Yeastar Technology Co., Ltd.
description
Transcript of Yeastar Technology Co., Ltd.
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LOGO
www.yeastar.com
Yeastar Technology Co., Ltd.
Enterprise Communication
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Yeastar – IP PBX
Embedded Hybrid IP-PBX
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MyPBX Technical Training
Introduction1
Advanced settings3
Basic settings2
Solution4
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MyPBX – Embedded Hybrid IP PBX
MyPBX SOHO
MyPBX Standard MyPBX Pro
MyPBX E1 MyPBX E1 Plus
MyPBX Enterprise M1 MyPBX Enterprise M2
300 users60 concurrent callsCall recording
100 users22 concurrent calls
100 users15 concurrent callsE1 /T1 trunk
30 users8 concurrent calls
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Module Types O2 Module S2 Module SO Module GSM Module UMTS Module BRI Module
Pictures
Ports 2 FXO 2 FXS1 FXO1 FXS
1 1 2 BRI
MyPBX SOHO √ √ √ X X √
MyPBX Standard √ √ √ √ √ √
MyPBX Pro √ √ √ √ √ √
MyPBX E1/ E1 Plus √ √ √ X X X
MyPBX Enterprise √ √ √ √ √ √
You start with the MyPBX main-board and then just plug-in FXS, FXO, GSM, UMTS(3G) and BRI modules as your project needs. Below are modules that can be used in MyPBX.
Introduction- Modules
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Introduction- Modules
FXO: Analog trunk ports, one module supports two trunk ports.
FXS: Analog extension ports, one module supports for two extension ports.
SO: SO module is a combined module with one FXS port and one FXO port. This module can help you to get lifeline port.
GSM: GSM trunk port
UMTS (3G):3G trunk port
BRI: ISDN BRI trunk ports. One BRI module supports for two BRI ports. One BRI port supports for 2 B channels.
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MyPBX SOHO – SMBs & Home Office Users
Product Name Specification Remark
MyPBX SOHO
30 SIP Extensions8 Concurrent Calls4 Telephone Interfaces1 LAN Port
4 telephone interfaces means: a) max. 4 analog ports (FXS&FXO) b) max. 4 ISDN BRI ports
External ViewExternal View Internal ViewInternal View
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System LEDSystem LED
Phone lines LEDPhone lines LEDEthernet LEDEthernet LEDPower LEDPower LED
Face PlateFace Plate
Power PortPower Port
Rear PlateRear Plate
RJ11 Port (for phones)RJ11 Port (for phones)
RJ45 Port (for Ethernet)RJ45 Port (for Ethernet) Reset KeyReset Key
MyPBX SOHO – SMBs & Home Office Users
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Product Specification Remark
MyPBX Standard
100 SIP Extensions22 Concurrent Calls16 Telephone Interfaces1 LAN Port1WAN Port
16 Telephone Interface :1 ) Max.16 analog ports( FXS&FXO)2 ) Max. 8 BRI ports 3 ) Max. 4 GSM ports4 ) Max. 4 UMTS ports
MyPBX Standard – Small IP PBX Phone System
External ViewExternal View Internal ViewInternal View
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System LEDSystem LED
Phone lines LEDPhone lines LEDEthernet LEDEthernet LEDPower LEDPower LED
Face PlateFace Plate
Power Power
Rear PlateRear Plate
RJ11 Port (for phones)RJ11 Port (for phones)
LAN Port (RJ45)LAN Port (RJ45)
Reset KeyReset Key
WAN Port (RJ45)WAN Port (RJ45)
MyPBX Standard – Small IP PBX Phone System
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Product Specification Remark
MyPBX Pro
100 SIP Extensions22 Concurrent Calls16 Telephone Interfaces1 LAN Port1WAN Port
16 Telephone Interface1 ) Max.16 analog ports2 ) Max. 8 BRI ports 3 ) Max. 8 GSM ports4 ) Max. 8UMTS ports
MyPBX Pro – Small IP PBX Phone System
■ Differences between MyPBX Pro and MyPBX Standard : 1 ) MyPBX
Pro is 1U Rack Mount metal case; 2 ) MyPBX Pro can supports 8 GSM or 8
UMTS ports.
