YOUNG HUB LEADER TOOLKIT - Sportscotland · • Support from the CSH Benefits for the CSH Hubs will...

Putting sport first

YOUNG HUB

LEADER TOOLKIT

1

#sportpanel www.sportscotland.org.uk

Congratulations on being selected as a Young Hub Leader (YHL) for your community sport hub (CSH).

You have been selected due to your involvement in sport and commitment as a young leader or volunteer within your local community.

You will find lots of useful tips and advice within this toolkit that will help you in your role as a YHL. This toolkit includes the following sections;

THE BIG IDEA! LET’S GET STARTED MAKE YOUR ‘MASTER PLAN’ TAKE THOSE FIRST STEPS SHOUT IT LOUD ANYTHING ELSE?

We wish you the best of luck and look forward to hearing all about your success in your CSH.

WELCOME

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GOOD LUCK FROM ALL OF THE YOUNG PEOPLE’S SPORT PANEL!

#sportpanel tip

MENTOR CHECK

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LOOK OUT FOR...

2THE BIG IDEA!


THE BIG IDEA! What will you do?YHLs will:

• Consult with other young people (participants, volunteers, coaches, Young Ambassadors etc.) to see what they want from their CSH

• Attend CSH committee meetings to ensure the young people’s voices can be heard and that their, and other young people’s, views are taken into account when decisions are being made

• Lead on a specific role within the CSH (i.e. social media, marketing etc.). Chat with your mentor when you first start to discuss what they may want you to lead on

• Be able to commit 1hr per week

What is expected from you?YHLs should:

• Be passionate about their CSH and sport

• Be keen to increase their involvement and make their CSH better for the community

• Be approachable and respected by young people in the community

• Have good teamwork skills

• Have enough confidence to sit in on committee meetings and share their ideas and the ideas of other young people

• Be 25 years old or under

Benefits for youYHLs will benefit from:

• Experience in leadership role

• Exciting and challenging new development opportunities

• Opportunity for personal development

• Networking opportunities

• Support from the CSH

Benefits for the CSHHubs will benefit from:

• Ideas and input from their young members

• A more satisfied and engaged young membership

• New projects being undertaken by YHLs

You and your mentorAs a YHL you will have a member of the CSH to support you in your role. It’s a good idea to meet regularly to talk about your ideas and discuss how things are going.

Throughout this document we will recommend times you should catch up with your mentor by using the icon pictured here.

YHLs is a fresh approach to ensuring that every CSH has the views and opinions of young people at the heart of the decision-making process.

3LET’S GET STARTED


What is a community sport hub?Before we get into the detail of what your role as a YHL is, you need to understand exactly what a CSH is.

You may already know about your CSH, however the following explanation will give you a clear idea about the range of different sport hubs throughout the country. You can also find more information on the sportscotland website (please find the link under Useful Links in the ‘Anything Else’ section).

CSHs are designed to increase the number of people participating in sport within local communities. CSHs are focused on the clubs around a sport centre, community centre, school, park or playing field pavilion. The hub is essentially a collective of sport clubs working together in a local community.

The specifics of each hub and what it will offer will vary by hub. However all hubs will work to the following five principles:

• Growth in participation

• Understand community need

• Support community leadership

• Offer a range of sports

• Ensure all of the appropriate people are working together

Who’s who in my CSH?There will be a lot of people involved in your CSH, and it can be difficult to remember who everyone is and what their roles are within the hub.

LET’S GET STARTEDEvery YHLs role should be unique to the CSH they are working in. This ‘Let’s Get Started’ section will help you understand generally what CSHs are about and give you some help to understand specifically what is in your hub.

You might find it useful to complete the table in the ‘Anything Else’ section. This will encourage you to both research your CSH and the people you should be speaking to and also will be a useful point of reference whenever you need to contact someone and how best to contact them.

4LET’S GET STARTED


What about the clubs in my CSH?It may also be helpful to know what sports are played within your CSH and who participates in them. Think about whether there is anything you could do to improve these numbers and how you would be able to measure your success.

HUBSMO is a simple online reporting system for CSH officers. Data on clubs is captured through the system and this enables sportscotland to assess the impact of the CSH and also helps hubs to plan and evaluate their activity. As a YHL it is important to understand what is collected and why. You could ask your CSH officer for a copy of the CSH and club reports.

