YOUR SUCCESS IS OUR PRIORITY! - Amazon S3

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CONTROL YOUR PRICES OWN YOUR CUSTOMER RELATIONSHIPS MAXIMIZE YOUR RECURRING REVENUE YOUR SUCCESS IS OUR PRIORITY! UNIVERGE BLUE® PARTNER PROGRAM

Transcript of YOUR SUCCESS IS OUR PRIORITY! - Amazon S3

Page 1: YOUR SUCCESS IS OUR PRIORITY! - Amazon S3

CONTROL YOUR PRICES

OWN YOUR CUSTOMER RELATIONSHIPS

MAXIMIZE YOUR RECURRING REVENUE

YOURSUCCESSIS OUR PRIORITY!

UNIVERGE BLUE® PARTNER PROGRAM

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UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY 2

Maximize your profits while delighting your customers with Unified Communications (UC), video conferencing, chat, file sharing, webfax, contact center, and backup and disaster recovery from NEC.

When you partner with NEC, your company is backed 100% by us. NEC’s 360° approach to Channel Partner success makes it easy to sell, set up, manage, and support cloud services while earning more revenue, owning your customer relationships, and building value for your businesses.

NEC HELPS PARTNERS SELL MORE, MAKE MORE, AND KEEP MORE. HERE’S HOW...

PARTNER WITH NEC YOUR SUCCESS IS OUR PRIORITY!Becoming an authorized NEC Channel Partner means having access to our award-winning communication and IT solutions as well as our expertise built on being a global technology leader for over 120 years. So, are you ready to partner with NEC to maximize your profits and grow your business?

“NEC allows partners to sell under their own brand. This partner model is unique in comparison to other UCaaS offerings and allows businesses to better control the end user experience while keeping

costs in line.”

Paul Diesu, CEO of Forerunner Technologies

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UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY 3

8 GREAT REASONS TO BECOME AN NEC UNIVERGE BLUE® CHANNEL PARTNER

CHOICE ON-PREMISES, CLOUD, OR HYBRID

At NEC we cover all bases We have no agenda – we provide what’s best for each end user and each reseller

And we don’t push anyone into a solution they aren’t happy with! Our file sharing and BACKUP & RECOVERY options include everything from file collaboration and personal file backup to complete, secure data storage, management, and recovery - on-prem or in the cloud

WE WORK FOR YOU NEC’S UNIQUE CHANNEL PARTNER PROGRAM

Do you want to WORK FOR your cloud technology VENDORS? OR Do you want your cloud technology vendors to WORK FOR YOU? NEC is committed to WORKING FOR YOU with a dedicated UNIVERGE BLUE team whose sole purpose is to seek out opportunities to pass along to YOU!

Our large on-premises customer base provides a ready-made market for transition to UNIVERGE BLUE!

KEEP CONTROLCUSTOMER OWNERSHIP

Unlike other vendors – YOU can choose to control your branding, YOU control your billing, YOU control your pricing, and YOU keep your customer ownership

YOU CHOOSE the channel partnership model that best fits your business

RESELLER VALUE SO WHAT MAKES US DIFFERENT FROM RINGCENTRAL® OR 8X8®?

By owning the customer relationship, you create real business value (5x) over getting commissions

Channel Partners who own the customer relationship and invoice their customer have a 2 to 3x greater business valuation

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CRAZY SIMPLE 10+ CLOUD SERVICES. 1 PROVIDER!

NEC’s UNIVERGE BLUE is one of the broadest cloud services platforms globally. In addition to UCaaS, BLUE offers cloud contact center (CCaaS), file sync, chat, video collaboration, webinar, CRM integrations, BACKUP & RECOVER as a service, and more

Grow your solution with your customers Offer your customers cost savings and IT consolidation Build recurring revenue streams with the SAME customers!

TRUST STAY SAFE & SECURE

You can trust NEC to provide transparent, up-to-date information on network operations, security, privacy, and compliance

Our 99.999% uptime guaranteed SLA offers a 100X better uptime commitment than many other providers

WE MAKE IT EASYEVERYTHING FROM QUOTE TO CASH

Our specialized, cloud and vertical industry subject-matter experts actively assist our channel partners across the entire customer lifecycle: marketing, sales, support, deployment, integrations, migration + more.

There’s just ONE bill, ONE support team, and ONE control panel. And you can use our services at a significant discount in your business.