External ViewExternal ViewInternal ViewInternal View
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System LEDSystem LED
Phone lines LEDPhone lines LEDEthernet LEDEthernet LEDPower LEDPower LED
MyPBX Pro – Small IP PBX Phone System
1U
19’’
Power Power RJ11 Port ( for phones)RJ11 Port ( for phones)
LAN Port(RJ45)LAN Port(RJ45) Reset KeyReset Key
WAN Port (RJ45)WAN Port (RJ45)For AntennasFor Antennas
Face PlateFace Plate
Rear PlateRear Plate
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Product Specification Remark
MyPBX E1
100 SIP Extensions15 Concurrent Calls1 E1/T1/J1 Port8 Telephone Interfaces1 LAN Port1 WAN Port
8 Telephone Interfaces :Max. 8 analog ports (FXS&FXO)
MyPBX E1 - Small IP PBX Phone System
External ViewExternal ViewInternal ViewInternal View
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PowerPowerRJ11 Port ( for phones)RJ11 Port ( for phones)
LAN Port(RJ45)LAN Port(RJ45) Reset KeyReset Key
WAN Port (RJ45)WAN Port (RJ45)E1/T1 PortE1/T1 Port
System LEDSystem LED
Phone Lines LEDPhone Lines LEDEthernet LEDEthernet LEDPower LEDPower LED
E1/T1 LED E1/T1 LED
MyPBX E1 - Small IP PBX Phone System
Face PlateFace Plate
Rear PlateRear Plate
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Product Specification Remark
MyPBX E1 Plus
100 SIP Extensions15 Concurrent Calls1 E1/T1/J1 Port8 Telephone Interfaces1 LAN Port1 WAN Port
8 Telephone InterfacesMax. 8 analog ports (FXS&FXO)
MyPBX E1 Plus– Small IP PBX Phone System
External ViewExternal ViewInternal ViewInternal View
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MyPBX E1 Plus – Small IP PBX Phone System
System LEDSystem LED
Phone Lines LED Phone Lines LED Ethernet LEDEthernet LEDPower LEDPower LED
E1/T1 LEDE1/T1 LED
1U
19’’
PowerPowerRJ11 Port (for phones)RJ11 Port (for phones)
LAN Port(RJ45)LAN Port(RJ45) Reset KeyReset Key
WAN Port (RJ45)WAN Port (RJ45)E1/T1 PortE1/T1 Port
Face PlateFace Plate
Rear PlateRear Plate
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Product Model Specification Remark
MyPBX Enterprise
M1
300 SIP Extensions60 Concurrent calls1 E1/T1 Port8 telephone interfaces 1 LAN port1 WAN port
1) 8 Telephone InterfacesMax. 8 analog ports (FXS&FXO) or max. 4 GSM ports or max. 4 UMTS ports or max. 8 ISDN BRI ports; 2) The only difference between M1 and M2 is M1 has E1/T1 port but M2 doesn’t have it.3) Call Recording – available.
