Advance. Lead. Succeed.

In a constantly evolving world.

MBA Degree Online Washington State University

MBA

#1 Ranked Online MBA ProgramsU.S. News & World Report 2013

2013

ONLINE PROGRAMSBEST

GRAD BUSINESS

Dean’s Message 1

Director’s Message 2

Accreditations & Honors 3

Washington State University 4

MBA Online Program 6

WSU College of Business 8

Faculty 11

Course Descriptions 19

Concentrations and Electives 21

Benefits of Online Learning 23

Five Levels of Support 25

Enrollment Requirements 26

FAQs 28

Washington State University - MBA Online

1

Dean’s Message

It has been my pleasure since 2005 to serve as dean of the WSU College of Business, my alma mater. Serving also as a

faculty member since 1990, I have witnessed firsthand the College’s role as a driver of economic development in the

state of Washington, across the nation, and around the world. We have heavily invested in the future of commerce

through our commitment to conducting the highest quality research, offering world-class educational programs, and

providing a forum for the delivery of innovation. Related initiatives emanate from our primary strategic priorities:

•Research: Conducting quality research, publishing in our fields’ premier journals, and preparing doctoral students for academic

careers.

•Global Outlook: Broadly developing an appreciation in our students for the cultural and social dimensions of the global business

environment.

•Professional Perspectives: Developing professional and responsible future business leaders.

•Innovation: Fostering innovative ideas and entrepreneurial thinking in our students and faculty.

Over the past few years, the College of Business has consistently ranked in the top 60 among public national universities and in the top

70 overall by U.S. News and World Report’s America’s Best Colleges; The College of Business was ranked No #1 in Best Online Graduate

Business Programs for 2013 by U.S. News and World Report; our online MBA has been ranked among the country’s best by Princeton Review;

our Online MBA Program was ranked as a “best buy” and 53 out of 139 on GetEducated.com’s list of Best Online MBA programs; our

undergraduate International Business Program has been ranked in the top 20 since 2003 by U.S. News and World Report and was recently

13th among public national universities; our School of Hospitality Business Management has been ranked #1 in career services to its students,

as well as in the top 10 in research productivity, and our Information Systems Department is in the top 10 in research productivity. The WSU

College of Business is a vibrant, internationally-recognized educational environment.

WSU is a pioneer in online distance education and has been engaged in complete degree programs since the early 1990’s. Building on over

50 years of experience delivering graduate management education, the WSU College of Business is particularly well suited to offer the MBA

Program online. I encourage you to explore the content of this brochure to learn more about our unique program and how it can assist you

in achieving your career goals. I am honored to be leading the College of Business. I hope that you will consider joining our online MBA

program and (someday soon) join the ranks of proud WSU Cougar alumni worldwide.

Best,

Eric Spangenberg

Dean, College of Business at Washington State University

Maughmer Freedom Philosophy Endowed Chair

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The Washington State University College of Business is accredited at the bachelor, master, and doctoral

levels by AACSB-International, the Association to Advance Collegiate Schools of Business. Housed in a

land-grant, research institution, the College conducts scholarly and applied research and offers degree

programs in a variety of business disciplines. Building upon WSU’s land-grant traditions, we are proud

that our quality graduate programs are now available in an innovative online format

for a broader audience.

As we all know, fast-changing market conditions force business professionals to think creatively and

react strategically to gain and sustain competitive advantages. Thus, broadening horizons and enhancing skills is key for you

to make a difference as a global leader. The Washington State University MBA equips you with the knowledge to function in

a variety of areas and cope with diverse and challenging environments. Our program provides the analytical and conceptual

skills to master challenges in globalized, dynamic, and increasingly competitive markets.

Based on our expertise and market demand, we are proud to present concentrations in three major areas: marketing,

finance and international business. In addition to adding concentrations, I am excited to share that MBA students now have

the opportunity to participate in a 10 day faculty-led international program. The program offers students a global business

perspective with visits to businesses, but also incorporates local cuisine and sightseeing tours.

Washington State University’s online master’s degrees are distinctive because of the many important advantages we offer,

such as the versatility needed to meet the demands of busy working students. Also, our impressive network of accomplished

business alumni represents WSU and its students throughout the world. Their involvement provides WSU students with

valuable support and networking throughout their professional lives.

I encourage you to explore this brochure and contact WSU to learn more about the online MBA program. I am confident

that our program will meet your needs and exceed your expectations.

Best Regards,

David E. Sprott, PhD

Associate Dean for Graduate, International and Professional Programs

Boeing / Scott and Linda Carson Chaired Professor of Marketing

Director’s Message

Selecting an institution for your MBA program is an important decision. With an MBA from WSU, you can

be confident your degree will be recognized and respected throughout the world. In addition to WSU’s

more than 50 years of developing quality graduate management education and over 20 years delivering

online distance education, WSU holds several prestigious accreditations and continues to be recognized by

distinguished organizations.