HUBSMO captures data on the following:

• Number and type of clubs involved in the hub

• Number of active members within the clubs involved in the hub (split by age and gender)

• Number of deliverers/coaches actively involved within the clubs in the hub (split by paid/voluntary and by age and gender)

This information is collected annually on a club by club basis and then summarised to show the full picture for the hub. Reports are generated from the system and these provide the hub officers with the data to look at trends and changes over time. Hub officers then use this data to update clubs and the hub steering group.

Examples of the charts and reports are shown opposite.

sportscotland capture and hold this information for two main reasons:

1. Collect evidence around the impact of the CSH programme nationally for the government and for future funding.

2. Provide management information for hub officers so they can understand the membership trends of clubs within the hub and plan for the future.

5MAKE YOUR ‘MASTER PLAN’


What is a SWOT?In your role as a YHL, you will be helping to develop your CSH, but this role will also help develop you as an individual. It is very useful to think about what your strengths and weaknesses are, even if you think you know what they are, having them written down on paper can definitely help you.

A good way of identifying your strengths and weaknesses is through a personal SWOT analysis. This process captures information about your strengths and weaknesses, as well as identifying external opportunities and threats. Use the diagram and questions below to shape your personal SWOT diagram;

MAKE YOUR ‘MASTER PLAN’It’s always a good idea to plan what you’re going to do! This section will help you develop a plan for your work as a YHL. Your ‘Master Plan’ includes 3 important areas:

• SWOT • PERSONAL DEVELOPMENT PLAN • ACTION PLAN

Strengths...What do you do better than anyone else?

Which of your achievements are you most proud of?

Weaknesses...What tasks do you usually avoid because you don’t feel confident doing them?

Is there something you’ve never had experience of that you would like to improve on?

Threats...What is going to stop you from achieving your YHL goals?

What will be the biggest challenge to you as a YHL?

Opportunities...What can you do as a YHL to use your skills to help the CSH?

Is there training available to improve, or people within the CSH who could help you gain experience?

You will find a blank SWOT analysis in the ‘Anything Else’ section. Fill out this SWOT analysis as best you can and it will help you to set the best Personal Development Plan possible.

Ask a friend, family member or your mentor to help you fill out your personal SWOT chart – they may know you better than you know yourself!



Your Personal Development PlanNow you know your strengths and weaknesses, it’s time to create a Personal Development Plan (PDP).

A PDP is your chance to maximise the impact of your role as a YHL, both for yourself and for your CSH. Your PDP should be unique to you and help you plan and then review your own experience in your time as a YHL.

Why is your PDP important?

For you: By setting yourself goals you can have something to work towards, identify what you need to achieve success and really make the most of your time as a YHL.

For your mentor: Your mentor can help you to achieve your goals by providing support, advice and guidance. You should work with your mentor to set your goals and objectives, and catch up as often as is necessary to check out your progress and highlight any areas for improvement.

For your CSH: All your work as a YHL should help grow your CSH and by aligning your goals with those of the hub, everyone can work together to achieve the highest levels of success.

3 step process: We have suggested 3 steps which will help you create a PDP. At the end of these 3 steps you will have as a PDP:

• A list of goals you want to achieve

• A plan for achieving your goals

• A way to measure your success against your goals

When creating your PDP, bear in mind your SWOT analysis at all times. Make the most of your strengths with your projects, but also look to develop your weaknesses where possible. By doing so, you will become a much greater asset to your CSH.

Step 1: A list of goals you want to achieve

Imagine yourself 12 months from now, looking back over the last year.

• What have you achieved?

• What is your vision for a thriving, fun CSH?

• Write down 5 things you want to have accomplished in your first year as a YHL.

Step 2: A plan for achieving your goals

Pick the 3 most important goals for you and prioritise them. Now work out how you’re going to achieve those goals. Think about the following:

• What resources do you need to achieve your goals?

• Who do you need to speak to/work with to succeed?

• How long will each goal take to achieve?

Step 3: A way to measure your success against your goals

• How will each of your goals be measured?

It is important that each of your goals can be measured accurately. Otherwise, how will you know that you are progressing and getting closer towards achieving your goals? For each goal, write down a few ways of measuring success.

