Sheet1SOUTH BIHAR POWER DISTRIBUTION COMPANY LIMITED Status of Complain Recieved on Email id - response.sbpdcl@gmail.comS.No.Complain Receiving DateConsumer NameMobile NumberComplainRelated Division/Sub DivisionNature of ComplaineStatusCompliance127-Aug-14ABHISHEK SINHAi am sorry to say that your official are not consumer friendly. i am renter in a small house in rd21 rajiv nagar. consid-010202220695. i got a bill of 1271/- at my home & got msg on mob & on net+ that i have to pay about 34150/-. i went to your panitanki office. but they r not replying well. welog 15 din s daora rhe h. why & how i can pay this large amount. without consuming given amount of electricityRajiv NagarBillingInformed to EEE Patliputra and mail is also forwarded to EEE Patliputra Mail IDBill corrected and verifed229-Aug-14RAKESH KUMARbuxar division me store keeper shishir kumar m.d. sahiba ke buxar aane ki suchna ke bad pure division ke jee ko bula kr gate pass up to date kr rhe hai.store se kisi estimate ke against pura material kvi nhi milta hai.pura emply , consumer ense presan hai.6-7 year se patna board me parvi ke bl pr buxar me hai.koi vi transformer,material bina paisa diye nhi niklta hai.gate pass to kvi milta hi nhi hai.HilsaStoreInformed to EEE Buxar and ESE Ara and mail is also forwarded to EEE Buxar and ESE AraAgain intimated on dated 20/9/14 329-Aug-14B K THAKURChange of electric Meyer to new digital electric Meter. Consumer Id no. 010102230369. Repeated request to the concerned junior engineer in your Hanuman Nagar Office has not yielded positive result so far. Requested for your personal intervention.Hanuman nagarSupplyInformed to EEE Kankarbagh and mail is also forwarded to EEE Kankarbagh Mail IDMail received through EEE Kankarbagh on dt.02/09/14 that Electric Meter Consumer Id no. 010102230369 is changed429-Aug-14JAI BANSH PANDEYSir myconsumer no ss 92038 hai isme bill march 2014 se wrong aa raha hai mitter reading wrong tha jise bad me change ker diya gaya parantu diffrence meter reading jo abhi bhi 1688 ka aa raha hai uska paisa kam nahi kiya gaya kripya bill ko durast ker sahi bill diya jai jisase ki payment kiya jai dhanyabad.Sasaram BillingInformed to EEE Sasaram and ESE Sasaram and mail is also forwarded to EEE Sasaram and ESE Sasaram Again intimated on dated 20/9/14 530-Aug-14RAJESH KUMAR NIRALADear Sir/Madam, I want to draw your kind attention towards village Salempur, Block-karaiparsurai - 801304, Nalanda (Bihar), which come under, sub division office Hilsa-801302, Nalanda, Bihar. In the village Salempur, power is being given from 1 year. But 16 Kv burnt old transformer is not being upgraded to 120 Kv till date. Therefore, I kindly request you to upgrade 16 Kv burnt transformer to 120 Kv at your earliest on extremely priority basis to meet the villagers requirement.HilsaSupplyIntimated to ESE Nalanda and mail is also forwarded to ESE NalandaAgain intimated on dated 20/9/14 630-Aug-14Dr. A.N SAHAYLALBAG PROFESSOR COLONY, SARAI, NATH NAGAR, UNIVERSITY FEDER, BHAGALPUR,IS FACING LOW VOLTAGE PROBLEM FOR LAST THREE DAYS. BEDCPL SDO HAS BEEN INFORMED. DUE LOW VOLTAGE, WATER SUPPLY HAS TOTALLY STOPPED. CAMPUS HAVE FIVE GIRLS HOSTELS IN ADDITION TO RESIDENTIAL QUARTERS. WE HAVE COME TO KNOW FROM UNIVERSITY FEADER THAT IT IS GRID PROBLEM.Sarai Nath NagarSupply(Voltage Fluctutation)Intimated to ESE Bhagalpur and mail is also forwarded to ESE BhagalpurAgain intimated on dated 20/9/14 730-Aug-14KRISHNAI am the Existing customer of SBPDCL and my Consumer ID is : DN00730 and Account No. is D3282.From Dehri-I and Consumer Name is : Rameshwar Das Agraval.I have Deposited the Rs. 267.00 as Electricity Bill for the Month of May 2014 at 30.06.2014.But Now I visit the Online Bill Pay Site the Due was Due and was Rs. 181.00So, I want to know that why my bill is Still Pending if I paid.Please Assist me Regarding This.DEHRIBillingIntimated to EEE Dehri and mail is also forwarded to EEE DehriAgain intimated on dated 20/9/14 830-Aug-14LALIT KR.MISHRAsir my consumer no is wd9153 in Arrah my electricity bill is not generated since jun 2014i am waiting till now i contacted to Arrah electricity division but they didnt response properly.kindly do the needful. thanxARRAHBillingIntimated to EEE Arrah and mail is forwarded to EEE ArrahAgain intimated on dated 20/9/14 930-Aug-14ABHAY KUMARSir, I have lodged a complain on 27.08.2014, for wrong billing but no any response came out till now. complain id 02708140022NEW CAPITALBillingResolved on 1 sept. By F.CResolved1030-Aug-14VIVEK KUMAR UPADHYAYDear Madam SUB VENDOR REGISTRATION QUERY In view of huge requirement of PSC Poles for the ongoing rural electrification schemes in bihar, we a group of marine professionals started a manufacturing unit. When we approached board a month ago for registration of new unit,it was informed that registration was on hold. Without approval we can not supply products to sub vendors as well. Kindly guide us the process of vendor registration or concerned person to contact. RegardsBHABUAREUnder ProcessNOT RESOLVED1130-Aug-14ARJANI KUMAR TIWARI FROM:- ARJANI KUMAR TIWARI & CONSUMER DIVISION:- ARA SUB-DIVISON:- PIRO SECTION:- CHARPOKHARI(GARAHNI) VILLAGE:- SIADIH LOCATION OF TRANSFORMER:- SOUTH SIDE OF VILLAGE SUB:- REPLACEMENT OF TRANSFORMER FROM 63 KVA TO 100 KVA SIR, OUR TRANSFORMER GETS BURNT WITHIN EVERY SIX MONTHS BECAUSE OF HEAVY LOAD OF CONSUMER ON IT. IT HAS BEEN ALREADY BURNT FOUR TIMES. SO OUR TRANSFORMER NEED TO BE REPLACED FROM 63 KVA TO 100 KVA. SO I REQUEST YOU TO TAKE ACTION ABOUT IT. THANKING YOU.ARASupplyIntimated to CE(ONM) and mail is also forwarded to CE(ONM)Again intimated on dated 20/9/14 1230-Aug-14RAKESH KUMAR VERMADear sir, I am a domestic user of electricity but my bill for the month july is awarded as rs.29222. Bill detail as below Electric Supply Division:Nawada Bill For:7-2014 Bill ID :55462 Account No.:NWR3225 Sub Total :24163.54 Gross Total :29222.00 No one is in Nawada office cooprating to my Father (mr. DEVNANDAN PD. VERMA, AGE 72 YRS) to answer for this Bill. kindly do some needfuul action regarding it. Thanking You Rakesh VermaNAWADABillingIntimated to EEE Nawada and mail is provided to EEE NawadaAgain intimated on dated 20/9/14 1330-Aug-14VISHWAJEET KUMARI HAVE ALREADY COMPLAIN IN JAMALPUR ELECTRIC OFFICE BUT OVERSEER NOT TAKEN ANY ACTION.AFTER 4 DAY WHEN I TALKED WITH JAMALPUR OVERSEER WHICH NAME IS AMIT HE TOLD ME I SENDING ELECTRIC ENG. BUT MY ELECTRIC PROBLEM NOT Resolved THROUGH U10B TRANSFERMER.AGAIN I TOLD JAMALPUR OVERSEER HE REPLY ME BADLY AND NO ANY ACTION TAKEN BY JAMALPUR OFFICER WHICH NAME IS AMIT.DEAR SIR SO I HUMBLY REQUEST WITH YOU PLEASE DO SOMETHING. ADDRESS- CITY-JAMALPUR DIST-MUNGER STATE-BIHAR PIN-811214 TRANSFER NAME-U10BJAMALPUROtherIntimated to EEE Munger and mail is provided to EEE MungerAgain intimated on dated 20/9/14 1430-Aug-14PANNA DEVISir my complain no BHH 1252 panna devi charitravan buxar my meter changed of any month but today by reading read the reading of electricty bill lookig on show in electricy bill then complain is exectutiv officer then take revnew officer but today any work on this subjectBUXARBillingIntimated to EEE Buxar & ESE ArrahAgain intimated on dated 20/9/14 1531-Aug-14NUTANMy address:- NUTAN NEW M.N.H. 32 IGIMS CAMPUS,BAILEY ROAD, SHEKHPURA, PATNA I have taken a new connection of 2kw DS II but i have not receive the first bill of my connection yet .I had submitted all the documents for my connection. I had paid the Security Deposit and Estimate of my connection on 16 Jan 2014, My application receipt no 5201033,Labour and Establishment Charge no 5201034 and Initial or additional Security Deposit No. 5201035IGIMSSupplyIntimated to EEE NEW CAPITAL and mail is also forwarded to EEE NEW CAPITALAgain intimated on dated 20/9/14 11-Sep-14MANFORCE9709638980BIHAR SHARIF DIV KE MANFORCE KO 4 MONTH KA PAYMENT NAHI MILA HAI,PLZ HELP KAREBIHARSHARIFOtherIntimated to Senior Manager(finanace&accounts)and mail is also forwarded to Senior Manager(finance&accounts) Resolved-payment has been given21-Sep-14BASANT KUMAR SHARMA9470053198Gaya Complaint No 31 dt 31/09/14. Jumper detached. Living without water and light. No action taken in 24 hours. Number of responsible local officials not available/not provided by complaint office. State of lawlessness prevailing in SBPDL Gaya. Please take immediate remedial action.GAYASupplyIntimated to ESE Gaya and mail is also forwarded to ESE GayaAgain intimated on dated 20/9/14 and 24/09/2014 but not resolved. 31-Sep-14MANISH KUMAR SHARMA9386378942sir,i am extremely very fadeup by ur maner sdo electric.When he talk to me after complaint he assure me plz. came maner office i personally resolve ur meter wrong reading entry in bill issue.But three times i went maner but today he meet me and he say no any accountant here so u pay approximately amt.2000/- but my problem not resolve. i pay 2000/- Rs/- but i am very fadeup with Maner sdo attitude.i lossed my office attendence but no body help me.so sir immediate action about it.thanksMANERBillingIntimated to EEE Bihta and mail is also forwarded to EEE BihtaResolved:-Energy bill of said consumer has been corrected.31-Sep-14RAJESH KUMAR NIRALA9430055655Respected Sir/Madam, I want to draw your kind attention towards village Salempur, Block-karaiparsurai - 801304, Nalanda (Bihar), which come under, sub division office Hilsa-801302, Nalanda, Bihar. In the village Salempur, power is being given from1 year. But 16 Kv burnt old transformer is not being upgraded to 120 Kv till date because of which villagers including students facing a lot of problems from more than 1 year.kindly upgrade 16 Kv burnt transformer to 120 Kv at the earliest.NALANDAUpgradation of burnt transformerIntimated to EEE Biharsharif and CE (RE) and mail is also forwarded to EEE Biharsharif and CE (RE).Again intimated on dated 20/9/14 but not resolved.42-Sep-14MD.JASIMUDIN9702983217Dear sir request for new miter connection ragister.but not have consumer nember date 27/03/2014 division Rajouli village : thali khurd sughadi nawadaRAJOULINew Service Connection(Supply)Intimated to EEE Nawada and mail is provided to EEE NawadaAgain intimated on dated 20/9/14 but not resolved.61-Sep-14PANKAJ KISHORE9308409865

