World Micro Overview
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Transcript of World Micro Overview
World Micro Overview
DistributionComponent Sourcing
Materials Management Solutions
Quality Has No Finish Line
• Office is open in Pen
• > Ready for business
• > Web portal
• > **Excess***
• > Piped in supply
• > Ability to source global stock
Quality Has No Finish Line
World Micro Overview
Distribution and MaterialsManagement Company
Beginning in 1995 as a Southeast regional Electronics Distributor, World Micro now works in every region of the world as a certified partner to many leading OEMs and CMs as an Electronics, Aerospace and Medical Distribution and Materials Management Company.
Many customers have come to depend on World Micro to help them solve problems related to the procurement of parts at every stage of the Product Life Cycle, and solve challenging materials management issues.
June, 2011 –Office and Warehouse operational in Penang, Malaysia.
Atlanta
Penang
Quality Has No Finish Line
We Provide The Safety Net
World Micro’s consistent quality of services, parts, and component integrity is not an option, nor is it an accident. It is a by-product of deliberate actions and strategic decisions World Micro has made to become the premier Distributor leading the industry with a Quality program.
“All of our actions demonstrate our mission: To be the best in the world at detecting Counterfeit Components.”
Dan Ellsworth, President and CEO
Quality Initiatives
Quality Has No Finish Line
Quality Initiatives
Quality Has No Finish Line
World Micro continuously improves processes by focusing on Product Quality, Communication, Customer Satisfaction, Efficiencies and Training. Goal is to meet and exceed our customers’ expectations for Quality and Counterfeit Abatement.
Quality Objectives:
• Zero Material Return Rate for Discrepancies and Defects
• 100% Delivery to Committed Shipment Dates
• 95%+ Satisfaction Ratings From Our Customers
Company Certifications:
• ISO-9001:2008 Certified;
• AS9120 Military and Aerospace Quality Certification
• ISO 13485 Medical Electronics Certification
• QSLD – DoD Qualified Distributor for Electronic Components and Fasteners
• Warehouse is ANSI/ESD S20.20-1999 Certified
• #C2005-01062 - Warehouse is a temperature controlled & security monitored facility
• 8 Certified IDEA Quality Inspectors
• ITAR Registered and Compliant
• 95%+ Satisfaction Ratings From Our Customers
• IDEA Board Member
Quality Accomplishments:
Quality Has No Finish Line
Quality Initiatives
Quality – Industry Recognized Expertise
Mr. Ogg joined World Micro as the Director of Quality. Mr. Ogg is responsible for World Micro's quality initiatives, product quality, ISO certifications, technical documentation, and Quality team. Prior to joining World Micro, Mr. Ogg held senior management positions with Seagate Technology and Digital Equipment Corporation. He brings 40 years of high tech electronics experience to his position, and is a noted Expert and regular Speaker at industry trade events on Quality topics and Counterfeit Detection techniques.
• World Micro participated in the creation of the IDEA-STD-1010-A standard.
• World Micro’s process (IDEA-STD-1010-A) is now recognized and used by NASA, U.S. Border Patrol, most Original Component Manufacturers, Electronic Manufacturer Service Providers and Electronics Distributors.
• World Micro sits on the G-19 SAE Committee, IDEA sub-committee and are board members of SMTA and a fifteen year member of ERAI.
• Audit Inspections (Passed) – Lockheed, Cessna, GE Industrial and Consumer, Northrop Grumman, Cisco, L-3 Communications, Diebold
• Industry Speaker on Counterfeit Detection – Cessna Supplier Conference, SMTA Int’l, SMTA Penang, Orange County Electronics Assoc., and many more
Quality Has No Finish Line
Quality Initiatives
Inspection Equipment
• X-Ray System • De-capsulation System • Marker Permanency Testing • False Top Coat Verifications • Material composition analysis and
Identification
World Micro has invested over $1 Million to date to detect and protect our customers from discrepancies and substandard parts.