Take your time over your PDP. When done properly it can really be the blueprint for your role as a YHL and be used to refer back to on a regular basis to keep you focused on your tasks.

A PDP template can be found in the ‘Anything Else’ section. You should fill this out and then go through with your mentor so that they are able to help you achieve your goals.



Your Action PlanNow that you’ve created your PDP it is a good idea to set it out so that you can clearly keep track of what you want to do and when. We have included an example of an action plan below but please feel free to use your own ideas when filling in your action plan.

Task

Understanding the role of a YHL

Getting to know my hub

Undertake a consultation with

young people in my local community

Reporting consultation findings at

hub meeting

Updating the social media of the CSH

Who can help?

Other YHLs, mentor

Mentor, hub members

Other YHL, mentor, Active Schools

Coordinator, school, youth groups.

Other YHL, mentor

Other YHLs, mentor, hub members

What do I need to do?

Read the YHL toolkit, watch the YHL video, talk with my

mentor in CSH.

Asking mentor questions about the hub, using pullouts

from the toolkit, talking to hub members. Looking at

membership numbersand HUBSMO reports.

Use the consultation from the toolkit or make up your

own, arrange meetings with youth groups, peers, active schools and look at

distributing the consultation to find out what young

people want.

Gathering the results of the consultation and bringing it

to CSH meeting. Letting the committee

members know what young people are looking for.

Creating or updating the twitter and facebook

accounts of my hub. Promoting clubs and

looking to increase junior membership. Using the

toolkit for tips and advice.

Timescale

1 week

2 weeks

1 month

2 weeks after consultation results are in or at nearest committee meeting.

Ongoing

Done

You will find a template for you to use in the ‘Anything Else’ section

8TAKE THOSE FIRST STEPS


Finding out what other young people thinkIt’s really important to get to know what the young people in your local community know about your CSH and one way to do this is to do a consultation paper with them.

This would allow you to find out about the needs within the community of the CSH and also what sports interest them and/or what they are already involved in. From gathering this information you can share this with your mentor and discuss ways in which you can look to meet the needs of the young people in your community.

Once you have your consultation written you can hand this out to young people in your local community, to those who are already involved in your CSH and also those who are yet to join one of the clubs. By doing this you may find some interesting information about what interests the young people in your area and possibly what they want from your hub in the future.

Volunteers are important too!Volunteers play a crucial role within any CSH so it is always important to speak to them and hear their views and ideas for the hub.

They are the ones who are working with and speaking to the members of the hub on a daily basis so will often hear first hand what people want or what is working well/not so well within the hub. Whether they coach a netball or rugby team, or take the minutes at the CSH steering group, everyone involved plays a key role in the smooth running of the CSH and can hold valuable ideas and views on the future of the hub.

You could hand your consultation paper around parents of the people who are connected with the CSH or speak to them about some of the questions within it. By doing this you may be able to find some new volunteers who want to get involved in some of the clubs that are running within your hub.

As you get to know people within your community you will be able to find out who may be interested in helping your CSH and the sports clubs that are involved.

TAKE THOSE FIRST STEPSOnce you are settled into the role as a YHL it is time to take your first steps towards making a difference in your hub. One of the most important things to do as a YHL is to start speaking to the members of your hub as well as the clubs within your hub.

Look through all of the resources in the ‘Anything Else’ section. Think of what sort of information you want to gather from your local community and change the wording of the questions to suit your needs.

You will find a template for a consultation in the ‘Anything Else’ section.

9SHOUT IT LOUD


Get to know other YHLsWe would encourage you to get talking to YHLs from across Scotland to share ideas and best practice with each other. One way to do this is through the Knowledge Hub – you can ask your mentor how to sign up to this tool.

The Knowledge Hub (see Useful Links) is a blog sharing website where many of the CSH officers will share good news stories and examples of good practice. The Young people’s sport panel for example, added some articles about “What being a YHL means to me” which allowed us to get across how important we feel a programme like this can be.

Sign up to the Knowledge Hub and check it regularly as it tends to be used as a tool to ask and share ideas for your hub as well as communicate information. Within the Knowledge Hub you have access to documents, the opportunity to post blogs and interact with other hubs through the forum.

