WORLD RUGBY SEVENS SERIES...On pitch and pitch side branding Big screen advert Match Ball Delivery...
Transcript of WORLD RUGBY SEVENS SERIES...On pitch and pitch side branding Big screen advert Match Ball Delivery...
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WORLD RUGBY SEVENS SERIES2019 Series Roadbook
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Contents
1. DHL & WRSS 2020
• Partnership Overview
• 2020 Series calendar
2. DHL & WRSS Partnership
• Partnership Benefits
• Strategic Approach
3. Activation for Business Value
• Tickets & Hospitality
• Content & Communications
• Branding
• Global Activation
• Media & PR
• Merchandise
• Access to Players & Trophy
• Employee Engagement
• Local Campaigns & Promotions
• Global Rugby Campaigns & Promotions
4. Activation Support
• Toolkit
• Logo & designation guidelines
• Imagery & footage guidelines
• Approvals
• Activation process
• Activation timeline
• Spending & compliance guidelines
• Post activation feedback
5. Useful contacts
6. General Information
• Rugby Sevens – Fast Facts
• The Series – at a glance
• 2020 Participating teams
• WRSS 2019 by Numbers
• DHL IPA winners 2019
World Rugby Sevens Series Roadbook | 2019/20
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DHL & WRSS PARTNERSHIP• Partnership overview
• 2020 Series calendar
• Partnership benefits
• Strategic approach
World Rugby Sevens Series Roadbook | 2019/20
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Partnership overview
In the fast growing and exciting world of international rugby, the HSBC World Rugby Sevens Series is rapidly becoming the
must-see event for audiences around the globe.
During the course of 12 thrilling international tournaments, 16 national men’s teams and 12 national women’s teams compete
to accumulate points at every event. The men’s and women’s teams which achieve the most points throughout the Series are
awarded the respective Series trophy at the final tournament of each season.
DHL is proud to be the Official Logistics Partner for the HSBC World Rugby Seven Series since 2015, supporting the delivery of
the tournaments as the Series criss-crosses the globe. As Official Logistics Partner, DHL’s partnership with the HSBC World
Rugby Sevens Series helps showcase DHL to the world.
World Rugby Sevens Series Roadbook | 2019/20
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2019/20 Series calendar
Tournament Men's Women's
Colorado, USA 5-6 October 2019
Dubai, UAE 6 -7 December 2019 5-6 December 2019
Cape Town, South Africa 14 - 15 December 2019 13-15 December 2019
Hamilton, New Zealand 25 - 26 January 2020 25-26 January 2020
Sydney, Australia 1 – 2 February 2020 1 – 2 February 2020
Los Angeles, USA 29 Feb – 1 March 2020
Vancouver, Canada 7 – 8 March 2020
Hong Kong 4 – 5 April 2020 3 – 4 March 2020
Singapore 11 – 12 April 2020
Langford, Canada 2 – 3 May 2020
London, England 23 – 24 May 2020
Paris, France 30 – 31 May 2020 30 – 31 May 2020
World Rugby Sevens Series Roadbook | 2019/20
Note: for further details on the Series including teams competing etc, please see the final section – General Information
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Promotion &
Activation
Tickets and
hospitality
Tournament Branding
Brand integration in
official materials
and channels
Usage of WRSS logo,
imagery & footage
▪ Contractual Tickets and
private hospitality area
▪ Contractual general
admission tickets
▪ Right to purchase
additional tickets &
hospitality packages
(subject to availability)
▪ On pitch and pitch side branding
▪ Big screen advert
▪ Match Ball Delivery mechanism
▪ Logo included across
tournament branding, such as
media wall
▪ Broadcast integration –
branded VT’s, opening &
end frames
▪ Use of designation, logo,
imagery and imagery.
▪ Prior approval from World Rugby
is required
▪ Match imagery and footage
provided by World Rugby
▪ Across all World Rugby digital
& social media channels
▪ Integration into print materials
▪ Integration on World Rugby
TV
Partnership benefits – overview
▪ Opportunity to have a unique
activation concept for the
duration of the Series
▪ Fan activation space available
at all tournaments
▪ Player and trophy access
TV and
visibilitydigital
World Rugby Sevens Series Roadbook | 2019/20
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Partnership benefits – in detail
• DHL has the right to use a composite
logo to promote the partnership with
WRSS.
• DHL has access to match imagery
and footage on the provision it
adheres to WRSS rights and
restrictions.
USE OF WORLD RUGBY SEVENS SERIES IMAGERY & LOGO
BRAND INTEGRATION UNIQUE SERIES PROMOTION
• Opportunity to develop a dedicated
page on WRSS website.
