Www.bizrecovery.org Dr. Yi Deng, Dean and Professor FIU School of Computing and Information Science...

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Dr. Yi Deng, Dean and ProfessorDr. Yi Deng, Dean and ProfessorFIU School of Computing and Information ScienceFIU School of Computing and Information Science

Steve Luis, IT Director & BCIN Project Manager Steve Luis, IT Director & BCIN Project Manager FIU School of Computing and Information ScienceFIU School of Computing and Information Science

Copyright @ 2007, 2008 Florida International UniversityAll rights reserved

MissionMission

04/18/2304/18/23 Florida International UniversityFlorida International University 22

Provide a comprehensive and pioneering technology to Provide a comprehensive and pioneering technology to ensure ensure community-basedcommunity-based business continuitybusiness continuity from major from major natural or man-made disastersnatural or man-made disasters

Link thousands of companies, NGOs and government agencies Link thousands of companies, NGOs and government agencies across the State of Florida into a B2B community network before across the State of Florida into a B2B community network before and after disasters to minimize business down timeand after disasters to minimize business down time

Enable and support public-private partnership engaged in Enable and support public-private partnership engaged in business continuitybusiness continuity

Maintain and re-enable critical information flow, supply chain and Maintain and re-enable critical information flow, supply chain and business ecosystem disrupted by disasterbusiness ecosystem disrupted by disaster

Year round public service benefits businesses of all sizes, and Year round public service benefits businesses of all sizes, and supports community-wide recovery supports community-wide recovery

Effort and RecognitionEffort and Recognition

Three (3) years R&D in close partnership with local Three (3) years R&D in close partnership with local governments and industry leaders, guided by disaster governments and industry leaders, guided by disaster management expertsmanagement experts

Recently Awarded:Recently Awarded: Research funding from National Science Foundation to conduct Research funding from National Science Foundation to conduct

pioneering research into the management and mining of real-time, pioneering research into the management and mining of real-time, community-based disaster data.community-based disaster data.

Equipment and funding from IBM to support R&D pilot in South Equipment and funding from IBM to support R&D pilot in South Florida.Florida.

Published in US Chamber of Commerce, Miami Herald, Sun-Published in US Chamber of Commerce, Miami Herald, Sun-Sentinel, Palm Beach Post, International Conference on Sentinel, Palm Beach Post, International Conference on Digital Government Research Digital Government Research


Motivation: Hurricane ScenarioMotivation: Hurricane Scenario

Studies show that ~40% of companies Studies show that ~40% of companies failed within 36 failed within 36 months months when they were closed for 3 or more days as a when they were closed for 3 or more days as a result of a hurricaneresult of a hurricane

Our analysis shows that, if the BCIN network helped 5% Our analysis shows that, if the BCIN network helped 5% of the companies in South Florida to speed up their of the companies in South Florida to speed up their hurricane recovery by one week, it would prevent $220M hurricane recovery by one week, it would prevent $220M of non-property economic losses which would result from of non-property economic losses which would result from that week's closure.that week's closure.


Partnership – Enabling the Business Community and Local Governments to collaborate on preparation and recovery efforts year-round

Information Sharing – Understanding what businesses and local governments need to know in order to speed recovery

Technology – Connects thousands of companies using the Internet and FIU’s software technology to direct the right information to the right people at the right time

StrategyStrategy

BCIN Community and Technology

Critical Information Sharing & Dissemination

BCIN CORE DATA SPACE

Multi-tier B2BSocial Network

Disaster RecoveryMarketplace

IntelligentSituation Awareness and

Decision Support

Businesses GovernmentAgencies

NGOs Media

BCIN Virtual Communities

By Geographic Areas


By Organizations


By Public-PrivatePartnerships


By Jurisdictions

BCIN Virtual CommunitiesBy Supply Chains

Objective: Build a Broad PartnershipObjective: Build a Broad Partnership

Government:Government: Miami-Dade County Emergency Miami-Dade County Emergency Management & ESF-18 Committee, Palm Beach County Management & ESF-18 Committee, Palm Beach County Emergency Management & Private-Public Partnership, Emergency Management & Private-Public Partnership, Monroe County Emergency ManagementMonroe County Emergency Management

