XtraNet Technologies Corporate Profile January, 2021 ... · XtraNet Technologies Private Limited ...

XtraNet Technologies Private Limited

www.xtranetindia.com

Corporate Profile January, 2021

Certifications and Associations


Technology Partners

Our Credentials

About US www.xtranetindia.com

2002

2020

IT Consulting

ERP Implementation & Support

Application Development & Support

IT Infrastructure

BPO/ITES

Business Intelligence& Data Analytics

Since inception in the year 2002, XtraNet is providing broad range of IT & IT enabled services.

We have clients across multiple domains, including:

• Government• Public Sector Units• Telecom• Power • Manufacturing• Finance• Railways and many more

www.xtranetindia.comAbout Us


XtraNet offers Technology Capabilities including:

Technology Capabilities

Enterprise Apps SaaS

Mobility Integrations

Analytics

Web Servers

Application Development

Cloud

Databases


The Services Stack offered by XtraNet are:

Services Overview

Enterprise Applications

ERP & CRM

Business Process Management

Custom Application Development

Application Modernization

Enterprise Integration & SOA

Managed Services

Databases

Platforms

Applications

Remote, Onsite & Hybrid

Cloud Infrastructure

Digital Services

IaaS, PaaS & SaaS

Automations

Analytics & Reporting

Enterprise Mobility

Design & Architecture Consulting


Maintenance Services

• Functional support

• Technical support

• Database support

• End user services

Advisory Services

• ERP Strategy development

• ERP Risk assessment

• ERP Vendor selection

Implementation Services

• Full life cycle rollout

• ERP Project management

• Change Management

• ERP Trainings

ERP Implementation & Support

Procurement Manufacturing

Inventory

Business

Intelligence

Reporting

Customer relationship

Management

Human capital

Management

Financial & assets

Management

Sales & Order

Management

Enterprises Resource Planning

XtraNet offers comprehensive suite of specialized ERP services to provide transformation and modernization experience to its

customers

www.xtranetindia.comBusiness Intelligence & Data Analytics

XtraNet has expertise in extracting meaningful insights from any data source with the help of Data Analytics and advanced

Business Intelligence.

Features

Dashboard View, Alerts & Notifications

Whatsapp/Twitter/Social Media Analytics Dashboard

GIS Integration with Map Based Dashboards and Analytics

Mobile Application

Drill-Down Functionality, Trend Analysis, Chart as a Filter

Detail Level Lowest Grain of Data Display and Download

Data Integration


XtraNet had rich experience in IT consulting including staff augmentation where we offer flexible manpower sourcing services in

India and abroad.

IT Consulting

Business Consulting

Business Process Management

Change Management

Program Management

Quality Assurance and Testing

Staff Augmentation

Payroll Processing

Increase Flexibility

Recruitment Made Easy

Payroll Processing


Smart City Project – Integrated Command & Control Center

IT Infrastructure – Smart City

Supply, Installation and Maintenance of IT Networking and Security Productsincluding –• Firewall• End Point Zero day Malware Protection• Data Leak Protection System• Aggregation Router, Internet Router, Core Router• Aggregation Switch, Access Switch• Wi-Fi Access Point with controller• Network intrusion Prevention System, Core Switch, LAN Switch• Link Load Balancer, Application Load Balancer• DDoS , Network intrusion prevention system, Server load balancer• Management Appliance and Software (APSolute Vision ODS-VL appliance,

APSolute Vision Reporter (AVR), Right To Use (RTU) for managing 6 physicaland 60 virtual instances.