• Content posting opportunities across
official WRSS social media channels
- Facebook, Twitter, YouTube and
Instagram.
• Branding within print materials,
including an ad in official
tournament programmes.
▪ DHL has the opportunity to develop
a unique award for the entire Series.
This is the DHL Impact Player
Award.
▪ The IPA award is promoted across
all comms on DHL and World Rugby
digital and social channels,
broadcast and onsite branding
assets.
World Rugby Sevens Series Roadbook | 2019/20
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Partnership benefits – in detail
▪ DHL receives pitch side branding at
WRSS tournaments, including LED,
perimeter boards, toblerones and
pitch painting.
▪ DHL logo included within
tournament artwork, such as media
wall, winners arch, ATL creative etc.
TOURNAMENT BRANDING TICKETS & HOSPITALITY
• The DHL & WRSS partnership gives
you access to tickets and hospitality
at events.
• DHL has the right to purchase
additional tickets (subject to
availability).
• Player and trophy appearances for
usage in the DHL hospitality suite.
• DHL has the right to manage a fan
activation at each tournament.
• DHL can also offer fans premium
giveaways, such as clapper banners.
• Opportunity to implement one
unique activation concept for the
duration of the Series, such as Match
Ball Delivery van.
World Rugby Sevens Series Roadbook | 2019/20
PROMOTIONS & ACTIVATIONS
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Strategic approach
Create engaging content assets that appeal to rugby fans, add to their experience and further reflect DHL’s own qualities of excellence, personal commitment, precision, speed and teamwork.
Consumer Engagement
Opportunity to use WRSS events to invite customers and provide them with a unique DHL experience.
Quality experiences
Use the partnership as a motivator to engage employees and build pride amongst staff.
Build pride amongst employees
Objectives
• Reinforce DHL’s brand leadership
and positioning in the world of
Rugby
• Build relationships with existing
business partners and generate
new business opportunities
• Generate content for global
storytelling and brand
emotionalization
• Engage and reward employees
World Rugby Sevens Series Roadbook | 2019/20
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ACTIVATION FOR BUSINESS VALUE
• Tickets & hospitality
• Content & communications
• Branding
• Global activation
• Media & PR
• Merchandise
• Access to players & trophies
• Employee engagement
• Local campaigns & promotions
World Rugby Sevens Series Roadbook | 2019/20
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Tickets & hospitality
• DHL’s partnership with World Rugby Sevens enables you to treat your customers to a fun day at one of the most exciting rugby experiences.
• Travel and accommodation costs of guests should not be taken out of any activation budget. All such fees must be covered by the local country / sales T&E budget or by the guest personally.
Please contact the DHL Activate Hotline for more information: [email protected]
• 24 VIP Hospitality tickets per day* at each of the WRSS tournaments (where possible, these will be in a private corporate box)
• Right to purchase additional hospitality tickets – subject to availability
• Car Park passes may be available on request, and on a case by case basis
• 20 General Admission (top category) tickets per day* at each of the WRSS tournaments
• Right to purchase 50 additional top category tickets
Total ticket allocations may vary for some tournaments due to local partnerships and separate contractual tickets.
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CORPORATE HOSPITALITY
GENERAL ADMISSION
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Below is an example of a typical schedule for each day of the Tournament – variations will apply.
Example tournament schedule
World Rugby Sevens Series Roadbook | 2019/20
Saturday Sunday
09:30 Gates Open 10:00 Gates Open
10:00 Hospitality Opens 10:30 Hospitality Opens
10:30 – 13:30 Matches 1-8 10:30 – 13:30 Matches 25 – 32 (Challenge and Cup Quarter Finals)
11:30 – 12:30 Brunch Served 11:30 – 12:30 Brunch Served
13:30 Entertainment 13:30 Entertainment
13:30 – 15:00 Lunch Served & Trophy/Player Appearance 13:30 – 15:00 Lunch Served & Trophy/Player Appearance
13:30 – 16:30 Matches 9 – 16 13:45 – 16:45 Matches 33 – 40
16:30 Entertainment 16:45 Entertainment
16:45 – 19:45 Matches 16 – 24 17:00 – 18:30 Matches 41 – 44 (Play Offs, Challenge And Bronze Final)
17:30 – 20:00 Dinner Served 18:30 Interval
20:00 Hospitality Closes 19:00 – 19:30 Match 45 (Gold Cup Final)
19:30 Presentations
17:30 – 20:00 Dinner Served
20:00 Hospitality Closes
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Content & communication: DHL Impact Player Award
World Rugby Sevens Series Roadbook | 2019/20
• The DHL Impact Player Award (IPA) aims to recognise the players making a difference in all areas of the game and corners of the pitch, showing that it isn’t all about the players who score the tries.
