“You Complete Me!”
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Transcript of “You Complete Me!”
“You Complete Me!”
Dr. Pamela Phillips
Megan Popkey
John Grant
Mark Franks
Northeast Wisconsin Technical College
Northeast Wisconsin Technical College • Two-year technical college in Green Bay, WI• Established as a vocational school in 1912• Serving 41,500 students annually in nine
counties in Northeast Wisconsin • Offer over 100 associate degrees, technical
diplomas and apprenticeships• 88% of our 2010 graduates were employed
within 6 months of graduation• Ranked among America’s 20 fastest
growing two-year colleges in 2003, 2004, and 2006
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
Enrollment grows 79% in 13 years – No signs of slowing down
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
Academic Year
Profile of Program Student• Average age is 27• 60% female, 40% male• 10% students of color• 75% receive financial aid • 64% are pursuing associate degrees• 95% of 2010 graduates are employed in
Wisconsin• After six months on the job, 2010 associate
degree graduates earned a median salary of $35,100
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
“You had me at… completion.”
• NWTC Dream Catchers Initiative• Achieving The Dream
• Student Engagement• Academic Advising• Automation of Graduation Process
American Association of Community CollegesAnnual Convention, April 9-12, 2011, New Orleans
NWTC Dream CatchersAchieving the Dream
• Dream Catchers initiative started in 2009 • Core Team and 6 subcommittees – over 80
staff• Move toward building a “culture of
evidence” across the College• “Got Evidence?” sessions
• 2010: NWTC joined national Achieving the Dream network as a self-funded member• 160 community colleges in 30 states• Focused on student success
American Association of Community CollegesAnnual Convention, April 9-12, 2011, New
Orleans
NWTC Dream CatchersAchieving the Dream
• Purpose: improve 3-year degree and diploma program completion rates by focusing on five target areas:• Basic Education• Gateway Courses• Successful Course Completion• Persistence• Program Completion
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
NWTC Dream Catchers Interventions
• Integrate student success principles throughout the college to increase depth of student engagement
• Implement new developmental education model
• Implement Placement for Success• Improve and mandate Program Orientation• Mandatory advising• Academic Success Center • Course Signals
American Association of Community CollegesAnnual Convention, April 9-12, 2011, New Orleans
“You had me at…engagement.”
What does the research tell us?How College Affects Students (1991), Pascarella and
Terenzini
• FYE – “Catch the Wave”• Program Orientation• Welcome Days• Student Ambassadors• Student Involvement
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
“Catch the Wave”
• Catch the Wave – overall marketing theme for NWTC First Year Experience (FYE) initiatives
• FYE – paradigm shift –”Just in Time” information
• Web presence geared toward new student resources
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
New Student Orientation
• Operational productivity event• Standardization of content across Student
Services and Learning• Alternative delivery modes- e.g. video
streaming• Movement toward mandatory orientation• Checklist for success
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
Add summer postcard so dates are current?
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
Welcome Day
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
Student Ambassadors• Facebook page • Ambassador e-mail –
[email protected]• Ambassador business cards• Future ideas:
• Ask an ambassador• On-demand welcome services• Welcome week workshops
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
Student Involvement
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
“You had me at… advising.”• Major shift in student service model -
2006• Advising and counseling roles defined• Mental health counseling model• Intentional advising in open access
environment• Team has grown to 15 advisor
positions • Serve 18,000-20,000 walk-ins and
appointments annually
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
Advising Model at NWTC• Advisors assigned to 95% of programs –
9,500 students• Course planning, degree progress, transfer
of credit, financial aid, and student advocacy• Embedded in academic divisions,
Multicultural Center, and Regional Learning Centers
• Assessment and focus on learning outcomes, syllabus, and mission statement
• Overall improved collaboration
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
“Help me, help you.”Advising Interventions
• Assign students at program acceptance• Deliver program orientation content - Making the
early connection for student success• Utilize degree audit:
• Contact students with <2.0 G.P.A.• Contact non-returning students each term• Contact students within 6 credits of graduation
• Deliver Student Success Workshop series• Mass registration of continuing program students • Will soon participate in Academic Success Center
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
Advising Technology to Enhance Student Success
• Social networking• Mass e-mails, E-newsletters • Course Signals – pilot to begin summer
2011• Camtasia video tutorial library • http://www.nwtc.edu/services/advising/Resources.aspx
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
“Show me the money!”Graduation Project
• Student-initiated petition form and fee, manual graduation process for staff
• In late 2009, NWTC decided to pursue an automated graduation process and reduce fees for students
• After four months of business analysis, programming, and testing, IIT created a graduation system that saved Admissions approximately 975 hours annually
American Association of Community CollegesAnnual Convention, April 9-12, 2011, New
Orleans
Contact Information
American Association of Community Colleges
Annual Convention, April 9-12, 2011, New Orleans
• Dr. Pamela Phillips [email protected]
Vice President of Student Services
• Megan Popkey [email protected]
Manager of Student Involvement
• John Grant [email protected]
Director of Student Support Services
• Mark Franks [email protected]
Dean of Enrollment Services