in the golghar park road under the dakbunglow division there is electric pole surroundigs by tree .the leaf of tree always disturb the main line number of times touch the wire &its spark and there is so many connection through this electric pole which is always disturb the normal life, so kindly pay attention on this issue to avoid the accidentDAKBUNGLOWSupplyIntimated to EEE Dakbunglow and mail is forwarded to EEE DakbunglowResolved:-Tree has been cut but wire has not been replaced.52-Sep-14RAJESH KUMAR9019621376SIR , REGARDING A DEFECTIVE METER I HAVE GIVEN SO MANY COMPLAINT FROM JEE TO HIGHER AUTHORITY. BUT I DIDNT GET SOLUTION, SO FINALLY I M SENDING THIS MESSAGE TO YOU. HOPE U WILL DO SOMETHING REGARDING THIS. MY LAST COMPLAINT ID IS O2208140014. THANKING YOUBHAGALPURMeter changeIntimated to EEE Bhagalpur and mail is forwarded to EEE BhagalpurAgain intimated on dated 20/9/14 83-Sep-14SANJAY KUMAR SINGH9430061525Dear Sir, Despite online payment of bill for July 2014 for Rs.2194/- on 26/07/2014 vide receipt no 126071401936 arrear has been added in my bill of Aug 2014. I pray your good office to help in getting this bill corrected to enable me to pay the cuurent bill at the earliest. Regards sanjay kumar Singh A/c No 010204237443 Danapur DivisionDANAPURBillingIntimated to EEE Danapur and mail is forwarded to EEE DanapurResolved-Payment has been adjested and bill rectified.93-Sep-14NAND KISHORE PRASAD9334022506Reference complain no.02408140012.Demand for August14 raised 330 units, though entire family is temporarily away since june 14. At any yard stick 330 units could not be consumed. Requested for metere change but no response.con no.010101348963.BANKIPURSupplyIntimated to EEE BANKIPUR and mail is forwarded to EEE BANKIPURResolved-As per EEE Bankipur meter has been changed.104-Sep-14PRASHANT KUMAR9931010000

Dear Sir Myself has submitted a written complaint to AE Revenue at Kankerbagh Patna for Rectification of my Name and My Father name on Monthly Electricity Bill.But today i reecived last month Bill same same error is refelecting again.When enquired JE IT at kankerbagh she siad i have no time,even there is forwarding from AE Revenue for rectification as soon as possible.Please help me to sort out this minor issue. C Code-010102548946,Name-Prashant Kumar,S/O-Shiv Kumar GuptaKANKARBAGHBillingIntimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHResolved:-As per AEE/REV Kankarbagh name and father's name has been corrected.64-Sep-14RAM VALLABH TRIGUNAYAT9955647392bijli bil galat aane ke sambandh me. mai ramaballabh trigunayat at-baluganj daudnagar,aurangabad (bihar)mo.9955647392consumar id - AU27285 hai.mera bill bhi galat hai aur mitar reeding bhi galat haijiske sudhar ke liye mai SDO daudnagar ko mah feb me aavedan de kar bil chukta kar ke meetar sudhar ke liye kaha lekin abhi tak na bill sudhra aur na hi meetar reedig .Ab aap hi is ka nidan kren.AURANGABADBillingIntimated to EEE AURANGABAD and mail is forwarded to EEE AURANGABADAs per telephonic convrsation with EEE Aurangabad problem has not been Resolved.74-Sep-14AMIT ROY9431014035

Due to heavy rain during 14th aug14 a tree fall on high tension wire on the crossing of road no 10 and road no 10A due to that the service line also damaged in that area the electrician on that moment of time manage to solve the issue by connecting temporary line as they said high tension wire would be repair properly now after 25 days nothing has happened & due to that huge voltage fluctuation is happening in this area, requesting you to kindly look in to the matter to solve the issueKANKARBAGHSupplyIntimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHAs per EEE Kankarbagh problem has not been resolved. 84-Sep-14RAVI RANJAN7079523180Dear Madam, I am resident of village Barah, we need new power connection for irrigate our fields but here in biharsharif lots of difficulties to submit power connection form, even they are not accepting our form. Neither the "Apply for a new connection online" working in official website. Please help us, farmers will be very grateful to get your help regarding this.BIHARSHARIFNew ConnectionIntimated to EEE BIHARSHARIF and mail is forwarded to EEE BIHARSHARIFAgain intemated on dated 20/9/14 145-Sep-14JN LAL9431025941I am residing in a rented flat.Elec consumer no 010201245478 Got physical Bill for Aug 2014 I pay bill online But the bill not showing on online payment portal Make arrangement that it appear online before sending physical bill to consume YOU WILL START GETTING PAYMENT FROM A CUSTOMER LIKE ME.NEW CAPITALOnline Paymentproper information regarding online bill is intimated to cosumer and mail is also forwarded to consumer.Resolved-Proper information has been intimated to consumer.95-Sep-14BISHWAKARMA SINGH9327016333

R/SIR, MY VILLAGE NAME IS KANT .POST BRAHAMPUR ,DIST BUXAR ,BIHAR ,PIN 802112,MANY POPULE HAVE ELECT CANNACTION.BUT NO ANY HAVE MITTER.BEACUSE ELECT WIRE AND POLL NOT PROPPR.SO I REQUEST TO YOU.DO THIS NEEDFULLAND NASSERY ACTION. THANKS .PLZ FRY.BUXAR SupplyIntimated to EEE Buxar and ESE ARA and mail is also forwarded to EEE Buxar and ESE ARA As per telephonic coversation with EEE Buxur on dt-24/08/2014 problem not resolved.105-Sep-14AMITABH9097612522sir aurangabad bihar my bill not delivad in homeAURANGABADBillingIntimated to EEE Aurangabad and mail is forwarded to EEE AURANGABADAs per telephonic coversation with EEE aurangabad on dt-24/08/2014 problem not resolved.115-Sep-14DR.K.B.SINHA9431444880Dear Sir, consumer no 3907866 and3903691 are in my premises. Your bills are paid online. Website displays only May2014 bills. bill for June and July 2014 have not been posted on SBPDCL website. No bill received. I have bells been paying bill well before last day. This time now defaulter with penalties. Early solution expectedARABillingIntimated to EEE ARA and mail is also forwarded to EEE ARA As per telephonic coversation with EEE ARA on dt-24/08/2014 problem not resolved.186-Sep-14PANKAJ SINGH9431662177Lt wire 4f par jhul raha hai. Written complain ke baad bhi thik nahi kiya ja raha hai. Nalanda vihar colony dhanki near raj milk factory Kumhrar patna.KANKARBAGHSupplyIntimated to EEE KANKARBAGH and mail is also forwarded to EEE KANKARBAGH Resolved:-As per EEE/Kankarbagh problem has been resolved.126-Sep-14RAKESH KUMAR7542909533Madam I am from village Pokharaha Tola in Buxar district of Bihar.Electric connections have been provided to east and west tolas of my village two years back by the local officials of the company after taking considerations but around 70 house holds of my tola are being denied connection as the people from my tola have refused to give any consideration. I have written several letters to your office but my village is still in dark. Please Help .BUXURNew ConnectionIntimated to EEE Buxar and ESE ARA and mail is also forwarded to EEE Buxar and ESE ARA As per telephonic coversation with EEE BUXUR problem not resolved.136-Sep-14DASHARATH SHARMA9974182725Respected sir, my consumer account no is 1217494.I made an online payment of Rs 10611. on 25 Aug 2113 from my son SBI Ac No 30601634181. The deposited amount does not reflects in my current bill.In this regard, I talked to department head accounts SMT SANGEETA MADAM many times and as per her instruction I provided details of transaction through SMS many times but the problem is not Resolved regards Dasharath SharmaBARHBillingIntimated to EEE Barh and mail is also forwarded to EEE Barh As per telephonic coversation with EEE BARH problem not resolved.217-Sep-14DR.BAIDHYANATH JHA9234757081dear sir,my account no is 010201344877,new capital region patna.I am regularly paying the bill until month7,2014 Ipaid Rs497 Receipt no123071401292.Now in month8,2014 I have been given a bill for 2169 units electricity consumption with previous meter reading as zero, bill id201408201344877.My house is vacant and locked and paying the basic electric charges every month by net banking.BUTsurprisingly they have given wrong meter reading and incorrect billing.therefore I request you to correct itNEW CAPITALBillingIntimated to EEE NEW CAPITAL and mail is also forwarded to EEE NEW CAPITALResolved:- wrong reading corrected and revised bill issued.147-Sep-14MANOJ RANJAN9771452192Dear sir, filed a written application regarding wrong billing of my energy meter and again lodged an online complaint whose complaint ID is O3108140008. but till now no rectification has been done. I m a consumer of New Capital area and my consumer ID is 010201518243.Pl. arrange to rectify the problem so that I could pay my energy bill as early as possible and make me free from the huge burden of bill. Thanking youNEW CAPITALBillingIntimated to EEE NC and mail is also forwarded to EEE NCResolved:- wrong reading corrected and revised bill issued.158-Sep-14BALLABHA SHARMA9934571795Sir, I have paid Rs. bill of 177 and Rs. 179 for the month of June and July 2014 through internet vide Money Receipt No. SBBD1000000000235 and SBBD10000000004284. But a sms of due amount has been received and wrong billing for the month of august has been made. I request you to kindly take necessary actionJEHANABADBillingIntimated to EEE JEHANABAD and mail is also forwarded to EEE JEHANABADAs per telephonic coversation with EEE JAHANABAD problem not resolved.168-Sep-14RAVI RANJAN VARMA9955159914Dear Sir, My consumer ID is 100377524,Dehri division.A/C NO- is-DN74155,i HAVE BEEN ASKED TO PAY RS 839.00 FOR AUG/2014.i HAVE PAID ONLINE ALL BILLS.LAST BILL OF RS.355 WAS PAID VIA-TRANSACTION REF. NO-SB6668818483.Pl see.DEHRIBillingIntimated to EEE DEHRI and mail is also forwarded to EEE DEHRIAs per telephonic coversation with EEE DEHRI problem not resolved.178-Sep-14NEERAJ KUMAR SINHA9852227918Resp, sir/madam I heambrly say to u, i hve not found of bijali bill on the laxt 04-05 month Connection no-dj 62702,Area- jehanabad circle town. so sir pls send my monthly bill. wth Regrd neeraj kr sinha loknagar jaehanabad. Connection no-dj 62702JEHANABADBillingIntimated to EEE JEHANABAD and mail is also forwarded to EEE JEHANABADAs per telephonic coversation with EEE JEHANABAD problem not resolved.188-Sep-14SHIV KANT KUMAR9934962273Dear Sir Thanks for your valuable support.Here i would like to confirm my account details as ; name :- shivkant kumar s/o- lt arjun dwivedi kurtha Dist- arwal pin code-804421 Div : Arwal Account No- Aw35328, previous Div - Jehanabad and Account No:- DJ35328/ATH1120, when i pay the amount of Rs 3199/- on August 14,2013 and website: www.bsebbills.org. after that SBPDCL website come into effect. you are requested to kindly look into the matter because an amount of interest will be charged each month.