• The IPA Award is a statistical analysis of individual player performances measured against four criteria. On execution of certain skills, points are awarded based on the level of impact of the skill - Off-Loads 2 points, Carries 1 point, Line-breaks 3 points, Tackles 1 point. Each player gets a total score which is tracked on the DHL Performance Tracker.
• At the end of each individual tournament the winner is announced for both Men’s and Women’s, where they are presented with a DHL IPA trophy.
• An Overall Series winner for both the Men’s and Women’s is awarded the DHL IPA trophy at the Series Awards, following the final tournament.
OVERVIEW
2019 DHL IPA CONTENT
• DHL IPA will once again be the key content theme for the 2020 Series.
• IPA content for each tournament will include preview edits using match footage and graphic overlays.
• A winners graphic will be shared post tournament to highlight the DHL Impact Player of the tournament.
Impact Player Award metrics
Tackles 1 point
Line breaks 3 points
Offloads 2 points
Carries 1 point
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Content & communication: key digital channels
World Rugby Sevens Series Roadbook | 2019/20
Features of the WRSS partnership and fan content can be found on owned and partner channels
DHL.com/Rugby
▪ Relevant generic information regarding our partnership with WRSS.
DHL IN MOTIONInMotion.dhl
▪ News and editorial content
▪ DHL IPA Award story-telling
▪ Video content
DHL SOCIAL MEDIA
▪ The DHL Rugby page on Facebook and Twitter have large audiences and regularly post content related to all DHL Rugby global and local partnerships.
▪ DHL Rugby Instagram launched in July 2018. Continuing to grow the Instagram audience is a key focus for the upcoming Series.
▪ The web addresses of the channels may be used across marketing comms.
WORLD RUGBY OWNED CHANNELS
• DHL branding and content
on a dedicated page on the
WRSS website.
• Delivering IPA updates,
video content and articles
• WRSS App
• Facebook, Twitter,
Instagram & YouTube
DHL Rugby social media facebook.com/DHLRugby
@DHLRugby on Twitter & Instagram
DHL Rugby InMotion InMotion.dhl/rugby
World Rugby Social Channels www.facebook.com/worldrugby7s and
@WorldRugby7s on Twitter & Instagram
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OVERVIEW
• This Series we want to recognise and reward the rugby volunteers
(DHL Try Makers) in the local communities – the people who work
behind the scenes to make a positive impact at their club, school,
community.
• Global team will work with each of the local markets to identify the
Try Makers in each tournament location. One person in each
location will be titled the DHL Try Maker.
• From the 12 DHL Try Makers (one from each tournament), one
lucky DHL Try Maker will win 2 x tickets to a tournament of their
choice in the 2021 Series, including flights and accommodation.
Content output
• Content feature: DHL Try Makers interviewing them and their peers to
shine the light on them and the positive impact they are
• Content feature: DHL Try Maker Series winners experience in Paris
• InMotion article for each DHL Try Maker
Additional content: DHL Try Makers
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MEDIA BACKDROP
Branding
• 3x Pitchside Boards (9m x 1m)
• 2x Pitchside Toblerones (where space allows)
• 1x DHL logo in Try Zone area
• 10 x 30 second spots on stadium screens (5 x per day where applicable).
• Full page advert in the Event Programme.
• Sponsor announcements on the stadium PA system.
• DHL logo included in the media backdrop for each event (12.5% share)
• Remote Controlled DHL Van delivers the Official Match Ball on to the pitch at the start of each match excluding the final 5.
• The MBD van is picked up during broadcast which generates additional value.
Please note: all ATL and branding artwork for the WRSS is created centrally by the DHL Express Global Sponsorship Manager, or World Rugby or tournament organizers. Approval is managed by the DHL Express’ Global Sponsorship Manager (see examples on following pages).
World Rugby Sevens Series Roadbook | 2019/20
ON PITCH AND PITCHSIDE BRANDING
MATCH BALL DELIVERY MEDIA ADVERTISING
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Tournament branding examples
World Rugby Sevens Series Roadbook | 2019/20
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• DHL branded clapper banners will be offered to all markets.
• The creative on the front of the banner promotes the DHL Impact Player Award.
• There are designs on the back of the banners – ‘TRY’ and ‘I LOVE RUGBY’.
World Rugby Sevens Series Roadbook | 2019/20
CLAPPER BANNERS
Global activation
• At every World Rugby Sevens Series event, DHL has a dedicated display area to conduct interactive and engaging activities with the fans
• An activations toolkit is available to markets. Toolkit includes additional activation ideas and concepts which you may like to manage locally. All final concepts need to be reviewed and approved by the DHL Express Global Sponsorship team, World Rugby and the host unions.
