Yammer’s interesting, but what are the business use cases?

• Ask questions and get quick answers from experts within your company.

• Surface decisions and make them visible to everyone.

• Share news and announcements with the people who need to know.

• Stay up-to-date on what others are working on and whatʼs happening in your organization.

• Stay productive when youʼre away from the office or on the go.

• Meet people in your organization who share your interests, and who can help you do your job.

• Connect remote workers, and keep everyone on the same page.

• Brainstorm new products and collaboratively solve problems. Increase employee engagement and participation in discussions. Solicit opinions and ideas from across your company.

• Discover valuable information in past discussions even if you werenʼt part of them - even retain the knowledge and contributions of past employees.

• Introduce new hires to the company and get them up to speed faster.

• Replace email and IM for most (if not all) intra-office communication.

• Rapidly disseminate information to many people, without spamming them via mailing lists.

• Have focused discussions around relevant topics, groups and tags.

• Connect employees with customers. Increase awareness of customer needs, and reduce turnaround time on support and requests - leading to greater customer satisfaction.

• Jump-start outsourced projects with custom Yammer networks that you can use to introduce teams to each other, and keep project stakeholders and developers in sync.

• Privately communicate with suppliers and vendors so that your company can keep track of orders, manage delays and shortages, and stay abreast of pricing changes and special offers etc.

• Unify all business units and allow previously siloed groups to collaborate.

• Privately communicate with any external group that has a stake in your business (investors, partners, members of the press, etc.).