Financial:Financial: FloridaFIRST FloridaFIRST Professional Assn:Professional Assn: Greater Miami Chamber of Greater Miami Chamber of

CommenceCommence Retailers, Logistics, Manufacturing, Services: Retailers, Logistics, Manufacturing, Services: IBM, Office IBM, Office

Depot, Wal-Mart, Ryder, Greyhound, Beckman Coulter, Depot, Wal-Mart, Ryder, Greyhound, Beckman Coulter, NCCI, and many others…NCCI, and many others…

Healthcare:Healthcare: South Florida Public Health Institute, South Florida Public Health Institute, Quantum GroupQuantum Group


Selected Companies EngagedSelected Companies Engaged


American Airlines Aon Corporation

AT&T Bank of America

Baptist Health South Florida Becker & Poliakoff

Carnival Cruise Lines Catepillar

ClearChannel Communications Crowley

Exeter Architectural Products Florida International University Florida Public Health Institute

Florida Power and Light Greyhound Lines

IBMHome Depot

Hurricane Protection Industries Insurance Information Institute

City Bank Beckman Coulter

Miami River Marine Group*Greater Miami Chamber of

Commerce Macy’s Florida

Miami Christian School Miami Dade College

Miami International Airport Office Depot

Publix Supermarkets Ryder System

T-Mobile Target Stores

Terremark Trane

United States Postal Service UPS

URS Corporation Visa

Wal-MartWachovia Bank WFOR-CBS-4

Winn-Dixie Greater Miami Convention & Visitor

Bureau

FloridaFIRST

ABN AMROAmerican National Bank

BAC Florida BankBanco Popular

BankFIRSTBankUnited

City National Bank of FloridaCommerceBank, N.A.

Executive National BankFidelity Federal Bank & Trust

Intercredit Bank, N.A.International Bank of Miami, N.A.

MellonMesirow Financial

Northern Trust, N.A.Ocean BankRegent Bank

Sun American BankThird Federal Savings

Topical Financial Credit UnionTotal Bank

Transatlantic BankUnion Credit BankU.S. Century Bank

Objective: Build the networkObjective: Build the network

Provide critical information and help businesses with key Provide critical information and help businesses with key pre/post storm decisionpre/post storm decision

What is the status of…?What is the status of…?• Key EmployeesKey Employees• FacilitiesFacilities• Supply chain & LogisticsSupply chain & Logistics• Financial NetworkFinancial Network• Where can I find products/services to help me re-open Where can I find products/services to help me re-open

quickly? quickly?

Can I re-open? Do I have to relocate? Can I re-open? Do I have to relocate?


VideoVideo


Interface: Login and functionsInterface: Login and functions

08/25/0808/25/08 Florida International UniversityFlorida International University

Interface: Selecting County Status ReportInterface: Selecting County Status Report

08/25/0808/25/08 Florida International UniversityFlorida International University

System CapabilitiesSystem Capabilities Current Work: Current Work:

Reliable (24x7x365), up-to-the-minute and customized (company or industry Reliable (24x7x365), up-to-the-minute and customized (company or industry specific) specific) critical informationcritical information before/after disasters critical to disaster planning and before/after disasters critical to disaster planning and recoveryrecovery

Multi-tier Multi-tier B2B community networkB2B community network for disaster recovery for disaster recovery communication and communication and coordinationcoordination

