Your Opt-Out Privacy Professionals...Who We Are T PYi]ac`D\ck iZ a WYi]a[el`-held WYi]ac` ad]Vcac`...
Transcript of Your Opt-Out Privacy Professionals...Who We Are T PYi]ac`D\ck iZ a WYi]a[el`-held WYi]ac` ad]Vcac`...
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Your Opt-Out Privacy Professionals
PrivacyDuck is the most trusted provider of professional privacy solutions and education. Since our launch in 2013, we have grown to become the largest supplier of privacy services, opt-out resources, and instructional videos. We are constantly evolving and are currently on our ninth regeneration of ever-improving services.
President and Founder Will McAdam utilized his years of experience in the technological privacy fields mixed with a passion for education to establish PrivacyDuck. The purpose of this founding was threefold: to fight data collection companies and privacy scalpers, provide a service that grows with the problem, and to enable and educate the public.
Our group prides itself on being fluid, changing with the needs of the privacy industry and the complexities of doxxing threats. We operate on key guiding principles, which include never outsourcing or contracting privacy work and not partnering with third parties or investors. To protect users, client list access and sensitive information is always protected and safely stored.
Professional privacy services are available to all. We welcome anyone with a desire and/or need to protect the Personally Identifiable Information (PII) of themselves, their families, or coworkers. Our clients are from all walks of life, creeds, professions, and lifestyles who may work in visible positions and wish to prevent harassment, doxxing, and stalking threats. We’re also especially focused on providing a safe harbor (and discounted rates) to victims of domestic violence, cyber bullying, identity theft, and POC and LGBTQIA+ individuals at risk of harm.
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Who We Are 2
What We Do 3
The Five Ports of Your Privacy Journey 3
Professional Services 5
Sites We Cover 7
Compare Privacy Companies 10
Get Started 11 ____________________________________________________________
www.privacyduck.com [email protected] 415-320-1845 8721 Santa Monica Blvd #411 West Hollywood, CA 90069
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Who We Are PrivacyDuck is a privately-held privacy advocacy and education agency based in Los Angeles, California. President Will McAdam oversees operations alongside Vice President August Skyheart. With their team of expertly-trained career privacy specialists, the entire firm works daily to delete and remove personally identifiable information (PII) across people search sites and major data brokers; combatting the effects of harmful people search sites and data companies, stripping the resources of doxxers, harassers, and online bullies.
Having successful beginnings in San Francisco since 2013, the team grew PrivacyDuck's operations and made a move to Los Angeles. Since then, we have become a powerhouse and true competitor due to our advocacy for consumers and education . Our team is fiercely compassionate about the wellbeing of all clients who utilize our paid services and free online tutorials. We are the only company to focus on privacy as our core business and talent focus. We have never changed our name or altered branding of our products and we take pride in our ever-evolving privacy solutions. We have never been successfully hacked. Attempts have been made, but our systems ensure client data is kept safe, as we never keep information on personal servers. Safety is our first priority.
We fulfill an unmet need as a firm that offers both educational and paid services that keep up with the ever-evolving privacy problem t o protect names, dates of birth, addresses, relatives, vehicles, real estate, genealogy, and fictitious records from people search aggregate and data companies . We are the only company to follow through on Google Dead Link Requests . This also helps consumers reduce unwanted phone calls, mail, and emails.
Professional services and free opt-out resources are our specialty. We believe everyone has the right to privacy. Free content comes in the form of written and video tutorials, both in-person and online. Paid services are for those who would like to ensure the opt-out procedures are done securely, responsibly, and correctly . To ensure efficiency, our efforts are reported to clients site-by-site on an ongoing basis .
To battle personal information collection and document removal from people search sites and sources (including cached Google entries), we ensure that each removal is achieved using a mixture of each data company's established, tested, and proven removal procedures and our own legal demand tactics. Our goal is your privacy. We never outsource or contract our processes , we maintain a close-knit and well-trained firm with thoroughly-screened and career staff. We never store your credit card, initiate surprise charges, or automatic renewals. To reduce the risk of hacking vulnerability, we will never display your information or require you to enter a password to access your data. We will never partner with other companies or rely on algorithms to scrape or find record variations. Even though this privacy problem has been building for decades with hundreds of companies selling your information, real resolution is achievable with time. We’re dedicated to the real time and real work that is required to bring about real change.
www.privacyduck.com [email protected] 415-320-1845 8721 Santa Monica Blvd #411 West Hollywood, CA 90069 2
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What We Do What we do is very exact and direct: the identification and removal of your personally-identifiable public information from people search sites and major data brokers. This detailed work has been our sole specialty and focus over the last seven years, resulting in the most comprehensive privacy service available on the market. Our expertly-trained career staff (working out of Los Angeles) is committed to putting in the real time and real work for each client in order to achieve long-term privacy results that reflect on Google, Bing, and other search engines. Taking on hundreds of data companies with decades of records may seem like a daunting task, but it’s a completely achievable journey when given the proper time and attention. Read on below to learn more about this journey and what to expect along the way.