IT Services including –• Project Management Services• IT Manpower Serveries• Operation & Maintenance Services




Supply and Installation of Smart Data Centre Rack solution including –• Precision Air conditioner, firefighting system• Access Control with emergency door opening• RDU, Vertical PDUs, 4*10 KVA UPS and KVM Switch

Supply & Installation of Civil Interior works for ICC and DC which includes• False Ceiling• False Flooring• Wall Partitions• Fire Rated Doors

Supply & Installation of structured cabling that includes:• Cable Tray, Raceway• Cat6 UTP cable, Outlet Box, Patch Panel• LIU, Patch Chord

Supply & Installation of Video Wall, Microsoft License and Red Hat License




Supply, Installation and Maintenance of IntegratedBudding Management System –

• Fire Detection system,• Access Control System,• Water Leak Detection System,• PA System,• CCTV System• VRV System


XtraNet offers IT infrastructure implementation and related services for Data Centre and Integrated Command & Control Centre

(ICCC) for Smart City.

IT Infrastructure – I

Architecture

Planning, High Level Design

Datacenter Implementation

Datacenter Operation

Transformational Services

Data centre Modernization & Migration

Remote Infrastructure Management & Operations

Solution Based Services (Cloud Integration, Network Virtualization etc.)

Physical Hardware Refresh

Upgrade to new generation of IT Infrastructure

Re-Engineering of IT investment Strategy

End-to-End Implementation Services e.g. B2B, B2C, G2G, G2C

Consulting

Site Assessment

Site Preparation

Datacenter Built

Virtualization & Automation

Storage & Network Virtualization & automation

Servers Virtualization, Cloud Computing & Automation

Backup & Recovery automation

Monitoring & Management

24*7*365 Assistance

Data centre Infrastructure Monitoring

Operating System, Servers, Network & Security, Storage, Backup, EMS-NMS


XtraNet offers following IT Infrastructure & Management Services for Data Centre and Integrated Command & Control Centre

(ICCC) for Smart City.

IT Infrastructure - II

IT Infrastructure & Management Services

Network Administration, Management & Monitoring Service

Server Administration, Virtualization, Management & Monitoring Services

Security Administration, Management & Monitoring Service

Vendor Administration and Management Service

Backup Administration, Management and Restore Services

Disaster Recovery Service

Email &Messaging Administration, Management & Monitoring Service

Help Desk Administration, Management Services


XtraNet offers following Non IT Infrastructure & Management Services for Data Centre and Integrated Command & Control

Centre (ICCC) for Smart City.

IT Infrastructure - III

Non IT Infrastructure & Management Services

Visitor Management System

Building Management Service

Physical Security Service

Precision Cooling Service

Electrical Service (LT, HT, DG & UPS)

DC / DR / ICCC Built

CCTV / WiFi / LAN

www.xtranetindia.comIT Infrastructure - IV

XtraNet offers following FMS for Data Centre and Integrated Command & Control Centre (ICCC) for Smart City.

Facility Management Services

Asset Management Services

SLA Management

Vendor Management

Resident Engineer

AMC of Hardware, Network and Software

www.xtranetindia.comIT Infrastructure – Wi-Fi

In the year 2019, XtraNet partnered with Taiwan based Wi-Fi giant ZCOMwho are manufacturers of wireless networking solutions and offer a widerange of Carrier-Grade Wireless Access Points for deployment in variousenvironments. XtraNet is the value added partner of ZCOM and successfullydistributing Wireless Access Points and Wireless Controllers throughoutIndia, UAE and South Africa.

PUBLIC & RURAL WIFI

With an objective to provide high speed wireless connectivity at GramPanchayat level, "Z-COM Rural Wi-Fi Solution" is a unique way to overcomethe ground level challenges. At present, around 7,000 villages in the countrywhere ZCOM has provided high quality and compatible products.

www.xtranetindia.comIT Infrastructure – Wi-Fi

Major clients/projects in India include

Smart Cities

Golden Temple corridor (Amritsar)

Connaught Place

Netplus/Fastway Punjab

Bangar Corporation, Ranchi

HEG Limited

Public Wifi for various clients

Government offices across India

Testing/POC done at Airports/Railway Stations

Testing/POC done at NITIE Mumbai, Multicraft NOIDA & various other campuses

www.xtranetindia.comIT Offerings

XtraNet offers various Software Application Development & Support Services across different business vertical.



