Www.com-matters.org Respectful .

www.com-matters.orgwww.com-matters.org

Respectful

Respectful

www.com-matters.org


Respectful

People who communicate effectively are open to divergent opinions and views. They listen actively and thoughtfully, even when they disagree with what’s being said. Institutions should strive to make active, respectful listening a cultural

norm, especially when it comes to communications.

Accept that diverse points of view have inherent value.

Embracing things you don’t know and insights you can learn from others heightens your awareness and expands your capacity to be truly engaged, alert and responsive.


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www.com-matters.org

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23%Americans who say that most people they meet have very good manners (Public Agenda).


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www.com-matters.org

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42%Drop in perceived respect parents have for teachers, from 91% to 49% (Harris Poll).


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www.com-matters.org

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95%Percentage of Americans surveyed who believe we have a civility problem (Weber Shandwick).


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““Communication enhances the value of

our work as a team. If we are serious about moving the dial on the issues we

care about, we have to engage our stakeholders.”

COMMUNICATION LEADERCommunity Foundation


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““Since grantees are hands-on, they

frequently have better policy contacts and credibility than a

foundation executive.”

COMMUNICATION LEADERNonprofit


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““The biggest gap I see is in

communication with donors or funders, which happens quickly,

and communication with constituents, which always seems to happen last

minute, with less intention, and often different quality.”

PROGRAM LEADERNonprofit


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When is active, respectful listening encouraged?


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How do you seek out contrary

perspectives?


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How do you act on feedback you receive?

Www.com-matters.org Respectful .

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