WORLD CAFÉ 2016 - Harbourfront Centre Cafe... · 2016. 3. 21. · World Cafe T: 416-952-1273 F:...

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Harbourfront Centre Bill Boyle Artport 235 Queens Quay West Toronto, ON M5J 2G8 World Cafe T: 416-952-1273 F: 416-973-5377 E: [email protected] WORLD CAFÉ 2016 1 Dear Vendor, Thank you for your interest in participating in our World Cafe at Harbourfront Centre. We are very excited about our 2016 Summer Festival plans and our World Cafe is an integral part of our summer at Harbourfront experience. Harbourfront Centre as a contemporary cultural centre, is a vibrant home for the culture of our time, inspiring people through the magic of the creative spirit. It is that creative spirit that we are looking to highlight within our World Cafe. We are creating a unique marketplace that will is a destination unto itself, with quality, unique vendors offering food that will entice our ever growing Harbourfront audiences . We are looking for vendors who are interested in co-marketing opportunities with Harbourfront Centre. To that end, we want to work with you to make sure that we publicize your activities through your website and social media channels as well as ours. We use social media to communicate with our audiences and so want to encourage you to do so as well. We want to tell your story! Rental rates have been updated for 2016. Attached are Harbourfront Centre’s rules and regulations related to the World Cafe. Please read through carefully so that it is clear what can and cannot be done on our site. We invite you to visit www.harbourfrontcentre.com/vendors where you can find our World Cafe vendor application online, find answers to your questions in our FAQ, see maps of the booth locations and read about the line-up for our 2016 Summer Festivals! Harbourfront Centre values the contributions the World Cafe vendors bring to the overall summer experience. We hope you consider joining us this summer as we celebrate the summer of 2016! Adriana Sabogal Vendor Coordinator

Transcript of WORLD CAFÉ 2016 - Harbourfront Centre Cafe... · 2016. 3. 21. · World Cafe T: 416-952-1273 F:...

  • Harbourfront Centre Bill Boyle Artport 235 Queens Quay West Toronto, ON M5J 2G8

    World Cafe T: 416-952-1273 F: 416-973-5377

    E: [email protected]

    WORLD CAFÉ 2016

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    Dear Vendor, Thank you for your interest in participating in our World Cafe at Harbourfront Centre.

    We are very excited about our 2016 Summer Festival plans and our World Cafe is an integral part of our summer at Harbourfront experience. Harbourfront Centre as a contemporary cultural centre, is a vibrant home for the culture of our time, inspiring people through the magic of the creative spirit. It is that creative spirit that we are looking to highlight within our World Cafe. We are creating a unique marketplace that will is a destination unto itself, with quality, unique vendors offering food that will entice our ever growing Harbourfront audiences .

    We are looking for vendors who are interested in co-marketing opportunities with Harbourfront Centre. To that end, we want to work with you to make sure that we publicize your activities through your website and social media channels as well as ours. We use social media to communicate with our audiences and so want to encourage you to do so as well. We want to tell your story!

    Rental rates have been updated for 2016. Attached are Harbourfront Centre’s rules and regulations related to the World Cafe. Please read through carefully so that it is clear what can and cannot be done on our site. We invite you to visit www.harbourfrontcentre.com/vendors where you can find our World Cafe vendor application online, find answers to your questions in our FAQ, see maps of the booth locations and read about the line-up for our 2016 Summer Festivals! Harbourfront Centre values the contributions the World Cafe vendors bring to the overall summer experience. We hope you consider joining us this summer as we celebrate the summer of 2016! Adriana Sabogal Vendor Coordinator

  • Harbourfront Centre Bill Boyle Artport 235 Queens Quay West Toronto, ON M5J 2G8

    World Cafe T: 416-952-1273 F: 416-973-5377

    E: [email protected]

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    APPLICATION PROCEDURE AND DEADLINES

    1. Complete and sing the following forms: • Vendor Profile Form • Menu Description Form • Weekend Booking Form • World Cafe Rules and Regulations. • Toronto Public Health form (you can download it from our website) (Mandatory)

    2. Send a copy of your Certificate of Business Registration with the application (Mandatory). 3. Send us Proof of Insurance (Mandatory). 4. Send us your deposit payment or include credit card information in the application. 5. Send us your application:

    Via e-mail to [email protected] By Fax: 416 973 5377 By Mail:

    Vendor Office - CEA Harbourfront Centre 235 Queens Quay West Toronto ON M5J 2G8

    6. Upon receipt of your application we will review all materials and get back to you via e-mail regarding acceptance (or rejection) of your application.

