good’ to ‘great’.

COACHING AND FACILITATION

Need help to develop clear goals or ensure success? Want to enable effective teamworking, improve performance, health and wellbeing, or tackle a personal matter? Wherever you, your team or your organisation find yourselves or aspire to be, our experienced coaches and facilitators can help you.

HEALTHCARE INSPECTIONS AND REVIEWS

Healthcare inspection or review coming up, or didn’t quite go to plan? Our support can help you achieve the outcome your organisation deserves. With first-hand insight from our CQC specialist advisor, we can support you in preparing effectively for inspections as well as other reviews or challenges. We can also create excitement following a positive report, help you to manage difficult messages, or support transformational change.

PROGRAMME MANAGEMENT

Do you require support to deliver one or more high-profile projects? Perhaps you need programme leadership or help where things aren’t going to plan. Our accomplished programme experts can support you in making things happen, no matter what stage or state your projects are in.

They successfully created an amazing buzz both within and outside the organisation, helped to improve our reputation, boosted staff morale, and strengthened many of our key stakeholder relationships

Lance McCarthy, Chief Executive

Through their expert facilitation and strategic insight, they helped us achieve clarity and consensus regarding our strategic goals and key areas of focus. Their approach ensured buy-in from clinical leaders, healthcare partners, local people and other key stakeholders

Dawn Smith, Chief Officer

The insight, advice and guidance they gave us was invaluable in helping us prepare for our inspection, and helped to strengthen the Board’s confidence

Alison Smith, Executive System Chief Nurse

The media training day was so well done it felt real. I have done media training before, but this was a whole new level

Dave Winter, Assistant Director of Operations

MIH Solutions led a restructure and supported us with a particularly difficult issue, which required significant influencing and persuasive skills, as well as tenacity to see things through to a conclusion. It was a very significant contribution that they made

Sue Noyes, Chief Executive

I have benefitted greatly from their extensive knowledge and rare combination of insight, experience, challenge, and encouragement. Their understanding of leading complex change has helped me to define and develop my own leadership

Paul Devlin, Chair

Office: 01283 221568Email: info@mihsolutions.co.uk

www.mihsolutions.co.uk

Strategy Communications Change