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Transcript of 2012 The Power Hour: An Action Guide to Shaping Work- Lifes Future Presenters Maureen CorcoranEllen...
WWW.AWLP.ORG/FORUM 2012
The Power Hour: An Action Guide to Shaping Work-Life’s Future
Presenters Maureen Corcoran Ellen Galinsky Sandy Burud Teresa Hopke Kathie Lingle Perry Christensen
Moderator: Diane Burrus
WWW.AWLP.ORG/FORUM 2012
WWW.AWLP.ORG/FORUM 2012
Topics and Speakers
Maureen Corcoran: Promoting Healthy Living
Sandy Burud: How We Will Work
Kathie Lingle: Optimizing the Work-Life Portfolio
Ellen Galinsky: Building WWW On a Theory of Change
Teresa Hopke: Getting the Word Out About Work-Life
Perry Christensen: Lessons from Leaders
WWW.AWLP.ORG/FORUM 2012
Promoting Healthy Living: Tip #1
Think outside the blocks!
WWW.AWLP.ORG/FORUM 2012
How We Will Work: Tip #1
Use work-life values as a rudder.(To ensure people can thrive in their work and personal life
and that organizations can thrive, too.)
“I always wanted to be somebody.
I should have been more specific.”
-- Lily Tomlin
WWW.AWLP.ORG/FORUM 2012
Work-Life Portfolio: Tip #1
The Work-Life story requires a trip to the Pyramids
WWW.AWLP.ORG/FORUM 2012
Principle 1: See your effort in stages from changing awareness to changing behavior to engaging people in action
Flex = Advantaged Employees Flex = All Employees
WWW.AWLP.ORG/FORUM 2012
Communication – Tip #1
Careful – there are naked pictures of employees looming out there
WWW.AWLP.ORG/FORUM 2012
Leadership – Tip #1
“Everything I learned in business I first learned on my paper route.”
OR
“If you pick up one end of the stick, you pick up the other.”
WWW.AWLP.ORG/FORUM 2012
Promoting Healthy Living: Tip #2
Review organizational health initiatives through the lens of….“how can this be
supported at the community level?”
WWW.AWLP.ORG/FORUM 2012
How We Will Work: Tip #2
Re-examine everything else
--because most of it will change
WWW.AWLP.ORG/FORUM 2012
Work-Life Portfolio: Tip #2
Beware of the One-Shot:Participation in a variety of work-life programs
produces the greatest impact
WWW.AWLP.ORG/FORUM 2012
Principle 2: See your effort in stages from changing awareness to changing behavior to engaging people in action
2005
2014
WWW.AWLP.ORG/FORUM 2012
Communication – Tip #2
It’s easy to hit “send.” It’s much harder to communicate
WWW.AWLP.ORG/FORUM 2012
Leadership – Tip #2
“The….organization…cannot foster shared vision without calling forth personal visions, and personal visions are always multi-faceted—they always include deeply felt desires for our personal, professional, organizational and family lives.”
--Peter Senge, MIT
WWW.AWLP.ORG/FORUM 2012
Promoting Healthy Living: Tip #3
Things your mother said that don’t apply:“Close the door; you don’t live in a barn!”
WWW.AWLP.ORG/FORUM 2012
How We Will Work Tip #3
It’s ‘personal choice’ working.
I can make my own Job
Team Schedule
Workspace Employment
WWW.AWLP.ORG/FORUM 2012
Work-Life Portfolio: Tip #3
Work-Life Portfolio investments impact commitment and thus improve the bottom
line
WWW.AWLP.ORG/FORUM 2012
Principle 3: Know how people see your issue before you begin
Workflex = Reward or Favor Workflex = Effective workplaces
WWW.AWLP.ORG/FORUM 2012
Communication – Tip #3
Don’t join the shiny-object bandwagon without a strategy.
Avoid being random. Connect the dots.
WWW.AWLP.ORG/FORUM 2012
Leadership – Tip #3
Create and celebrate a culture of “discussing the undiscussables” and “rethinking the unthinkables.”
WWW.AWLP.ORG/FORUM 2012
Promoting Healthy Living: Tip #4
Shared weakness = shared strength
WWW.AWLP.ORG/FORUM 2012
How We Will Work: Tip #4
…Boundarylessness
Boundaries of time, place & mental space will evaporate.
So, rethink where to steer the rudder.
WWW.AWLP.ORG/FORUM 2012
Work-Life Portfolio: Tip #4
Never overlook an opportunity to explain how employee attitude translates into profit
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Principle 4: Know what you want people to do
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Communication – Tip #4
You can’t bore people into action.
WWW.AWLP.ORG/FORUM 2012
Leadership – Tip #4
The hockey stickformula for success:
Departmental
Organizational
Individual
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Promoting Healthy Living: Tip #5
“Not everything that counts can be counted and not everything that can be counted counts.”
-- Einstein
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How We Will Work: Tip #5
New skills are required.
To stay on course with the work-life rudder, we must help people learn to:
Adapt. Self-regulate. Focus.
Invent. Filter.
Manage time, attention, complexity & ambiguity
WWW.AWLP.ORG/FORUM 2012
Work-Life Portfolio: Tip #5
Never underestimate the influence of hourly workers on every stakeholder they
encounter. They need every benefit and reward you and I
enjoy -- only much, much more.
WWW.AWLP.ORG/FORUM 2012
Principle 5: Messages are critical – Unexpected messages have stopping power
WWW.AWLP.ORG/FORUM 2012
Communication – Tip #5
Finishing is always harder than starting.
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Leadership – Tip #5
“Action speaks louder than words but not nearly as often.”
