XXXXXX Work Process ReengineeringBusiness Analysis

Analysis Process Overview

XXXXXX, INC. / GEMINI 04/22/23 - 2 -

ANALYSIS PROCESS OVERVIEW

Global Business Transformation Process

XXXXXX, INC. / GEMINI 04/22/23 - 3 -

ANALYSIS PROCESS OVERVIEW

Pre Analysis Phase

Global Implementation

PreAnalysis

"Phase I"

• Develop an analysis logic which establishes business mission and critical success factors for the implementation – analysis objectives and tasks

• Identify "known" target areas and issues- Revenue performance enhancement- Operating costs reduction- Business strategies formulation and alignment- Support function effectiveness

• Establish roles and responsibilities/structure• Determine executive champions or Steering Committee make-up

- Joint team make-up- Schedules for activities and updates- Decision making process

• Communicate to organization

Analysisand Project Design

Blue-printing

World-WideRollout

XXXXXX, INC. / GEMINI 04/22/23 - 4 -

ANALYSIS PROCESS OVERVIEW

Analysis and Project Design Phase

Global Implementation

• Start with a "known" objective(s) / targeted areas

• Verification of "known"

• Assessment of initiatives • Discovery process

- Issues- Root causes

- "As" model sampling

Rational Political Emotional

PreAnalysis

"Phase II"

Analysisand Project Design

Blue-printing

World-WideRollout

XXXXXX, INC. / GEMINI 04/22/23 - 5 -

ANALYSIS PROCESS OVERVIEW

Analysis and Project Design Phase

Internal View External View

Brown Paper Process

Financial Analysis

Service LevelAnalysis

Interface Studies

Focus Interviews

External Best Practices

Competitive Analysis

Benchmarking

Shareholder Value

Market Focus

Balanced Findings and Conclusions PreAnalysis

"Phase II"

Analysisand ProjectDesign

Blue-printing

World-WideRollout

XXXXXX, INC. / GEMINI 04/22/23 - 6 -

ANALYSIS PROCESS OVERVIEW

*

XXXXXX A&D Diagnostics Will Generate FindingsAnd Conclusions For Joint Project Design Support

01 2 3 4 5 6 7 8

PRAXAIR / Gemini Joint

Project Design

Executive / Focus

Interviews

Brown Papers

Interface Surveys

Business Case

Development

Cost Driver Decomposition

Initiatives Review

Day in Life of Studies

Systems Needs

Assessment

Customer / Market Focus

Studies

Best Practices Approach Modeling

XXXXXX, INC. / GEMINI 04/22/23 - 7 -

ANALYSIS PROCESS OVERVIEW

Analysis and Design Deliverables

• Project Design- Rigorous, detailed approach- Structure- Roles and responsibilities- Activities, timelines- Milestones

- Metrics and tracking mechanisms• Business Case tailored toward

selected financial criteria- ROC, ROS- ROI, ROA- Cash Flow

- Shareholder Value• Organizational Commitment

- Participative, open process

- Executive ownership

$XXXXXX resources

Gemini resources

PreAnalysis

"Phase II"

Analysisand ProjectDesign

Blue-printing

World-WideRollout

T

Top Down

Bottom Up

Conclusions

XXXXXX, INC. / GEMINI 04/22/23 - 8 -

ANALYSIS PROCESS OVERVIEW

Analysis and Design Joint Teams

Gemini

XXXXXX

Involvement

Joint team can be made up of facilitators, content experts, future leaders.

Joint team can be made up of facilitators, content experts, future leaders.

$

XXXXXX resources

Gemini resources

T

Start-up TransitionAnalysis Blueprint/Implementation

XXXXXX, INC. / GEMINI 04/22/23 - 9 -

ANALYSIS PROCESS OVERVIEW

Analysis and Design Level - Set

A&D is . . . Participation at all levels NOT for executives only.

