74 %Reduced time

for search

1.5 %Improved user productivity

5 MINUTE GUIDE:ENTERPRISE SEARCH

HOW STRONG IS YOUR ABILITY TO SEARCH ACROSS KEY CONTENT

MARKET OVERVIEW

FOR MORE INFO, VISIT:PERFICIENT.COM/PARTNERS/GOOGLE

200+ENGAGEMENTS

10+PRE-BUILT INTEGRATION

CONNECTORS

35+FORTUNE 500 CLIENTS

8QUALIFIED DEPLOYMENT

SPECIALISTS

The amount of data structured and unstructured is driving companies to incorporate enterprise search. Companies know that knowledge workers that have search tools are more productive and satisfied.

Despite the importance of searching across repositories to improve productivity and knowledge worker satisfaction, many companies rely on their ECM vendor or other search tools within repositiories. This means each tool has a different login, different taxonomy, and different presentation of search results. Enterprise search is the solution to connect these tools and have a “Google-like” search within the firewall.

*examples of unstructured information include any information/data that is not in a database or data model such as email archives, social media content, sound, image files, and document repositiories

• Magic Quadrant for Enterprise Search, Gartner. 16 July 2014. Whit Andrews, Hanns Koehler-Kruener• Why Search matters: Quantifying the Business Value of Google search Appliance Solutions, IDC July 2014 David Schumbehl & Randy Perry• AIIM Industry Watch Search and Discovery - exploiting knowledge, minimizing risk, AIIM 2014

DISPARATE CONTENT STORES AND ONLY BASIC SEARCH TOOLS43%HAVE UNIFIED SEARCH ACROSS DEPARTMENTAL CONTENT7%HAVE SEARCH TOOLS WITHIN DISCRETE REPOSITORIES39%HAVE ENTERPRISE SEARCH CORPORTATE WIDE11%

11%

411%ROI generated,

payback in 7.9 months

TOP USE CASES

SEARCH GOALS & ROI

WHY PERFICIENT

Commerce Customer Service Contact Centers & Support

Legal InquiriesPartner Sites

Reduced cost of business operations

1.4 %Increased revenue

Governance & Compliance R&D Engineering Processes

Sales & MarketingCorporate Intranet & HR Websites