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Transcript of Www.occha.org Measuring Public Health Performance: OCCHA’s New Accreditation Standards Charles...
www.occha.org
Measuring Public Health Performance: OCCHA’s New Accreditation
Standards
Charles Gardner,
COMOH Representative on the OCCHA BoardalPHa AGM June 14, 2004
Presentation Objectives
To provide information on OCCHA’s new accreditation standards
To demonstrate how they contribute to the performance measurement of public health
OCCHA – Part of Public Health
The Ontario Council on Community Health Accreditation
– Board appointed by public health associations
Mission: – The Ontario Council on Community Health Accreditation
promotes excellence in public health programs and services.
Methods: – Accreditation: measuring agency performance against peer-
set principles and standards
Moving Forward
Strategic planning in 2001 – field consultation via surveys and focus groups - Findings:
– Need to better incorporate Mandatory Programs in the accreditation standards
– Need to obtain more tangible support from Ministry
These needs reflected in the OCCHA Strategic Plan and discussion paper in 2002
OCCHA’s New Standards
Systematically incorporate requirements of the Mandatory Programs – reviewed by field
Streamlined to reduce duplication – reduced to two sections / principles (from four):
– Section I – Governance and Administration– Section II – Program/Service Planning, Implementation,
Monitoring and Evaluation
Expanded to include qualitative component
Incorporation of Mandatory Programs
Standards based on program strategies/approaches and activities – cross reference specific Mandatory Programs
Standard 1 – Statements of Purpose
F. The governing body shall ensure the provision of MHPSG through the annual development, monitoring and updating of operational plans toward the ongoing improvement in the delivery of these programs.MHPSG: All
Incorporation of Mandatory Programs
Standard 13 – Human Resource Development
B. There shall be an agency plan for the provision of continuing education activities across all program/service areas, which takes into account the goals and objectives of the agency.
MHPSG: PPE 6.
Incorporation of Mandatory Programs
Standard 19 – Program/Service Planning and Implementation
B. Programs/services shall actively seek community and staff input, for the identification and assessment of community needs and resources. In addition, the agency shall annually assess the health status of their community.
MHPSG: PPE 1, 2.
Incorporation of Mandatory Programs
Standard 20 – Healthy Public Policy
B. Programs/services shall provide information to local groups and shall work with community agencies and/or individuals to support and promote the development, approval and implementation of healthy public policies.
MHPSG: CDP 6b, 7c, 7d, 8a, 10a, 10c, 12a, 12c, 12d, 15b 15c, IP 1a, 1b, 1c, 1d, 3a, 3b, 3c, 3d, 3e, 4b, 5d, RH 5ai, 5aii, 5aiii, 5bi, 5bii, CH 4c, IC 1c, 2d, 4a, 4c, STD 6, VPD 5b.
Incorporation of Mandatory Programs
Standard 26 – Public Health Risk Management
E. The general administrative body shall ensure there is communication, consultation and assistance, with all appropriate individuals, community agencies or groups, including the MOHLTC, regarding all identified health hazards.
MHPSG: HH 4, 7, CID 2d, 4, IC 1d, 1e, 2c, TBC, 1f.
Structure and Process
Standard 1 – Statements of Purpose Standard 2 – Officers, Committees and Meetings Standard 3 – Organizational Structure Standard 5 – Physical and Financial Resources Standard 11 – Continuous Quality Improvement Standard 12 – Financial and Physical Resource
Planning
OCCHA Accreditation and the Balanced Score Card Framework
– Mission Standard 1 – Statements of Purpose
– Value / Benefits of Service Standard 19 – Program/Service Planning and Implementation Standard 24 – Program/Service Monitoring and Evaluation
– Support of Legitimizing Authorities: Legislature, Voters / Taxpayers
Standard 2 – Officers, Committees and Meetings Standard 7 – Communication
OCCHA Accreditation and the Balanced Score Card Framework
– Internal Processes Standard 13 – Human Resource Development Standard 16 – Records Management Standard 20 – Healthy Public Policy
– Learning and Growth Standard 8 - Research Standard 11 – Continuous Quality Improvement Standard 21 – Information and Education Strategies
– Cost of Providing Service (including social cost) Standard 5 – Physical and Financial Resources Standard 12 – Financial and Human Resource Planning
Final Thoughts
OCCHA is the public health community evaluating itself to improve itself
The new accreditation standards better capture public health programs – while still evaluating structures and processes
OCCHA accreditation is a comprehensive public health performance measurement system