    Only complete applications will be taken into consideration. Do not hesitate to contact us if you have any

    questions or concerns!

    DEADLINES

    February , 2016 World Café Food Application available

    March 25, 2016 Applications and Deposit are Due

    April 4 – 8, 2016 Taste Testing Meetings - To be scheduled with the Vendor Coordinator o Location: Mezzanine, Bill Boyle Artport o Time: 12:30pm – 2:00pm

    April 15, 2016 Application Feedback and Confirmation/Rejection

    April 22, 2016 Deposits of Accepted Vendors processed

    April 30 , 2016 Balance of All Vendor Payments Due

    May 19, 2016 Mandatory food vendor meeting for all successful applicants with representatives from the Toronto Public Health Department. o Location: Miss Lou’s Room, Bill Boyle Artport o Time: 5 pm

  • Harbourfront Centre Bill Boyle Artport 235 Queens Quay West Toronto, ON M5J 2G8

    World Cafe T: 416-952-1273 F: 416-973-5377

    E: [email protected]

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    FREQUENT ASKED QUESTIONS

    Q: What is Harbourfront Centre? A: Harbourfront Centre is a non-profit cultural facility located on Toronto’s waterfront. During the summer, Harbourfront Centre presents a schedule of music and cultural weekends, some of which are themed around specific cultural communities and presented at the Harbourfront Concert Stage and other venues on site. Please see summer overview for more detail on specific weekends. Q. What does Harbourfront Centre offer World Cafe vendors? A: We have a 10-acre lakeside setting, more than 10 weekend festivals all summer long, millions of annual visitors and so much more! We have a team of wonderful staff who look forward to working with you throughout the season. We also offer:

    ! Vendor Coordinator ! Assistant Vendor Coordinator, on site each weekend working to ensure that everything goes

    smoothly ! 16’ x 16’ booth equipped with Natural Gas, Fire Extinguisher, Oven, Stove, Grill, Deep Fryer, Multi-

    compartment Sink, Refrigerator, Freezer, Multi-compartment Steam Table and a Hand Washing sink

    ! One chalkboard menu for listing your items with prices ! Access to a power source ! Overnight Security Staff

    Q: How can I participate as a World Café Vendor? A: All World Cafe Vendors applicants are reviewed by a taste-test jury before they are accepted. For applications, please go to our website www.harbourfrontcentre.com/vendors where you can apply on-line or download an application package. Q: As a new applicant, do I have a chance of getting in? A: Yes! We want to keep our food offerings current, and always encourage new vendors to apply. Q: Other than the booth rental fee, what additional costs are associated with selling Food? A: A $500.00 refundable damage deposit is required upon booking. This fee will be refunded at the end of the summer season if your booth passes the inspection when you return it. . A $200.00 Equipment Rental fee is also associated with your booking per weekend and it is included in the total price. All vendors must plan their menus carefully for the weekend they have booked. The vendor is required to provide all cooking products, utensils and plan their staffing accordingly. If you would like to bring any electrical equipment, please detail those on the application form, and include the wattage.

    Q. Where is the World Cafe located? A: The World Café is located on the south side of Ann Tindal Park. The World Café is north east of the Concert Stage and houses 6 vendors. (See map below)

    IF YOU MISSED THE DEADLINE, APPLICATIONS MAY STILL BE ACCEPTED. PLEASE E-MAIL [email protected]

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    World Cafe T: 416-952-1273 F: 416-973-5377

    E: [email protected]

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    Q: Do I have to submit images with my application? A: You can send in as many images as you need to represent what you want to sell. Images are important so htat we get a clear idea of the quality of your menu. We also use them for promotion and advertising opportunities. Q: I see that the application deadline has past. Is it too late to apply? A: No, it’s not too late for you to apply. All applications are reviewed and considered, even those received after the deadline. But, because we have many returning food vendors, we suggest that all new vendors submit their applications as soon as possible, as our festivals do sell-out. Q: I am looking to promote vendors working in my collective, community, tourism or regional group? Can I promote them at Harbourfront’s festivals? A: No, you may not promote any additional other businesses or vendors within your working group. No balloting, sampling, give-aways, raffles or any form of contests or prizes are permitted. We also do not allow vendors to collect personal information from our patrons.