E-Governance Solution

E-Commerce Solution

Maintenance & Support

Mobile App Development

GPS & GPRS Based Solution

Biometric, PKI & RFID based solution

Custom Development


XtraNet product portfolio consists of various business oriented modules. These modules are highly configurable and can be easily

fit into a given business requirement.

Our Product Portfolio

X–ERP

Finance & Accounts

HR & Payroll with ESS

Inventory

Sales & Marketing

eatNstay – HMS

Online Market Place

Front Office

Food and Beverage

Accounts

Inventory

HR and Payroll

Synergy – Platform

BPM - Business Process Management

Workflow/Tasks/Checklists

Project Management

eDMS – DocumentManagement System

Analytics

Unified Helpdesk

Worksnaps

Internal Social Media

Conferencing Tool

Mobile Application

Portal Solution

Other Applications

X-Sign-Document Signer

XtraSupport - Service Desk

RFID based Tracking System

GPS Tracking System

www.xtranetindia.comX-ERP – Offering for Small & Medium Enterprises

XtraNet provides complete set of business modules for managing small and medium business enterprises.

X-ERP: Business Modules

Finance & Accounts

HR & Payroll with ESS

Inventory

Sales & Marketing

www.xtranetindia.comX-ERP – Overview

X-ERP is a cloud based ERP application which can easily become a great business application for any small or medium scale

company in managing their daily business activities and special needs, whether it may be related to complex HR & Payroll

Management or day to day Employee Management, Inventory Management, Accounts Management & Sales Management

Inventory

Item Management

Requisition Management

Vendor Management

Purchase Management

Customer Management

Finance & Accounts

General Ledger

Account Payable

Account Receivable

Bank Accounting

Account Statement

Sales & Marketing

Lead Management

Customer Management

Proposal Management

HR & Payroll

Recruitment Management

Human Resource Management

Payroll & Taxation Management

Attendance & Leave Management

Team Management

Travel Expense Management

Appraisal Management

Employee Self Service

www.xtranetindia.comX-ERP – Finance & Accounts

XtraNet provides complete accounting solution for all business deals.

Account Payable

Sales Invoice

Sale Voucher

Payment Voucher

Salary Payment Voucher

Staff Advance Voucher

Travel Advance/expense Voucher

General Ledger

Chart of Account (Group, Sub Group & Ledgers)

Cost Center & Sub Cost Centers

Ledgers for Vendors & Customers

Ledgers for Vendors & Customers

Ledgers for Taxes

Account Receivable

Purchase Invoice

Purchase Voucher

Receipt Voucher

Salary Liability Voucher

Expense Voucher

Bank Accounting

Bank Master

Bank Reconciliation

Contra Voucher

Journal Voucher

Account Statements

Trial Balance

Trading Account

Profit & Loss

Balance Sheet

Account Summary


XtraNet’s HR & Payroll Management System is a comprehensive solution to all complete Human Resource needs, integrated in one, to meet the

requirements of the Management.

X-ERP – HR & Payroll (I)


Requisition Generation by HOD

Configurable Process Flow

Maintain Candidate Information

Interview Schedule

Shortlisting Candidates

Resume Management

Generation & Acceptance of Offer Letter

Integrate with HRM

Core HR

Employee Management

Letter Generation

Employment History

Leave & Holiday Calendar

Organizing Hierarchy

Asset Management

Employee Document Briefcase

Hire to Retire Process

Attendance Management

Workforce Scheduling (Shift/Roaster)

Biometric Device Integration

Mark Attendance with Geo Location

Configurable Leave

Leave Approval Flow

Manage Employee’s Leave Records

Over Time & Compensatory Off

Attendance Validation Process

Payroll & Taxation

Payroll Setup

PF, PT, ESI, IT Setup

Configurable Salary Setup & Formula

Easy Payroll Processing

Configurable Workflow (Submit, Audit & Approval)

Group Wise Salary Generation

Adjusted Salary Calculation

Arrear Calculation

Tax Computation & Deduction

www.xtranetindia.comX-ERP – HR & Payroll (II)

XtraNet’s HR & Payroll Management System is a comprehensive solution to all complete Human Resource needs, integrated in one, to meet the

requirements of the Management.