M2
300 SIP Extensions60 Concurrent calls8 Telephone interfaces 1 LAN port1 WAN port
MyPBX Enterprise – Medium sized IP PBX
External ViewExternal ViewInternal ViewInternal View
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MyPBX Enterprise – Medium sized IP PBX
Phone Lines LED Phone Lines LED System LEDSystem LEDPower LEDPower LED
1U
19’’
PowerPowerRJ11 Port (for phones)RJ11 Port (for phones)
LAN Port(RJ45)LAN Port(RJ45)
Reset KeyReset KeyWAN Port (RJ45)WAN Port (RJ45)
E1/T1 PortE1/T1 Port
Face PlateFace Plate
Rear PlateRear Plate
For AntennasFor Antennas
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MyPBX Series Comparison
MyPBX SOHO MyPBX Standard MyPBX Pro MyPBX E1 MyPBX Enterprise
Dimension& Weight 193x153x30mm(0.5 Kg) 280x175x33mm
(0.7 Kg) 280x175x33mm
(2.5 Kg) 280x175x33 mm
(0.6Kg) 440x200x45 mm
(3.5Kg)
Analog ports(MAX) 4 16 16 8 8
PRI ports(E1/T1/J1) 0 0 0 1 1
GSM ports(MAX) 0 4 8 0 4
UMTS 0 4 8 0 4
BRI 4 8 8 0 8
Ethernet ports 1 LAN 1 LAN1 WAN
1 LAN1 WAN
1 LAN1 WAN
1 LAN1 WAN
CPU BF533400 MHz
BF537600 MHz
BF537600 MHz
BF561600 MHz
TMS320C6A8168ACYG (dual core)1 G MHz
RAM 64 MB 128 MB 128 MB 128 MB 1 GB
ROM 512 MB 512 MB 512 MB 512 MB 512 MB
Hard Disk N/A N/A N/A N/A 500 GB(Optional)
User(MAX) 30 100 100 100 300
Concurrent calls (MAX) 8 22 22 15 60
Voicemail &Recording 4000min 4000min 4000min 4000min Depends on Hard disk
Protocol SIP SIP, IAX, T.38 SIP, IAX, T.38 SIP, IAX, T.38 SIP, IAX, T.38
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Task
Here is the requirement from a customer, can you please recommend him a most suitable MyPBX model?
Please check which model of MyPBX is the best choice and what are the necessary modules.
There are 50 workers, 7 PSTN lines, 2 GSM trunks, a legacy fax machine must be reserved to receive and send faxes.
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MyPBX Technical Training
Introduction1
Advanced settings3
Basic settings2
Solution4
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MyPBX quick start guide
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Basic settings of MyPBX
2.1 Warming up
2.2 Logical configuration steps in WEB GUI 2.2.1 Network & System settings 2.2.2 Extensions 2.2.3 Trunks 2.2.4 Outbound Calls 2.2.5 Inbound Calls 2.2.6 Other settings 2.2.7 Security
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2.1 Warming up – Part 1
Unpack your MyPBX – don’t power on
Unscrew the case of the MyPBX and insert the module cards according to your requirements Attention: Please ensure that the pins are aligned and the module is inserted correctly.
Please check the ‘MyPBX Operation Instructions’ on the next page.
Basic settings – Warming up
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Introduction– Operation Instructions
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Introduction– Operation Instructions
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Let’s see how to connect Switch, IP phones, router and MyPBX in a same network.
Basic settings – Warming up
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2.1 Warming up – Part 2
Power on your Laptop/PC and log in Set the Nic (Ethernet Port) of your Laptop/PC to match the telephone system subnet.Example: Set the Nic IP Address to 192.168.5.XXX and set the Subnet Mask to 255.255.255.0
Turn on the MyPBX and wait until system initialized correctly, which will cost few minutes. Once the RUN LED flickers in green light, then it means the system is working normally.
Open your browser and go to http://192.168.5.150
Basic settings - Warming up
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Login web GUI and change a new IP addressFactory default IP address: 192.168.5.150Default username: adminPassword: password
Basic settings - Warming up
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Basic Settings - Logical steps 2.2 Logical steps – Overview
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Basic Settings – System & Network
Step 1 Change a new IP address for MyPBX
Step 2 Change Date and Time for MyPBX
Step 3 Change a new password for the web GUI
Step 4 Download the system prompts for MyPBX
2.2.1 System and network setting
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2.2.1 Step 1 Change a new IP address for MyPBX
Basic Settings – System & Network
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2.2.1 Step 2 Change Date and Time
Basic Settings – System & Network
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2.2.1 Step 3 Change a new password for the web GUI
