Information Technology Division Office of the VP for Information Technology Enterprise Computing &...
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Transcript of Information Technology Division Office of the VP for Information Technology Enterprise Computing &...
www.ndsu.edu/it
Information Technology Services and Support
Information Technology Division
Office of the VP for Information Technology
Enterprise Computing &
Infrastructure
Information Technology Services
Telecommunications & Emergency
Support Technologies
Quentin Burdick Building
• IT Training Room• Technology Learning
& Media Center
• IT Help Desk• Software Licensing• IT Security
Thorson Maintenance Center
• Telecommunications
• Help with accounts, email, wireless, other services• Check-out equipment
– Digital video and still cameras, GoPro cameras– Laptop computers
• Large format printing• Automated test scoring
Your IT Accounts
N.D. University System Identifier
• Typically FirstName.LastName
• Use to access:– Campus Connection– HR Self-Service
• Paycheck• Leave balances• Benefits Summary
– Moodle (annual training)
NDSU Electronic ID
• Typically FirstName.LastName
• Use to access:– Computers– Email– Library services– Track Training– TYPO3 Web CMS– Wireless network
Activate your accounts
New employee checklist
www.ndsu.edu/its/new-employee
Connect to the Internet
Connect to wireless
• Wireless is available campuswide
• Need to complete one-time setup for each device
• More information: www.ndsu.edu/wireless
eduroam – Global wireless network
Connecting Common Devices to the Network
Connect wirelessly! Wired connection only Laptops (Apple, Windows) Apple TV
Smartphones Roku TV
Chromebook Printers
iPads, iPods
Kindle Fire
Microsoft Surface
Not compatible with the network✖ Google Chromecast
✖ Kindle (earlier than Kindle Fire)
✖ Nook
✖ Wireless routers / access points
Communication and Collaboration Tools
Your NDSU Email Account• Microsoft Office 365
– Email – Calendar– Lync Instant Messaging, Online Meetings– OneDrive (1 TB storage)– SharePoint
Your NDSU Email Account• Go to login.microsoftonline.com
– Typically [email protected]– Password same as NDSU electronic ID
• Official communication channel– Campuswide announcements– Important dates and deadlines– Emergency notifications– Employee Email Policy 158.1
• You are responsible to receive/read
Collaboration and Storage• NDSU Central File Services
– 5 GB storage for staff– 50 GB for faculty
• Google Drive– Unlimited storage– Create, store and share documents and files
• OneDrive for Business– 1 TB storage– Share files and sync for offline access
www.ndsu.edu/its/help-desk/collaboration-and-storage/
Computer Labs and Instrumented Classrooms
• 40 computer labs on campus, with more than 600 computers– Windows and Mac– Popular software (e.g., Microsoft Office; Adobe Illustrator, InDesign,
Photoshop)
• General purpose classrooms have multimedia equipment– Ceiling Mounted LCD Projector– Windows Computer– Document Camera– Wireless Mouse, Standard Mouse– Speakers– Laptop Connection– Audio/Video Control System
IT Training• NDSU Web content management system
(TYPO3)• Course-related technology
– Blackboard– Lecture capture– Classroom polling
…and more!
www.ndsu.edu/its/training
Microsoft Office Specialist Certification
• NDSU employees have the opportunity to train and become certified in one or more Microsoft Office 2013 applications
• Learn more! www.ndsu.edu/softwarecertification
Technology Learning & Media Center
• Assistance with projects, software• Video and audio recording studios• Video and audio capture, editing and conversion• Free technology workshops, self-paced learning
resources
Department Contacts
• Software Contact– Software for NDSU-owned computers– Microsoft Home Use Program
• Telephone Administrator– Workstation telephones– Voicemail– Department cell phones
• IT Communication Liaison• IT Technical Professional
Business Process Analyses and Efficiency Solutions
• Don’t feel limited by the status quo; sweat the small stuff– Contact your department’s IT
Communication Liaison or IT Technical Professional
– Contact the IT Help Desk– Email
[email protected] or call 701-231-9764
Annual Required Training
Online Training Courses• 25+ training titles available through Moodle• Option to complete annual mandatory training
online– Baseline Safety– Supervisor Safety– Sexual Harassment / Title IX– Fraud Training– Annual Notice of Policies
• Log in to Moodle with University System ID and password
☐ Need to complete
Training complete
Tracking Your Training Requirements
• 60+ training titles tracked in Track Training online application– View your training obligations and completions– Supervisors can review employees’ training
compliance– Department administrators can review department
training compliance
• Log in to Track Training using your NDSU electronic ID and password
IT Security: Protect yourself and others
Protect Your Accounts• Passwords
– Make passwords long and strong– Unique account, unique password– Keep passwords safe
• Using public computers– Use secure sites when accessing personal info– Ensure “remember me” is unchecked– Log off when finished
Protect Your Devices• Password-protect or lock• Regularly update…
– Operating system– Software, applications
• Install anti-virus– Free, recommended options
for personal use• Microsoft Security Essentials
(Windows)• ClamXav (Mac)
• Back up your data
Beware of “Phishing” Scams• Cybercriminals attempt to steal money, information
– Don’t reveal personal or financial information in an email.
– Verify the original sender by examining the sender’s address carefully.
– Check for spelling and grammar errors.– Carefully examine hyperlinks. – Check for threatening language.– Consider whether the offer is too good to be true.
No one from NDSU will ever ask for your password via email
Acceptable Use Policy
• Policy governs use of computers at NDSU– Copy in orientation packet
• Do not use technology to…– Harass, threaten, interfere with others– Plagiarize or steal another person’s work– Send inappropriate material
2015 TechXploration Week
• Save the dateSept. 14-18, 2015
• Unleash your inner TechXpert!– Tech Talks– Tech Play– Tech Expo
Questions?