Appraisal System

Integrated with Increment of Employee

KRA’s (Key Responsibility Area) & KPI’s (Key Performance Indicator)

Appraisal Cycle Management

Hierarchy Based Self/Appraiser/Reviewer Evaluation & Appraisal

Automatic E-Mail Notification Salary

Travel Expense Management

Configurable Travel Expense

Travel Request Approval

Expense Approval Flow

Digital Receipt

Reimbursement Process

Team Management

Team Creation

Creation of Department Head

Reporting Manager & Head

Task Assignment & Time Sheet

Employee Self-Service

Provision to View & Mark Attendance

Leave Register (apply & view)

Overtime (Apply & Approval)

IT Declaration

Employee Timesheet (daily work)

Resignation & No Dues

Travel Request, Advance & Claim

Resignation & No Dues

Organization Information

www.xtranetindia.comX-ERP – Inventory

XtraNet provides complete inventory tracking system for small & medium size businesses.

Item Management

Item Definition (Asset/Stock/Consumable/Service

tem Categorization

Item Opening Balance with Verification

Item Shelf Organizing

Item Tracking with Serial number

Received/Issue/Return

Inter Unit Transfer

Physical Verification

Item Status-Dead Stock/Current Stock


Add Requisition (Asset, Stock, Consumable, Service

Configurable Approval Authority for Requisition

Issuance Against Requisition

Tracking of Requisition Status

Vendor Management

Company Information

Contact Person Details

Vendor Category Mapping

Other Compliance with GST detail

Customer Management

Company Information

Multiple Contacts Detail

Other Compliance with GST Detail

Purchase Management

PO Generation (Version Control)

PO Approval Process

Tracking of PO

www.xtranetindia.comX-ERP – Sales & Marketing

XtraNet provides complete sales & marketing solution for all business deals.

Customer Management

Company Information

Multiple Contacts detail

Other Compliance with GST detail

Lead Management

Lead Generation

Lead Forward

Lead Assign

Proposal Management

Customized Proposal Creation

Maintain Versioning

Approval Flow

Easy to Maintain Line Item

Integration With Inventory

www.xtranetindia.comeatNstay – Overview

XtraNet’s eatNstay is an integrated system comprising Online Market Place (Online Portal) and Web Application for Hotel

Management System (HMS), which will benefit the Hotel Industry at large. eatNstay market portal is available 24 * 7 for online

bookings (room, restaurant, banquet etc.). This is ready to use online portal to bring in business. Guests will be able to check

the room availability and book rooms via this portal. The online portal will also feature personalized promotions for your

hotel. eatNstay application is exquisitely designed to cater to the needs of a wide range of hotels. eatNstay application will

allow you to choose and use only those modules which are required by your property.


eatNstay.com is an online market place for various kind of bookings.

eatNstay.com offers booking/home delivery with range of choice for

Hotels, Restaurants, Bakery and Banquets for customers. Our core value

differentiator is the most trusted user experience, be it in terms of

quickest search and booking, fastest payments, settlement or refund

processes.

eatNstay – Online Market Place


eatNstay - Hotel Management System is one stop solution for Small Restaurant & Bakery to full Service Hotels & Chain of Hotels.

eatNstay – Hotel Management System

Food & Beverages

Room Service

Restaurant

Bakery

Bar

Banquet

Front-Office

Guest Reservation

Guest’s Enquiries

Room Upgrades

Bill management and folio

Check In & Check Out

Inventory

Item Management

Vendor Management


Purchase Order Management

Customer Management

HR & Payroll


Employee Management

Salary Setup

Leave Management

Appraisal System

Accounts

Receivables & Payables

Branch Accounting

Balance Sheet

Trial Balance

Profit & Loss

Laundry Services

Mini Bar

Maintenance Service

(including repairing &

cleaning)

