WorldSkills London 2011 Delegates Handbook

DELEGATE HANDBOOK

Delegate Handbook2/3

Overview

Key dates

Package Information

Who’s Who?

Thank you

Welcome

6

14

36

52

72

90

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Welcome to the greatest skills Competition, careers and jobs event on the planet.

WorldSkills London 2011 5–8 October 2011ExCeL London

worldskillslondon2011.comDelegate Handbook4/5

Welcome

Chris Humphries CBE – Chairman, WorldSkills London 2011 7–8

Welcome from John Hayes, Minister for Further Education, Skills and Lifelong Learning 9

Welcome from Tjerk (Jack) Dusseldorp – President, WorldSkills International 10

Welcome from WorldSkills International Technical Committee 11

All roads lead to London – welcome to WorldSkills London 2011: Aidan Jones, Chief Executive WorldSkills London 2011 and David Hoey, Chief Executive Officer WorldSkills International 12

Glossary of terms 13

Accreditation (and access) 53

Member Support & tips for your stay 54

Communication 55

Hotel Information 56

Catering/Food services 57–58

Laundry 59

Transportation 60–62

London ‘tube’ map (underground) 63

Security and Medical Services 64

Your Safety & Emergency Procedures 64–66

Media Centre 67

WorldSkills International Rooms 68–71

OSC – Operational Support Centre 15

London quick facts 16

ExCeL London – The Competition Venue 17

WorldSkills London 2011 Visitor Map 18–19

Competition Programme 20–35

Overview

Contents

Key dates

Overview of Package Events 37

Excursion – The London Experience 38

Welcome Receptions 39

One School One Country 40

Opening Ceremony 41–42

Closing Ceremony 43

The Big Farewell 44

What to see and do within the Competition 45–46

Showcase programme 47

WorldSkills Premiere Experience conference and event programme 49

Work Inspiration in partnership with Business in the Community (BITC) 50

WorldSkills Leaders Forum 51

Global Skills Marketplace 51

Package Information

Thank you

Thanks to our Volunteers 91

Thank you Partners! 92

Thanks to WorldSkills International’s Global Industry Partners 93

Thank you to our Sponsors 94–95

Who’s Who?

WorldSkills London 2011 Board 73

WorldSkills International Board 73

The Competition – who is taking part? 74

Skills Competition by Name 75–81

Jury President Teams 82

Workshop Supervisors & Assistants 83–84

WorldSkills London 2011 team members 85–88

WorldSkills International Secretariat 89


Welcome

Welcome to WorldSkills London 2011 – the greatest skills show, future jobs and careers event on the planet!

From 4–9 October 2011, the halls of ExCeL London and The O2 in East London, will echo to the sounds of 950 Competitors from over 50 countries/regions, each national champions in their own field, coming together to compete to be the best in the world at their chosen skill and inspiring the 150,000 visitors about their future careers and job opportunities.

From the very outset of our original bid in 2006, WorldSkills London 2011 has been developed as a true UK wide event – a partnership between the four UK nations of England, Northern Ireland, Scotland and Wales – to help transform perceptions of skills, vocational education and Apprenticeships, positively and permanently. While the Competition itself is centred at ExCeL London, the event forms part of a much wider co-ordinated skills festival running from 19 September to 10 October, designed to positively encourage and influence young people, parents, and teachers in schools, colleges and universities right across the United Kingdom to ‘Have a Go’ and to try a new skill.

Chris Humphries CBE – Chairman, WorldSkills London 2011

Chris Humphries CBE

Chairman, WorldSkills London 2011

UK Skills and WorldSkills London 2011 are delighted to welcome you to London and wish you all a truly enjoyable and unforgettable experience.

Delegate Handbook8/9 worldskillslondon2011.com

Welcome from John Hayes, Minister for Further Education, Skills and Lifelong Learning

Welcome to WorldSkills London 2011 – the world’s greatest showcase for vocational excellence.

The young people who will compete in London this year are among the most inspirational of their generation; they demonstrate to young people everywhere what can be achieved through hard work, passion and purposeful pride.

I am proud to offer every participant my warmest support and congratulations.

As a Parliamentarian, I’ve long argued that governments, businesses, schools and colleges should do more to promote, celebrate and reward the practical achievement and craftsmanship that this week’s Competition showcases. As Minister for Skills, I am privileged to have the opportunity to put these values into practice.

Since coming to office, the UK Government has supported a record number of apprenticeships, broken down barriers between colleges, universities and employers, and put vocational learning and skills training at the heart of our plans to rebalance and strengthen our economy.

We’ll continue to spare no effort to ensure that people whose talents lead them down a practical path get the support they deserve. They have an immense contribution to make to national – and international – progress and prosperity.

I thank you for your dedication and support, and wish you an enjoyable and inspirational experience at WorldSkills London.

John Hayes

Minister for Further Education, Skills and Lifelong Learning.

We’ll continue to spare no effort to ensure that people whose talents lead them down a practical path get the support they deserve.

All of us involved in the organisation of WorldSkills London 2011 – our UK Government sponsor, the Department for Business, Innovation and Skills and the devolved administrations in Northern Ireland, Scotland and Wales; our fantastic sponsors, official suppliers and media partners, our many official partners; dozens of Skills Champions and Ambassadors; far too many colleges and training providers from across the UK to mention; our Workshop Supervisors; and the committed Boards, staff and volunteers of WorldSkills International, UK Skills and WorldSkills London 2011 – are delighted to welcome you to London and wish you all a truly enjoyable and unforgettable experience.

We believe that there is something at this event for everyone. Having been inspired by the 46 skills competitions, a wide range of Have a Go areas will offer you the opportunity to try out a new skill and get impartial information and advice on how to get on. You will find Showcase areas in which the very best of young UK talent in music, drama, dance, performance and media will be showcasing their work. In the International

Conference Centre, the WorldSkills Premiere Experience will offer a three day conference and event programme featuring some of the best of the UK and international education and skills practitioners. The Make it Happen area and sponsor stands will provide a rich variety of jobs and careers advice.

And right at the centre of the Competition is the amazing work of our 950 Competitors. It is from their hands, heads and hearts (and the millions of skilled young people like them around the world) that all our futures will be forged! Please come and celebrate their talent with us, and enjoy what really is the greatest show on earth!

From the very outset of our original bid in 2006, WorldSkills London 2011 has been developed as a true UK wide event – a partnership between the four UK nations of England, Northern Ireland, Scotland and Wales

Chris Humphries CBE – Chairman, WorldSkills London 2011


Welcome from WorldSkills International Technical Committee

As Chair and Vice Chair of the Technical Committee and on behalf of all Technical Delegates, we are delighted to extend a heartfelt welcome to all Competitors, Experts and Workshop Supervisors.

We are proud of the preparations made by WorldSkills London 2011 to present our Member’s national champions on the world stage.

With thanks to the Members of the Skill Management Teams, Workshop Supervisors and the WorldSkills International Secretariat, many improvements have been made to the planning and preparations since the exceptional Competition in Calgary, Canada in 2009. We refer in particular to the Competition Preparation Week and professional development programme for Skill Management Teams which took place in April 2011 in London, which will ensure that this 41st WorldSkills Competition will be the most professional to date, reflecting the very best of 21st century skills.

The Technical Committee has worked hard to ensure a Competition where all Competitors will have an equally favourable opportunity to present their best work over the four days of

the Competition. We compliment all Experts on their preparation and commitment to a fair and transparent Competition. We thank especially our colleagues on the Technical Committee (listed elsewhere in this handbook), who will act as Jury Presidents and as Members of the Quality Assurance Management Council. Their outstanding support and hard work to date has been exemplary.

Finally, we wish to thank the Chief Executive of WorldSkills London 2011, Aidan Jones and his outstanding team for hosting the Competition in London. Together, let us all endeavour to make the 41st WorldSkills Competition the best Competition since the foundation of the organisation in 1950.

Liam Corcoran

Vice-President Technical Affairs

Chair Technical Committee

Technical Delegate, Ireland

Veijo Hintsanen

Vice-Chair Technical Committee

Technical Delegate, Finland

The Technical Committee has worked hard to ensure a Competition where all Competitors will have an equally favourable opportunity to present their best work over the four days of the Competition.

Welcome from Tjerk (Jack) Dusseldorp – President, WorldSkills International

WorldSkills International sincerely thanks WorldSkills London 2011 for their magnificent efforts and outstanding partnership as hosts of our 41st WorldSkills Competition, which truly promises to be the best yet. We also salute UK Skills, the Skills Funding Agency and other stakeholders and the UK Government for their tremendous support of this event. Their proactive skills training programmes and competitions across England, Northern Ireland Scotland and Wales will surely benefit from the profile and legacy of this Competition.

We are delighted that London – a truly global city – will act as host to our 58 Member countries / regions that represents approximately 70% of the world’s population. We recognise and thank WorldSkills London 2011 for accommodating our Membership growth and for preparing an event of this outstanding quality, particularly set against the background of the challenging economic times of recent years

Alongside the Competition, WorldSkills London 2011 and WorldSkills International, in conjunction with the British Government and our many stakeholders, have put together an excellent conference and event programme under the banner of the WorldSkills Premiere Experience – and we look forward to welcoming Government Ministers, Officials, other Dignitaries and leaders in Industry and Education from around the world to both experience the excitement and inspiration of the Competition itself, and also to participate in the conference and event programme and associated networking opportunities.

WorldSkills London 2011 will also see the launch of the WorldSkills Foundation as the research, advocacy and education arm of WorldSkills International. WorldSkills Foundation will work alongside WorldSkills International to bring together and mobilise people, organisations and communities who

have a common interest in skills and the belief that a highly skilled workforce underpins the strength of society.

The true stars of WorldSkills London 2011 are the Competitors – each one of them is already a Champion, having been selected from amongst their peers to represent their countries/regions on the world stage. They have trained tirelessly to prepare themselves to perform at the pinnacle of their industry. They will demonstrate to their friends, family and to the world the true excellence of their craft, and that all of us have a bright future in the hands of young people such as these.

The unsung heroes of the event are the Experts, Workshop Supervisors, Delegates, Team Leaders, volunteers and committed stakeholders from education and industry who have so freely given their time, energy and resources to train and prepare the Competitors, and run and manage the competitions that will test the skills of our young champions and ultimately determine who will attain Gold, Silver and Bronze. We thank you all.

Once again, many thanks to our Hosts, and best wishes to all Competitors, Delegates, Experts, observers, volunteers and visitors for a wonderful Competition.

Tjerk (Jack) Dusseldorp

President, WorldSkills International


Glossary of terms

Please note the following terms will be used throughout this handbook

CE = Chief Expert DCE = Deputy Chief Expert E = Expert JP = Jury President JPTL = Jury President Team Leader O = Observer OD = Official Delegate* OO = Official Observer

OSC = Operational Support Centre SMT = Skill Management Team TC = Technical Committee TD = Technical Delegate* TL = Team LeaderWSS = Workshop SupervisorWSI = WorldSkills InternationalWSL 2011 = WorldSkills London 2011

*delegate refers to all accredited people

All roads lead to London – welcome to WorldSkills London 2011

Welcome to London! WSL2011 and WSI welcome you to one of the best cities in the world. London has an enviable reputation for hosting world-class events and with WorldSkills London 2011 setting new records in delivering the highest amount of Competitors and competitions the bar has been set high and we are looking forward to meeting all of your needs and expectations and making this event the best ever.

Working on an event the scale of WorldSkills London 2011 has been an enormous and exciting challenge. From the outset the WorldSkills International Secretariat and WorldSkills London 2011 team and directors have forged a close working partnership to ensure that we learn from the past and set even higher standards for the future.

It is this close working partnership that will help us to deliver the best Competition ever seen – not only for our accredited delegates but for the 150,000 visitors we expect to attend the event. The work that you will deliver in the Competition will inspire and encourage our visitors to think carefully about their future careers and to be amazed by your accomplishments.

The teams have worked tirelessly to ensure that your needs are fully met – and hopefully exceeded. WorldSkills International and WorldSkills London 2011 are committed to helping you in every way possible and to ensure that you enjoy your stay and have a positive, lasting and memorable experience. Please do ask any member of our teams to help you – working alongside our many volunteers and suppliers we are here to guide and support you throughout your stay.

We hope you also have the opportunity to enjoy the whole spectacle of the event – ExCeL London is an impressive venue, hosting major events yet, WorldSkills London 2011 is the biggest event ExCeL London has ever hosted. Every square metre on the site, including the dockside and the International Convention Centre is set aside for WorldSkills London 2011. For those of you visiting London for the first time and for those who have visited before, we are sure you will be impressed by the beautiful location and stunning sites that the City has to offer.

We wish you every success in the Competition – we know it will be hard work but for those that aim high, believe in themselves and the abilities of their teams and supporters the prize will be all the more worthwhile. Our commitment is to work with you and to ensure that the facilities and support that you receive will help you to shine and to achieve more than you could hope for or dream about.

Aidan Jones

Chief Executive

WorldSkills London 2011

David Hoey

Chief Executive Officer

WorldSkills International

Working on an event the scale of WorldSkills London 2011 has been an enormous and exciting challenge. From the outset the WorldSkills International Secretariat and WorldSkills London 2011 team and directors have forged a close working partnership to ensure that we learn from the past and set even higher standards for the future.


Overview

OSC – Operational Support Centre

The OSC (Operational Support Centre) will be the control centre for enquiries from delegates and visitors to the Competition. As the principal contact centre, all enquiries will be filtered through one central number and either dealt with by the team at the OSC or disseminated to the relevant person/department to deal with.

Any questions? Any problems? Emergencies?

Any time of day or night

Then call our dedicated team 24 hours a day on

+44 (0)845 475 2011*

*This number can also be found on the reverse of your accreditation pass and is charged at a UK local rate.

London is honoured to be hosting the 41st WorldSkills Competition. There are many exciting facts about London that Competitors and delegates may wish to know to understand the city that will become their home for the next few weeks. It is appropriate that WorldSkills London 2011 is held at the excellent venue of ExCeL London in the Docklands for many reasons:

If delegates would like to find out more about London and what there is to see and do in the city in their free time then they can visit the ‘London Information’ stand (located opposite Member Support in the Platinum Suite of ExCeL London) which is run by WorldSkills London 2011’s travel partner, Travel Places.

