years of trusted insights - The Conference Board · strengthen their performance and better serve...

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2006 annual report the conference board 3 annual essay Sir Harold Evans on Innovation annual report 2006 90 years of trusted insights

Transcript of years of trusted insights - The Conference Board · strengthen their performance and better serve...

2006 annual report the conference board 3

annual essaySir Harold Evans on Innovation

annual report 2006

90years of trusted insights

The Conference Board creates and disseminates knowledgeabout management and the marketplace to help businessesstrengthen their performance and better serve society.

Working as a global, independent membership organization inthe public interest, we conduct research, convene conferences,make forecasts, assess trends, publish information and analysis,and bring executives together to learn from one another.

CHAIRMAN’S LETTER 03

PRESIDENT’S LETTER 04

BUSINESS REVIEW 07

HISTORICAL OVERVIEW 16

ANNUAL ESSAY 22

PRODUCTS & SERVICES 28

FINANCIALS 34

GLOBAL COUNSELLORS 36

TRUSTEES 38

2006 annual report the conference board 3

I congratulate The Conference Board on its 90th anniversary and our loyal members and talented staff for making its 90th year its best year!

Once again, The Conference Board’s research and learning has helped companies strengthen their performance and better contribute to society.

Seven of my Trustee colleagues conclude their service this year: Robert Benmosche, Erroll Davis, S. Dhanabalan, Niall FitzGerald KBE, Rijkman Groenink, Stephen Snyder, and Sir Martin Sorrell. We applaud their dedication and leadership, and acknowledge the contribution they have made to our strategy and governance.

Let me also salute Dick Cavanagh, our president and CEO, who has provided exemplary leadership since 1995, and who announced his plans to step aside earlier this year. During his tenure, The Conference Board renewed its reputation, extended its global reach, enjoyed unprecedented prosperity, and executed initiatives in corporate governance and workforce diversity that have changed the heart and soul of business practice.

Respectfully submitted,

Samuel A. DiPiazza, Jr.Chairman, The Conference Board, Inc.Chief Executive Officer, PricewaterhouseCoopers llp

Chairman’s Letter

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We are pleased that our 90th year was also ourbest year.

As is the case for any organization that createsintellectual capital, our key measurements of successinclude “impact and relevance.” In these realms,our work and our people were cited more than44,000 times in the media — generating 5.5 billionmedia impressions on subjects ranging from eco-nomic forecasts to advice on preparing for an avianflu pandemic. Our economic reports regularly movedthe markets, our work on corporate governance has improved the conduct in boardrooms aroundthe globe, and our research and outreach in work-force diversity has changed the face of managementin large-scale enterprises.

Beyond our ongoing research and learningopportunities to advance the free enterprise system,this year saw a number of new initiatives and somenew partnerships — and yielded record performance.

New Initiatives

We launched our China Center for Economics and Business this April in Beijing, dedicating ournew centrally located offices in the QijiayuanDiplomatic Compound. Ten multinational firms,headquartered in Asia, Europe, and North America,have committed substantial financial and intellectu-al resources for the three-year start-up phase. Oursenior advisory board, co-chaired by Paul Volckerand Chen Yuan (the governor of the ChinaDevelopment Bank), held its inaugural meeting at the Diao Yu Tai State Guesthouse. The Center will conduct research, both independently and withkey Chinese partners like the National Bureau ofStatistics, the Development Research Center, andthe Peoples’ Bank, on business cycles, productivity,and competitiveness.

We have been busy helping companies aroundthe world learn from one another to prepare for anavian flu pandemic. To this end, we conducted a500-company survey, generated a timely ExecutiveAction report, and hosted two sold-out (and brac-ing) webcasts.

Domestically, this year saw the advent of ourHelp-Wanted Online Data Series, a complement toour monthly compilation and analysis of newspaperclassified ads. This database covers all 50 states andthe top 52 U.S. metropolitan areas.

Strengthening Partnerships

Working with other like-minded organizations haslong been a fruitful way to leverage our resources,avoid duplication of effort, and deliver superiorvalue to our members. This year saw a renaissancein productive partnerships and joint ventures.

Building on the second year of our successfulcollaboration with the (U.S.) Business Council tosurvey and explain CEO sentiment about businessconditions, we extended the effort to Europe(France and Germany) and Asia (Hong Kong andSingapore). The aim is to create and distributetimely knowledge about the economic perceptions of CEOs worldwide.

In a similar vein, we joined forces with twoworld-class business schools in joint research(INSEAD) and seminars (London Business School).We also held an inaugural conference on leadershipwith the U.S. Naval Academy, complementing ourlongstanding program with West Point. And we havelaunched a research consortium with three leadinghuman resources associations to advance under-standing of workforce preparedness.

We joined with the National Safety Council insponsoring a global environmental health and safetyaward and were recognized by the Clinton GlobalInitiative for our joint corporate social responsibili-ty program with Harvard and the ShorensteinFoundation. And last but not least, we have beenfavored by generous support of our research on,and outreach to, the maturing workforce by TheAtlantic Philanthropies.

By no means new, the Ron Brown Award for Corporate Citizenship was presented to BayerCorporation, Johnson & Johnson, and S. C. Johnson& Son. This was the seventh White House Awardceremony for the award we administer to honorexemplary corporate behavior.

President’s Letter

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Record Performance

Last year, our talented and hard-working staff set10 all-time records in areas ranging from mem-bership subscriptions to staff productivity to capi-talizing on the Internet. This year, we surpassedthese same 10 records.

One reason for success is that our membersare exceedingly loyal — over 98 percent of ourkey customers chose to renew their membershipthis year. During the past year, we counted 19 of the 20 largest U.S. companies, 80 percent ofthe Fortune 100 companies, and all of the 20most respected companies in the world as members.Overall, we experienced 10 percent revenuegrowth, earned a better than expected surplus,and returned $785,000 to our reserves. We sawexceptional growth in Asia (52 percent), webcasts(62 percent), sponsored research (30 percent),and governance programs (26 percent).

Several of our researchers received importantrecognition. Two economists were lauded fortheir insights and prescience — Gail Fosler, by theWall Street Journal, and Ken Goldstein, by theInternational Herald Tribune. Judy Bannister, ournew global demographer, won the Klein Awardfrom the U.S. Bureau of Labor Statistics. AndLinda Barrington, Lorrie Foster, and Jeri Sedlarwere selected as delegates to the White House

Conference on Aging. Our own President’s Awardwas presented to Carolyn Brancato for her pioneer-ing work in corporate governance.

This annual letter is my eleventh and finalone. I have decided to follow my own advice toothers about the practice of stepping aside after a decade of leadership service. During that time,I have been blessed by wise Trustees, talentedcolleagues, and loyal and generous members whohave made my service a privilege, for whichI am grateful.

Respectfully submitted,

Richard E. CavanaghPresident and CEO, The Conference Board, Inc.

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Ian E. L. Davis Managing Director, McKinsey & Company (left), and Robert H. Benmosche retiredChairman and CEO, Metropolitan Life Insurance Co.,are Trustees of The Conference Board. Trustees represent15 nationalities and nearly half are CEOs of firms based outside of the United States.

Steve Kerr Managing Director andChief Learning Officer, Goldman Sachs& Co., participated in a panel at theSenior Human Resources Conferencethat examined today’s most criticalhuman resources issues.

Mukesh Ambani Chairman and ManagingDirector, Reliance Industries,at The Conference BoardDirectors’ Institute programhosted at Reliance Industries,Jamnagar.

Ann Henry Vice President, Global Operations,HP Financial Services, discussed the challengesof global redesign at The Conference BoardOrganizational Design and Renewal Conference.

Michael Christiansen Managing Director,The Royal Danish Theatre, addressed Trustees at the Royal Opera House in Copenhagen.

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Started in 1916 as an organization of leading U.S. manufactur-ers, The Conference Board continued to meet its mission of serving business worldwide in its 90th year. More execu-

tives than ever profited from the business knowledge provided by The Conference Board, which now serves companies in all industriesand in many countries around the world. The Conference Board hasalways specialized in providing business knowledge to top compa-nies, but now its wisdom is being spread globally. Extending its out-reach, the organization held an increasing number of economic andmanagement briefings this year. It also intensified its role as aleading shaper of business values, delivering a wide range of studiesand events focusing on citizenship, corporate governance, businessethics, diversity, economics, human resources management, and howcompanies are responding to natural disasters.

Investigating Changes in the Global Workforce

One of the fastest growing business issues in the country is theoncoming retirement of 64 million baby boomers from the U.S.

labor force by the end of this decade. To help management handlethis development, The Conference Board Research Working Groupon Managing Mature Workers produced Managing the MatureWorkforce, an in-depth study that pinpoints how organizationscan be strengthened by the right mature workers. In the comingyear, The Conference Board will embark on a study on increasingthe inclusion of older adults in the workforce that is being sup-ported by a $2-million grant from The Atlantic Philanthropies. TheConference Board also received a grant from Microsoft Corporationto support research on innovation that will draw on the econom-ic and management perspectives.

Mature workforce studies at The Conference Board are justone part of a larger management research program that also con-centrates on strategic workforce planning, talent management, andemployee engagement. Leadership Development in Asia-Pacific:Identifying and Developing Leaders for Growth, which was based onfindings from a research working group, provided a valuable primer

on leadership development practices and, more specifically,how multinational companies face the challenge of developinglocal leaders in Asia.

A State of Business Report: CEO Challenge 2006

In addition to bringing CEOs together, The Conference Board alsotook the pulse of their opinions on major business issues in thisyear’s edition of the annual CEO Challenge Survey. This was themost far-reaching survey yet, with responses from nearly 700 global CEOs from 40 countries. CEO Challenge 2006: Perspectivesand Analysis, an overview of the results, shows major differencesamong CEOs based in different parts of the world. For example,CEOs in Europe and Asia put equal emphasis on the challenges of sustained and steady top-line growth and profit growth, while U.S.CEOs are significantly more likely to rate sustained and steady top-line growth over profit growth. Sajjan Jindal, vice chairman andmanaging director of India’s JSW Steel, Ltd., echoes many CEOs in Asia when he explains that growth is significant because of its

importance to shareholders. “You have to have consistent growth,quarter to quarter,” he says, and that “can only happen if you havecustomer loyalty and innovation because, the way the world ismoving, it’s becoming imperative, very important, for everybody tostay on their toes and keep on changing.”

Fostering Corporate Citizenship and Sustainability

Continuing its long tradition of supporting research in the fields of social responsibility and corporate citizenship, The ConferenceBoard issued Philanthropy and Business: The Changing Agenda.The multinational survey finds that companies are increasinglyseeking to align their giving programs more closely to their busi-ness needs and improve their measurement of results and out-comes. This topic had particular relevance this year because ofcorporations’ desire to help people and communities damagedby hurricanes Katrina and Rita. The Conference Board also partnered with the World Bank Institute, the Kennedy School of

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the conference board Business Review 2005-2006

Global Growth and Global Impact

“The Conference Board has a world vision with a global network.”

Sir C.K. ChowCEO, MTR Corporation

Left to rightMartin Glynn President and CEO of HSBC Bank, USADonald Gogel President and CEO of Clayton, Dubilier & Rice, Inc.

At a meeting co-sponsored by The ConferenceBoard and The Week magazine at The Four Seasons restaurant in New York.

David Vidal Research Director, Global CorporateCitizenship, The Conference Board

Ron Brown Award ceremony The White House, Washington D.C.

Left to rightDana G. Mead Chairman, Massachusetts Institute of Technology, and Chairman of the Ron Brown Award Board of DirectorsCarlos M. Gutierrez U.S. Secretary of CommerceAlma Brown and Michael BrownCurt M. Selquist Company Group Chairman and Worldwide Franchise Chairman,Medical Devices & Diagnostics, Johnson & JohnsonDr. Attila Molnar President and Chief Executive Officer, Bayer CorporationH. Fisk Johnson Chairman and Chief Executive Officer, S.C. Johnson & Son, Inc.

Carolyn Kay Brancato Director ofThe Conference Board Governance Center,was a moderator at the Corporate/Investor Summit.

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Government (Harvard University), Pfizer, the InternationalBusiness Leaders Forum, and the Global Alliance for ImprovedNutrition to hold four events as part of the Clinton GlobalInitiative. Themes ranged from responding to natural disasters to the public, private, and social sectors taking joint action on malnutrition.

Avian flu preparedness was also on the agenda. TheConference Board conducted a survey on the issue that garneredmore than 500 corporate responses. An Executive Action reportoutlined how this crisis differs from previous threats. “At the veryleast, companies ought to consider how to continue when workpractices must be altered to reflect the reality of a changed environ-ment,” the report says. “Meetings, travel, and office environmentscan spread infection through an extensive population.”

A Leader in Corporate Governance

During the last year, The Conference Board Governance Centerand Directors’ Institute elevated their reputations as go-to resourcesfor business leaders in the United States and their counterpartsaround the world. One of their reports — Revisiting Stock Market

Short-Termism — was based on a unique consensus achieved by leaders of major corporations and the investment communityat the June 2005 Corporate/Investor Summit convened by TheConference Board in London and moderated by Dr. Carolyn KayBrancato, director of The Conference Board Governance Centerand Directors’ Institute. The report warned about the dangers ofshort-term thinking in developing business strategy in the financialmarkets. It also called on companies, investors, financial analysts,and fund managers to shift their focus from quarterly earnings to long-term growth and profitability.

According to the report, the pressure to meet short-term quarterly earnings numbers can cause undue market volatility. Thismay, in turn, cause management to lose sight of its strategic busi-ness model, which would compromise its global competitivenessas well as its ability to make investments in such critical areas as research and development and environmental controls.

Working in collaboration with McKinsey & Company andKPMG’s Audit Committee Institute, The Conference Board also pub-lished The Role of U.S. Corporate Boards in Enterprise RiskManagement. Results from this study were announced during apress conference that was held in conjunction with a Directors’Institute seminar at The Harvard Club. The research, which includesa broad-based survey of U.S. boards, cites the financial servicesand insurance industries as models for well-developed risk-manage-ment programs.