House Keeping

Synergy – Digital Transformation Platform www.xtranetindia.com

XtraNet’s digital transformation platform – Synergy, enablesits customers to move faster, innovate faster, and worksmarter. Our Synergy platform provides innovative businessprocess management (BPM) engine and optimizes yourbusiness workflows. Synergy platform not only gets theinformation needed by customers, but also they get it in theright context—improving decision making, streamliningoperations, and maximizing performance.

Synergy Offerings:

BPM - Business Process Management Workflow/Tasks/Checklists Project Management eDMS - Document Management System Analytics Unified Helpdesk Worksnaps Internal Social Media Conferencing Tool Mobile Application Portal Solution

Synergy – Business Process Management www.xtranetindia.com

Due to the dynamic nature of business processes and policies, it is important to invest into an agile business process management tool that will support the organization to adapt to changing business processes.

Activities within business processes can be assigned to individuals automatically once the process is initiated without requiring anybody to follow up manually.

Using Business process management tool, it is possible to monitor SLAs (service level agreements) and generate automatic reminders to avoid delays and escalate to higher management, if required.

By comparing baseline versus actual time/effort for standard tasks, it is possible to measure productivity objectively.

Synergy – Workflow/Tasks/Checklists www.xtranetindia.com

It is important to enable employees to be able to track their day to day activities and link them to their individual and department’s performance objectives.

Since, when employees are working remotely and their intermediate work outputs cannot be measured then it becomes imperative to track their efforts through tasks assignment and appraise them on regular basis.

Task & Workflow management has multiple benefits, such as employee’s activities are filed properly and reviewed regularly so that their performance appraisal can be made more objective driven by recorded facts and efforts spent by them.

Synergy – Project Management www.xtranetindia.com

It is important to use an integrated project tool for successful execution of projects.

Project management module support accurate planning of work breakdown structure and allocation of resources.

It is possible to create various project templates that can be readily used for executing each project type

Project plan & actual can be seen in Gantt view, calendar view, list view, resource view

The module supports execution of tasks through system as well as it is possible to capture amount of efforts spend on execution of each tasks

Synergy – Document Management System www.xtranetindia.com

One of the first activity done as part of digital transformation is to remove paperwork and manual effort. Hence, a very robust document management system is required in order to store files and share them with others in a secure way.

We have created a state of the art document management system using open source technologies that we offer at very economical rates with not just document management but also many collaborative features.

Following are the key uses for eDMS solution:

Collaborate, Annotate and Revise Documents across the Enterprise Enterprise wide Workflow of Documents and Drawings Revision Control of Documents Manage Document Approval Stages

Synergy – Analytics, Data Warehouse www.xtranetindia.com

Data from different system can be brought intoSynergy system and can be analyzed from variousperspectives.

An employee might use many different businessapplications for day to day work but due to lack ofcentralized data warehouse, it becomes difficult toproduce integrated reports that can be used to assesproductivity of employees.

Hence, it is recommended to send data from allenterprise systems (ERP, document management,intranet portals, CRM etc.) to send to centralizeddata warehouse to generate business analytics ontimely basis to ensure accurate decision making.

Synergy – Unified Helpdesk www.xtranetindia.com

Separate helpdesk systems exist in organizations for eachfunction, e.g. IT helpdesk, HR helpdesk etc. that could be unifiedinto one support system and services. Also, many other internaldepartments, may not have helpdesk to offer support toemployees.

By providing, one service desk window to employees, it ispossible to increase their productivity since they don’t have tolearn many systems and don’t have to follow up manually ontheir support requests.

Synergy – Worksnaps www.xtranetindia.com

Office computers/laptops that staff use can be monitored withoutaffecting the privacy of employees. E.g. Productivity analysissoftware can be installed on an employee’s laptop.