ARWALBillingIntimated to EEE ARWAL and mail is also forwarded to EEE ARWALAs per telephonic coversation with EEE ARWAL problem not Resolved.199-Sep-14SMT. KANAK9431058274Sir The consumer No.SS13392 is in the name of my mother Pyari Devi in my house at Sasaram. The said house is mutated in my name at Sasaram Nagarpalika and circle office. I am paying the holding tax. Satish Kumar S/o Ramkaval Singh Vill. Naraina P.S.Chenari Dist.Rohtas and Devendra Kumar S/o Late Basavan Ram Vill.Babhavanpurva P.O.Karup Dist.Rohtas are illegally consuming electricity for domestic and commercial purpose in house .I have given written complaint in March14 and Aug14.SASARAM MOTATION(SUPPLY)Intimated to EEE SASARAM and mail is also forwarded to EEE SASARAM As per telephonic coversation with EEE SASARAM problem not Resolved.209-Sep-14RAVI SHANKAR SINGH9122445526Dear Sir/Mam i had apply for a new electricity connection to junior electrical engineer sbpdcl office pusauli and paid Rs. 75 for processing charge at kudra electricity office on 27/11/2013, receipt cum service connection no. 340975, but i did not get the connection till date. request you to please look into this and take strict action against concerned officer1ST BILL ISSUE(BILLING)2110-Sep-14PUSHPENDRA KUMAR SINGH8581910057sirI beg to register a report of irregularity in electricity pole allocation in gaghargram panchhayat. you are requested to please take action against this.your faithfullypushpendar kumar singhVILL-PAITHANPURPOST-BELGHAT BALLUANDIST-BHOJPURBHOJPUR(ARA)ALLOTMENT OF POLL(SUPPLY)Intimated to EEE BHOJPUR(ARA) and mail is forwarded to EEE BHOJPUR(ARA)As per telephonic coversation with EEE BHOJPUR(ARA) problem not Resolved.2210-Sep-14HRISHIKESH KUMAR9334455755Due to heavy rain during 14th aug14 a tree fall on high tension wire on the crossing of road no 10 and road no 10A due to that the service line also damaged in that area the electrician on that moment of time manage to solve the issue by connecting temporary line as they said high tension wire would be repair properly now after 25 days nothing has happened & due to that huge voltage fluctuation is happening in this area, requesting you to kindly look in to the matter to solve the issueRAJENDRA NAGARFALL OF LT WIRE ON ROAD(SUPPLY)Intimated to EEE RAJENDRA NAGAR and mail is forwarded to EEE RAJENDRA NAGARAs per telephonic coversation with EEE RAJENDRA NAGAR problem not resolved.2310-Sep-14KHURSHID ANWAR MALLIK8083383463Sir,my cosumer id is DJ53242,jehanabad division.I got my bill for the month of May 14 was around Rs 17000/_ and meter reading shown in bill was 4848 units upto 31 May whereas meter reading in previous bill upto 01 May was 1725 units.but till today my meter reading is around 2000units.This blunder is comitted even though photograph of reading is also being taken.I complained this matter to SDE jehanabad and online vide comp no.o1908140013 dt.19 Aug.But nothing has been done.kindly do the needful.JEHANABADMETER READING(BILLINGIntimated to EEE JEHANABAD and mail is forwarded to EEE JEHANABADAs per telephonic coversation with EEE JEHANABAD problem not resolved.3210-Sep-14RAJAN KUMAR RAY9431870000Res.Sir, Please arrange corrected energy bill for my connection ID 010204513817 DANAPUR I already pay Rs.4503 by online dt.31.07.2014 and by cash on collection counter Rs.2600 date 28.08.2014. My both above payment not adjust in account. Please inform can the work be done without paying bribe . Thanks. Regards RajanDANAPURPAYMENT ONLINE(BILLING)Intimated to EEE Danapur and mail is forwarded to EEE DanapurResolved:Both payment adjested in consumer's bill.2410-Sep-14RAMESH KUMAR HUF9430246026 0 1800 3456 198 . CSCIL IGNORE - 2012 0010102480143 010102480142 CSCL 1 KANKARBAGHMETER READING(BILLINGIntimated to EEE Kankarbagh and mail is forwarded to EEE KankarbaghAs per AEE/REV Kankarbagh problem has not been resolved.2511-Sep-14TARIQUE BIN AKHTER9304858372URGENT Location : Hira lal lane lodipore Patna. Recently I have found that electric power cable have been hung on my walls private steel bracket along with cable tv and its instrument . It is a matter of high human life risk. More serious now I observed that they are digging pit for erecting electric poles on my private land . My map has been recognized by the Honorable High Court as genuinDAKBUNGLOWLT CABLE HUNG ONWALL(SUPPLY)Intimated to EEE DAKBUNGLOW and mail is forwarded to EEE DAKBUNGLOWNot Resolved.2611-Sep-14MD.TAJ ANSARI9304295570Sir,I am receiving wrong bill against my consumer number. Total amount for 3 months are rupees 5700. I hav only 1.00 KW load and not using Air condition or other high electricity consumption gadgets. The total amount is too high against my consumer number and I am not capable for payment. I am requesting you kindly check it and provide me correct bill so that I could be able to pay the correct amount.My Consumer ID is NA23878 & Account No. is NWT5063.Thank You.Md. Taj AnsariMod. 9304295570NAWADAWRONG BILL(BILLING)Intimated to EEE NAWADA and mail is forwarded to EEE NAWADAAs per telephonic coversation with EEE NAWADA problem not resolved.2711-Sep-14AMRISHA8051523334Dear Sir, We have already given complaint three & four times from June with all documents to your Elect. dept. in Munger Subd. for correction of Meter reading & Bill, but till date no any response form your side. You are requested to give the order to correction of Meter reading & Bill. With warm Regards, Bimala Devi, Bindwara (B.T) 08051523334 jyotiamrisha90@gmail.com Consumer ID: 30690/MP/DS/9219MUNGERMETER READING(BILLING)Intimated to EEE MUNGER and mail is forwarded to EEE MUNGERAs per telephonic coversation with EEE MUNGER problem not resolved.2811-Sep-14MD.IRFAN9934286822Respected Sir, I would like to inform that i have an electricity domestic conncetion and My consumer no is-32142/YD/DS/3763/A. I have paid timly all bill as aug-14 but i m surprise to see the bill of sep-14 which show dues amount of rs. 7698.92. while i have paid also a due amount of 7526/- rs. by the reciept no.104091400685. So kindly look into the matter seriously & correct my bill unless i will be force to go consumer court. ThanksBHAGALPUR RURALPAYMENT ONLINE(BILLING)Intimated to EEE BHAGALPUR RURAL and mail is forwarded to EEE BHAGALPUR RURALAs per telephonic coversation with EEE BHAGALPUR RURAL problem not resolved.2911-Sep-14SHASHIKANT SINGH9430929812Dear sir,Kindly i have to inform that my consumer id.is 1983.from time to time i pay my bill regularly.I did not know that there are two connection,s named domestic & commercial.I am a domestic user.Sujit kumar je electricty chausa buxar has logged a fir before me for commercial connection and fined amounting 68911.00rs.Kindly verify my domestic connection from any competent authority outside buxar supply division. For this i am grateful to you.Kindly solve my problem as soon as possibleBUXARVERIFY DOMESTIC CONNECTION(BILLING)Intimated to EEE BUXAR and mail is forwarded to EEE BUXARAs per telephonic coversation with EEE BUXUR problem not resolved.3012-Sep-14ALOK KUMAR SINGH9308584916Dear Sir, My Consumer Id is SS33186, Address:-- Banke Bihari Singh, Near Gita Ghat Ashram, Gopalganj, Sasaram. Earlier upto july month electricity bill was correst but in the month of August METER READER has noted wrong figure or there is technical fault ion the Meter so that a huge amount of Bill has been send to me , Please rectify it immediately please.With regardsAlok K Singh9308584916Sasaram METER READS ABNORMALLY(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM problem not resolved.3112-Sep-14PAWAN KUMAR9654187345Dear sir, My customer id is SS-13714.Mode Of billing is average and not by meter reading.I had already complain to the concerning department but no action is taken.I request you to do the needful.Sasaram METER READING(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM problem not resolved.3212-Sep-14DR.JK VERMA9430954439There is an electricity connection in thye name of my son Anupam Kishore at Anurag Opp. B.K.Dutt Lane, New Jakkanpur connection no. 010205524961. The premises is closed since after a week of taking connection. Bill for August showed energy consumption of 438 units. The current even as on today is only o1(one) unit. Please correct my bill and take disciplinary action against the meter reader.GARDANIBAGHMETER READING(BILLING)Intimated to EEE GARDANIBAGH and mail is forwarded to EEE GARDANIBAGH As per telephonic coversation with JEE (IT) GARDANIBAGH problem not resolved.3312-Sep-14UMA SHANKAR PATHAK9891611025Dear Sir / Madam, With reference to Consumer ID : 28080/JM/DS/10512, Bill for August 2014 is calculated as 150.74 (Including arrear). I have already paid Rs 75/- on 5th of September vide receipt No-105091400129 online for the month of July 2014. Again, it has been added to my bill in the month of August. Therefore, I request you to look into the matter and send me a copy of fresh bill. Thanking you Uma Shanker Pathak 09891611025MUNGERPAYMENT (BILLING)Intimated to EEE MUNGER and mail is forwarded to EEE MUNGERAs per telephonic coversation with EEE MUNGER problem not resolved.3412-Sep-14RANGLAL1111111111about theft information 1. hari kushwaha 3hp motor without connection.2. ramadhin singh light without connection.3. ramchandra singh light without connection all are resident of village bhekash post akhlaspur ps bhabua distt kaimur. no enquiry done at local level without vigligence.BHABHUAILLEGAL CONNECTION RUNNING(SUPPLY)Intimated to EEE BHABHUA and mail is forwarded to EEE BHABHUAAs per telephonic coversation with EEE BHABUA problem not resolved.3512-Sep-14RAJBANSH PANDEY9453381594

