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Personalised Health & Care 2020

Beverley BryantDirector of Strategic Systems and TechnologyNHS England

#healthdata

18th November 2014

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Driving demand for digital records

Skills and capabilitiesInteroperability

Achieving an Integrated Digital Care Record

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The implementation process

• Establish governance & maintain• Establish cross discipline team

Mobilisation & Governance

• Involve stakeholders in requirements, planning

• Ongoing comms

Clinical engagement

• Pre-procurement market engagement• Create procurement strategy• Prepare business case

Sourcing strategy

• Performance management• Maintenance, support and change

management

Supplier management

Requirements

Sourcing strategy

Procure-ment

Implementation

Mob

ilisa

tion

Effo

rt (

FT

E)

6 mos 12 mos 18 mos 24 mos 30 mos 36 mos 42 mos

Clinical engagement

Supplier management

Nee

ds

iden

tific

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n

• Engage stakeholders• Develop specification• Align to market capability

Requirements

• Tender preparation• Evaluation• Contracting and Award

Procurement

• Integration, testing and piloting• Data extraction• Comms, training and adoption

Implementation

• Clarification• Terms & conditions, schedules & KPIsContracting

Governance

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Prevent ill health and promote good health: e.g. I want to improve my health and/or wellbeing or avoid past experiences of poor health

Promote early intervention: e.g. I have a symptom, I need help

Reassure and give confidence: e.g. I have a diagnosis or question related to my care, what do I do

Access to services or treatment: e.g. I need a service, how do I choose and access it

Motivate: e.g. I have an illness and I am not involved in planning my care

NHS Choices service objectives

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NHS Choices service principles

Listed below are the service principles that will guide the design and development of NHS Choices, based on Government Digital Service design principles

1. Start with needs (*user needs not government needs)

2. Do less

3. Design with data

4. Do the hard work to make it simple

5. Build for inclusion

6. Build digital services, not websites

7. Make things open; it makes things better

8. Modular

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e-Referrals

GP Appointment Booking

Access to Records

Prescriptions Click and Collect

Transactions exemplars

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As a user I want to use safe and effective health apps to better manage my health and care needs

As a clinician I want to prescribe or recommend effect apps that are fit for purpose and meet public needs

 

Local organisation want guidance on commissioning shared best practice to know what apps are our there

As a developer, I want my apps to be kitemarked and become integrated into everyday lives and healthcare systems

There are a number of user needs for health apps…

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Building Capability in a Digital NHS• Leadership, leadership, leadership

• Your team• Your organisation• In collaboration with others, across the system

• Building confidence and credibility• In you as a manager and leader• In your vision and strategy• In your team’s ability to deliver

• Develop knowledge and skills • How to influence and engage • Strategic thinking • Business development• The clinical context and clinical perspective• “Technical” expertise