Both the Governance Center and Directors’ Institute conductedprograms outside of the United States this year. Business and gov-ernment officials in China hosted the Governance Center at twomeetings in Beijing — one convened for the leaders of state-ownedenterprises and one held for the Banking Regulatory Agency. The Directors’ Institute held in-house educational programs forReliance Industries Limited in India and for the Egyptian Institute of Directors. These sessions featured a global perspective on cor-porate governance issues, fiduciary responsibilities of boarddirectors, and similarities and differences in motivations amongcountries for determining global best practices.

Tracking Shifts in Jobs,

Productivity, and the World Economy

The Conference Board increased its economic data and analysisof the employment market over the last year, including launching the monthly Help-Wanted OnLine Data Series. This new seriessheds light on business demand for labor and supplements thelong-standing Help-Wanted Advertising Index. The ConferenceBoard also produced webcasts and special reports on the chang-ing dynamics of the U.S. workforce, including a candid overviewpublished by the The Conference Board Consumer Research Centerof how workers view their jobs and how successful companies are seeking to reverse “a commitment crisis.” Research by TheConference Board on comparative productivity in countries aroundthe world was presented to central bank governors from some 20countries, including the European Central Bank President Jean-Claude Trichet and to the Keidanren (the Japanese Federation of

“The Conference Board has become the respected source for corporate governance.”

Douglas R. ConantPresident and CEO, Campbell Soup Company

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Economic Organizations). The results of this research found thatthe times of extraordinarily high U.S. labor productivity growthrates are over, at least for now, and that there has been sustainedproductivity acceleration in the emerging markets of Central andEastern Europe and Asia. In another new project with globalimpact, the Global Indicators Program launched initiatives todevelop leading economic indexes (LEIs) for the European Union and China. The LEI program currently produces monthly data forthe United States and eight other countries, which collectively represent almost two-thirds of the world economy.

Making Diversity a Corporate Reality

As part of a research project commissioned by the EuropeanCommission’s Directorate General for Employment, Social Affairs,and Equal Opportunities, The Conference Board and FocusConsultancy, a UK diversity consulting firm, produced a specialconference in Brussels on the business case for diversity. Thismeeting attracted 130 delegates from 25 countries, equally dividedamong executives, government officials, and leaders of social sector organizations. Companies presenting at the conference

included Adecco, Air Products, Bertelsmann, Cadbury Schweppes,Coco-Mat, Ford, IBM, Lufthansa, Randstad, TNT, and Unilever. A reportreleased at this event included responses from 900 executives andin-depth case studies of 19 pace-setting firms, including BT, Danfoss,Deutsche Bank, Deutsche Telecom, Shell, and Volvo.

Looking at other diversity events in Europe, “Profiting fromDiversity” was the theme this year of the annual European Work-Lifeand Diversity Conference in Paris. Keynote speakers included AlainRoberts, global head of key clients and member of the global man-agement board of UBS; David Cornick, vice president of IBM; andEllen Galinsky, president of the Families and Work Institute. TheU.S. Council on Work Force Diversity gathered in Prague to discussglobal diversity. Speaking about the council’s development,Deborah Dagit, executive director, diversity and work environment

initiatives for Merck & Co., Inc., says, “As one of the founding mem-bers of the Council on Work Force Diversity in 1993, I have wit-nessed The Conference Board transition from an organization thatwas learning about diversity and inclusion to one that considersthese concepts an integral part of their identity and brand.”

Expanding Our Global Reach

The Prague meeting of the Council on Work Force Diversity wasjust one of the ways The Conference Board has broadened its glob-al presence this year. In China, The Conference Board China Centerfor Economics and Business hosted seminars that showcased suchleading academics as Dale Jorgenson, the Samuel W. MorrisUniversity Professor at Harvard University, and Ren Rouen, BeihangUniversity. In addition to the initial meeting of the The ConferenceBoard Asia-Pacific Chief Financial Officers Council at the end of2005, The Conference Board supplemented its Asia-Pacific councilprogram with conferences, smaller forums, roundtables, and briefingson economic trends, outsourcing, and major challenges facing CEOs.

The Conference Board stepped up its activities in India thisyear. At a meeting of The Conference Board Human Resources

Council of India in Hyderabad, Ramalinga Raju, chairman of SatyamComputers, described his widely acclaimed model of businessleadership that relies on balancing good corporate citizenshippractices with corporate business priorities. In Mumbai, Nandan M. Nilekani, CEO, president, and managing director, InfosysTechnologies, and a Trustee of The Conference Board, addressedparticipants at the Global Leadership Conference. Adi Godrej,chairman of Godrej Industries, and other leading CEOs and speak-ers from India and other countries discussed the importance ofdeveloping a global mindset in benchmarking during panels at theforum.

“The Conference Board motivates me, inspires me, and encourages me

in ways that are beneficial to my whole life.”

May SnowdenVice President, Global Diversity, Starbucks

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Ted Childs Vice President,Global Workforce Diversity, IBM,and a member of the Council onWork Force Diversity, addressed The Conference Board Women inLeadership Conference.

Gail Fosler (right) Executive Vice President and Chief Economist,The Conference Board, delivered a global economic outlook at DowJones & Co. headquarters in New York. The meeting was covered by financial journalists and foreign correspondents.

Zhang Xin co-CEO ofSOHO China, who has beenglobally recognized as oneof China’s major businessentrepreneurs, spoke at ameeting on doing businessin China.

Women in Power: Views from the Top,” a panel co-sponsored by The Conference Board and The Week magazine.

Left to rightCarol Kovac General Manager of Healthcare and Life Sciences at IBMShelly Lazarus Chairman and CEO of Ogilvy & Mather WorldwideMaria Bartiromo Host and Managing Editor of The Wall Street JournalReport, a nationally syndicated television program Catherine Kinney President of The New York Stock ExchangeSuzy Welch co-author with her husband, Jack Welch, of the bestsellerWinning, and a former editor of Harvard Business Review

Stephen M. WardPresident and CEO ofLenovo

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Senior executives from The Conference Board Advisory Council on Human Resources Management and the Council of HumanResources Executives at the U.S. Military Academy at West Point.

Trustees meeting in Copenhagen

Left to rightMichael Lilius President and CEO,Fortum CorporationHutham S. Olayan President and CEO,Olayan America Corporation Alan M. Dachs President and CEO,Fremont Group, L.L.C. Nandan M. Nilekani CEO, President, andManaging Director, Infosys Technologies Ltd.

“Can Good Governance Stop the Scandals?” a panel co-hosted by The Conference Board and The Week magazine.

Left to rightSamuel A. DiPiazza Jr. CEO, PricewaterhouseCoopers llp,and Chairman, Board of Trustees, The Conference BoardJohn Bogle Founder and CEO of The Vanguard GroupJack Ehnes CEO of California State Teachers’ Retirement System

Left to rightJordi Gual Deputy Director General of La CaixaAntonio Garrido-Lestache Director of AssociateService for Spain and Portugal, The Conference BoardBart van Ark Director of International EconomicResearch, The Conference BoardLuis Lada President of Telefónica

At a meeting in Madrid on international productivity trends.

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A growing profile in Europe This year, The Conference Board created plans to expand itsEuropean operations, with the aim of bringing its franchise in the region up to the level of its U.S. operations. Executive vicepresident and chief economist Gail Fosler conducted a series ofeconomic briefings for senior business executives throughout theregion, including presentations in Brussels, Frankfurt, Helsinki,Madrid, Munich, and Stockholm. She also addressed the second-annual Sustainability Forum in Brussels on how global values willimpact business practices around the world.

In Paris, Fosler was part of an annual business briefing held by The Conference Board Europe at the Chamber of Commerceand Industry. At this event, she noted that the current investmentboom, especially in the United States, is not supported by a strongconsumer sector. The briefing also featured a presentation by U.S.Ambassador Craig Stapleton on American political priorities for2006. Others presenters included Daniel Dewavrin, chairman ofthe Union des Industries et Métiers de la Métallurgie, France, andEdmond Alphandéry, former minister and current chairman of thesupervisory board, CNP Assurances.

Finding Solutions Together:

The Unique Value of Research Working GroupsThe research working group program was also expanded andenhanced in the past year. In these groups, The Conference Boardworks with its members to develop relevant research that address-es their current business needs. The front-line executives in theseforums serve as research advisors to ensure actionable results, anapproach that distinguishes our working groups. Groups convened in the past year developed new strategies for employee engage-ment, offshoring risks, consumer-driven healthcare, strategic work-force planning, complying with Sarbanes-Oxley legislation, andhuman capital measurement.

The Conference Board also launched its first Europeanresearch working group, which will study corporate responses to humanitarian disasters and help companies learn how to become better partners with relief organizations. Corporate members

include Global Impact, Swiss Reinsurance Company, GlaxoSmith-Kline, The Coca-Cola Company, Philip Morris, and Shell.

Leadership Lessons from the Military

The Conference Board continued to increase and strengthen itsexperiential leadership programs for senior business executives.Designed for CEOs and other senior executives from leadingcompanies, these special offerings show how the strategies andtactics of generals in historic battles, including actions taken atNormandy, France, and Gettysburg, Pennsylvania, can be applied toachieving success in today’s business environment. At the fourth-annual Investment in America Forum at the U.S. Military Academyat West Point, which was co-hosted with the U.S. Army and theLeader to Leader Institute, executives from Credit Suisse, Skanska,HCA Corporation, Boston Consulting Group, and Texas Industriesdiscussed pressing business issues with senior-level Army officersand social sector CEOs.

Councils Link the Best in Business

The thriving council program attracted senior executives from virtually every function and business area. Over 200 council eventswere held, which drew more than 2,500 executives. There wereseveral innovations to councils this year. The Contributions Councilinstituted a website to record companies’ responses to the damagecaused by hurricanes Katrina and Rita. The Global PerformanceExcellence Council, with membership equally divided between theUnited States and Europe, initiated a series of web briefings toenable council members to exchange information without meetingin person. The European Council on Purchasing and EuropeanCouncil on e-Procurement held a joint meeting in India that gaveexecutives from member companies an opportunity to visit rapidlygrowing Indian information technology firms.

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“The Conference Board has saved us many millions of dollars. I would certainly

recommend it.”

John FitzgeraldDirector of Human Resources and Benefits, Sequa Corporation

The Conference Board Webcast Advantage

After a highly successful first year, The Conference Board webcastprogram exceeded expectations in its second year, delivering timely,interactive online meetings on economic and management topics.Compliance and ethics programs, outsourcing, Sarbanes-Oxley,human capital metrics, the economics of disasters, corporate security, and managing a mature workforce were just a few of themajor corporate concerns covered. The Conference Board alsolaunched a new webcast series in Europe, providing exclusiveresearch findings on how companies are identifying and trying to eliminate microinequities, building leadership competencies andmodels, managing change, profiting from shared services manage-ment, and executing effective humanitarian relief programs in thewake of natural disasters.

Conferences and Special Events

Provided Unique Access to Insights

Conferences, which bring together leaders from throughout theworld to exchange ideas and experiences, were the first benefit

The Conference Board offered members in 1916. In 2005-2006,the conference program had a number of important new offerings,including its first corporate real estate conference, which exploredthe relationship between global commerce and the growing move-ment toward sustainable real estate practices. By popular demand,The Conference Board’s annual business ethics conference went bi-coastal this year: The New York conference featured AndrewLiveris, chairman and CEO of Dow Chemical, while Jim McNerney,CEO of Boeing, addressed the La Jolla conference. The annualDiversity Conferences held in New York and Chicago continued to be trailblazing events. More than 270 top diversity and humanresources executives attended these programs. One of the most

successful conferences this year was the Employee Health CareConference, which was held in both New York and San Diego.These meetings emphasized the importance of building a culture of health at organizations while juggling benefit costs and talentmanagement issues, and featured top executives from Aetna, Inc.,BellSouth Corporation, DHL Express, and Gap Inc.

Co-chaired by Paul A. Volcker, former chairman of the Board ofGovernors of the Federal Reserve System, and François Cornélis,vice chairman of the Executive Committee of Total, The ConferenceBoard Trustees’ and Global Advisory Council meeting inCopenhagen included dialogues by world business leaders on“What Constitutes a Market Economy?” and “Does Russia Meet theTest?” Discussions also covered energy security and the globaleconomic outlook. At the Trustees’ and Members’ dinner, keynotespeaker Ulrik Federspiel, the Secretary of State for Foreign Affairs of Denmark, examined the changing business environment in aworld that is rapidly being globalized.

Paul Volcker was also the featured speaker at The ConferenceBoard Annual Meeting and dinner in New York City. Reflecting on

his experiences as chairman of the United Nations inquiry into theIraqi Oil for Food Program, Volcker said that the time was ripe toreform the United Nations and that solving the world’s problemsrequires a multilateral approach.

As these offerings demonstrate, The Conference Board ispoised to continue an unmatched variety of quality programs forexecutives around the world as it heads toward its centennial.

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“I can’t think of another international business organization that has the unique

nonpartisan ability to look at issues the way they really are.”

Nandan NilekaniCEO, President, and Managing Director, Infosys

Susanne Lyons Executive Vice President andChief Marketing Officer, Visa USA, providedinsights on building and sustaining a world-classbrand to participants at The Conference BoardMarketing Conference.

Paul Volcker was the keynote speaker atThe Conference Board 2005 Annual Meeting. Volcker is the former Chairman of the Board of Governors of the Federal Reserve System and Chairman of the United Nations inquiry into the Iraqi Oil for Food Program.

Andrew Liveris Chairman, President, and CEO,The Dow Chemical Company, was a keynote speaker at The Conference Board Ethics andCompliance Conference.

Trustees meeting in Copenhagen

Left to rightSamuel C. Scott III Chairman, President, and CEO, Corn ProductsInternational, Inc. Douglas R. Conant President and CEO, Campbell Soup Company,and Vice Chairman of the Board of Trustees, The Conference BoardWashington SyCip Founder, The SGV Group

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An Organization Born of Crisis

The Conference Board is an unlikely success story. Established during a prolonged period of economic turmoil, The Conference Board beganlife as a grand idea, not an institution. Prior to its founding, three trag-ic events had led to widespread public condemnation of business:1910 A dynamite bomb rips through the Los Angeles Times’ plant,

killing 20 workers and injuring many more.1911 A fire at the Triangle Shirtwaist Company in New York City

kills 146 workers, mostly young women. 1914 In Colorado, a long-running strike and nonstop violence

between armed miners and militia hired by the Colorado Fuel and Iron Company leads to “The Ludlow Massacre,”during which more than 25 people die.