Sir My consumer no is ss92038 my problem not shotout in since march hence my electricity bill not paid regularly . The problem is wrong billing i complaint more time and in my bill shown diffrece redding 1688 , in month of march but this amount is not deducted in my regular bill and my billing comming excess . Sir i request to you kindly deduct amount of diffrence 1688 meter redding in present bill please.

Sasaram WRONG METER READING(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM problem not resolved.3613-Sep-14MANISH KUMAR 8750792407

Dear sir, There is an error in your online billpay system, If i pay late fine for late bill payment, then why again the same bill comes with addition of current bill. you should update your database as per efficient e-bill payment method. and please make control on these types of bill generation error . Regards Manish kumar Sr. System Admin Net Access NoidaAFTER LATE PAYMENT DPS CHARGED ON NEXT BILL(BILLING)Intimated to Senior Manager (Smt.Sangita Prasad) and mail is forwarded to Senior Manager (Smt.Sangita Prasad) 3713-Sep-14WG CDR SK SINGH7042522823Once again I m writing to u to address the issues of extremely inflated bill of jul 14 bill id 20140622209 complaint no,01008140010.The issue is still pending.My mother was away and the house was locked.It needs to be resolved at the earliest as the bills are compounding.I am in armed forces service and currently very busy because of service commitments.please refurbish a regularised reasonable bill so that dues can be cleared.JAMUIBILL NOT REACHEDIntimated to EEE JAMUI and mail is forwarded to EEE JAMUIAs per telephonic coversation with EEE JAMUI problem not resolved.3813-Sep-14RANJEET PRASAD:

Sir Ref- A/c No 010102439246D My burnt electric meter has been replaced with electronic meter on 8.8.2014. But electric bills including arrear bill is not being delivered to me inspite of several request so that it can be deposited. The route no has been wrongly entered in your system as K4-5472600 instead of K4-54752600. I therefore request you to kindly correct the route no and send the electricity bill timely so that it can be deposited. Thanks & RegardsKANKARBAGHCORRECT ROUTE NUMBERIntimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHAs per telephonic coversation with EEE KANKARBAGH problem not resolved.3915-Sep-14LUCAS INDIAN SERVICE LTD.9771348949Respected Sir, We have applied for new service connection on 3rd Sep 2014. Site investigation has been done by Jr. Engineer on 05th Sep2014. After several request and followups we are still to get connection for our office Near Samrat petrol Pump, Transport Nagar, bari Pahari, patna-800007. I have tried to contact and make complain to public grivance cellno0612-2504535 but no one has pickup the phone. Requesting for your attaention in this regards. Thanking you Trully Yours, Ranjit KumarKANKARBAGHNEW SERVICE CONNECTION (BILLING)Intimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHAs per telephonic coversation with EEE KANKARBAGH problem not resolved.4015-Sep-14RESHMA SINGH8051454875Dear Sir I have been submit application at sasaram to change my electric meter dated 2.9.2014 but still no any action taken now please give suggestion what i should do, i am paying every month more than my actual consumptionSasaram CHANGE ELECTRIC METER(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM problem not resolved.4115-Sep-14SUMIT SUKANT9308716058Dear Sir,I would like to bring into you notice that after repeated correction of name and address of my account, i am not getting the electricity bill copy. i had made several complaints regarding this but no action has been taken yet. Kindly take some strong action regarding this.Account No. - 532079Consumer No. - 010102532079KANKARBAGHNAME CORRECTION AND ADDRESS(SUPPLY)Intimated to EEE Kankarbagh and mail is forwarded to EEE KankarbaghAs per telephonic coversation with EEE KANKARBAGH problem not resolved.4215-Sep-14ANIL MEHTA9835587875Respected Sir I have a manufacture unit in Industrial area Fatwa and i m the 11000 kva Consumer... Without any information, tripping and power supply cut problem my production had be effected .. i m going on a very loss & ur triping will destroy me. Therefore i requested you to take there a necessary action to solve these problem... Regards Shivam Polytubes Pvt Ltd Dir: Anil Mehta Indusrial Area Fatwah Patna Mob : 9835587875FATUATRIPPING AND POWE CUT (SUPPLY)Intimated to EEE FATUA and mail is forwarded to EEE FATUAAs per telephonic coversation with EEE FATUA problem not resolved.4315-Sep-14JUNAID AHAD9160999845Customer ID- 010204376516On contacting helpline ,I have been advised to meet S.D.O, without even listening to the complain and understanding the query, they simply advise to meet the higher authority which is not acceptable.If you are carry forwarding the previous bill to the current one,it is your responsibility to make it right. Please look into this and advise your team, such mishap should not happen it it does please make correction from your end.DANAPURarrear in next billmail send to consumer As per telephonic coversation with EEE DANAPUR problem not resolved.4417-Sep-14UPENDRA RAY8877292146Dear Sir,humare village simariya mai 63KB ka transferm hai 150 ghar jalta hai jisse upkaran mai lod nhi milta hai ese nidan kiya jaye.CIRCLE-MUNGER,DIVISON-JAMUI,SUB-DIVISON-JHAJHA,SECTION-SONO,P.S.S-CHAKAI-1 MAI SARAWAN FIDDER SIMARIYA VILLAGEJAMUIUPDATION OF LOAD OF TRANSFORMER 63KVAIntimated to EEE JAMUI and CE (RE) and mail is also forwardedAs per telephonic coversation with EEE JAMUI problem has not resolved.4517-Sep-14DEVENDRA PRASAD SINGH8986969509I HAVE APPLIED A ONLINE COMPLAIN FOR WRONG BILLING. BUT STILL THERE IS NO ANY SOLUTION FOR MY PROBLEM, ONLINE COMPLAIN NO.O1507140008, DATED 15/07/2014. KINDLY COMPLETE MY JOB AS SOON AS POSSIBLE.ARADOUBLE BILL ISSUE OF SAME CONSUMERIntimated to EEE ARA and mail is also forwardedAs per telephonic coversation with EEE ARA problem has not resolved.4617-Sep-14MUKESH KUMAR SINGH9334196432Sir,i am Mukesh Kumar from navinagar Aurangabad.ihave get ellectric connection in 7feb 2014 but i have not got my bijli bill.so i request you sir please help me . thank you.AURANGABADBILL NOT GENERATED FROM DATE OF CONNECTION.Intimated to EEE AURANGABAD and mail is also forwardedAs per telephonic coversation with EEE AURANGABAD problem has not resolved.4718-Sep-14DHARMENDRA KUMAR9934769269Respected sir/maidam I lives in bharmpur south of patna central school patnaNh.Behind only 400 meter distance of patna Nh. But the are are not available transformer and electricity pole and conductor Pl help urgentKANKARBAGH ELECRICITY SERVICE NOT AVAILABLEIntimated to EEE KANKARBAGH and mail is also forwardedAs per telephonic coversation with EEE KANKARBAGH problem has not resolved.4818-Sep-14MADAN KUMAR9798006001

i am from gardanibagh division. my account id is 010205205631. i do not get my electricity bill on time. This time, the meter reader has come after two months. because of this i have to pay a huge amount of bill.and because of late reading, my electricity charged are also more than the usual rate. please do the needful. thankingGARDANIBAGHBILL NOT GERERATED MONTHLYIntimated to AEE(REV.) GARDANIBAGH and mail is also forwardedResolved-consumer's bill issue every month up to july-14 and next bill issue in sep-14.now consumr has been covenced byAEE(REV) GARDANIBAGH for regular bill issue.4918-Sep-14NIRMAL KISHORE SHARMA9473088828dear sir, this mail is regarding correction of elect. bill dated 26-7-2014, Cons. code-010104255179, Bill ID-201406104255179. The above domestic elect. bill has been given for Rs. 47,654/- which is not correct. We have been paying the electric bill regularly. In this regard we have written an appl. to EEE, Gulzarbagh Div. dtd. 20/8/14. I also personally mate many times to Ms.DeepShikha(AEE) Ashok(Com. Sec.) Md.RizwanAhmad(EEE). But there is no response given by the them. Plz. do necessary actionGULZARBAGHBILL CORRECTIONIntimated to EEE AND AEE(REV.) GULZARBAGH and mail is also forwardedResolved:-After meter changing wrong reading charged .now wrong that reading corrected and revise bill issued.5018-Sep-14DEVA NAND SAGAR9661348984The online bill system is not uploaded with new bills, it is upto 04/2014 as I check for GAYA(R).GAYA (RURAL)ONLINE BILL NOT UPLOADEDIntimated to EEE GAYA (RURAL) AND SENIOR MANAGER and mail is also forwardedAs per telephonic coversation with EEE GAYA (RURAL) problem not resolved.