• At the start of each game (except the final five), the Official Match Ball is delivered by a remote controlledDHL van onto the pitch – DHL Match Ball Delivery van.
• The vans generate additional media value when picked up in broadcast and always popular with fans, players and commentators.
MATCH BALL DELIVERY VAN
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MEDIA ACTIVITIES WITH WRSS
Media & PR
Supporting tools
• World Rugby Sevens Series media kit is available for download
from the Brand Hub.
• Media assets include:
• Imagery & Video Content
• Supporting information on the DHL Impact Player Award
World Rugby Sevens Series Roadbook | 2019/20
Should you wish to develop further media and PR activities around this partnership, please contact the DHL Activate Hotline: [email protected]
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Merchandise
World Rugby Sevens Series Roadbook | 2019/20
HOW TO ORDER AND USE
Dual branded merchandise is available for:
• Customer/employee gifts
• Promotion giveaways
Merchandise items with new designs include:
• Sublimate polo
• Cotton polo
For all enquiries or requests please contact the DHL Sponsorships
Hotline: [email protected]
• Event giveaways
• Event material
Please note: if you wish to create additional merchandise items locally these will require approval from the activation team via the DHL Sponsorships Hotline.
• Cap
• Midi balls
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PLAYER APPEARANCES
Access to players, trophy & ambassadors
• As part of the global contract, 3x players from one team will be scheduled to visit the DHL Hospitality suite for the purposes of meeting guests, Q&A and signing session.
• The players will appear for a minimum of 20 minutes
• Team allocations will be confirmed ahead of the Series start.
• Players will be confirmed in the week prior to each tournament.
• The Men’s and Women’s Series trophies will be available for DHL use within the DHL Hospitality Area for one hour per day.
• We typically request the trophy appearance coordinates with the player appearance timings.
• This Series, we will work with individual markets to identify rugby talent/ambassador to work with for office visit, hospitality hosting etc.
• We will ensure the ambassador is relevant for your audience – social channels, customers, employees etc.
• Additional ambassadors may be available through World Rugby for a select number of tournaments.
World Rugby Sevens Series Roadbook | 2019/20
TROPHY APPEARANCES DHL RUGBY AMBASSADORS
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• Our staff are our greatest brand ambassadors, and our global partnerships are a fascinating and lively platform on which to engage our employees.
• Some ideas for internal activation include:
• Use of DHL Rugby Ambassadors, for a pre-event visit to the office, and meet and greet with staff
• Promotion to choose the two MBD van operators for the local tournament (promotion template and video footage available)
• Use of partnership facts, figures and insights to create quizzes for internal competitions
• Use of Rugby theme for driving internal campaigns or HR programs
• Use of merchandise or tickets as campaign incentives or for reward and recognition of outstanding performance
For more information or ideas please contact the DHL Sponsorships Hotline: [email protected]
World Rugby Sevens Series Roadbook | 2019/20
BUILDING BRAND AMBASSADORS WITH RUGBY SEVENS
Employee engagement
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DRIVING BUSINESS VALUE
• Promotional activities such as competitions can be used as a means of promoting DHL’s status as Official Logistics Partner of HSBC World Rugby Sevens to reinforce our industry expertise, our brand ideals, attract new customers and reward existing ones.
• The use of World Rugby Sevens experiences, including tickets & hospitality for promotional purposes, is a great way to leverage the partnership beyond the hosting of a select number of customers.
• An e-DM campaign can be implemented with minimal spend, helping to stimulate additional business either through an existing customer base (upsell, cross-sell, stimulate lapsed customers) or to achieve lead generation through a new potential customer base (as a wider public promotion).