One of the business leaders most concerned about theseevents was Magnus Alexander, a prominent executive at GeneralElectric. Alexander and Frederick Fish, a Boston attorney who had been president of AT&T, began bringing together business and tradeassociation leaders to discuss the strained business climate andwhat might be done to alleviate frictions. As economic tensionssurged, Alexander and Fish convened a series of crisis meetings in 1915 and 1916. At these gatherings, Alexander called for greater

cooperation and knowledge sharing among businesses, which hadbeen notoriously secretive about even their most routine businesspractices. On May 5, 1916, in the Hotel Gramatan in Bronxville, NewYork, the National Industrial Conference Board (which changed itsname to The Conference Board in 1970) became an official entity,with Alexander acting as its managing director (and later its firstpresident) and Fish as the organization’s first chairman.

1916 Starting Fresh in BostonWith an initial budget of $100,000 and a small office in Boston,The Conference Board was finally open for business. One of thenewly minted organization’s first research projects focused on work-ers’ compensation laws and their impact on business, employeecompensation, and labor strikes and boycotts. Just before the UnitedStates entered World War I in 1917, President Woodrow Wilsonorganized a War Labor Board. As part of its efforts, the War LaborBoard asked The Conference Board to bring together business leaders to examine America’s ability to manufacture essential goodsand services during the war. Among the major recommendations from this group was a call for a special board — with equal representation from employers, employees, and the government —

the conference board Historical Overview

90 Years of Commitment

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1910

Period of increasing business regulation and rising labor unrest.

1919 Establishes the

U.S. Cost of Living Index

World War I 1914-1918

1924Incorporates as a private,

nonprofit institution

Businesses flourish and create an unprecedented consumer market.

1910 Los Angeles Times plant bombing kills 20 workers

1911 Triangle Shirtwaist Company fire kills 146 workers

1914 Establishment of the Federal Trade Commission

1916 The Conference Boardis established

1917 Publishes first report,Workmen’s Compensation Acts

1920

1923Attracts 282 delegates

to a National Immigration

Conference

1924Congress passes the National

Immigration Act, which

severely limits immigration1913 Passage of the Federal Reserve Act

1915 First transcontinental telephone call

1918 Conducts research on working women and safety in the workplace

When The Conference Board was initially formed in 1916, MagnusAlexander described the new organization’s role as being that of both “a clearing house for information [and] a forum for constructive discussion” on the vital business issues of his day. During the last 90 years, we have expanded our programs to meet, or even anticipate, the needs of a rapidly changing and increasingly globalized business environment. By doing so, we have helped our members find better solutions for their individual needs and better serve the societies in which they operate.

1920 Conducts research

on eight-hour workday

1919 First transatlantic flight

1920 First meeting of League of Nations

1916 Passage of theRural Credits Act, whichprovides aid to farmers

U.S. Supreme Court orders breakup of Standard Oil

The Ludlow Massacre

19th Amendment giveswomen the right to vote

The Conference Board Milestones

2006 annual report the conference board 17

to resolve labor disputes. The War Labor Board eventually agreed toall of the recommendations. In 1918, The Conference Board createdthe first U.S. Cost of Living Index, which corporations instantlybegan using in planning and strategy sessions.

1920s The Conference Board Moves to New YorkSeeking a broader platform and a greater role on the national stage,The Conference Board moved from Boston to New York City in 1920.In that year, it also became an incorporated, not-for-profit organiza-tion. Over the course of the decade, The Conference Board produceda series of major studies on America’s deteriorating agricultural conditions, the cost of government, and the fiscal health of stategovernments. At the request of its members, the organization also created special studies that focused on labor and managementdifferences in France, Italy, Great Britain, and, later, Germany.

1930s Surviving during the Great DepressionThe stock market collapse of 1929, which soon triggered a globaldepression, hit The Conference Board almost immediately. Staffand salaries were reduced, as were working hours for those who

remained. When Alexander died in 1932, Virgil Jordan, a noted economist and a prolific writer and public speaker, was appointedhis successor. At the time, many business leaders were questioningwhether the economic analyses being used by the government werecredible. To ensure a steady supply of accurate economic data,Jordan established a Bureau of Economic Audit and Control, whichproduced a wide range of studies on unemployment, pension plans,corporate healthcare policies, and other issues during the 1930s.

1940s Helping the War EffortDuring World War II, The Conference Board focused on what companieswere doing, or could do, to aid the war effort. An ongoing series ofmeetings were held between business leaders and high-level U.S. gov-ernment officials, with discussions covering everything from theproduction of goods and services and wartime pricing policies to con-tract negotiations between business and government. In1944, aDivision of Business Practices was created to oversee all research intomanagement practices and policies. Jordan resigned as president in1948, although he continued to be an advisor to The Conference Boarduntil 1963. John Sinclair, the former president and deputy governor ofthe Federal Reserve Bank of Philadelphia, became president in 1949.

1930

Great Depression

1926 Establishes the

Advisory Council of Human

Resources Executives, the

first council

1929 Stock market crashes

over six days in October

and November

1933 Initiates Foreign Affairs,

a series on the worldwide

effects of the depression

1934 Congress creates

the Securities and Exchange

Commission

1936 Admits Amalgamated

Clothing Workers of America,

its first labor union member

1937 Publishes first comprehensive

study of Personnel Practices Governing

Factory and Office Administration

1938 Congress passes

the Fair Labor Standards

Act, establishing a

national minimum wage

and codifying the eight-

hour workday

WW II

begins

Conducts over 187 studies on topics ranging from immigration to the conservation of natural resources.

President Roosevelt inaugurates the “New Deal” to provide relief from the effects of the Great Depression.

1928 Amelia Earhart is

first woman to fly across

the Atlantic1925 Broadcast of

first television picture

Research focuses on the downward spiral of internationaltrade and the precarious position of financial institutions.

1932 Establishes group to

study business recovery

1933 Roosevelt declares

four-day bank holiday

1935 Creates Bureau of

Economic Audit and Control

1935 Social Security

Act becomes law

1938 Inauguration of

the Economic Advisory

Council

1928 Opens conferences

to the public

18 the conference board 2006 annual report

1950s Reaching Out to EuropeWhen The Conference Board celebrated its 35th birthday in 1951,its annual revenue topped $1 million for the first time and it movedinto a larger office to accommodate its more than 200 employees.With the United States facing a war in Korea, The Conference BoardCouncil on Mobilization Planning began producing studies, reports,and surveys on critical business issues during wartime. It alsoissued a study on how business and government could protect confi-dential data in the event of a nuclear war. Throughout the decade,The Conference Board began sponsoring major events outside of theUnited States. In 1954, The Conference Board inaugurated an officein Montreal, which today is an independent but affiliated organizationbased in Ottawa. In 1959, the first CEO-level meeting held outsidethe United States was convened in Torquay, England. Some 40 chiefexecutives and company presidents from the United States, theUnited Kingdom, and Canada met to examine economic prospects.It was an instant success, spawning a similar meeting in Versailles,which linked business leaders from Belgium, Canada, France, theNetherlands, Sweden, Switzerland, the United States, and WestGermany.

1960s Creating Jobs, Encouraging Social Responsibility, and Building a Stronger EconomySinclair stepped down as president in 1962. His successor was H. Bruce Palmer, the president of Mutual Benefit Life InsuranceCompany. A founding member of several nonprofit organizations,Palmer was a leading advocate of “social responsibility” and quicklyincreased The Conference Board’s involvement in the public affairsarena. The Ford Foundation gave The Conference Board a grant to produce a major study on company experiences in hiring African-American workers, which suggested a more determined effort by companies was needed if more minorities were to find jobs. TheConference Board also began publishing its Help-Wanted AdvertisingIndex, which continues to be an effective barometer of job demand in 52 major cities in the United States. In 1965, The Conference Boardwas commissioned by the U.S. Treasury Department to study the country’s controversial business depreciation guidelines. After pro-ducing a study pinpointing strengths and weaknesses in the guide-lines, President Lyndon Johnson addressed a meeting held by The Conference Board in Washington, D.C., announcing that the studyhad persuaded him to make major changes in the nation’s businessdepreciation policies. As the 1960s came to a close, The Conference

1940

World War II 1939-45

1959First major meeting

outside U.S. in Torquay, UK

1941 The U.S.

enters WW II

1943 Brings consulting groups

together as the Advisory Council on

Defense and Reconstruction

1947 Marshall Plan

1945 First report in Studies in Business

Economics, a series on the restoration of

the economic system

1948 Publishes The Social Security

Almanac, which covers the U.S. and

other countries

1950

1951 The Conference Board

Help-Wanted Advertising Index

is launched

1954 Opens Montreal office

and begins enrolling associates

from outside the U.S.

Creates advisory councils to foster the exchange of information between businesses with defense contracts and government agencies.

1944 Passage of

GI Bill of Rights Act

1949 Creation of NATO

1950-1951 Introduction of

first commercial mainframe

computers

1954 Foundation

of SEATO

1955 Formation

of the AFL-CIO

America’s entry into WWII leads to the near elimination of unemployment and opens new opportunities for women in the workplace

Postwar, the U.S. enters a period of prosperity and experiences a sea change in living standardsand the consumption of consumer goods

Research focuses on the impact of the consumer economy on price trends, buying behavior, and the television industry.

1948 GATT agreement

is signed by 23 countries

1957 Launch of

the Sputnik satellite

1944 Publishes Employment

of Handicapped Persons

First transistor

First report on

data processing

1940 Begins tracking directors’

compensation and corporate

contributions

2006 annual report the conference board 19

Board, with financial support from Life magazine, began producing AGraphic Guide to Consumer Markets, an annual chartbook on consumerspending trends.

1970s Forging Bonds between Business and GovernmentPalmer, who resigned from The Conference Board in 1970, was succeeded by Alexander B. Trowbridge, former U.S. Secretary ofCommerce under President Johnson and, before that, a senior execu-tive with Esso Standard Oil. Trowbridge built strong relationshipswith noted business and government leaders and The ConferenceBoard soon began producing studies that helped companies under-stand and deal with a rising tide of environmental legislation. WithThe Conference Board gaining stature for its expertise in this area,the National Commission on Water Quality soon asked the organiza-tion to convene a meeting of business and government leaders toexplore the pros and cons of water quality laws across America.President Gerald Ford addressed members of The Conference Board at a meeting in Washington in 1976, stressing the need for a strongdefense and encouraged the bolstering of relationships betweenbusiness and the government. The Conference Board established anoffice in Brussels in 1977, and a growing number of councils were

formed in the region, bringing together leading European executives on a regular basis to share ideas and insights. (Today, The ConferenceBoard Europe oversees a network of councils in Europe, India,and the Middle East.) Trowbridge stepped aside as president ofThe Conference Board in 1976. Kenneth A. Randall, a former head of the Federal Deposit Insurance Corporation and chairman of the boardand CEO of Virginia Bankshares Inc., was named the new president.

1980s Restructuring, Downsizing, and Another Market CrashIn 1981, James T. Mills, president and CEO of the Sperry HutchinsonCompany, took over as president of The Conference Board and setout to upgrade its technological infrastructure and make its extensiveresearch program more responsive to the needs of its corporatemembers. Significant research was published on businesses’ growingpublic-affairs activities, shifts in monetary policy, and best practices in marketing, finance, and research and development. As corporaterestructuring, cost-cutting, and mergers and acquisitions sweptthrough the business world in the mid-1980s, The Conference Boardbegan issuing a series of reports on the processes companies wereemploying to become more competitive.

1960

1961 President Kennedy

addresses a special meeting

1960 Publishes A Graphic

Guide to Consumer Markets,

in collaboration with Life

magazine

1972 The results of a survey conducted

by The Conference Board on industry

expenditures for water pollution abatement

are included in an EPA report

1970 The first Earth Day is celebrated

and the U.S. Environmental Protection

Agency (EPA) is founded

1976 Establishes The Conference

Board CEO Confidence Index

1977 Opens

Brussels office

1973 An embargo on oil shipments to

the U.S. and Western Europe creates

gasoline shortages and doubles prices

1970

1965 Based on The Conference Board research, President

Johnson announces major changes in the nation’s depreciation

practices

1964 The Civil Rights Act becomes law

1966 Study on companies’ efforts to increase

their employment of African-Americans

1967 Creates The Conference Board

Consumer Confidence Index

1976 Grameen Bank

established

Increasing inflation, urban strife, rising unemployment, and the Vietnam War place pressures on the world economies.

Extension of public affairs research on corporate contributions, business and government relations,and community affairs.

Economies are wracked by stagflation, recessions,rising unemployment, and a series of energy crises.

In addition to added management and marketing programs, there are new forums for business and government exchanges.

1960 First working laser

1961 Construction

of the Berlin Wall

1963 Martin Luther

King, Jr., addresses the

March on Washington 1969 First man on moon

Introduction of Personal Computer

Woodstock

First successful heart transplant

20 the conference board 2006 annual report

When Mills stepped down in 1988, Preston Townley, dean ofthe Carlson School of Management at the University of Minnesotaand a former top manager at General Mills, was appointed his succes-sor. Townley speedily moved to identify critical business issues andput experienced specialists in place at The Conference Board tostudy and report on them. He also oversaw the reorganization of TheConference Board around six major themes: business and educa-tion, corporate business practices, economics, managing for global growth, quality, and workforce management.

1990s Total Quality, Stability, and an Economic CoupTownley broadened the offerings of The Conference Board, includingmaking it a major player in the drive for total quality management(TQM). Building on its Quality Council — a group of executives incharge of their companies’ TQM programs — The Conference Boardbegan holding annual quality conferences. The success of theQuality Council was also reflective of the growing importance ofthe overall council program, which had become the fastest-growingcomponent of the organization in both the United States and Europe.The conference program was also enlivened and expanded, withmore events being sponsored by notable outside organizations.Townley also added more research staff to provide what he called“more market-driven” reports, surveys, and meetings.