Sheet2 Complain Recieved on Email id - response.sbpdcl@gmail.comDateCosumer's NameMobile NumberConcerning Division/Sub-DivisionResolved/Un-resolved27-Aug-14ABHISHEK SINHARajiv Nagar29-Aug-14RAKESH KUMARHilsa29-Aug-14B K THAKURHanuman nagar(Kankarbagh)29-Aug-14JAI BANSH PANDEYSasaram 30-Aug-14RAJESH KUMAR NIRALAHilsa30-Aug-14Dr. A.N SAHAYSarai Nath Nagar30-Aug-14KRISHNADEHRI30-Aug-14LALIT KR.MISHRAARRAH30-Aug-14ABHAY KUMARNEW CAPITAL30-Aug-14VIVEK KUMAR UPADHYAY30-Aug-14ARJANI KUMAR TIWARI ARA30-Aug-14RAKESH KUMAR VERMANAWADA30-Aug-14VISHWAJEET KUMARJAMALPUR30-Aug-14PANNA DEVIBUXAR31-Aug-14NUTANIGIMS1-Sep-14MANFORCE9709638980BIHARSHARIF1-Sep-14BASANT KUMAR SHARMA9470053198GAYA1-Sep-14MANISH KUMAR SHARMA9386378942MANER1-Sep-14RAJESH KUMAR NIRALA9430055655NALANDA2-Sep-14MD.JASIMUDIN9702983217RAJOULI1-Sep-14PANKAJ KISHORE9308409865DAKBUNGLOW2-Sep-14RAJESH KUMAR9019621376BHAGALPUR2-Sep-14SHIV KANT KUMAR9934962273KANKARBAGH3-Sep-14SANJAY KUMAR SINGH9430061525DANAPUR3-Sep-14NAND KISHORE PRASAD9334022506BANKIPUR4-Sep-14PRASHANT KUMAR9931010000KANKARBAGH4-Sep-14RAM VALLABH TRIGUNAYAT9955647392AURANGABAD4-Sep-14AMIT ROY9431014035KANKARBAGH4-Sep-14RAVI RANJAN7079523180BIHARSHARIF5-Sep-14JN LAL9431025941NEW CAPITAL5-Sep-14BISHWAKARMA SINGH9327016333BUXAR 5-Sep-14AMITABH9097612522AURANGABAD5-Sep-14DR.K.B.SINHA9431444880ARA6-Sep-14PANKAJ SINGH9431662177KANKARBAGH6-Sep-14RAKESH KUMAR7542909533BUXUR6-Sep-14DASHARATH SHARMA9974182725BARH7-Sep-14DR.BAIDHYANATH JHA9234757081NEW CAPITAL7-Sep-14MANOJ RANJAN9771452192NEW CAPITAL8-Sep-14BALLABHA SHARMA9934571795JEHANABAD8-Sep-14RAVI RANJAN VARMA9955159914DEHRI8-Sep-14NEERAJ KUMAR SINHA9852227918JEHANABAD8-Sep-14SHIV KANT KUMAR9934962273ARWAL9-Sep-14SMT. KANAK9431058274SASARAM 9-Sep-14RAVI SHANKAR SINGH912244552610-Sep-14PUSHPENDRA KUMAR SINGH8581910057BHOJPUR(ARA)10-Sep-14HRISHIKESH KUMAR9334455755RAJENDRA NAGAR10-Sep-14KHURSHID ANWAR MALLIK8083383463JEHANABAD10-Sep-14RAJAN KUMAR RAY9431870000DANAPUR10-Sep-14RAMESH KUMAR HUF9430246026KANKARBAGH11-Sep-14TARIQUE BIN AKHTER9304858372DAKBUNGLOW11-Sep-14MD.TAJ ANSARI9304295570NAWADA11-Sep-14AMRISHA8051523334MUNGER11-Sep-14MD.IRFAN9934286822BHAGALPUR RURAL11-Sep-14SHASHIKANT SINGH9430929812BUXAR12-Sep-14ALOK KUMAR SINGH9308584916Sasaram 12-Sep-14PAWAN KUMAR9654187345Sasaram 12-Sep-14DR.JK VERMA9430954439GARDANIBAGH12-Sep-14UMA SHANKAR PATHAK9891611025MUNGER12-Sep-14RANGLAL1111111111BHABHUA12-Sep-14RAJBANSH PANDEY9453381594Sasaram 13-Sep-14MANISH KUMAR 875079240713-Sep-14WG CDR SK SINGH7042522823JAMUI13-Sep-14RANJEET PRASADKANKARBAGH15-Sep-14LUCAS INDIAN SERVICE LTD.9771348949KANKARBAGH15-Sep-14RESHMA SINGH8051454875Sasaram 15-Sep-14SUMIT SUKANT9308716058KANKARBAGH15-Sep-14ANIL MEHTA9835587875FATUA15-Sep-14JUNAID AHAD9160999845DANAPUR

Sheet3

Sheet4

Sheet5 Complain Recieved on Email id - response.sbpdcl@gmail.com of month sept-2014

NO. OF COMPLAINRESOLVEDNOT-RESOLVED591148

Sheet6 Status of Complain Recieved on Email id - response.sbpdcl@gmail.com

SL.NO.Name of DivisionResolved Not-ResolvedTotal1ARANIL222ARWALNIL113AURANGABADNIL334BARHNIL115BANKIPUR1NIL16BHABUANIL227BHAGALPURNIL118BHAGALPUR RURALNIL119BIHAR SARIF13410BIHTA1NIL111BUXUR NIL3312DAKBUNGLOW2nil213DANAPUR 21314DEHRINIL1115FATUANIL1116GARDANIBAGH11217GAYA NIL1118GAYA RURALNIL1119GULZARBAGH1NIL120JAMUINIL2221JEHANABADNIL3322KANKARBAGH35823MUNGERNIL3324NAWADANIL2225NEW CAPITAL3NIL326RAJENDRANAGARNIL1127SASARAMNIL55TOTAL154459

Sheet7 Status of Complain Recieved on Email id - response.sbpdcl@gmail.comSL NO.DATECONSUMER'S NAMEMOBILE NO.COMPLAINE DETAILSRELATED DIVISIONNATURE OF COMPLAINFORWARDED TO CONCERNED OFFICERSCOMPLIANCE11-Sep-14MANFORCE9709638980BIHAR SHARIF DIV KE MANFORCE KO 4 MONTH KA PAYMENT NAHI MILA HAI,PLZ HELP KAREBIHARSHARIFOtherIntimated to Senior Manager(finanace&accounts)and mail is also forwarded to Senior Manager(finance&accounts) Resolved-payment has been given21-Sep-14MANISH KUMAR SHARMA9386378942sir,i am extremely very fadeup by ur maner sdo electric.When he talk to me after complaint he assure me plz. came maner office i personally resolve ur meter wrong reading entry in bill issue.But three times i went maner but today he meet me and he say no any accountant here so u pay approximately amt.2000/- but my problem not resolve. i pay 2000/- Rs/- but i am very fadeup with Maner sdo attitude.i lossed my office attendence but no body help me.so sir immediate action about it.thanksMANERBillingIntimated to EEE Bihta and mail is also forwarded to EEE BihtaResolved:-Energy bill of said consumer has been corrected.31-Sep-14PANKAJ KISHORE9308409865

in the golghar park road under the dakbunglow division there is electric pole surroundigs by tree .the leaf of tree always disturb the main line number of times touch the wire &its spark and there is so many connection through this electric pole which is always disturb the normal life, so kindly pay attention on this issue to avoid the accidentDAKBUNGLOWSupplyIntimated to EEE Dakbunglow and mail is forwarded to EEE DakbunglowResolved:-Tree has been cut but wire has not been replaced.43-Sep-14SANJAY KUMAR SINGH9430061525Dear Sir, Despite online payment of bill for July 2014 for Rs.2194/- on 26/07/2014 vide receipt no 126071401936 arrear has been added in my bill of Aug 2014. I pray your good office to help in getting this bill corrected to enable me to pay the cuurent bill at the earliest. Regards sanjay kumar Singh A/c No 010204237443 Danapur DivisionDANAPURBillingIntimated to EEE Danapur and mail is forwarded to EEE DanapurResolved-Payment has been adjested and bill rectified.53-Sep-14NAND KISHORE PRASAD9334022506Reference complain no.02408140012.Demand for August14 raised 330 units, though entire family is temporarily away since june 14. At any yard stick 330 units could not be consumed. Requested for metere change but no response.con no.010101348963.BANKIPURSupplyIntimated to EEE BANKIPUR and mail is forwarded to EEE BANKIPURResolved-As per EEE Bankipur meter has been changed.64-Sep-14PRASHANT KUMAR9931010000

