"WTF" -Brenda Scharman, Cameo College of Essential Beauty
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Transcript of "WTF" -Brenda Scharman, Cameo College of Essential Beauty
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WWTTFF Brenda ScharmanBrenda Scharman
Cameo College Cameo College
of Essential Beautyof Essential Beauty
ELCOME
HAT
ROG
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ESTHETICS & MOREESTHETICS & MOREBEAUTY STOREBEAUTY STORE
INVENTORY?
RE-ORDER EXPIRED
OVERSTOCK
OUT OF STOCK
STAFF TURNOVER
SO…WE CHANGED OUR PEOPLE
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PLUMBING BILL
$84,000
“NOTHING A LITTLE MONEY
CAN’T TAKE CARE OF”
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CUSTOMER # DECLINECUSTOMER # DECLINE
UNHAPPY CUSTOMERS? GROUPON?
ECONOMY?LIVING SOCIAL?
½ OFF OF ½ OFF?
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ENROLLMENT DECLINEENROLLMENT DECLINE
FEAR = REPORTS
HOT
PHONE
NEGATIVE CAMPAIGN FROM SUPER PAC
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ATTENDANCE DECLINEATTENDANCE DECLINE
SO…WE CHANGED OUR PEOPLE
“WHEN THE STUDENT IS READY THE TEACHER WILL APPEAR”
“WHEN THE STUDENT ISN’T THERE…THE TEACHER GOES HOME”
70% → 89%
NO ACCOUNTABILITY
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SALES TAX AUDITSALES TAX AUDIT
“NOTHING A LITTLE MONEY CAN’T TAKE CARE OF”
$106,000.00
$57,000.00
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SO…WE CHANGED OUR PEOPLE
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STAFF OVERTIMESTAFF OVERTIME(OVERSTAFFING)(OVERSTAFFING)
SO…WE CHANGED OUR PEOPLE
INSTRUCTOR/STAFF RATIO – 1:3
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FINANCIAL AID FINANCIAL AID SOFTWARESOFTWARE
“NOTHING A LITTLE MONEY CAN’T TAKE CARE OF”
NO PELL FOR 2 MONTHS!
$ $ $ $ $ $
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WE HAVE ALWAYS WE HAVE ALWAYS DONE DONE
IT THAT WAYIT THAT WAY
- SPECIAL CLASSES - SPLIT THEORY SESSIONS
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““IF YOU CAN’T CHANGE IF YOU CAN’T CHANGE YOUR PEOPLE…YOUR PEOPLE…
CHANGE YOUR PEOPLE”CHANGE YOUR PEOPLE”
- JOHN HALAL
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““NOTHING A LITTLE NOTHING A LITTLE MONEY CAN’T TAKE MONEY CAN’T TAKE
CARE OF”CARE OF”
- BUD REDDICK
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IF YOU KEEP DOING WHAT IF YOU KEEP DOING WHAT YOU’VE ALWAYS DONE…YOU’VE ALWAYS DONE…
YOU’LL KEEP ON GETTING YOU’LL KEEP ON GETTING WHAT YOU’VE ALWAYS GOTWHAT YOU’VE ALWAYS GOT
NOT TRUE ANYMORE!
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EAT THAT FROG!EAT THAT FROG!