Please refer to the guidelines provided in the Approvals section of this Roadbook. Further information can be found on the DHL Activator, or by contacting the DHL Sponsorships Hotline: [email protected]
World Rugby Sevens Series Roadbook | 2019/20
Local campaigns and promotions
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ACTIVATION SUPPORT
• Toolkit
• Logo & designation guidelines
• Imagery & footage guidelines
• Approvals
• Activation process
• Activation timeline
• Spending & compliance guidelines
• Data principles
• Post activation feedback
World Rugby Sevens Series Roadbook | 2019/20
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EVENT COLLATERAL & IMPLEMENTATION
Toolkit
• DHL Rugby Facebook,
Twitter & Instagram
• DHL InMotion
• DHL YouTube
World Rugby Sevens Series
• Website
• App
• Facebook, Twitter &
• 2019 Series toolkit materials are available to download from the DHL Activator for local use. They can be accessed via the following path: DHL Activator > World Rugby Sevens Series
• Locally created materials must be approved by the Global Sponsorship Manager, DHL Express & World Rugby in advance. Please see the approvals page and contact the DHL Sponsorships Hotline for advice: [email protected]
• Programme Advert
• Web Banners
• Big Screen
• LED 30 seconds
• Perimeter Boards
• Key facts
• Media Q&A
• Logistics details and
infographics
• Tournament logos
• DHL Impact Player
2019 winner profiles
• Player imagery
• Schedule & ticketing
information
• Save-the-date /
invitations
• Poster & Pop-up
Banners
• Onsite Activation Kit
• Merchandise /
Giveaways
World Rugby Sevens Series Roadbook | 2019/20
TOOLS FOR ACTIVATION
ADVERTISING MEDIA RELATIONSDIGITAL & SOCIAL
PLATFORMS
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OFFICIAL LOGO & DESIGNATION
Logo & designation guidelines
Logo
• The official World Rugby Sevens Series and DHL composite logo should be used on promotional materials and communication.
• The composite logo must only be used in the portrait version.
• The DHL logo must be positioned below the WRSS logo.
Designation
• DHL’s designation is Official Logistics Partner of HSBC World Rugby Sevens.
References to HSBC World Rugby Sevens Series
• All references to HSBC World Rugby Sevens should include HSBC as the Title Partner of the Series.
• When referencing an individual tournament, be sure to use the full event name and correct tournament logo.
World Rugby Sevens Series Roadbook | 2019/20
Men’s Series composite logo
Women’s Series composite logo
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USE OF IMAGES & FOOTAGE
Imagery & footage guidelines
• Imagery must feature a minimum of 3 players from 2 teams – no one player to be featured more prominently than another.
• No more than 3 minutes of footage from any individual match.
• All use of imagery must be such that DHL is clearly associated with the Series rather than with any particularly participating union and/or team.
World Rugby Sevens Series Roadbook | 2019/20
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APPROVAL GUIDELINES
Approvals
• All World Rugby Sevens related promotions / communications require approval from the Global Sponsorship Manager (DHL Express), World Rugby and DHL Corporate Brand services team prior to production and/or publication.
• Approvals may also be needed from local Unions and Players so time should be allowed for this.
• You should allow five working days minimum for feedback for approvals, extra time for changes to be made, and the revised artwork to be approved.
• Please send all WRSS artwork to DHL Sponsorships Hotline for approval: [email protected]
World Rugby Sevens Series Roadbook | 2019/20
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Partnership activation process
Centralize ActivateEngage On Brand Feedback
Global Team Process
Development of activation program &
tools, facilitate smooth running of global properties
“Centre of excellence” holding
knowledge of what is achievable and how
2 way flow of information through
‘The Hub’
Empower the regions / countries to deliver
Understand how to engage and why it is
important to leverage the global assets
Give background as to the DHL sponsorship
of the property
Excite and inspire people to want to
activate even if the global property
doesn’t appear live in their country
Support countries by providing ideas how to
leverage the global assets on a local level
Provide an exceptional library of tools on the
DHL Brand Hub that the countries can use and help guide them in the
process
Provide event breakdown guides for planning their event
locally
Use DHL Activate Hotline to provide
support
Give countries approved artwork and imagery from central
sources
Provide do’s and don’ts that stipulate exactly what can and
can’t be done
Launch procedure for anything that falls outside the set of
parameters
Provide central branded range of merchandise by partnership for
country purchase
Feedback against KPIs to capture
consistent content & measures after events
sent to Global Sponsorship
Manager
Case study library that other regions/
countries can use for inspiration and
guidance
Share best practice examples and
partnership updates via monthly Activate
newsletter
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Stage #1: ActivationPlanning
Stage #2: PromotionalActivity
Finalize overall Country Activation Plan with DHL Global & Regional liaison contact
8-10 WKS BEFORE10-12 WKS BEFORE 6-8 WKS BEFORE 4-6 WKS BEFORE 1-2 WKS AFTER
Direct mailers to selected customers
E-DM blast to retail customers with discount shipments
Invoice inserts
Media plan (local) activated including but not limited to:
Print ads
Feature story
Press release on partnership
Invoice inserts
Website feature
Use of partnership logo and promotional materials (as giveaways) in internal activities
ACTIVITY WEEK
Event planning – booth, on-site, etc.