The Washington State University College of Business is among two percent of business

schools worldwide to achieve accreditation at the bachelor, master, and doctoral levels from

the Association to Advance Collegiate Schools of Business – International (AACSB), the most

respected business program accrediting entity.

WSU is regionally-accredited by the Commission on Colleges of the Northwest Association of Schools and Colleges.

The College of Business was ranked No #1 in Best Online Graduate Business Programs for

2013 by U.S. News and World Report.

The College of Business is ranked 72nd overall and in the top 60 among public institutions

in U.S. News and World Report’s Best Undergraduate Business Programs Rankings.

The College of Business was named one of The Princeton Review’s

“Best 290 Business Schools.”

The online MBA program was named a “best buy” and 53 out of 139 on

GetEducated.com’s list of Best Online MBA programs.

Accreditations and Honors

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2013

ONLINE PROGRAMSBEST

GRAD BUSINESS

Learn From World-Class Faculty.

Washington State University’s dedication to superior education is reflected in its faculty: a distinguished

group of professors who are accomplished experts in their respective fields. Many WSU faculty members

are engaged in compelling research and published in leading academic journals. MBA online students will

have direct access to these academic leaders and gain advanced business knowledge from their accumulated

experience and insight. Online courses are developed and taught by the same faculty who deliver our on-campus

graduate courses.

Research That Changes the World.

At Washington State University, many of the most complex and difficult issues of the modern world are

addressed in its laboratories and classrooms. As a result, the rich flow of ideas and scholarly output have a

significant impact on business, public policy, and the economy – globally.

MBA online students have the privilege to learn from world-class faculty who have fostered cutting-edge

business research conducted within the College.

Cougar Spirit.

Founded in 1890, WSU’s history is filled with stories about remarkable people of wisdom, talent, and

commitment who built and nurtured what has grown into one of the nation’s top public research institutions.

The Cougar spirit unites a diverse student body, loyal alumni, and enthusiastic supporters. They join together

with pride whether it’s through the Cougar Business Network or cheering on WSU during Pac-10 athletics.

Whatever the event, the sentiment is always “Go Cougs!”

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Washington State University

Develop Your Managerial Skills

“WSU’s online MBA program has

been a great experience. With

the variety of rich content, top

notch professors, and interactive

discussions, it’s been a very

rewarding experience.”

Current MBA Online Student

What Motivates You to Succeed?

Perhaps the reason is to make a difference in the world or to grow as an individual. Many MBA students

desire career advancement and the increased salary that goes along with it. Others want to prove they can

do it – be better, make the cut, reach their highest potential. There are those who are visionaries and idealists

while some are pragmatists and realists. So while motivations may differ, the drive to succeed and achieve

their personal best is shared by all Washington State University graduates.

A New Generation of Strategic Thinkers Who Reinvent How Business is Conducted.

Washington State University produces graduates who appreciate and learn to negotiate complex business

challenges. WSU MBA graduates are the change agents that the world needs equipped with the tools to lead

beyond intellectual and geographic boundaries.

Commercial Impact Driven by Innovation and Entrepreneurship.

Washington State University MBA students are exposed to broad-ranging coursework that helps to hone

entrepreneurial instincts and skills that can lead to significant commercial impact. Based on market demand,

WSU offers three online MBA concentrations that allow students to gain in-depth knowledge in the areas of

marketing, finance, or international business.

The MBA online program is designed for students to learn how to successfully drive the execution and

delivery of business initiatives as well as refine and improve upon existing opportunities. The nationally-

ranked entrepreneurship program within the College of Business further exemplifies this driving educational

principle and provides professionals with world-class expertise.

A Business Plan to Accelerate Your Career.

Within the MBA online program you will integrate course content with your newly developed skills to create

a world-class business plan. Your final project will allow you to apply the principles and best practices you

have learned to present a comprehensive, strategic business plan.

Master in Business Administration Online

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Speed to Market.

All business leaders understand that speed to market is a key component of success. With the ability to

complete the WSU MBA degree online in as few as 22 months, you can put this principle into practice by

applying it to your own career. The advanced online format provides for maximum learning with abundant

flexibility to accommodate demanding lifestyles.

Immediate Return on Investment to You and Your Organization.

Your newly-acquired knowledge, skills, and contacts will immediately benefit your current organization while

advancing your career goals. WSU online MBA students gain advanced knowledge of theoretical and applied

skills in analysis and critical evaluation. Faculty instill independent thinking while encouraging students’

ability to solve complex problems that relate conceptual material to real-life work challenges.

Positive Impact on Society.

The WSU College of Business fosters positive societal change by advancing the understanding of the

impact of business on society and the environment, enabling MBA graduates to lead responsibly and make

meaningful contributions to the world’s business communities.

Education with an International Perspective.