  • Harbourfront Centre Bill Boyle Artport 235 Queens Quay West Toronto, ON M5J 2G8

    World Cafe T: 416-952-1273 F: 416-973-5377

    E: [email protected]

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    SUMMER FESTIVALS DESCRIPTIONS

    o Welcome to Harbourfront’s Summer Festival Celebration! Each week we are celebrating our diverse city through music, dance, food and more!

    o Please read below for more information about each festival week this summer! (Please note: programming is subject to change without notice)

    Canada Day (July 1 – 3) This Canada Day weekend we explore Canada’s place in the world, celebrating our cultural ambassadors and leaders. Canadians are international, pluralistic, proud of their diversity, and at the forefront of cultural enterprise and community initiatives. It is through this lens that we celebrate Canadian artists who have distinguished themselves beyond our borders, as well as highlighting artists who push the limits of artistic achievement and community-building. Future Routes (July 8 – 10) The Future Routes festival highlights artists from around the globe who are forging a new path today by extracting inspiration from the traditional roots music of yesterday and smashing stereotypes with bold and far-out sounds. Join us and be consumed with not just shredding on guitars but also shredding on krars and sitars. Ritmo y Color: The Streets of Mexico (July 15 – 17) To know a nation is to know its cities; to know a city is to walk its streets. Explore Harbourfront Centre into the streets of Mexico City, bursting with culture from every corner, from murals transformed to the smells of delicious Mexican street food wafting in the air, while our stages showcase the best theatre, music and dance from the land that blends indigenous, European and African culture, creating something wholly unique. Shield to Shore (July 22 – 24) Following the trajectory of the Saint Lawrence River from Upper Canada to the Maritimes, Shield to Shore showcases the contemporary culture of a celebrated region. Each of our stops en route offer unique music, storytelling, and more. Island Soul (July 29 – Aug 1) Arts in the Caribbean have always reflected the socio-political climate of the times. This year’s Island Soul festival explores the theme of revivalism in the Caribbean. At Island Soul we celebrate this movement, both old and new, through a multi-day, inter-generational weekend of programming through dance, music, visual arts, film, cuisine and family activities. Beats, Breaks & Culture: The Bridge (Aug 5 – 7) The bridge of a song is the breakdown or the ‘break’ - a stripped down percussive-heavy section of a song that unites chorus and verse. Having been looped, sampled, scratched and remixed, the bridge is also the foundation for all hip-hop and electronic music.

  • Harbourfront Centre Bill Boyle Artport 235 Queens Quay West Toronto, ON M5J 2G8

    World Cafe T: 416-952-1273 F: 416-973-5377

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    At this year’s Beats, Breaks and Culture, explore the bridge between these two genres and the similarities and divergences that make hip-hop and electronic music unique. Habari Africa (Aug 12 – 14) Explore the rich and diverse cultures spanning the African continent at the Habari Africa festival. This year’s edition focuses on traditional griot music of West Africa augmented by rumba and other contemporary sound that emanate from the continent. Habari Africa is a multi-disciplinary celebration of music, dance, film, literature, fashion and crafts.

