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    Supply Chain

    Management at

    World Co.Wesley Riley,BSAD 173 Section

    BProblemIdentification:

    World Co., Ltd. isa leading apparel

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    retailer inJapan. Thecompany

    hasexperiencedgreat success,

    especially in itsability to

    effectively utilizeits supplychain. By

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    implementing break throughmanufacturing,

    demandforecasting, and

    inventorymanagement

    techniques the firmis abletoexperience far

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    better lead timesthan those seen inthe United

    States. The firmalso has been able

    toeffectivelyrespond to the

    characteristics ofthe Japanese retailenvironment. Worl

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    dsrevolutionarysupply chain structure

    has helped itbecome a true

    presence in thefashion

    apparel industry.

    Analysis:

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    There are manydistinctcharacteristics of

    Japanese retailingand World Co. has

    adjusted itssupplychain around

    them. NumerousJapanese firmsreach their

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    customers throughdepartmentstores,due to many

    high trafficareas. Also, fashion

    trends changerapidly and there is

    little variance insizechoice forclothing. World

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    Co. employees aseparatemerchandising

    group to manageeach of their

    40 brand names,allowing for

    adaptation tomarketsignals. This helps

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    keep brands freshand exciting(theycan meet the

    current trend), andalso strengthens

    bargaining power(inventory risk,

    decision making)withthe departmentstores. World Co.

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    effectivelymaximizes theirsales per square

    foot (about $2500),animportant factor

    in cities withlimited store front

    space. They alsominimize discountperiods that

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    cause price cutsand disorganization.World Co.s

    manufacturingprocess

    demonstrates theireffective use of the

    supplychain. Thecorporate office

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    (merchandisers) arein direct contactwith the

    factories. Merchandisers inform

    factoryworkers ofpotential

    productionproblems andpattern

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    specifications. Also, if the factoryencountersmajor

    issues they canrelay

    this informationback to

    merchandisersquickly. Minorproblems do

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    notrequirecorporate approval,avoiding

    unnecessarydelay. Employees

    are given a varietyof tasks to

    do,avoidingboredom andkeeping moral

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    high. Workers atthe factories areinformed when a

    new fabric isgoingto be arriving. This

    allows managers toallocate scheduled

    tasks 48 hoursahead oftime. Domesticfact

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    ories are used tomost effectivelyrespond to demand

    and productchanges. The

    higherproductioncosts

    (global) outweighscosts of slow leadtimes to

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    customers.The firmforecasts demandin a variety of

    ways. At the SKUlevel, a voting

    system is used torank products. Thi

    s is effectivebecause the votersare similar to

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    potential customers(woman, ages 25-29) andquantity

    recommendationsare

    ignored. Demandforecasting is

    dynamic andchanges as salescome in for the

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    season allowing forproper adjustmentsto be made