The College of Business strives to develop an appreciation in its students for the cultural and social

dimensions of the global business environment. As part of that goal, we offer MBA students the opportunity

to join an optional 10-day, faculty-led international trip.

The once-in-a-lifetime opportunity allows students to gain invaluable business experience while being

immersed in the culture of the host country. Past trips have included visiting businesses in China,

Switzerland, and France.

A Half Century of Graduate Management Education and Two Decades of Online Learning.

The College of Business at Washington State University has more than 50 years of experience delivering high

quality graduate management education. Always on the cutting-edge, WSU has been advancing business

leaders for nearly 20 years through its online degree programs.

In fact, WSU’s commitment to technological innovation and online learning was recognized by the

National University Telecommunications Network, which presented the University with its 2009 Institution

Achievement Award. Chosen for its dedication to online learning as well as long-term involvement in a

variety of technologies, Washington State University remains diligent about growing its leadership position in

online education.

Dedicated to Developing Highly Successful Graduates Around the World.

Spanning four campuses throughout Washington State, with global centers of learning in China and

Switzerland, the College of Business at Washington State University has extensive networks of businesses

and alumni in virtually every corner of the world. Online MBA students immediately become a part of this

invaluable network.

The WSU College of Business is dedicated to developing highly successful graduates who can deliver

innovative ideas and understand the impact of business on society and the environment.

WSU College of Business

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A Degree of Mastery.

MBA students who earn their degree online receive the exact same Washington State University MBA

diploma as any of WSU’s on-campus students. Upon completing the program, your diploma will read

Master in Business Administration, so you can be confident your degree will be recognized and respected

throughout the world. There is simply no other MBA online program that exceeds Washington State

University’s combination of experience and expertise in online learning.

Washington State University Online Advantage.

At Washington State University, you’ll discover a learning community dedicated to the success of its students

and to serving the needs of our global society. Here, renowned professors inspire students to achieve their

highest goals. Groundbreaking research, graduate studies, and outreach drive innovation, invention, and

technology transfer throughout the world.

The result? An institution that changes lives and contributes to the economic and civic vitality of the state,

nation, and world.

To assist you further, WSU simplifies the business of attending online classes by offering a cadre of services

such as academic advising, technical support, financial aid counseling, registration assistance, library access,

and more. All are just a phone call or email away. Designed with working professionals in mind, the online

MBA program provides the freedom and flexibility needed to complete your degree from anywhere you have

internet access, 24/7/365. For those who want to become further involved, WSU has an active online student

government which arranges seminars, social gatherings, graduation parties, campus tours, and sporting

event outings. There are also abundant opportunities with our robust online networking communities of

current students and alumni on both LinkedIn and Facebook.

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Deepen Your Business Knowledge

“I used to create operational

budgets all the time, but today I

understand what needs to be done to

make it complete. I also learned how

to do a statistical analysis on patient

wait times, operating room times,

and even an analysis of performance

evaluations. I now have tools and

software that I understand.”

Jolanda Barnett, Assistant Administrator, Cascade Valley Hospital and Clinics, Online MBA Graduate 2012

Faculty

Sung K. Ahn, Ph.D.

Sung K. Ahn is a professor in the Department of Finance and Management Science

at Washington State University. He earned his Ph.D. in statistics from the University of

Wisconsin-Madison and is an elected fellow of the American Statistical Association.

Dr. Ahn’s primary research and teaching interests include modeling and forecasting

of time series data, especially in business and economics. He has numerous research papers published in

Journal of the American Statistical Association, Biometrika, Journal of Time Series Analysis, Journal of Econometrics,

and Oxford Bulletin of Economics and Statistics, among others. Dr. Ahn served as a Fulbright Senior Specialist

between 2002 and 2006.

Genevieve Briand, Ph.D.

Genevieve Briand earned her Ph.D. in agricultural and resource economics from

Washington State University. She is currently an instructor in the School of Economic

Sciences.

Dr. Briand’s areas of interest include economics education, econometrics, microeconomic

theory, natural resource economics, and public finance and policy. She is a member of the American

Economic Association and the Western Economics Association International.

Kenneth D. Butterfield, Ph.D.

Dr. Butterfield is an associate professor of management at Washington State University.

He received his Ph.D. in organizational behavior from Pennsylvania State University. Dr.

Butterfield has taught courses on managerial leadership and general management at the

undergraduate, MBA, and Ph.D. levels. His current research focuses on the management

of ethics, moral awareness, and restorative justice in the workplace. Dr. Butterfield has

received various research grants, including one for work on the clean-up process at the nation’s nuclear

weapons complex. He has presented his work at a variety of national and international conferences as well as

served on the editorial review boards of Academy of Management Learning and Education and Business Ethics

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Quarterly. Dr. Butterfield’s research has been published in several management, business ethics, and higher

education journals. His research has also been featured in numerous media outlets, including The Wall Street

Journal, The Economist, The New York Times, and The Washington Post.