The Five Ports of Your Privacy Journey A proper approach to solving the privacy issue with people search sites and data brokers involves a progressive series of steps to ensure the end result is achieved in a responsible, timely, and effective manner. This takes time and effort that we’re well versed in - and we want to make sure you know what to expect as the process unfolds. We call these stages of your privacy journey “ports” - think of them as destinations that you’ll be arriving at as we go through the process.
Port One: Collecting Information & Identifying Additional Records Services begin with identifying any records tied to you on each website and in data broker databases. Our expertly-trained crew manually scours each site and company in search of your information. Our Initial Privacy Report includes custom research to discover old addresses, phone numbers, and emails associated with your name. This newly-discovered information is paired with what you provide to us during the sign-up process, ensuring we have every angle covered. Information discovered about you is marked on your Initial Privacy Report with an asterisk(*), indicating where we found the new information (in compliance with the California Consumer Privacy Act (CA State AB-375, Chapter 35) of 2019). Your Initial Privacy Report is emailed to you within 2-3 business days of information submission. A small handful of situations may cause the process to take a few days longer, including having a common name (i.e. John Smith), multiple name variations, or living locations.
Port Two: The Removal Processes To ensure each record tied to you is accounted for, multiple sweeps are executed in this initial stage. We never limit your number of name variations, addresses, phone numbers, or email addresses that you may want us to search for. Upon identifying records based on the information you provide along with what we discover, we initiate the appropriate opt-out processes. Depending on the data company, the processes typically include a mix of manually submitting online forms, sending emails, mailing documentation packets, and making phone calls. These first sweeps are the most intense. We handle them in the most effective way possible, with manual navigation, creating real-world results, and focusing expert human eyes on even the smallest details.
www.privacyduck.com [email protected] 415-320-1845 8721 Santa Monica Blvd #411 West Hollywood, CA 90069 3
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Port Three: Removing Dead Links & Outdated Content from Search Engines PrivacyDuck incorporates a unique 'Google Clean-Up' service , which is the extra step that makes all the difference. When your information is deleted from a site, the reflection is not immediate on Google's search results and, when clicked on, it sometimes leads to a dead page. Without additional intervention, the dead links will automatically disappear from Google in a month or two. However, we submit each page to Google's Outdated Content tool and, in most cases, the page is removed in just a matter of days.
Port Four: Regular, Detailed, Site-by-Site Client Reports Beginning the first month of service, we assemble detailed privacy reports that update you on what is happening with your online data. The monthly reports detail site-by-site reviews of every place your information is found. On these regular updates, you will notice each site will be displayed in either red or black. Sites in black are those we did not find your data on or we were able to remove your information from immediately. Sites in red are those which still hold your information. We let you know exactly what we are doing to handle the situation and an estimated timeframe for removal.
Port Five: Repopulations, Follow-Ups, & Outstanding Data After sending you the first Privacy Report Update, we continue monitoring all sites to ensure compliance with all removal requests in the expected timeframes. We also address potential immediate repopulations, previously hidden partial records, and tech errors that may have arisen during the first sweeps. Repopulations sometimes happen in the first several weeks. This is common, but does not usually include all of the data that was initially removed. This may be due to sites scraping information from other sites. We monitor for this and remedy it immediately , as it is a normal and expected part of the process. Typically by the second month, all sites serviced by those programs are fully removed and repopulations are no longer appearing. To ensure this is the case, we continue monitoring and reporting back to you for the next year. Within the first 90-120 days of service, you may still see false advertisements for your name, or your name on family records - even though when clicked on, this will lead to a “page not found”. These types of records - the ads for your info and relatives’ association - are organized and sold on a quarterly basis by the data brokers, and will be resolved in the next sweep.
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Professional Services We understand managing personal privacy can be a challenging endeavor. To combat this we offer helpful free resources which demonstrate how to remove your data from sites exposing personal information. Free resources can be found on our PDF guides, blog, and YouTube instructional videos.
