Your Security Solution for the 21st CenturyYour Security Solution for the 21st Century Certificate...

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Your Security Solution for the 21 st Century Certificate Number 11264 ISO 9001: 2008, ISO14001: 2004 Firstcall Security Services Limited, Ghana Industrial & Commercial Estate, Block E11/104, Weija, Accra, Ghana

Transcript of Your Security Solution for the 21st CenturyYour Security Solution for the 21st Century Certificate...

Page 1: Your Security Solution for the 21st CenturyYour Security Solution for the 21st Century Certificate Number 11264 ISO 9001: 2008, ISO14001: 2004 Firstcall Security Services Limited,

Your Security Solution for the 21st Century

Certificate Number 11264ISO 9001: 2008, ISO14001: 2004 Firstcall Security Services Limited, Ghana Industrial & Commercial Estate, Block E11/104, Weija, Accra, Ghana

Page 2: Your Security Solution for the 21st CenturyYour Security Solution for the 21st Century Certificate Number 11264 ISO 9001: 2008, ISO14001: 2004 Firstcall Security Services Limited,

Firstcall Security Services Ltd

Dear Client,

Thank you for your time.

Firstcall Security was established to provide security services to the hotelindustry and later secured special events and retail units.

Our client focused approach helps us provide a concentration of specialised knowledge that really makes a difference. As part of our commitment to our valuable clients, we strive to provide our clients with a service that exceedstheir expectations.

We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring, through the Key Performance Indicators which are tailored to best measure.

Although I have the ultimate responsibility for quality, all employees have a responsibility within their own areas of work, ensuring that quality is embedded within all elements of the company.

Thank you for your time.

T. N. KodjoeDirector

Page 3: Your Security Solution for the 21st CenturyYour Security Solution for the 21st Century Certificate Number 11264 ISO 9001: 2008, ISO14001: 2004 Firstcall Security Services Limited,

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WELCOME

Firstcall Security provides a diverse range of security services, from man guarding and door supervision to access control and CCTV installation and monitoring. We see our clients as partners and will always make their satisfaction a priority. No matter the size of the assignment instruction or the site, we are always delightedto tailor client needs to their own special requirements.

To ensure Firstcall Security maintains its very professional and high standard of service, we comply with British Standards ISO 9001/ISO 14001 and also undertakequarterly assessments of our security provision through audits and reviews of our staff performance and achievements.

“We see our clients as partners and will always make their satisfaction a priority”

Page 4: Your Security Solution for the 21st CenturyYour Security Solution for the 21st Century Certificate Number 11264 ISO 9001: 2008, ISO14001: 2004 Firstcall Security Services Limited,

CORPORATE PRINCIPLES

Our objective is to provide partners with a security solution which meets our four core principles.

• Workable security solution for our partners.

• Professionalism to the highest standard.

• To gain the assured loyalty and trust of partners.

• Maintain ethical business practice at all times.

Page 5: Your Security Solution for the 21st CenturyYour Security Solution for the 21st Century Certificate Number 11264 ISO 9001: 2008, ISO14001: 2004 Firstcall Security Services Limited,

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Firstcall Security Services Ltd has developedas a socially and environmentallyresponsible organisation, within the lastdecade. We have invested resources in improving the local community and the lives of the local people and also committed to sustainability and the protection of the environment to any degree possible.

Firstcall Security Services Ltd always seeks to actively demonstrate sustainable development, by actively integrating environmental issues into all aspects of our management process.

As part of our responsibility to society, we have supported and will continue to support a number of charities. They include Edulife Trust Fund, which specializes in basic education for underprivileged children in Ghana and Africa. We also support the Hilton foundation and the Red Cross.

Firstcall Security Services Ltd is extremely proud to support these organisations and will continue to do so.

“We have invested resources in improving the local community and the lives of the local people”

CORPORATE RESPONSIBILITY

Some clients include:•

Capita• Commercial Radio Awards• Commonwealth Parliamentary Committee• E = MC2

• GlaxoSmithKlein• Herbal Life• Institute of Chartered Accountants• Ladbrokes•

L'Oreal

• Millennium Hotel• Specsavers

A few of our most valuable clients include The Hilton Group of hotels and Park Plaza Group of hotels and within the last six years, we have covered over 700 high profile events, for companies within the UK and globally.

CLIENTELE

With Firstcall Security, clients can be assured of confidentiality and professionalism to the highest standard.

Some other events are:• City & Guilds• Conference for European Finance Ministers• Iraq Development Programme• Labour Party and Friends of Labour• Pallet Force• The Liberal Democrats and many more . . .

• Bulgari Hotel

Page 6: Your Security Solution for the 21st CenturyYour Security Solution for the 21st Century Certificate Number 11264 ISO 9001: 2008, ISO14001: 2004 Firstcall Security Services Limited,

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COMPETITIVE PRICING

Firstcall Security Services Ltd is committed to the provision of the highest level of security services, second to none. With a basis on past experiences, we can offer highly competitive rates without compromising on standards or service.

Firstcall Security is your security solution for the 21st century and will endeavour to keep up to the image of achieving the company’s objectives through the best business practices.

We aim to provide a workable security solution for our clientele at the highest professional standard.

“Firstcall Security is your security solution for the 21st century”

Page 7: Your Security Solution for the 21st CenturyYour Security Solution for the 21st Century Certificate Number 11264 ISO 9001: 2008, ISO14001: 2004 Firstcall Security Services Limited,

Firstcall Security Services LtdGhana Industrial & Commercial Estate Block E11/104WeijaAccra, Ghana

Email: [email protected] Tel: +233 244 611 514Tel: +233 244 232 523Web: www.firstcallsec.com

Firstcall Services Limited2nd Floor145-157 St John StreetLondonEC1V 4PY

Email: [email protected] Tel: +44 020 8320 1480Fax: +44 020 8320 1482

CONTACT

Page 8: Your Security Solution for the 21st CenturyYour Security Solution for the 21st Century Certificate Number 11264 ISO 9001: 2008, ISO14001: 2004 Firstcall Security Services Limited,

www.firstcallsec.com


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