When Townley died of a heart attack in 1994, Jack V. Wirtsbecame acting president and CEO of The Conference Board. Duringthe next year, the organization stepped up its activities in Europeand Asia. It also signed its first working agreement in China afterWirts met with leading Chinese government and business leaders.Other joint ventures in Australia, Hong Kong, Europe, and Mexico followed, as well as alliances in India and Taiwan. In an unprecedenteddevelopment, the U.S. Department of Commerce selected TheConference Board to produce and distribute the U.S. leading eco-nomic indicator series. This was the first time a U.S. Governmentagency entrusted a major economic series to a private organization.(Today, The Conference Board produces indicators for eight othernations as well.) In October 1995, The Conference Board namedRichard E. Cavanagh, a seasoned executive with broad business,government, and academic credentials, as its ninth president. Beforebeing executive dean of Harvard’s John F. Kennedy School ofGovernment for nine years, Cavanagh was a partner with McKinseyand Company.

2000s Going Global and Restoring TrustOne of Cavanagh’s early strategic thrusts was to continue expandingthe globalization of not only the organization’s research and meetingprograms, but its governing body as well. In 2000, Lord Marshall of Knightsbridge, chairman of British Airways, became chairman of

World War I 1914-1918

1980

1993The Conference

Board Governance

Center established

1985 In the largest corporate

merger at that time, GE acquires

the RCA Corporation

1987 On “Black Monday,” the

NY Stock Exchange experiences

a record one-day decline

1980 Launches research on the

practices of boards of directors

1990 1994The North American

Free Trade Agreement

(NAFTA) goes into effect

1988 First annual Business

Ethics Conference

1989 President George Bush

writes The Conference Board

that its pursuit of excellence in

education “has earned the

gratitude of all Americans”

1990 The Conference Board

Total Quality Management Center

established

Studies the growth of businessand education partnerships.

Restructures activities around business practices, economics, education, global growth (now having associate members from over 50 countries), management, and quality.

U.S. economic growth begins to pick up again, during a decade characterized by restructurings, cost cutting, and high-profile mergers.

1981 Launch of space

shuttle Columbia

1986 Article in Across

The Board on eldercare

receives national attention

1984 AT&T operations split

into seven independent companies

1988 Fall of the Berlin Wall

S & L Crisis Rise of the Internet

Nabisco merges with

Standard Brands

Drexel Burnham Lambert

pays $650 million penalty for

insider trading

2006 annual report the conference board 21

the Board of Trustees at The Conference Board, the first chairman ofthe organization based outside the United States. The ConferenceBoard economics program produced an expanded series of econom-ic studies and forecasts and held a rising number of briefings aroundthe world. It also launched a rich mix of new economic barometers,including an ongoing series to determine how satisfied consumersare with their Internet experiences, and initiated a monthly measureof new jobs being offered online in the United States. To honor com-panies for outstanding citizenship, The Conference Board designedthe Ron Brown Award for Corporate Leadership, the only presidentialaward recognizing extraordinary leadership programs. The first win-ners, IBM and Levi Strauss, were announced by President BillClinton in 1998 at the White House.

In the summer of 2002, after an epidemic of business scandals,Cavanagh convened The Conference Board Commission on PublicTrust and Private Enterprise, a blue-ribbon panel of respected leadersfrom both the private and public sector. Many of the Commission’srecommendations have been voluntarily adopted by leading compa-nies and are considered best practices in corporate governancetoday. The Conference Board has also established a strong andgrowing presence in China and India, and now provides councils,briefings, and conferences to over 100 members in the Asia-Pacificregion. The Conference Board China Center for Economics andBusiness has the support of major multinational firms throughout

the world and is fast becoming a major resource on the Chineseeconomy. The Conference Board Middle East Business LeadersCouncil, launched in 1999, now brings together top executives fromthis area to meet with peers based in other regions.

The Future

The Conference Board’s impressive legacy as one of the world’sforemost research and business membership organizations hasgiven it a strong position for future growth. Its global reputation ineconomic forecasting, productivity, and job creation; its widelywatched economic barometers, which often move financial markets;and its ever-expanding reports on timely economic issues havemade it a leader in the field. Moreover, its pathfinding role in theareas of governance and compliance, diversity, leadership develop-ment, and managing a fast-changing workforce ensure that it willstay out in front on these vital business issues, both in the UnitedStates and in countries around the world. New strategic programs in China and India, as well as an expanding role in Europe, are just afew of the ways that The Conference Board is extending its globalreach. While circumstances and needs will certainly change in thenext 90 years, The Conference Board will continue to anticipatemajor economic and business shifts.

20001995 The World Trade

Organization is established

1996 Assumes control

of the U.S. Leading

Economic Indicators

2002 Sarbanes-Oxley Act passed

2001 Co-sponsors

the Sino-U.S. Economic

Forum

2002 The Conference Board

Commission on Public Trust and

Private Enterprise established

1995 NAFTA

Conference in

Mexico

1998 Hong Kong office opens

1997 Creates Ron Brown Award

for Corporate Leadership

1999 Designs business cycle

indicators for 8 nations that account

for two-thirds of global GDP

2003 The Conference Board

Directors’ Institute founded

2005 Creates The Conference

Board China Center for Economics

and Business, based in Beijing

and New York

The information technology revolution ushersin the “New Economy,” causing rapid growth inWestern stock markets.

Takes the lead in corporate governance and diversity, while the economics program begins a series of innovative measures of online activities.

Dot-com bubble bursts and, starting with Enron, there are a series of business scandals.

Forms partnership with Groningen

Growth and Development Centre

The Conference Board Consumer

Internet Barometer launched

The euro becomes legal tender in

12 European countries, creating the

largest monetary union in history

When I recently conducted a Google searchfor “American chief executives and innova-tion,” I received 9,850,000 entries in just

40 seconds. By now, it may be up to 10 million ormore. Obviously, no such search was possible whenThe Conference Board was established in 1916. Backthen, I would have had to dedicate the rest of my lifeto discovering a fraction of what is now instantly onoffer via the Internet, which is just one of the innova-tions undreamt of then that are now in the tissue ofour everyday lives. Others include e-mail, antibiotics,television, statewide banking, FM radio, personalcomputers, the uplift brassiere, helicopters, instantcameras, cell phones, synthetic fibers, radio tuners,MRI scanners, scheduled airmail, transatlanticflights, fish fingers, microwave ovens, transistorizedhearing aids, artificial insulin, lasers, jet planes — not to mention the introduction of container shippingthat effectively initiated globalization.

Another Google search indicates that there hasalso been a subtle shift in American business thinking.When “innovation” is replaced with “efficiency” in the search string, only half as many entries appear.Efficiency, once the be-all and end-all, is no longerconsidered enough for survival in the world economy.F. Mark Gumz, CEO of Olympus America, keepstelling all of his staff (and not just the top managers),“Innovate or die.” To be sure, efficiency is essential,but, in a global marketplace, efficiency — and the cost-cutting associated with it — may not be enough. Soour future will more likely depend on groundbreakinginnovation. Yes, we must implement and develop efficiency, but without forgetting the animating visionthat created the initial innovation. The mountainranges of innovation are littered with the skeletonsof the great corporations that lost sight of the sum-mit they set out to conquer. Jack Welch’s law applies— when the rate of change in a company becomesslower than the rate of change outside, the end is insight.

Federal Express is one of the organizations thathas managed to keep its focus. For three decades,Fred Smith has inspired his organization with his

passion to make sure, absolutely positively sure,that the parcels are truly delivered overnight. As Smithsays, “You’re delivering someone’s pacemaker,chemotherapy treatment for cancer drugs, the partthat keeps the F-18s flying, or the legal brief thatdecides the case.”1 His efficiency drives have notbeen allowed to obscure the founding vision.

The Potential Downside of a

Concentration on Efficiency

Michael Dell, who conceived of mass customization of personal computers through direct selling to con-sumers — especially businesses and just-in-timemanufacturing — has been every bit as innovative asFred Smith. Because of the company’s consumerfocus, Dell’s customers have felt they have an almostpersonal relationship with him. This relationship washurt, however, when the company hired cheaper tem-porary workers for its five call centers rather thancontinuing with full-time staff imbued with the founder’ssense of mission. Ro Parra, a senior vice president at Dell, identified call-center turnover rates as high as300 percent as one cause behind flattening sales.He told the Wall Street Journal, “We were very efficientand we made those decisions that work with theshort term, but they were really damaging to us overthe long term.”2 Such openness and contrition indicates that Dell will soon regain its momentum.

Not all businesses are able to regroup aftersuch an event. Tony Ridder, for example, is no longerrunning Knight Ridder, an organization whose commit-ment to editorial excellence and innovations in news-paper technology helped it become America’ssecond-largest newspaper group. When Ridder toldthe editorial staffs his highest priority was increasingthe profit margins from 19 percent to 21 percent, hewas viewed as introducing a morale-lowering change in the corporate culture at the expense of a commit-ment to quality journalism. This perception was nodoubt unfair, given his need to reconcile costs withthe downturn in newspaper advertising. In any event,setting financial targets invited a financial judgment,

Sir Harold Evans is the author of

They Made America: From the Steam

Engine to the Search Engine: Two

Centuries of Innovators (Little, Brown)

and editor of the WGBH television

series of the same title. He was editor

of The Sunday Times of London and

The Times, and chairman of the

Sunday Times executive; in the United

States, he was editorial director of

U.S. News and World Report, founder

of Condé Nast Traveler magazine, and

president and publisher of Random

House. He is a contributing editor of

U.S. News and World Report and editor

at large of The Week magazine. In

2004, he was knighted by Queen

Elizabeth for his services to journalism.

The Annual EssayEach year, The Conference Board

publishes in its Annual Report an

original and timely commentary by

a leading economic or management

thought leader. Past essayists have

included Nobel prize winner Douglass

C. North, Warren Bennis, Jim Collins,

Peter Drucker, Dale Jorgenson, and

Paul Volcker.

“Innovate or Die”Lessons from the Groundbreakers Who Changed America

b y s i r h a r o l d e va n s

22 the conference board 2006 annual report

1 Harold Evans, with Gail Buckland and David Lefer, They MadeAmerica: From the Steam Engine to the Search Engine: TwoCenturies of Innovators, (New York: Little Brown, 2004), p. 643.

2 Christopher Lawton, “Consumer Demand, Laptop Growth LeaveDell Behind,” Wall Street Journal, August 30, 2006.

the conference board Annual Essay

and shareholder pressure led to Knight Ridder’s sale to the McClatchy Company.

Defining the Values of Innovators

In writing my recent book They Made America,I spent five years trying to identify and describe thegreat change-makers in the business history ofthe United States. As a result of my research, itbecame clear that America’s progress over the pasttwo centuries — from the steam engine to the searchengine — has been very much related to the values of the innovators. Wealth was not at the center oftheir lives. To be sure, none of them sought penury in the service of the public, but immersion in theirlives suggests that making money was not a sustain-ing motivation. Something else drove them — intellectu-

al curiosity, vanity, genuine altruism — and then themoney followed. I see these primary innovators as democratizers: Henry Ford, Amadeo Giannini,George Eastman, and Pierre Omidyar come to mind,but there are lesser-known people like RaymondSmith (founder of the first family of gambling inNevada and the F.W. Woolworth of chance) andMartha Matilda Harper (creator of retail franchising)who deserve to be better known.

As the preceding list suggests, the individualdominates the story of American innovation. Theresearch departments of major corporations (e.g.,Bell Labs and Dupont) have not been unproductive,but can anyone have had more impact on our worldthan Malcom McLean? In 1937, McLean was a 23-year-old trucker who became frustrated after spend-ing a day waiting on a noisy pier in Hoboken, NewJersey, to have his cotton bales unloaded from histruck, loaded onto a cargo ship, and then unloadedand loaded again at the other end. Recalling that frustrating experience, McLean said, “The thought

occurred to me.… Wouldn’t it be great if my trailercould simply be lifted up and placed on the ship with-out its contents being touched?”3 It took 20 years for McLean to move from this initial inspiration toorganizing the voyage of Ideal X, his first containership, from Port Newark, New Jersey, on April 26, 1956.

Why didn’t anyone else see what McLean saw?Here is a hallmark of innovation – the imaginativeassociation of ideas previously considered separate:the cell phone that takes stills and video and playsmusic. Auctions and yard sales had been around along time when Pierre Omidyar put them togetheron the web to create eBay. Jean Nidetch stitchedtogether the communal support idea of AlcoholicsAnonymous with a diet invented by the New York CityDepartment of Health to create Weight Watchers.

Ida Rosenthal did not invent the brassiere or eventhe famous Maidenform “I dreamed” campaign, butshe put all the pieces together in production andmarketing so that her husband’s invention reachedmillions of women. Henry Ford summed up thisaspect of innovation with admirable candor when hesaid, “I invented nothing new. I simply assembledinto a car the discoveries of other men behind whomwere centuries of work.”

Business and Innovation:

A Sometimes Uneasy RelationshipA quick survey of those Google hits reveals that thereis some confusion about the true definition of innova-tion. Much of what are described as innovations arereally techniques of managing an existing business orimproving it at the margins. These may be very useful,but they have nothing to do with innovation or change.Instead of parsing how the concept of innovation haschanged from its initial conception in the 17th centuryto the refinements of modern commentators like

2006 annual report the conference board 23

3 Evans et al., They Made America, p. 482.

Wealth was not at the center of innovators’ lives. To be sure, none

of them sought penury in the service of the public, but immersion in their

lives suggests that making money was not a sustaining motivation.

Something else drove them — intellectual curiosity, vanity, genuine altruism.

24 the conference board 2006 annual report

Peter Drucker, Clayton Christiansen, and Eric vonHippel, I would argue we should reserve the terms“innovation” and “innovators” for real change and not confuse it with different functions. While there isa fairly common acceptance of Joseph Schumpeter’sdefinition of innovation as entrepreneurship, the real-ity is that entrepreneurship, the assumption of risk,may not be innovative at all. You assume risk if youopen a new auto dealership, but you are not innova-tive unless you are the first.

Some entrepreneurs have even been the enemyof innovation. General David Sarnoff, the black-beltbureaucrat who was the head of RCA and was heavilyinvested in making AM radios, was a classic entrepre-neur, but he was also the relentless and unscrupulousfoe of the introduction of the innovation of FM radio.Even though he had the right of first refusal of EdwinHoward Armstrong’s invention, he did his best tosabotage Armstrong’s efforts to broadcast in thisnew medium. As a result, Armstrong, the inventorof so much in the technology of transmitting sound,was forced to start his own company and beganbroadcasting music flawlessly from WQXR in NewYork on July 18, 1939. (Interestingly, the 425-footradio tower he built in Alpine, New Jersey, for WQXRwas the salvation of NBC, and many others, whenthe antenna on top of the World Trade Center wasdestroyed in the September 11 attacks.)