PrivacyDuck's professional services allow you to relax and step back as we handle it for you in an experienced, efficient, and responsible way. For your convenience, two packages are available for you to choose from.
Basic Privacy covers the most common people search sites and behind-the-scenes data companies and brokers. This includes many of the sites that openly display information and are not blocked by paywalls. VIP Privacy removes your data from every possible source, as well as any new sources that may come online within the year. In addition to the sites covered by Basic Privacy, we cover aggregate sites and behind-the-paywall non-FCRA (Fair Credit Reporting Act) compliant sites. This option is the most effective personal privacy opt-out service available on the free market and it’s been our ever-evolving signature service since PrivacyDuck was founded.
With both options, we begin working on your service upon registration and submission of Information to Remove. Your first report is delivered within 3-5 days of receiving these documents. You’ll also receive a monthly customized PDF-based Privacy Report email which details the site-by-site progress.
Once your record is deleted from a site, it commonly takes 3-5 weeks for their systems to update the removal of your information from their advertisements and sister sites; and 2-3 months on your neighbors' and relatives' listings. While these sites do not allow anyone to speed up this timeframe, if someone tries to search for you or click on your name, they’ll still be brought to a “Page Not Found” in the interim.
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All services come with a 100% Money-Back Guarantee if the data you initially provide us with are not removed from at least 90% of the sites within 160 days for Basic Privacy services or 190 days for VIP Privacy services. Services are in effect for one year from the date of purchase and are non-transferrable. To upgrade, payment of Basic Privacy Service may be applied to the VIP Privacy Service within one year of original purchase. PrivacyDuck does not store your card information and we do not automatically renew services. Additional years of service on the same service level are available at 50% of the first year’s fee. Additional individuals (3 or more) may be added to this service in increments of 2 for 75% of the original fee. This option is available upon checkout. ________________________________ PrivacyDuck also offers discounts on all professional services to first-time users who are in need. These discounts may also be applied to upgrades from current services, effective immediately. To apply these discounts, please visit our Discount Programs page.
• NEWSTART - 20% off for former clients of ReputationDefender / Reputation.com, DeleteMe / Abine, and SafeShepherd who are switching to PrivacyDuck.
• IDTHEFT - 20% off for victims of identity theft and victims of recent data breaches at commercial institutions such as Saks, Chipotle, Gmail, IHG, Brooks Brothers, Blue Cross / Blue Shield, Blur, Fortnite, Dow Jones, Facebook, Quest Diagnostics, LabCorp, Sprint, and Adobe
• FIRST - 20% off for First Responders (EMT, Fire Services), active duty US Military including Reserves and National Guard, and federal employees of The United States Government.
• DOMESTIC - 40% off for victims of Domestic Violence who need their information cleared for safety purposes.
• CYBERBULLY - 40% off for victims of in-person or internet-based bullying, fearing for their safety.
• FAMILY - 40% off for hate crime victims and their advocates, across all spectrums, focusing on the POC and LGBTQIA+ Communities.
________________________________ Please note: PrivacyDuck is built on set values that consist of doing the right thing and helping those in need. Therefore, all services include you plus one other member of your household - be it a partner, parent, adult child, or roommate. It’s easy to find you through connection with another, so we want to cover that angle, too. We also never cap how many addresses, emails, or phone numbers we accept for research and deletion. Even old info may be used for data or doxxing purposes, so it’s important to have that wiped as well. We reserve the right not to extend our resources to help those who have brought purposeful harm or violence to others. This includes those who have been convicted of defrauding the public, convicted of a serious violent crime, convicted of bringing harm to a minor in any fashion, openly take part in hate speech or violence against another based on ethnicity, religion, creed, sexual identity, sexual orientation, gender, age, or geographic location. PrivacyDuck will immediately cancel services without warning and refunds will not be offered upon discovery of these instances.
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Sites We Cover PrivacyDuck continually and carefully curates a complete list of sites to provide clients with the best protection the industry has to offer.
The year of 2017 marked a documented high point of 323 sites and we covered them all. Currently, there are over 190 sites showing Personally Identifiable Information (PII). There is no singular “grand master list” we can erase individuals from. What does exist is a relatively new and aggressively prolific data industry benefiting from decades of data collection about YOU amongst several hundred companies and sites with very little federal oversight and regulation (and none coming on the horizon).