Sales internal engagement – briefing, agreement on participation
Event program
Premium items / giveaways
Objectives, roles & responsibilities
Issue invitations to customers
Face-to-face customer visits
Post activity report
Follow up on leads secured during the event
Sales visit on potential leads
Thank you gift for guests (e.g., photo book)
On-site event
Goody bags
Detailed program
Below is a time-lined guide developed for countries as a base when developing local-activation plans.
Stage #3CustomerEngagement
Stage #4:Media & PR
Stage #5:CustomerHospitality
Stage #6: PostEvent
Country activation roadmap
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HOW TO PLAN
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Activation timeline
Q3 Q4
2018 2019
TOOLKIT REFRESH
PREPARATION WITH WORLD RUGBY, TOURNAMENT ORGANISERS, COUNTRY TEAMS
ONSITE ACTIVATION - DEVELOPMENT
UAE SA AU
Q1 Q2
CA
DIGITAL & SOCIAL MEDIA COMMUNICATIONS
TICKETS & HOSPITALITY
CONTENT DISTRIBUTION
UAE AU
DISPLAY
ACTIVATION PLANNING
DISPLAYDISPLAYDISPLAYDISPLAYDISPLAYDISPLAYDISPLAYDISPLAYDISPLAY
NZ USA FR
FR
UKSG
CA
HK
USA
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FRNZSA HK
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MAXIMISING VALUE
Activation spending guidelines
Whether you are provided with activation funding from your global Business Unit office, regional marcomms, or allocate
local revenue to partnership activation, the following spending guidelines should be followed to ensure maximum
leverage is achieved:
• Consider spend vs. reach/value/achievement of objectives – a greater % of budget should be spent on activities that
will deliver more value, especially if delivering additional revenue.
• Focus less spend on customer hospitality (smaller impact, compliance considerations), and put more spend/effort into
other areas to drive value - such as PR, public promotions, customer direct marketing campaign etc.
• At least 10% of the activation budget should be spent on a PR/media relations activity, such as a media briefing, a
behind-the-scenes tour etc.
• Consider collaborations with other Business Units as well as other event sponsors to share costs.
Further consideration should be given to:
• Extent of previous activation undertaken
• Ability to activate via customer base and staff locations in the vicinity of the event
• Cost of activation implementation in-country
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MAXIMISING BUDGET
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• Since 2008, the Group has an “Anti-Corruption and Business Ethics Policy” which requests prior written approval by the
Compliance Officer for hospitality and entertainment events which go beyond the policy, i.e., benefits in the business
setting above a threshold of 250 EUR per invitation.
• In light of recent legislation around the world and the increased awareness for this topic in the Group’s business
environment, DPDHL’s Compliance Organization is introducing a slightly revised policy and corresponding approval
process.
• Gifts and entertainment are generally an accepted way of building and maintaining business relationships. However,
certain invitations may be viewed as a bribe.
• Under most laws, a gift, hospitality or entertainment is critical if made to influence business decisions or if perceived as
improper inducement. Fines and monetary penalties may be severe for Express, the Group and individuals
(imprisonment may also be a consequence).
• In addition, practices are changing. Some customers are requesting us to refrain from inviting their employees in order
to avoid any potential conflict.
• The chart on the following page provides guidelines regarding gifts, entertainment, hospitality and sponsoring events.
• Key elements are the proper approval process and the exclusion of public officials and customers who we are
negotiating with (incl. tender processes).
• The customer approval template to apply for exceptions to the compliance guidelines can be accessed on the DHL
Activator, for submitting online to the Global Compliance Office
World Rugby Sevens Series Roadbook | 2019/20
OVERVIEW
Compliance guidelines
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WORKING WITHIN GIFT LIMITATIONS
Anti-Corruption and Business Ethics Policy (Section 3) New Section 4
Permission Gifts Hospitality Entertainment Sponsored Events
Not permitted > 100 EUR, permissible only
with prior written approval
of GCO or BU Compliance
Officer (see
Section 3.2 / 3.6)
> 250 EUR, permissible only
with prior written approval
of GCO or BU Compliance
Officer
(see Section 3.2 / 3.6)
> 250 EUR, permissible only
with prior written approval
of GCO or BU Compliance
Officer
(see Section 3.2 / 3.6)
> 250 EUR, permissible only
with prior written approval
of Compliance (GCO or BU
Compliance Officer)
(Section 4.5 / 4.6)
May be permitted after
Cost Center approval
< 100 EUR,
(see Section 3.3 / 3.5)
< 250 EUR
(see Section 3.3 / 3.5)
< 250 EUR
(see Section 3.3 / 3.5)
< 250 EUR
(see Section 4.3)
Permitted – specific
approval not required
nominal value such as
calendars and other
promotional giveaways
(see Section 3.1)
reasonable; normal business
setting
(see Section 3.1)
n/a < 100 EUR
(see Section 4.2)
Note: In addition to the above summary the DP DHL Anti-Corruption and Business Ethics Policy applies and must be considered.