Within company, with partners in supply chain and with governmentWithin company, with partners in supply chain and with government Business continuity marketplaceBusiness continuity marketplace for sharing and obtaining recovery assistance, for sharing and obtaining recovery assistance,

goods and servicesgoods and services

Future Work: Future Work: Intelligent and automated Intelligent and automated situation-awarenesssituation-awareness and and decision-support toolsdecision-support tools to to

assess disaster impact situations and business operating conditionsassess disaster impact situations and business operating conditions Intelligent Intelligent data & reality miningdata & reality mining tools for automatic analysis of recovery process tools for automatic analysis of recovery process

and strategic planningand strategic planning On-demand fine grain On-demand fine grain storm modelingstorm modeling and and impact visualizationimpact visualization


Objective: Conduct a Pilot Project Objective: Conduct a Pilot Project in South Floridain South Florida

Strategy – bring the technology to the community ASAP in phased Strategy – bring the technology to the community ASAP in phased rollouts with progressive scalability and featuresrollouts with progressive scalability and features

Trials completed: Technology functional but not feature completeTrials completed: Technology functional but not feature complete• Conducted two joint county exercises in March and May with Conducted two joint county exercises in March and May with

partners.partners.• Activated for internal testing w/ Miami-Dade EOC for Fay, Activated for internal testing w/ Miami-Dade EOC for Fay,

Gustav and IkeGustav and Ike

Phase I: First adopters rollout by July 2009 with 1,000 companies in Phase I: First adopters rollout by July 2009 with 1,000 companies in networknetwork

Phase II: Scale-out/Ecosystem rollout by July 2010 with 10,000 Phase II: Scale-out/Ecosystem rollout by July 2010 with 10,000 companies in networkcompanies in network

Phased rollouts contingent on public and private fundingPhased rollouts contingent on public and private funding


FIU NSF /CREST – BCIN LabFIU NSF /CREST – BCIN Lab

Yi Deng, CIS Dean and ProfessorYi Deng, CIS Dean and Professor Shu-Ching Chen, Assoc, Prof. (FL Public Loss Model)Shu-Ching Chen, Assoc, Prof. (FL Public Loss Model) Vagelis Hristidis, Asst. Prof. (Search Expert)Vagelis Hristidis, Asst. Prof. (Search Expert) Tao Li, Asst. Prof. (Data Mining Expert)Tao Li, Asst. Prof. (Data Mining Expert) Five Graduate Asst. Five Graduate Asst. Project and Systems ManagerProject and Systems Manager Technical and Business Assistance: IBMTechnical and Business Assistance: IBM


www.bizrecovery.orgwww.bizrecovery.org

Dr. Yi Deng, Dean and ProfessorDr. Yi Deng, Dean and ProfessorFIU School of Computing and Information ScienceFIU School of Computing and Information Science

305-348-3947 [email protected] [email protected]

Steve Luis, IT Director & BCIN Project Manager Steve Luis, IT Director & BCIN Project Manager FIU School of Computing and Information ScienceFIU School of Computing and Information Science

305-348-6215 [email protected] [email protected]

Copyright @ 2007, 2008 Florida International UniversityAll rights reserved

System Feature WalkthroughSystem Feature Walkthrough

Web based application screen shots follow…Web based application screen shots follow…



BCIN Tracks and reports on your key employee and external contact status

Business Continuity Information NetworkBusiness Continuity Information Network


BCIN tracks storm dynamics and how public and private infrastructure and services are impacted as the storm approaches.


BCIN allows businesses to

enter the location of company

facilities and then provides the status of

currently-available

nearby assets such as ATMs, fuel stations, and retailers.


BCIN’s customized dashboards allow users to track the status of critical

services over multiple counties.

BCIN allows businesses to quickly find the goods and services they need in order

to recover and resume operations.


BCIN collects damage report data from County and company sources and provides you with a graphical interface for assessing damage throughout the

community.


BCIN allows a company to report internally on assets and share recovery needs with the county or community


BCIN allows authorized participants to track recovery of county businesses and commerce areas.


BCIN provides an integrated process for each County ESF-18 desk to report on the status of major pubic and private infrastructure

Www.bizrecovery.org Dr. Yi Deng, Dean and Professor FIU School of Computing and Information Science...

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