Basic Settings – System & Network
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2.2.1 Step 4 Download the system prompts for MyPBX
Basic Settings – System & Network
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2.2.2 Extensions
Step 5 Change the extension preferences
Step 6 Setup analog and SIP extensions
Step 7 To quick configure the IP phones through phone provisioning
Basic Settings – Extensions
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2.2.2 Step 5 Change the extension preferences
Basic Settings – Extensions
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2.2.2 Step 6 Setup FXS and SIP extensions
Basic Settings – Extensions
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2.2.2 Step 7 To quick configure quantity IP phones through phone provisioning
Basic Settings – Extensions
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Basic Settings - SIP extension
Register SIP extension - Manually
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Basic Settings – SIP extension
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2.2.3 Trunks - Step 8 Setup various kinds of trunks
Basic Settings – Trunks
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Basic Settings – Trunks Configure PSTN trunk
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Basic Settings – Trunks Configure E1/T1 trunk
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Configure ISDN BRI trunk
Basic Settings – Trunks
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Basic Settings – Trunks Configure GSM trunk
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Configure SIP trunk
Basic Settings – Trunks
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2.2.4 Outbound route - Step 9 Setup outbound routes
Basic Settings – Outbound Route
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phone number
To match pattern
Check the next route
Transform digits
Send to destination
trunk
Yes
No
Input numbers – The numbers dialed through phonesPattern - Special characters have special meaningsTransform digits – Copy from input / Remove / Insert digitsSend to destinations - Send to different trunks / branch offices
Basic Settings – Outbound Route
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Dial Pattern examples
Dial pattern will match from the beginning to the last one
We can choose different trunks for different callsFor 911, we can choose PSTNFor Local 7 digits calls, we might choose BRI or GSMFor Long Distance calls, we can choose VoIP trunk
X : Any Digit from 0-9Z : Any Digit from 1-9N : Any Digit from 2-9[12345-9] : Any digits in the brackets (in this example, 1,2,3,4,5,6,7,8,9)The ‘.’ character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself.
Basic Settings – Outbound Route
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Basic Settings – Incoming Calls
2.2.5 Incoming calls
Step 10 Setup business hours
Step 11 Upload or customize prompts
Step 12 Setup IVR
Step 13 Setup call queue
Step 14 Setup ring groups
Step 15 Setup DISA
Step 16 Setup conferences
Step 17 Setup inbound routes
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2.2.5 Incoming call - Step 10 Setup business hours
Basic Settings – Incoming Calls
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2.2.5 Incoming call - Step 11 Upload or record prompts
Basic Settings – Incoming Calls
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2.2.5 Incoming call - Step 12 Setup IVR
Play IVR prompt and wait for key
Key Press?
Reach Repeat count?
Wait for Key time
out
Valid key?
Time out destination
Key event destination
Invalid destination
Yes
Yes
Yes
No
No
No
Basic Settings – Incoming Calls
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2.2.5 Incoming call - Step 13 Setup call queue
Basic Settings – Incoming Calls
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Basic Settings – Incoming Calls
2.2.5 Incoming call - Step 14 Setup ring groups
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Basic Usage – Logical Steps
2.2.5 Incoming call - Step 15 Setup DISA
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2.2.5 Incoming call - Step 16 Setup Conference
Basic Settings – Incoming Calls
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2.2.5 Incoming call - Step 17 Setup inbound routes
Basic Settings – Incoming Calls
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2.2.5 Incoming call - Step 17 Setup inbound routes
Input
Match Resource
?