London Quick Facts

The population of London is 7.8 million

Over 300 languages are spoken in London

There are 270 Underground/Tube stations

There are at least 5,500 restaurants

London has 40,000 listed buildings and over 150 ancient monuments

London has four UNESCO world heritage sites: Tower of London, Maritime Greenwich, Westminster Palace, The Royal Botanic Gardens at Kew

The new Wembley Stadium is the largest football stadium in the world

London has 105 cinemas and more than 500 cinema screens

There are more than 17,000 theatrical performances per year, and more than 50 theatres in London’s West End


WorldSkills London 2011 takes place at ExCeL London; world-class venues, situated in the commercial heart of the UK, adjacent to Canary Wharf and within easy reach of the City.

ExCeL London is home to over 200 events a year ranging from trade and consumer exhibitions to congresses, conferences and corporate events. In 2012 ExCeL London will play host to 7 Olympic sports and 6 Paralympic sports making it the most complex venue in Olympic history.

ExCeL London’s multi-purpose event halls offer 100,000m! of flexible space and can accommodate thousands of visitors. The venue also sits within its own 100-acre, waterfront campus which offers everything we need to host a successful a successful WorldSkills Competition. The campus includes 5 onsite hotels and over 40 on-campus bars and restaurants.

Praying Facilities

There are four prayer rooms (two male and two female) onsite at ExCeL London for visitors to use. Entrance to prayer rooms is situated next to the toilets by boulevard entrance S10. Each prayer room will be equipped with a shoe rack.

If delegates require information about the nearest Mosque, Synagogue, Church etc. then they should contact the Member Support area.

ATM (Cash Machines)

There are 4 ATMs located throughout ExCeL London. These can be found in the following locations:

› West Entrance next to Pronto

› West Entrance near the West Information Desk

› Level 0, Lower Boulevard near Boulevard Entrance N4

› Central Boulevard near Boulevard Entrance N6

Business Centre

The ExCeL London Business Centre is operational during WorldSkills London 2011. Available services include photocopying, internet access, a bookable meeting room, printing, faxing, courier, freight solutions, Bureau de Change and essential office supplies.

WSI will also operate a series of meeting room bookings, please contact Ellens Coppens via [email protected] to make a booking.

Cloakrooms

Cloakroom services are available during WorldSkills London 2011 and can be found in the following locations:

› Lower Boulevard, Level 0. Items are charged at £1 per item

› East Entry, Level 0, outside ICC Auditorium. Items charged at £1 per item.

› ICC Capital Suite, Level 3. For patrons attending WSPE only

ExCeL London – The Competition Venue


Health, Public Services & Care 41 Caring

Information & Communications Technology2 Information Network Cabling9 IT Software Solutions for Business39 IT Network Systems Administration

Retail & Commercial Enterprise29 Ladies’/Men’s Hairdressing30 Beauty Therapy32 Confectioner/Pastry Cook34 Cooking35 Restaurant Service

Have a Go and Careers Advice

Make it HappenIncluding Global Skills Village

Platinum SuiteAccredited Access Only– Accreditation Centre (Level 1)– Media Centre (Level 3, Room 3)– Member Support (Level 1)– Volunteers Crew Room (Room 4)

Presentation skills

Registration areas

Showcasing

Sponsored exhibition spaces

Key

Toilets

Toilets + Disabled toilets

DLR Station

First aid point

Event information point

Agriculture, Horticulture & Animal Care28 Floristry37 Landscape Gardening

Arts, Media & Publishing11 Offset Printing71 Web Design

27 Jewellery31 Fashion Technology40 Graphic Design TechnologyD1 Visual Merchandising

Construction, Planning & the Built Environment21 Wall & Floor Tiling51 Plumbing & Heating81 Electrical Installations

20 Bricklaying21 Plastering & Dry Wall Systems22 Painting & Decorating24 Cabinetmaking25 Joinery26 Carpentry38 Refrigeration & Air ConditioningHM1 Stonemasonry

Engineering & Manufacturing Technologies1 Polymechanics/Automation3 Manufacturing Team Challenge4 Mechatronics5 Mechanical Eng. Design – CAD6 CNC Turning7 CNC Milling8 Mould Making01 Welding31 Autobody Repair41 Aircraft Maintenance61 Electronics91 Industrial Control

23 Mobile Robotics33 Automobile Technology36 Car Painting42 Construction Metal Work43 Sheet Metal TechnologyD2 Creative Modelling

Royal Victoria Dock

Royal Victoria SquareECO House

Custom House for ExCeL Prince Regent

East coach park

Pontoon bridgeTo Silvertown Quay & Peruvian Wharf

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AuditoriumInvitation only events

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VisitorRegistration

United WorldRestaurantDelegate/CompetitorCatering Area Accredited delegateentry only

WorldSkills Premiere ExperienceBusiness and conference event series Capital Suite

East Entrance

West Entrance

Ramp access

North coach parkLift access

N1 N2 N3 N4 N5 N6 N7 N8 N9 N10 N11

S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11

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Global Skills Village

VisitorRegistration

Sponsor RoomsWorldSkills International Rooms

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Skill FinderSkills can be identified by their colour and number

WorldSkills London 2011 Visitor Map


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rsio

n de

part

s fr

om C

ompe

titio

n sit

e (E

ast

Entr

ance

car

par

k) –

ass

embl

e at

113

0. L

unch

will

be

prov

ided

on

the

coac

hes.

Tr

ansf

er b

ack

to H

otel

s by

coa

ch a

fter

Wel

com

e Re

cept

ion.

08.0

0

Arr

ival

2 –

OD

, TL,

C, O

O, O

(O

ffic

ial D

eleg

ates

, Tea

m L

eade

rs, C

ompe

tito

rs, O

ffic

ial O

bser

vers

& O

bser

vers

)

Skill

spe

cifi

c tr

aini

ng f

orEx

pert

s by

SM

T/CS

Com

peti

tion

pre

para

tion

by

Expe

rts

as p

er S

MP/

CS

TC m

tg/W

SIJP

mtg

/W

SIBo

D m

tg/S

G

09.0

0

Satu

rday

01.1

0.11

(C-4

)

10.0

011

.00

12.0

013

.00

14.0

015

.00

16.0

017

.00

18.0

019

.00

20.0

021

.00

Site

ope

ratio

nal f

or a

ccre

dite

d pe

rson

s -

accr

edite

d ac

cess

onl

y (C

ompe

titio

n ha

lls/w

orks

hops

, off

ices

and

mee

ting

room

s).


08.0

0

Com

peti

tion

pre

para

tion

by

Expe

rts

as p

er S

kill

Man

agem

ent

Plan

/CS

JP m

tg/

WSI

GA

mtg

/W

SI

TL m

tg/

O2

One

Sch

ool O

ne C

ount

ryO

peni

ngCe

rem

ony/

O2

09.0

0

Tues

day

04.1

0.11

(C-1

)

10.0

011

.00

12.0

013

.00

14.0

015

.00

16.0

017

.00

18.0

019

.00

20.0

021

.00

Din

ner

for

Com

petit

ors

& T

eam

Lea

ders

is s

erve

d 16

00-1

800

(to a

llow

pre

para

tion

and

trav

el t

ime

to O

peni

ng C

erem

ony)

.

‘One

Sch

ool O

ne C

ount

ry’ w

ill d

epar

t fr

om C

ompe

titio

n sit

e (E

ast

Entr

ance

car

par

k) –

ass

embl

e at

093

0.

Lunc

h w

ill b

e pr

ovid

ed o

n th

e co

ache

s. T

rans

fer

back

to

Com

petit

ion

site

by c

oach

aft

er ‘O

ne S

choo

l One

Cou

ntry

’. Pl

ease

not

e th

at t

he ‘O

ne S

choo

l One

Cou

ntry

’ is

for

Com

petit

ors,

Tea

m L

eade

rs, O

ffic

ial D

eleg

ates

and

Tec

hnic

al D

eleg

ates

onl

y.

08.0

0

Com

peti

tion

pre

para

tion

by

Expe

rts

as p

er S

kill

Man

agem

ent

Plan

/CS

TL m

tg &

trai

ning

/WSI

TL m

tg/

WSI

Fina

l ins

pect

ion

(inc.

H&

S)

of c

ompe

titi

on w

orks

hops

Fam

iliar

isat

ion

for

C in

clud

ing

prep

arat

ion

of w

orks

tati

ons,

Hea

lth

& S

afet

y in

stru

ctio

ns a

nd c

heck

, Fa

irne

ss &

Tra

nspa

renc

y ch

eck

SC m

tg/W

SISC

wor

king

grou

ps/B

OR

SC m

tg/W

SIG

A m

tg/

WSI

BoD

mtg

/SG

JP m

tg/

WSI

09.0

0

Mon

day

03.1

0.11

(C-2

)

10.0

011

.00

12.0

013

.00

14.0

015

.00

16.0

017

.00

18.0

019

.00

20.0

021

.00

Site

is o

pen

until

10.

00pm

. Con

cess

ions

(foo

d sh

ops)

will

be

open

for

Exp

erts

to

purc

hase

the

ir ow

n di

nner

on

site/

near

site

. Re

fer

to t

his

Han

dboo

k fo

r de

tails

.

Lunc

h is

serv

ed in

Uni

ted

Wor

ld R

esta

uran

t –

1100

-140

0. E

xper

ts a

nd C

ompe

titor

s sc

hedu

led

for

lunc

h as

per

Ski

ll M

anag

emen

t Pl

an (S

MP)

.

Din

ner

for

Com

petit

ors

and

Team

Lea

ders

is s

erve

d in

Uni

ted

Wor

ld R

esta

uran

t be

twee

n 17

00-1

930.


Thur

sday

06.1

0.11

(C2)

Skill

Man

agem

ent

Team

rec

eptio

n at

Cro

wne

Pla

za h

otel

200

0-21

30 –

invi

tatio

n on

ly.

WSP

E: G

loba

l Ski

lls M

arke

tpla

ce (G

SM) –

lim

ited

capa

city

– t

icke

t on

ly –

ref

er t

o w

ww

.wor

ldsk

illsp

rem

iere

.com

Expe

rts

and

Com

petit

ors

sche

dule

d fo

r lu

nch

as p

er S

kill

Man

agem

ent

Plan

(SM

P).

Din

ner

for

Com

petit

ors

and

Team

Lea

ders

is s

erve

d in

Uni

ted

Wor

ld R

esta

uran

t be

twee

n 17

00-1

930.

CCCC

Ass

essm

ent/

CS

TL mtg

/WSI

JP m

tg/

WSI

SMT

rece

ptio

n

WSP

E: W

orld

Skill

s Le

ader

s Fo

rum

Wor

ldSk

ills

Com

peti

tion

ope

n to

the

pub

lic

Com

peti

tion

Day

2/C

S

08.0

009

.00

10.0

011

.00

12.0

013

.00

14.0

015

.00

16.0

017

.00

18.0

019

.00

20.0

021

.00

08.0

0 CCCC

Ass

essm

ent/

CS

TL m

tg/

WSI

JP m

tg/

WSI

WSP

E: B

usin

ess

In T

he C

omm

unit

y W

ork

Insp

irat

ion

wor

ksho

ps

Wor

ldSk

ills

Com

peti

tion

ope

n to

the

pub

lic a

t 10

.00a

m

Com

peti

tion

Day

1/C

S

09.0

0

Wed

nesd

ay

05.1

0.11

(C1)

10.0

011

.00

12.0

013

.00

14.0

015

.00

16.0

017

.00

18.0

019

.00

20.0

021

.00

Wor

ldSk

ills

Prem

iere

Exp

erie

nce

(WSP

E): B

usin

ess

In T

he C

omm

unity

(BIT

C) W

ork

Insp

iratio

n (li

mite

d ca

paci

ty –

by

ticke

t on

ly –

ref

er t

o w

ww

.wor

ldsk

illsp

rem

iere

.com

)

Expe

rts

and

Com

petit

ors

sche

dule

d fo

r lu

nch

as p

er S

kill

Man

agem

ent

Plan

(SM

P).

Din

ner

for

Com

petit

ors

and

Team

Lea

ders

is s

erve

d in

Uni

ted

Wor

ld R

esta

uran

t be

twee

n 17

00-1

930.


Satu

rday

08.1

0.11

(C4)

Expe

rts

and

Com

petit

ors

sche

dule

d fo

r lu

nch

as p

er S

kill

Man

agem

ent

Plan

(SM

P).

Din

ner

for

Com

petit

ors

and

Team

Lea

ders

is s

erve

d in

Uni

ted

Wor

ld R

esta

uran

t be

twee

n 17

00-1

930.

The

Com

petit

ion

Hal

ls cl

ose

to t

he p

ublic

at

1600

. Con

cess

ions

(foo

d sh

ops)

will

be

open

for

Exp

erts

to

purc

hase

the

ir ow

n di

nner

on

site/

near

site

.Re

fer

to H

andb

ook

for

deta

ils.

CC

Ass

essm

ent/

CS

Com

peti

tion

fin

alis

atio

n by

Exp

erts

as

per

Skill

Man

agem

ent

Plan

(e.

g. W

SC20

13 T

echn

ical

Des

crip

tion

s &

Tes

t Pr

ojec

ts)/C

S

TL m

tg/

WSI

JP m

tg/

WSI

BoD

mtg

/SG

Pack

ing

of t

oolb

oxes

Wor

ldSk

ills

Com

peti

tion

ope

n to

the

pub

lic

Com

peti

tion

Day

4/ C

S

08.0

009

.00

10.0

011

.00

12.0

013

.00

14.0

015

.00

16.0

017

.00

18.0

019

.00

20.0

021

.00

Frid

ay

07.1

0.11

(C3)

WSP

E: G

loba

l Ski

lls M

arke

tpla

ce (G

SM) –

limite

d ca

paci

ty -

tic

ket

only

– r

efer

to

ww

w.w

orld

skill

spre

mie

re.c

om

Expe

rts

and

Com

petit

ors

sche

dule

d fo

r lu

nch

as p

er S

kill

Man

agem

ent

Plan

(SM

P).

Din

ner

for

Com

petit

ors

and

Team

Lea

ders

is s

erve

d in

Uni

ted

Wor

ld R

esta

uran

t be

twee

n 17

00-1

930.