    Hot and Spicy Food Festival (Aug 19-21) “When I get off of this mountain, you know where I want to go? Straight down the Mississippi river, to the Gulf of Mexico.” – The Band Every year, the Hot and Spicy Food Festival explores diverse "spicy" cuisines and "hot" music and dance from around the globe. This year we follow one of the great world’s waterways– the mighty Lower Mississippi River – through the American South and into the Gulf of Mexico and the Caribbean. Ashkenaz Festival (Sept 3 – 5) North America’s premier festival of global Jewish music and culture returns to Harbourfront Centre. With over 200 artists and 80 events from more than a dozen countries, Ashkenaz showcases the vibrancy and brilliance of Jewish artistic traditions, from traditional styles to cutting-edge, cross-cultural fusion. Highlighting the diversity of the Jewish cultural and artistic experience, this year’s edition of Ashkenaz also focuses on the intersection of Jewish artists and Jewish artistic traditions with those of non-Jewish communities.

  • Harbourfront Centre Bill Boyle Artport 235 Queens Quay West Toronto, ON M5J 2G8

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    E: [email protected]

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    VENDOR PROFILE AND PAYMENT INFORMATION

    Your Name:

    Business / Booth Name

    Telephone (Day): Email:

    Address: APT #

    City: Prov: Postal Code:

    Website: Facebook:

    Twitter:

    Other Web:

    • Please DO NOT send cash by mail. • Payment may be made by VISA, MasterCard, American Express, Certified Cheque, or money order • Please make Cheques payable to: Harbourfront Centre • Please enclose your deposit payment with application, $500.00 per vendor • Charges to your credit card will appear on your statement as “HARBOURFRONT CENTRE”

    CANCELLATION POLICY • If the contract is cancelled by the Vendor due to any circumstance between April 30 and June 1st, 2016,

    Harbourfront will refund the money paid to date, less $250 cancellation fee • If the contract is cancelled by the Vendor after June 1, vendor forfeits all monies paid • If the contract is cancelled by Harbourfront Centre for cause, vendor forfeits all monies paid • Harbourfront Centre has the right to cancel vendor contracts if they fail to comply with Rules and Regulations

    DEPOSIT ENCLOSED (CERTIFIED CHEQUE, OR MONEY ORDER)

    DEPOSIT PAYMENT BY:

    Credit Card #________-________-________-________ exp. ____ / ____

    VISA MasterCard Cardholder Name: ________________________________CVC: ______

    American Express Cardholder Signature: ________________________________________

    The vendor’s signature on this form indicates acceptance of the rules and regulations and schedules, as set forth in the accompanying package.

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    Signature: Date:

    Your Name:

    Business / Booth Name

    My menu is… (Please check all that apply)

    European Taiwanese Middle Eastern Organic

    Chinese French Iranian Vegetarian

    Caribbean South Indian Mediterranean Gluten-Free

    Latin Indian African Other: _______

    Please indicate all menu items you will be selling – remember you will only be allowed to sell what is approved from this list (Attach an additional page if needed)

    Price range:

    Price range:

    Price range:

    Price range:

    Price range:

    Price range:

    Price range:

    Price range:

    Please list any additional electric equipment you will bring for your booth (blender, ice crusher, etc) You will only be allowed to bring what Harbourfront Centre approves from this list. (Attach an additional page if needed)

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    World Cafe T: 416-952-1273 F: 416-973-5377

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    WEEKEND BOOKING FORM Your Name:

    Business / Booth Name

    Are you a returning vendor? Yes No

    SELECT WEEKENDS

    Please Note: o Vendors may request as many weekends as they like, but are subject to availability.

    # Dates Festival Price Per Booth

    (includes equipment rental fee)

    TOTAL

    1 May 21 - 23 HarbourKids Circus $1,500 2 July 1 - 3 Canada Day $2,500 3 July 8 - 10 Future Routes $1,050 4 July 15 - 17 Ritmo y Color: The Streets of Mexico $1,500 5 July 22 - 24 Shield to Shore $1,500 6 July 29 - Aug 1 Island Soul $2,500 7 August 5 - 7 Beats, Breaks & Culture: The Bridge $1,500 8 August 12 - 14 Habari Africa $1,500 9 August 19 - 21 Hot & Spicy Food Festival $2,500

    10 September 3 – 5 Ashkenaz Festival $2,500 11 October (TBC) HarbourKids Fall $375

    Damage Deposit (Refundable) + $500.00

    GRAND TOTAL

    Please note that this event line-up is subject to change

    ALL PRICES INCLUDE 13% HST

  • Harbourfront Centre Bill Boyle Artport 235 Queens Quay West Toronto, ON M5J 2G8

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    E: [email protected]

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    SUBMIT YOUR REGISTRATION WITH $500 DEPOSIT PAYMENT. DEPOSITS WILL BE PROCESSED ONLY WHEN VENDOR HAS BEEN ACCEPTED.