Sarnoff also sought to stymie Philo T.Farnsworth’s attempts to make the most of his inven-tion of electronic television, although, in the end, he had to pay Farnsworth for his groundbreaking patent.Later on, Sarnoff did become a genuine promoter ofinnovation, pioneering a system of colorTVs compati-ble with black and white that defeated the non-com-patible electromechanical system pushed by Bill Paleyof CBS. But he was also a promoter of a number ofmyths about himself, including claiming credit as“the father” of television. When innovators such as Armstrong or Farnsworth are overlooked or theirinnovations misrepresented, it is more than a personalinjustice; it is also a distortion of the essence of inno-vation and the essential qualities of the innovator.

Change Doesn’t Always

Come from the Laboratory

As we try to understand what true innovation is, wemust not misunderstand a figure like Bill Gates. Heis not an inventor. BusinessWeek has referred to himas the “software whiz kid” and People magazine haslikened him to Thomas Alva Edison, whose photo-

graph Gates keeps in his office. Gates is brilliant allright, but not at all in the way that Edison was bril-liant. The criteria that elevate Bill Gates into the ranksof innovators are not in the realm of science andtechnology but in his genius for business organizationand developing from scratch a standard-setting massmarket company. He did not invent the operatingsystem he licensed to IBM for its personal computer— he bought it from another company.

The true Edison of software is unquestionablyGary Kildall, who, entirely out of his own head andwithout the backing of a research lab or anyone,wrote the first language for a microcomputer operatingsystem and the first floppy disk operating system.Kildall did it, moreover, in such a manner that program-mers were no longer restricted by hardware compati-bility. In Kildall’s system, anybody’s application couldrun on anybody else’s software. It was the genesis of the third-party software industry.

But, while the breakthrough was Kildall’s, Gateswas able to see more sharply how a deal with IBMcould be the foundation of a whole new industry. Heunderstood better than IBM the importance of own-ing its PC operating system. He also figured out howto set up a tollbooth to computer technology, collect-ing half of every dollar generated by the PC industry.In all these respects, the proper parallel for Gates isnot Edison but John D. Rockefeller, who controlled90 percent of the nation’s oil refining capacity by1879, just as Microsoft Windows controls 90 percentof all personal computers.

The Entrepreneur as Innovator

Innovation in these areas of organization does nothave the drama of Edison watching a filament fight for its life or Edwin Land finding himself split in twoin the Polaroid color prints from his first experi-ments with the SX-70. Like Bill Gates, Juan Trippe,chairman of Pan American, was not an inventor. In the early 1950s, the activities in Pan Am’s ParkAvenue offices may have seemed boring when com-pared with the struggle of Pratt & Whitney engineersto secretly create the monster J75 jet engine for theU.S. Air Force. But appearances can be deceiving. ForTrippe was determined to make cheap mass air travel a reality and was ultimately responsible for introduc-ing nonstop jet flights that carried hundreds of passen-gers from New York to Europe, first with the 707 andthen the 747. At the time, the common presumptionwas that international air travel was the privilege of the rich and, moreover, the leaders of the airline

industry considered jets too noisy, heavy on mainte-nance (a fallacy), too big for most airports, and tooexpensive. Cyrus Smith, the tough Texan who ranAmerican Airlines, expressed the attitude of all airlineswhen he said, “We can’t go backward to the jet.”

But Trippe could not have reached first base with this idea without persuading Pratt & Whitney tolet him order J75 engines. At a lunch in 1955 withthem, he put $40 million on the table, when he hadno airframe and, indeed, did not have the $40 million.How he raised the money and induced both Douglasand Boeing to build the airframes exemplifies thecourage — and the cunning — of the innovator in action,willing to risk all on something nobody had conceivedof before. Trippe has yet to receive the recognition hedeserves. The most recent portrayal of him in MartinScorsese’s otherwise fine film The Aviator represents

him as standing in the way of progress in the form of Howard Hughes and TWA. Hughes was no meaninnovator himself when it came to airplanes, but hedid not have Trippe’s early democratizing vision of thefuture of commercial aviation.

A Good Invention Is Not Enough

Another important confusion about innovation stemsfrom regarding it as synonymous with invention anddiscovery. An invention/discovery does not becomean innovation until it is put to use. This is not todevalue inventiveness.4 Juice, a recent study ofinventors by Evan I. Schwarz, vividly highlights howsome inventions have scaled upwards, “spawningcontinuous and endless improvement.”5

The millions of patents that currently exist arehallmarks of invention, crucial in some industries andnot in others, but they are not a reliable index ofinnovation. Less than 10 percent of patents turn out

to have commercial importance, according to a studyfor the Lemelson-MIT Program, and less than 1 per-cent have the seminal importance of, say, DouglasEngelbart’s 1970 patent for the computer mouse orJohn Vaught’s inkjet for Hewlett Packard in 1975.

Those who come up with the best ideas fornew companies were not always ready to run them.As Georges Doriot, leader of the first venture capital company on the New York Stock Exchange,observed, “There have been many fine scientists desperately trying to become poor businessmen.”6

For others, bringing their invention to market was not their primary motivation. Leo Hendrik Baekeland,the inventor of Bakelite (the first true plastic), had no wish to develop his discovery. He was repelled bythe idea that it would mean becoming “one of thoseslave millionaires in Wall Street.”7 It was only when

the licensees failed to manufacture his revolutionarysynthetic properly that he felt he had no choice but tolead his own manufacturing and distribution corpora-tion. Theodore Maiman, having invented the first work-ing laser on May 16, 1960, described it as “a solutionlooking for a problem” because so few appreciatedits manifold possibilities. He too ended up foundinghis own company. He was first an inventor, then aninnovator.

Other inventors have even walked away fromthe innovative potential of their achievements. Theworld would not be connected by telephone if it hadbeen left to the inventive Alexander Graham Bell.Bell’s 1876 discovery of how sound waves could beconverted into undulating electric current was criti-cal, but his telephone was useful only if you had agood pair of lungs. It was Thomas Alva Edison (withCharles Batchelor) who invented the carbon buttontransmitter to solve the problem of indistinct and

2006 annual report the conference board 25

When innovators are overlooked or their innovations misrepresented,

it is more than a personal injustice; it is also a distortion of the essence

of innovation and the essential qualities of the innovator.

6 Evans et al., They Made America, p. 372.7 Evans et al., They Made America, p. 217.

4 The Ewing Marion Kauffman foundation is sponsoring a national week of invention and entrepreneurship for young people from February 24 to March 2, 2007. Their website(www.EntrepreneurshipWeekUSA.com) already teems with stories of achievement.

5 Evan I. Schwartz, Juice: The Creative Fuel That Drives World-Class Inventors, (Boston: Harvard Business School Press, 2004)

26 the conference board 2006 annual report

muffled sound in Bell’s phone. But it was TheodoreVail, an early supporter of The Conference Board and the organizational genius behind the formationof AT&T, who spearheaded the true innovation ofestablishing a private enterprise, integrated nationaltelephone service. In doing so, Vail confronted a myr-iad of technical, political, and bureaucratic obstacles,including the threat of nationalization.

Innovation Cannot Be Accomplished Alone

Schumpeter tells us that invention + capital = innova-tion, but this neat formula rather understates justwhat is needed for an idea to proceed from a brainwave into the bustle of the marketplace. As well asmoney, my case studies suggest the importance ofthe innovator having a clear vision to communicate to others and a reservoir of patience few of us have.Success is more likely if one has an aptitude to lead a creative team in different disciplines. And let’s notforget the largely silent craftspeople who love andunderstand machines and systems and, by constantimprovements in their operations, make innovationscheaper and faster. These qualities of leadership aremanifest in Dean Kamen’s long development of theIBOT, a self-propelled chair on wheels that can navigaterough ground using gyroscopes and microproces-sors. This is just the latest in a series of inventionsassociated with Kamen that, in the words of one profile, were initiated because “he decided [they]ought to exist.”8 Again, here is an innovator inspired by moral values.

The richly varied demands on an inventor whoaspires to innovation is the reason we see manyinnovators flourishing in partnerships of complemen-tary skills or, as Pete Peterson, the chairman ofSony United States, calls them, a marriage of “inter-locking neuroses.” In the early 1970s, Herbert Boyerwas a brilliant molecular biologist happiest in his labtrying to induce E. coli bacteria to reproduce humanDNA. Robert Swanson, part of a new breed of ven-ture capitalists, was happiest reading balance sheets.With his heart set on building a practical business in the infant science of bioengineering, Swansonstarted cold-calling scientists who had written pieces in technical journals.

When Swanson dropped in on Boyer’s lab at the University of California-San Francisco in 1976,the distance then between biology and business was immense. One scientist remembers, “We were

all standing in the hallway laughing at this guy in the three-piece suit. We just didn’t get people likethat visiting us.”9 Swanson asked for 10 minutes to pitch Boyer on the idea of making a commercialapplication of his discoveries. It was convincingenough for the two young men to walk to Churchill’s,a local hangout for molecular biologists, for a beer.They wound up talking for a couple of hours and putdown $500 each to start a pharmaceutical company to explore the proteins that bacteria could be inducedto make. They called their putative company Genentech,the forerunner of a rollercoaster $430-billion industrythat has saved and improved so many lives.

The Grand Legacy of Thomas Edison

The truly great innovators go beyond bringing a sin-gle product or service to the marketplace. They arenotable systemizers who set the stage for an efflo-rescence of new products and whole industries; arti-ficial insulin and then biotechnology; electric powerand then cheap and universal electricity; the elevatorand then the skyscraper; the transistor and thencomputers and software.

The invention of the incandescent light bulb thatilluminates Edison’s name for posterity is not reallyhis signal achievement. The innovative genius ofEdison was to build out from the bulb to the creationof the electrical industry. He had to conceive a sys-tem down to its very last detail – and then manufac-ture everything in it. To give some idea of theenormity of the task, he had to:

• design and support a factory that would mass produce delicate filaments and preserve a vacuum in thousands of bulbs a day;

• build a central power station;• design and manufacture his own

original dynamos;• ensure an even flow of current;• connect a 14-mile network of

underground wiring, insulating the wiring against damaging moisture and the accidental discharge ofelectricity;

• install safety devices against fire;• design commercially efficient motors

to use electricity in daylight hours forelevators, printing presses, lathes, etc.;

8 Scott Kirsner, “Breakout Artist,” Wired, September 2000. 9 Evans et al., They Made America, p. 568.

2006 annual report the conference board 27

• design and install meters to measure individual consumption;

• invent and manufacture a plethora of switches, sockets, fuses, distributing boxes, and lamp holders;

• convince New York’s Democratic aldermen of its utility against the sabotage of the gas companies; and

• raise much of the initial capital.

Now there’s innovation!

Yet, while Edison introduced electricity intocities, it was his immigrant clerk Samuel Insull whofound a way to make cheap power available to everyone. And Insull, in turn, depended on the brilliantGeorge Westinghouse’s innovation of alternating

current. As this chain shows, an innovator is both anexplorer and a legatee, and we still have much tolearn from them.

Protecting America’s Heritage of Innovation

One of the curious features of a country supposedlydedicated to business, and certainly one enriched bybusiness innovation, is that political innovations andpersonalities are endlessly studied and rightly exalt-ed, but, by comparison, the workshop and office rev-olutionaries are taken for granted in the boardroomsand neglected in the classrooms. Few innovatorshave touched so many areas of modern life or leftsuch a stunningly complete record of their workas Edison. Today, a team of researchers at RutgersUniversity is seeking to make an immeasurably richarchive of Edison’s writings accessible to all throughbooks, microfilm, and the Internet.10 Considering

how many thriving businesses owe their prosperity to Edison — from the production and consumption of electricity to records and movies — it is hard tobelieve that this American treasure lacks properfunding. It should be supported — financially and not with words – by all who care not just aboutAmerica’s heritage but its future, too.

By the same token, companies new and oldwould do well to cherish their archives. One of thesurprises of the research for They Made Americawas how few bother to do it really well. UnitedTechnologies, which has taken meticulous care topreserve documents about the origins of its Otis elevators, is one of the few that does. It also kept the diaries of Elisha Otis. A sentence in one of his

entries is suggestive of a major truth about Americaand innovation: “Machines [are] the tools of liberty.”

America’s business success in promoting innovation is related to the idea of America itself.Without the ideals that have animated this country,the innovations born here would never have so swiftly reached fruition. As society has progressed or retreated in achieving its ideals, and in resolving tensions between capitalism and liberal democracy,innovation has also progressed or regressed.America’s emergence as a preeminent economicpower can never be explained by the access to physical resources or a large population, since Russia,China, Australia, Canada, Brazil, the Argentine, andSouth Africa were similarly well-endowed.

Freedom remains our most precious resource.

10 For more information on the Edison Papers Project,visit edison.rutgers.edu.

My case studies suggest the importance of the innovator having

a clear vision to communicate to others and a reservoir of patience

few of us have. Success is more likely if one has an aptitude to

lead a creative team in different disciplines.

28 the conference board 2006 annual report

CorporateCitizenship/Sustainability

research

Research Reports

The 2005 CorporateContributions ReportAlso available in PowerPresentation format

Expanding the InvestmentFrontier: Factoring Environmental,Social, and Governance Criteriainto Investment Analysis

The Measure of Success:Evaluating Corporate CitizenshipPerformance

Philanthropy and Business: The Changing AgendaAlso available in PowerPresentation format

Universal Compliance: An Ethics and ComplianceBenchmarking Survey

Executive Action series

The Challenge of Meeting PublicExpectations on SustainableDevelopment

Corporate Contributions in 2004

Corporate Social Responsibilityin China: Can Voluntary CodesSucceed?

Efficient Grantmaking: Using Technology to Enhance Due Diligence

Gaining Momentum inMainstream Investing . . . or Not?

Managing Corporate CitizenshipImplications of Offshoring

Moving the World—A Case Study in CSR Partnership

Overcoming the Barriers to a Successful Cross-Sector Partnership

meetings

Conferences

Business and SustainableDevelopment ConferenceWashington, D.C.

