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Reset a Personal vDisk

http://docs.citrix.com/content/docs/en-us/xenapp-and-xendesktop/7-6/xad-monitor-article/xad-monitor-director-wrapper/xad-help-desk-wrapper/xad-help-reset-pvd.htmlJul. 07, 2014

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Caution: When you reset the disk, the settings revert back to their factory default values and all data on it is deleted, includinapplications. The profile data is retained unless you modified the Personal vDisk default (of redirecting profiles from the C:drive), or you are not using a third-party profile solution.

To reset, the machine with the Personal vDisk must be running; however, the user does not have to be logged on to it.

This option is available only for Desktop OS machines; it is disabled for Server OS machines.

From the view, choose the targeted Desktop OS machine.Help DeskFrom this view or in the panel of the view, click .Personalization User Details Reset Personal vDisk

Click .Reset A message appears warning that the user will be logged off. After the user is logged off (if the user waslogged on), the machine restarts.

If the reset is successful, the field value in the panel of the view isPersonal vDisk status Personalization User Details Runnin. If the reset is unsuccessful, a red to the right of the value appears. When you point to this , information aboutX Running Xthe failure appears.

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