    RULES AND REGULATIONS Application Process

    1. Vendor must submit the completed application package including all required additional documentation. 2. Upon reviewn of your application, and if requested by the Vendor Coordinator, vendors will go through a

    Taste Testing. Specific dates and times will be determined once your application is reviewed. 3. All vendors will receive formal notification as to acceptance status in writing by email address and/or mailing

    address specified by the applicant.

    Acceptance Criteria

    1. Your application package will be reviewed for the quality, uniqueness and salability of your product(s) and overall balance of the category your product(s) falls into.

    2. Vendors are accepted based on the menu proposed on the application form and may only sell the approved items detailed in the form.

    3. Taste Testing must be passed. 4. Food Vendors shall uphold the Health and Safety Standards as outlined by the City of Toronto and

    Department of Public Health. 5. All vendors must have their Food Handler’s Certificate, and proof of their Certificate of Business Registration.

    Rules and Regulations Governing Food Service by Community User Groups, Commercial Caterers and Restaurants As a public facility, Harbourfront Centre is responsible for meeting the Public Health Protection regulations set out by the City of Toronto, Department of Public Health. Therefore, we expect each vendor to comply with the regulations in the transportation, preparation and service of food products intended for sale at the Harbourfront Centre site. Failure to comply may result in loss of vending privileges without refund. Harbourfront will strictly enforce these measures and will pass through the booths, controlling temperature, food handling and transportation. Harbourfront Centre reserves the right to close a booth and request the food vendor to leave the premises if the vendor fails to comply with Public Health regulations. The following are operational regulations for groups/individuals preparing food and/or serving food to the public on Harbourfront Centre premises.

    • Harbourfront Centre reserves the right to refuse booth space to anyone. • Harbourfront Centre reserves the right to cancel the vendor agreement or to eject any vendor from the

    premises who is behaving in an objectionable fashion and the vendor waives any right and all claims for damages or compensation by reason of Harbourfront Centre exercising this right.

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    • Harbourfront Centre summer festival attendance and participation are dependent upon weather conditions, demographics and a variety of other factors. Therefore, Harbourfront Centre cannot be held liable for a lack of success for individual vendors and/or poor food sales based on attendance or customer preferences.

    TEMPORARY HEALTH PERMIT

    1. You will be required to complete an Application for Special Event Temporary Food Establishment Permit from Toronto Public Health which is available in our website.

    2. All person(s) involved in preparation and selling of food to the public must attend a Food Handler Training course offered by Toronto Public Health. A Health Inspector will be on site at the World Café during hours of operation and all food vendors will be inspected. Should a food vendor not pass inspection, they will not be allowed to operate until they are in compliance with the Health Department.

    FOOD HANDLING 1. Food must be transported, handled and presented in a clean, well maintained environment with food

    handlers wearing clean outer garments and maintaining a neat, tidy appearance. Hat or hairnet is mandatory for all food handlers.

    2. Food handlers must follow good personal hygiene practices by washing hands appropriately and as often as required.

    3. Food is to be prepared and served on a washable table surface. Use separate work tables or surfaces for the preparation of raw food and ready-to-eat food, to prevent cross-contamination.

    4. Glove use is not recommended unless the food handler has a minor cut or burn. GLOVES ARE FOR SINGLE-USE ONLY AND YOU MUST USE NEW GLOVES WHEN YOU ARE CHANGING PROCESSES (i.e., handling raw food to ready-to-eat food).

    5. Only personnel directly involved with food preparation and service or maintenance staff form Harbourfront Centre are permitted behind the food counter(s). No minors are allowed.

    6. Hot food must be kept at temperatures of 60ºC (140ºF) or over. Cold food must be kept at temperatures of 4ºC (40ºF) or under. Perishable food must be stored in mechanical refrigerators, coolers, or other acceptable means.