Corporate CommunityInvolvement Chicago

Global Corporate CitizenshipConference New York

Other face-to-face forums

Ethics Management SeminarSan Diego, New York

Sustainability Forum Brussels

Webcasts

Creating a Sustainable Company:What a Company Must Focus On…and Why

Disaster Relief, Business and the Red Cross

Pre-Release of CorporateContributions in 2004

Sustainable Development: A Business Imperative

Using Technology to EnhanceYour Grantmaking Due Diligence

World Community Grid

Councils

Business/Education Council

Community and Public Issues CouncilLaura B. Tew Arch Chemicals, Inc.

Jerry Glaziert Embarq Corporation

Contributions CouncilChristine Park Lucent TechnologiesFoundation

Carol J. Ramsey Raytheon Company

Contributions Council II Karla Hall DTE Energy Company

Lucia E. Kos Edison International

Donna M. Funk HSBC-North America

European Council on CorporateResponsibility and Sustainability Lothar Meinzer BASF AG

European Council onEnvironment and ProductStewardshipUrban Jacobsson ExxonMobil Chemical Europe Inc.

Research Working Group

Corporate Responses toHumanitarian Disasters

Diversity

research

Research Reports

Good Practice in WorkplaceDiversity: The Business Case for Diversity in an EnlargedEuropean Union(The Conference Board and Focus

Consultancy jointly produced the report

for The European Union.)

Executive Action series

Age and Opportunity: Plan Strategically to Get the Mostout of a Maturing Workforce

The Business Case for Diversity:Good Practices in the Workplace

The Diversity Imperative—Supporting Actions for Change

Diversity and Profitability: Making the Connections in Europe

Hispanics in the Workplace:Building Meaningful Diversity

Women of Color: Strategies for Leadership Success

PowerPresentation

Managing a Mature Workforce:Demographic Trends and H.R. Implications

meetings

Conferences

Diversity Conference New York,

Chicago

European Work Life and DiversityConference Paris

Women’s Leadership ConferenceNew York, San Diego

Other face-to-face forums

Diversity Workshops Chicago (2)

European Commission GoodPractices in the Workplace Brussels

Webcasts

Women of Color in Leadership

Councils

Council of Diversity ExecutivesFrank McCloskey Georgia PowerCompany

Robert Ellis Northrup GrummanCorporation

Council on Work Force Diversity Eric N. Watson Food Lion, Inc.

May E. Snowden StarbucksCorporation

Jeanne Myers Alliant EnergyCorporation

Council on Supplier Diversity Jeffrey A. Rolsten Bellsouth Corporation

Denise Coley Cisco Systems Inc.

Ann C. Mullen Johnson & Johnson

Icy L. Williams Procter & GambleCompany

Diversity Business Council Robert Spencer Jr. Entergy Services,Inc.

Texanna M. Reeves Sodexho, Inc.

Diversity and Inclusion Council Charles S. Frew BellSouth Corporation

VeLois Bowers Kellogg Company

Diversity and Inclusion Strategy Council Eduardo Salaz Intuit, Inc.

Jeanne Myers Alliant EnergyCorporation

European Council on Work-Lifeand Diversity

Economics/Finance

research

Executive Action series

As U.S. Productivity Slows,Emerging Economies GrowRapidly, but Europe Falls Farther Behind

The Gulf Coast Hurricanes:Assessing the Economic Impact

Periodicals

Business Cycle Indicators monthly

CEO Confidence Survey quarterly

Consumer Confidence Surveymonthly

the conference board Products & Services

Corporate Citizenship/Sustainability

Diversity

2006 annual report the conference board 29

Consumer Internet Barometerquarterly

Consumer Spending Trendsbimonthly

StraightTalk 10 issues per year

PowerPresentations

Can Europe’s Recovery Be Sustained?

Europe’s Productivity Gap in an International ComparativePerspective: Catching Up orGetting Stuck?

Global Demographics: Population Growth and Shifts, andthe Impact on Labor and ProductMarket Developments

The Gulf Coast Hurricanes:Assessing the Economic Impact

Working Papers

Appendices to InternationallyComparable Science, Technology,and Competitiveness Indicators

Europe’s Productivity Gap:Catching Up or Getting Stuck?

meetings

Other face-to-face forums

Chamber of Commerce BusinessBriefing Paris

China Center Advisory BoardBeijing

European Commission BriefingBrussels

Global Economic Update Briefingwith Gail Fosler Hong Kong, Singapore

Global Economic Update Briefingwith Richard Cavanagh Hong Kong,

Singapore

Improving Business Statistics for China Beijing

Productivity Briefing Frankfurt, Munich

Spain Productivity Briefing Madrid

Councils

Asia-Pacific CFO Council

Controllers’ Council

Council for CFEs of Mid-MarketCompanies

Council of CFOs Frank R. Gatti ETS

Council of Corporate Treasurers Thomas W. Grein Eli Lilly and Company

Thomas C. Deas Jr. FMC Corporation

Cathie Lesjak Hewlett-PackardCompany

Susan M. Kreh PPG Industries, Inc.

Council for Division Leaders—Financial ExecutivesDavid C. Walker GMAC MortgageCorporation

Council of Financial Executives David B. Rickard CVS Corporation

Geoffery E. Merszei The Dow ChemicalCompany

Council of Tax Executives S. Mark Seymour Praxair, Inc.

European Council ofChief Financial OfficersRudolf Zemp Maus Freres s.a.

Per Mänsson Novozymes a/s

European Council of EconomistsFrancesco Meucci UniCredit Group

Daniel M. Hofmann Zürich InsuranceCompany

European Council of FinancialExecutives and Controllers Robert H. Parkes Urenco Limited

European Council on Investor Relations Eliane Rouyer Accor

Marco E. Peyron Banca Nazionale Del Lavoro spa

Wolfram Schmitt Deutsche Bank ag

Dries Ausems DSM n.v.

European Tax Executives Council

Global Council of InvestorRelations ExecutivesRobert F. Drennan Jr. Progress Energy, Inc.

Hungarian Council ofFinancial Executives

Polish Council ofFinancial Executives

The Research Council on Global InvestmentPaul Brett Hammond TIAA-CREF

Governance

research

Research Reports

Corporate Governance Best Practices in Europe

Directors’ Compensation andBoard Practices in 2005

The Evolving Relationshipbetween CompensationCommittees and Consultants

The 2005 InstitutionalInvestment Report: U.S. andInternational Trends

Revisiting Stock MarketShort-Termism

The Role of U.S. CorporateBoards in Enterprise RiskManagement

Executive Action series

Defining the Corporate Ethics Brand

Defining Corporate GovernancePractices to Add Firm Value

Strengthening CorporateGovernance: A New Age ofEntrepreneurship in India

PowerPresentation

The Corporate GovernanceDebate in India…Challenges for Global Transition

meetings

Conferences

Antitrust New York

Corporate Governance in ChinaBeijing

Enterprise Risk ManagementConference New York

Ethics and ComplianceConference New York, La Jolla

Other face-to-face forums

Business Ethics Seminar New York (2)

Corporate Governance andCompliance: A Two-Day CrashCourse New York

Corporate Governance and Public Trust Briefing Hong Kong,

Mumbai, Singapore

Corporate GovernanceExecutives Pay for PerformanceKick-Off Meeting New York

Corporate GovernanceExecutives Workshop San Francisco

Corporate/Investor SummitWashington DC

Directors’ Institute RoundtableNew York (2), Chicago

London Summit London

Webcasts

Company Programs forResisting Corrupt Practices

Compliance and Ethics Programs:The Annual Check-Up

Conducting Effective InternalInvestigations

How Employees View Ethics inTheir Organizations: Findings ofthe 2005 National Business EthicsReview

Identifying and Measuring Ethical Culture

Measuring the Effectiveness ofGlobal Ethics and CompliancePrograms: Trends and Challenges

Risk Assessments and ComplianceProgram Benchmarking

The Role of the Board ofDirectors in Security

An Update on Outsourcing and Sarbanes-Oxley

Councils

Council of Chief Audit ExecutivesMartha C. Shepard The PrincipalFinancial Group

Council of Chief Legal Officers Howard Malovany Wm. Wrigley Jr.Company

Council of Chief Privacy Officers Deborah Butler Unisys Corporation

Council on Corporate ComplianceTherese Obringer Lincoln FinancialGroup

Carol Baldwin Moody NationwideInsurance

Economics/Finance

Governance

30 the conference board 2006 annual report

Council on Corporate Governanceand Risk Management—India

Council of SeniorInternational Attorneys William D. Manson LubrizolCorporation

European Council on CorporateGovernance and BoardEffectiveness

European Council on Legal Affairs Erik Lagendijk AEGON n.v.

Alfred Gerber Sulzer Ltd.

European Council on Mergers and Acquisitions Philippe Lambrecht Fortis

Clive Hopkins Shell International Ltd.

Global Council on Business ConductNancy Higgins MCI, Inc.

Research Working Groups

Asia-Pacific Working Group on Risks and Ethics

ERM Working Group

Sarbanes-Oxley 404

HR/TalentManagement

research

Research Reports

Consumer-Driven Healthcare:Current Practices, FutureDevelopmentsReport based on research conducted by the

Consumer-Driven Healthcare Working Group

Cutting Healthcare Costs:Options for Mid-Market Firms

Maximizing RotationalAssignments: A Handbook forHuman Resources ExecutivesAlso available in PowerPresentation format

Report based on research conducted by the

Rotational Assignments Working Group

Strategic Workforce Planning:Forecasting Human Capital Needsto Execute Business StrategyReport based on research conducted by the

Strategic Workforce Planning Working Group

Top Executive Compensation

THINKING OFFSHORINGTHROUGH SERIES

Aligning the Organization:Management and HR Issues

Executive Action series

Fatal Attraction: The Job Candidate That Is Too Good To Be True

HR’s Role in Building a Culture of Innovation

The Irresolute American

Looking for Employees in All the Right Places

Managing Paradoxes in Change

Managing Talent in Asia:Leadership Challenges in a Time of Transition

Salary Budgets Holding Steady

What’s in a Day’s Pay? SEC Proposes New Rules for Disclosing ExecutiveCompensation

PowerPresentations

Discontent in the Workplace

Managing Paradoxes in Change:Six Steps for Building a BalancedCulture

meetings

Conferences

Asia-Pacific Human ResourcesConference Hong Kong

Challenge 2006: Managing TalentGlobally Conference Dublin

Compensation Conference New York, Chicago

Employee Benefits ConferenceChicago

Employee Health CareConference New York, San Diego

Enterprise Learning StrategiesConference New York

Executive Coaching ConferenceNew York, Chicago

Executive CompensationConference New York (2), Chicago

Growth and InnovationConference New York

HR Problem Solving New York

Human Capital MetricsConference New York

Human Resources OutsourcingConference Chicago

Human Resources PerformanceManagement Conference New York

Organizational Design andRenewal Conference New York

Pensions and RetirementConference New York

Senior HR Executive ConferenceNew York

Strategic E-HR Conference San Diego

Talent Management StrategiesConference New York

Work-Life Conference New York

Other face-to-face forums

Asia-Pacific Talent ManagementForum Hong Kong

East Coast Employee Health CareSeminar New York (2)

Employee Engagement andRetention Seminar New York (2),

Chicago (2)

Executive Coaching Forum San Diego

Executive Coaching SeminarNew York (2)

HR Performance ManagementSeminar New York

Investment in America ForumWest Point, NY

Value of Health Executive SummitNew York

West Coast Employee HealthcareSeminar San Diego (2)

Webcasts

Coping with Corporate Violence

Councils

Advisory Council on HumanResources ManagementMiles B. King Toyota Motor Sales,U.S.A., Inc.

Asia-Pacific Human Resources Council Rohana Weiler Agilent Technologies(Malaysia)

Andrew Ditty BP Asia Ltd.

Roy Massey CLP Holdings Ltd.

Werner Krieger Henkel Asia-Pacific Ltd.

Charles Abdi Lim Procter & Gamble(Asia) Pte. Ltd.

Asia-Pacific Talent, LeadershipDevelopment and OrganizationEffectiveness Council Mark Jankelson ANZ Banking Group Ltd.

Edward Colbert Dow CorningCorporation

Donna Harding Unisys Australia Pty Limited

China Human Resources Council Elaine Lin Baxter Healthcare Trading(Shanghai) Co. Ltd.

Andrew Jackson Ford Motor (China) Ltd.

Lia Belilos Shell China Limited

Council on Compensation Mark L. Nagorka 3M Company

Scott Swasey Chevron Corporation

William J. Cahill FedEx Corporation

Pilar C. Vitoria Johnson & Johnson

Karl W. Fischer MarriottInternational, Inc.

Patti Koch Target

Council on Compensation IIAndrew W. Brown Abbott Laboratories

Duane B. Helm AT&T Inc.

Rosemary K. Abbott Deloitte

Brian C. Gelles EDS

Miles W. Meyer Kellogg Company

Lisa Emerson McDonald’s Corporation

Council on Development,Education and Training Robert C. Reindl EdwardsLifesciences Corporation

Kevin D. Wilde General Mills, Inc.

Michael A. Hopp Lockheed MartinCorporation

Tamar Elkeles QUALCOMM, Inc.

Council for Division Leaders—Human Resources Michael L. Meyer Abbott Laboratories

Peter Wentworth Pfizer ConsumerHealthcare

Francis J. Hyatt Wausau InsuranceCompany

Council for Division Leaders—Human Resources II Patricia E. Rowell American Express

the conference board Products & Services

HR / Talent Management

2006 annual report the conference board 31

Council on Employee Healthcare Tom Jecklin State Farm InsuranceCompanies

Duane L. Olson Deere & Company

Council on Executive Coaching William H. Hodgetts FidelityInvestments

Council on ExecutiveCompensation Sharon L. Sullivan Eli Lilly andCompany

Cynthia Heath Emerson Electric Co.

Bruce Pavoni General ElectricCompany

James R. Otieno Hewlett-PackardCompany

Ron T. Miller Motorola, Inc.

Charles W. Wise PPG Industries, Inc.

Council ofHuman Resources Executives Lawrence J. Krema Equity OfficeProperties Trust

Rachel P. McKinney DENTSPLYInternational

Sally A. Savoia Praxair, Inc.