The software can capture screen content of the laptop userfrequently e.g. every 5 minutes and store it locally on the laptop.

The software can analyze if the software is within permitted list ofsoftware, then it can analyze if any changes happened in thesystem between two successive screenshots such as mousemovements, number of clicks etc. After analyzing images,software will delete those images and only send the statisticalinformation to server to reporting purposes.

Hence, cyberslacking (online time wasting) can be reduced inorder to improve productivity. Frequent checking ofemails/messages also can be discouraged since interruptionsdisrupts productivity.

Synergy – Internal Social Media www.xtranetindia.com

In order to share regular updates about work, internal socialmedia tool are helpful in sharing new policies, announcementsetc. and provide a forum for employees to show their non-work talent and socialize with colleagues.

More interaction among employees leads to greater teamwork, higher productivity and more emotional support.

Synergy – Conferencing Tool www.xtranetindia.com

Needless to say that web conferencing tools (video/audio)are integral part of working remotely.

Although, it is difficult to replace face to facecommunication but web conferencing tools are extremelyefficient in keeping employees motivated.

Regular morning and evening update meetings ensures thatemployees are guided on daily basis to set their objectivesand review progress.

We are enhancing our conferencing tool to support multipleusers with various features such as screen sharing,whiteboard etc.

Synergy – Mobile Application www.xtranetindia.com

Most of the employees use social media messengers such asWhatsApp for work purposes, however they also get distracted byfriends/family members messages.

It is important that employees communicate with colleaguesthrough official applications to avoid distractions as well asmaintain data security.

Also social media tools lack capability to communicate as per workcontexts. Information on social media cannot be arranged byprojects or subjects leading to burying information into a large pileand difficult to search and respond.

Synergy – Portal Solution www.xtranetindia.com

Synergy Portal is an enterprise solution for CMS based portal application solution. It is highly flexible and scalable. It can beused to develop small blogs, websites to major corporate portals.

There are no limitations as to what Synergy Portal is capable of digitally. It offers feature-rich web portal solution with user-friendly interface, complex business logic and seamless integration options.

Synergy Portal Features:

Some of the prominent features of Enterprise Synergy Portal are as under:

User Management & Role-Based System

Social Media Integration

Blog

News feeds

Multilingual Support

Rich Text Editor

Single Sign-On Support

Dashboards and Reports

Robust CMS

Support for India guidelines for websites

Calendar

Mobile Ready

Responsive System

Custom Forms

Flexible Navigation Structures

Workflows to create, manage and publish content

API / Integrations

X-Sign – Document Signer www.xtranetindia.com

X-Sign is an innovative document signer software application that allows user to sign documents (PDF, MS Word, MS Excel)with Digital Signature Certificate (DSC). It works for all the Digital Signatures issued by any Certifying Authority in India. X-Sign enables user to digitally sign documents in single and bulk mode with faster and secure way. The software application isavailable as a desktop option and also as a web based application. With the help of X-Sign one can Digitally Sign - WorkOrders, Invoices, Consignment Note, Delivery Notes, etc.

X-Sign – Features & Benefits www.xtranetindia.com

X-Sign Features:

Digital sign with DSC – Token or Certificate Store Digital sign with DSC – PDF, Word, Excel Compliance with standards / regulations Quickly sign multiple PDF files (bulk sign) by selecting input

and output directory Signature at desired location Multiple signatures can be done on single document Digital sign with Timestamp feature Customization of signature metadata Output in password protected file Friendly Graphical User Interface

X-Sign Benefits:

Cut operational cost & improve efficiency Step towards paperless economy, Save Trees, Save

Environment Digitally signed documents are secured and can’t be

forged Save Resources, Time, Paper cost, Printing Cost,

Storage Space Time Saving for organization & end user Easy and secure way to digitally sign documents

anywhere, anytime Acrobat Reader can be used to verify the signed PDF

documents

XtraSupport – Service Desk and Help Desk www.xtranetindia.com

XtraSupport is a Service Desk and Help Desk Operation Tool by XtraNet. XtraSupport is an innovative IT Service Managementsolution for services. It is a simple web-based solution that can be hosted in On-Premise Data Center or a Cloud DataCenter. The solution is highly customizable and can accommodate requirements of any service management for supportservices.