    7. Food must be protected from contamination by shields (i.e. plastic covers), containers, or other means (i.e. aluminum foil) if maintained and replaced as necessary.

    8. Garbage must be regularly cleared from immediate serving area and placed in containers provided. At end of day, all food must be cleared away and properly stored off premises; all utensils washed, and all equipment left in a clean orderly manner.

    9. Prepared food may not be kept on the ground in boxes or containers. CLEANING AND SANITIZING

  • Harbourfront Centre Bill Boyle Artport 235 Queens Quay West Toronto, ON M5J 2G8

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    1. All surfaces are to be cleaned after use with single-use paper towels and a sanitizing spray rinse. The following bleach and water mixture can be used: 5ml/1teaspoon of household bleach mixed with 1 litre/4 cups of water.

    2. This solution should be placed in a labeled spray bottle 3. Spray all surfaces with the bleach sanitizer after they have been cleaned. 4. Allow the bleach mixture to sit on surfaces for at least 45 seconds, before wiping. Do not rinse surfaces after

    sanitizing. This concentration of sanitizer will not harm food or individuals consuming the food. 5. All food must be from an approved source and prepared in approved food premises such as restaurants,

    community hall kitchens and church hall kitchens. You cannot serve food that is prepared at home. Only single-service items (i.e., paper plates and cups) are allowed for serving the customers.

    FOOD PROTECTION REQUIREMENTS

    1. Ready-to-eat and raw food must be transported in a manner that will protect food from contamination and proper temperatures must be maintained (i.e. coolers)

    2. Condiment containers are required to have self-closing lids and separate dispensing utensils. 3. A probe thermometer is required to check the internal temperatures of hazardous food. Harbourfornt Centre

    staff will check the temperatures of your food throughout the weekend. 4. A thermometer is required to be stored in all cold holding units. This includes mechanical refrigeration and

    coolers. 5. All food must be protected from contamination at the event (i.e. covered and off the floor at least 15 cm/6 in.) 6. Heat lamps are not allowed.

    EQUIPMENT

    1. Each booth will be equipped with Natural Gas. Vendors are not permitted to bring charcoal or propane. 2. Each booth will also be equipped with the following: Oven, Stove, Grill, Deep Fryer, Multi-compartment Sink,

    Refrigerator, Freezer, Multi-compartment Steam Table and a Hand Washing sink. 3. One chalkboard menu for listing your items with prices. This is hung on the hooks outside your booth, and is

    provided. 4. Vendors will not need sneeze guards in this facility. 5. Any additional equipment brought to the premises must be included in the application form and needs prior

    approval in writing from Harbourfront Centre. No additional freezers or fridges are allowed. FOOD VENDING BOOTHS/AREA

    1. Harbourfront Centre will provide one 16’ X 16’ food booth, equipped the items listed above. 2. Spent cooking oils and cooking grease must not be poured into our sinks. Harbourfront Centre staff are the

    only personnel that can remove and discard oil and grease. The vendor must contact our staff in order to be taken away.

    3. We also provide garbage containers and garbage bags for disposal of solid waste material. Failure to follow this procedure will result in additional charges for any damages resulting from incorrect disposal.

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    4. Food vendors must provide their own hand soap. 5. Decor: Harbourfront Centre requires each vendor to decorate their booth in a way that will complement the

    programme. Decor items can only be taped or tied on inside the booth. Staples, nails, screws, or pins cannot be used. All decor items must be removed at the end of the vending contract. You may not place any décor or signage outside the perimeter of the booth.

    6. Harbourfront Centre will not be responsible for decor left on site after the festival. 7. Vendors may not exceed their booth perimeter in order to maintain safe traffic flow through the World Cafe. 8. Food booths will be cleaned prior to vendor arrival. At the end of the weekend, vendors are expected to

    leave their booth and all equipment clean and the immediate area free of garbage and debris. ELECTRICAL SUPPLY

    1. Vendors will not be permitted to use any electrical equipment which is deemed faulty or unsafe. This includes equipment with frayed or improperly repaired wires.

