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    WHITEPAPER

    5 Reasons CIOs are Adopting

    Cloud Computing in 2009

    Application Development thats 5 Times Faster

    at 1/2 the Cost

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    WHITEPAPER

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    Contents

    Introduction............................................................................................................................................ 2

    Why Choose Cloud Computing? ............................................................................................................ 2

    1. Delivers Faster ime to Value ......................................................................................................................2

    2. Requires No Up-Front Capital Expense......................................................................................................3

    3. Minimizes Operational Costs ......................................................................................................................4

    4. Requires Fewer echnical Resources ...........................................................................................................4

    5. Simplies Integration ...................................................................................................................................4

    Summary ................................................................................................................................................ 5

    5 Reasons CIOs are Adopting Cloud Computing in 2009

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    WHITEPAPER

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    It tookless than3 months to buildwhat would havetaken a year onother platorms.

    Brian FisherDirector of Business Technology,

    Papa Murphys Take N Bake Pizza

    5 Reasons CIOs are Adopting Cloud Computing in 2009

    3. Minimizes Operational CostsWith cloud computing, there is no sotware or hardware to purchase initially. Perhaps even moreimportant, cloud computing reduces overall application maintenance and support substantiallyover time. With cloud computing, multiple environments are immediately available to developers,testers, trainers, and end users. And all environments are vertically integrated with ready-to-useservices or project managers and administrators. Tese services include user administration, security,globalization, and centralized governance, all o which help to reduce project time and cost.

    Once an application is build and deployed, the vendor manages the burden o operationalmaintenance. Perormance tuning, patches, and upgrades are delivered as part o the service, withminimal demands o I. As a result, the I team can ocus on building application unctionality thatdelivers business value instead o keeping busy with standard maintenance and administration tasks.

    Such operational eciencies are the result o a true multitenant architecture. Multitenancy is akey salesorce.com innovation thats at the heart o the Force.com platorm. Multitenancy makespossible a pace o innovation and collaboration thats simply not achievable with on-premiseplatorms. For example, instead o providing 1 upgrade every other year, at considerable expense tothe customer, salesorce.com delivers 3 or 4 major upgrades every year that cost customers nothing.Every time a major innovation is released, every customer instantly benets.

    Multitenant applications are designed so that users share the applications physical instance andversion. Individual deployments o those applications occupy virtual partitions rather than separatephysical hardware and sotware stacks. Multitenant business applications built on the Force.complatorm, which run on the same proven platorm as the packaged applications rom salesorce.comand its ISV partners, benet rom the highest levels o security and perormance.

    Te multitenant architecture makes possible the quick deployment, low risk, and rapid innovationor which salesorce.com is known. Te Force.com platorm passes on this architectures operationaleciencies to customers, including automatic upgrades and lower costs.

    4. Requires Fewer Technical ResourcesWith Force.com, the people closest to the business process can do more o the applicationdevelopment. By using simple point-and-click conguration tools, business users can create

    sophisticated applications without code. As a result, non-technical users can create applications andexperienced programmers can develop more quickly, which rees technical resources or more Iprojects. Te result: more projects over any given period.

    Because the concepts and technologies used to develop Force.com applications are similar tothose used or on-premises development, developers trained in Java, .NE, or PLSQL can rampup in just a ew days. And because perormance tuning and maintenance are handled by thevendor, resources that would be required to support the applications are reed up or other projects,improving the overall productivity o the I department.

    Force.com provides a more agile development environment, based on congurable metadata,in which changes can be made, tested, and deployed in a raction o the time o on-premisesplatorms. One o the advantages o this environment is that, once applications are built, they canbe rapidly changed to adapt to shiting market demands.

    5. Simplifes IntegrationGartner estimates that up to 35 percent o the implementation costs associated with on-premisesapplication development is or integration. In comparison, cloud computing makes integrationaster, easier, and less risky than ever beore. In act, more than hal o all transactions supported bythe Force.com platorm today are Web service integration calls to our API.

    By making it easier to integrate and extend legacy environments, and with built-in toolsets orconnecting to other cloud services including Amazon, Google, and Facebook, Force.com deliversa new level o integration across the enterprise. o ensure customers can integrate to any endpoint,Force.com provides comprehensive technologies that oer maximum fexibility while dramaticallyreducing the integration eort. Force.com has proven integrations with every major enterpriseapplication and middleware solution in the market, including SAP, Oracle, Microsot, IBM,Inormatica, and many more. Because the Force.com API is based on a multitenant architecture,

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    integrations no longer break during upgrades, require intricate technology dependencies, or lead tovendor lock-in.

    With Force.com, the multitenant model makes an ecosystem o hundreds o partner applicationsavailable on the Force.com AppExchange. Te AppExchange is a marketplace similar to the AppStore or the iPhone. Here, customers can nd, test drive, and install applications rom major

    application business categories, including ERP, SCM, HR, I, Finance, and many others with just aew clicks. Te applications are automatically installed and integrated in customer environments andinstantly deployed to users, either as part o a custom application or on their own. Te AppExchangeconnects customers with thousands o commercial application developers who are constantly buildingnew and innovative solutions or the Force.com platorm. o date, more than 850 applications andcomponents are available on the AppExchange.

    SummaryIn todays economy, with limited budgets and a highly dynamic market, it is critical to be able toreocus an organization and its systems quickly, with minimal resources. Salesorce.coms metadataand the multitenant architecture work together to speed I productivity, while automatic upgradesensure all developers always have access to the latest platorm innovations. Finally, with salesorce.comsForce.com platorm, the technical team can collaborate with the business team to create prototypes

    and changes in real time, reducing requirements gathering and testing cycle times and creating atighter relationship between I and the business.

    With Force.com, companies can jumpstart innovation, improve time to market, and createcompetitive advantages aster than ever.