Dear Sir Myself has submitted a written complaint to AE Revenue at Kankerbagh Patna for Rectification of my Name and My Father name on Monthly Electricity Bill.But today i reecived last month Bill same same error is refelecting again.When enquired JE IT at kankerbagh she siad i have no time,even there is forwarding from AE Revenue for rectification as soon as possible.Please help me to sort out this minor issue. C Code-010102548946,Name-Prashant Kumar,S/O-Shiv Kumar GuptaKANKARBAGHBillingIntimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHResolved:-As per AEE/REV Kankarbagh name and father's name has been corrected.75-Sep-14JN LAL9431025941I am residing in a rented flat.Elec consumer no 010201245478 Got physical Bill for Aug 2014 I pay bill online But the bill not showing on online payment portal Make arrangement that it appear online before sending physical bill to consume YOU WILL START GETTING PAYMENT FROM A CUSTOMER LIKE ME.NEW CAPITALOnline Paymentproper information regarding online bill is intimated to cosumer and mail is also forwarded to consumer.Resolved-Proper information has been intimated to consumer.86-Sep-14PANKAJ SINGH9431662177Lt wire 4f par jhul raha hai. Written complain ke baad bhi thik nahi kiya ja raha hai. Nalanda vihar colony dhanki near raj milk factory Kumhrar patna.KANKARBAGHSupplyIntimated to EEE KANKARBAGH and mail is also forwarded to EEE KANKARBAGH Resolved:-As per EEE/Kankarbagh problem has been resolved.97-Sep-14DR.BAIDHYANATH JHA9234757081dear sir,my account no is 010201344877,new capital region patna.I am regularly paying the bill until month7,2014 Ipaid Rs497 Receipt no123071401292.Now in month8,2014 I have been given a bill for 2169 units electricity consumption with previous meter reading as zero, bill id201408201344877.My house is vacant and locked and paying the basic electric charges every month by net banking.BUTsurprisingly they have given wrong meter reading and incorrect billing.therefore I request you to correct itNEW CAPITALBillingIntimated to EEE NEW CAPITAL and mail is also forwarded to EEE NEW CAPITALResolved:- wrong reading corrected and revised bill issued.1010-Sep-14RAJAN KUMAR RAY9431870000Res.Sir, Please arrange corrected energy bill for my connection ID 010204513817 DANAPUR I already pay Rs.4503 by online dt.31.07.2014 and by cash on collection counter Rs.2600 date 28.08.2014. My both above payment not adjust in account. Please inform can the work be done without paying bribe . Thanks. Regards RajanDANAPURPAYMENT ONLINE(BILLING)Intimated to EEE Danapur and mail is forwarded to EEE DanapurResolved:Both payment adjested in consumer's bill.1118-Sep-14MADAN KUMAR9798006001

i am from gardanibagh division. my account id is 010205205631. i do not get my electricity bill on time. This time, the meter reader has come after two months. because of this i have to pay a huge amount of bill.and because of late reading, my electricity charged are also more than the usual rate. please do the needful. thankingGARDANIBAGHBILL NOT GERERATED MONTHLYIntimated to AEE(REV.) GARDANIBAGH and mail is also forwardedResolved-consumer's bill issue every month up to july-14 and next bill issue in sep-14.now consumr has been covenced byAEE(REV) GARDANIBAGH for regular bill issue.1218-Sep-14NIRMAL KISHORE SHARMA9473088828dear sir, this mail is regarding correction of elect. bill dated 26-7-2014, Cons. code-010104255179, Bill ID-201406104255179. The above domestic elect. bill has been given for Rs. 47,654/- which is not correct. We have been paying the electric bill regularly. In this regard we have written an appl. to EEE, Gulzarbagh Div. dtd. 20/8/14. I also personally mate many times to Ms.DeepShikha(AEE) Ashok(Com. Sec.) Md.RizwanAhmad(EEE). But there is no response given by the them. Plz. do necessary actionGULZARBAGHBILL CORRECTIONIntimated to EEE AND AEE(REV.) GULZARBAGH and mail is also forwardedResolved:-After meter changing wrong reading charged .now wrong that reading corrected and revise bill issued.137-Sep-14MANOJ RANJAN9771452192Dear sir, filed a written application regarding wrong billing of my energy meter and again lodged an online complaint whose complaint ID is O3108140008. but till now no rectification has been done. I m a consumer of New Capital area and my consumer ID is 010201518243.Pl. arrange to rectify the problem so that I could pay my energy bill as early as possible and make me free from the huge burden of bill. Thanking youNEW CAPITALBillingIntimated to EEE NC and mail is also forwarded to EEE NCResolved:- wrong reading corrected and revised bill issued.1411-Sep-14TARIQUE BIN AKHTER9304858372URGENT Location : Hira lal lane lodipore Patna. Recently I have found that electric power cable have been hung on my walls private steel bracket along with cable tv and its instrument . It is a matter of high human life risk. More serious now I observed that they are digging pit for erecting electric poles on my private land . My map has been recognized by the Honorable High Court as genuinDAKBUNGLOWLT CABLE HUNG ONWALL(SUPPLY)Intimated to EEE DAKBUNGLOW and mail is forwarded to EEE DAKBUNGLOWResolved--As per telephonic coversation with EEE Dakbunglow on dated 26.9.2014, LT Line have to be constructed in the near by area but there is objection in pitching of the pole. However the said cable is insulated and covered and run from insulater which is safe.1515-Sep-14LUCAS INDIAN SERVICE LTD.9771348949Respected Sir, We have applied for new service connection on 3rd Sep 2014. Site investigation has been done by Jr. Engineer on 05th Sep2014. After several request and followups we are still to get connection for our office Near Samrat petrol Pump, Transport Nagar, bari Pahari, patna-800007. I have tried to contact and make complain to public grivance cellno0612-2504535 but no one has pickup the phone. Requesting for your attaention in this regards. Thanking you Trully Yours, Ranjit KumarKANKARBAGHNEW SERVICE CONNECTION (BILLING)Intimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHResolved--As per telephonic coversation with EEE KANKARBAGH on dated026.9.2014 Connection has been made.

Sheet8 Status of Complain Recieved on Email id - response.sbpdcl@gmail.comSL NO.DATECONSUMER'S NAMEMOBILE NO.COMPLAINE DETAILSRELATED DIVISIONNATURE OF COMPLAINFORWARDED TO CONCERNED OFFICERSCOMPLIANCE11-Sep-14BASANT KUMAR SHARMA9470053198Gaya Complaint No 31 dt 31/09/14. Jumper detached. Living without water and light. No action taken in 24 hours. Number of responsible local officials not available/not provided by complaint office. State of lawlessness prevailing in SBPDL Gaya. Please take immediate remedial action.GAYASupplyIntimated to ESE Gaya and mail is also forwarded to ESE GayaAgain intimated on dated 20/9/14 and 24/09/2014 but not resolved. 21-Sep-14RAJESH KUMAR NIRALA9430055655Respected Sir/Madam, I want to draw your kind attention towards village Salempur, Block-karaiparsurai - 801304, Nalanda (Bihar), which come under, sub division office Hilsa-801302, Nalanda, Bihar. In the village Salempur, power is being given from1 year. But 16 Kv burnt old transformer is not being upgraded to 120 Kv till date because of which villagers including students facing a lot of problems from more than 1 year.kindly upgrade 16 Kv burnt transformer to 120 Kv at the earliest.NALANDAUpgradation of burnt transformerIntimated to EEE Biharsharif and CE (RE) and mail is also forwarded to EEE Biharsharif and CE (RE).Again intimated on dated 20/9/14 but not resolved.32-Sep-14MD.JASIMUDIN9702983217Dear sir request for new miter connection ragister.but not have consumer nember date 27/03/2014 division Rajouli village : thali khurd sughadi nawadaRAJOULINew Service Connection(Supply)Intimated to EEE Nawada and mail is provided to EEE NawadaAgain intimated on dated 20/9/14 but not resolved.42-Sep-14RAJESH KUMAR9019621376SIR , REGARDING A DEFECTIVE METER I HAVE GIVEN SO MANY COMPLAINT FROM JEE TO HIGHER AUTHORITY. BUT I DIDNT GET SOLUTION, SO FINALLY I M SENDING THIS MESSAGE TO YOU. HOPE U WILL DO SOMETHING REGARDING THIS. MY LAST COMPLAINT ID IS O2208140014. THANKING YOUBHAGALPURMeter changeIntimated to EEE Bhagalpur and mail is forwarded to EEE BhagalpurAgain intimated on dated 20/9/14 54-Sep-14RAM VALLABH TRIGUNAYAT9955647392bijli bil galat aane ke sambandh me. mai ramaballabh trigunayat at-baluganj daudnagar,aurangabad (bihar)mo.9955647392consumar id - AU27285 hai.mera bill bhi galat hai aur mitar reeding bhi galat haijiske sudhar ke liye mai SDO daudnagar ko mah feb me aavedan de kar bil chukta kar ke meetar sudhar ke liye kaha lekin abhi tak na bill sudhra aur na hi meetar reedig .Ab aap hi is ka nidan kren.AURANGABADBillingIntimated to EEE AURANGABAD and mail is forwarded to EEE AURANGABADAs per telephonic convrsation with EEE Aurangabad On dated 24.9.2014 problem has not been Resolved.64-Sep-14AMIT ROY9431014035

Due to heavy rain during 14th aug14 a tree fall on high tension wire on the crossing of road no 10 and road no 10A due to that the service line also damaged in that area the electrician on that moment of time manage to solve the issue by connecting temporary line as they said high tension wire would be repair properly now after 25 days nothing has happened & due to that huge voltage fluctuation is happening in this area, requesting you to kindly look in to the matter to solve the issueKANKARBAGHSupplyIntimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHAs per EEE Kankarbagh on dated 24.9.2014 problem has not been resolved. 74-Sep-14RAVI RANJAN7079523180Dear Madam, I am resident of village Barah, we need new power connection for irrigate our fields but here in biharsharif lots of difficulties to submit power connection form, even they are not accepting our form. Neither the "Apply for a new connection online" working in official website. Please help us, farmers will be very grateful to get your help regarding this.BIHARSHARIFNew ConnectionIntimated to EEE BIHARSHARIF and mail is forwarded to EEE BIHARSHARIFAgain intemated on dated 20/9/14 85-Sep-14BISHWAKARMA SINGH9327016333