JewelBox-70T Real-Time X-Ray Inspection System
Computer based MicroscopeAnd Camera equipment at each
Inspection Stations
Nisene JetEtch 500De-capsulation Equipment
X-Strata 980XRF Analysis - Precious metal alloy assay and identification
Quality Has No Finish Line
Quality Initiatives
IDEA Inspection Process
Quality Has No Finish Line
Notable Electronic and Aerospace Customers
Notable Customers
Quality Has No Finish Line
• Franchise and Authorized Lines – Electronic Components, Embedded Computing, Medical and Aerospace Products• Independent Distribution – Global Sourcing with Counterfeit Protection • Customized Distribution Services and Solutions
Warehouse Audit Inspections• Cisco – July 2009 - Company Certification Audit• L3 Communications – April 2011 - Company Certification Audit• Lockheed Martin Audit – Aug 2009 - Aerospace Company Certification Audit• Cessna Aircraft – Sep 2009 - Aerospace Company Certification Audit• DLA – Mar 2011 - Government QSLD Certification Audit • Northrop Grumman – Nov, 2009 - Aerospace Company Certification Audit• GE Industrial and Consumer – Jan, 2010 - Company Certification Audit
World Micro's distribution services provide tailored solutions to our customer’s unique requirements. We are a “Customer-Centric” Distributor with an attitude and strategic focus designed to truly bring real value to our customers and the supply chain we work with.
Distribution – Electronic, Aerospace And Medical
Core Competency - Distribution
Quality Has No Finish Line
• Electronic Components
• Embedded Computing Components
• Medical Components
• Aerospace Products
• Finished Electronic Products
• Scheduled Orders
• Obsoletes, Shortages, Allocations, and Crossing Solutions
• Global Reach – An Attitude: no stone left unturned
• Over 2500 Customers
• Quality Objective: Zero material return for discrepancies and defects
OEMs and CMs consistently face issues that leave them frustrated with a need to source components on a regular basis. Whether it is due to prices or availability, the need is there. World Micro is very creative in solving our customer’s problems and making sure the inventory they need is on our shelves when they need it, at a reasonable cost structure and 100% guaranteed against discrepancies and defects.
Component Sourcing
Core Competency – Component Sourcing
Quality Has No Finish Line
• Medically Approved Electronic Components – Sourcing and Authorized Lines
• Medically Approved Embedded Computing Products – Sourcing and Authorized Lines
• Medical Services – Analysis Services Offerings
Pre/Post – Layout Signal Integrity Analysis – Teraspeed and Brio Concept Strategic Partners
Board Design Review and Audit
Power Integrity Analysis
Stack up Optimization
In 2010 World Micro initiated a new strategic business initiative focused on serving the needs of the Medical device manufacturing community. Building upon the success of serving our existing Medical OEM customers needs with Embedded Computing Products and EOL Solutions, the new initiative brings forward the strength of our World Class Embedded Product Lines and joins them with new and exciting Electronic Component Product and Service offerings to meet the demanding needs of the Medical Device OEMs we serve.
Medical Solutions
Core Competency – Medical Business Solutions
• Medical Services – Regulatory Services Offerings
TIETRONIX - MDA Software – Strategic Partner
OmedTech – 510k Application Preparation – Strategic Partner
QC/ISO 13485 Guidance and Distribution Partner
Clinical Trial Development
A Freescale Technology Alliance Partner
Quality Has No Finish Line
Medical Device Focus – PatientMonitoring and Therapy
Core Competency – Medical Business Solutions
Computing Product Solutions
Patient Monitoring• Advantech – Embedded Computing Products• Advansus – Custom Design Embedded Computing Solutions• QuanMax – Leading Computing Products and Design Services• Crucial Memory – Leading Memory Provider• ERG – Endicott Research Group Inverters• Kontron America – Leading Embedded Computing Solutions
LCD Display Solutions• DisplayTech• Microtips• Oriental Display
Patient TherapyService Solutions• Signal Integrity Analysis• Board Design Review and Audit• Power Integrity Analysis• Stack up Optimization• Regulatory Services Offerings• MDA Software• 510k Application Preparation• QC/ISO 13485 Guidance• Clinical Trial Development• Part Design Services – new and legacy• Board Level Design Services – new and legacy
Electronic Component Solutions• IBM Corporation• Amphenol • Fairchild• Linx Technologies
Authorized LinesAnd Factory Direct
Service Offerings Strategic Partnerships
Strategic Partners• TeraSpeed• Brio Concept• TIETRONIX• OmedTech• Advansus• QuanMax
Misc Suppliers• Honeywell Aerospace• GE Fanuc• Cooper Bussman• 3D Labs
• EIC Semiconductor• Barker Microfarads• Tekmos• Kyocera
Monitors•BP•Blood Glucose •Anethesia
Portability Low Power Consumption Smaller Design Envelope Higher Signal Speed Solutions
CPAPVentilatorInfusion PumpEEG/ECGPulse OX
Quality Has No Finish Line
Core Competency – Materials Management
Solutions Manager
• Dedicated Team of Experts in Solving Difficult Supply Chain Problems
• Reduced Costs
• Engineers are able to focus on critical design activity while we save them valuable time locating and bringing solutions
• Increased Revenues Sell excess inventory for top dollar without dedicating internal resources Increase sales of existing product by lengthening manufacturing lifecycles.
