Xerox Advanced Development Test Printing Platform Group Members: Andras Resch Keaton Snyder Robbie...
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![Page 1: Xerox Advanced Development Test Printing Platform Group Members: Andras Resch Keaton Snyder Robbie Carpenter Daniel McCall Hussain Qasem Academic Advisor.](https://reader036.fdocuments.us/reader036/viewer/2022081603/56649e245503460f94b1222c/html5/thumbnails/1.jpg)
Xerox Advanced Development Test Printing Platform
Group Members:Andras Resch
Keaton SnyderRobbie Carpenter
Daniel McCallHussain Qasem
Academic Advisor : David Turcic, PhD
Industry Advisor : Trevor Snyder, PhD
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Topics Covered
Intro: What are we designing?
Overview: Why are we designing this?
Customers: Who are we designing this for?
Development of PDS: Interviews-> Paired Comparison->HOQ1->Kano Model
Product Design Specifications
Project Plan
![Page 3: Xerox Advanced Development Test Printing Platform Group Members: Andras Resch Keaton Snyder Robbie Carpenter Daniel McCall Hussain Qasem Academic Advisor.](https://reader036.fdocuments.us/reader036/viewer/2022081603/56649e245503460f94b1222c/html5/thumbnails/3.jpg)
Introduction: What are we designing?• General purpose fixture that will be
used for advanced print
development at Xerox
• Picking up where last years team
left off
• Three modes
1. Paper printing mode
2. Rigid Media Mode
3. Strobe Mode
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Overview: Why are we designing this?
• 3D Printing business is expected to grow from a 1.3 billion dollar market to a 50 billion dollar market in the next 3 years!
• Current fixtures and printers are unsuitable for testing purposes, only implement ink on drum.
• Need fixture for ink on paper
• Variety of OEM markets for Xerox’s print head
• Markets include chip fab, solid modeling, photovoltaics, MEM’s, etc…
![Page 5: Xerox Advanced Development Test Printing Platform Group Members: Andras Resch Keaton Snyder Robbie Carpenter Daniel McCall Hussain Qasem Academic Advisor.](https://reader036.fdocuments.us/reader036/viewer/2022081603/56649e245503460f94b1222c/html5/thumbnails/5.jpg)
Current Xerox Print Process
• Uses a large drum and transfix roller to press ink into paper
• Robust, but limited to flexible materials up to card board, sand paper, mica board, aluminum foil.
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Customers
1. External• Trevor Snyder Our Sponsor• Engineers at Xerox• Xerox
2. Internal• The PSU Capstone Program• Dr. Etesami• Capstone Team Members
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Kano’s Model
Three types of Quality
1. Expected Quality – Needs• Not requested but assumed• If absent customer very dissatisfied• If present, indifferent
2. One dimensional Quality – Wants• Specifically Requested, gathered
from survey or other, • If present, customer Satisfied• If absent, customer dissatisfied
3. Exciting Quality – Delighters• Unknown to customer• If present, very satisfied • If absent, indifferent
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1st Interview: Paired comparison
A B C D E F G H I J K
Safe Simple Design Maintenance Reliability Usability Manufacturability Cost Portability Aesthetics Performance Installation
A Safe
B Simple Design A
C Maintenance A B
D Reliability A D D
E Usability A B E E
F Manufacturability A F F D E
G Cost A G G D E G
H Portability A H H H H H H
I Aesthetics A B C D E F G H
J Performance A J J J J J J H J
K Installation A B K K K K K H K J
Development of PDS
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Pareto
Safe Portability Performance Installation Reliability Usability Simple Design Cost Manufacturability Maintenance Aesthetics0
1
2
3
4
5
6
7
8
9
10
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2nd Interview: HOQ 1, Part 1
HOQ 1
Measurable CTC (critical to customer)
GFI (Groun
d Forc
e interference)
Isolatio
n Transformer
Care
with
Heated part
s above
50C
No picn
ch points (finger gaurds etc…)
No Sharp
Edges
All pow
er supplie
s Fused
Weight
System
Width
with
table
(fits through doo
r)
Hand
holds
No unmounted
assemblies
Physica
l Paper
Size (media size
s)
Image on
paper
size (wide)
Physica
l Paper
Thickne
ss
Paper
Speed
Physica
l Rigi
d Media Size
*
Image on
Rigid
Media Size
Physica
l Rigi
d media Thickness
Rigid
Media Heating Te
mp (25-100C)
Multi
passability (paper
)
Heated Plat
e for
Strobe Stand
(25-140C)
Paper
Heating (pre
-heating and jetting
zone)
Camer
a Focus
Clear
Picture
Dot Position accuracy
(vibration, paper
movement/rigid accuracy)
Manua
l paper
feed
Jam Detection
Head
Communicatio
n
Functional
Jetting*
A Safe 9 3 3 0 0 0 0 0 3 0 3 3 0 0 1H Portability (movement and modularity) 3 9 9 0 0 0 0 0 0 0 0 0 3 0 0J Performance 0 0 0 3 3 3 3 3 3 3 3 3 3 3 3K Installation 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0D Reliability 0 0 0 0 0 3 0 0 3 0 3 3 3 9 9E Usability 0 0 0 0 0 0 0 0 0 0 0 0 3 1 9B Simple Design 0 0 0 0 0 0 0 0 0 0 0 0 3 0 1G Cost 0 0 0 0 0 0 0 0 1 0 1 1 1 1 1F Ease of reproduction 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0C Maintenance 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0I Aesthetics 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0
* * Delighter117 129 111 24 24 42 24 ### 73 24 73 73 100 78 132
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2nd Interview: HOQ 1, Part 2
Rigid
Med
ia In
stall
Stro
be In
k Ca
tche
r Ins
tall
Alw
ays o
n Pa
per M
ode
Mod
ular
Fixtu
re In
stall (
Mec
hani
cal a
nd Elect
rical)
Pow
er u
p te
n tim
es in
a ro
w
Feed
ten
piec
es o
f pap
er in
a ro
w w
ithou
t jam
s
Docu
men
tatio
n
Set-up
and
inst
ructi
on <
15
min
.
