X3 Configurations
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Transcript of X3 Configurations
Configurations: Having X3 Your Way
Manufacturing
Facilities Management
FleetService Contractor
Healthcare
What We Will Cover 7 Case Studies that illustrate configurations
for:◦ Job time and downtime calculations
◦ Work Response Times and Monthly Metrics Reporting
◦ Capturing and displaying equipment availability
◦ Integration of fluid analysis with CMMS
◦ Call center configuration and room management
◦ Use of the Planner and Timecard tools
Case Study #1:
Background: Manufacturer of custom machined parts and assemblies for heavy-duty industrial applications.In-house system from 1975 had become obsolete.eMaint X3 Enterprise edition installed May 2006. Terry Koetter, director of plant engineering and maintenance, worked closely with eMaint to define XTek’s configuration elements.
Implementation Goals:
Payroll Interface
Capturing Metrics◦Auto-capture of data in work order center:
Response Time Job TimeMachine Downtime
◦ KPI Reports
Calculates total from first labor start-time to
last labor stop-time
Labor Start and Stop Times are stamped and
captured
Calculates total from WO date/time to last
labor stop-time
Calculates total from WO date/time to first
labor start-time
Time Calculations
Unscheduled DowntimeMachine Status:
DOWN
Calculates total from WO date/time to
Machine Back Up date/time.
Two versions of Close Out screen. Version #1 of screen.
Machine Status=DOWN.
If Machine Status is DOWN, the Close out Screen displays the
Machine Back Up field.
Scheduled Downtime
Machine Status:RUNNING
N/A
Version #2 of Close-out screen. Machine Status=RUNNING or N/A.
If Machine Status is RUNNING or N/A, Scheduled Downtime field is
displayed. User populates field with number of hours if applicable.
Scheduled Downtime displays with value
entered on close-out.
XTek Metrics Reports
Meantime between failureEquipment DowntimeJob Time and Time to Complete
Report: MTBF
Report: Equipment Downtime
Report: Job Time
Background: Corporate Facilities Group with10 locations Sought to replace in-house Access-based
system with a global web-based solution to meet growing requirements:◦ Standardized for all locations◦ Global Solution ◦ Replicate configuration of the in-house system
eMaint X3 Implemented in July 2006
Case Study #2:
Implementation Goals: Consistency across all locations Individual accounts plus consolidated
“sweep” account Capture response times on work orders:
◦ Response Time◦ Job Time◦ Duration Time◦ Time to Complete
Monthly metrics reports identical to in-house system reports that had become corporate standard
WO Configuration
WO Configuration Work Priority type is
used for monthly metrics report.
Calculates total from WO date/time to first
labor start time.
Represents total quantity of time in
labor charges.
Calculates total from WO date/time to last
labor stop time.Calculates total from
First labor start date/time to last
labor stop date/time.
Metrics Report
Metrics Report
Case Study #3:
Background: Customer since March 2007
Manufacturer of precision investment castings in aluminum and steel alloys.
6-Building Site/160,000 square feet.
Goals: ◦ Replace MP2 with Web-based Solution
◦ Better handling of KPIs
Digital dashboard KPIs defined and developed in May 2007, specific to customer requirements.
KPI Configuration
Digital Dashboard
Case Study #4:
Background: eMaint customer since 2005 Government contractor Provide contracted maintenance and facilities
management services Needed ability to print service estimates and
invoices from work orders
Implementation: Customer-centric work order screen Options for printing estimates and invoices from
work order screen.
Work Order – Estimates/Invoicing
Work Order – Estimates/Invoicing
Case Study #5:
Background: Customer since December 2005 3 Sites in CT, RI and IN Paper-based system Chose eMaint for its configurability and customizations
Implementation Goals: Maintain existing color-coding for consistency Downtime and response time calculations Replicate existing reports Planner tool to track and assign multiple personnel to PMs
and work orders Time Card function for easy capture of labor hours
Maintain Color Coding of Work
Maintain Color Coding of Work
Downtime Capture on Emergency WO
Case Study #6:
Background: Existing customer of Polaris Laboratories
Wanted CMMS to track PMs and work orders
Implementation Activities: Setup interface to Polaris system
Upload equipment data from Polaris to eMaint
Meter readings submitted via email
Fluid Analysis Integration Equipment IDs and maintenance histories
are linked between applications
Equipment data with PMs for Sampling are automatically uploaded to eMaint
Fluid Analysis Link on asset detail view
Critical or severe analysis results can trigger automatic work order in eMaint
Synchronized Equipment Data
PMs for Sampling are automatically uploaded from Polaris to eMaint
Fluid Analysis link from Asset
Automatic Work Orders based on severity of Fluid Analysis Results
Case Study #7:
Background: eMaint customer since 1999 Switched from eMaint LAN to X3 in 2006: Ease of use,
hosting, configurability options High usage: 72 users; 500+ work orders per week;
400+ Security Operations Service Center (SOSC) call center activities per week
Configuration Requirements: Planner and Time Card Problem type and priority hierarchies Room Management Listing SOSC Call Center