Simple, easy-to-use, multi-user, web-based customer support platform Custom fields, lists and forms HTML email feature is available. The moment tickets are raised, mail triggers to notify the intended recipient Help Desk software functions include online and email-driven ticketing. Configurable Role-based access for different user types that include access rights management features Ticket Locking: Lock the Helpdesk ticket anytime for given start and end date time Auto response: Service Desk lets you define system emails which are automatically sent out in response to specific events Transfer and assignments Inquiry Routing through emails and web forms Dedicated panels: Admin panel, agent panel and customer portal are available for dedicated management of master settings, tickets and

customers Escalation: The ticketing system then tracks progress on problem resolution and includes work allocation, prioritization, and task tracking

features to implement team and task management

www.xtranetindia.comGPS Tracking System

XtraNet’s Cloud Based GPS tracking system is a combined GPS & SMS tracking technology with flexible, advanced mapping and

reporting web application.

User Management

User Friendly GUI

Notification & Alerts (over speed, less fuel, etc.)

Location Data Saving

Masters

Integration with Camera, RFID, Biometric, Fuel Sensor, Temperature Sensor etc.

Activities & Reports

Vehicle Tracking

Device Mapping with Tracking

Nationwide Coverage

Distance Travelled Reports

Average Speed Report

Applications

Shipment Tracking

Vehicle Tracking

Fleet Tracking

School Bus Tracking

Work Force Tracking

www.xtranetindia.comRFID Based Solutions

XtraNet offers unique RFID (Radio Frequency Identification) based solutions for various business requirements, like:

RFID based Tree Monitoring System (including Hardware and Software Application)

RFID based Asset Management System for manufacturing units (including

Hardware and Software Application)

RFID based E-Seal Solution (including Hardware and Software Application)


A proven track record of 12+ years of experience in providing BPO services. At XtraNet, we have developed & customized

an integrated BPO platform leveraging the state of art infrastructure, technology skills and well laid down human policies.

XtraNet has acquired brilliance in delivering enhanced levels of customer satisfaction with our stringent quality practices

and CMMI ML3 processes coupled with smart people and pragmatic management practices.

Xtranet Clients :

Vodafone Essar Spacetel Limited

Tata Teleservices Limited

BPO / ITES - Overview

Dishnet Wireless Limited (Aircel)

TATA Docomo


XtraNet offers Inbound and Outbound call services to fulfill various requirements of its Clients.

BPO / ITES – Services

Offering CMMi Level 3 Services

Soft Lead Generation

Tele-marketing services

Customer Support

Help Desk

Call Answering

Third Party Verification

Voice Recording

Key Features

B2C & B2B Campaigns

Supervisor Support

Call Dialer

PRI

Call Quality

www.xtranetindia.comBPO / ITES – Domain & Benefits

XtraNet offers various advantages related to BPO/ITES for its Clients across different business verticals.

Our Interest Area

Retail

Banking

Travel & Hospitality

Telecom

Health Care & Medicine

Data Entry

Reduced Risks

Advantages Offered

Simplified Operations

Superior Quality

Enhanced Process Consistency

Product Safety

Greater Brand Protection

www.xtranetindia.comOur Clients


Corporate Office

Our Presence

DUBAI-UAE

INDIA

USA Mumbai & Pune

Delhi

Jaipur

Bhopal & Indore

CANADA RaipurAhmedabad


Thank You!!

XtraNet Technologies Corporate Profile January, 2021 ... · XtraNet Technologies Private Limited ...

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