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Your Biggest Systems Management Challenges – and How to Overcome Them
Transcript of Your Biggest Systems Management Challenges – and How to Overcome Them
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System Management Challenges
Michael OteyPresident TECA, Inc.Senior Contributing EditorWindows IT ProSQL Server Pro
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What This Session Covers• Today’s datacenter requirements• Challenges
– Managing Windows and Linux– Management of virtual systems– Monitoring and capacity planning– Deploying and updating applications– Preparing for containers and
microservices– Keeping on top of inventory and licensing– Cloud and hybrid cloud
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Rapid Technology Changes are Driving New IT Demands
• Vast increases in connectivity– The mobile cloud connects 3.1 billion of 7.3 billion people worldwide– They average 3 connected devices per person– By 2025, 80% of the population will be
connected• Explosive data growth
– Data growth – 30-50% per year– IoT, Big Data, social, mobile data
• Rapid cloud adoption– 90% of VMworld attendees had workloads
deployed in the public cloud
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Today’s IT Requirements• Agility
– Meeting quickly changing business conditions
• Reducing complexity• Increasing automation• Consumerization of IT• Reducing costs
– CapEX & OpEx• Data control and security
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Modern IT Infrastructure• Heterogeneous “Best-of-Breed” implementation• Virtualization
– The foundation of the modern data center– Enables mobility– Enhances flexibility
• Storage– Scalability & flexibility– Data storage efficiency – deduplication– Snapshots & replication
• Cloud– Flexibility & extensibility– Disaster recovery
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System Management Challenges
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Managing Windows & Linux• Heterogeneous platforms are growing
– Standalone applications– Microsoft’s recent adoption of Linux and open source
• User authentication– Multiple authentication sources– Build a centralized user directory and integrate standard
protocols such as SAML, OAuth 2.0, or Openid Connect • Configuration management & automation
– Different tools and approaches– Use personnel or cross platform tools like Chef and Puppet
• Log file management– Differently formatted system and application log files– Use open source or third party log management tools
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Managing Windows & Linux• Reduction of console sprawl
– Different platform management tools and multiple support structures
– PowerShell– Use open source &
third party tools• Remote Access tools
– VMC, UltraVNC
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Managing Virtual Systems• Multiple hypervisors
– VMware vSphere & Hyper-V (60%-40%)– Different management capabilities/tools– Limited cross platform capabilities
• Siloed management– Different personnel
• Lack of visibility• Integration tools
– VMware has Multi-Hypervisor Manager – Microsoft has VMM– Third party tools
• Distributed Management Task Force (DMTF) standards
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Monitoring and Capacity Planning
• Goal is improving capacity utilization• Performance baselining multiple OSes and tools• Virtualization hides capacity• Creating service levels• Under / Over provisioning
– Proper control mechanisms • Forecasting business demand
– Analyzing the historical workload data – Working in cooperation with business teams
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Deploying and Updating Applications
• Version differences– Version control systems
• Multiple device support– Workspace / VDI technologies
• Multiple platform targets– Desktop, web, on-premise, cloud– Cross platform tools
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Containers and Microservices• Moving away from legacy monolithic
applications– Mode 2 – microservices– Application redesign
• New to Windows environments• Mixing legacy & mode 2 apps• Different monitoring tools• Docker provides a common
management experience
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Inventory Management• Virtual server sprawl
- Self-service VMs• Users and developers
- Unexpected licensing- BYOD management- Inventory tools
- System Center- Third party tools
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Licensing- Vendors use different licensing- Products use different licensing- Licensing is complicated
- Trend toward core licenses- Virtualization further complicates
licensing - Ongoing inventory is required- Cloud and SaaS tend to simplify this
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Challenges of Cloud Adoption• Growing quickly• Legacy Infrastructure• Potentially lower performance
– Shared hardware• Consolidation and pooling of
resources– Giving up dedicated resources
• Adoption of new technologies
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Integrating the Cloud and Hybrid Cloud
• Moving legacy workloads• Distributed applications• Lack of expertise• Multiple cloud providers• Difficult to estimate costs• Partners and third party tools
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Key Takeways• Be prepared for growth – more technology
changes are coming in the next few years than ever before
• Linux & heterogenous virtualization will grow
• Proper planning and tools are essential for effective systems management
• The cloud is the future– But that journey is a long one– Hybrid cloud is the next practical step
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KACE Systems Management Appliance 7.0(K1000)
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Confidential19
• Scan in your new or existing assets
• Multiple platform support• Scan and GO!
• Free update to the K1 GO! app
Barcoding
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• Pull data from multiple appliances into single report
• No specialized hardware needed
Cross appliance reporting
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Confidential21
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• New easier to use wizard• New features
• Multiple approvers• Specific approver notifications• Approval Timeout
• Customizable notifications• Customize your templates with
HTML/markdown
Process enhancements & approval workflow
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• My devices made easier• Assign devices easier
• Multiple devices? No problem
• Interactive feedback• Get more info during
your install
Self-service software provisioning enhancements
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• Hardware monitoring made easier
• Real-time alerts• Stay on top of your
environment
SNMP Trap Receiver
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AirWatch integration
• Single pane of glass• All your devices in one place
• Integrated asset management• Assign mobile devices to users and
more
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• Supports ESX 5.5 and 6.0• Discover what VM’s are running
on your servers• Get hardware/software details
from your VMware environment• Get hardware usage available
VMware/Vcenter discovery
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• My Profile• More for your users
• See what tickets/assets/devices are assigned to you
Users
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• Manually or automatically assign users to a device• Control Panel > General > Device Assignment• Synchronous occurs upon inventory
• Used in conjunction with user portal and “My Profile”
User/Machine assignment
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• Installing software made easier• Ability to leverage the software
catalog• “Run Now” option added
• Publish for users• Existing MI’s usable from
software portal
Managed Installs
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• Blacklisting improvement• Upgrade/Downgrade rights• Asset Management Appliance licensing changes• Agentless and grandfathering• REST API’s /SDK
• Ability for 3rd parties to pull information about inventory, assets, scripting, reporting, managed installs, and users
Software compliance/Licensing/API’s
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KACE Systems Deployment Appliance 4.0 (K2000)
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• Native UEFI support• Removes reliance on current workarounds (Legacy BIOS setting, thumb drives)• Secure Boot still needs to be disabled
• Multicasting in Cisco networks• Router vendors lack Pragmatic General Multicast (PGM) support• PGM not designed to cross routers• Internet Group Management Protocol (IGMP) is vendor agnostic• IGMP can cross between routers/subnets
• Increased Windows deployment speed• WIM and Kimage speeds 10% faster
KACE SDA Imaging Connectivity and Speed
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• Major focus on underlying OS architecture• Update to the K2000 Appliance 3.7 SP3 (3.7.345)• Combined SDA and RSA codebase• FreeBSD 10.0 to 10.3 for SDA• FreeBSD 7 to 10.3 for RSA• 32-bit to 64-bit for RSA• RSA Hyper-V support
KACE SDA Infrastructure