Yahoo! Greening Your Brand from the Inside Out - Inspiring Employees and Customers

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Greening your Brand from the Inside Out: Inspiring Your Employees and Your Customers Erin Carlson Yahoo!

Transcript of Yahoo! Greening Your Brand from the Inside Out - Inspiring Employees and Customers

Page 1: Yahoo! Greening Your Brand from the Inside Out - Inspiring Employees and Customers

Greening your Brand from the Inside Out: Inspiring Your Employees and Your Customers

Erin CarlsonYahoo!

Page 2: Yahoo! Greening Your Brand from the Inside Out - Inspiring Employees and Customers

Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Green Inside & OutErin Carlson

Yahoo!June 4, 2008

Page 3: Yahoo! Greening Your Brand from the Inside Out - Inspiring Employees and Customers

Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Purpose of our Discussion

Snapshot of Yahoo! approachInspiring people

Insights from our audienceLessons from our employees

Key take-aways for Monday morning

Questions/Discussion

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Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Yahoo! Strategic Approach

Audience

Technology

Employees

Internal/ExternalBrand

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Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Yahoo! Approach to Green:Inspire 600 million people in daily life

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Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Customers Inspired Us

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Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

One Stop Shop for the Conscious Consumer

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Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Weaving Into Daily Life

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Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Green Options

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Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Consumer Focus

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Inspiring Customers: Insights from our Audience

Presenter
Presentation Notes
Frontpage Search Yahoo! Green and advertising
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No doom and gloom; don’t rely on celebrities

Doomsday news

Celebrity

Grody

Presenter
Presentation Notes
CTR drivers = tips, surprises… what do you see? … when evergreen hosted by us vs. Search results? Accuracy, trustworthy, local state info
Page 13: Yahoo! Greening Your Brand from the Inside Out - Inspiring Employees and Customers

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Inspire and DelightOptimistic innovations

Surprises

Save $$$

Presenter
Presentation Notes
CTR drivers = tips, surprises… what do you see? … when evergreen hosted by us vs. Search results? Accuracy, trustworthy, local state info
Page 14: Yahoo! Greening Your Brand from the Inside Out - Inspiring Employees and Customers

Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Moving from Awareness to Action

Recycling Global Warming

Freecycle Earth Pollution Al Gore EPA Live Earth Hybrid Cars Solar Energy

Presenter
Presentation Notes
Yahoo! Groups has over 100 million members across 8.6 million groups (Yahoo! Internal Data). Freecycle – has over 4mm members – signing up 30k/week – expanding nationally. No marketing budget
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Inspiring Employees

Enabling more than inspiring

Volunteer employee green team

Understanding their own business unit

Presenter
Presentation Notes
Employee interest in supporting env’t: Earth Day site, BU programs.
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Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Structure & Budget Empower Employees

Presenter
Presentation Notes
Employee Green Team of 250. Specific people own initiatives. Alternative commuting. Green Movie Series.
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Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Authenticity

Foundation of Credibility

Unique to Culture

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Yahoo! Proprietary and Confidential. ©2008 All Rights Reserved

Monday Morning Take-Aways

Focus on core assets

Upbeat and empowering messages

No celebs

Tell whole story in a way your consumers understand

Include consumers as you’re learning

Unlock employee passion with structure and budget

Help colleagues meet their business goals

Presenter
Presentation Notes
Focus on core: inspiring to employees and best way to create sustainable programs. Help colleagues: if they don’t see it, don’t force it. They know their business best.