Just remember the use of the Knowledge Hub helps you to understand you are not on your own. Everyone is looking to help each other.

Get your CSH talkingAs well as linking up with other YHLs you will also want to share your ideas across your CSH. A great way for this to be done is via social networking, especially Facebook and Twitter. The Young people’s sport panel has really embraced the use of social media to great effect, and it has helped to raise the profile of sport in Scotland.

We encourage you to use social media, as when it is used properly it can be a fantastic tool to promote your CSH and the great work you will end up doing as a YHL. However, you must be aware of the pitfalls which can appear with the internet being such a powerful tool as everything you say and do can be seen by everyone. Ensure you read the information in the next section before you start on social media to make sure you really sell yourself to the target audience you’re hoping for.

SHOUT IT LOUDEvery YHL will be different but it’s good to get to know about what other YHLs are doing and to tell people what you’ve been doing!

10SHOUT IT LOUD


Social MediaSocial media is one of the things that your hub officer may want you to help out on – it is always best to check with them before you go ahead with any ideas you have so that you don’t end up duplicating things.

The 2 main social media sites that are currently used by hubs are Facebook and Twitter.

There are two options when it comes to setting up a Facebook account for your CSH.

A Facebook Page: this allows others to ‘Like’ your page so that all of your information will appear on their newsfeed. Creating a Facebook page means that anyone can like the page and see all the information that is put on the page. This is ideal for parents, participants and other hubs to see what is going on.

A Facebook Group: this allows you to keep in touch with everyone who is involved with the CSH, then you can create a Facebook group for all the coaches, volunteers, and committee members to pass on information.

The difference with this group is that you can change the settings so that everyone must be accepted into the group. This allows all the coaches to share information, have discussions and perhaps even advertise coaching courses etc.

23% of users check their account more than 5 times per day.

To get started on Twitter you must create a ‘handle’ (your username) and quickly describe your hub and what is on offer, you can also add pictures or logos. Don’t make your handle too long as it is how people will interact with you and include you in conversations. E.g. @ColintonCSH. It is also useful to come up with a hashtag for your hub to add to conversations and so you can keep track of who is mentioning you e.g #colintoncsh

What is a Tweet? A message which is less than 140 characters long.

What is an RT? When you see another user posting a Tweet which you find amusing/informative/inspiring, you can click RT and it automatically posts this persons Tweet to your followers.

What is a Favourite? Favoriting a Tweet can let the original poster know that you liked their Tweet, or you can save the Tweet for later to refer to.

28% of Tweets which are Retweeted include the phrase ‘Please RT’.

You can add a ‘profanity filter’ which will block any posts with strong or offensive language. This will help with keeping a positive image/brand identity across your CSH

11SHOUT IT LOUD


If social media is something that you will be involved in with your hub here are a few thoughts on what you should be using social media to do:

• Increase awareness of your CSH and what it has on offer.

• Increase awareness of the individual clubs and activities that are on offer to the local community.

• Support those who contact you through Twitter or Facebook and provide a high level of customer care. Ensure they have all the information they need and when they need it. Try not to get into long conversations on social media, get them to direct message (DM) you so you can pick it up over email or phone.

A few top tips to consider before you get started on social media for your hub:

• Keep it simple. Don’t use flowery words. Consider your tone; friendly, positive and helpful. It’s also important to try and keep it professional.

• Be relevant and timely – both Twitter and Facebook are instant sources of news so when you are posting anything make sure it is up-to-date information. If it happened days ago it’s already old news.

• When Tweeting always try to make it 130 characters that way it’s easier for people to RT it.

• Add hashtags and the relevant user accounts. Adding a user at the end of a Tweet can sometimes encourage RTs.

• If you @ someone at the start of a Tweet but want everyone to see it, always put a full-stop, otherwise it will only go directly to them, i.e. ‘.@Glasgow2014 tickets are now on sale’.

• Images are essential for Facebook AND Twitter. Always try to add an image to a post to help strengthen your message.

#sportpanel are here to help you!!

Some useful Twitter accounts to follow are listed below;

@sportscotland Official sportscotland account, will regularly RT relevant Tweets they are mentioned in

@YoungScot Scotland’s biggest youth engagement organisation

@trystsports Great example of Twitter account design. Excellent use of photos to aid promotion

@kilwinningSC Another great example of how a Hub can use Twitter effectivley

@antoninesports Great example of how branding can be used on Twitter.