Match caller ID
/ DID
Yes
Mobility extension
Match business
hours
Give Dial Tone
Go to configured destination
Yes
Yes
No
Match holiday
Go to holiday
destination
Yes
Go to non-office destination
Check Next rules
No
No
NoNo
Basic Settings – Incoming Calls
Yes
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Caller
501 502 503 504 505
Phone Number: 13806048464
E1
550330155033025503303550330455033055503306550330755033085503309
Basic Settings – DID
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2.2.6 Other settings
Step 18 Setup feature codes
Step 19 Setup SIP settings
Step 20 Setup voicemail
Step 21 Setup music on hold
Basic Settings – Others
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2.2.6 Other settings – Step 18 Setup feature codes
Basic Settings – Others
# + Ext. Leave voice message*1 One touch record*2 Read voice message*02 Voicemail Main Menu*3 Attended transfer*03 Blind transfer*4 Pick up the call*04 Pick up a specific extension*5 Intercom*6 Parking call*70 Reset to defaults
Note: When reset to defaults, the call forward default value will be1) Always forward: Disable2) Busy forward to voice mail: Enable3) No answer forward to voice mail: Enable4) Do not disturb: Disable
*71 Enable always forward*071 Disable always forward*72 Enable busy forward*072 Disable busy forward*73 Enable no answer forward*073 Disable no answer forward*74 Forward to number(*74+phone number)
e.g.: *74501, it will forward the call to extension 501.*074 Forward to Voicemail*75 Enable do not disturb*075 Disable do not disturb
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Basic Settings – Others2.2.6 Other settings – Step 18 Setup feature codes
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2.2.6 Other settings – Step 19 Setup SIP settings
Basic Settings – Others
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2.2.6 Other settings – Step 19 Setup SIP settings
Basic Settings – Others
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2.2.6 Other settings – Step 19 Setup SIP settings
Basic Settings – Others
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2.2.6 Other settings – Step 20 Setup voicemail
Basic Settings – Others
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2.2.6 Other settings – Step 21 Setup music on hold
Basic Settings – Others
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2.2.7 Security
Step 22 Setup IP restriction on extensions page
Step 23 Firewall settings
Step 24 Backup and Restore
Basic Settings – Security
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2.2.7 Security- Step 22 Enable IP Restriction for extensions
Basic Settings – Security
For local extensions
For remote extensions
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HackerHacker
FirewallFirewall
Sip attack packets
Basic Settings – Security2.2.7 Security– Step 23 Firewall & Blacklist are available
Our MyPBX can detect that huge amount SIP packets in short time is an abnormal for a SIP station. MyPBX will add the IP address of the host, which send too many SIP packets in a very short time, into blacklist automatically. Once the IP being added into blacklist, the host will not be able to send any packets to MyPBX unless the administrator deletes the IP from blacklist manually. The normal SIP packets speed can be defined on IP blacklist rule section. Sometimes, when the IP phone subscribe a lot BLF status on their phone, the operator's IP phone for example, it will send a lot SIP packets as well. Then MyPBX might add the normal SIP extension into blacklist by mistake as well. Therefore we need to define white list by adding common rules to accept trusted network/hosts.
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2.2.7 Security- Step 23 Firewall configurations
Basic Settings – Security
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2.2.7 Security– Step 24 Backup and restore
Basic Settings – Security
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General Limitations
General Limitations of MyPBX
General limitations
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MyPBX Technical Training
Introduction1
Advanced settings3
Basic settings2
Solution4
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Advanced Settings – Call control
3.1 Call control – Option 1 Only the selected extension can dial out
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3.1 Call control – Option 2 Setup a password for the outbound route
Advanced Settings – Call control
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3.1 Call control – Option 3 Setup PIN user for the outbound route
Advanced Settings – Call control
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Advanced Settings – Call recording
3.2 Call Recording – only available in MyPBX Enterprise
Note that you need a hard disk installed in MyPBX before you can enable the call recording feature. Below are suggested hard disk:(Seagate)500G ST9500325AS 5400RPM 8MB SATAII interface laptop hard-disk (Seagate)500G ST9500420AS 7200RPM 16MB SATAII interface laptop hard-disk (Seagate)320G ST9320325AS 5400RPM 8MB SATAII interface laptop hard-disk
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Advanced Settings – Call recording 3.2 MyPBX Enterprise- Recording Interface for administrator
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3.2 MyPBX Enterprise- Recording Interface for extension users
Advanced Settings – Recording
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3.3 Update firmware in MyPBX through two ways: HTTP & TFTP
Advanced Settings – Firmware Upgrade
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Advanced Settings – Auto Provision
Get configurations files from MyPBX
3.4 MyPBX act as an Auto Provision server
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Advanced Settings – Call through Outlook3.5 Call out through Outlook contacts
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Task – Establish a small network
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MyPBX Technical Training
Introduction1
Advanced settings3
Basic settings2
Solution4
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Solutions– Remote extension4.1 Remote working solution
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4.2 Remote office solution
Solutions– Remote office
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Solutions– Traditional PABX4.3 Connect MyPBX with traditional PABX
You may note that we can connect using BRI or PRI channels as well
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Solutions – Skype Connect 4.4 Connect MyPBX to Skype world
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