Writing 500 International Student Entry Program

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Writing 500 International Student Entry Program CAPSTONE TEACHING DEMONSTRATION Provincial Instructor Diploma Program (PIDP) Beth Soriano 20 March 2011

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Writing 500 International Student Entry Program. CAPSTONE TEACHING DEMONSTRATION Provincial Instructor Diploma Program (PIDP) Beth Soriano 20 March 2011. ENGAGING MEMO WRITING: Mind Mapping and Problem Solving as Tools A Lecture-Workshop. - PowerPoint PPT Presentation

Transcript of Writing 500 International Student Entry Program

Page 1: Writing 500 International Student Entry Program

Writing 500

International Student Entry Program

CAPSTONE TEACHING DEMONSTRATIONProvincial Instructor Diploma Program

(PIDP)

Beth Soriano20 March 2011

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ENGAGING MEMO WRITING: Mind Mapping and Problem Solving as Tools

A Lecture-Workshop

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Learning Outcome: The students will be able to draft a mind map of a topic for a memo writing exercise and appreciate problem solving as a creative part of learning.

Objectives:• Identify the purposes, general parts, and format of a business

memo.• Showcase mind mapping as creative tool for preparing a

memo.• Facilitate accomplishment of the assignment by providing guide

steps for mind mapping and strategies for problem solving.

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STEP 1

BREAK EACH SIDE OF THE EGG

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STEP 2

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Note:If the egg hasn’t popped out, use your fingers to gently separate the shell and membrane from the egg itself.

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For students to see and know how looking at two sides of a problematic situation or issue fast tracks problem resolution.

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Writing 500: Memos

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PURPOSE

1. They bring attention to problems.2. They solve problems.

• Inform reader about new information like policy changes, price increases, etc.

• Persuade the reader to take an action, such as attend a meeting, or change a current production procedure,etc.

Regardless of the specific goal, memos are most effective when they connect the purpose of the writer with the interests and needs of the reader.

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AUDIENCE

• Ensure that all of the people that the memo is addressed to need to read the memo

• If it is an issue involving only one person, do not send the memo to the entire office.

• Be certain that material is not too sensitive to put in a memo; sometimes the best forms of communication are face-to-face interaction or a phone call.

• Memos are most effectively used when sent to a small to moderate amount of people to communicate company or job objectives.

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PARTS OF A MEMO

• Heading 1/8• Opening • Context 1/4 • Task • Summary 1/2 • Discussion• Closing 1/8• Necessary Attachments

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PARTS OF A MEMO

HEADING SEGMENT

Address the reader by the correct name and job title

Addressee: Use correct name and job title

Subject: Be specific and

concise

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Opening Segment

• Sets the purpose of memoIncludes overview of the ff:• Purpose • Context and Problem• Specific Assignment or Task

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Context

• Event, circumstance, background of the problem you are solving

“Through market research and analysis…”

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Task Segment

• Describe what you are doing to help solve the problem

If action is requested:“You asked that I look at…”

If you want to explain intentions:“To determine the best method of promoting the new fall line, I will….”

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Summary Segment

• Not necessary unless memo is longer than a page

• Brief statement of key recommendations reached

• May include references to methods and sources used in research

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Discussion Segments

• Longest portions of the memo

• Include details that support ideas• Begin with most important information• Start with most general info to specific or

supporting facts

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Closing Segment

• Close with courteous ending that states what action you want reader to take

“ I will be glad to discuss this recommendation with you during our Tuesday trip to the spa and follow through on any decisions you make.”

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Necessary Attachments• Lists, graphs, tables,etc.

Refer attachments in memo and add a notation about what is attached

Attached: Focus Groups Results, Jan-March 2011Contributors: Guan Ze, Bruce; Wang, Jamie; Nguyen, QuangSummary

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FORMAT

• Follows general guidelines of business writing• Usually a page or two long• Single-spaced• Left justified• Skip a line between sentences to show new paragraphs• Use headings

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Let us work on the assignment!

• Think of an organization/institution and a change it might be considering

• Identify a topic and arrange a relevant survey of a small group of consumers

• Write a memo describing your findings• Be ready to display your report in class

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MINDMAPPING

• Think of an organization• Identify changes it might be considering• Identify a TOPIC• Choose your small group of respondents• Run a survey• Describe findings in a memo

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QUESTIONS• How did you feel as you were

going/observing through the activity?•Would you consider using mind

mapping for your assignments?

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MNEMONICS

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CHECKLIST OF ACCOMPLISHMENTSLearning Outcome: The students will be able to draft a mind map of a topic for a memo writing exercise and appreciate problem solving as a creative part of learning.

Objectives:• Identify the purposes, general parts and format of a business

memo.• Showcase mind mapping as creative tool for preparing a

memo.• Facilitate accomplishment of the assignment by providing guide

steps for mind mapping and strategies for problem solving.

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