CCCC

Ass

essm

ent/

CS

TL m

tg/

WSI

JP m

tg/

WSI

WSP

E: G

loba

l Ski

lls M

arke

tpla

ce

Wor

ldSk

ills

Com

peti

tion

ope

n to

the

pub

lic

Com

peti

tion

Day

3/C

S

08.0

009

.00

10.0

011

.00

12.0

013

.00

14.0

015

.00

16.0

017

.00

18.0

019

.00

20.0

021

.00


08.0

0

Dep

artu

re

BoD

mtg

/SG

Secr

etar

iat

– Co

mpe

titi

on t

idy-

up

09.0

0

Mon

day

10.1

0.11

(C+2

)

10.0

011

.00

12.0

013

.00

14.0

015

.00

16.0

017

.00

18.0

019

.00

20.0

021

.00

Rece

ptio

n W

SLo

ndon

201

1,

WSI

BoD

& S

ec

08.0

0

Com

peti

tion

fin

alis

atio

n by

Exp

erts

as

per

Skill

Man

agem

ent

Plan

(e

.g. W

SC20

13 T

echn

ical

Des

crip

tion

s &

Tes

t Pr

ojec

ts, C

E &

DCE

ele

ctio

ns &

Q

AM

S su

rvey

s)/C

S

BoD

mtg

/SG

TC m

tg/W

SIG

A m

tg/W

SI

TL m

tg/

O2

09.0

0

Sund

ay

09.1

0.11

(C+1

)

10.0

011

.00

12.0

013

.00

14.0

015

.00

16.0

017

.00

18.0

019

.00

20.0

021

.00

CIS

clo

ses

at 1

000.

Din

ner

for

Com

petit

ors

& T

eam

Lea

ders

is s

erve

d 16

00-1

830

(to a

llow

pre

para

tion

and

trav

el t

ime

to C

losin

g C

erem

ony)

.

Clo

sing

Cer

emon

y is

1930

-213

0. T

he B

ig F

arew

ell i

s 21

30-0

130.

Tr

ansp

orta

tion

from

The

O2

afte

r th

e Bi

g Fa

rew

ell w

ill b

e by

pub

lic t

rans

port

unt

il 00

30.

Aft

er 0

030

a bu

s sh

uttle

ser

vice

will

ope

rate

bet

wee

n Th

e O

2 an

d C

ompe

titor

/del

egat

e ho

tels.

The

Big

Fare

wel

l/O

2

Clos

ing

Cere

mon

y/O

2


Not

es:

Med

ia C

entr

e op

en d

aily

– re

fer t

o th

is H

andb

ook

for d

etai

ls.

Glo

ssar

y

C =

Com

petit

or

CC

= C

ompe

titor

com

mun

icat

ion

with

Ex

pert

CD

= C

orps

Dip

lom

atiq

ue (d

iplo

mat

ic

pers

onne

l)

CE

= C

hief

Exp

ert

CIS

= C

ompe

titio

n In

form

atio

n Sy

stem

DCE

=

Dep

uty

Chi

ef E

xper

t

E =

Expe

rt

BoD

=

Boar

d of

Dire

ctor

s

GA

=

Gen

eral

Ass

embl

y

JP

= Ju

ry P

resid

ent

JPTL

=

Jury

Pre

siden

t Tea

m L

eade

r

O

= O

bser

ver

OD

=

Offi

cial

Del

egat

e

OO

=

Offi

cial

Obs

erve

r

QA

MS

= Q

ualit

y A

ssur

ance

Man

agem

ent

Syst

em

SC

= St

rate

gy C

omm

ittee

SMP

= Sk

ill M

anag

emen

t Pla

n

SMT

= Sk

ill M

anag

emen

t Tea

m

TC

= Te

chni

cal C

omm

ittee

TD

= Te

chni

cal D

eleg

ate

TDA

=

Tech

nica

l Del

egat

e A

ssist

ant

TL

= Te

am L

eade

r

TO

= Te

chni

cal O

bser

ver (

WSS

from

W

orld

Skills

Lei

pzig

201

3)

WSS

=

Wor

ksho

p Su

perv

isor

WSS

A =

W

orks

hop

Supe

rviso

r Ass

istan

t

VIP

=

Very

Impo

rtan

t Per

son

Lege

nd o

f roo

m a

lloca

tion

BOR

= Br

eak

Out

Roo

ms (

mee

ting

room

s)

CS

= C

ompe

titio

n sit

e (E

xCeL

Lon

don)

O2

= Th

e O

2 (O

peni

ng &

Clo

sing

Cer

emon

ies,

Far

ewel

l Par

ty)

P5, P

6

& P

7 =

Plat

inum

Sui

tes r

oom

s 5, 6

, 7

PS

= Pl

atin

um S

uite

SG1,

SG

2 =

Sout

h G

alle

ry 1

, Sou

th G

alle

ry 2

et

c.

UW

R =

Uni

ted

Wor

ld R

esta

uran

t (Ex

CeL

Lo

ndon

– C

apita

l Hal

l)

WO

=

Wor

ldSk

ills O

ffice

s – S

outh

Gal

lery

ro

oms

WSI

=

WSI

GA

mee

ting

room

TBA

=

To B

e A

dvise

d

Tim

e al

loca

tion

L

unch

tim

e –

daily

as s

how

n

H

appy

hou

r – a

s sho

wn

durin

g C

ompe

titio

n

C-7

C-6

C-5

C-4

C-3

C-2

C-1

C1C2

C3C4

C+1

C+2

C+3

Tim

e/D

ay

07.0

0

08.0

0O

pen

Clos

ed

09.0

0

10.0

0

11.0

0

12.0

0

13.0

0

14.0

0

15.0

0

16.0

0

17.0

0

18.0

0

19.0

0

20.0

0

21.0

0

22.0

0

23.0

0

24.0

0

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

ed

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

n

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

n

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

nO

pen

Ope

n

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

ed

Clos

ed

Ope

n

Ope

n

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

ed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

ed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

edCl

osed

Clos

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Key Dates

Overview of Package Events

As part of the packages purchased through WorldSkills London 2011, Competitors and delegates are entitled to access to a series of events. Key dates are detailed below:

For glossary see page 35.

Friday 30 September (C-5)

‘London Experience’ Excursion 1(TD, TDA, E, I, CE, DCE)

Welcome Reception 1(TD , E, I, CE, DCE)

Saturday 1 October (C-4)

Sunday 2 October (C-3)

‘London Experience’ Excursion 2 (OO, OD, C, TL, O, I)

Welcome Reception 2(OO, OD, C, TL, O, I)

Monday 3 October (C-2)

Tuesday 4 October (C-1)

One School One Country (C, TL, OD, TD only)

Opening Ceremony

Wednesday 5 October (C1)

Competition Day 1Access to venue from 08.00 for C, TL, CE, DCE, E, TD, TDA , OD Competition begins 08.30Public Access to venue from 10.00

Happy Hour(TD, TDA, CE, DCE, O, I, OO, OD, WSS only)

Thursday 6 October (C2)

Competition Day 2Access to venue from 08.00 for C, TL, CE, DCE, E, TD, TDA, OD Competition begins 08.30Public Access to venue from 09.00


Friday 7 October (C3)



Saturday 8 October (C4)



Sunday 9 October (C+1)

Closing Ceremony The Big Farewell

Monday 10 October (C+2)

Departures


As part of your package, WorldSkills London 2011 is hosting a Welcome Reception at two of London’s most central, prestigious venues.

Following the delegate excursion around London, the Welcome Reception is an opportunity to meet fellow delegates over food, drink and some London-themed entertainment.

The event will include short speeches by WorldSkills London 2011 and WorldSkills International.

Welcome Reception 1

Who is this for? Experts, Chief Experts, Deputy Chief Experts, Interpreters, Technical Delegates, Technical Delegate Assistants

Date: Friday 30 September 2011 (C-5)

Venue: Central Hall Westminster

Timings: 18.00 – 20.00hrs

How to get there? You will be transported/escorted straight to the Welcome Reception by our excursion teams.

Welcome Reception 2

Who is this for? Competitors, Team Leaders, Observers, Interpreters, Official Observers, Official Delegates

Date: Sunday 2 October 2011 (C-3)

Venue: Queen Elizabeth II Conference Centre, Westminster

Time: 18.00 – 20.00hrs

How to get there? You will be transported/escorted straight to the Welcome Reception by our excursion teams.

Access to and from the Welcome Receptions

Arrivals will be determined by the last element of your excursion. Delegates ending their excursion on either a boat tour or The London Eye will have a short walk to the venue. This walk will be clearly signposted and monitored by WorldSkills London 2011 Volunteers. Delegates ending the excursion on the bus tour will be dropped off directly at the venue.

After the Welcome Reception, delegates will depart by coaches which will go directly to their hotels. Please observe the Transport Group on your accreditation when you board the coaches.

Catering

A buffet dinner will be available for all attendees as part of the delegate package. A variety of alcoholic and non-alcoholic drinks will be available at the receptions.

What to bring

Delegates will need their accreditation to ensure access the reception and transportation to their hotels. There will also be some unusual photo opportunities, so delegates should bring a camera.

Welcome Receptions

The London Experience excursion offers Competitors and delegates the opportunity to experience the real sights of London by touring on an iconic red London bus, cruising on the River Thames and flying high above the London skyline in a capsule on the London Eye.

This will be a great opportunity to see London by land, sea and sky!

Where and when?

The London Experience concludes in central London and be followed by the Welcome Reception. All delegates are requested to stay with their group for the duration of the London Experience.

When? Excursion 1 for Technical Delegates, Chief Experts, Deputy Chief Experts, Experts and Interpreters on Friday 30 September (C-5)

Excursion 2 for Competitors, Team Leaders, Official Observers, Official Delegates, Interpreters and Observers on Sunday 2 October (C-3)

Meeting point: East Car Park, ExCeL London (Competition site)

Time: Assemble at 11.30hrs

Catering: Please collect your packed lunch adjacent to the coach assembly point in the East Car Park.

Excursion – The London Experience


Opening Ceremony

Date: Tuesday 4 October 2011 (C-1)

Venue: The O2

Time: 18.15hrs – Access for Competitors and Team Leaders18.30hrs – Doors 19.30hrs – Ceremony begins 21.00hrs – Ceremony ends

About the Opening Ceremony

The Opening Ceremony is the official start to WorldSkills London 2011. The show will include a mix of performance and protocols, which will welcome delegates and provide a flavour of the different cultures from across the UK. The show will also include the Parade of Nations and speeches from UK Government and WorldSkills Dignitaries.

Showcasing outside The O2

There will be welcome performances outside The O2 from 17:30–19:00hrs

How to access the venue?

All delegates will need to travel to The O2 via public transport. Delegates have received a paper travel card (located in the back your accreditation pass) which should be passed through the ticket machine to exit the station at North Greenwich. It will take approximately 30 minutes to travel to The O2. Please allow enough time for travel.

From ExCeL London/Tower Gateway:

1. Take the DLR to Canning Town.

2. Change at Canning Town for the Westbound Jubilee Line.

3. Disembark the Jubilee Line at North Greenwich Station.

From central London/Canary Wharf:

1. Take the Westbound Jubilee Line.

2. Disembark the Jubilee Line at North Greenwich Station.

In the event of there being significant disruption on the DLR or Jubilee Line, delegates should call the OSC on +44 (0)845 475 2011 for advice on how to seek an alternative route.

One School One Country is a component of the WorldSkills London 2011 Education Experience. It has been designed to involve primary schools in learning about the culture, skills and professions of different countries/regions.

In order to maximise the benefits of One School One Country, teams from the WorldSkills International countries/regions have been actively encouraged to participate in communicating with their host school. This has provided them with the opportunity to find out the host school, its ethos as well as gain a further insight into the culture in United Kingdom. It will also provide the means of inspiring and motivating young people in the United Kingdom who ordinarily would not have the opportunity to interact with skilled professionals from other countries/regions.

Who attends the One School One Country Welcome Day?

Primary schools will act as ‘welcome hosts’ to a Team by organising a special welcome reception at their school on (C-1) Tuesday 4 October. The One School One Country Welcome Day is for the following people only:

› Competitors

› Team Leaders

› Official Delegates

› Technical Delegates

Unfortunately WorldSkills London 2011 is unable to allow any additional attendees due to the maximum capacities of the transport booked. There will be photographs and press coverage about these visits to allow other delegates to see what happened on the day.

Where and when?

Date: Tuesday 4 October 2011 (C-1)

Meeting East Car Park, ExCeL Londonpoint: (Competition site)

Time: Assemble at 09.30hrs

Catering: Please collect your packed lunch adjacent to the coach assembly point in the East Car Park.

Attendees will be taken to their designated school by coach/minibus.

Transfer back to East Car Park, ExCeL London (Competition site) by coach after One School One Country.

One School One Country


Closing Ceremony

About the Closing Ceremony

The Closing Ceremony will be a fast-paced show that celebrates the achievements of the Competitors. It is where all of the WorldSkills London 2011 winners will be announced and their medals presented. The Ceremony is expected to last approximately two hours.

For access to and from the venue, please refer to Opening Ceremony pages preceding this section.

Competitor and Team Leader arrival

WorldSkills London 2011 has arranged a short performance exclusively for Competitors and Team Leaders prior to the main Ceremony. Competitors must ensure that they arrive at The O2 by 18.15hrs to ensure that they are seated in time for this performance. Please leave sufficient time for travel

Competitors will need to congregate within The O2 complex in the ‘The London Piazza’ area near Entrance F. There will be venue staff and WorldSkills London 2011 volunteers at the entrance to direct Competitors.

Arrival for all other delegates

Please aim to arrive at the venue for 18.30 – 18.45hrs to allow time to find your seat.

What to bring

Delegates MUST bring your Closing Ceremony ticket. Due to strict security at The O2, no delegates will be able to access the Closing Ceremony without their Ceremony ticket. DELEGATE ACCREDITATION WILL NOT ALLOW ACCESS TO THE O2 ARENA.

Please also bring your Accreditation as this will give you access to The Big Farewell directly following the Ceremony.

Competitor Dress Code

Competitors should consult with their Team Leaders regarding dress code for the Ceremony to ensure suitable attire for the Ceremony.

Flags

Any small flags brought to the Ceremony by delegates must match the approved flags. Any national/regional flags that do not match these are liable to be removed by security. Please check with your Official Delegate if you are unsure of which flag you should be using.

