Your Employees Are Withholding Valuable Information – And You Could Be the Reason Why
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Transcript of Your Employees Are Withholding Valuable Information – And You Could Be the Reason Why
All have beendeeply impactedby a culture ofsilence, resultingin a substantialloss ofproductivity,revenue, trustand human lives.
LEADERS' UNDERLYING BELIEFS ABOUT THEIR ROLES AND RESPONSIBILITIES.
THE VALUES THAT THOSE BELIEFS COMPEL (INTEGRITY, TIMELINESS, TRANSPARENCY).
THE BEHAVIORS THAT MANIFEST THEMSELVES IN A MANAGER’S STYLE, STEMMING LARGELY FROM HIS OR
HER BELIEFS AND VALUES.
Aggressive and autocratic leadership behaviors, the common cause of silence cultures, affect employees' self-worth.
Aggressive leadership annually costs U.S. companies ....
medical expenses
$44 billion
$50 billion
lost productivity
absenteeism, turnover andlower effectiveness
$23.8 billion
Constantly learns
and involves
followers in the quest
for competitive
superiority
Believes that followers
have lots to contribute
Encourages followers
to learn and grow in
their current roles
Creates a level
playing field for
innovation and
decision-making
Self-reflects and gains
insights into his or her
influence and impact
Asks and listens
more than he or she
talks and tells
Believes feedback is a
gift rather than a threat
In how many staff meetings,within the last six months,did you get the “bovinestare” – a blank look – fromthe group when you askedfor input?
W i t h i n t h e l a s t
w e e k , w h o w e r e t h e
e m p l o y e e s t h a t
o p e n l y
disagreedw i t h y o u ?
How many half-bakedideas have you receivedfrom employees in thelast two weeks that youhoped would die on thevine?
How many times in the last month have you respondedto an employee's idea with the phrase
"LET ME PLAY DEVIL'S ADVOCATE"
or something equivalent?
Creating aCULTURE OF VOICERequires Six Leadership Practices of
HIGH-INFLUENCE LEADERSHIPthat result in open communication,knowledge transfer, teamwork andcooperation.
For more answers, diagnostic tools and resources to help you create a
CULTURE OF VOICE visit:www.breakingcorporatesilence.com
Sources Tepper, B. J. & Henle, C. A. (2006). Procedural injustice, victim precipitation, andabusive supervision. Personnel Psychology, 59, 101-123. Stewart, W. F. et al. (2003) Cost of lost productive work time among U.S. workers anddepression. Journal of the American Medical Association, 289, 3135-3145.Crocker & Major (1989).Twentieth Century Fox Film CorporationParamount Pictures