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  • 1.Your transformation through Innovation & industrialization - with a Business Information Service Center Patrik Karlsson, Capgemini Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | Date Rights Reserved Copyright Capgemini 2013. All 2013 IBM Corporation

2. Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved2 3. Who amI? Patrik KarlssonManaging Consultant,BI Architect, Business Developer, Project Manager 20+ years experience within BI/DW CBIB (Certified Business Intelligence Professional Member of Capgemini global Expert Connectprogram within Business Information Management@BIPatrikYour transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved3 4. Today's objective:How you can enable your Organization to takeOne approach to Business Intelligence to deliver better, faster, more reliable, more business relevant information & insight to the businessYour transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved4 5. Agenda Objective of the Day Current situation Business Information Service Center (BISC) The basics The Anatomy of a BI Service Center The Setup What's the Gain?Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved5 6. What we hear from our Clients:I Cant trust the information I get.We have an army of people who spend their days building XLS reports.We are running full speed just to keep up with the fixes.It is a nightmare to manage the multiple vendors we have.IT Business Cost to deliver reports is too highI cant get the Information I need.The business wants more analysis every day.Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved6 7. And at the same timeWe get NewDemands Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved7 8. Customer insight: Understanding and segmenting customers based on their behavior (sales, web transactions, call center logs, social media) Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved8 9. Operational/ Supply chain data: Real-time movement data from RFID. Analytics is offering the ability to achieve a new level of Optimization.Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved9 10. Asset optimization: Understanding how my assets are performing Which need renewing, Predicting asset failure and setting up maintenance on this basis.Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved10 11. Big Data: Harnessing new data sources rapidly. Every business is being challenged with new data sources social media, equipment sensor data, smart meters, web logs, call transactions,Insight from unstructured data: With 80% of an organizations data in unstructured form (email, text, call logs ) organizations are looking to harvest this information to improve insight . Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved11 12. The New Requirements High demands on the internal organization High Workload Several Different BI Tools Skill Shortages IT & Business not alignedYour transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved12 13. The New Requirements High demands on the internal organization High Workload Several Different BI Tools Skill Shortages IT & Business not alignedWe have the solution and the method to succeedYour transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved12 14. Business InformationService Center Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved13 15. The Basics of a BISC 16. What is a BI Service Center?BI Transformation + Managed ServiceInformation strategy The people and processes to engage with Business and IT to deliver meaningful BI where and when neededSupports/promotes effective use of BI to drive business strategy+Client-side people and processes IndustrializedIndustrialized Rightshore deliveryBI development and support RightshoreYour transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved15 17. Enables the end product to be Delivered atmuch lower costOnshore BI teamBI FactoryYour transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved16 18. 375Years75 85 % OffshoreOnshoreDevelopment & Support Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved17 19. We can scale up and scale downthe factory according toDemand Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved18 20. BusinessInformationWhy should you have aService Center?Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved19 21. Client need Mission CriticalReliable, high quality BIOur response BI Service Center provides a firm, reliable and consistent basis for rapid, effective information delivery.Scaling UpNice to haveMore with lessOur approach increases productivity. With Rightshore, costs come down by up to 50%.IndustrializedBI & AnalyticsAccelerated multi-stream development, with flexible resourcing, means capacity adapts rapidly to need.We can run multiple parallel streams, assuring consistency and managing dependencies.Business focus on analyticsClient staff dedicate their time to adding value throughinformation not manipulating spreadsheets.Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved20 22. Let me Show you theAnatomy of a BI Service CenterYour transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved21 23. BI Environment review & hardening Work on your core BI platform and BI architecture to make it suitable for industrialization.Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved22 24. BI Environment review & hardening Work on your core BI platform and BI architecture to make it suitable for industrialization.Set up BI Service Center Infrastructure Establishing the process both onshore with business and IT and in the BI Factory (on or off-shore)Your transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved22 25. BI Environment review & hardening Work on your core BI platform and BI architecture to make it suitable for industrialization.Set up BI Service Center Infrastructure Establishing the process both onshore with business and IT and in the BI Factory (on or off-shore)Innovation and Continuous improvement Delivering productivity and process improvements and bringing new technology innovations into the programYour transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved22 26. BI Environment review & hardening Work on your core BI platform and BI architecture to make it suitable for industrialization.Business & IT engagementSet up BI Service Center Infrastructureto establish clear objectives and roadmap for information requirementsEstablishing the process both onshore with business and IT and in the BI Factory (on or off-shore)Innovation and Continuous improvement Delivering productivity and process improvements and bringing new technology innovations into the programYour transformation through Innovation & industrialization - with a Business Information Service Center, 2013-10-17Presentation Title | DateCopyright Capgemini 2013. All Rights Reserved22 27. Setting up the BI Serv