Joseph B. Harris, B.S., MBA

Mr. Harris is a clinical professor of entrepreneurship in the Department of Management,

Information Systems, and Entrepreneurship. He assists the state’s small businesses with

high-tech product development and commercialization. He also provides direct one-

to-one counseling to small business owners for management and technical issues such

as strategy development, cash flow analysis, market plan development, business plan

development, policies and procedures, purchase or sale of business, and access to capital.

Mr. Harris also serves as an adjunct professor in the WSU Center for Entrepreneurial Studies. He has taught

classes in entrepreneurial marketing, management, and finance. He has also taught Mgt. 496, which leads

students through the process of writing a business plan for their own business, and Mgt. 492 which teaches

students to act as a consultant to local businesses. Mr. Harris worked for several years as a counselor for the

Washington Small Business Development Center. During this time, he worked with over 800 small businesses

in the state, consulting on such issues as business plan development, business startup, marketing, finance,

management, and strategy.

Mr. Harris operated his own business for eight years. His scientific instrument manufacturing company had

sales of over $1 million with 14 employees. He has personally been involved in the writing and administering

of three successful SBIR Phase I awards and one Phase II award granted to companies he has owned. Mr.

Harris holds B.S. and MBA degrees from Washington State University.

Robert F. Jenefsky, Ph.D.

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Trained as a physicist, Dr. Jenefsky pursued his doctoral research at CERN (European

Organization for Nuclear Research) in Geneva, Switzerland and received his Ph.D. from

the Swiss Federal Institute of Technology in Lausanne. He is also a graduate of the

International Advanced Management Program at INSEAD (Fontainebleau, France).

Dr. Jenefsky held senior management positions in the control systems and information

technology industries for 20 years, after which he joined Ecole hôtelière de Lausanne as professor of marketing

and management as well as an internal and external consultant, until his retirement in 2008. He is currently

teaching the WSU online MBA strategy course and has previously taught in WSU’s Swiss Study Abroad program.

He also teaches the online MBA courses at Middlesex University (London, UK) and is serving as the president of

two non-profit organizations.

Dr. Jenefsky has authored case studies, conference papers, and journal articles in the area of control systems,

marketing strategies, consulting, international hospitality strategies and service excellence, as well as

being an invited speaker at numerous international topical conferences. In 2004, he received an award for

outstanding service from the Management Consulting Division of the Academy of Management.

Jean L. Johnson, Ph.D.

Dr. Johnson is associate professor of marketing at Washington State University. She

received her Ph.D. in marketing with an emphasis in distribution from the University

of Nebraska in 1988. Her major research emphasis is on domestic and across-culture

interfirm relationships in marketing. Along with distribution relationships between

Japanese and U.S. firms, Dr. Johnson’s research focuses on the management of equity and

non-equity based strategic alliances between Japanese firms and firms from other cultures.

Dr. Johnson also studies learning in domestic and cross-cultural marketing interfirm relationships. Dr. Johnson’s

research has appeared in the Journal of Marketing, Journal of International Business Studies, Journal of Business

Research, International Marketing Review, Journal of International Marketing, International Journal of Research in

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Marketing, Journal of Business-to-Business Marketing, and Journal of Marketing Channels, among others. She has

also presented her work at a variety of domestic and international conferences, and is active in the American

Marketing Association. Professor Johnson serves on the Editorial Board of the Journal of Marketing and the Journal

of World Business in addition to reviewing for other leading journals.

Dr. Johnson teaches international marketing, strategic marketing, distribution channels management, and

business-to-business marketing. Before beginning her academic career, Dr. Johnson spent a number of years as a

market researcher/analyst in the advertising industry. She has lived and taught in several different countries (e.g.,

France and Japan) as well as working on research projects in those countries.

K.D. Joshi, Ph.D.

K.D. Joshi is a professor in the Department of Management, Information Systems,

and Entrepreneurship. She received her Master of Science in engineering from the

University of Michigan and received her Ph.D. in business administration (decision

science and information systems) from the University of Kentucky. Dr. Joshi’s research

interests focus on knowledge management, innovation, and information technology

(IT) workforce issues.

Her research on knowledge management is cited over 1,000 times, and she has received multiple research

grants from the National Science Foundation (NSF) to conduct her research. Her research examines several

issues including how IT capabilities enable firm and innovation; understanding knowledge sharing and

transfer within groups and firms, and recruitment, retention and advancement of IT workforce. Dr. Joshi has

taught the Ph.D. Seminar as well as MBA and undergraduate courses on topics including IT strategy, business

intelligence, web application, development and object-oriented programming. She has won multiple

teaching innovation grants and is currently writing a book on business intelligence. Her engineering and

business education backgrounds allow her to design and deliver technology-related courses which have a

unique blend of both technical and managerial focus.

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Hyun Jeong Jenny Kim, Ph.D.