STABILITY GLOBAL #1 TECHNOLOGY LEADER

Becoming an authorized NEC Channel Partner means having access to our expertise built on being a trusted global #1 technology leader for over 120 years. When you partner with NEC, we have your back – both today and tomorrow. Your success is our priority – we work for you

Many cloud vendors come and go. We’ve been around since 1899 and we’re here to stay – Your Success is Our Priority!

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WHAT IS UNIVERGE BLUE® CLOUD SERVICES

A fully integrated unified communications platform that combines phone system, audio/video conferencing, screen sharing, chat, text messaging, file management, and webfax plus more.

No phone system hardware to buy, install, manage, upgrade, or replace

Service is based on number of users and not on number of lines

Voice and data are consolidated onto one network for centralized management

Flat, per-user rates include no extra or hidden fees but set monthly costs

Desktop and mobile applications make collaboration easier whether on-site or working remotely

100+ enterprise-grade calling features are included in the service for optimal functionality

UNIVERGE BLUE® MEET – A powerful online meeting solution provides HD audio and video, interactive collaboration tools, screen sharing, and artificial intelligence capabilities

UNIVERGE BLUE® SHARE – Provides secure internal and external file and document sharing. Saves, synchronizes, and shares latest document versions from any device. Real-time backup with antivirus protection is included to guard against unauthorized or intentional document and file interceptions

UNIVERGE BLUE® WEBFAX – Virtual, paper-free fax coordination - receive, manage, and send faxes via the web

A full suite of cloud services ranging from integrated phone system, video conferencing, messaging, and contact center to backup and disaster recovery. NEC – bringing it all together.

A highly reliable, secure, full-featured contact center solution. With UNIVERGE BLUE ENGAGE contact center, you can differentiate from the competition where it matters most – the customer experience.

Supports multi-site contact centers and remote agents Customizable call flows and QA features Voice, chat, and email queues are combined into a single omni-channel experience

Real-time customer insights speed agent-customer interactions

Dynamic notifications Deep historical reporting Seamlessly integrates with UNIVEGE BLUE® CONNECT

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BRINGING IT ALL TOGETHERNEC UNIVERGE BLUE®

Allows companies to host large-scale virtual events. Presenters use video, audio, and screen sharing to reach audiences anywhere. Participants are encouraged to engage in real-time through Q&A, emojis, and live polls.

The integrations platform for UNIVERGE BLUE® CONNECT and/or UNIVERGE BLUE® ENGAGE contact center connects powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications – driving higher productivity and increasing customer retention with no heavy costs.

Data protection in the cloud, on-premises, and anywhere in between. UNIVERGE BLUE® BACKUP & RECOVER offers a broad set of fully integrated services to manage and protect critical proprietary information and data and is built on NEC’s award-winning server, storage, and software-defined networking technology.

Choice of dynamic delivery models ranging from fully managed backup service and cloud storage by NEC to self-managed with NEC providing on-prem and/or off-prem cloud storage

Secure and optimized backup and disaster recovery architecture built on NEC’s own award-winning storage infrastructure, including deduplication, compression, and data verification

Centralized control and protection of company data which offers total control of all corporate backup data ranging from bare metal virtualized servers to applications, databases, files, and endpoints

Service and Support with a fully staffed Network Operations Center (NOC) to manage and support entire backup process as well as restoration assistance delivered 7x24x365

Not your typical cloud communications services. Offers integrated capabilities such as video conferencing, chat, text messaging, file management, webfax, and more through a single license. Plus provides pre-built and custom API integrations into everyday business applications, an optional full-featured webinar application, and backup and disaster recovery solutions.

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NEC MAKES IT EASY TO SELL UCaaS & CCaaS

Don’t fall for the myth that Unified Communications as a Service (UCaaS) or Contact Center as a Service (CCaaS) are difficult to understand, or that they are too complex to install and support. Selling NEC’s UNIVERGE BLUE® CONNECT and ENGAGE along with your own service is EASY and PROFITABLE.

WHY SELL UNIVERGE BLUE® CONNECT (UCaaS) & ENGAGE (CCaaS) FROM NEC?

$3.75BUCaaS

21.7%YoY growth through 2023

$14.83BMarket in 2023

MYTH WITH NEC’s UNIVERGE BLUE® CONNECT & ENGAGE

“Selling is tough and sales support is limited at best.”