• Convenient Online Management Tool…
• A Trusted Partner…not just a part supplier
Our Goal is to be a valued Partner helping our Customers pro-actively manage the 20% of critical issues that cause over 80% of their difficulties in their supply chain and new designs. The value received:
Quality Has No Finish Line
Materials Management - High Tech Survey Results
Supply Chain Survey Comments
• 96 percent of executives surveyed feel pressure to increase efficiencies and boost profit
• Summary - companies need to dig deeper to find the cuts to save money and improve profits
Improving Internal Efficiencies
Improved Forecasting
Cheaper or Better Sourcing of Materials
Investing in Tech that decreases costs
Cutting Tech Investments
According to a recent state-of-the-industry report from “Eye For Transport”:
Measures World Micro Solves
Quality Has No Finish Line
Materials Management - Real World Class Opportunities
Real World OpportunitiesAlready Engaged and/or Seen
Vendor Consolidation of 134 suppliers
(customer and engaged)
Using the portal to give visibility to excess at 53 sites (customer and
seen)
Taking over production of 200 legacy products and managing distribution
(customer and engaged)
Extending a design cycle by suggesting an alternate
manufacturer (customer and engaged)
Managing over 100 ECNs a week and selling solutions for the problems they create (seen)
Distributing $70 Million worth of slow moving inventory, and getting access to all their customers and manufacturers
(engaged)
Managing Excess Issues related to all 8 divisions of Parker, and distribute
slow moving parts. (customer and seen)
Quality Has No Finish Line
Materials Management - Real World Class Opportunities
Real World Solutions – Case StudiesWorld Class Customers
World Micro was approached by Diebold to create a custom solution for the “Service” side of their business. The challenge was the number of SKU’s that still needed support on units in the field going back to the 1970’s. Diebold was searching for a vendor with a strong QC program and the ability to locate difficult and often obsolete parts in a timely manner. The solution was an agreement with World Micro who now manages over 100 SKU’s (and growing), and works with Diebold as the “master distributor” providing vendor consolidation for vendors coded as low-mid volume. This has freed up countless resources, lowered the overall operating costs, decreased the number of vendors, and improved on-time delivery rates for this critical area of the business.
Cadillac Jack, a mid-tier global gaming company , worked with World Micro who helped create immediate and long-term solutions to a chronic design issue. Like many low-mid volume users of Intel motherboards, they are subject to the whims of Intel’s motherboard lifecycle of 12-18 months. This required them to constantly be in the redesign cycle. In an effort to help prevent the constant state of redesigns, World Micro set up a 3 year stocking package of the Intel motherboard and processor beyond the last time delivery date of standard franchise distributor. To solve the constant redesigns, World Micro worked with a key partner to design an industrial grade motherboard at a price point that saved them over $58 per board from other options available in the industry. As a result, they were able to have the same motherboard in production for 5 years, and they received many “soft dollar” savings from only having one board in the field, as well as, not having to work on what would have been three redesigns in the same period.
Quality Has No Finish Line
Materials Management – The “20%” Issues We Solve
Current Issues Faced by OEMs and CMsThrough the Product Life Cycle
Materials Planning
Concept Design Excess Inventory
PrototypingManagement
End-of-Life
Management
And Sourcing
• 80% of Production Parts Procurement is on Auto Pilot
• Supply Chain is Established with Manufacturing and Distribution “Partners”
• Aggressively Negotiated
• Pro-Actively Managed
80%
20%
• This 20% provides 80% of the daily issues (headaches) managing the supply chain
• Re-Actively managed by nature
• Excess Inventory is a by-product and an after thought…rarely managed
Production Procurement
World Micro focuses on creating solutions to solve the 20% of issues that traditional distribution fails to solve.