@spartansfc Great example of a Community Club using Twitter for promotion.

Create a Tweet with #sportpanel included in it at any point, and one of the #sportpanel members will get back in touch with you. They regularly tweet about upcoming sports news and events so keep an eye on their personal accounts as well as sportscotland and Young Scot.

It’s important you check with your mentor or hub officer before you start using social media to make sure that they know what you will be doing and what it will involve.

12SHOUT IT LOUD


Saltire Awards

Saltire Awards are a great way to be recognised, by showing off the amount of volunteering hours and skills gained through your YHL experience.

Using their simple website, you can log your volunteering hours and the skills that you have gained so that your experiences will always be recorded there when you need them. It looks brilliant on your CV and you can also earn Young Scot Reward Points which entitle you to great prizes! You can find out more about Young Scot Rewards on the ‘Anything Else’ page at the back.

There are 4 different levels in Saltire Awards;

• Saltire Approach

• Saltire Ascent

• Saltire Summit

• Saltire Challenge

We think that the Approach and Ascent awards are more suited to your YHL work but if you want to find out about the other 2 levels, check out their website.

Saltire Approach

• Is designed to introduce you to regular volunteering in manageable chunks.

• It lets you record and be recognised for all the hours you put into your YHL role – complete a log book of your hours either online or on a timesheet.

• You’ll receive a certificate for completing 10 and 25 hours of volunteering as well as Young Scot Reward Points. Saltire Ascent

• When you have completed your 25 hours Approach Award it is time to move on to your 50, 100, 200 and 500 hour Ascent Award!

• To record your achievements in more detail fill in the online journal. There’s space to enter any training and new skills you’ve learnt and to note down referees for future application forms.

• You can also set yourself goals for your volunteering in the Pathway section.

Don’t forget that you can add in hours from other volunteering roles you may have – as long as they have been completed within 2 years of submission.

To get started on your Saltire Awards visit: www.saltireawards.org.uk

You will find a template for recording your hours in the ‘Anything Else’ section.

13ANYTHING ELSE?


Useful Links:sportscotland: www.sportscotland.org.uk

Community sport hubs information: www.sportscotland.org.uk/clubs/community_sport_hubs/

Help for clubs: www.sportscotland.org.uk/helpforclubs

The Knowledge Hub: https://knowledgehub.local.gov.uk/

Saltire Awards: https://saltireawards.org.uk/

Young Scot Rewards: https://rewards.youngscot.org/

Survey Monkey: www.surveymonkey.com

Google Hangouts: www.google.com/hangouts

ANYTHING ELSE?We have tried to make the toolkit as extensive as possible, and to do so please find everything else you will need to support you in your role as a YHL in this section. In here you will find the templates that have been referred to throughout the document, useful links and many other things.

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Who is in my CSH?

Who? What do they do? How do I contact them?

John Smith Mentor: in his office Mobile or email? between 11am and 3pm

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YOUR PERSONAL SWOT ANALYSIS

Strengths... Weaknesses...

Threats...Opportunities...

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YOUR PERSONAL DEVELOPMENT PLAN 1

Step 1 Imagine yourself 12 months from now, looking back over the last year. • What have you achieved? • What is your vision for a thriving, fun community sport hub? • Write down 5 things you want to have accomplished in your first year as a Young Hub Leader

Be specific with your goals. Think about what your CSH is like just now and what you would ideally like to see change or improve.

17TEMPLATES



Step 2 Pick the 3 most important goals for you and prioritise them. Now work out how you’re going to achieve those goals. Think about the following:• What resources do you need to achieve your goals?• Who do you need to speak to/work with to succeed?• How long will each goal take to achieve?

Think about the different resources available to you. Who do you know from the CSH, your sport club, school, family or other groups that can help you out? There’s also a wealth of training, advice and ideas online – be creative!

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Step 3 How will each of your goals be measured?It is important that each of your goals can be measured accurately. Otherwise, how will you know that your progressing and getting closer towards achieving your goals? For each goal, write down a few ways of measuring success.