“Install is complex and expensive.”

“Support and billing will eat up my profits.”

“Cloud Voice doesn’t have the quality and reliability.”

“I can’t add value to someone else’s solution.”

“I can’t own the customer relationship.”

Online sales training Brandable material Easy online quoting Concierge sales support

Free onboarding support Plug and play phones Proactive network testing

7x24x365 SupportNEC handles the taxation Easier installs mean less “go-backs”

99.999% uptime SLA Redundant network architectureVoIP network testing Automatic failover

Online phone configuration Network testingBundle with other services

Private label resellers own the entire customer relationship

SELL INTO THESE FAST-GROWING MARKETSPer Frost and Sullivan1, the size of the North American Hosted Internet Protocol (IP) Telephony and UCaaS market in 2016 was $3.75B, and is forecasted to grow at a CAGR of 21.7% through 2023 - reaching an amazing $14.83B in 2023. There’s no better time than now to get started selling NEC’s UNIVERGE BLUE® CONNECT.

1. Frost & Sullivan North American Hosted IP Telephony and UCaaS Market, Forecast to 2023 from September 2017

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FOCUS ON CHANNEL PARTNERSThe NEC 360° approach to Channel Partner success empowers Channel Partners to successfully sell, install, and support NEC’s UNIVERGE BLUE® CLOUD SERVICES. Flexible Channel Partner models are available for every type of Channel Partner organization. A dedicated Channel Partner concierge desk, specialized UNIVERGE BLUE® product education and product marketing materials, and technical support are just a few of the ways we help Channel Partners drive more revenue.

EASY SELF-SERVICEOrdering services and hardware is easy, and can be done online – using the UNIVERGE BLUE® CONTROL PANEL. Channel Partners can also configure the system, its features, and its phones from the same portal. Programmable line keys allows Channel Partners to fine-tune individual phone setups for customers in just a few minutes.

HIGHER MARGINSNEC offers three Channel Partner models giving you the choice to decide which works best for you and your customers, and how you want to make money. Regardless of the model you choose, you receive recurring monthly revenue with a low cost – resulting in high margins. With NEC’s UNIVERGE BLUE® CLOUD SERVICES, you have more opportunities to add value to your customers and displace the competition. UNIVERGE BLUE®’s desktop and mobile apps are provided at no additional charge and included productivity enhancements such as screen sharing, video conferencing, file sharing, and file backups.

NEC’s UNIVERGE BLUE® CLOUD SERVICES are tailor-made for Channel Partners to sell, install, and support. We designed UNIVERGE BLUE from the ground up with input from our Channel Partners and with the goal of making it easy for Channel Partners to sell cloud services and become profitable.

UNIVERGE BLUE® CLOUD SERVICESBENEFITS FOR OUR CHANNEL PARTNERS

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NEC lets you choose from three, robust Channel Partner models based on what’s right for your business and your customers.

UNIVERGE BLUE® CHANNEL PARTNER MODELS TO MEET YOUR NEEDS

Channel PARTNER MODELS

UNIVERGE BLUE®CUSTOMER OWNERSHIP

UNIVERGE BLUE®AGENCY

UNIVERGE BLUE®REVENUE SHARE

CUSTOMER RELATIONSHIP

Customer contracts with the Channel Partner.You have full ownership of billing, bundling, adding your services, support, and other elements.

Customer contracts with NEC.You sell and stay involved with the customer. We do billing and support.

Customer contracts with NEC.You sell and stay involved with the customer. We do the billing. You do the 1st line of support.

BRANDING NEC branded product and applications, ChannelPartners can use their logo in Portals, Quotes, etc.

NEC branded product and applications.

NEC branded product and applications, Channel Partners can use their logo in Portals, Quotes, etc.

PRICING TO CUSTOMER Channel Partner sets sell prices for each customer.

NEC sets all prices. Channel Partner sets sell prices for each customer.

BILLING Channel Partner bills customer. NEC bills Channel Partner wholesale price and Channel Partners bill their customers at the price they choose. NEC handles the telecom taxes for Channel Partners. 

Accounting: Channel Partners book revenue for the full customer price

NEC bills customer. NEC gives Channel Partners a set one-time and monthly recurring commission.

Accounting: Channel Partners book revenue for the full customer price

NEC bills customer.NEC pays ChannelPartners net between buy and set price. 

