YEAR IN REVIEW€¦ · Strong and sustained leadership at the executive and board level, coupled...

YEAR IN REVIEW2018 Annual Report for the National Tile Contractors Association

National Tile Contractors Association - Annual Report

Table of Contents 1

Investing in Change 2

Welcoming Sucess & New Challenges 4

NTCA Leadership 5

Our Purpose 6

2018 Triumphs 7

Committed to Healthy Growth 8

Thank You for Your Support 10

Making Plans 12

TABLE OF CONTENTS


A Letter From Our Executive Director

INVESTING IN CHANGE

If I have learned anything in the past 16 years as Executive Director of the NTCA, it is that everything is subject to change. There is no crystal ball or magic wand that will help us determine what needs to be done to help our association make a bigger impact on our industry. It takes vision, leadership at many levels, and dedication from staff and volunteers to help us continue to make a positive effect on our trade and our industry. At the NTCA, we are fortunate to have all of this working in our favor.

As our membership reaches new heights, we have invested our resources by adding industry leaders with technical, marketing, and education and curriculum development experience. This investment will pay dividends because we know that after 70 years of being an association leading change, one thing remains the same – the NTCA is an association that focuses on education, training and best practices.

Because the industry faces many new challenges, we will venture into new territory with apprenticeship development, career and trade promotion, and retention strategies. We believe these programs will help us continue to provide value to our members and contribute to the growth of the tile industry.

The NTCA supports the tile industry by offering physical and internet-based training programs and supporting the Ceramic Tile Education Foundation (CTEF) in certification testing and educational seminars. Our members volunteer as voting members in revising and introducing new standards and methods, participating in trade show conference programming, and business development strategies.

No matter how things change, some things remain the same. The NTCA was established on the principles of best practices, networking, and collaboration to promote the trade and the industry. We will continue to invest all of our resources to make this happen.

Bart A. Bettiga


A Letter From Our Board President

WELCOMING SUCESS & NEW CHALLENGES

Welcome to Total Solutions Plus 2018 as we celebrate the 71st year of the National Tile Contractors Association. Throughout this notable history, many milestones have been achieved. As you will read throughout this annual report, the staff and volunteers have been hard at work developing and creating benefits that will increase the value of membership many times over. I’d like to highlight just a few of the most important new developments in 2018:

• Customized regional training for members only • Expanded technical staff• 24-hour telephone technical support to all members • Updated NTCA University website platform makes the apprenticeship training program

easier to use • First year installer course and 2-year finisher course completed in NTCA University• The Executive Committee, together with Executive Director Bart Bettiga, have created

an updated and expanded organizational flow chart which identified two new positions that were needed to ensure effective service to the members and continue to improve the recognition and voice of the NTCA in the industry: Avia Haynes as Director of Marketing and Stephanie Samulski, Director of Technical Services.

Members are bringing their energy and passion to the Board of Directors and subcommittees as they work to develop programs to support the growth and health of our tile contractor members. But there’s still work to do on the many challenging issues that will test our resolve and unity in the future -- a key problem being the craft-worker shortage. Every tile contractor I talk with can’t find enough trained or untrained workers to fill their installation needs, which helps enable competing products like LVT to take a bite out of the ceramic tile and stone market share. Together with internal and external partners, we are developing recruitment materials to help members spread the message that the tile trade is a good career choice. And the NTCA Apprenticeship Program is an excellent solution, designed to give our members the opportunity to consistently train and educate employees and invest in the future of our trade.

2018 has been a very positive year for the NTCA and we are in good position to continue growing for years to come. Increase your investment in NTCA by getting more involved: we need your ideas and participation. I invite you to talk with any of the staff or volunteers serving as board members, state ambassadors, or subcommittee members and tell us what your passion is!

Thank you for entrusting us with the responsibility to serve and we look forward to working with you next year.

Keep on tiling!