Integrated internal NOT audit mentality and external views

Constructively candid NOT negative and destructive

Visual and interactive NOT a written report

Rational, emotional and NOT purely analyticalorganizational

A bias for action NOT analysis for analysis' sake

Seeks a paradigm shift NOT incremental fine-tuning in thinking and action

PreAnalysis

"Phase II"

Analysisand ProjectDesign

Blue-printing

World-WideRollout

An objective process to verify current objectives/targets, and jointly build the right implementation of the right processes supported by a rigorous business case.

An objective process to verify current objectives/targets, and jointly build the right implementation of the right processes supported by a rigorous business case.

XXXXXX, INC. / GEMINI 04/22/23 - 10 -

ANALYSIS PROCESS OVERVIEW

Analysis Joint Team Structure

8-12 Gemini4-6 XXXXXX

AssetUtilization

AssetUtilization

AssetUtilization

XXXXXX, INC. / GEMINI 04/22/23 - 11 -

ANALYSIS PROCESS OVERVIEW

High Level Packaged Gas Value Chain

DistributionNetwork

CustomerExpecations

Customer Service

InformationSystems

Procurement/InventoryInterface

AssetMgm't

Transportsub-contracts

InformationSystems

DistributionNetwork

PricingPolicies

TechnicalKnowledge

InformationCenter/Systems

Forecasting/Prioritization

CustomerService

ApplicationTechnology

Market Research

CustomerExpectations

CustomerMarketSegmentation

Product - Quality - Variety - Supply

DeliveryCapabilities

UnderstandingCustomerNeeds

Sales &Marketing

Order Entry

PhysicalFulfillment

OutboundLogistics

ProductDistribution& Delivery

Procurement

Asset/ResourceMgm't

InventoryControl

CustomerTerms

PricingPolicies

CreditPolicies

CashApplications

Invoicing &Collections

XXXXXX, INC. / GEMINI 04/22/23 - 12 -

ANALYSIS PROCESS OVERVIEW

AREA 1 - Analysis Approach/Schedule

Diagnostics 9/14 9/21 9/28 10/5 10/12 10/19 10/26 11/2

(Global)

Dept.Rgnl Interface studies

Executive / FIs U, C U, C E,G G,I

Brown Papers-Dist. Schd/Mgm't C B E,G G,I-Order Entry C B E,G G,I-Cust Inv./Coll. C B E,G G,I-Cust. Inq./Comp C B E,G G,I-Cylndr/Inv. Mgm't C B E,G G,I

Interface Studies C B

Cust./Mkt Segmentation B E,G

Cust. Sat. Survey B U,C

Sales/Mkt Effect Probe B U,C E,G

Distribution Map B U,C E,G G,I

Cost Drivers B U,C E,G G,I

Initiatives Assessment

E = SPAINI = ITALYG = BELGIUM

U U

U = USAC = CANADAB = BRAZIL

S = SWITZERLANDNOTE: This schedule is dynamic in nature and

subject to potential change during the course of the analysis

NOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis

XXXXXX, INC. / GEMINI 04/22/23 - 13 -

ANALYSIS PROCESS OVERVIEW

High Level XXXXXXXX Value Chain

DistributionNetwork

CustomerExpecations

Customer Service

InformationSystems

Procurement/InventoryInterface

AssetMgm't

Transportsub-contracts

InformationSystems

DistributionNetwork

PricingPolicies

TechnicalKnowledge

InformationCenter/Systems

Forecasting/Prioritization

CustomerService

ApplicationTechnology

Market Research

CustomerExpectations

CustomerMarketSegmentation

Product - Quality - Variety - Supply

DeliveryCapabilities

UnderstandingCustomerNeeds

Sales &Marketing

Order Entry

PhysicalFulfillment

OutboundLogistics

ProductDistribution& Delivery

Procurement

Asset/ResourceMgm't

InventoryControl

CustomerTerms

PricingPolicies

CreditPolicies

CashApplications

Invoicing &Collections

XXXXXX, INC. / GEMINI 04/22/23 - 14 -

ANALYSIS PROCESS OVERVIEW

AREA 2 -Analysis Approach/Schedule

Diagnostics 9/14 9/21 9/28 10/5 10/12 10/17 10/26 11/2

Value Chain U C B U UExecutive / FIs BInitiative AssessmentBrown Papers B

- Based on Value Chain C B U UDILOS C B UCust. Sat. Study B U,CCust. Mkt. Segment B U,C U