--Mark Twain
Work Performance and Results
Work-Life Integration
WWW.AWLP.ORG/FORUM 2012
Promoting Healthy Living: Tip #6
Things your mother said that don’t apply:“Cupcakes are not a breakfast food!”
WWW.AWLP.ORG/FORUM 2012
How We Will Work: Tip #6
Who will we work for?
Increasingly, ourselves…as freelancers, contractors, consultants,
entrepreneurs, inventors and makers.
& employers
…or both
WWW.AWLP.ORG/FORUM 2012
Work-Life Portfolio: Tip #6
Being an employer of choice pays.Be sure to count the ways to everyone who will
listen.
WWW.AWLP.ORG/FORUM 2012
Principle 6: Messages are critical – Spell out the costs of not taking action as well as the benefits of change
WWW.AWLP.ORG/FORUM 2012
Communication – Tip #6
Don’t fake it or you won’t make it.
WWW.AWLP.ORG/FORUM 2012
Leadership – Tip #6
“Even with a nightcap, a wolf looks nothing like a grandmother.”
Honesty, clarity
WWW.AWLP.ORG/FORUM 2012
Promoting Healthy Living: Tip #7
It does matter what other people think! Be smart about getting the right people on your
team and on your side.
WWW.AWLP.ORG/FORUM 2012
How We Will Work: Tip #7
Re-think the point of influence
Is it the organization? What if fewer people work for organizations?
If they create their own ‘employment’?
Who moved my culture?
WWW.AWLP.ORG/FORUM 2012
Work-Life Portfolio: Tip #7
Don’t be afraid to insist on the unthinkable:Working less can result in more
WWW.AWLP.ORG/FORUM 2012
Principle 7: Unexpected messengers make a difference
WWW.AWLP.ORG/FORUM 2012
Communication – Tip #7
Understand that your target audience has an attention span of 10 seconds
WWW.AWLP.ORG/FORUM 2012
Leadership – Tip #7
Create individual and departmental experiments with new ways of working
WWW.AWLP.ORG/FORUM 2012
Promoting Healthy Living: Tip #8
Things your mother said that don’t apply:““I don’t know” is not an answer!”
WWW.AWLP.ORG/FORUM 2012
How We Will Work: Tip #8
So, if you’re a work-life revolutionary:
Where is the ‘organization’ you want to influence?Whose culture?
What work environment?Who’s in control?
Did the work-life ‘job’ just morph into something else?
WWW.AWLP.ORG/FORUM 2012
Work-Life Portfolio: Tip #8
Work-Life Portfolio management contributes to the creation of shareholder value
WWW.AWLP.ORG/FORUM 2012
Principle 8: Target the people and organizations who have the power to bring about change—recognize, connect and assist them
Recognize!
Connect!
Assist!
WWW.AWLP.ORG/FORUM 2012
Communication – Tip #8
Think of your communications like a decadent cake…….
the more layers, the greater the impact.
WWW.AWLP.ORG/FORUM 2012
Leadership – Tip #8
“It’s easier to behave yourself into a new way of thinking, than to think your way into a new way of behaving.”
Create Departmental “Values, Norms, Behaviors” combined with “courageous conversations”
WWW.AWLP.ORG/FORUM 2012
Promoting Healthy Living: Tip #9
“Very often the test of one’s allegiance to a cause or to a people is precisely the willingness to stay
the course when things are boring, to run the risk of repeating an old argument just one more time, or of going one more round with a hostile
or (much worse) indifferent audience.”-- Hitchens
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How We Will Work: Tip #9
Re-invent Your Tribe
Who are the new work-life revolutionaries?
WWW.AWLP.ORG/FORUM 2012
Work-Life Portfolio: Tip #9
Be prepared to explain the link between workplace culture
and health outcomes
WWW.AWLP.ORG/FORUM 2012
Principle 9: Take advantage of opportunities as they arise
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Communication – Tip #9
Social vs. old school media…..the definition of success isn’t the same
WWW.AWLP.ORG/FORUM 2012
Leadership – Tip #9
Create and Build on Public-Private Partnerships
WWW.AWLP.ORG/FORUM 2012
Promoting Healthy Living: Tip #10
Things your mother said that do apply:“Always wear clean underwear in case you get in
an accident.”
WWW.AWLP.ORG/FORUM 2012
How We Will Work: Tip #10
How we work is changing…Let’s change it in the right direction
Join the conversation at howwewillwork.com
WWW.AWLP.ORG/FORUM 2012
Work-Life Portfolio: Tip #10
Employers have control over the work environment and how people are treated
THUSWork-Life is a strategy under direct
management in any organization
WWW.AWLP.ORG/FORUM 2012
2005 20110
50
100
150
200
250
300
350
400
34
339
Sloan Award Winners (2005-2011)
Principle 10: Detail expected outcomes, assess results and make a change
2007 2011 -
200,000,000
400,000,000
600,000,000
800,000,000
1,000,000,000
1,200,000,000
1,400,000,000
301,313,512
1,165,403,552
Potential media viewership
2007 2008 2009 2010 20110%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%Changes in Access to Flex Over
Time
Daily flex time Work from home occasionally Phased retirement
2005 20110
100
200
300
400
500
600
700
103
621
Sloan Award Applicants (2005-2011)
WWW.AWLP.ORG/FORUM 2012
Communication – Tip #10
People love to hear themselves talk!
WWW.AWLP.ORG/FORUM 2012
Leadership – Tip #10
Create Leverage in the Organization with a cross-functional Human Resource Council
WWW.AWLP.ORG/FORUM 2012
Thank you to our great panel!