Dr. Jenny Kim earned her Ph.D. in hotel, restaurant, and institution management

from Kansas State University and is currently an associate professor in the School of

Hospitality Business Management. Her expertise is in hospitality business management-

lodging, as well as service marketing and management. She is a member of the Council

on Hotel, Restaurant, and Institutional Education (CHRIE), as well as the Travel and

Tourism Research Association (TTRA).

Dr. Kim’s primary research is focused on service management and marketing and the influence of employee

service orientation on service quality, validity studies of service quality measures, service employees’

emotional labor and job burnout/job engagement, and brand management in the hospitality industry.

She also focuses on tourism and the resident attitude of mega-events and long-term impact of tourism

development on national economic growth.

Gene Lai, Ph.D.

Dr. Gene Lai earned his Ph.D. in risk management and insurance and finance from the

University of Texas at Austin. He is currently department chair for the Department

of Finance and Management Science as well as a Safeco Distinguished Professor of

Insurance. Dr. Lai’s finance expertise in is the areas of market efficiency and corporate

finance. He also has expertise in risk management and insurance.

Dr. Lai is a member of the American Risk and Insurance Association, Asia Pacifica Risk and Insurance

Association, Financial Management Association, Risk Theory Society, and Western Risk and Insurance

Association. His primary research focuses on alternative risk financing, efficiency issues, underwriting cycles,

stock repurchase, dividend policy, and corporate governance.

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Babu (Lourduraj) John Mariadoss, Ph.D.

Dr. Babu (Lourduraj) John Mariadoss earned his Ph.D. in marketing from the University

of Houston and is currently an assistant professor in the Department of Marketing. His

marketing expertise is in the areas of interfirm relationships, sales management, and

strategic marketing. He is a member of the Academy of Marketing Science, American

Marketing Association, Industrial Management and Purchasing Group, Product

Development Management Association and the Institute for Supply Management.

Dr. Mariadoss’ primary research is focused on business–to-business markets, and brand extensions. He is

currently a Marketing Club advisor, and an editorial review board member for the Journal of Personal Selling &

Sales Management, Industrial Marketing Management, and the Journal of Hospitality Marketing & Management.

Darrel D. Muehling, Ph.D.

Dr. Muehling is professor and chair of the Department of Marketing at WSU where he

has been a faculty member since 1985. He received his Ph.D. in business administration

(emphasis in marketing) from the University of Nebraska-Lincoln in 1985. His

undergraduate and graduate teaching responsibilities at WSU have been in the areas

of promotion management and principles of marketing. He has received numerous

teaching awards since joining the faculty at WSU.

Dr. Muehling’s primary research interests have focused on various dimensions of advertising/communications

theory and practice, including nostalgia, comparative advertising, negative “attack” advertising, fine-

print, and involvement. His research has appeared in numerous journals such as the Journal of Advertising,

Journal of Advertising Research, Journal of Current Issues & Research in Advertising, International Journal of

Advertising, Psychology and Marketing, Journal of Public Policy and Marketing, Journal of Business Research,

as well as in the proceedings of national conferences for the American Academy of Advertising, American

Marketing Association and the Association for Consumer Research. He has served as a reviewer for a number

of academic journals and promotion management textbooks and has held several leadership positions,

including President for the American Academy of Advertising.

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Donna L. Paul, Ph.D.

Dr. Paul is an associate professor of finance at Washington State University. She received a

bachelor’s degree in management studies from the University of the West Indies, an MBA

from Stanford University, and a Ph.D. from the University of Oregon. Dr. Paul teaches

corporate finance courses at the undergraduate, MBA, and Ph.D. levels, and conducts

research on corporate restructuring, capital structure, dividend policy, and corporate

governance. Her research has been published in academic journals such as the Journal of Financial and Quantitative

Analysis, Journal of International Business Studies, and Financial Management. Prior to joining the faculty at WSU,

she was an assistant professor at Babson College from 2001-2004, and a financial analyst at the Petroleum

Company of Trinidad and Tobago from 1987-1995.

David E. Sprott, Ph.D.

Dr. Sprott is associate dean for graduate, international and professional programs in the WSU

College of Business and the Boeing / Scott and Linda Carson chaired professor of marketing at

Washington State University, Pullman. He received his bachelor’s of business administration from

Kent State University in 1990 and his MBA from Kent in 1992. He earned a Ph.D. in marketing,

with an emphasis on psychology and consumer decision-making, from the University of South

Carolina in 1997.

Professor Sprott’s research interests include various issues related to consumer decision-making, social influence,

information provision, and marketing public policy. His research has been published in the field’s top journals

including Journal of Applied Psychology, Journal of Consumer Research, Journal of Marketing, Journal of Marketing

Research, Journal of Consumer Psychology, Journal of Retailing, Marketing Letters, Journal of Public Policy & Marketing,

Psychology & Marketing, and Journal of Consumer Affairs. In addition, his research has been presented at a variety of

national marketing, psychology, and public policy conferences. He has taught various courses in brand management,

consumer behavior, public policy, and research methods at the undergraduate, master, and Ph.D. levels.