Auto
mati
c pap
er fe
ed*
Jam
Clear
ance
Clea
n Use
r int
erfa
ce C
ontrol
s and
Lab
eled
(lab
els/
button
s/re
adou
ts)*
Mul
tiple Size
Rigid
Med
ia*
Easy
to C
lean
and
flui
d trap
s
Stan
dard
Size
fast
ener
(pitc
h, si
ze)
Stan
dard
fast
ener
type
Min
imum
sens
ors a
nd fe
ed b
ack
Sim
ple En
gine
to H
ead
Com
mun
icatio
n
Sim
ple lo
gic a
nd o
ff th
e sh
elf b
oard
s
5K FDM
, Prin
ter P
arts
, 80/
20
Off th
e sh
elf e
lect
roni
cs
Docu
men
tatio
n
3 3 3 0 0 0 0 0 1 0 03 3 3 0 0 0 0 0 1 0 03 3 3 3 1 3 0 0 1 0 39 9 9 0 3 0 3 3 1 0 11 1 1 9 1 9 1 1 1 1 39 9 9 9 9 9 3 3 1 0 91 1 1 0 3 0 9 9 1 9 91 1 1 0 0 1 0 0 9 3 00 0 0 0 0 0 9 9 3 9 91 1 1 0 1 0 3 3 1 3 90 0 0 0 0 0 0 0 1 9 0
194 194 194 114 89 118 104 104 93 83 162
HOQ 1
Mea
sura
ble CT
C (c
ritica
l to
cust
omer
) SafePortability (movement and modularity)PerformanceInstallationReliabilityUsabilitySimple DesignCostEase of reproductionMaintenanceAesthetics
* Delighter
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Conclusion of Kano Model• Customer will not be satisfied
unless all mechanical systems are functioning (mechanically) and robust.
• Customer will be Dissatisfied if Safety, Portability and Performance goals are not met.
• Several Delighters Identified1. Automatic Paper Feed2. Multiple Size Rigid Media3. Functional Jetting4. Clean, Usable G.U.I.
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Product Design SpecificationsPerformance Primary Customer Metric & Targets Metric Target Target Basis Verification
Requirements Vibration resistance Xerox Prevent Vibration Interferences Hertz N/A Group Decision Experimentation
Paper Speed Xerox Paper Speed in/sec 30 Customer Defined PrototypingPosition Location Xerox/Operator Printer vs Camera Inches N/A Group Decision Prototyping
Adjustability Xerox Ease of Adjusting Camera N/A N/A Customer Defined PrototypingPaper Heating Xerox Temperature Range Celsius 25-100 Customer Defined Prototyping
Media Capability Xerox Paper Size Inches 8.5 x 11 Customer Defined PrototypingImaging Zone Xerox Movements Up & Down # movements 20 Customer Defined Prototyping
Image Size Xerox Width Inches 6 Customer Defined Prototyping
Safety Primary Customer Metric & Targets Metric Target Target Basis Verification
Requirements Finger Guard Xerox Legal Dept. Guard from Moving Platform N/A Shroud Group Decision Prototyping
Ergonomics Primary Customer Metric & Targets Metric Target Target Basis VerificationRequirements
Withstand Operation Xerox Reliability # Operations 10 Customer Defined TimeAesthetics Operator Clean, Stream-lined Look N/A N/A Group Decision Post InterviewPortability Xerox Weight Lbs 100 Group Decision Prototyping
Ease of Use Xerox/Operator Setup & Instruction Minutes 15 Customer Defined Prototyping
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Product Design SpecificationsMaintenance & Parts Primary Customer Metric & Targets Metric Target Target Basis Verification
Requirements
Part Replacement Xerox Off Shelf Parts N/A Availability Group Decision Market Research
Fasteners Xerox Assembly using Standard parts Inches or mm Standard Tools Group Decision Prototyping
Manufacture Parts Xerox Prototype Shop Standard Materials N/A In Stock Group Decision Stock List
Installation Primary Customer Metric & Targets Metric Target Target Basis Verification
Requirements Withstand Relocation Xerox Ease of Assembly/Disassembly Minutes 45 Customer Defined Experiment
Electricity Source Xerox Power Source Volts 110-120 Customer Defined Prototyping
Cost Primary Customer Metric & Targets Metric Target Target Basis Verification
Requirements Low production cost Xerox Project Cost Dollars 5,000 Customer Defined Invoices
Additional Primary Customer Metric & Targets Metric Target Target Basis Verification
Requirements Output Tray Xerox Holding Weight Lbs 20 Customer Defined Prototyping
Output Tray Capacity Xerox Sheets in Output Tray # sheets 25 Customer Defined PrototypingRigid Media Heating Xerox Temperature Range Celsius 25 - 140 Customer Defined Prototyping
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Project Plan• Ambitious Project, Our team needs two design iterations ->
1. 30 Days to design a Prototype2. Three weeks for ordering/manufacturing prototype 3. Additional 30 days for a redesign
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Conclusion
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Questions?