    2. Harbourfront Centre staff will inspect all equipment upon arrival to site. 3. Vendors are not permitted to use their own electrical power bars. 4. Access to a 40 Amp outlet is also provided (see photo for reference)

    MENUS

    1. Please note that you will only be allowed to sell the items you include in the application form under your menu list.

    2. An itemized menu of what you intend to serve from your food booth, including a price list for each item, must be supplied. We provide a menu chalkboard and chalk which is hung on the hooks outside your booth. You must use this Menu chalkboard. Nothing can be hung from, on top or over this chalkboard.

    3. The following is a list of menu items that are not permitted for sale: Coffee, Tea, Ice Cream and Popsicles Beverages (with the exception of traditional indigenous freshly prepared beverages and Coca-Cola products including Dasani water). Please note this product MUST be brought from Harbourfront Centre. Please note that these items may change without notice.

    4. Vendors are accepted based on the menu items approved as listed on the application form and may only sell approved items. If for any reason the food vendor rmust to make changes or additions to menu , the changes must be approved in writing by Harbourfront Centre at least four weeks in advance of the festival.

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    World Cafe T: 416-952-1273 F: 416-973-5377

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    BEVERAGE SERVICE / SALES

    1. Harbourfront Centre will operate a bar inside the World Cafe to provide full beverage service, including beer, wine, alcohol, bottled water, fruit beverages, coffee, tea and iced tea and a range of soft drink products available through Coca-Cola. Due to Harbourfront Centre’s exclusive sponsorship arrangements, food vendors are not permitted to sell any commercial beverages, as well as tea, lemonade, coffee and water other than Coca-cola products and Dasani water. Please note this product MUST be brought from Harbourfront Centre.

    INDIGENOUS BEVERAGE POLICY

    1. World Café and Snack vendors interested in selling beverages must include them in their application form. Only beverages that are included in the application and that are approved by the Vendor Team will be allowed to be sold on-site.

    2. Indigenous beverages include only freshly prepared, unpacked, non-alcoholic beverages, that are part of a specific community and therefore are part of the menu offered by the vendor interested in selling them. Traditional or indigenous beverages that are bottled and/or imported are not allowed to be sold on-site.

    3. Once the application is submitted, the Vendor Coordinator will approve or reject the proposed beverage, making sure it does not conflict with any of our sponsors or products sold by Lakeside Eats and Lakeside Patio.

    4. Examples of these beverages are: Mango Lassi, Sorrel, Sour Sop Juice. PARKING

    1. Parking is responsibility of the vendor. 2. We offer one discounted parking pass per day per vendor for our Rees Street parking lot. 3. Vendor agrees to adhere to the Load-in and Load-Out schedule provided by Harbourfront Cente. This

    schedule will be sent the week of the festival by e-mail with the number and location of your booth. 4. Load in/out access will be allowed for a short period of time for the purpose of delivering and re-stocking food

    and/or equipment only. Vendors are allowed a maximum of 30 minutes to park and unload their goods on Harbourfront Centre property. If vendors exceed this time they will get a parking ticket.

    PROMOTION AND SIGNAGE

    1. Promotion of a restaurant or catering business is permissible if done in a manner that is in keeping with Harbourfront Centre’s mandate as a cultural arts centre (business cards are acceptable, large neon signs are not). Harbourfront Centre reserves the right to remove any signage they deem unprofessional or unclear.

    2. Signs must look clean and professional. 3. Signs/equipment which include product logos are subject to approval by Harbourfront Centre to ensure they

    are in keeping with Harbourfront Centre’s exclusive sponsorship agreements. 4. Hanging a flag of any kind is not permitted.

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    5. Harbourfront Centre will provide a sign designating the name of your booth and the region of the world your menu items originate from (i.e. Canadian, Indian, Latin, Caribbean, etc) for your booth.

    INSURANCE – MANDATORY

    1. Vendors are responsible for their own insurance; this is mandatory. 2. Harbourfront Centre is not responsible and/or liable in any way for any claim by a third party made on them

    for their fault or deemed negligence. Harbourfront Centre will not be liable for any damage or theft of inventory.