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Bernard Wong-On-Wing, Ph.D.

Dr. Bernard Wong-On-Wing earned his Ph.D. in accounting from Arizona State

University. He is currently a professor in the Department of Accounting and holds the

Ted Saltin Disntinguished Professorship of Accounting. Dr. Wong-On-Wing’s accounting

expertise is in the areas of judgment and decision-making processes and managerial/

cost accounting. He is a member of the American Accounting Association.

Dr. Wong-On-Wing’s primary research focuses on behavioral accounting, as well as judgment and decision

making. He is a director of the faculty-led Business in China Program and an editorial board member of

Advances in Accounting.

Jeanne H. Yamamura, CPA, MIM, Ph.D.

Dr. Yamamura brings more than 30 years of experience in the industry and academia to

WSU. She is licensed as a CPA in California and Nevada. She began as an auditor with

Peat, Marwick, Mitchell & Co. (now KPMG) in San Francisco, California, and moved

on to work as an audit manager for Touche Ross & Co. in the Commonwealth of the

Northern Marianas. She provided internal audit services for county government and

for an international financial services company. She has also worked in a variety of positions ranging from

assistant controller to vice president of finance in the savings and loan industry.

Following the completion of her doctoral studies at WSU, Dr. Yamamura taught accounting information

systems and auditing at the University of Nevada Reno (UNR). In 2005, she served as chairman of the

Nevada Society of CPAs, the first academic to hold the position in the organization’s 58-year history. In

recent years, she has been providing training to island governments throughout Micronesia and the Virgin

Islands, teaching students in a sustainable MBA program, and developing content for online MBA programs.

She has written articles appearing in the Journal of Accountancy, the CPA Journal, and the Internal Auditor, as

well as numerous academic journals. Her research focuses on the management of professionals and includes

examination of factors impacting ethical judgments as well as the impact of cultural differences.

Course Descriptions

Strategic Leadership

Management And Operations (MgtOp) - 590 Strategy Formulation and Organizational Design

Relationship between the formulation of strategy and the selection of effective organizational structures

and systems.

Management And Operations (MgtOp) - 591 Statistical Analysis for Business Decisions

Analytical skills for decision-making; data collection and analysis, sampling, inferential, regression

methodologies, experimental design, time series, and forecasting analysis.

Management And Operations (MgtOp) - 593 Managerial Leadership and Productivity

Organizational behavior and human motivation in the workplace; organization and leadership theories,

studies, projects and models leading to improved productivity.

Management of Innovation

Entrepreneurship (ENTRP) - 600 Special Projects or Independent Study

MBA capstone course. Business planning and objective career coaching.

Management Information (MIS) - 580 Information Systems Management

Data processing organization; operations, application development, computer selection, management of

computer personnel and systems.

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Functional Business Tools

Accounting (Acctg) - 533 Administrative Control

Managerial evaluation of budgeting, cost accounting, and financial analysis techniques; their utilization in

control of operations.

Finance (Fin) - 526 Problems in Financial Management

Financial theory and its application to problems in capital markets, capital budgeting, capital structure,

corporate governance, and society.

Hospitality Business Management (HBM) - 581 Services Management

Design and management of service systems in hospitality operations; control of customer interaction,

personnel activities, and inventory.

Marketing (Mktg) - 506 Marketing Management and Administrative Policy

Marketing management and administrative policies as they relate to concepts, strategies,

and decision-making.

Final Presentation

Business Administration (BA) - 702 Master’s Special Problems, Directed Study, and/or Examination

Delivery of final graduation requirement - the complete business plan.

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Concentrations and Electives

Washington State University’s online MBA program now offers three leading-edge concentrations that allow

students to immerse themselves within marketing, finance, or international business. Each concentration

consists of three elective courses that deliver nine total credit hours of focused instruction.

Marketing

The MBA Marketing concentration provides students with an in-depth look into the realm of marketing.

Example electives within the marketing concentration include:

International Marketing

Explore opportunities, characteristics, and trends in foreign markets. Study alternative

methods, strategies, organizational planning, and control. Learn about problems of adapting

American marketing concepts and methods.

Consumer Behavior

This course investigates social processes affecting consumer decision-making and behavior.

Models of consumer behavior are covered, as are the psychological phenomena of learning,

motivation, and attitude development. The sociological influences of social class, reference

groups, and culture are also covered.

Advertising

Advertising history, as well as theory and practice by advertising agencies and organizations.

International Business

Through the international business concentration, students are immersed into the ethical, global, and

societal implications of doing business in foreign markets. Example electives for the international business

electives include:

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International Marketing

Explore opportunities, characteristics, and trends in foreign markets. Study alternative

methods, strategies, organizational planning, and control. Learn about problems of adapting

American marketing concepts and methods.

