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www.BatesInfo.com 1
Teaching the Web in Under an Hour
Mary Ellen Bates
Bates Information Services
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What We’ll Cover
Start from their assumptions Sample outline and demos
Five steps Final thoughts on teaching the web
{I won’t cover copyright and plagiarism issues}
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Start From Their Assumptions
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Start From Their Assumptions
Search engine logs show: Only 1 in 20 searcher scrolls to 2nd page of
results 1 search in 5 produced no results Half the searches were a single word
Google is by far the most-used search tool. Yahoo, second with only a quarter of the use of Google
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Start From Their Assumptions
Outsell survey on end users: 66% of Web researchers have no training 96% consider themselves “skilled” or
“very adept” at finding information
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Address Their Assumptions
Show what you find on the second page of search results
Show success of 1-word vs. multi-word searches
Side-by-side comparison of search engines
Comparison of search engine vs. a portal or directory
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Sample Outline and Demos
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1. Search Engines
How are search engines built? Spiders start with sites they know Spider “reads” those pages Follow links to other pages Look at submitted and paid links Content is indexed Searches are “served” with results
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1. Search Engines
Limitations of search engines: They’re not searching the web in real time They have a lag-time of days to weeks No search engine has even 25% of web
content They can’t find a site that isn’t linked-to or
submitted to a search engine
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1. Search Engines
Limitations of search engines: They can’t get into databases or sites that
require registration Need to distinguish between search results
and paid listings
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1. Search Engines Demo
Search-off #1 Do same search in Google, Teoma and
AllTheWeb, compare results Search-off #2
Compare success of one-concept vs. multi-concept searches
Example: “sweet success” vs. “sweet success” pregnancy
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2. Directories and Portals
Directories – large, hierarchical Yahoo, LookSmart, OpenDirectory
Portals – usually subject-specific FirstGov.gov, HealthFinder.gov
Not comprehensive, but focused and usually less irrelevant material
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2. Directories Demo
Search-off Compare search results from a search
engine and a directory
Consciousness-raising Show where OpenDirectory listings appear
in search engines results
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3. Invisible Web
Anything the search engines can’t or won’t index
Find information by thinking “Who cares?” and “Who knows?”
See Invisible-web.net
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3. Invisible Web demo
Challenge them to find an article from last week’s New York Times from a search engine Works best if you give them a specific
article, with byline, but without the source. Also good consciousness-raising for the
value of fee-based online services.
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4. What’s NOT on the Web
Professional online services Historical material Many non-English-language sources Many academic and scholarly sources
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5. Information Hygiene
“Can you evaluate information?”
Demo: www.GATT.org (and compare to www.wto.org) Solution: check AllWhoIs.com Solution: “Oh, yeah?” Solution: Triangulate
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5. Information Hygiene
Question everything Who would care about this? What am I missing? Is this really accurate, current,
authoritative? What about pre-web information? Where will I find info beyond a search
engine?
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Final Thoughts on Teaching the Web
You can’t teach them everything you know
Don’t provide list of URLs Don’t get bogged down with browser
tools Don’t focus on advanced searching Test every example the day of the class
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Final Thoughts
Stay in touch: offer them an email Tip of the Month
Hand out a checklist cheat sheet“Have I consulted: two search engines, two
directories, the library’s subject portal, and a librarian?”
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Mary Ellen offers a free “Tip of the Month” email update.
If you would like to subscribe, just ask ([email protected])
or go to www.BatesInfo.com/tip.html
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Mary Ellen BatesBates Information ServicesWashington, [email protected]