Council on InternationalCompensation and BenefitsRhonda Gold Bristol-Myers SquibbCompany

Council on Learning, Developmentand Organizational Performance Edward Betof BD

Michael A. Garber USG Corporation

Council for Mid-Market HumanResources Executives—EasternDivision Mark P. Salsbury Markem Corporation

Carla S. Nussbaum Paragon Medical, Inc.

James L. Francis Swagelok Company

Gayle Schaumann Union Tank CarCompany

Council for Mid-MarketHuman Resources Executives—Western Division Robert Jones First InterstateBancSystem

Council of TalentManagement Executives Catherine Cardona The World Bank

Council of TalentManagement Executives II Courtney Rogers Amgen, Inc.

Barbara A. Phillips Pfizer Inc

Employee Benefits Council Susan C. Bailey American GreetingsCorporation

Teri A. Ferguson The Dow ChemicalCompany

European Council onCompensation and Benefits Donald Watson Hydro Aluminum ASA

Clive Wright Mercer Human ResourceConsulting

European Council of HumanResources ExecutivesAndy Jones Prudential PLC

European Council on Learning, Leadership andOrganizational Development

Executive CompensationManagement Council Wilma K. Schopp Monsanto Company

Marc L. Buchsbaum NCR Corporation

Sally K Fanning Praxair, Inc.

David Kasiarz The Pepsi Bottling Group

Global Human Resources Council Shirley Gaufin Black & VeatchCorporation

Global Human Resources Council II Deihleen E. Claffey Hewlett-PackardCompany

Human Resources Council—India Pradeep Mukerjee Citibank, N.A.

Human Resources Council—Mexico Joaquín J. Salazar GarcíaPricewaterhouseCoopers (Mexico), S.C.

The Pensions Council Neil McPherson Standard LifeInvestments Ltd.

Christian Frener Swiss ReinsuranceCompany

Polish Council of HumanResources Executives

Research Council on Employee Benefits Ellen Collier Eaton Corporation

Work Life Leadership Council Sharon A. Wilkie GlaxoSmithKline

Maria S. Ferris IBM Corporation

Research Working Groups

Consumer-Driven Healthcare

Employee Engagement andCommitment

Human Capital Strategy andMeasurement I and II

Mature Worker Engagement

Mature Workforce Challenges

Strategic Workforce Planning

Leadership/Strategy

research

Research Reports

CEO CHALLENGE SERIES

Analysis and Perspectives

Mid-Markets

Top 10 Challenges

Poland (English and Polish language

editions)

Developing Global Leaders:Enhancing Competencies andAccelerating the ExpatriateExperience

From Risk Management to Risk Strategy—Mid-Markets

Leadership Development in Asia-Pacific: Identifying and DevelopingLeaders for Growth

Executive Action series

Are You In or Out? In-House vs. Outside Counsel

Growing a Family Company: An Exercise in Patience

The Incredible ShrinkingCorporation

Keep It Simple: Getting YourArms Around Enterprise RiskManagement

Threat, Vulnerability, andConsequence: A Frameworkfor Managing

What Do We Really Know aboutEffective Leadership in ChangeManagement?

ON THE RECORD SERIES

Dr. Stephanie A. Burns of Dow Corning

Lim Chee-Onn of Keppel Corporation, Ltd.

Bertrand Collomb of Lafarge

Dr. Gerhard Cromme of ThyssenKrupp ag

Sajjan Jindal of JSW Steel, Ltd.

PowerPresentations

CEO Challenge 2006: Top Ten Challenges

Developing Global Leaders

Mid-Market CEO Challenge 2006

meetings

Conferences

Global Leadership 2006 Mumbai

Succession ManagementConference New York

Leadership DevelopmentConference San Diego, New York

Other face-to-face forums

Asia CEO Challenge RoundtableSingapore, Kuala Lumpur

CEO Challenge Interview andBriefing New York, San Francisco

Clinton Global Initiative San Francisco; Boston; New York; Washington, D.C.

Investment in America ForumWest Point

Leadership Dialogue Cincinnati,

Chicago, Madrid

Leadership Excellence SummitAnnapolis

Webcasts

Leadership Development in Asia-Pacific: Identifying andDeveloping Leaders for Growth (2)

LEADERSHIP EXPERIENCEPROGRAMS

CEO Gettysburg

Gettysburg (10)

Normandy

Senior Leadership Dialogue Madrid

Leadership/Strategy

32 the conference board 2006 annual report

Succession ManagementSeminar New York, San Diego

In conjunction with the London Business School

The Conference Board AnnualDinner New York

Councils

Council of Strategic Planning Executives Richard J. Lunardi Con-way Inc.

Executive CouncilSatyam C. Cherukuri SarnoffCorporation

European Council on Corporate Strategy Hein Schreuder DSM N.V.

Joachim Heins-Bunde SGL Carbon ag

European Council on Strategic Risk Management

Leadership Development Council

Middle East Business LeadersCouncil

Polish Council of Chief ExecutiveOfficers

Strategic Risk ManagementCouncilTara Heusé Skinner The SouthFinancial Group, Inc.

Marketing/Communications

research

Research Report

Demographic InformationService: Income by Age Group

Executive Action series

China: Creating an Unlikely Edge in the Global Market Share Battle

How Smaller Companies Earn Customer Loyalty

meetings

Conferences

Asia-Pacific Marketing andCommunications Conference Hong Kong

Corporate Communication andTechnology Conference New York

Corporate Image Conference New York

Customer ExperienceManagement Conference New York, Chicago

Customer Loyalty Conference New York

Extending Your Brand toEmployees Conference Chicago

Marketing Conference New York

Marketing Research ConferenceChicago

Sales and Marketing StrategyConference New York

Other face-to-face forums

Communicating EmployeeBenefits Seminar New York (2),

Chicago (2)

Communicating OrganizationalChange Workshop New York (2),

Chicago (2)

Corporate Brand ManagementWorkshop Chicago (4)

Corporate Image and BrandingSeminar New York (2)

Employee CommunicationWorkshop New York (2), Chicago (2)

Senior Marketing ExecutiveRoundtable New York (2), Chicago (2)

Councils

Asia-Pacific CorporateCommunications Council

Asia-Pacific Strategic Marketing Council Simone Wheeler Factiva

Anna Yong Heidrick & Struggles

Scott Whyman Unisys Singapore Pte. Ltd.

Corporate CommunicationsDevelopment Group

Council on Competitive Analysis Steve Douvas FM Global

Council on Corporate Brand ManagementDean Adams 3M Company

Council on CorporateCommunications Strategy Janet M. Botz Dow CorningCorporation

Council on CorporateCommunications Strategy II Tara Carraro Altria Corporate Services, Inc.

Genevieve Haldeman SymantecCorporation

Brandi Robinson Novartis Corporation

Council of Marketing Executives Bram B. Johnson FedEx Ground

Council of Marketing Executives II Mark Samuels SEI InvestmentsCompany

Council on Marketing Research Chris Curtright United Parcel Service

European Council on Corporate CommunicationsKatharina Auer AstraZeneca plc

Stefan Lorentzson Volvo

Polish Council ofMarketing Executives

Western Marketing Research Council Vivian Milroy Callaway General Mills, Inc.

Operations/Business Processes

research

Research Reports

THINKING OFFSHORINGTHROUGH SERIES

The New Corporate Reality:External and Market Considerations

Executive Action series

Globalization: Will Your CompanyBe Left Standing?

Is Avian Flu the Next Y2K? Can We Afford To Think So?

Making It in Manufacturing:Becoming Lean to CompeteGlobally

Making the Business Case for Security

Management’s Great Addiction

Navigating Energy Management:A Roadmap for Business

The Nuts and Bolts of Execution:Putting Ideas to Work

Preparing for the Worst: A Guide to Business ContinuityPlanning for Mid-Markets

Safety, Health and EnvironmentalManagement Excellence YieldsBusiness Benefit

A Strategic Approach to Security:Compliance, Certification, andCompetitive Advantage

PowerPresentations

Making the Business Case for Security

Preparing for the Worst: Business Continuity Planning for Mid-Markets

meetings

Conferences

Asia-Pacific Shared ServicesConference Shanghai

Business DevelopmentConference New York

Business Intelligence ConferenceChicago

Change Management ConferenceNew York

Corporate Real EstateConference New York

Corporate Security,Business Continuity and CrisisManagement Conference New York

E-Procurement Conference Chicago

Post-Merger IntegrationConference Chicago

Purchasing Conference New York

Shared Services ConferenceChicago

Six Sigma Leadership ConferenceChicago

Spend Management ConferenceNew York

Strategic Alliances ConferenceChicago

Strategic OutsourcingConference New York

Supplier RelationshipManagement Conference Atlanta

Supply Chain Conference Chicago

Other face-to-face forums

Business Continuity, Security,and Crisis Management SeminarNew York (2), San Diego (2)

Offshoring and Outsourcing: A Framework for DecisionMakers Roundtable Hong Kong,

Singapore,Shanghai, Beijing, Sydney

Risk Management and SecurityRoundtable New York, Dallas, Chicago

the conference board Products & Services

Marketing/Communications

Operations/Business Processes

2006 annual report the conference board 33

Webcasts

Adopting a Global Privacy Policyfor the Transfer of Personal Data

The Business Case forCorporate Security

Business Continuity Planning:Strategies for Success

Defining Corporate Value in the Knowledge Economy (2)

Defining Corporate Value:Proposed Patent Reform—The Impact on Your Business

Managing Security in the 21st Century

Metrics and Corporate Security

Planning Wisely: OverseasSecurity and Preventive Aspects of Pandemic Readiness

Planning Your Response toPrivacy Breaches and OtherInformation Security Incidents

Thinking Ahead: Using Scenarios for PandemicPlanning and Preparedness

Thinking the Unthinkable:Corporate Readiness and thePandemic Threat

Travel Security—Risks andResponsibilities

Councils

Asia-Pacific CIO Council

Asia-Pacific Shared ServicesCouncil Vivienne MacCarthy CadburySchweppes Pty Ltd.

Ricardo Manotoc Henkel FinancialServices SEA Co. Ltd.

Arthur Skipitaris Australia Post

Andrew Crow Philips Electronics (S) Pte. Ltd.

Business Continuity and Crisis Management Council Frederick M. Spina Pitney Bowes Inc.

Business Performance Council Philip C. Forve Cargill

Sally J. Penley WeyerhaeuserStrategic Resources

Chief EH&S Officers’ Council IArthur J. Gibson Baxter HealthcareCorporation

LaRaye Osborne Cargill

Chief EH&S Officers’ Council II Scott Nadler Environmental ResourcesManagement Group

Richard H. Bennett UnitedTechnologies Corporation

Council for BusinessDevelopment and Integration Executives Randolph M. Croyle The Dow Chemical Company

Council of CIO Executives Brandt R. Allen University of Virginia

Council on Corporate Real Estate

Council of Corporate Security Executives Claus W. Bertram Deutsche Bank AG

Council on Corporate Travel ManagementStacey Taylor Tyco International

Council on Innovation Carol H. Pletcher Cargill

Council of Shared BusinessServices Executives Denise H. Kluthe Alcoa Inc.

Thomas McGlinn Unisys Corporation

Council of Shared BusinessServices Executives II Earl K. Moore BHP Billiton

Jonica Preite UNICCO Service Company

Council for Six Sigma Executives Steven K. Randol Office of the Chief ofStaff, Department of the Army

Council for Six Sigma Executives IILeslie Behnke CIGNA Corporation

Jeanne J. Kenney Entergy Corporation

Council ofTelecommunications Executives Thomas J. Marcin DuPont Company

Environment, Health and Safety Legal Council Peter Etienne Baxter International Inc.

European Council on e-ProcurementFloris Mokveld DSM Purchasing

European Council on Global Supply Chain Laurent FoetischLaboratoires Serono sa

Arne Schmidt Novozymes a/s

European Council on Health and Safety John Lyons O2 plc

European Council on Information TechnologyGovernance and Strategy Patrick Arlequeeuw Procter & Gamble Company

European Council on Innovation Henrik Dalboege Novozymes a/s

European Council on ITGovernance and Strategy

European Council on Purchasing Michael Hellemann Novo NordiskServicepartner a/s

European Council on Shared Services Michel de Zeeuw Philips International B.V.

Jos Verelst SKF European

European Council on Six Sigma

European Council on Strategic Manufacturing Jochen Jacobs Henkel KGaA

Global Business Excellence Council Paivi Suutari Stora Enso OYJ

Global Operations ExecutivesCouncil on Outsourcing andOffshoring

Information Research and Management Council Aletta Moore 3M Company

Learning and KnowledgeManagement Council James I. Mitnick Turner ConstructionCompany

Online Strategy Council Thomas Hoehn Eastman KodakCompany

David C. Lyons PSEG ServicesCorporation

Performance Excellence Council J. Michael Bealle Union PacificRailroad Company

Ellen J. Gaucher Wellmark Blue CrossBlue Shield of Iowa

Purchasing and SupplyLeadership Council Anthony S. Nieves Hilton HotelsCorporation

Purchasing and SupplyLeadership Council II John R. Gossmann Medtronic, Inc.

U.S. Quality Council Leroy Boatwright Corning Incorporated

Steven H. HoisingtonJohnson Controls, Inc.