Accounting: Channel Partners book revenue for the full customer price

COLLECTIONS NEC collects from ChannelPartners using ChannelPartner payment information.

NEC collects from customers using customer payment information.

NEC collects from customer using customer payment information.

TECHNICAL SUPPORT Channel Partners provide Level 1 technical support, and NEC supports ChannelPartners.

NEC provides technical support to the customer.

Channel Partners provide Level 1 technical support, and NEC supports ChannelPartners.

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GLOBAL MESSAGING OUTLINE 10UNIVERGE BLUE® UNITE™ 10UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY 10

UNIVERGE BLUE® CLOUD SERVICES ENABLE OUR 360° APPROACH TO

CHANNEL PARTNER SUCCES

CUSTOMER OWNERSHIP, REVENUE SHARE

OR AGENCY

Sell MoreUpsell and cross sell

email, file sync andshare, etc.

BrandableMarketingCollateral

Technical SupportWeb-based tools and

live support

Sales SupportOnline prequalification,quoting, circuit testing

Billing & TaxationWe handle all

taxation (even if youdo the billing)

OrderingOnline or with support

OnboardingWe help you get yourcustomer set up right

TrainingOnline and on demand

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CONTACTUS TODAY

TO GET STARTED

$3.75BUCaaS

NEC SMART PARTNER PROGRAM (+ CRN AWARDED)Eligible participants enjoy a wide range of benefits designed to help them compete more effectively in theyear ahead. Some of the program benefits include attractive rebates and increased co-op marketing credit.Members are recognized at the Diamond, Double Diamond, or Triple Diamond level based on revenue andsales training. The objective of this program is to promote high standards within our indirect Channel andimprove our mutual standing within the industry while increasing market share and profitability.

NEC ANYTIME CHANNEL PARTNER PORTALA one-stop shop for most everything a Channel Partner will need. Contains links to Channel Partnercontracts, sales, orders, and invoices; service requests; the UNIVERGE BLUE Channel Partner Portal; Studioquoting tool; presentations and videos; marketing materials and tools; sales and technical documentation;the events calendar, and the NEC License Management System and training sites.

NEC’S CHANNEL DIGITAL MARKETING PROGRAMFREE marketing automation platform for all Channel Partners to use to help increase sales and enhancemarketing and lead generation efforts. Channel Partners can co-brand collateral, send out ready-madecampaigns to prospects and customers, access eBooks, white papers, PPTs, useful links, videos plus more,syndicate social media and web content, and utilize built-in CRM to manage prospects and opportunities.

NEC’S SMART REWARD$ PROGRAMAs part of our partner incentive programs, as Channel Partner sales teams sell eligible NEC products andlicenses, they may be eligible to earn hundreds of dollars deposited directly into their NEC SmartReward$VISA card account. This card may be used to make purchases from any of the millions of retailestablishments and internet sites that accept VISA.

IT’S TIME TO MAKE MORE REVENUE IT’S TIME TO BECOME A BLUE CHANNEL PARTNER

UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY 11

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© Copyright 2020. All Rights Reserved.

Americas (US, Canada, Latin America) – NEC Corporation of America – www.necam.comEMEA (Europe, Middle East, Africa) – NEC Enterprise Solutions – www.nec-enterprise.comAustralia – NEC Australia Pty Ltd – au.nec.com Asia Pacific – NEC Asia Pacific – www.nec.com.sgCorporate Headquarters (Japan) – NEC Corporation – www.nec.com

About NEC Corporation – NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company's experience and global resources, NEC's advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 120 years of expertise in technological innovation to empower people, businesses and society.

NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned herein are the trademarks of their respective owners. Models may vary for each country, and due to continuous improvements this specification is subject to change without notice.

OVER$29 BILLION

REVENUESMB & ENTERPRISE

COMMS WORLDWIDE

TOP 100GLOBAL INNOVATORS

(THOMSON REUTERS)

LEADER INBIOMETRICS

4,000+CHANNEL PARTNERS

107,000TEAM MEMBERS

WORLDWIDE

RECOGNIZEDAS A LEADER

BY FROST & SULLIVANIN ENTERPRISE

COMMUNICATIONS TRANSFORMATION

GLOBAL 100MOST SUSTAINABLECOMPANIES IN THE WORLD(CORPORATE KNIGHTS)

75 MILLIONGLOBAL USERS

125+COUNTRIES

#1

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