R/SIR, MY VILLAGE NAME IS KANT .POST BRAHAMPUR ,DIST BUXAR ,BIHAR ,PIN 802112,MANY POPULE HAVE ELECT CANNACTION.BUT NO ANY HAVE MITTER.BEACUSE ELECT WIRE AND POLL NOT PROPPR.SO I REQUEST TO YOU.DO THIS NEEDFULLAND NASSERY ACTION. THANKS .PLZ FRY.BUXAR SupplyIntimated to EEE Buxar and ESE ARA and mail is also forwarded to EEE Buxar and ESE ARA As per telephonic coversation with EEE Buxur on dt-24/09/2014 problem not resolved.95-Sep-14AMITABH9097612522sir aurangabad bihar my bill not delivad in homeAURANGABADBillingIntimated to EEE Aurangabad and mail is forwarded to EEE AURANGABADAs per telephonic coversation with EEE aurangabad on dt-24/09/2014 problem not resolved.105-Sep-14DR.K.B.SINHA9431444880Dear Sir, consumer no 3907866 and3903691 are in my premises. Your bills are paid online. Website displays only May2014 bills. bill for June and July 2014 have not been posted on SBPDCL website. No bill received. I have bells been paying bill well before last day. This time now defaulter with penalties. Early solution expectedARABillingIntimated to EEE ARA and mail is also forwarded to EEE ARA As per telephonic coversation with EEE ARA on dt-24/09/2014 problem not resolved.116-Sep-14RAKESH KUMAR7542909533Madam I am from village Pokharaha Tola in Buxar district of Bihar.Electric connections have been provided to east and west tolas of my village two years back by the local officials of the company after taking considerations but around 70 house holds of my tola are being denied connection as the people from my tola have refused to give any consideration. I have written several letters to your office but my village is still in dark. Please Help .BUXURNew ConnectionIntimated to EEE Buxar and ESE ARA and mail is also forwarded to EEE Buxar and ESE ARA As per telephonic coversation with EEE BUXUR on dated 25.9.2014 problem not resolved.126-Sep-14DASHARATH SHARMA9974182725Respected sir, my consumer account no is 1217494.I made an online payment of Rs 10611. on 25 Aug 2113 from my son SBI Ac No 30601634181. The deposited amount does not reflects in my current bill.In this regard, I talked to department head accounts SMT SANGEETA MADAM many times and as per her instruction I provided details of transaction through SMS many times but the problem is not Resolved regards Dasharath SharmaBARHBillingIntimated to EEE Barh and mail is also forwarded to EEE Barh As per telephonic coversation with EEE BARH on dared 25.9.2014 problem not resolved.138-Sep-14BALLABHA SHARMA9934571795Sir, I have paid Rs. bill of 177 and Rs. 179 for the month of June and July 2014 through internet vide Money Receipt No. SBBD1000000000235 and SBBD10000000004284. But a sms of due amount has been received and wrong billing for the month of august has been made. I request you to kindly take necessary actionJEHANABADBillingIntimated to EEE JEHANABAD and mail is also forwarded to EEE JEHANABADAs per telephonic coversation with EEE JAHANABAD on dated 24.9.2014 problem not resolved.148-Sep-14RAVI RANJAN VARMA9955159914Dear Sir, My consumer ID is 100377524,Dehri division.A/C NO- is-DN74155,i HAVE BEEN ASKED TO PAY RS 839.00 FOR AUG/2014.i HAVE PAID ONLINE ALL BILLS.LAST BILL OF RS.355 WAS PAID VIA-TRANSACTION REF. NO-SB6668818483.Pl see.DEHRIBillingIntimated to EEE DEHRI and mail is also forwarded to EEE DEHRIAs per telephonic coversation with EEE DEHRI on dated 25.9.2014 problem not resolved.158-Sep-14NEERAJ KUMAR SINHA9852227918Resp, sir/madam I heambrly say to u, i hve not found of bijali bill on the laxt 04-05 month Connection no-dj 62702,Area- jehanabad circle town. so sir pls send my monthly bill. wth Regrd neeraj kr sinha loknagar jaehanabad. Connection no-dj 62702JEHANABADBillingIntimated to EEE JEHANABAD and mail is also forwarded to EEE JEHANABADAs per telephonic coversation with EEE JEHANABAD on dated 23.9.2014 problem not resolved.168-Sep-14SHIV KANT KUMAR9934962273Dear Sir Thanks for your valuable support.Here i would like to confirm my account details as ; name :- shivkant kumar s/o- lt arjun dwivedi kurtha Dist- arwal pin code-804421 Div : Arwal Account No- Aw35328, previous Div - Jehanabad and Account No:- DJ35328/ATH1120, when i pay the amount of Rs 3199/- on August 14,2013 and website: www.bsebbills.org. after that SBPDCL website come into effect. you are requested to kindly look into the matter because an amount of interest will be charged each month.

ARWALBillingIntimated to EEE ARWAL and mail is also forwarded to EEE ARWALAs per telephonic coversation with EEE ARWAL on dated 25.9.2014 problem not Resolved.179-Sep-14SMT. KANAK9431058274Sir The consumer No.SS13392 is in the name of my mother Pyari Devi in my house at Sasaram. The said house is mutated in my name at Sasaram Nagarpalika and circle office. I am paying the holding tax. Satish Kumar S/o Ramkaval Singh Vill. Naraina P.S.Chenari Dist.Rohtas and Devendra Kumar S/o Late Basavan Ram Vill.Babhavanpurva P.O.Karup Dist.Rohtas are illegally consuming electricity for domestic and commercial purpose in house .I have given written complaint in March14 and Aug14.SASARAM MOTATION(SUPPLY)Intimated to EEE SASARAM and mail is also forwarded to EEE SASARAM As per telephonic coversation with EEE SASARAM on dated 24.9.2014 problem not Resolved.189-Sep-14RAVI SHANKAR SINGH9122445526Dear Sir/Mam i had apply for a new electricity connection to junior electrical engineer sbpdcl office pusauli and paid Rs. 75 for processing charge at kudra electricity office on 27/11/2013, receipt cum service connection no. 340975, but i did not get the connection till date. request you to please look into this and take strict action against concerned officerBHABHUA1ST BILL ISSUE(BILLING)Intimated to EEE BHABHUA and mail is also forwarded to EEE BHABHUAAs per telephonic coversation with EEE BHABHUA on dated 24.9.2014 problem not Resolved.1910-Sep-14PUSHPENDRA KUMAR SINGH8581910057sirI beg to register a report of irregularity in electricity pole allocation in gaghargram panchhayat. you are requested to please take action against this.your faithfullypushpendar kumar singhVILL-PAITHANPURPOST-BELGHAT BALLUANDIST-BHOJPURBHOJPUR(ARA)ALLOTMENT OF POLL(SUPPLY)Intimated to EEE BHOJPUR(ARA) and mail is forwarded to EEE BHOJPUR(ARA)As per telephonic coversation with EEE BHOJPUR(ARA) on dated 25.902014 problem not Resolved.2010-Sep-14HRISHIKESH KUMAR9334455755Due to heavy rain during 14th aug14 a tree fall on high tension wire on the crossing of road no 10 and road no 10A due to that the service line also damaged in that area the electrician on that moment of time manage to solve the issue by connecting temporary line as they said high tension wire would be repair properly now after 25 days nothing has happened & due to that huge voltage fluctuation is happening in this area, requesting you to kindly look in to the matter to solve the issueRAJENDRA NAGARFALL OF LT WIRE ON ROAD(SUPPLY)Intimated to EEE RAJENDRA NAGAR and mail is forwarded to EEE RAJENDRA NAGARAs per telephonic coversation with EEE RAJENDRA NAGAR on dated 24.9.2014problem not resolved.2110-Sep-14KHURSHID ANWAR MALLIK8083383463Sir,my cosumer id is DJ53242,jehanabad division.I got my bill for the month of May 14 was around Rs 17000/_ and meter reading shown in bill was 4848 units upto 31 May whereas meter reading in previous bill upto 01 May was 1725 units.but till today my meter reading is around 2000units.This blunder is comitted even though photograph of reading is also being taken.I complained this matter to SDE jehanabad and online vide comp no.o1908140013 dt.19 Aug.But nothing has been done.kindly do the needful.JEHANABADMETER READING(BILLINGIntimated to EEE JEHANABAD and mail is forwarded to EEE JEHANABADAs per telephonic coversation with EEE JEHANABAD on dated 25.9.2014 problem not resolved.2210-Sep-14RAMESH KUMAR HUF9430246026 0 1800 3456 198 . CSCIL IGNORE - 2012 0010102480143 010102480142 CSCL 1 KANKARBAGHMETER READING(BILLINGIntimated to EEE Kankarbagh and mail is forwarded to EEE KankarbaghAs per telephonic coversation with AEE/REV Kankarbagh on dated 25.9.2014 problem has not been resolved.2311-Sep-14MD.TAJ ANSARI9304295570Sir,I am receiving wrong bill against my consumer number. Total amount for 3 months are rupees 5700. I hav only 1.00 KW load and not using Air condition or other high electricity consumption gadgets. The total amount is too high against my consumer number and I am not capable for payment. I am requesting you kindly check it and provide me correct bill so that I could be able to pay the correct amount.My Consumer ID is NA23878 & Account No. is NWT5063.Thank You.Md. Taj AnsariMod. 9304295570NAWADAWRONG BILL(BILLING)Intimated to EEE NAWADA and mail is forwarded to EEE NAWADAAs per telephonic coversation with EEE NAWADA ON DATED 25.9.2014 problem not resolved.2411-Sep-14AMRISHA8051523334Dear Sir, We have already given complaint three & four times from June with all documents to your Elect. dept. in Munger Subd. for correction of Meter reading & Bill, but till date no any response form your side. You are requested to give the order to correction of Meter reading & Bill. With warm Regards, Bimala Devi, Bindwara (B.T) 08051523334 jyotiamrisha90@gmail.com Consumer ID: 30690/MP/DS/9219MUNGERMETER READING(BILLING)Intimated to EEE MUNGER and mail is forwarded to EEE MUNGERAs per telephonic coversation with EEE MUNGER ON DATED 25.9.2014 problem not resolved.2511-Sep-14MD.IRFAN9934286822Respected Sir, I would like to inform that i have an electricity domestic conncetion and My consumer no is-32142/YD/DS/3763/A. I have paid timly all bill as aug-14 but i m surprise to see the bill of sep-14 which show dues amount of rs. 7698.92. while i have paid also a due amount of 7526/- rs. by the reciept no.104091400685. So kindly look into the matter seriously & correct my bill unless i will be force to go consumer court. ThanksBHAGALPUR RURALPAYMENT ONLINE(BILLING)Intimated to EEE BHAGALPUR RURAL and mail is forwarded to EEE BHAGALPUR RURALAs per telephonic coversation with EEE BHAGALPUR RURAL on dated025.9.2014 problem not resolved.2611-Sep-14SHASHIKANT SINGH9430929812Dear sir,Kindly i have to inform that my consumer id.is 1983.from time to time i pay my bill regularly.I did not know that there are two connection,s named domestic & commercial.I am a domestic user.Sujit kumar je electricty chausa buxar has logged a fir before me for commercial connection and fined amounting 68911.00rs.Kindly verify my domestic connection from any competent authority outside buxar supply division. For this i am grateful to you.Kindly solve my problem as soon as possibleBUXARVERIFY DOMESTIC CONNECTION(BILLING)Intimated to EEE BUXAR and mail is forwarded to EEE BUXARAs per telephonic coversation with EEE BUXUR on dated025.9.2014 problem not resolved.2712-Sep-14ALOK KUMAR SINGH9308584916Dear Sir, My Consumer Id is SS33186, Address:-- Banke Bihari Singh, Near Gita Ghat Ashram, Gopalganj, Sasaram. Earlier upto july month electricity bill was correst but in the month of August METER READER has noted wrong figure or there is technical fault ion the Meter so that a huge amount of Bill has been send to me , Please rectify it immediately please.With regardsAlok K Singh9308584916Sasaram METER READS ABNORMALLY(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM on dated025.9.2014 problem not resolved.2812-Sep-14PAWAN KUMAR9654187345Dear sir, My customer id is SS-13714.Mode Of billing is average and not by meter reading.I had already complain to the concerning department but no action is taken.I request you to do the needful.Sasaram METER READING(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM on dated025.9.2014 problem not resolved.2912-Sep-14DR.JK VERMA9430954439There is an electricity connection in thye name of my son Anupam Kishore at Anurag Opp. B.K.Dutt Lane, New Jakkanpur connection no. 010205524961. The premises is closed since after a week of taking connection. Bill for August showed energy consumption of 438 units. The current even as on today is only o1(one) unit. Please correct my bill and take disciplinary action against the meter reader.GARDANIBAGHMETER READING(BILLING)Intimated to EEE GARDANIBAGH and mail is forwarded to EEE GARDANIBAGH As per telephonic coversation with JEE (IT) GARDANIBAGH on dated025.9.2014 problem not resolved.3012-Sep-14UMA SHANKAR PATHAK9891611025Dear Sir / Madam, With reference to Consumer ID : 28080/JM/DS/10512, Bill for August 2014 is calculated as 150.74 (Including arrear). I have already paid Rs 75/- on 5th of September vide receipt No-105091400129 online for the month of July 2014. Again, it has been added to my bill in the month of August. Therefore, I request you to look into the matter and send me a copy of fresh bill. Thanking you Uma Shanker Pathak 09891611025MUNGERPAYMENT (BILLING)Intimated to EEE MUNGER and mail is forwarded to EEE MUNGERAs per telephonic coversation with EEE MUNGER on dated025.9.2014 problem not resolved.3112-Sep-14RANGLAL1111111111about theft information 1. hari kushwaha 3hp motor without connection.2. ramadhin singh light without connection.3. ramchandra singh light without connection all are resident of village bhekash post akhlaspur ps bhabua distt kaimur. no enquiry done at local level without vigligence.BHABHUAILLEGAL CONNECTION RUNNING(SUPPLY)Intimated to EEE BHABHUA and mail is forwarded to EEE BHABHUAAs per telephonic coversation with EEE BHABUA on dated025.9.2014 problem not resolved.3212-Sep-14RAJBANSH PANDEY9453381594