Seating

Delegates have allocated seating printed on their tickets. These have been allocated by WorldSkills London 2011 in consultation with WorldSkills International.

Date: Sunday 9 October 2011 (C+1)

Venue: The O2

Time: 18.15hrs – Competitor and Team Leader arrivals18.30hrs – Doors 19.30hrs – Ceremony begins 21.30hrs – Ceremony ends

Arrival Process – Competitor and Team Leader

All Competitors and Team Leaders must ensure that they arrive at The O2 by 18.00hrs to ensure that they are prepared and seated for the Parade of Nations.

Competitors and Team Leaders will need to congregate within The O2 complex in the ‘The London Piazza’ area near Entrance F. There will be venue staff and WorldSkills London 2011 volunteers at the entrance to direct Competitors.

Arrival Process – All other delegates

Please aim to arrive at the venue for 18.30 – 18.45hrs to allow time to enjoy the entertainment outside, and find your seat within the arena.

Food and Drink

There are a number of outlets within the Entertainment Avenue serving food and drinks that can be purchased.

Please note delegates will not be permitted to take food or drink into the arena.

What to bring?

Delegates MUST bring your Ceremony ticket which was received as part of their accreditation. Due to strict security at The O2, no delegates will be able to access the Opening Ceremony without their Ceremony ticket. DELEGATE ACCREDITATION WILL NOT ALLOW ACCESS TO THE O2 ARENA.

Competitors are advised to bring as few valuables as possible. Competitors will be leaving their seats for the Parade of Nations and may not return to the seat they initially had following this Parade.

Departure

The Ceremony is scheduled to finish at 21.00hrs. Delegates should use public transport to return to their hotels.

The main entrance area of The O2 will be very busy immediately after the show, so if delegates would like to meet other supporters after the Ceremony, we recommend that they pre-arrange to meet in one of the bars or restaurants on the Entertainment Avenue within The O2 complex.

Competitor Dress Code

Competitors should consult with their Team Leaders regarding dress code for the Ceremony to ensure suitable attire for the Parade of Nations.

Flags

WorldSkills London 2011 will provide the official flags for the Parade. Any small flags brought to the Ceremony by delegates and Competitors must match these approved flags. Any national/regional flags that do not match these are liable to be removed by security. Please check with your Official Delegate if you are unsure of which flag you should be using.

Seating

Delegates have allocated seating printed on their tickets. These have been allocated by WorldSkills London 2011 in consultation with WorldSkills International. Delegates have received Ceremony tickets with their accreditation and should ensure they bring them to The O2 – entry will not be permitted without a ticket.

Opening Ceremony


What to see and do within the Competition

Visitor Experience

Our visitor experience will allow visitors to be part of the world’s largest skills Competition and skills showcase when it comes to London on Wednesday to Saturday 5– 8 October 2011. The visitor experience offers our planned 150,000 visitors the chance to see 1,000 people from more than 50 countries/regions competing in the 46 skill competitions. Visitors will have the opportunity to Have a Go at the skills on offer and see an outstanding display of skills showcased at the event. Thousands of schools, colleges, teachers, trainers and lecturers, have arranged to visit the event and will benefit from a range of free teacher resources to help them get the most out of their visit. Attendance for schools, colleges and education partners is complimentary. It is relevant to anyone interested in skills and jobs, from schools and colleges to employers and job seekers.

The Competition

The core of the event is the 46 skill competitions. Everyone who takes part in competitions, whether at a local, national, or international level, can benefit from them. At the highest level, WorldSkills Competitions drive up standards, helping to redefine the meaning of ‘world-class skills’ while creating future trade, education and enterprise opportunities. Taking part in WorldSkills Competitions allows each country/region to exchange and compare international benchmarks in a wide range of skills, leading to improved standards within industry and education. Competitions inject dynamism and excitement into training activities which benefit both trainers and learners. Employers, colleges, universities and training providers can all take part and there are many benefits from increasing media exposure to improving standards and brand promotion.

Have a Go and Careers Advice

Have a Go gives a ‘bite-size’ taster of a new skill, trade or profession. Have a Go ignites people’s passion to learn and offers information, advice and guidance on future jobs and careers. WorldSkills London 2011 wants to create one million opportunities for people to Have a Go at a new skill to help inspire them at work and in their careers. Have a Go activities will take place around the UK in the workplace, at colleges, schools, community centres and shopping centres – culminating in a three-week skills festival from 19 September to 9 October. Have a Go areas will also be available throughout the event. Trade sponsors, industry bodies, employers, commercial sponsors and education and training partners are all taking part.

There are more than 50 Have a Gos within the Competition, all with prominent branding and signage – Have a Gos are located, by sector in six different areas close to each competition. They are easily recognisable. Within each of the six locations there is a dedicated Careers Advice area offering all age careers advice for all of our visitors.

Colleges and Training Providers were encouraged to apply to run a Have a Go activity, and 100 applications from around the UK were received. In addition to the activities which are running at the event, WorldSkills London 2011 has been promoting a national campaign to provide one million opportunities for people across the UK to try a new skill. Events have been taking place through the country in various colleges and institutions, with Have a Go activities also offered at the Chelsea Flower Show and British Touring Car Championships.

The Big Farewell

About The Big Farewell

Taking place directly following the Closing Ceremony, The Big Farewell is a private event for Competitors and delegates to celebrate their shared achievements. There will be a variety of music and entertainment, as well as delicious food and drink to keep delegates going through the evening.

Who can attend?

Only accredited Competitors and delegates who have purchased a package can attend The Big Farewell. WorldSkills London 2011 regrets there are no additional places for family or friends. Exceptions cannot be made.

Catering

From 22.30 – 00.30hrs there will be buffet points serving food from around the world, located in various points around the venue.

Complimentary beer, wine and a range of soft drinks will be on offer until 01.30hrs. Should delegates wish to purchase any other drinks, they will be able to do so at any of the bars.

Remember the legal age to drink alcohol is 18 in the UK; you may be required to present a form of identification. The venue reserves the right to refuse to serve alcohol without notification. Please drink responsibly.

Access to the venue

The Big Farewell takes place in Proud2, located within The O2 complex.

Departures (before midnight)

Delegates choosing to leave before midnight will be required to use public transport to return to their hotels.

Departures (after 00.30hrs)

There will be a coach shuttle service to hotels for delegates leaving after midnight. This shuttle service will run on a rotation system, leaving only when the coaches are full so please remember you may have to wait. The on-site transport team will be there to assist you with any enquiries you may have. The final shuttle bus will leave at 02.15hrs

What to bring

Delegates will need your accreditation to access The Big Farewell.

Date: Sunday 9 October 2011 (C+1)

Venue: Proud2, within The O2

Time: 21.30 – 02.00hrs


Showcase programme

Showcasing is designed to surprise and delight visitors through a highly visual, stimulating, entertainment-led programme provided as an integral part of the main event. There are over 100 Showcases taking place at WorldSkills London 2011. These are delivered by schools, colleges, and training organisations from across all parts of the United Kingdom. Showcase gives visitors to WorldSkills London 2011 the chance to see some of the UK’s most talented young people and adults demonstrating and performing their chosen skill. Showcases will demonstrate a broad range of skills to thousands of visitors from dance and drama to tiling and photography. Complementing Have a Go activity, Showcasing will be available for each of the four days of the Competition and during the Opening and Closing Ceremonies. Colleges, schools and academies from across the UK have ‘won’ their place to be part of this Showcase and celebration of talent.

Almost 200 applications were received from all across the UK and the very best Showcases have been selected to take forward to WorldSkills London 2011. These will be situated throughout the ExCeL London in feature areas listed below. There will be some Showcases taking place outside the Opening Ceremony at The O2 so be sure to look out for them! All Showcases are student led. We hope that they strike a chord with visitors and complement the overall visitor experience. The aims of the Showcase programme are to:

› Inspire school age visitors to take up further education, and make them aware of the breadth of courses available

› Encourage visitors to Have a Go, seek Information Advice Guidance, and talk to Sponsors and Employers about a profession as a result of seeing the Showcase

› Complement the skill competitions

› Showcase to visiting countries / regions the type of further education which takes place in the United Kingdom

› Benefit the students and organisations taking part

Performance Stage: Over 30 short performances are taking place across four days, including student dance, drama, choirs and catwalk shows.

Art Gallery: Approximately 20 Colleges are providing collections of art work to display in the art gallery and among some of the competition areas.

Student Media crews: Film and media students will be taking footage and showcasing the live editing process.

Cookery Showcase Kitchen: Students will showcase cookery skills related to their part of the country or in specialities such as pasta making or sushi preparation.

Science Technology Engineering & Maths Zone: Includes demonstrations from students studying Information Technology, Aeronautical Engineering, and Applied Science and more!

Heritage Stage: Showcases include demonstrations of furniture making, plastering and dry stone walling, and heritage techniques with a historical link to different regions in the United Kingdom.

Hair & Beauty Stage: Student demonstrations of hair styling make up & body art application. Inspired by, for example2012 Olympics, historical figures, Lady Gaga...

Look out for South Thames College Production Arts Showcase, and Highbury College Showcasing “Robin Hood” on the Performance Stage.

Why not Have a Go?

The WorldSkills London 2011 team hope you will take up the opportunity to Have a Go at some of the activities on offer – from virtual welding, hairdressing, life-saving, omelette making, designing a shop window, changing a wheel, silent Zumba, and much more!

For more information and a list of Have a Gos being organised Visit: worldskillslondon2011.com/haveago

The Careers Advice areas will be located alongside the Have a Go activities where impartial careers advice will be given by Next Step City & Guilds, Job Centre Plus and National Apprenticeships Service. Careers advice will provide visitors with further details on entry routes into the careers they have seen and tried and will provide them with information about colleges and apprenticeships within these areas.

Make it Happen

Exhibiting in the Make it Happen area will give exhibitors the chance to promote their business to the estimated 150,000 UK and international visitors to WorldSkills London 2011 and associate their company with some of the most talented young people, trades and professions in the world. It provides a unique opportunity to demonstrate the business or organisational commitment to vocational skills, careers and future jobs and to attract the ‘best of the best’.

The Make it Happen area is located in South Halls S10 – S11. The exhibition is divided into several zones to mirror the main competition skill areas: Horticulture & Animal Care, Health Public Services & Care, Construction Planning & the Build Environment, Information Communication & Technology, Engineering and Manufacturing Technologies, Arts Media & Publishing and Campus Education & Training.

The exhibition also includes several organisations such as European Social Fund (ESF), a Global Skills Village for several Member countries / regions and a performance stage for showcasing a variety of theatrical style entertainment.

Available for each of the four days of the Competition, stands will be located in a dedicated exhibition area called Make it Happen providing a range of ‘zones’ to ensure exhibitors are placed in areas relevant to their goals. Open to all for example, employers, colleges, academies, Sector Skills Councils, trade and membership associations. The Global Skills Village will be located inside the Make it Happen area turning this into a truly international exhibition.

A plan of the Make it Happen area will be available to view at the Competition site.

For more information and a list of exhibitors taking part Visit: worldskillslondon2011.com/exhibit

What to see and do within the Competition


WorldSkills Premiere Experience conference and event programme

The WorldSkills Premiere Experience (WSPE) is the centre-piece for leaders attending WorldSkills London 2011. It is an innovative, productive and informative conference and event programme where delegates will be able to book to attend a range of Study Visits to Further Education colleges and guided tours of the WorldSkills Competition in addition to booking the conference sessions. WSPE provides an excellent opportunity for

networking, learning and sharing best practices.

Places at the WorldSkills Premiere Experience are pre booked but there will be limited conference places available to purchase on the day.

For more detailed programme information please see www.worldskillspremiere.com

An outline of the activities can be viewed below:

Tuesday, 4 October

Study visits to Further Education colleges 08.30 – 14.00hrs and 14.00 – 18.00hrs

Sightseeing tour of London 09.00 – 13.00hrs

Opening Ceremony with exclusive WSPE reception 19.30 – 21.00hrs

Wednesday, 5 October

Study visits to Further Education colleges 08.30 – 14.00hrs and 14.00 – 18.00hrs

Competition Guided Tours 10.30 – 11.30hrs / 13.00 – 14.00hrs / 15.30 – 16.30hrs

Work Inspiration conference – The Big Conversation 08.00 – 12.30hrs

Work Inspiration conference – ‘How to’ seminars 13.30 – 15.30hrs

Thursday, 6 October


WorldSkills Leaders Forum 08.00 – 15.30hrs

Friday, 7 October


Global Skills Marketplace (GSM) 08.00 – 15.00hrs various times between these hours, on a pick and mix session basis

Saturday, 8 October


Study tour – guided tour of Newham regeneration project 10.00 – 12.00 / 14.00 – 16.00hrs

Sunday, 9 October

Closing Ceremony with exclusive WSPE reception 19.30 – 21.00hrs

Make your skills count with learndirect

We offer nationally recognised qualifications in maths, English, IT, Apprenticeships and more to help you improve your skills and job prospects.

0800 101 901learndirect.co.uk

Visit us on stand number EX89 in Hall S12 to find out how we can help you.


WorldSkills Leaders Forum

Thursday 6 October 08.00 – 15.30hrs

The WorldSkills Leaders Forum is an annual international event on themes of global relevance and are chosen based on input from delegates and Members. The WorldSkills Leaders Forum itself serves as an annual kick-start for the networking process, striving to exploit and develop the power of WorldSkills International’s global network to meet the needs of industry and commerce and those who train them – to the mutual benefit of all concerned. Its relevance and importance has grown and it is now an important and integral part of the annual WorldSkills calendar. For more information please visit www.worldskillsleadersforum.com

Our goal for the 2011 WorldSkills Leaders Forum (WSLF) is to bring to the stage several countries and international corporations that are making a difference in skills development. We have carefully selected a mix of developing and developed countries from all over the world for this WSLF programme. The Harvard

Graduate School of Education report entitled “Pathways to Prosperity” was the catalyst behind the theme and direction for this year’s event. Top speakers from around the world will be addressing the impact that vocational training has on economic growth as it pertains to their country or corporation.

A networking lunch will be held during the WSLF and many examples of policy and practice will be shared over the course of the day. The WorldSkills Leaders Forum is proudly supported by WorldSkills International’s Global Industry Partners in partnership with WorldSkills London 2011 Premier Sponsors.

