Wystąpienie na konferencji DLCC 2012, Cieszyn, 15-16.10.2012
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Transcript of Wystąpienie na konferencji DLCC 2012, Cieszyn, 15-16.10.2012
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APPLICATION OF QUALITY TOOLS
IN E-LEARNING COURSES
K. Dyja1, Z. Kucharczyk1, D. Morawska-Walasek2, K. Szewczyk1, T.A. Walasek1 1Częstochowa University of Technology,
2College of Foreign Languages in Częstochowa
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How
has
it
begun?
2003??? - first Moodle Institute of Metal Working, Quality
Engineering and Bioengineering.Several courses on Quality
Management
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How
has
it
begun?
2008 „Development Plan for
Technical University of
Częstochowa”Numerous courses are created
for five different majors.
Methodology for developing
and implementing e-courses
(review, assessment et)
Fundamentals of strategy to
implement e-learning at TUC.
Overview of the legal
framework
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What
can w
e d
o?
8.04.2010 Rector of TUC establishes
OKO – Centre of e-learning 30.06.2010 Senate’s resolution on e-
learning
Every June subsequent resolution of
the TUC Senate
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E-learning is equal to traditional forms of learning
5ht
tp://
ww
w.f
lickr
.com
/pho
tos/
krill
ion/
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E-learn
ing
acc
ord
ing t
o T
UC
Communicate (discussion forums) Connect (open to the world – not quite)Collaborate (wiki,
GoogleDocs, WEB 2.0)
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What
about
the q
ualit
y?Quality is defined by the
client Quality means: in accordance with the specification(s)
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Not
a p
erf
ect
definit
ion
Feigenbaum (AV Feigenbaum,
1983) Quality - The total composite
product and service characteristics of marketing, engineering, manufacture and
maintenance through which the product and
service in use will meet the
expectations of the customer.
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Teacher’s expectations
Student’s expectationsStudent’s satisfaction
Teacher’s satisfaction
Quality of e-learning course
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Basi
c se
ven
Flow chartCause and effect diagram
Check sheetPareto diagramHistogramScatter plotControl charts
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Basic se
ven
tools
Cause-and-effect diagram (also
called Ishikawa or fishbone
chart): Identifies many possible
causes for an effect or problem
and sorts ideas into useful
categories.
Check sheet: A structured,
prepared form for collecting and
analyzing data; a generic tool
that can be adapted for a wide
variety of purposes.
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Basic se
ven
tools
Control charts: Graphs
used to study how a
process changes over
time.
Histogram: The most
commonly used graph for
showing frequency
distributions, or how often
each different value in a
set of data occurs.
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Basic se
ven
tools
Pareto chart: Shows on a
bar graph which factors are
more significant.
Scatter diagram: Graphs
pairs of numerical data,
one variable on each axis,
to look for a relationship.
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Conti
nuous
Impro
vem
ent
Proce
ss
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• Control chart• Histogram
• Check sheet• Histogram• Scatter plot• Contol charts• Pareto diagram
• Flow chart• Ishikawa diagram
• Pareto diagram• Flow chart• Control chart
Act Plan
Do Check
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15 Six cause categories
proposed by Kaoru Ishikawa
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16• Material
Student
• Management
Organisation
• Man
Moderator
• Method
E-content
• Measurement
Evaluation
• Machine
InfrastructureCate
gori
es
pro
pose
d f
or
analy
sing t
he q
ualit
y of
an e
-cours
e
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Ishikawa diagram constructed for e-
course quality
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What’s in
it
for m
e?
Clear, well organised,
graphical visualisation of
the brainstorm results.
More complete picture of
the problem.
Ability to present the
idea or the problem to
anyone.
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tom
asz
.wala
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gm
ail.
com
Please
find m
e o
n: tw
itte
r,
fb, lin
kedin
,slid
esh
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, w
iziq
, pre
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be…
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20#mootPL12
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DLCC2012 ● APPLICATION OF QUALITY TOOLS IN
E-LEARNING COURSES
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