To distinguish gifts, hospitality, entertainment and sponsored event offers that strengthen business ties from bribes, please
refer to the following summary chart of the Approval Concept in the revised Anti-Corruption and Business Ethics Policy:
World Rugby Sevens Series Roadbook | 2019/20
Compliance guidelines
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DHL will apply the following rules to approve and monitor entertainment / hospitality events with an external component (e.g. Sponsored Event, Cultural or Sports Events, Dinner etc.) that go beyond the EUR250 threshold per invitee: [Not included are “pure” DHL events such as HUB Openings, Business Awards, etc.]
1. Principles laid down in the DP DHL Code of Conduct / Anti-Corruption and Business Ethics Policy must be considered.
2. No violation of applicable local laws or regulations.
3. Hierarchic level / status of the invitee must be proportionate / appropriate to the event.
4. Should not form a pattern or series of events (no more than one per person per year)
5. Standard compliance letter to customer / customers acknowledgement that invitation does not violate their own internal policies and guidelines (or reference with the invitation: “By accepting this invitation we assume that you have the full agreement from your company to attend and that it in no way infringes your own company policies.” )
6. No motivation to influence pending business decisions / no pending bids.
7. Must not be Public Officials.
8. Invitees must be hosted / accompanied by appropriate DHL personnel and where possible events should include customer information (aspects on products/service, discussion forums, lectures, facility tours etc.)
9. Requests for exceptions must be on the standard template and all fields need to be completed:
• Costings must be genuine and comprehensive (e.g. Transport + Meals + event +hotel etc.
• Spouses / partners should not be included and if approved only in very exceptional circumstances
• Hosting and attending DHL Personnel should also be listed on the template
10. All invitations (can be summarized per event) must be approved in writing Prior to the event by the Country Manager and the relevant Regional CEO, with notification to the relevant BU Compliance Officer.
11. A record of all approved Exceptions must be forwarded to the BU Compliance Officer and also kept on file / stored locally for possible future audit purposes.
12. All staff requesting or approving specific corporate hospitality must have concluded the web-based DP DHL Anti-Corruption Training on my learning world (www.mylearningworld.net)
13. If in doubt, please ask
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Compliance guidelines
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• Our partnerships provide a great opportunity for
all countries to maximize DHL brand
recognition through a 360° integrated
marketing approach delivered internally as well
as externally
• Following your activation of the partnership,
please submit an overview and details to the
Activate Hotline.
• Your feedback will enable ongoing evaluation of
our Partner Program, as well as share ideas
amongst colleagues for improved activation.
• In submitting your activation details, it is
important to include such information as shown
in the matrix opposite.
Overview Quantitative Metric Qualitative Metric
Events executed (including venue, date, audience, presentations given incl. any business topics covered)
No of eventsUsage of tools on DHL Activator (downloads and page views)
Did you use the DHL Activation and/or Ticketing Hotlines?To what extent did you use/promote unique assets and new tools
Hospitality used –type of tickets etc
No of customers hosted for hospitalityIncreased Share of Wallet (in % terms) estimated
Comments re customers in general due to partnership involvementCustomer feedback following hospitality
Promotions implemented (external public or customers only) e.g sales offer to customers, public ticket giveaway
No of contacts sent toNo of leads generated (and qualified to next stage)DM activity if relevant - CTR (%) and/or no of registrationsCustomer wins attributable (in Euros)No of giveaways (and type used)
Feedback from winnersFeedback from sales re business impact, customer wins etc
Media activity undertaken
No of media hosted for briefingsMedia coverage - number of unique mentions, EAV (in Euros)
Quality/positioning of media outlets covering story
Employee engagement activities held
No of staff hosted for eventsReach of staff promotions e.g. courier or sales incentive – no of staff, entries
Staff engagement, interaction -overview of activities, details re promotions, feedback
Brand exposure achieved,advertising purchasedIF APPLICABLE
No of advert insertions (print, magazines/press)Online activity if relevant - no of hits, no of unique visitors, no of page views, CTR (%):Brand awareness and recall (if relevant market research is done in the country)
Comments re image/credibility enhancement in the local marketComments re level of visibility “on the ground”
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Submitting post activation feedback
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USEFUL CONTACTS
World Rugby Sevens Series Roadbook | 2019/20
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Useful contacts
Always there to support you!