Martin Howard


NTCA LEADERSHIPBoard of Directors, Committee Chairs, and Staff

Committee Leadership

James Woelfel, Chairman of NTCA Technical CommitteeNyle Wadford, Vice Chairman of NTCA Technical CommitteeKevin Fox, Chairperson of Methods and Standards Committee

Bart Bettiga, Chairman of Finance CommitteeJohn Cox, Chairman of Business Development Committee

Jan Hohn, Chairperson of Training and Education CommitteeMartin Brookes, Chairman of Membership Committee

Bart Bettiga, Chairman of Convention Planning

2018 Board of Directors

Executive OfficersJames Woelfel, Chairman of the Board

Martin Howard, PresidentChristopher Walker, First Vice PresidentMartin Brookes, Second Vice President

Board AdvisorsJohn Cox

Nyle Wadford Daniel J. Welch

Affiliate DirectorsHilary Frank, Distributor Representative

Mark Shannon, Manufacturing RepresentativeRon Nash, Allied Manufacturing Representative

Regional DirectorsChris Dalene, Region 1

Robert Showers, Region 2Paige Smith, Region 3

Michael Weaver, Region 4Phillip Kozey, Region 5Brad Denny, Region 6Kyle Maichel, Region 7

Michael DeGiusti, Region 8Dirk Sullivan, Region 9Stan Platt, Region 10

Richard Galliani, Region 11Sam Bruce, Region 12

NTCA Staff

Bart Bettiga, Executive Director Jim Olson, Asst. Executive Director

Sandy Bartl-Bettiga, Accounting/HR Luis Bautista, NTCA Technical Trainer

Scott Carothers, NTCA/CTEF Technical Trainer Michelle Chapman, Art Director

Amber Fox, NTCA Five Star Program Director Lesley Goddin, Editor of TileLetter

Avia S. Haynes, Director of Marketing & Communications Mark Heinlein, NTCA Training Director

Trish Moss, Office Manager/Membership Coordinator Barbi Phillips, Office Support/Membership

Robb Roderick, NTCA Technical Trainer Stephanie Samulski, Director of Technical Services

Becky Serbin, Training & Education Coordinator Mary Shaw-Olson, TileLetter Advertising Sales


What is the NTCA?

OUR PURPOSEEstablished in 1947, the National Tile Contractors Association (NTCA) is a nonprofit trade association dedicated to the professional installation of tile and natural stone. We strive to improve the tile installation trade through education and training, the development of standards and methods, and communication of our initiatives to related trades.

As a leading force in tile installation education, each year the NTCA develops and leads over 100 workshops and training programs. We also assist in the development of local apprenticeship programs, and offer our members an online education module and technical assistance. In an effort to elevate the trade, the NTCA makes a significant contribution in funding and resources to support the development of tile installation certification, managed by the Ceramic Tile Education Foundation (CTEF).

To promote and develop the industry, the NTCA delivers two publications – TileLetter and the NTCA Reference Manual. TileLetter

magazine is an industry news publication produced 13 times a year, along with two special editions. The NTCA Reference Manual, a highly-valued trade publication, is a comprehensive culmination of knowledge, research and development that identifies recurring installation challenges, recognizes potential problems, and offers expert solutions.

We sponsor or promote three major annual events – Coverings Global Tile & Stone Experience, Total Solutions Plus, and The International Surface Event (TISE West). These events provide networking opportunities, educational seminars, hands-on demonstrations, and a collective view of industry products.

At the NTCA, we believe through our efforts, members and partner relationships, we will increase the availability of qualified installers and raise consumer and the construction industry’s awareness of the craftsmanship, importance and necessity of certified tile and stone installers.


Growth, Training, and Education

2018 TRIUMPHSIt took over 20 years (1995-2015) for the NTCA to grow our association from 500 to 1,000 members. It took only three years (2015-2018) for us to increase membership from 1,000 to 1,500 companies in good standing with our association. Strong and sustained leadership at the executive and board level, coupled with a professional, experienced staff with a proven track record in the ceramic tile industry, is a primary reason for this growth. In addition to increasing membership, NTCA has been able to expand its outreach in the industry, both nationally and internationally, through the publication of TileLetter Magazine and the NTCA Reference Manual.

Over the last three years, we have seen considerable growth. In 2018, we

welcomed our 1,500th member.