Sir My consumer no is ss92038 my problem not shotout in since march hence my electricity bill not paid regularly . The problem is wrong billing i complaint more time and in my bill shown diffrece redding 1688 , in month of march but this amount is not deducted in my regular bill and my billing comming excess . Sir i request to you kindly deduct amount of diffrence 1688 meter redding in present bill please.

Sasaram WRONG METER READING(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM on dated025.9.2014 problem not resolved.3313-Sep-14MANISH KUMAR 8750792407

Dear sir, There is an error in your online billpay system, If i pay late fine for late bill payment, then why again the same bill comes with addition of current bill. you should update your database as per efficient e-bill payment method. and please make control on these types of bill generation error . Regards Manish kumar Sr. System Admin Net Access NoidaMANERAFTER LATE PAYMENT DPS CHARGED ON NEXT BILL(BILLING)Intimated to Senior Manager (Smt.Sangita Prasad) and mail is forwarded to Senior Manager (Smt.Sangita Prasad) 3413-Sep-14WG CDR SK SINGH7042522823Once again I m writing to u to address the issues of extremely inflated bill of jul 14 bill id 20140622209 complaint no,01008140010.The issue is still pending.My mother was away and the house was locked.It needs to be resolved at the earliest as the bills are compounding.I am in armed forces service and currently very busy because of service commitments.please refurbish a regularised reasonable bill so that dues can be cleared.JAMUIBILL NOT REACHEDIntimated to EEE JAMUI and mail is forwarded to EEE JAMUIAs per telephonic coversation with EEE JAMUI on dated025.9.2014 problem not resolved.3513-Sep-14RANJEET PRASAD:

Sir Ref- A/c No 010102439246D My burnt electric meter has been replaced with electronic meter on 8.8.2014. But electric bills including arrear bill is not being delivered to me inspite of several request so that it can be deposited. The route no has been wrongly entered in your system as K4-5472600 instead of K4-54752600. I therefore request you to kindly correct the route no and send the electricity bill timely so that it can be deposited. Thanks & RegardsKANKARBAGHCORRECT ROUTE NUMBERIntimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHAs per telephonic coversation with EEE KANKARBAGH on dated025.9.2014 problem not resolved.3615-Sep-14RESHMA SINGH8051454875Dear Sir I have been submit application at sasaram to change my electric meter dated 2.9.2014 but still no any action taken now please give suggestion what i should do, i am paying every month more than my actual consumptionSasaram CHANGE ELECTRIC METER(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM on dated025.9.2014 problem not resolved.3715-Sep-14SUMIT SUKANT9308716058Dear Sir,I would like to bring into you notice that after repeated correction of name and address of my account, i am not getting the electricity bill copy. i had made several complaints regarding this but no action has been taken yet. Kindly take some strong action regarding this.Account No. - 532079Consumer No. - 010102532079KANKARBAGHNAME CORRECTION AND ADDRESS(SUPPLY)Intimated to EEE Kankarbagh and mail is forwarded to EEE KankarbaghAs per telephonic coversation with EEE KANKARBAGH on dated025.9.2014 problem not resolved.3815-Sep-14ANIL MEHTA9835587875Respected Sir I have a manufacture unit in Industrial area Fatwa and i m the 11000 kva Consumer... Without any information, tripping and power supply cut problem my production had be effected .. i m going on a very loss & ur triping will destroy me. Therefore i requested you to take there a necessary action to solve these problem... Regards Shivam Polytubes Pvt Ltd Dir: Anil Mehta Indusrial Area Fatwah Patna Mob : 9835587875FATUATRIPPING AND POWE CUT (SUPPLY)Intimated to EEE FATUA and mail is forwarded to EEE FATUAAs per telephonic coversation with EEE FATUA on dated025.9.2014 problem not resolved.3915-Sep-14JUNAID AHAD9160999845Customer ID- 010204376516On contacting helpline ,I have been advised to meet S.D.O, without even listening to the complain and understanding the query, they simply advise to meet the higher authority which is not acceptable.If you are carry forwarding the previous bill to the current one,it is your responsibility to make it right. Please look into this and advise your team, such mishap should not happen it it does please make correction from your end.DANAPURarrear in next billmail send to consumer As per telephonic coversation with EEE DANAPUR on dated025.9.2014 problem not resolved.4017-Sep-14UPENDRA RAY8877292146Dear Sir,humare village simariya mai 63KB ka transferm hai 150 ghar jalta hai jisse upkaran mai lod nhi milta hai ese nidan kiya jaye.CIRCLE-MUNGER,DIVISON-JAMUI,SUB-DIVISON-JHAJHA,SECTION-SONO,P.S.S-CHAKAI-1 MAI SARAWAN FIDDER SIMARIYA VILLAGEJAMUIUPDATION OF LOAD OF TRANSFORMER 63KVAIntimated to EEE JAMUI and CE (RE) and mail is also forwardedAs per telephonic coversation with EEE JAMUI on dated025.9.2014 problem has not resolved.4117-Sep-14DEVENDRA PRASAD SINGH8986969509I HAVE APPLIED A ONLINE COMPLAIN FOR WRONG BILLING. BUT STILL THERE IS NO ANY SOLUTION FOR MY PROBLEM, ONLINE COMPLAIN NO.O1507140008, DATED 15/07/2014. KINDLY COMPLETE MY JOB AS SOON AS POSSIBLE.ARADOUBLE BILL ISSUE OF SAME CONSUMERIntimated to EEE ARA and mail is also forwardedAs per telephonic coversation with EEE ARA on dated025.9.2014 problem has not resolved.4217-Sep-14MUKESH KUMAR SINGH9334196432Sir,i am Mukesh Kumar from navinagar Aurangabad.ihave get ellectric connection in 7feb 2014 but i have not got my bijli bill.so i request you sir please help me . thank you.AURANGABADBILL NOT GENERATED FROM DATE OF CONNECTION.Intimated to EEE AURANGABAD and mail is also forwardedAs per telephonic coversation with EEE AURANGABAD on dated025.9.2014 problem has not resolved.4318-Sep-14DHARMENDRA KUMAR9934769269Respected sir/maidam I lives in bharmpur south of patna central school patnaNh.Behind only 400 meter distance of patna Nh. But the are are not available transformer and electricity pole and conductor Pl help urgentKANKARBAGH ELECRICITY SERVICE NOT AVAILABLEIntimated to EEE KANKARBAGH and mail is also forwardedAs per telephonic coversation with EEE KANKARBAGH on dated025.9.2014 problem has not resolved.4418-Sep-14DEVA NAND SAGAR9661348984The online bill system is not uploaded with new bills, it is upto 04/2014 as I check for GAYA(R).GAYA (RURAL)ONLINE BILL NOT UPLOADEDIntimated to EEE GAYA (RURAL) AND SENIOR MANAGER and mail is also forwardedAs per telephonic coversation with EEE GAYA (RURAL) on dated025.9.2014 problem not resolved.