Each data company/site is free to have their own opt-out process. They can make it however complicated or time-consuming as they like , within very elastic boundaries. This ranges from instant or near-instant deletion with a check-of-a-box (most of our Basic Privacy sites) to several months’ worth of repeated mail-in requests and legal demands to obtain opt-out compliance (many of our VIP Privacy sites). But no matter the difficulty, our expertly-trained career privacy staff is on top of it to the fullest extent.
We choose which sites fall under each of our services based largely on two things; how difficult they are to opt out and how much time it takes to complete the process. We also divide these sites up based on sites that scrape from other sites, so you can genuinely be off those databases at those service levels and feel confident they won't be excluded.
Although we are unable to offer alterations to our plans (substitutions, à la carte, or mixing and matching), we welcome you to check out the Free Resources section of our website. It is filled with how-to videos and guides. Keep in mind many sites scrape information from each other, so you may find yourself going into a rabbit hole of 25-50+ sites.
If you don't see a site offered on our list, send us an email at [email protected] and ask us about it! We’re constantly adding new sites to our services and coverage as they come online. If it’s not listed yet, we most likely haven’t seen it due to its newness or are in the process of verifying/investigating the effectiveness of removal procedures.
The next page lists all of the sites we currently remove client data from, along with our services which cover each site.
www.privacyduck.com [email protected] 415-320-1845 8721 Santa Monica Blvd #411 West Hollywood, CA 90069 7
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Compare Privacy Companies There’s quite a bit that makes PrivacyDuck rise above the rest. Our unique approach is our most impactful method. We are education and advocacy-focused ; we don’t pretend to hold the magic keys to a public problem and we never settle for 'good enough' . We absolutely refuse to use scare tactics or fear-based manipulation in our marketing or efforts. We strive to prove this by making content on our Free Resources page available to all.
Ethical behavior, integrity in our approach, and honesty in our dealings are our hallmarks. We have the largest public list of exactly where we delete your information from and are unique in providing custom-notated reporting on each of the 190+ sites holding public information online. We are also the only company to not outsource or contract the work, nor do we rely on artificial intelligence to handle your personal information. We're a team of real people in Los Angeles doing real work for your peace of mind. In our years of assisting clients, we have found some privacy companies are operating outside of the US and some sites are actually charging to remove personal information from sister sites they run. Nobody should pay a company to remove personal information when the company was responsible for displaying it in the first place! To make this decision process easier, we've created this informational chart to compare your options.
* Information is not disclosed
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Get Started Your privacy journey is about to begin! As you can see, PrivacyDuck is deeply committed to your security and privacy. Our Resources page offers DIY removal methods. For the most effective results, we offer paid services with satisfaction guarantees. If you’d like us to do the work for you, our Basic Privacy and VIP Privacy services are just a few simple clicks away.
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Step 1: All Aboard! To join, simply choose your preferred service and check out using the Services page on our website. Orders are processed via Square. We do not store your payment information , so there will be no surprise charges down the line. Once your payment is confirmed, you will soon receive confirmation emails from both Square and PrivacyDuck.
Step 2: Cast Off The email from PrivacyDuck will include details about your service, along with links to our ‘Information to Remove Form’ and ‘Client Authorization Form’. This is where you will submit any Personally Identifiable Information (PII) for yourself and one member of your household , if applicable. There are no extra costs for additional name variations addresses, phone numbers, email addresses, or vehicle records. We will ask for a copy of your Driver’s License or state-issued identification card and any other records that may assist our efforts and provide much quicker results. However, we will never need your Social Security Number. Once we’ve received your completed forms, we will use what you provide as a jumping-off point to find any other discoverable information.
Step 3: Smooth Sailing Within a few days, we will send an Initial Report to confirm data we have found , the steps we have taken with each covered site to begin removing your information, and what our next steps are to further protect you. You will also receive monthly updates as your service is continued.
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For more detailed information on how to join, what information we request, and what you can expect once your service begins, please visit the Services page on our website.
We would love to answer any questions not covered here. Our publicly-accessible mailing address is disclosed for mailing reasons only, as we are unable to disclose working addresses for security reasons. In addition to the information available at the bottom of every page on this document, we welcome you to reach out to us via @PrivacyDuck on Twitter or on Facebook at www.facebook.com/privacyduck .
We look forward to working with you!
www.privacyduck.com [email protected] 415-320-1845 8721 Santa Monica Blvd #411 West Hollywood, CA 90069 11