Goal 1

Goal 2

Goal 3

Measure:

Measure:

Measure:

Target:

Target:

Target:

Goals with a number can often be easiest to use, e.g. increasing membership by 10%, or gaining 100 Twitter followers. However, there are other ways of measuring success. For example, you could compile a survey to assess how happy members are with the facilities at their CSH.

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YOUNG HUB LEADER – ACTION PLAN TEMPLATE

Task Who can help? What do I need to do? Timescale Done

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Community sport hub consultationAs Young Hub Leaders, we are keen to increase participation at ................................... Community sport hub. We want to make this a hub for all and would really appreciate any feedback you can give us. If you are interested in volunteering at ................................... Community sport hub or have any further comments please contact us on the details below.

1. Please tick your age category

q 9-11 ☐ q 12-14 ☐ q 15-17 ☐ q 18-25 2. Please tick your gender

☐ q Male q Female 3. Please tick the most relevant to you

q Primary School q Secondary School q College q University q Employment Other? Please specify:.......................................................................................................................................... 4a. What sports are you aware of that are offered in your local area? (Please tick all that apply)

☐ q Archery q Athletics q Badminton q Basketball q Boxing☐ q Canoeing q Cricket

q Curling q Cycling q Dance q Diving q Football q Golf q Gymnastics

q Handball q Hockey q Judo q Karate q Lawn bowls q Netball q Rowing

q Rugby q Sailing q Shinty q Squash q Swimming ☐ q Table tennis q Taekwondo

q Tennis q Trampolining q Triathlon q Volleyball q Water polo q Weightlifting q Wrestling Other? Please specify:.......................................................................................................................................... 5a. Have you ever heard of .............................................. Community sport hub?

☐ q Yes ☐ q No

5b. If yes, where/how did you hear about .............................................. Community sport hub? ............................................................................................................................................................................... 6a. Are you currently involved in .............................................. Community sport hub?

☐ q Yes ☐ q No

6b. If yes please tell us how you are involved and which club(s) you are a member of. ............................................................................................................................................................................... 7a. Do you currently participate in any sports/physical activities?

☐ q Yes ☐ q No

7b. If yes, please state which sports/physical activities? ............................................................................................................................................................................... 7c. Where? ............................................................................................................................................................................... 7d. How often? ...............................................................................................................................................................................

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8. If no, please tick any barriers below

q Time q Family commitments q Not interested

q I don’t know what clubs are on offer q I am not confident in my ability ☐

q I have never tried some sports before q Cost q Location Sports offered

9. What sports would you like to see offered in ..................................... Community sport hub? ............................................................................................................................................................................... ............................................................................................................................................................................... 10. Would you be interested in attending an event where local sports clubs provide taster sessions of their sport at the Community sport hub?

q Yes ☐ q No

Interest in volunteering

11a. Would you be interested in volunteering at the Community sport hub?

q Yes ☐ q No

11b. If YES what role(s) would you be interested in undertaking?

q Assistant coach q Promotion q Events q Fundraising ☐ q Marketing ☐ q Social media q Research for CSH ☐ Other? Please specify:..........................................................................................................................................

11c. If YES how much time would you be able to offer:

q Weekly q Monthly q Occasional

12. What do you feel could be done to encourage more young people to participate in sports at the Community sport hub? ............................................................................................................................................................................... ............................................................................................................................................................................... 13. If you are happy to be contacted with regards to volunteering at the Community sport hub please leave your email address below. ...............................................................................................................................................................................

Joe Blog 1 Joe Blog2 XXXXX Community Sport Hub Young Hub Leader Young Hub Leader Address Line 1 XXXXX Community Sport Hub XXXXX Community Sport Hub Address Line 2 Email: [email protected] Email: joeblog2XXXXXcsh.com Postcode Tel: Email: [email protected]

22TEMPLATES#sportpanel

www.sportscotland.org.uk

YOUNG HUB LEADER – TIMESHEET

Date

E.g. 25/07/14

02/08/14

Activity

Attended C

SH

board meeting

Consulted w

ith young hub mem

bers

Time (hours)

2 hours

1 hour

Running Total

2 hours

3 hours

Mentor signature

YOUNG HUB LEADER TOOLKIT - Sportscotland · • Support from the CSH Benefits for the CSH Hubs will...

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