International Finance

Delve into the principles of international finance, including financial management of

multinational corporations and international investments.

International Business Management

Advertising history, as well as theory and practice by advertising agencies and organizations.

Finance

The concentration in finance allows students to delve into key principles of finance from a decision-

making approach, electives may include:

International Finance

Delve into the principles of international finance, including financial management of

multinational corporations and international investments.

Investment Analysis

A course with a decision-making approach to the problems of asset management for personal

and business portfolios.

Interest Rates and Financial Markets

Gain knowledge in real and nominal interest rates, bond pricing, term and risk structure of

interest rates, investment and commercial banking, as well as financial futures.

Benefits of Online Learning

Flexibility.

You’re already a busy professional with many competing demands on your time. That’s why, with our online

program, you can log in to your classes on the days and at times that work best for you – 24/7. Most online

students see this as a great advantage over commuting to a campus and spending time in a traditional

classroom. For many, breaking up the classroom time by logging on at more personally convenient times

throughout the week seems to be less of a strain on their personal and professional lives and often makes for

a more enjoyable learning experience.

Connection and Interaction.

WSU prides itself on deep connections it has built with students and alumni. We are humbled by the frequent

feedback we receive from students and faculty about the networks created in the classroom. Since participation

is paramount in an online format, interaction and discussions from everyone in the class opens up broader and

more diverse collaboration to solve complex business scenarios. The online format makes interacting with others

easy and helps lay the foundation for growing your network of fellow distinguished professionals.

Accessibility.

Unlike conventional classrooms, the online learning format allows you to easily and quickly revisit material

presented. For example, you can re-listen to a lecture or review power point slides that were presented. You can

also re-read transcribed lectures, review class discussions, rewind a video and easily access things like test scores,

assignments, online resources, and reference materials; all are advantages of having the material and course

content at your fingertips.

23

Find the Support You Need

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“One thing I loved about the program is

that someone was always in contact with

me from the beginning of the program

to the end. To have that support from

the school as well as your professors and

classmates, made it truly enjoyable and

beneficial.”

Keon Garraway, Financial AnalystNew York Housing Development CorporationOnline MBA Graduate 2012

Five Levels of Support

Helping our online students be successful is the goal of Washington State University. We are here to

help you every step of the way with your own dedicated team consisting of:

1. Enrollment Advisor: Guides you through the application process.

2. Student Services Advisor: Your personal advisor, there to assist you throughout the program.

3. Faculty Members: Experienced, highly regarded faculty develop relevant curriculum.

4. Facilitators: Help you with matters involving course content and requirements.

5. Technical Support: Provides consistent, helpful, LIVE support 24 hours a day, seven days a week,

365 days a year.

StudentServicesAdvisor

EnrollmentAdvisor

Faculty

Facilitator

TechnicalSupport

5Levels of Support

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Enrollment is determined through a comprehensive evaluation process. Requirements are as follows:

•GPA:Min.3.00ona4.00Scale

•GMAT:TheGMATisrequiredforadmission.*

Successful candidates typically submit the GMAT score with 550 or better.

•CompletedandSignedApplication(online)

•ThreeLettersofRecommendation

•StatementofPurpose

•Resume

•OfficialTranscripts

International Students-please submit all of the materials as required above and the following:

•OfficialCopiesofCertificatesand/orDiplomas

•TOEFL:580(237c)(93IBTS)

School Code: 4705

or

•PearsonTestofEnglish

Code: 8Z2-GT-38

Score: 62

GMATSUBSTITUTIONPOLICY:*

The GMAT is required for admission to all WSU MBA programs. In combination with academic and professional experience, the

GMAT is a good predictor of a candidate’s success in an MBA program. Under certain circumstances, applicants may request a waiver

of the GMAT requirement. GMAT waiver requests will only be considered from those applicants who exceed basic MBA admission

requirements (including a 3.0 GPA or above, on a 4.0 scale; strong recommendation letters, and a completed application) and either

have (1) previously completed a graduate or professional degree, or (2) can demonstrate at least seven years of managerial experience

in position(s) requiring supervisory decision-making and leadership. Applicants must submit a written request asking that the above

items evidenced in their application file to be considered for a GMAT substitution.

Enrollment Requirements

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For Business Undergraduates

Students with an undergraduate degree in business from an AACSB or EQUIS accredited or approved institution will be

eligible to complete the program in as little as 22 months. Students will be required to have a final minimum GPA of

3.0 on a 4.0 scale. Please speak with an enrollment advisor for assistance in determining whether you have successfully

fulfilled these requirements.

For Non-Business Undergraduates

Students who do not have an undergraduate degree in business will be required to complete a set of foundation

courses from an AACSB or EQUIS accredited or approved business program and have earned a minimum GPA of 3.0

on a 4.0 scale with no more than two grades below 3.0. * Students can now take these foundation courses as

part of the revised MBA curriculum and will be able to complete the MBA program in as little as 29 months.