Following presentations from key leaders in business and commerce, delegates will have their chance to participate through a ‘Question Time’ style session with an extended panel of experts, exploring the benefits of investing in skills, the role skills will play in the global economic recovery and the importance of striving for excellence as a way of motivating young people.

Global Skills Marketplace (GSM)

Friday 7 October 08.00 – 15.00hrs

The Global Skills Marketplace (GSM) will offer a series of internationally themed seminars relating to skills development and training, skills policy and practice, emerging technologies, the new global workforce and international best practices. These seminars will allow participants to learn and share best practices, ask questions and network with others. The GSM provides the opportunity for leaders from industry, government and education to gather and address global skills issues, to network and to share best practices. These best practices must be shared so benefits can be realised in regions across the world.

The WorldSkills Premiere Experience conference and events programme is held in the ICC Capital Suite at ExCeL London. For further information please visit www.worldskillspremiere.com

Work Inspiration in partnership with Business in the Community (BITC)

Wednesday 5 October

Young people, apprentices and employers will come together for the second anniversary of Work Inspiration, the campaign that transforms the quality of work experience, delivered by Business in the Community. This will be both a celebration of the impact that inspiring introductions to the world of work have on the future workforce, and a call to action for more employers to deliver more high quality placements. The day is in two parts, the Big Conversation is run in the morning and then a series of ‘How to’ seminars run in the afternoon where employers will share their best practice in relation to work placements and apprenticeships. www.workinspiration.com

Work Inspiration – The Big Conversation 08.00 – 12.30hrs

The Work Inspiration campaign aims to better prepare young people for employment and bridge the transition between the classroom and the world of work by turning work experience into Work Inspiration.

The purpose of the Big Conversation is to encourage employers, apprentices and young people to discuss work experience and employability skills – the business case, the drivers for young people, the opportunities and barriers – and how to make introductions to the workplace meaningful, relevant and inspiring. For the first time, apprentices will join CEOs and young people in a Big Conversation to share their stories of progression in the workplace and the opportunities that vocational routes offer.

Work Inspiration – ‘How to’ Seminars 13.30 – 15.30hrs

A selection of seminars by employers for employers. These seminars will address key topics and issues related to developing current and future skills and the delivery of valuable and engaging work placements for both the employer and young person. Three seminars run concurrently across two time slots so when booking please select one seminar from ‘round one’ and one from ‘round two’.


Package info

Accreditation

All delegates receive an accreditation pass as part of their welcome pack upon arrival at the hotel. The accreditation pass should be worn at all times to allow access to the Competition venue and entitles delegates to the elements paid for as part of their package. It also acts as a handy storage facility for delegate travel cards. The accreditation pass does not allow entry into the Opening Ceremony or Closing Ceremony.

WorldSkills London 2011 operates an accreditation centre onsite at the Competition venue; this can be found in the Platinum Suite in ExCeL London. If the details on an accreditation pass are found to be incorrect or a photograph is missing, the accreditation centre will be open 08.00 – 20.00hrs to support delegates.

Important: please note if delegates lose/misplace their accreditation pass, there is a £20 replacement fee payable to the accreditation team before a new pass will be issued.

Delegates should use this key to understand what the symbols on their accreditation pass represent:

TA

ALL

PS

SG

SG-W

NG

MC

SPEC

Lunch/Dinner Access

Happy hour Access

London Experience

Welcome Reception

One School One Country

The Big Farewell

Transport

All Workshops

Specific Workshops

Platinum Suite

South Gallery Rooms

South Gallery Rooms – WSI

North Gallery Rooms

Media Centre


Communication

Mobile Telephones

WorldSkills London 2011 has allocated pre-programmed mobile telephones on The O2 network to Official Delegates, Technical Delegates, Chief Experts, Deputy Chief Experts and Team Leaders. Please note that only two Team Leaders per Member will receive a mobile phone.

Mobile telephones for these delegates are provided on arrival at their hotel. It includes a pre-paid package of £50 credit. This credit can be used to call the OSC and any non-O2 mobiles, landline and International numbers. Calls and text messages made to other O2 mobiles are free of charge – you will therefore be able to call other delegates allocated with a WorldSkills London 2011 mobile for free. Please note once you have used the £50 worth of calls you will be responsible for adding any further credit at your own cost.

If an allocated mobile telephone is lost or stolen it will not be replaced and the allocated owner will be charged a penalty of £50.

A full contact list of all the allocated phone numbers can be obtained from the Member Support Area in the Platinum Suite.

For those delegates who have not been allocated a mobile telephone but who require an O2 sim card, you can collect one of these from the Member Support Area in the Platinum Suite. However please note the sim card will only work in unlocked tri-band mobile telephone handsets and will not come with any pre-paid talk time. To purchase talk time (top-up voucher) you can visit the ExCeL London Business Centre on Level 0.

E-mail

Similar to previous Competitions, one way in which WorldSkills International will keep Members updated on changes to the event programme is by email, using the email addresses provided in the WSI registration system.

Who has pigeon holes on site?

Official Delegates, Technical Delegates and Global Industry Partners (GIPs) have pigeon holes located in South Gallery room 13.

Team Leaders have pigeon holes located in their Team Leader room in South Gallery room 19.

Competition Website

During the Competition delegates can stay updated on any changes and announcements by accessing the Competition website at http://wsc2011.worldskills.org. The website also contains easy links to the various Competition surveys, Health and Safety documentation, the CIS and the ability for Jury Presidents to log feedback to Competition Support regarding their skill/s.

Limited Edition Merchandise

Limited Edition WorldSkills London 2011 merchandise will be available to order online before the Competition until 30 November 2011. This includes personalised T-Shirts, caps, key-rings and other items.

Visit www.worldskillslondon2011.com/merchandise to find out more and to place your orders.

Member Support

Member Support – Platinum Suite (08.00 – 20.00hrs)

For the past 12 months WorldSkills London 2011 has provided a dedicated e-mail and telephone support to WorldSkills International Members in the form of the Delegate and Customer Service Team. This support will continue onsite at the Competition venue in Member Support which is located in the Platinum Suite in the boulevard at ExCeL London and will be operational from 28 September to 10 October between 08.00 – 20.00hrs each day.

WorldSkills International (WSI) will also have a representative situated in the Platinum Suite alongside the WorldSkills London 2011 team. The full service WSI Member Support will be situated in South Gallery Room 7.

In addition to the Member Support Area, there is also the Operational Support Centre (OSC) which will be the main contact centre for all delegate enquiries. The OSC is available to deal with any questions or problems, 24hrs a day by telephone on +44 (0)845 475 2011.

+44 (0) 845 475 2011 (24 hours)

London Information Desk

A team of dedicated Delegate and Customer Service Managers and volunteers will be on hand to help you with any enquiries you may have. In addition to this, our travel partner, Travel Places will also be located nearby offering a ‘London Information’ service such as theatre ticket bookings and sightseeing tours to help you get the most out of your stay in London.

Did you know? Most Competitor and delegates do not have any commitments during the day on C+1 (Sunday 9th October).

Delegates should think about what they would like to do that day and come and see the ‘London Information’ Team or why not take advantage of our special offer at The British Music Experience at The O2? (The same venue where the Ceremonies will take place)

British Music Experience – special offer

The British Music Experience is delighted to support WorldSkills London 2011 by offering all delegates and Competitors a discounted £5 ticket to the museum (usually £12). To take advantage of this offer, delegates will need to present their accreditation on arrival at the British Music Experience. www.britishmusicexperience.com

The British Music Experience, presented by The Co-operative is the new national museum of popular music. It is also a registered charity with the purpose to increase the awareness and appreciation of the science, technology and art of music in Britain. With seven immersive time zones, hundreds of pieces of famous iconic artist memorabilia and hands-on interactive exhibits, visitors can trace musical trends through over 60 years of British music history, explore music’s influence on art, fashion and politics, and learn to play instruments in the Gibson Interactive Studio. The museum opened in March 2009 and as part of its charitable mission has a keen focus on education.


Catering

WorldSkills London 2011 has worked very closely with WorldSkills International’s Members to ensure that all cultural and dietary requirements are catered for during their stay in London.

Please note that meals and refreshments will not be provided on the day of arrival, the package catering elements begin the day AFTER delegates arrive.

Breakfast – At your hotel

Breakfast is included in all delegate packages and will be served at your hotel each morning between 06.00 – 09.00hrs. In some instances the hotel restaurant is over maximum capacity and we would appreciate your patience and understanding in the instances where a rotation system has been introduced.

Refreshments – In the Delegate Lounge/Skill Area

The Delegate Lounge is situated on level 2 of the Platinum Suite and delegates (with the exception of Competitors and Experts) will be served their daily refreshments in this area. This will include teas, coffees, water and biscuits.

Within the Skill Workshops, the full range of refreshments will be made available; tea, coffee, water, juices (all refrigerated) energy bars and fruit.

Please note – the Delegate Lounge is only for those accredited delegates who have purchased a package from WorldSkills London 2011. If you would like to hold a meeting with someone who has NOT purchased a package from us then please arrange to meet them in one of the many outlets (cafes, bars etc. in the Boulevard) as they will not be granted access to this area.

Water!

Delegates and Competitors will be working long hours and it is important to stay hydrated. As such, WorldSkills London 2011 has provided accredited personnel with a water bottle in each welcome bag. These should be brought to the Competition venue and filled using the water coolers situated in the Delegate Lounge and Skills Workshops.

Hotel Information

All Competitors and delegates who have purchased a package from WorldSkills London 2011 are staying across 20 of London’s top hotels. Each package includes breakfast each morning from 06.00hrs, please present your room key at the restaurant.

The following is a comprehensive list of all the hotels where our Competitors and delegates are staying and a reminder of which transport group each hotel belongs to:

Transport Group

Hotel Name Address

TA

Crowne Plaza London ExCeL Royal Victoria Dock, Western Gateway, London E16 1AL

Premier Inn London Docklands

Excel East, Royal Victoria Dock, London E16 1SL

Custom House Hotel 272 – 283 Victoria Dock Road, London E16 3BY

Ibis London ExCeL 9 Western Gateway, Royal Victoria Dock E16 1AB

Holiday Inn Docklands 1 Silvertown Way, London, E16 1EA

Travelodge London City Airport

Hartmann Road, Silvertown, London E16 2BZ

Ramada Hotel & Suite London Docklands

Excel, 2 Festoon Way, Royal Victoria Dock, London E16 1RH

Novotel London ExCeL Western Gateway, Royal Victoria E16 1AA

TB

Marriott West India Quay 22 Hertsmere Rd, Canary Wharf, London E14 4ED

Hilton Canary Wharf South Quay Marsh Wall London E14 9SH

Britannia International 163 Marsh Wall, London E14 9SJ

TC

Guoman Tower Hotel St Katharine’s Way, London E1W 1LD

Mint Tower of London 7 Pepys Street, London EC3N 4AF

Grange City Hotel 8–14 Cooper’s Row, London EC3N 2BQ

Grange Tower Bridge 45 Prescot Street, E1 8GP

Premier Inn London Tower Hill

24 Prescot Street, London E1 8BB

TD

Park Plaza County Hall 1 Addington Street, London SE1 7RY

Premier Inn London County Hall

Belvedere Road, Lambeth, London SE1 7PB

Park Plaza Westminster 200 Westminster Bridge Road, London SE1 7UT

TE Novotel London Greenwich 173–185 Greenwich High Road, London SE10 8JA

PRODUCT PAGE

Product Description: 500ml bottle 8581

Order Quantity: 3500

Print Colours: white/black

Product Colour: purple (matched to 248)

Print Method: screen

Trim Colour: white or black

Fittings:

DATE FIRST SENT

Ammendment date

* 00/00/11 *

artwork not to scale

By SIGNING this PROOF I ACCEPT RESPONSIBILITY for ERRORS NOT CORRECTED.

After PROOF APPROVAL WE CANNOT accept RESPONSIBILITY for INCORRECT COPY.

I have read and UNDERSTOOD ALL ADVISE AND LIMITATIONS ADVISED on this proof.

* 19/08/11 *


Laundry

Delegates requiring a laundry service have the option of using either their hotels standard services or the services of a supplier arranged by WorldSkills London 2011.

Delegates requiring laundry are responsible for the payment themselves. WorldSkills London 2011 will not reimburse the cost of laundry.

WorldSkills London 2011 has arranged for a Laundry Service Provider to be on site at ExCeL London. This Laundry Provider is Limehouse Dry Cleaning & Laundry Co. Ltd (www.limehousedrycleaning.co.uk)

Where can delegates leave their laundry?

This service will operate from a branded Limehouse Dry Cleaning & Laundry Co. Ltd, vehicle parked immediately outside the ExCeL London West Entrance.

When?

3 October– 8 October inclusive

The service will operate between 07.00–09.00hrs and 17.30–19.30hrs

How much will it cost?

WorldSkills London 2011 has negotiated discounted rates.

Indications of these rates are shown:

Service Washing (Single bag up to 10kg) – £10

Launder and press: Shirt £1.80, T-shirt £1.20, Trousers £2.00, Underwear £0.50, Socks £0.40

Dry Cleaning: Suit £7.50, Jacket £4.50, Trousers £2.50, Coat £7.00, Tie £2.00

Delegates are required to pay for their laundry in cash and in advance.

It is expected that this laundry service will be less expensive than the individual hotel rates. However, please note that a delegate is required to bring their laundry to ExCeL London. For further information regarding individual hotel rates please contact the hotel reception.

Lunch – United World Restaurant

All delegates are entitled to lunch as part of their package and this will take place between 11.00 and 14.00. Delegates will be allocated a lunch time slot for Competition days, please make sure these times are adhered to. WorldSkills London 2011 will be serving up to 5,000 meals on the busiest day so we need your co-operation to make sure this goes as smoothly as possible. Each lunch time there will be a new menu and these will be clearly displayed on the menu boards above each station. Cans of soft drinks, fruit juice and water will be available to accompany all meals. Enjoy your meal!

Dinner – United World Restaurant

Dinner will also be served at the United World Restaurant. Please note dinner is only included in the package of Competitors, Team Leaders and Workshop Supervisors. Dinner will be served between 17.00–19.30hrs (and available early from 16.00hrs on C-1 and C+1 to allow time to get ready for the Ceremonies).

As dinner is not part of some delegates’ package, our ‘London Information’ desk situated on Level 1 of the Platinum Suite can offer suggestions of places to eat.