Portfolio AnalysisSales & Marketing B U,C

Effectiveness ProbeCost Drivers C B UDistribution Map C B U

E = SPAINI = ITALYG = BELGIUM

U = USAC = CANADAB = BRAZIL

S = SWITZERLANDNOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis

NOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis

XXXXXX, INC. / GEMINI 04/22/23 - 15 -

ANALYSIS PROCESS OVERVIEW

High Level Onsite Value-Chain

Accuracy

Timeliness

Product/ServiceDesign

Detailed Plant Design

ContractBiddingwith SubContractors

AssetMgm't

-Old Equip.

CostMgm't

Finding the Customers

Pricing-Bid Strategy-Financing Alternatives

TechnicalSkills

Contract Negotiationswith Customers

PreliminaryPlant Design

Asset Mgm't -Extra Capacity

Market Research/ Forecast

CustomerFeedback

Project Mgm't

Procurement - Follow-up

Terms/Contracts

Credit

UnderstandingCustomerNeeds

Marketing& Sales

Design &Development Construction Operations Invoice A/R

Reliability

XXXXXX, INC. / GEMINI 04/22/23 - 16 -

ANALYSIS PROCESS OVERVIEW

Onsite -Analysis Approach/Schedule

Activities 9/14 9/21 9/28 10/5 10/12 10/19 10/26 11/2

•Initiatives Assessment U U C B S S

•Supply Chain U C B S S

•"As-Is" Process Validation and Review`` U C B(Customer Acquisition, Project Management,, Supplier Cycle)

•"As-Is" Global Cost Decomposition U C B S

•Customer Satisfaction Analysis U U C B

•"As-Is" Systems Map U B,S

•Area Probes e.g., U B

E = SPAINI = ITALYG = BELGIUM

U = USAC = CANADAB = BRAZIL

S = SWITZERLANDNOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis

NOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis

XXXXXX, INC. / GEMINI 04/22/23 - 17 -

ANALYSIS PROCESS OVERVIEW

Diagnostics 9/14 9/21 9/28 10/5 10/12 10/19 10/26 11/2

Interviews FI, MR/FR U U,C B,U B I,E G

Best in Class Review U U B,U

Brown Papers:- Book-closing Process U U B,U B G- Monthly Mgm't Report Gen. U U B,U B G- External Report Gen. U U E G

Initiative Assessment U U B B I,E

KPI/RR Interviews U U,C B B I,E G

Review Findings U B I,E G

Scorecard Working U Session

Opportunity Charting U U/Bus, Case

E = SPAINI = ITALYG = BELGIUM

U = USAC = CANADAB = BRAZIL

S = SWITZERLAND

Financial & Management Reporting -Analysis Approach/Schedule

NOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis

NOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis

XXXXXX, INC. / GEMINI 04/22/23 - 18 -

ANALYSIS PROCESS OVERVIEW

High Level Analysis Team Roles and Responsibilities

Stream Lead• Manage client sponsor relationship• Manage joint analysis team• Design, coordinate and execute analysis

Joint Team Member• Sounding board and coach to stream lead• Pathfinder in the organization• Ensure data integrity• Learn about the A&D process/ process tools• Design and execute analysis

Sponsor• Executive coach and mentor• Review and validate findings• Help remove roadblocks for the joint analysis team

Gemini A&D Resources• Design and execute analysis• Review findings with area managers• Joint team member coach

XXXXXX, INC. / GEMINI 04/22/23 - 19 -

ANALYSIS PROCESS OVERVIEW

Analysis Staffing Is Designed To Meet XXXXXXs Need ForGlobal Penetration And Coverage Of Broad Issues

(ORGANIZATION CHART HERE)