Yammer Group

Administrator

Training

GET CONNECTED

GET YAMMER

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Morris is committed to creating a 3B culture for all team members to be connected

• Your role and responsibility as a Group Administrator

• The process to create a new group

• How to manage your group and it’s set up

• What it means to moderate a group

• Who is here to support you as a Yammer Group Administrator?

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Learning Objectives

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Group Administrator Role

Your responsibilities and role as a group administrator are to:

- Manage the settings and members of your group – add, delete, approve or

deny members as well as control group administrators

- Toggle privacy settings to control who can see what content

- Moderate posts within your Yammer group – monitor and delete posts if

necessary

- Post a group announcement to instantly share important information with your

group members

- Respond to queries and provide basic Yammer support, if they are unable to

provide assistance, then escalate to the Community Manager/s, which is

Rachel Tan (Rachel.Tan@morriscorp.com.au) and Allison Roach

(Allison.Roach@morriscorp.com.au)

Please ensure you have completed the Yammer User Training

before completing the Group Administrator Training

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What if I want to add a group?

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Yammer Groups – creating a group:

1. Ensure your group is Morris related

2. Email IS&T

it.support@morriscorp.com.au to seek

permission to create a group with the

following details:

To be provided to IT Example

Description and Purpose

Cleaning Utilities ESB

Who are the proposed members or target audience?

Cleaning utilities on the eastern seaboard

What value will it add to Morris

It will be a space that utilities can collaborate and discuss site life and share ideas

Who will be the group administrator/s?

Harry Potter and Ronald Wesley (it’s best to have more than one GA)

All Morris CEO messages; Companywide messages; Emergency alerts

Region/Site groups

National Operations; CloudBreak; Spring Gully etc.

Feedback groups 3B Share; Fresh Ideas; Work Safe; Ask Fiona

Key Role forums VM; Chefs; Retail; HLC; Maintenance; Safety

Key System Groups

MEX, ConnX, JEDOX, RITEQ , SWIFTPOS, SharePoint

Team chat groups Finance, HR, HSEQ, BD, HLC, Procurement, Indigenous, Women in the Workplace

Alumni Groups GROW, LEAD, VM Training etc.Career Career Opportunities

Examples of Groups

Creating a new group

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Click the ‘+’ symbol next to the group page

A box will show up for you to enter the group details:• ‘Internal Group’ must be selected• An appropriate name for the group• You can add members now or you can add

them after creating the group• Select private or public access – private

means a user will need to be invited or request membership to the group and public means anyone can join and collaborate within the group

Setting up your group page

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You will be taken to your newly created group page to customise. Click the top right settings to get started.

Update your group’s image and header colour

Add and maintain memberships as well as group admin permissions. Here, you can

assign or revoke group administration access

Add or edit your group description

Make sure you click ‘Save Changes’ for the updates to take affect

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Here you can view settings and hover over the ‘i ’ for a description and purpose of the group

Add members and manage Group Admin privileges for the group here

Access the group by email

Communicate through an update or announcement.Poll or praise someone in the group

Attach flies and notes that are relevant to the group

Navigating a group

Pin important files, links or attachments for the group here

Update your settings such as image, description, members and access here

Add new members to your group

Firstly click the button under members shown below

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Managing members

You will be shown a box where you can start to type an individual’s name or email address then click ‘Add To Group’

They will automatically become a part of the group but can remove themselves at any time

Approve or deny membership request

If the group is private and someone requests to join the group, you will see ‘Pending requests’ above your group members, click on the ‘Review’ button the another box will come up where you can approve or deny the member

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Managing members

You will also see a notification on your homepage if someone has requested to join your private group

• Monitor, report and delete posts within your group

• Refer to the Morris Core Values, 3B, Yammer Guidelines and Social Media Policy

for guidance on acceptable posts

• If you see a post that breaches Morris policies and procedures, please take a

screenshot and email to the following addresses then delete from Yammer

– ESB: hradvisor.esb@morriscorp.com.au

– WSB: HRAdvisor.WSB@morriscorp.com.au

• If it takes longer then 20 minutes per day to moderate your group, please

escalate to your direct leader

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What does it mean to ‘moderate a group’

If you need to delete a post, click on the ellipses (shown below) at the bottom of the original post then click the delete button

You will then see a message to confirm you want to delete a post, if you’re deleting a post due to a breach of Morris policies and procedures, ensure you send a screenshot to your relevant HR advisor then delete

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Deleting a post

Once a post is deleted it cannot be recovered

• Join the Yammer support/Feedback group

• Click on the in app ‘Get Support’ Feature

• Contact one of the Community Managers

→Allison Roach

→Rachel Tan

• Contact IT Support

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Support