Happy Hour – Waterfront Cafés

Happy Hour takes place between 17.30 and 18.30hrs on Competition Days and is open exclusively to Technical Delegates, Technical Delegate Assistants, Chief Experts, Deputy Chief Experts, Experts, Interpreters, Official Observers, Official Delegates and Workshop Supervisors. Please ensure you bring your voucher that you received as part of your accreditation to receive your two complimentary alcoholic (or unlimited soft) drinks.

If at any time you are not satisfied with the catering service or have any enquiry about any special requirements you may have then please call the OSC (Operational Service Centre) on +44 (0) 845 475 2011.

*Note – the schedule for Workshop Supervisors in the early build and break down days has been communicated to them separately. Any WSS unsure of their schedule should contact Louise Stone.

Catering


Coach Transportation

It is noted that additional transport in the form of official coaches will be provided by WorldSkills London 2011 at key events as detailed as follows:

Additional Transport Provision

Purpose Date Delegate type

Arrivals Transfer from Airport or Rail Station to hotel

Date of arrival All

London Experience – Excursion 1

Tourist Excursion departing from ExCeL London and terminating at Westminster

Friday 30 September

TD, TDA, E, I, CE, DCE

Post Welcome Reception Transfer from Westminster to hotels

Friday 30 September

TD, TDA, E, I, CE, DCE

London Experience – Excursion 2

Tourist Excursion departing from ExCeL London and terminating at Westminster

Sunday 2 October

OO, OD, C, TL,O, I

Post Welcome Reception Transfer from Westminster to hotels

Sunday 2 October

OO, OD, C, TL,O, I

One School /One Country

Excursion visit to local schools departing from, and returning to ExCeL London,

Tuesday 4 October

C, TL,OD, TD, TDA

Post Big Farewell Transfer from Proud2 to hotels Sunday 9 / Monday 10 October

All

Departures Transfer from hotel to Airport or Rail Station

Departure date

All

Transportation

Public Transport/Travel Cards

The majority of a delegate’s travel for the duration of their stay in London will be via a public transport option. These include London Underground, Docklands Light Rail Way and London bus. This will predominately include travel between a delegate’s hotel and the Competition Site at ExCeL London.

Delegates will be issued either one single weekly travel card or two single weekly travel cards. Whether a delegate is issued one or two travel cards is dependent upon the duration of the stay. Delegates will be issued a travel card that will cover zones 1–3 only. These travel cards allow limitless travel within these zones for the period that the travel card is valid. A delegate should therefore not be required to purchase any travel ticket during their stay and will not be reimbursed if they do.

To use a travel card on the London Underground a delegate must insert the card into the machine at the gates. Upon doing so the gates should open temporarily and the ticket is returned. This allows the delegate to retrieve the ticket and proceed through. On buses or Docklands Light Railway the delegate need only show an inspector the travel card ticket if requested to do so.

Please note that travel cards are paper tickets and not the plastic “Oyster” cards that delegates may be expecting and which are also used on the London public transport system.

Please note if the travel cards are lost or damaged delegates are responsible for replacing their own travel cards (this includes purchasing and payment).

For individual travel instructions from individual hotels to the Competition Venue at ExCeL London please see the separate hotel information sheet.

Important Travel Information:

There are planned engineering works on the Transport for London network on Saturday 1st and Sunday 2nd October please consult your hotel fact sheet for details on how to travel to the Competition Site on those days.


Transport Groups London Underground

When boarding an official coach arranged by WorldSkills London 2011 on one of the above occasions delegates must identify the correct coach to board. A coach’s destination will be indicated by signage. This will either be attached to the coach window, or will be on a post outside the bus. Delegates should show their accreditation passes prior to boarding.

Coaches may travel to more than one hotel and complete a number of drop offs. This may occur where multiple hotels are located within the same area. Coaches travelling to more than one hotel will be grouped as following:

Excel LondonSee loading zone: TA

Crowne Plaza London ExCeLIbis London ExCeLNovotel London ExCeL Custom House HotelPremier Inn London DocklandsRamada Hotel & Suite London DocklandsHoliday Inn DocklandsTravelodge London City Airport

Canary Wharf See loading zone: TB

Marriott West India QuayHilton Canary WharfBritannia International

Tower Hill See loading zone: TC

Guoman Tower Hotel Mint Tower of LondonGrange City HotelGrange Tower BridgePremier Inn London Tower Hill

Westminster See loading zone: TD

Park Plaza County HallPremier Inn London County HallPark Plaza Westminster

GreenwichSee loading zone: TE

Novotel London Greenwich


Emergency Procedures

WorldSkills London 2011 ensures that plans are in place to deal with emergency situations within ExCeL London. As a minimum, during the Competition, WorldSkills London 2011 will ensure that previsions are in place to give:

› First aid to an injured person

› Transportation to a medical facility as required

› Dealing with electrical or mains service emergencies

› Dealing with spills and/or chemical spills

› Means of contacting outside agencies for assistance

› Means of conducting an initial control of any small fires

In case of ANY emergency then please call 0845 475 2011 (UK) +44 (0)845 475 2011 (International) (available 24 hours a day)

Security and Medical Services Your Safety and Emergency Procedures

Security Services

Security Services will be provided for the WorldSkills London 2011 event 24 hours a day at ExCeL London, the Competition Venue. Each visitor (Competitor and delegates are exempt from this process) will go through a security screening process on arrival.

If you require the support of the security services while at ExCeL London, ensure you call the OSC directly on +44 (0)845 475 2011 or speak to a security guard on site.

First Aid Services

First Aid Services will be accessible during the Competition at ExCeL London. If you are in need of First Aid please call:

› the OCS directly on 0845 475 2011 from UK

› or +44 (0)845 475 2011 (international)

› or the Venue First Aid on 4444 (internal)

› or 0207 069 4445 from the UK

› or +44 (0)207 069 4445 (internationally)

Please be prepared to explain where you are located in the Competition Site, look around you at the overhead banners for information of your location to ensure we reach the person in need as soon as possible.

First Aid Services can also be located on Level 0 (Lower Boulevard) and a Recovery Room for minor incidents is located at N9.

The health, safety and welfare of all individuals involved with WorldSkills London 2011 are of vital importance.

As outlined in the UK Health and Safety Manual safety is a shared responsibility of WSL2011 and WSI, as well as these two organisations, all WSI Members, all volunteers, delegates, Experts, Competitors and contractors involved in this event have an equal responsibility towards Occupational Health and Safety including any Environmental issues. Health & Safety shall be an integral component of Competition activities. Together we can create a positive safety culture and ensure a successful Competition throughout, with on-going proven practices.

All individuals involved have the Right to Know; Right to Participate and Right to Refuse and will be expected to fulfill their safety responsibilities and to understand and adhere to the United Kingdom’s Health and Safety Manual and regulations.

Rights of Competitors

› RIGHT TO KNOW – of the existing and potential hazards that they may encounter in the course of the Competition and/or task.

› RIGHT TO PARTICIPATE – in their own health & safety and site safety activities.

› RIGHT TO REFUSE – any dangerous or unsafe activities or tasks.

Responsibilities of Delegates

› To ensure their own safety and health and to ensure their actions do not injure others.

› To follow instructions they have been given.

› To act in accordance with WorldSkills London 2011 and ExCeL London health & safety requirements.

› To make others aware of any situation that may affect the safety & health of others.

Your Safety and Emergency Procedures


Media Centre

Injuries and Accident Process

All Minor Injuries and Accident Investigation forms can be filled in electronically when required. The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR), place a legal duty on: delegates, employers, self-employed people and people in control of premises to report work-related deaths, major injuries or over-three-day injuries, work related diseases, and dangerous occurrences (near miss accidents).

All injuries, incidents and accidents will need to be logged and appropriately reported to Operational Support Centre who will then act on information given, including (injuries, damage to equipment, damage to the environment, and near-miss incidents). WSS with advice from Experts with Special Responsibilities (ESRs) will use their joint judgment when deciding how to treat injuries sustain by Competitors, Minor injuries, e.g. a small cut to the finger can be treated there and then not requiring the injured to leave their work. However, more severe injuries may require the injured to leave the workstation for treatment.

Fire and Evacuation Plan

The evacuation plan is contingent on ExCeL London’s Safety Policies and Procedures and their evacuation plan. Once an evacuation order has been initiated, ExCeL London will coordinate the evacuation. Once evacuated there are two assembly points located at the East and West ends of ExCeL London;

The Eastern assembly point is located in the East Car Park. The Western assembly point is located in the Royal Victoria Square.

Fire

On discovering a fire;

› Break the glass on the nearest Manual Call Point (coloured red), which are located adjacent to all exits. Or contact the Security Suite by dialling 4444 on an internal telephone or 020 7069 4444 from UK or +44 (0)20 7069 4444 (International) immediately.

› Only if you have been trained and it is a very minor fire and it is safe to do so, tackle the fire with the nearest suitable fire extinguisher.

› Always ensure there is a safe exit route before attempting to extinguish any fire.

Evacuation

If an evacuation is necessary you will hear the following announcement broadcast over the Public Address system, use the nearest available Emergency Exit route to the appropriate assembly point.

“ATTENTION PLEASE. ATTENTION PLEASE. HERE IS AN IMPORTANT ANNOUNCEMENT. IT IS NECESSARY TO ASK EVERYONE TO LEAVE THE BUILDING. PLEASE MAKE YOUR WAY CALMLY TO THE NEAREST EXIT. EVERYONE WILL BE RE-ADMITTED AS SOON AS POSSIBLE”.

Media Centre

The event will feature a dedicated Media Centre to serve the needs of accredited members of the media.

Situated in the Platinum Suite, the Media Centre will be fully operational from 8.00–20.00hrs daily (daily media briefings will be scheduled from 08.00hrs). Facilities include: 30 hot desks for media (four with PCs and 26 with fixed internet links for laptops); six desks for photo journalists with fast-speed broadband; additional café-style seating areas; storage lockers for film and camera crews; and hot and cold drinks and snacks. Wi-Fi internet access will be available as well as all the latest news releases from the Competition and information on what’s happening where.

All media who wish to use the facilities in the Media Centre, must be accredited. If this has not been done, please go to the Accreditation Centre in the Platinum Suite.

Publicising your attendance at WorldSkills London 2011

In addition to the national media campaign, we are encouraging all people and organisations taking part in the event to announce their involvement in their local media and trade press.

Your Safety and Emergency Procedures


WorldSkills International Rooms

The following is a listing of the WorldSkills International rooms for WorldSkills London 2011.

For meeting room bookings, please contact Ellen Coppens via [email protected] or in person in the WSI Member Support office (South Gallery room 7)

Location Room Room Signage Room Function

South Gallery

Premier Room 1

WSI Hearings Committee

Meeting room and work space for the WSI Hearings Committee

South Gallery

Premier Room 2

WSI Board Room Board room style meeting room for 30 people.

South Gallery

South Gallery Room 3

WSI MarCom and Special Events Support Office

To support and aid Member Organisations, Global Industry Partners and international media with marketing, communications and media matters, and to manage WorldSkills Premiere Experience-related events such as the WorldSkills Leaders Forum, Global Skills Marketplace along with the WorldSkills Connect programme.

South Gallery


Official Photographers Room

Official Photographers’ room for the collection, storage and upload of official photography for WorldSkills London 2011

South Gallery


BT Host Broadcaster/Edit Suite

Official Broadcaster’s room for collection, storage and upload of official videos for WorldSkills London 2011

South Gallery


Competition Information Systems Office

To manage the WorldSkills International Competition Information System (CIS) – which encompasses marking schemes and mark entry and results calculations.


South Gallery


WSI Member Support Office

To support WSI Delegates, Member Organisations, stakeholders and potential Members with general enquiries, non-Competition related documentation, print and meeting room bookings

South Gallery


WSI Training / Meeting Room

Classroom style meeting and training room with 20 computer workstations

South Gallery


WSI Meeting room 1 Board room style meeting room for 24, with additional hot desk workstations

South Gallery


Chair and Vice Chair of the Technical Committee Office

WSI Chair and Vice Chair of the Technical Committee

South Gallery

South Gallery Rooms 11 and 12

Competition Support Office

Provides assistance, direction and support to Experts and Skill Management Teams with matters relating to preparation and conduct of each skill competition, including Technical Descriptions, Test Projects, Competition Information System and overall administrative management of the skill competitions.


WorldSkills International Rooms


South Gallery


Delegates and Industry Partners Room

Lockers, In-trays and workstations for Delegates and Industry Partners.

South Gallery


WSI CEO Office WSI CEOWSI Information SystemsWSI Logistics Independent Quality Auditor

South Gallery


WSI President Office WSI PresidentPresident ElectTreasurerTreasurer Elect

South Gallery


WS Foundation Board of Trustees and MoVE Project Office

WS Foundation Board of TrusteesMoVE project team

South Gallery


Chair & Vice Chair of the Strategy Committee, Vice President for Special Affairs, WSI Board of Directors Elect and WSI Guests

Chair & Vice Chair of the Strategy CommitteeVice President for Special AffairsWSI Board of Directors Elect WSI Guests

South Gallery


Team Leaders’ Room Lockers, In-trays and workstations for Team Leaders.

South Gallery


WSI meeting room 3 Theatre Style meeting room to seat 70 people, with head table and data projector (No PA)


South Gallery


Member work area Work and meeting area for WSI Members and their Guests

South Gallery


WSI Meeting Room 2 Board room style meeting room for 24 people, with additional hot desk workstations

South Gallery

South Gallery Rooms 25 + 26

WSI Meeting Room 4 Classroom style meeting room for 70, with head table with data projector and small PA

Platinum Suites

Lounge WSI Member Support Satellite office

WSI Member Support satellite office, to support WSI Meetings and events in the Platinum Suite

Platinum Suites L2

Platinum 5 WSI Meeting room 5 C-9 to C-4: Theatre Style for 60 C-3 to C+1:Boardroom style for 30

Platinum Suites L2

Platinum 6 WSI Meeting room 6 C-9 to C-4: Theatre Style for 60 C-3 to C+1: Boardroom style for 30

Platinum Suites L2

Platinum 7 WSI Meeting room 7 Theatre Style for 60 with head table and podium

Platinum Suites L3

Platinum 1 and 2

WSI Meeting Room (GA room)

WSI Meeting room


Who’s who?