• We work with Design Engineers to save them valuable time by sourcing critical parts needed for new designs or EOL issues
Quality Has No Finish Line
Materials Management – Problems We Solve
Common Procurement Problems
Allocations – No Stock
End-of-Life Notices or ECNs
Last Time Buys
Single Source Exposure
COD or short credit terms
Shortages or Hard-To-Find Parts
Obsolete Components
Counterfeit and sub-par parts
Legacy Product Long Life-Cycles
Excess Inventory
Distributor and Mfr will not Stock Parts
Time to Analyze Risk on AVL and BOMs
“We Solve Difficult Supply Chain Issues”
Production Stage
End-of-Life
Excess InventoryAging Inventory
Inventory taking Warehouse space
Redesign of Parts or Boards
Too Many Suppliers – Purchase Orders
On Time Delivery Issues
Line Down - Expensive
Quality Declines
At Every Stage of theProduct Lifecycle
EvenThe Design Stage
(Ask us how)
Quality Has No Finish Line
Materials Management – Current and Future Services
World Micro’s Service Offerings
Excess Inventory Management
End-of-Life Management and Sourcing
• Cross Solutions• Vendor Consolidation / Optimization• Customized Stocking Programs• Allocation and Shortage Sourcing• Counterfeit Protection
• Obsolete and End of Life Sourcing• Cross Reference Research• Customized Stocking and Distribution Programs• Last Time Buys and Stocking Solutions• Counterfeit Protection
Production Procurement
• Excess Lot Buys• Consignment Programs• Online Consignment Management Portal• Online One-Click Consignment “Recall”
Current Services
• BOM Management Services – Scrubbing, Risk Analysis, ECN and EOL Tracking, AVL “Watchdog” Monitoring
• Low Cost Replacement Analysis
• Vendor Consolidation / Optimization
• Positive PPV – Purchase Price Variable Opportunity Monitoring
• Online Portal - Value Summary Reports For Customers
• Pro-Active 3rd Party Manager of EOL and PCN Notices• Wafer/Die - Critical Part Continued Manufacturing Services,
redesign and Reverse Engineering• Refresh Board Design Services (Extend Life and /or Lower Cost)
• NIMS – Inventory Balancing Program between facilities, divisions, subsidiaries or CMs…Globally
• Environmental Disposal – NAID Certified Destruction/Recycling
Quality Has No Finish Line
Consigned Inventory Management
Materials Management – Online Customer Portal
Quality Has No Finish Line
RFQ Management Tool
Materials Management – Online Customer Portal
Quality Has No Finish Line
Customer Account Information
Materials Management – Online Customer Portal
Quality Has No Finish Line
Networked Inventory ManagementSystem - (NIMS)
Customer Online Portal
OEM Excess InventoryOEM Consigned Inventory
OEM Production InventoryCM Excess Inventory
WM and Global Inventory
Materials Management – Online Inventory Balancing
NIMS gives an OEM the ability to balance Inventory between a network of facilities, divisions, subsidiaries and CMs…on a Global basis.
Each network member is able to view all OEM Customer Owned Inventory (COI) at every location in the network:
Benefits:
• Preserves Capital and Reduces Costs - Use Excess/Consigned Inventory for current requirements
• Risk Mitigation – reduces open market spend and exposure
• Profit on Higher Margin Open Market Sales for Hot Parts
• Pro-Active vs. Reactive Solution to Excess Inventory issues
Quality Has No Finish Line
In Summary
• Industry Pressured - to find more ways to manage costs and drive profit
• Few Solutions - Companies do not have enough resources to effectively manage EOL issues
• Competition - No company has yet offered a complete suite of EOL services
• Changing our Brand - World Micro as a Materials Management Company…Not a Independent Distributor or Broker
• Were Already Doing It - All of these services are being provided by us or our partners…we are simply defining a suite of services to pro-actively manage all these difficult problems
• World Class Online Tools – currently available being used globally by our valued customers
• Enterprise Partner – What we are quickly becoming with global corporations such as Agilent, SanDisk and Diebold
Materials Management - Summary