    3. Each vendor is required to have proof of a Certificate of Insurance that includes the following: • Commercial General Liability Insurance with a minimum of $2,000,000 in coverage • Products and Completed Operations, Tenants Legal Liability and cross liability should be included in

    the General Liability • Please ensure that the Harbourfront Centre is listed as “additional insured Harbourfront Corporation

    (1990)”. BOOTH OPERATION AND CONDUCT

    1. Facility Use, Public Safety: Harbourfront Centre reserves the right to intervene in terms of facility use and public safety.

    2. Interference with Performances: Vendors are asked to respect ongoing performances at Harbourfront Centre. No audio or video devices are allowed in the booths (portable stereos, radios, CD or DVD players, etc.)

    3. No balloting, give-aways, raffles or any form of contests or prizes are permitted. No collection of information from any of our patrons is allowed on-site.

    4. Hours of Operation: Vendors must keep their booths open and staffed for the entire duration of the operating hours of the World Cafe. World Cafe operates rain or shine. Vendors must be in attendance and booths must remain open during the designated hours. The Vendor must be ready for business at the designated start time and close promptly at the designated close time. Hours of operation will be strictly enforced. Not complying with these hours of operation may cause closing and or cancellation of your booth with no reimbursement.

    5. Closing Early Due to Weather: : If weather conditions call for potentially closing the World Cafe, the decision to keep the World Cafe open or to close it will be made with the Vendor Coordinator together with all Vendors on-site. The decision will be made by majority consensus. Said decision must be followed by ALL vendors on-site.

    6. Product Sales: World Cafe vendors may only sell menu items that have been agreed upon in advance by Harbourfront Centre. The Vendor must provide the products that were approved in the application form and can make no changes or additions. Harbourfront Centre will require vendors to remove items that have not been approved. If the Vendor needs to change the menu from the original application, these new items must approved by Harbourfront Centre at least one month in advance, before they are displayed to the public.

    VENDOR AGREEMENT

    1. Harbourfront Centre reserves the right to refuse booth space to anyone. Harbourfront Centre reserves the right to cancel the vendor agreement or to eject any vendor from the premises who is behaving in an

  • Harbourfront Centre Bill Boyle Artport 235 Queens Quay West Toronto, ON M5J 2G8

    World Cafe T: 416-952-1273 F: 416-973-5377

    E: [email protected]

    WORLD CAFÉ 2016

    16

    objectionable manner and the vendor waives any right and all claims for damages or compensation by reason of Harbourfront Centre exercising this right.

    2. Booth Permissions: Only vendors in possession of a valid, signed contract from Harbourfront Centre may occupy space at the World Cafet.

    3. Harbourfront Centre assumes no responsibility for sales, inclement weather, or guarantees of attendance. CANCELLATION POLICY

    1. If the contract is cancelled by the Vendor due to any circumstance between April 30 and June 1st, 2016, Harbourfront will refund the money paid to date, less $250 cancellation fee.

    2. If the contract is cancelled by the Vendor after June 1, vendor forfeits all monies paid. 3. If the contract is cancelled by Harbourfront Centre for cause, vendor forfeits all monies paid. 4. Harbourfront Centre reserves the right to evict anyone violating any of the outlined rules of this application.

    Harbourfront Centre reserves the right to change, cancel or add any rule or rules at any time for any reasons whatsoever, and to move, relocate, suspend operating privileges or immediately terminate this agreement without prior notification to Vendor.

    Harbourfront Centre reserves the right to evict anyone violating any of the outlined Rules and Regulations. FAILURE TO COMPLY WITH HARBOURFRONT CENTRE RULES AND REGULATIONS MAY RESULT IN: a written warning; and/or loss of booth(s). Loss of booth(s) will result in all monies being forfeited. All decisions made by Harbourfront Centre are final. Vendors will not be allowed on the Harbourfront Centre premises until all fines have been paid. I, (print name) certify that I have read and agree to follow the World Café Harbourfront Centre Rules and Regulations. I further agree that I will ensure that any personnel working or volunteering in my booth also follow these standards. I understand that failure to comply may result in my being required to leave and may prevent my acceptance for future events. Signed: Date: