World Library and Information Congress75th IFLA General Conference and Assembly

Milan, ItalyTuesday 25 August 2009

Overview of social computing tools in libraries Frank Cervone, Purdue University Calumet, US

Connecting Congress with citizens Soledad Ferreiro and José Miguel Muga, Biblioteca del

Congreso Nacional, Chile Encouraging learning and knowledge sharing

Stacy Langner, Khulisa Management Services Building community and collaboration

Madeleine LeFebvre, Ryreson University, Canada Engaging communities and sharing knowledge

Moira Fraser, Parliament of New Zealand Improving customer service

Karolien Selhorst, Vlissingen Public Library, Netherlands Adoption of social networking tools in libraries

Frank Cervone, Purdue University Calumet, US

Dr. Frank CervoneVice Chancellor for Information ServicesPurdue University CalumetHammond, IN, US

World Library and Information Congress75th IFLA General Conference and Assembly

Milan, ItalyTuesday 25 August 2009

To foster an 'architecture of participation’ 1

2

1 - O'Reilly, T., The Architecture of Participation. O'Reilly Developer Weblogs, April 6, 2003. http://www.oreillynet.com/pub/wlg/30172 - Lankes, R. D., Silverstein, J. L., Nicholson, S., & Marshall, T. (2007). "Participatory Networks: The Library as Conversation" Information Research, 12(4) paper colis05. [Available at http://InformationR.net/ir/12-4/colis05.html]

Keeping patrons and staff informed

Social tagging and organizing of information

aNobii

Sharing informationDaft Doggy

University College of Dublin