One of the most important initiatives the association prides itself on is the development of training programs that contribute to the professional installation of ceramic tile and natural stone tiles. For over 35 years, NTCA technical trainers have traveled extensively in the U.S.A. and beyond to offer educational workshops and seminars. In 2018, we offered a new service, the NTCA Regional Training Program, available exclusively to the members of our association. Regional training programs for installers were developed to help contractors implement best installation practices for their superintendents, estimators, project managers, and tile setters. These programs were developed to address changing technology and to reinforce a commitment to adhere to national and international standards. The NTCA Regional Training Program will expand in 2019.

Several years ago, NTCA leaders saw the need to invest in learning management software to offer internet-based training and education programs. With this resource, the association could significantly expand our outreach to inform and educate industry professionals on the installation, sales, project management, specification and design of ceramic tile and natural stone. That learning system–NTCA University–currently has over 600 registered users actively taking courses. In fact, over 5,000 courses have been completed since January alone!

A complete apprenticeship curriculum is a primary element offered on NTCA University. Currently, we are able to offer these courses to contractor members, who in turn, can provide classroom and jobsite experience and submit this for approval from the Department of Labor. In the future, we are hoping that NTCA will be approved as an administrator of the program, and we will then be able to help our members recruit and retain workers without having to submit a program on their own.

1

This year, we launched a new training series exclusively to members, the NTCA Regional Training Program.

2

NTCA University has seen measurable success and continues to grow.

3


Financials

COMMITTED TO HEALTHY GROWTHWe are committed to serving the ceramic tile industry as a successful, not-for-profit trade association. Our success is dependent upon a highly-qualified and professional staff, coupled with a dedicated group of association leaders and volunteers. For the past several years, NTCA’s financial position has continued to improve under this leadership. A few highlights we are proud of include the following:

• In line with our member growth, we have seen significant financial gains in the last three years. It took 20 years to increase revenue from $1,000,000 to $2,000,000. In the past three years, our revenue has seen an increase from $2,000,000 to $3,000,000.

• As the association has realized success, the Board of Directors has diligently approved the continued recruitment of a highly-trained, professional staff. In 2005, NTCA had five full-time employees working out of our corporate office in Jackson, Mississippi. Today, the association has 14 full-time and three part-time employees, with many individuals working from home offices in strategic regional locations throughout the United States.

As our association continues to reach new financial targets, we commit to use these resources to provide increased membership value in the further development of programs and services, business and technical support, and active marketing and promotion of our members.

NTCA is proud of what we have achieved in the past several years, and we look forward to making an even bigger impact in 2019 and beyond.

Consolidated Statement of Financial Position As of December 31st, 2017

Assets

Cash $2,491,708

Receivables $350,582

Property and equipment $210,772

Other assets $170,933

Total assets $3,277,955

Liabilities and Net Assets

Liabilities $1,045,518

Net assets $2,232,477

Total liabilities and net assets $3,277,955

Consolidated Statement of Activities Estimated for December 31st, 2018, with comparative information as of December 31st, 2017

2018 2017

Total revenue and other support $3,050,000 $2,893,855

Expenses $2,800,000 $2,595,386

Net assets, beginning of the year $2,122,889 $1,824,420

Net assets, end of the year $2,372,889 $2,122,889


Hand-in-hand success

THANK YOU FOR YOUR SUPPORTNTCA would not have seen the success it has had this year without the tremendous support of the industry. Association partnerships, remarkable tradeshow attendance, and the continued generosity of our sponsors afforded us opportunities to provide more value for our members and the industry. With these opportunities, we invested in additional staff in strategic areas such as technical services, marketing and communications, and curriculum development. This investment should pay dividends through the continuation of membership growth and retention.

Thank you to all who support our staff, members, programs, and mission. With your help, NTCA will continue to grow and promote the importance and necessity of qualified labor.

Associations

Tradeshows

stonxpo


Alpha Professional Tools

Armaly Brands

Barwalt Tool Company

Beno J. Gundlach Company

Best Tile

Blanke Corporation

Ceramic Tool Company

Crest

Compotite Corporation

Contractors Direct

D&B Tile Distributors

Donnelly Distribution/Raimondi Tools

Emser Tile

European Tile Masters

Fila Chemicals USA

FinPan, Inc.

Floor & Decor

Florim USA

Georgia-Pacific Corp.