Following the downloading and viewing of information from the DHL
Brand Hub, the DHL Sponsorships Hotline is your first point of
contact for all other questions regarding partnership activation:
Useful contacts• Ticket Enquiries: [email protected]
• Global Sponsorship Manager (DHL Express) Fiona Taag:
World Rugby Sevens Series Roadbook | 2019/20
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GENERAL INFORMATION• Rugby Sevens – Fast Facts
• The Series – at a glance
• 2020 Core Teams
• Key Facts
• 2019 DHL IPA winners
World Rugby Sevens Series Roadbook | 2019/20
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Rugby sevens – Fast facts
Background
• Invented in 1883 by a Scottish butcher called Ned Haig
• Played by Men & Women on a full size Rugby pitch
• Will be played at the Rio 2016 Olympic Games for the first time
• The ball is carried in hand – it can be kicked forwards but must be passed backwards out of the hand
• Try = 5 points
• Conversion = 2 points
• Penalty / Drop Goal = 3 points
• To score a “Try” by grounding the ball over opponents try line
Objective
In game points
Players
• 7x players each side
• 3x Forwards / 4x Backs
• 5x substitutes permitted per match
• A game of 2x halves
• 7 minutes per half
• 1 minute break at halftime (1 minute in the Final)
• Extra time (Final Only) is played in 5 minute blocks. First team to score wins
Match length
• Win = 3 points
• Draw = 2 points
Match points
• Loss = 1 points
• No Show = 0 points
World Rugby Sevens Series Roadbook | 2019/20
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The Series - at a glance
• The HSBC World Rugby Sevens Series consists of 10 Men’s and 8 Women’s tournaments held around the globe, where national Sevens teams compete for series points at each round.
• An overall champion is crowned at the end of the season based on points accumulated throughout the ten events (Men’s) and eight events (Women’s)
Locations
• This Series, the Men’s tournament in the US will move from Las Vegas to Los Angeles.
• The Women’s series expands to 8 tournaments (from 6 in 2019).
Teams
• There are 16 'core' Men’s teams who participate at each round of the Men’s Series.
• There are 12 ‘core’ Women’s teams who participate in the
World Rugby Sevens Series Roadbook | 2019/20
OVERVIEW
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Partnership structure
Term
• 4 Year Term (until end May 2023)
Designations
• Official Logistics Partner
• World Rugby Sevens Series Global Partner
Series partnership structure
Local Local Local Local
SERIESGLOBAL PARTNERS
SERIESTITLE PARTNER
LOCAL EVENT PARTNERS
TECHNICAL PARTNERS
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SOUTH AFRICA
ENGLANDAUSTRALIA
USASCOTLAND
ARGENTINA CANADA
SAMOAFRANCE
WALES
KENYA
SPAIN
JAPAN
FIJI
SPAIN
NEW ZEALAND
World Rugby Sevens Series Roadbook | 2019/20
Core men’s teams – 2019/20
IRELAND
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ENGLANDAUSTRALIA CANADA
FRANCE
RUSSIA
FIJI
SPAIN
NEW ZEALANDIRELAND
USA
JAPAN
World Rugby Sevens Series Roadbook | 2019/20
Core women’s team – 2019/2020
BRAZIL
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2018/19 Series by the numbers
5Continents
14Cities
16Events
38 Teams
654Matches
120,500Clapper Banners distributed
25MBD van operators
3Employee events
1,353Grandstand guests
hosted
1,056Hospitality guests hosted
18DHL Impact Player winners
2.5mDHL Rugby Twitter Impressions
79.7mDHL Rugby Facebook Reach
3,553New @DHLRugby Facebook
Followers
442New @DHLRugby Twitter
Followers
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Tournament IPA Winner Nationality
Dubai Perry Baker, Maurice Longbottom, Ben O’Donell USA, Australia
Capetown Alamanda Motuga Samoa
Sydney Joe Perez Samoa
Hamilton Vilimoni Botitu Fiji
Las Vegas Connor Braid Canada
Vancouver Connor Braid Canada
Hong Kong Jeffrey Olouch Kenya
Singapore John Vaili Samoa
London Aminiasi Tuimaba Fiji
Paris Jean Pascal Barraque France
Series winner Justin Douglas Canada
Tournament IPA Winner Nationality
Glendale Alena Mikhaltsova Russia
Dubai Evania Pelite Australia
Sydney Michaela Blyde New Zealand
Kitakyushu Charlotte Caslick Australia
Langford Brittany Benn Canada
Biarritz Charlotte Smith Scotland
Series winner Alena Mikhaltsova Russia
World Rugby Sevens Series Roadbook | 2019/20
Women’s
Men’s
DHL IPA winners 2018/19