Working Groups

Assessing Offshoring Risks

Maximizing RotationalAssignments in Asia-Pacific

AdditionalPublicationsMagazine

Across the Board/The Conference Board Reviewbimonthly

Newsletters

Board Asia quarterly

Board Europe bimonthly

Board India biannually

Board News quarterly

E-mail Express biweekly

Miscellaneous

China Center Report No.1: Results of Statistical Forum

Sustainability and the ChangingNotion of Fairness A speech by

Gail Fosler at The Conference Board Forum

on Sustainability in Brussels

34 the conference board 2006 annual report

Year ended June 30

2006 2005

Assets

Cash and cash equivalents $ 5,918 $ 6,803

Accrued interest receivable 166 116

Accounts receivable 6,279 5,445

Investments, at fair value 24,469 19,600

Securities purchased not yet settled — 2,145

Deferred charges and sundry assets 1,474 1,551

Pension asset 6,455 6,956

Furniture, equipment, software, and leasehold improvements—at cost, less depreciation and amortization 1,972 2,547

Total Assets $ 46,733 $ 45,163

Liabilities and Net Assets

Accounts payable and accrued liabilities $ 7,799 $ 7,597

Advance payments and deferred revenue 11,225 9,733

Deferred subscription revenue 9,502 8,588

Due to broker – 2,145

Post-retirement benefit obligation 3,524 3,203

Total Liabilities 32,050 31,266

Net Assets

Unrestricted 14,589 13,810

Temporarily restricted 94 87

Total Net Assets 14,683 13,897

Total Liabilities and Net Assets $ 46,733 $ 45,163

Note: The information on pages 34 and 35 was extracted from the Financial Statements audited by Ernst & Young llp. These statements are available to members of The Conference Board upon request.

the conference board Statements of Financial Position

in us$ thousands

2006 annual report the conference board 35

Year ended June 30

2006 2005

Operating Revenue

Subscriptions $ 16,989 $ 15,942

Conferences, councils, and meetings 32,194 29,550

Grants, contracts, and fee-based services 5,458 4,327

Sale of publications 470 391

Other income* 768 579

Total Operating Revenue 55,879 50,789

Operating Expenses

Compensation 26,543 24,021

Purchased services 10,442 9,032

Travel 1,858 1,775

Meeting location costs 6,641 6,095

Printing, postage, and supplies 4,681 4,232

Depreciation and amortization 686 771

Facilities 3,051 3,042

Other expenses 1,631 1,543

Total Operating Expenses 55,533 50,511

Excess of Revenue from Recurring Operations 346 278

Other Activities

Nonrecurring legal expenses – (579)

Interest, dividends, and other income 291 261

Realized gain on disposal of investments 393 396

Unrealized (loss) gain in the fair value of investments (267) 94

Effect of foreign currency translation 16 (35)

Transfer of temporarily restricted net assets to unrestricted net assets – 100

Change in unrestricted net assets 779 515

Change in temporarily restricted net assets 7 (91)

Change in net assets 786 424

Net assets as of the beginning of the year 13,897 13,473

Net Assets as of the End of the Year $ 14,683 $ 13,897

* Includes $501,000 and $298,000 in 2006 and 2005,respectively, of Operating Fund investment income.

the conference board Statements of Activites

in us$ thousands

36 the conference board 2006 annual report

asia/pacific

Australia

Linda Bardo NichollsRetired ChairmanAustralia Post

John B. Prescott, A.C.3

ChairmanAustralian SubmarineCorporation Pty Ltd

John B. Reid, A.O.3

Chairman EmeritusAustralian Graduate School of Management

University of New South Wales

Hong Kong

Andrew C.W. BrandlerGroup Managing Directorand CEO

CLP Holdings Ltd.

Sir C.K. Chow2

Chief Executive OfficerMass Transit Railway Corporation

Marjorie YangChairmanEsquel Group of Companies

India

Mukesh D. Ambani4

Chairman and Managing DirectorReliance Industries Ltd.

Nandan M. Nilekani4

Chief Executive Officer,President and Managing Director

Infosys Technologies Limited

Malaysia

Dato’ Tan Teong HeanChief Executive DirectorSouthern Bank Berhad

Philippines

Roberto F. De OcampoPresidentAsian Institute of Management

Oscar M. LopezChairman and Chief Executive Officer

First Philippine HoldingsCorporation

Washington Z. Sycip3 4

FounderThe SGV Group

Singapore

S. DhanabalanChairmanTemasek Holdings (Private) Ltd.

Koh Boon HweeChairmanDBS Bank

Lim Chee Onn4

Executive ChairmanKeppel Corporation Limited

middle east

Egypt

M. Shafik GabrChairman and Managing DirectorARTOC Group

Israel

Doron TamirChairmanRDT Investments

Kuwait

Hisham Abdulrazzak Al-RazzuqiChief Executive OfficerGulf Investment Corporation

Oman

Sayyid Khalid Bin HamadAl Bu Said

ChairmanSabco l.l.c.

United Arab Emirates

Khalid Kalban Chief Executive OfficerDubai Investments

europe

Belgium

François M. G. Cornélis4

Vice Chairman of the Executive Committee andExecutive Vice President

TOTAL sa

Viscount Etienne DavignonVice ChairmanSuez-Tractebel s.a.

Julien De WildeMember of the Board of DirectorsN.V. Bekaert s.a.

Thomas LeysenChief Executive OfficerUmicore

Anton van RossumMember of the Board of DirectorsCrédit Suisse Group

Karel VinckChairman of the BoardUmicore

Denmark

Mads ØvlisenChairman of the BoardLego a/s

Jess SøderbergPartner and CEOA.P. Møller - Maersk Group

Peter StraarupChairman of the Executive Boardand the Executive Committee

Danske Bank as

Finland

Jukka HärmäläPresident and CEOStora Enso

Ole JohanssonPresident and CEOWärtsilä Corporation

Mikael Lilius4

President and CEOFortum Corporation

France

Philippe CamusCo-Managing PartnerLagardère

Bertrand CollombChairman of the Group Chairman of the Board of Directors

LAFARGE

Denis Kessler2

Chairman and CEOSCOR Group

Jean-Louis Mathias Chief Operating OfficerEDF

Germany

Josef Ackermann4

Chairman of the ManagementBoard and the Group ExecutiveCommittee

Deutsche Bank ag

Roland BergerChairmanRoland Berger StrategyConsultants

Gerhard Cromme4

Chairman of the Supervisory Board

ThyssenKrupp ag

Michael Diekmann4

Chairman of the ManagementBoard and CEO

Allianz ag

Klaus KleinfeldPresident and CEOSiemens a.g.

Edward G. KrubasikPresidentORGALIME

Werner Wenning2

Chairman of the Board of Management

Bayer ag

Greece

Yannis S. CostopoulosChairman of the Board ofDirectors and CEO

Alpha Bank

Ireland

Brian J. Goggin2

Group Chief ExecutiveBank of Ireland

Liam O’MahonyGroup Chief ExecutiveCRH plc

Netherlands

Peter BakkerChief Executive OfficerTNT n.v.

Rijkman W. J. GroeninkChairman of the Managing BoardABN AMRO Bank n.v.

P. J. Kalff1 3

Former Member of theSupervisory Board

ABN AMRO Bank n.v.

Jonkheer Aarnout A. Loudon1 3

Chairman of the Supervisory Board

Akzo Nobel nv

Kees J. Storm1

Member of the Supervisory BoardAEGON n.v.

Morris Tabaksblat3 4

Retired Chairman and CEOUnilever n.v.

C. J. A. van LedeMember of the Supervisory BoardAkzo Nobel nv

G. J. (Hans) Wijers2

Chief Executive OfficerAkzo Nobel nv

the conference board Global Counsellors

2006 annual report the conference board 37

Norway

Johan H. Andresen, Jr.Owner and Chief Executive OfficerFerd Holding as

Poland

Maria WišniewskaVice PresidentPolish Confederation ofPrivate Employers

Spain

César Alierta Izuel4

Chairman and Chief Executive Officer

Telefónica s.a.

Isidro Fainé CasasPresident and CEOLa Caixa

Francisco González Rodríguez4

Chairman and CEOBBVA

Ignacio Sánchez Galán1

Vice Chairman and CEOIberdrola s.a.

José Luis Madariaga2

Executive ChairmanPricewaterhouseCoopers - Spain

Sweden

Tom JohnstonePresident and CEOSKF ab

Lars G. NordströmGroup Chief Executive OfficerNordea ab

Marcus Wallenberg4

Chairman of the BoardSEB

Switzerland

Fritz F. FahrniChairmanInnovation Management and Logistics

Institute of TechnologyManagement andEntrepreneurship

University of St. Gallen

Turkey

Bülent EczacibasiChairmanEczacibasi Holding a.s.

Güler SabanciChairmanHaci Ömer Sabanci Holding a.s.

United Kingdom

Sanjiv AhujaChief Executive OfficerOrange a.s.

Lord Browne of Madingley3

Group Chief ExecutiveBP p.l.c.

Patrick J. CescauGroup Chief ExecutiveUnilever plc

Harald EinsmannExecutive Chairman of the BoardFindus a.b.

Niall Fitzgerald kbe4

ChairmanReuters Group plc

Sir Bryan Nicholson, gbe1

Former ChairmanFinancial Reporting Council

Lord Marshall of Knightsbridge3

ChairmanPirelli UK plc

Sir Martin SorrellGroup Chief ExecutiveWPP Group plc

Peter D. Sutherland3

Chairman and Managing DirectorGoldman Sachs International

Andre Villeneuve1

ChairmanEuronext.liffe

americas

Mexico

Dionisio Garza MedinaChairman of the Board and CEOAlfa Corporativo, S.A. de C.V.

Tomás González SadaChairman of the Board,President, and CEO

Grupo Cydsa, S.A. de C.V.

Federico SadaChief Executive OfficerGrupo Vitro

Panama

Stanley A. MottaChairmanBanco Continental de Panama

United States

Paul M. AndersonChairmanDuke Energy Corporation

Alain J. P. Belda4

Chairman and CEOAlcoa Inc.

Robert H. Benmosche4

Retired Chairman and CEOMetropolitan Life Insurance Co.

Douglas R. Conant4

President and CEOCampbell Soup Company

Alan M. Dachs2 4

President and CEOFremont Group, l.l.c.

Alfred C. DeCrane, Jr.3

Retired Chairman and CEOTexaco Inc.

Robert E. Denham4

PartnerMunger, Tolles & Olson llp

Livio D. DeSimone1 3

Retired Chairman and CEO3M Company

Samuel A. DiPiazza, Jr.4

Chief Executive OfficerPricewaterhouseCoopers llp

Laurence D. Fink4

Chairman and CEOBlackRock, Inc.

Jacob A. Frenkel4

Vice ChairmanChairman, Global EconomicStrategies Group

American International Group, Inc.

Christina A. Gold3

President and CEOWestern Union Company

John W. Johnstone, Jr.1 3

Retired Chairman and CEOOlin Corporation

Harry P. Kamen3

Chairman of the Board and CEO (Retired)

Metropolitan Life InsuranceCompany

Harry M. J. Kraemer, Jr.4

Executive PartnerMadison Dearborn

H. William LichtenbergerChairmanNoveon

Ellen R. Marram3

AdvisorNorth Castle Partners, l.l.c

W. Craig McClelland3 4

Retired Chairman and CEOUnion Camp Corporation

Hutham S. Olayan4

President and CEOOlayan America Corporation

James W. Owens4

Chairman and CEOCaterpillar Inc.

Donald K. Peterson1

Chairman and CEOAvaya, Inc.

Jane Cahill Pfeiffer1 3

Management Consultant

Henry B. Schacht3

Managing Director and Senior Advisor

Warburg, Pincus & Co., Inc.

Anne M. Tatlock4

Chairman and CEOFiduciary Trust CompanyInternational

Paul A. Volcker4

Former Chairman ofthe Board of Governors

The Federal Reserve System

1Until November 16, 2006

2As of November 16, 2006

3Former Trustee

4Global Advisory Council Member

38 the conference board 2006 annual report

Josef AckermannChairman of theManagement Boardand the Group ExecutiveCommittee

Deutsche Bank ag

Samuel A. DiPiazza, Jr.Chief Executive OfficerPricewaterhouseCoopers

Anne M. TatlockChairman and CEOFiduciary Trust CompanyInternational

vice chairmenchairman

Douglas R. ConantPresident and CEOCampbell Soup Company

Harry M. JansenKraemer, Jr.

Executive PartnerMadison Dearborn

Nandan M. NilekaniChief Executive Officer,President and Managing Director

Infosys Technologies Ltd.

1Until November 16, 2006

2As of November 16, 2006

Herbert M. Allison, Jr.Chairman, President and CEOTIAA-CREF

Alain J. P. BeldaChairman and CEOAlcoa Inc.

Robert H. Benmosche1

Retired Chairman and CEOMetropolitan Life Insurance Co.

Stephanie A. BurnsPresident and CEODow Corning Corporation

Richard E. CavanaghPresident and CEOThe Conference Board, Inc.

Patrick CescauGroup Chief ExecutiveUnilever plc

Paul W. ChellgrenRetired Chairman ofthe Board and CEO

Ashland Inc.

Alan M. DachsPresident and CEOFremont Group, l.l.c.

Ian E. L. DavisWorldwide Managing DirectorMcKinsey & Company

S. Dhanabalan1

ChairmanTemasek Holdings (Pte) Ltd.

Niall FitzGerald kbe1

ChairmanReuters Group plc

Jeffrey E. GartenJuan Trippe Professor ofInternational Trade,Finance and Business

Yale School of Management

Anne GoldenPresident and CEOThe Conference Board of Canada

Francisco GonzálezRodríguez2

Chairman and Chief Executive Officer

BBVA

Rijkman W. J. Groenink1

Chairman of the Managing Board

ABN AMRO Bank n.v.

Klaus KleinfeldPresident and CEOSiemens ag

Lim Chee Onn2

Executive ChairmanKeppel Corporation Limited

Padraig McManus2

Chief Executive OfficerElectricity Supply Board

Linda Bardo NichollsRetired ChairmanAustralia Post

Hutham S. OlayanPresident and CEOOlayan America Corporation

Michael E. Roach2

President and Chief Executive Officer

CGI Group

Edward B. Rust, Jr.Chairman and CEOState Farm Insurance Companies

Mayo Schmidt2

President and Chief Executive Officer

Saskatchewan Wheat Pool

Samuel C. Scott IIIChairman, President and CEOCorn Products International, Inc.

Stephen G. Snyder1

President and CEOTransAlta Corporation

Sir Martin Sorrell1Group Chief ExecutiveWPP Group plc

Anton van RossumMember of the Board of Directors

Crédit Suisse Group

G.J. (Hans) Wijers2

Chairman, Board ofManagement

Akzo Nobel nv

Ronald A. WilliamsChairman of the Board, ChiefExecutive Officer and President

Aetna Inc.

Marjorie YangChairmanEsquel Group of Companies

Jaime A. Zobel de Ayala2

President and Co-Vice ChairmanAyala Corporation

members

the conference board Board of Trustees

Communications Randall Poe,Frank Tortorici, Carol Courter

Creative Peter Drubin

Project Editor Timothy Dennison

Editors Celia Colista, Erik Gopel,Marta Rodin

Production Margaret Cesario

Printing Thames Printing

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