Husqvarna

iQ Power Tools

Innovis Corporation

James Hardie Building Products

Joseph Lundgren Consulting

Johns Manville

Keene Building Products/Dependable LLC

LATICRETE Supercap LLC

LYM Solutions

Louisville Tile

Mark E. Industries

Marshalltown

MasterHeat

Master Wholesale, Inc.

Metropolitan Ceramics/Ironrock

MK Diamond Products, Inc.

Miracle Sealants Company

NAC Products, Inc.

North American Adhesives

National Gypsum

Noble Company

PROMA Adhesives, Inc.

PROVA by M-D Pro

Pearl Abrasive Company

Pliteq

Profilitec

Proflex Products Inc.

Progress Profiles

Protecto Wrap Company

QEP Co., Inc.

QuickShelf

Rubi Tools USA

RTC Products

SGM, Inc

Sawmaster

Scodd Industries/PorcelainPlus Speedbit

SlipGrip

Stabila

TRIMACO

Texrite

The Tile Doctor

The Tile Shop

TILE-EZE

Tuscan Leveling Systems

University of Ceramic Tile and Stone Consultants

USG Corporation

VanHearron

Watts/SunTouch

Wedi Corp.

Our Dedicated Sponsors


2019 Outlook

MAKING PLANSAs Executive Director of NTCA since 2002, I can say with honesty that I have never been more excited about an upcoming year like I am for 2019.

I realize our industry and our association is facing many challenges; such as a real qualified labor shortage and strong, fierce competition coming from competitive industries. The reason for my optimism is that I believe NTCA is uniquely qualified to assume a leading role in our industry to meet these challenges head on.

Our association has invested our resources by adding highly professional industry leaders to our staff so we can play a pivotal role in meeting industry objectives. NTCA is committed to working with our contractor members and associate partners to make a difference in the following areas:

• Career recruitment and retention• Craftsmanship development and training• Increased market share for the ceramic tile industry• Certification preparation and promotion• Installation standards and international collaboration

These five initiatives highlight a carefully thought out association strategic plan, updated and approved by the NTCA Board of Directors and Executive Committee. As the association continues to grow and develop, our responsibility to help grow the industry increases. Many of these objectives are newly established and will take time to develop. It will also take support from our contractor and associate members.

I am more convinced than ever before that NTCA will be able to meet this challenge now and in the future, and our entire staff looks forward to the opportunity.

Bart A. Bettiga

Key 2019 Dates

SAVE THE DATE2019 is just around the corner. Mark your calendars for all these great events!

January 22 – 25 The International Surfaces Event (Surfaces)

Las Vegas, Nevada • Mandalay Bay Convention Center The largest North American floor covering, stone, and tile industry event and is THE

premier, global reaching industry marketplace for buyers, specifiers, and influencers to purchase products, gain design and trend inspiration, and develop their business strategies.

April 8 NTCA Board of Directors Meeting

Orlando, Florida • Orange County Convention Center

April 9 – 12 Coverings 2019

Orlando, Florida • Orange County Convention Center The preeminent event for the ceramic tile & natural stone industry in North America. See

thousands of dazzling products, connect with suppliers from around the globe and discover ground-breaking techniques, tips and tricks. If it’s new in tile & stone, it’s at Coverings.

July 17 – 20 NTCA Five Star Summer Meeting (hosted by Schluter Systems)

Montreal, Canada • Intercontinental Montréal Our annual training and networking event exclusive to our NTCA Five Star members.

October 26 NTCA Board of Directors Meeting

Nashville, Tennessee • Gaylord Opryland Resort & Convention Center

October 26 – 29 Total Solutions Plus

Nashville, Tennessee • Gaylord Opryland Resort & Convention Center A one of a kind event that brings the tile industry together to listen to motivational, relevant speakers, participate in education sessions taught by the best of the best in the industry, and

network with decision makers.

National Tile Contractors Association (NTCA)

P.O. Box 13629 • Jackson, MS 39236

601-939-2071 • [email protected]

www.tile-assn.com

/tileassn/

/TileLetterMagazine/

@NTCAssociation

@TileLetter

@nationaltilecontractorsassn

@tileletter

National Tile Contractors Association (NTCA) /national-tile-contractors-assn/

TileLetter /showcase/tile-letter/

National Tile Contractors Association (NTCA) /NationalTileContractorsAssociation

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