Who’s who? – WorldSkills London 2011 Board

Who’s who? – WSI Board

Chris Humphries CBE Chairman of WorldSkills London 2011

David Cragg Deputy Chairman of WorldSkills London 2011

Simon Bartley Non-Executive Director for WorldSkills London 2011

Simon Brown Non-Executive Director for WorldSkills London 2011

Nadine Dereza Non-Executive Director for WorldSkills London 2011

Pablo Lloyd Non-Executive Director for WorldSkills London 2011

Tony McGuirk Non-Executive Director for WorldSkills London 2011

William Priest Non-Executive Director for WorldSkills London 2011

Simon Waugh Non-Executive Director for WorldSkills London 2011

Peter Woodhouse Non-Executive Director for WorldSkills London 2011

Dan Wright Non-Executive Director for WorldSkills London 2011

Tjerk (Jack) Dusseldorp President, Chair of the Board

Marie-Thérèse Geffroy FR Vice President Strategic Affairs, Chair Strategy Committee

Liam Corcoran IE Vice President Technical Affairs, Chair Technical Committee

Roberto Spada BR Vice President Special Affairs

Yoo Bae Kim KR Vice Chair Strategy Committee

Veijo Hintsanen FI Vice Chair Technical Committee

Laurent Thibault CA Treasurer

Simon Bartley UK Ex-officio – WorldSkills London 2011

Elfi Klumpp DE Ex-officio – WorldSkills Leipzig 2013


Skills Competition by Name

Skill name Total Reg Chief Expert Deputy Chief Expert

Jury President

Official Skills

01. Polymechanics/Automation

14 Torsten Wolf DE Roland Spirig NZ Marco Frick LI

Members Registered AT, BR, CH, DE, ES, FI, IN, JP, KR, LI, NL, NZ, PT, TW

02. Information Network Cabling

11 Takuo Kikuchi JP Anita Wang NO Ling Biu Hung MO

Members Registered AE, BR, HK, JP, KR, MO, NO, SE, SG, TH, VN

03. Manufacturing Team Challenge

8 Brent Butler AU Harm Nagels NL Karl-Heinz Pfuendner DE

Members Registered AU, FI, FR, JP, KR, NL, TW, UK

04. Mechatronics 32 Michael Linn DE Hermann Studnitzka AT

Rico Cioccarelli CHNguyen Chi Truong VN

Members Registered AE, AT, BR, CA, CH, CO, DE, EE, ES, FI, FR, HU, ID, IN, IR, JP, KR, MA, MO, MX, MY, NL, NO, PT, SE, SG, TH, TR, TW, UK, VN, ZA

05. Mechanical Engineering Design – CAD

20 Dário Pinto PT Matthew Bell UK Thor Palsson ISGhalip Spahat MY

Members Registered AE, AT, BR, CA, CH, CN, CO, ES, FI, FR, ID, JP, KR, NL, PT, SG, TN, TW, UK, VN

06. CNC Turning 19 Gernoth Dolinar AT

Henrik Wolf SE Stefan Praschl ATJian Song CN

Members Registered AT, BR, CH, CN, CO, DE, ES, FI, FR, IN, JP, KR, NO, SE, SG, TH, TW, UK, US

07. CNC Milling 20 Jorge Maurício PT

David Grabski CA Stefan Praschl AT

Members Registered AT, BE, BR, CA, CH, CN, ES, FI, FR, IR, JP, KR, LI, NL, PT, SE, SG, TW, UK, US

The Competition – who is taking part?

AE UNITED ARAB EMIRATES

AT AUSTRIA

AR ARGENTINA

AU AUSTRALIA

BB BARBADOS

BE BELGIUM

BN BRUNEI DARUSSALAM

BR BRAZIL

CA CANADA

CH SWITZERLAND

CN CHINA

CO COLOMBIA

DE GERMANY

DK DENMARK

EC ECUADOR

EE ESTONIA

ES SPAIN

FI FINLAND

FR FRANCE

HK HONG KONG, CHINA

HR CROATIA

HU HUNGARY

ID INDONESIA

IE IRELAND

IN INDIA

IR IRAN

IS ICELAND

IT SOUTH TYROL, ITALY

JM JAMAICA

JP JAPAN

KR KOREA

LI Principality of LIECHTENSTEIN

LV LATVIA

LU LUXEMBOURG

MA MOROCCO

MO MACAO, CHINA

MX MEXICO

MY MALAYSIA

NL NETHERLANDS

NA NAMIBIA

NO NORWAY

NZ NEW ZEALAND

OM OMAN

PH PHILIPPINES

PY PARAGUAY

PT PORTUGAL

SA SAUDI ARABIA

SE SWEDEN

SG SINGAPORE

TH THAILAND

TN TUNISIA

TR TURKEY

TW CHINESE TAIPEI

UK UNITED KINGDOM

US UNITED STATES OF AMERICA

VE VENEZUELA

VN VIETNAM

ZA SOUTH AFRICA



Jury President

08. Mould Making 8 Mallinathan Puthukkudi IN

Erwin Schwarz AT Jose Luis Leitao BR

Members Registered AT, BR, ID, IN, JP, KR, TH, TW

09. IT Software Solutions for Business

21 Susan Gwin CA Caroline Hawkins AU Ali Al Marzouqi AE

Members Registered AE, AU, BR, CA, CH, ES, FI, FR, HK, ID, IN, IR, JP, KR, MO, OM, SA, SG, TH, TW, VN

10. Welding 31 Paul Condran AU

Etienne Nell ZA Marco Frick LITzu-Lian Tzou TW

Members Registered AE, AT, AU, BE, BR, CA, CH, CN, CO, DE, FI, FR, HK, ID, IR, JP, KR, MY, NL, NO, NZ, OM, PT, SA, SE, TH, TN, TW, UK, US, ZA

11. Offset Printing 11 Pat Klarecki US Vesa Iltola FI Thor Palsson ISPaul Puckerin BB

Members Registered BE, CA, CH, DE, DK, FI, FR, HK, JP, SE, US

12. Wall and Floor Tiling

21 Michel van Erkelens NL

Vincent Costermans BE

Marie-Anne Bury BE

Members Registered AR, AT, AU, BE, BR, CH, DE, EE, ES, FR, HK, HU, ID, IT, KR, LU, NL, SE, TH, TW, UK

13. Autobody Repair

15 Karl Vella UK Terry Angell US Seung-Jik Suh KR

Members Registered AU, CA, DE, DK, ES, FI, FR, JP, KR, NO, NZ, TW, UK, US, ZA

14. Aircraft Maintenance

7 Rick Johnstone CA

Jonnah Jones UK Hannu Immonen FI

Members Registered CA, IE, FI, NL, ES, FR, UK


Jury President

15. Plumbing and Heating

26 John Smartt IE Grant Stewart AU Eugene Incerti UKSens Shoolonga NA

Members Registered AT, AU, CA, CH, DE, DK, ES, FI, FR, HK, ID, IE, IN, IS, IT, JP, KR, LU, MY, NL, NZ, SE, TH, TW, UK, US

16. Electronics 19 Olavi Lähteinen FI

Stéphane Balet CH Shaun Thorson CAInta Ane LV

Members Registered BR, CA, CH, CO, DE, ES, FI, IN, IR, JP, KR, MA, PT, SG, TH, TN, TW, UK, VN

17. Web Design 27 Jeff Boulton CA Tapio Kattainen FI Don Hatton USYesid Rusinque CO

Members Registered AE, AU, BE, BR, CA, CH, CN, CO, ES, FI, FR, ID, IN, IR, JM, JP, KR, MO, OM, SA, SE, SG, TH, TW, UK, US, VN

18. Electrical Installations

30 Michael Hourihan IE

Per Svensson SE Pontus Slättman SEJean-Claude Binsfeld LU

Members Registered AE, AT, AU, BE, BR, CA, CH, DE, ES, FI, FR, HU, ID, IE, IS, JP, KR, MO, MY, NL, NO, NZ, OM, PT, SE, TH, TN, TW, UK, VN

19. Industrial Control

26 André RöthlinCH

Jarmo Kainumaa FI Pontus Slättman SE

Members Registered AT, AU, BE, BR, CA, CH, DE, ES, FI, FR, ID, IE, IR, IT, JP, KR, LI, LU, MA, NL, NZ, PT, SE, SG, TN, TW

20. Bricklaying 24 William Lacey IE Troy Everett AU Erkan TR

Seyed Mohammad Hosseini IR

Members Registered AT, AU, BE, CA, CH, CO, DE, DK, EE, FI, FR, HU, ID, IT, KR, LI, NL, NZ, SE, TH, TW, UK, US, VN




Jury President

21. Plastering and Drywall Systems

12 Rudolf Moesching CH

Peter Moore UK André Vermeulen ZA Thibault Dubus FR

Members Registered AR, CH, CO, DE, ES, FR, IE, JP, KR, LV, TW, UK

22. Painting and Decorating

15 Ueli Künzi CH Patrik Andersson SE Denis Ho BNHalim El Hallam MA

Members Registered AT, AU, BE, CH, DK, FI, FR, HK, HU, IT, KR, OM, SE, TW, UK

23. Mobile Robotics

16 Anton van den Brink NL

Ulrich Karras DE Malcolm Whinham NZ

Members Registered AE, BR, CA, CO, DE, FI, ID, IR, JP, KR, NL, SG, TR, TW, UK, ZA

24. Cabinetmaking 24 Peter Legg UK Ulf Brunne SE Elisabeth Lange NO

Members Registered AT, AU, BR, CA, CH, DE, DK, EE, ES, FI, FR, HU, ID, IT, JP, KR, LI, LV, MY, NZ, SE, TW, UK, US

25. Joinery 18 Stephen McIntosh CA

Paul Tierney UK Elisabeth Lange NOSupriyatna Supriyatna ID

Members Registered AT, BE, CA, CH, DE, DK, ES, FI, FR, HU, ID, JP, KR, NZ, PT, TH, TW, UK

26. Carpentry 15 Søren Vikkelsø DK

Pat Phillips UK Thawat Phoawanich TH

Members Registered AT, CA, CH, DE, DK, ES, FI, FR, HU, IT, JP, KR, NL, NZ, UK

27. Jewellery 17 Anthony Constantino PT

Ragnvald Nore NO Thomas Pardeller IT

Members Registered AE, AU, BR, CH, FI, FR, IN, IR, JP, KR, MX, NO, PT, TH, TR, TW, UK


Jury President

28. Floristry 18 Hanne Heikkilä FI

Alan Randell Smith AU Don Hatton US

Members Registered AT, AU, BE, CH, FI, FR, HU, ID, JP, KR, MO, MX, NO, NZ, SE, TH, TW, UK

29. Ladies’/Men’s Hairdressing

25 Robert Rousseau UK

Donna DeMaria AU John Shiel AU

Members Registered AU, BR, CA, CN, DK, EE, ES, FI, FR, HU, ID, IN, IS, JM, JP, KR, MO, NO, NZ, SE, SG, TH, TW, UK, US

30. Beauty Therapy 20 Sue Simpson UK Debbie Banfield CA Michael Fung HK

Members Registered AU, CA, CH, ES, FI, FR, HK, HU, ID, IE, IN, JP, KR, MY, SE, SG, TH, TW, UK, US

31. Fashion Technology

18 Victoria Chan MO

Sari Lehtonen FI Carlos Fonseca PT

Members Registered AU, CA, CH, ES, FI, FR, ID, IN, JP, KR, MO, PT, TH, TN, TR, TW, UK, VN

32. Confectioner/Pastry Cook

18 Yolande Stanley UK

Leopold Forsthofer AT Manuel Cabrera PadillaES

Members Registered AT, BR, CA, CH, DK, ES, FI, FR, HU, ID, IN, IT, JP, KR, MX, NO, TW, UK

33. Automobile Technology

29 Grant Petch AU Michel Tinguely CH Seung-Jik Suh KR

Members Registered AE, AT, AU, BE, CA, CH, CO, DE, DK, ES, FI, FR, ID, IE, IT, JP, KR, MA, MY, NO, NZ, OM, PT, SE, TH, TW, UK, US, ZA

34. Cooking 32 Ctefan Wohlfeil DE

Stephen Pope NZ Michael Fung HKZsófia Csiszár HU

Members Registered AT, BE, BR, CA, CH, CO, DE, DK, EE, ES, FI, FR, HK, HU, IE, IN, JM, JP, KR, MY, NL, NO, NZ, PT, SE, SG, TH, TR, TW, UK, US, VN




Jury President

35. Restaurant Service

24 Brigitte Collins AU

Rudolf Wolfschluckner AT

John Cassidy IEMohsen Larbi TN

Members Registered AT, AU, BR, CA, CH, DE, DK, ES, FI, FR, ID, IE, JP, NL, NO, NZ, PT, SE, SG, TH, TR, TW, UK, US

36. Car Painting 17 Rodney Bolton US

Jens Hansen DK Hannu Immonen FINadine Leachman JM

Members Registered AU, CA, DK, ES, FI, FR, IN, JP, KR, MA, NL, NO, NZ, SE, TH, TW, UK

37. Landscape Gardening

16 Henrik Bos FI Björn Gudmundson SE

Peter van den Berg NL

Members Registered AT, AU, CA, CH, DE, EE, ES, FI, FR, IT, JP, NL, NO, SE, TW, UK

38. Refrigeration and Air Conditioning

25 Mark Forsyth UK*David O’Riordan IE*

Franz Schropp DEKhamis Al Hadhrami OM

Members Registered AU, BR, CA, CH, DE, ES, FR, HK, IE, JP, KR, MA, MX, MY, NL, NO, OM, PT, TH, TN, TW, UK, US, VN, ZA

39. IT Network Systems Administration

28 Raffaele Stefanelli CH

Kelvin Ng SG Ali Al Marzouqi AEAbdulaziz Al Amr SA

Members Registered AE, AT, BE, BR, CA, CH, CO, DE, EE, ES, FI, FR, HK, HU, IR, JP, KR, LI, MO, MY, OM, PT, PY, SE, SG, TW, UK, US

40. Graphic Design Technology

26 Thierry Herman BE

Susan de Guzman AE Kanissery Venugopal IN

Members Registered AE, AT, AU, BE, BR, CA, CO, DK, ES, FI, FR, HK, ID, IT, JP, KR, NO, OM, SA, SG, TH, TR, TW, UK, US, VN