The foundation courses will be five weeks in length and are listed below.

Enrollment Requirements

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MBA Online Foundation Courses

BA 502 - Foundations in Operations Management

BA 503 - Foundations of Business Law

Acctg 550 - Introduction to Financial and Managerial Accounting

BA 501 - Foundations in Marketing

Econs 555 - Managerial Economics

BA 504 - Foundations in Finance

Tuition and Fees

Tuition per credit hour: $750 (39 credits for the program)

$658 (active military rate)

Total Tuition: $29,250 - $39,750

Application Fee: $75

**Students are required to also complete an undergraduate quantitative statistics course before pursing the foundation courses. This course can be completed through WSU online.

* Grades below C will not be accepted

Cost of books and media are not included in the course tuition. Specific details will be provided prior to

registration. Financial assistance is available to those who qualify. For the most up-to-date tuition and fees

information, please contact an enrollment advisor.

Frequently Asked Questions

Is the WSU online MBA program right for me?

The WSU MBA online program is designed for students who

are prepared to grow in their career. The program requires

a strong commitment of time and effort and often requires

cooperation from a student’s employer.

If you are ready to make an investment in your career and

your future, request more information about how the WSU

online MBA program can help you reach your goals.

Is company sponsorship available?

You will want to speak with your employer to determine if

they have an education support program. Some employers

require that you complete coursework or the degree

before reimbursing you. If your employer plans to fund

your education by paying Washington State University for

your tuition, please talk with an enrollment advisor.

Am I ever required to visit the WSU campus?

While you are always welcome to visit the campus, you are

not required to come to the campus to fulfill any of your

coursework. Many online students enjoy participating in

graduation ceremonies in Pullman.

How long will it take to complete my MBA online?

The WSU online MBA program can be completed

between 22-29 months. Your personal situation may vary,

depending on completion of all prerequisite requirements.

Is financial aid available to online students?

Many types of loans are available to students in MBA

programs. To apply for federal financial aid, MBA

candidates should complete and submit the Free

Application For Federal Student Aid (FAFSA) form, which is

available at www.fafsa.ed.gov.

Private loans are available from a variety of sources. The

WSU Financial Aid Office and the College of Business

do not specifically endorse these loans or lenders and

encourage prospective students to carefully consider all

loan options.

For more information regarding financial aid as well as

exploring alternative financing options, please contact an

enrollment advisor.

Are WSU’s online graduate business degrees different than

the on-campus MBA programs?

The curriculum, faculty, and course content are the

same across programs. Graduates from our various MBA

programs all receive the same WSU degree. The only

difference is in how the courses are delivered - online

students participate in the program without the need to

visit campus. The delivery in the online program focuses

on building your business skills to prepare you for career

enhancement and growth.

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Can I waive some of the core requirements?

No, the core of the MBA is the required curriculum for all

WSU MBA degrees, and we must offer and require these

for our accreditation.

I took some courses in another MBA program. Can I count

these toward my WSU MBA degree?

You can request that two elective courses be transferred

from another AACSB accredited institution, but the College

of Business will need to review course transcripts and

will make the final determination if the elective(s) can be

counted toward your WSU MBA.

Does WSU require the GMAT? Can I take the GRE?

Since the GMAT is specifically designed for graduate

business education, WSU requires the GMAT. If you have a

current GRE score, we can evaluate the score for possible

replacement of the GMAT. The code for sending your

GMAT to Washington State University is 09D-TL-25.

How long is the GMAT score valid?

Five years.

Will my diploma state that this is an “online” degree?

No, you will receive a diploma for the Master in Business

Administration degree; the same degree received by

students in our on-campus programs.

What is the TOEFL requirement?

580 paper-based score, 237 computer-based score,

or 92-93 Internet-based test score (IBTS). WSU also accepts

the Pearson Test of English for graduate students.

•ThePearsonCodeis:8Z2-GT-38

Score Requirement: 62

Do you accept IALC or IELTS in lieu of the TOEFL?

Yes, you must pass level 6 at IALC or 7.5 of IELTS.

I have heard that getting a master’s degree from the same

institution as my bachelor’s is undesirable. Is that true?

MBA programs are much different from specialized

master’s degrees in that they are comprised of courses

from a number of discipline areas in business. It is not

likely that you will experience a lack of diversity of thought

if you choose to earn your MBA from WSU if you were a

WSU undergraduate.

How do I start the application process?

An enrollment advisor will be happy to walk you through

the process and clarify any questions you may have.

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MBA Degree Online

Washington State University

Todd Hall

Pullman, WA 99164-4710

Toll-free: 1-877-960-2029 ext. 3608

Fax: 1-866-401-2916

Email: info@wsumba.com

Website: omba.wsu.edu

Propel Your Career

to the Next Level