Jury President

41. Caring 14 Antoinette Sabapathy SG

Yvonne Soggemoen NO

Eugene Incerti UK

Members Registered AE, BR, CH, CO, ES, FI, FR, IT, NL, NO, SE, SG, TR, UK

42. Construction Metal Work

9 Reinhard Wiesinger AT

Roger Müller CH Carlos Fonseca PT

Members Registered AT, AU, CH, FI, FR, IE, JP, KR, TW

43. Sheet Metal Technology

7 Brian Coleman AU

Steve Brooks NZ Hideo Ogawa JP

Members Registered AU, CA, FR, JP, KR, NZ, TW

Demonstration Skills

D1. Visual Merchandising

4 Jonathan Baker UK

Jorma Vainio FI Iris Seet SG

Members Registered FI, NL, SG, UK

D2. Creative Modelling

6 Rainer Honegger CH

Yotsuo Hayakawa JP André Vermeulen ZA

Members Registered CH, FI, ID, JP, SG, TH

Host Member Skills

HM1. Stonemasonry

7 António Moreira PT

Kevin Calpin UK Tõnis Arvisto EE

Members Registered AT, CH, FI, FR, KR, PT, UK


*Chief and Deputy Chief Experts to be appointed on at WSC2011


Workshop Supervisors and Assistants

Skill 01 Polymechanics/Automation – Wayne DeJong and Dan Gallo

Skill 02 Information Network Cabling – Alec Burden and Ian Isaacs

Skill 03 Manufacturing Team Challenge – Samantha Ashman

Skill 04 Mechatronics – Jeremy Lewis

Skill 05 Mechanical Engineering Design CAD – Barry Skea and Frank Hull

Skill 06 CNC Turning – Bob Horton

Skill 07 CNC Milling – Shaun Adams

Skill 08 Mould Making – Martyn Davies

Skill 09 IT Software Solutions for Business – Rebecca Harrop

Skill 10 Welding – Des McCabe and Charlie Brady

Skill 11 Offset Printing – Matt Loney and Matt Poynton

Skill 12 Wall & Floor Tiling – Vacant

Skill 13 Autobody Repair – Stuart Alexander and Rod Reed

Skill 14 Aircraft Maintenance – Martin Yates and Val Lomas

Skill 15 Plumbing & Heating – Daniel Burpitt

Skill 16 Electronics – Melanie Adlam and Kevin Bartholomew

Skill 17 Web Design – Chris Ridgeon and Ryan Jacobs

Skill 18 Electrical Installations – Jeff Hayes

Skill 19 Industrial Control – Hans Vollenweider

Skill 20 Bricklaying – Kevin Diett and Sam Fairgrieve

Skill 21 Plastering & Drywall Systems – David Nolan

Skill 22 Painting & Decorating – Stephen Powell and Kevin O’Donnell

Skill 23 Mobile Robotics – John Kent and Henry Schubach

Skill 24 Cabinetmaking – Gary Tuddenham and Pierre Bonifait

WorldSkills London 2011 would like to thank our Workshop Supervisors and Workshop Supervisor’s Assistants for their hard work and dedication in making this event a success.

In order to provide experience and support for all skills, the Jury Presidents are organised into teams whereby an experienced Jury President/Technical Delegate can provide experience, mentoring and leadership for the Jury Presidents and Skill Management Teams. WSC2011 Jury President Team Leaders are : Stefan Praschl AT, John Shiel AU, Shaun Thorson CA, Rico Cioccarelli CH, Michael Fung HK, Peter van den Berg NL, Elisabeth Lange NO, Pontus Slättman SE and Don Hatton US.

Quality Assurance Management System Council

Chair (joint): Liam Corcoran IE and Veijo Hintsanen FI

Areas of responsibility Chairpersons of Quality Improvement and Audit Teams

Competitors & Team Leaders Pia Hegner DK + team

Health & Safety Andre Vermeulen ZA + team

Fairness & Transparency Ali Al Marzouqi AE + team

Technical Documentation Eugene Incerti UK

Professional Development – Jury Presidents & Skill Management Teams

John Shiel AU

Translators & Interpreters Stefan Praschl AT

Professional Development – Experts Peter van den Berg NL

Sustainability & Environment Officer Shaun Thorson CA + team

Jury President Teams


WSL2011 Project Office

If you need to contact a member of staff please call the Operational Support Centre +44(0)845 475 2011

Aidan Jones Chief Executive

Patrick McAllister Project Manager

Jacqui Lee Project Officer

Victoria Pickard CRM and Project Officer

Sarah Reilly EA to Chief Executive

Philippa Langton London Director

WSL2011 Administration and Finance

Jonathan Hurford-Potter Adminstration and Finance Director

Keith Ward Interim Acting Finance Director

Mardi Freeme Finance Manager

Iliriana Ahmeti Finance Officer

Tomas Sutas Finance Officer

Monica Patel Office Manager

Reina Allen Finance Officer

Rishi Beeltah Finance Officer

Tony Beeching Finance Officer

Meera Patel Finance Assistant

Robert O’Neill Procurement Manager

Amir Shahzad Procurement Officer

Richard Carter Procurement Officer

Delia Churnin Procurement Manager

Juliette Santos Procurement Officer

Shazia Butt Procurement Assistant

Hollie Steer Procurement Assistant

Christina Adeleke Procurement Officer

WorldSkills London 2011 team members

Skill 25 Joinery – Andrew Pengelly and David little

Skill 26 Carpentry – Mike Walters and Gareth Evans

Skill 27 Jewellery – Barry Moss and Robin Kyte

Skill 28 Floristry – Catherine Pepper and Kirsty Berridge

Skill 29 Ladies’/Men’s Hairdressing – Christine Vokins and Susan Bleasdale

Skill 30 Beauty Therapy – Jade Kidd and Jenna Bailey

Skill 31 Fashion Technology – Malcolm Turner

Skill 32 Confectioner/Pastry Cook – Chris Nurse and Alistar Birt

Skill 33 Automobile Technology – Peter Lloyd

Skill 34 Cooking – Steve Scuffell and Rod Naylor

Skill 35 Restaurant Service – Elaine Watson and Kelly Young

Skill 36 Car Painting – Alan Fidler and Simon Evans

Skill 37 Landscape Gardening – Darren Thompson and Jody Lingard

Skill 38 Refrigeration and Air Conditioning – Ian Giles and Jason Smith

Skill 39 IT Network Systems Administration – Toby Henness and John Henness

Skill 40 Graphic Design Technology – Sean Kearney and Hannah Liggins

Skill 41 Caring – Jason Warriner and Lorraine Hicking

Skill 42 Construction Metal Work – Christian Lochmann and Johannes Pöll

Skill 43 Sheet Metal Technology – David Vaughan

Skill D1 Visual Merchandising – Alan Westcott

Skill D2 Creative Modelling – Mark Goodwin

Skill HM1 Stonemasonry – Stephen Woolley

Workshop Supervisors and Assistants


Carmine Posillipo Transport Manager

Hamish Moir Event Co-ordinator

Julia Bowditch Head of Volunteering

Mark Pritchard Volunteer Co-ordinator

Monica Gomes Volunteer Co-ordinator

Chidi Okolo Head of Education

Monique Horan Event Operations Coordinator

Anna Boyd Special Events Coordinator

Sabrina DeRizzio-Willis Intern Delegate and Customer Services Assistant

Mel Pierce Conference and Events coordinator

Alex Thomas Intern Catering Assistant

WSL2011 Sponsorship

Frances Hughes Sponsorship Director

Malcolm Perryman Senior Sponsorship Manager

Deborah King Senior Sponsorship Manager

Alexandra Chapman Senior Sponsorship Manager

Adam Galloway Sponsorship Account Manager

Andy Knight Senior Sponsorship Manager

Maud Lesure Sponsorship Account Manager

Anthony Jai Sponsorship Manager

Gerard Nolan Senior Sponsorship Manager

Monique Toohey Sponsorship Account Executive

Jo Anne Kennedy Sponsorship Accounts Coordinator

Nigel Coopey Consultant

WSL2011 Technical

Peter Davies Technical Director

Mark Smallman Senior Technical Manager

Daniel Ward Health and Safety Manager

Fiona Russell Health and Safety Manager

Andy Murfitt Technical Manager

Carl Trevors Technical Manager

Kerry Glyn-Bristow Technical Manager

Jason Harris IT Manager

Louise Stone Event Assistant

Natalia Wrobel Supply Chain Coordinator

Ian Crawford IT Manager

Rami Mahmi IT Manager

Ian Coldwell Technical Manager

WSL2011 Operations

Ross Maloney Operations Director

Simone Toole Administrator

Edwina Bannister Head of Event Operations

Rachel Malic Showcasing Manager

Fran Hubbard Have a Go Manager

Jenni Lovegrove Conference and Events Manager

Jeremy Lankshear Ceremonies and Special Events Manager

Kirsty Thomson Head of Delegate and Customer Services

Lynsey Jackson Delegate and Customer Services Manager

Edwin Saayeng Delegate and Customer Services Manager

Andrew Henderson Catering Manager



WSL2011 Partnership

Michael Osbaldeston Partnership Director

Sereen El-Jamal Senior Partnership Manager

WSL2011 Marketing

Nicky Brunker Marketing Director

Alix Haynes Marketing Assistant

Kate Dew Communications Manager

Valerie McBurney Head of Corporate Communications

James Renwick Head of Marketing and Communications

Iain Harper Digital Marketing Manager

Antonia Lee Event Marketing Manager

Sally Eley Marketing Support

Theresa Hingston Press Officer

Hemini Bharadia Marketing Officer

Nicole Herlihy Press Officer

Peter Waugh Marketing Assistant


WorldSkills International Secretariat

WSI Secretariat

David Hoey Chief Executive Officer

Jane Stokie Technical Director

Michelle Bussey Communications & Marketing Director

John Cox Information Systems Manager

Ellen Coppens Administration Coordinator

Kath Pilcher Logistics Manager and Assistant to the CEO

Joni Aaltonen Information Systems Developer

Adam Walsh Senior Software Developer

Michelle Turpin WorldSkills Premiere Experience Manager

Peter Neate Marking System Advisor

Ellen du Bellay (Independent) Quality Auditor

WSI Secretariat Support for WSC2011

Alia Wedderburn JM WSI/WSF projects

Andrew (Andy) Hall UK Competition Support

Ari Hyvarinen FI CIS Support

Bernie Williams SEC Competition Support

Brian Buchsdruecker WSI Official Photographer

Brian Pardell CA WSI projects

Delia Suffling UK CIS Support

Fabian Vogler CH Social Media Coordinator

Fernando Telli Athaide BR Competition Support

Filipe Trindade BR Competition Support

Fred van Koot NL CIS Support

Geoff Ball AU CIS Support

Geraldine Mahon IE TC Chair Assistant

Gerhard Zechner AT Competition Support

Julio Barbosa BR CIS Support

Kari Zral CA WSPE Coordinator

Katie Bracher UK Competition Support

Kerrie Stevens AU WSI Board Executive Support

Matt Currie CA Stakeholder Liaison / Admin

Maurice Hillier SEC MarCom Technical Lead

Ndeuya Haushona NA WSPE Coordinator

Pekka Matikainen FI Competition Support

Shawna Bourke CA Media Liaison ESRs

Young Hoon Kim KR WSI/WSF projects

Anthony Cheng HK Honorary Member

Tommy Hellstrom SE Honorary Member

Teresa McNamara NZ Honorary Member

Antonio Caldeira PT Honorary Member

Anders Plesner SE Honorary Member

Franz Schropp DE Honorary Member

Yarden Atzmon FI Member Support


Thank you

Thanks to our Volunteers

Our commitment to Volunteers

Statement from WorldSkills London 2011 Chief Executive, Aidan Jones

Volunteers lie at the heart of any event and WorldSkills London 2011 is no exception our volunteers will make it happen! I would like to personally thank each and every volunteer and I look forward to working with you and together delivering the best WorldSkills Competition ever.

Thank you Crew 2011!


Thanks to WorldSkills International’s Global Industry Partners

Thank you Partners!

WorldSkills London 2011 has enjoyed widespread support especially our Government sponsor, the Department for Business, Innovation and Skills and the devolved administrations in Northern Ireland, Scotland and Wales, the Mayor of London and individual London boroughs. In addition throughout the planning and deliver of the event we have been fortunate to have the support of organisations ranging from the British Council to Business in the Community, the Alliance of Sector Skills Councils to Unionlearn. Each and every one of our partners has made a real contribution to the success of WorldSkills London 2011. Support has ranged from working with us to organise the conference and event programme to promoting the event to Members and through networks and providing technical expertise and materials.

Through our network of partners we have been able to introduce organisations to one another and stimulate what we hope will be long term relationships which will continue to benefit the skills community beyond October 2011. An event as complex as WorldSkills London 2011 can’t happen without the practical support of many partner organisation and we would like to pay tribute and thank all those organisations who have worked with us.

We would especially like to thank the UK’s sponsoring Government Departments: Department for Business, Innovation and Skills, Department for Education and Learning – Northern Ireland, Department for Education and Lifelong Learning – Scottish Government, Department for Education and Skills – Welsh Government.

In addition we would like to acknowledge the support of: Association of Colleges, British Council, Business in the Community, European Social Fund, Greater London Authority, London Councils, London Borough Greenwich, London Borough Newham, London Work Based Learning Alliance, Mayor of London, National Apprenticeship Service, Skills Funding Agency and Young People’s Learning Agency.

In addition there are over a hundred other organisations that have worked with us and supported us: we would like to thank each and every one of them for their invaluable contribution to WorldSkills London 2011.


Thank you to our sponsorsPremier sponsor

Gold sponsor

Silver sponsor

Bronze sponsor

Official supplier

Presenting sponsor

T E C H N I C A L P R O D U C T S

The Exclusive UK Distributor for Pacojet


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Disclaimer: This booklet was published in September 2011. The information was correct at the time of going to press. Every effort has been made to ensure that the contents of and statements made

within this guide are fair and accurate, WorldSkills London 2011 cannot accept responsibility for omissions, errors or subsequent changes that may occur. The statements made and the information

provided is a general guide and there may be changes following publication that affect the contents.

Operational Support Centre (24 hours) +44 (0)845 475 2011

WorldSkills London 2011 Delegates Handbook

Documents

Transcript of WorldSkills London 2011 Delegates Handbook